Total 226 supply chain manager job vacancies in Australia

As our full-time Night Manager, you will be leading our overnight Hotel operations each shift. You'll drive financial reconciliations, people management, guest feedback & problem resolution, brand & cleanliness standards. In the absence of senior leadership or the General Manager overnight, you hold the keys. Your invaluable contribution through your reconciliations, balances and checks enable you to know that you have made a difference to the greater good of the Hotel Operation every night shift. 

We are looking for someone to pay a key role in the hotel, our Assistant Manager ensures the smooth operation of the business across all departments and enhances the quality of our guest service. The perfect candidate will be great at managing their time, remain cool under pressure and ensure the team is always having fun!

 

Specific duties include:

• Oversee and support the daily operations of the hotel in the absence of the General Manager
• A driver of guest satisfaction and loyalty recruitment
• Challenge the status quo and continue to grow and innovate in the superior service of our guests
• Taking initiative to ensure that interactions with our guests are positive and productive
• Ensuring that each team member feels valued whilst providing guidance and supporting their learning & development
• Actively resolving guest requests, complaints and challenges
• Be responsible for the health and safety of all patrons, guests and team members

Are you ready to unleash your creativity and catapult a leading luxury resort into the limelight? At Sofitel Noosa Pacific Resort, you’re not just part of our team—you're a key player in shaping an extraordinary experience that starts the moment someone hears our name. This role is your canvas, and your vision will inspire guests to make our resort their go-to haven for luxury stays, gourmet adventures, and unforgettable events.

As our Marketing Manager, you will champion the Sofitel Spirit by:

• Launch vibrant marketing campaigns that paint our resort as the ultimate destination, encouraging guests to live their most memorable moments with us—from sunlit brunches to starlit celebrations, serene spa days, and 'Instagrammable' moments around every corner. Create visual and experiential content that invites shares and likes, making our resort a must-post destination.
• Using your flair for storytelling to create engaging narratives that resonate deeply with our audience, turning every experience and communication into an invitation to indulge and enjoy.
• Liaising with the global brand team to ensure that all content is current, consistent, and aligns with brand standards across all channels. Facilitate the adaptation of global marketing strategies to local contexts while maintaining brand integrity.
• Working with our agencies to ensure consistency of message, channel and strategy by managing and overseeing the hotel's online presence, including websites, social media platforms, and email marketing channels, ensuring content is fresh, engaging, and reflective of the luxury brand.
• Taking the lead on marketing the hotel’s food and beverage offerings. Develop and execute promotional strategies that highlight the uniqueness of the hotel’s culinary experiences, special events, and seasonal menus to drive patronage and revenue.
• Bringing a creative vision to all marketing materials and campaigns. Oversee the design and production of visual and written content, ensuring it meets the high standards expected by luxury guests. Foster a culture of creativity and innovation within the marketing team.
• Embracing the elegance and excellence of the Sofitel brand, bringing it to life in every campaign, post, and promotion, including our spa.

Does this sound like you?   

• Front Office Management experience with proven success
• A positive, solutions-based focus with strong strategic thinking and the ability to forward plan successfully
• Experience in coaching and developing a team with a passion for performance and development 
• Excellent time management skills 
• A desire to grow your skills and progress your managerial experience
• The ability to work flexibility including weekends
• Previous experience with a PMS - Opera will be highly regarded

• Maintain the highest level of customer service, exceeding guest expectations at every opportunity.
• Lead, motivate and manage all Front Office ambassadors, ensuring the efficient completion of all duties.
• Direct and coordinate lobby activities, fostering a welcoming, luxurious and efficient environment.
• Conduct regular training sessions to enhance ambassador skills and knowledge.
• Collaborate with other departments to ensure timely resolution of guest requests, such as Housekeeping, Engineering and Food & Beverage.
• Drive revenue through promoting upselling strategies within the team while setting targets and incentives
• Champion loyalty as you promote the Accor Live Limitless program and provide an exceptional level of service and care to our most loyal members.
• Devise departmental rosters in line with occupancy and business demands, while remaining aware of and in line with budgets.

Novotel Surfers Paradise is looking for a passionate Assistant Food & Beverage Manager ready to steer our team towards unparalleled success.

About Novotel Surfers Paradise…

Novotel Surfers Paradise features 408 well-appointed rooms, located in the heart of iconic Surfers Paradise and our beautiful beaches.  Featuring a variety of dining options including: The Restaurant, Blvd Café and Bar, Pool bar, in-room dining, 6 Conference rooms, off-site catering, pool, spa, tennis court and gym.

About the job…

This is a rare opportunity for a career-focused food and beverage professional with strong leadership and financial management skills, with extensive wine, spirits and cocktail knowledge to lead and develop our beverage department. 

Working with and reporting to our Food & Beverage Operations Manager, the Assistant Food & Beverage Manager is responsible for delivering a profitable wine and beverage range with a focus on quality and appeal. The Assistant Food & Beverage Manager is responsible for the execution of industry-leading service, meeting financial targets, inventory management, training, succession planning and business development.

Your ability to effectively collaborate with the team, your entrepreneurial approach, your passion for food and beverage and guest experience, and your ability to generate revenue will all play a significant part in how successful you will be in this long term position with room for personality and passion.

• Manages in compliance with all local, state and Federal beverage and liquor laws;
• Implements agreed upon food and beverage policies and procedures throughout the property;
• Understands beverage control including days on hand, perpetual inventory, bar par levels, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and stock takes;
• Comprehends budgets, operating statements and payroll reports as needed to assist in the financial management of department;
• Empowers team to provide excellent guest service and emphasises guest satisfaction, loyalty guest recognition and a focus on continuous improvement;
• Maintains food handling and sanitation standards;
• Lead planning and development of menus.
• Delivering on our Accor Live Limitless loyalty promise
• Maintaining operational systems, promoting best practise processes and procedures, as well as finding new and creative methods to conduct business.
• Delivering on the Novotel brand promise in all interactions
• A commitment to the further development of your skills and experience as a beverage professional.
• Involvement in future planning and the execution activations and special events.

Take your Revenue Management career to the next level with this exciting opportunity where you will be part of a team supporting a Hotels Portfolio of 12 properties located across Australia and New Zealand.

Employees can work from any of the Strata properties across Australia located in Brisbane, Sydney, Bunker Bay, Port Douglas, Palm Cove, Melbourne, Magenta Shores or in New Zealand located in Auckland.

We have 2 Revenue Managers roles currently available.

What will you be doing?

• Responsible for a portfolio of Strata hotels and collaborating with the HMA Strata team to provide revenue management services to the Strata Hub.
• Maximise revenue to achieve budgeted targets and position the hotels to continuously increase market share.
• Optimise the business mix, develop segments strategies and work closely with department heads to achieve the desired mix.
• Focus on trend recognition, demand anticipation and opportunity analysis.
• Development and implementation of systems, practices and tools aimed at these revenues through balancing demand and revenue maximization techniques.
• Ensure optimal presentation and amplification of business opportunities through direct and indirect channels.

What you will be doing:

As Reservations manager, you will be responsible for achieving maximum revenue through the effective selling of room reservations and other ancillary revenue to our guests via the telephone, e-mail or other channels deemed appropriate by the company.

You will manage the Reservations Sales Agents team and will establish ongoing on-job training programs within the department to achieve financial and service quality targets.

Your experience and skills include:

You are a professional and talented individual who is looking for a new challenge and wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service.

Natural team player who is an avid learner, adaptable and has exceptional interpersonal and communication skills.

You have strong customer care skills as well as the ability to work under pressure, with excellent attention to detail.

You are confident about your technical knowledge of hotel booking systems, including Opera.

We are currently seeking a Meeting and Events Sales Manager for a fixed term of 5 months as a parental leave contract. Reporting to the hotel’s General Manager, your focus will be on stimulating new business whilst building and maintaining long term value-based client relationships. 

Responsibilities include:

• Manage all reactive Meeting and Event enquiries
• Proactive Sales to achieve budgeted Meeting and Event revenues
• Coordinate execution of Meeting and Events with other involved departments
• Drive sales to ensure conversion targets are achieved and monitor success regularly
• Conduct client site inspections
• Weekly and monthly reporting on performance of Meeting and Events

We are pursuing an Assistant Restaurant Manager for the Noosa Beach House Restaurant;  located at Sofitel Noosa Pacific Resort, one of Australia’s leading five star resorts; and located in the heart of Hastings Street. Your primary focus will be on providing exceptional customer service, ensuring a luxurious dining experience, and managing the restaurant team to deliver outstanding results. You will be tasked with maintaining high standards of food quality, service, and ambiance, while also driving revenue and profitability. In addition, this will include any administrational tasks required to achieve and maintain the above-mentioned standards and guest experience.

You will be:

• A hands-on leader who drives guest experiences and relationships;
• Have a passion for food and beverage, with sound knowledge of wines and local food influences;
• Collaborate with the Restaurant Manager to create innovative concepts for special events and promotional activities;
• Highly organised, you will ensure that we have an efficient restaurant operation, as well as maintain high productivity, quality, and customer-service standards;
• Aware of financial metrics and capable of driving & maintaining revenue whilst managing costs and payroll.

As a Food & Beverage Manager, you will strategically lead the team to take guest satisfaction to the next level.

Reporting to the Operations Manager, this role will be responsible for the following:

• Manage Platform 818 Restaurant, Eve’s Bar, Room Service, Conferencing & Events to ensure quality and efficient service and standards whilst delivering a memorable guest experience.
• Review and analyse the daily operational needs maintaining beverage, labour, product and expenses on budget.
• Develop, implement and maintain quality standards for all Food and Beverage outlets, including the supervision and direction of the Food and Beverage team.
• Work closely with the Executive Chef and kitchen team to ensure Food and Beverage service is an exceptional guest experience.
• Recruit, manage, train, develop and inspire the Food and Beverage team.

Leading from the front, you will join a team who are highly guest focused delivering exceptional guest service, whilst proactively driving and maximising revenue and upselling programs. You will  have direct responsibility of managing the Front Office division which encompasses Reception, Concierge, Driveway, Guest Relations, Club Lounge & Housekeeping.

You will have the opportunity to create and drive strategy for the Front Office operations. This role will be both challenging and rewarding as the successful candidate will gain commercial acumen, product development and leadership skills in a luxury environment.

We are seeking an energetic and enthusiastic Casual Night Manager to ensure the smooth and efficient running of the Hotel's overnight operation, ensuring maximum guest satisfaction as well as the safety and security of the property.

What will you be doing?

• Provide efficient guest services including check in/out, request handling and providing hotel information
• Settle and maintain guest accounts, ensuring cashiering is accurate
• Maintain strict security procedures to ensure guest confidentiality and safety
• Maintain the hotels standard of professionalism
• Be analytical and possess an eye for detail
• Assist the Front Office Manager and General Manager in a variety of check and balance procedures
• Prepare and deliver food from the all day dining menu and cafe as required.

• Management of the Hotel Front Office operation to achieve a reputation as a market leader
• Run and actively participate in weekly Front Office meetings, respecting the confidentiality of issues which may be discussed formally or informally.
• Effective supervision of all guest arrivals and departures, ensuring that room allocations and check in/check out processes follow set procedures and are customer focused.
• Full utilisation of the Front Office system, ensuring accuracy in use and a range of accurate reports are produced to meet operational needs.
• Supervision of lobby services (including Car parking and Porter services where applicable), ensuring guest arrivals and departures are as efficient as possible.
• Regular liaison with Maintenance ensuring maintenance requests are completed quickly, focusing on guest needs as a priority.
• Operation of an effective night audit function in conjunction with the Financial Controller.  Accuracy of this daily function being paramount while maintaining customer focus.
• Preparation of Front Office monthly reports, commenting on key company performances and forecasts.
• Ensure public areas are clean and well presented with regular monitoring.
• Ensure there is management support and presence visible on Front Desk and in the lobby during key times throughout the day.
• Daily liaison with the Reservations office to ensure accuracy in room allocation and maximising of yield.
• Adherence to Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson.
• Strive to implement the Accor Vision and demonstrate active use of Accor Values.
• Any other duties assigned by your manager.

Reporting to the Operations Manager, this role leads the housekeeping function of ibis Styles Brisbane Elizabeth St. 

You will be responsible for:

• Rostering
• Ordering Inventory
• Lost property
• Productivity
• Cleanliness standards of rooms
• Work allocations
• training and onboarding of new team members
• Guest complaints
• Laundry

What you will be doing:

• Prioritise and respond to daily maintenance requests to ensure the smooth running of the hotel
• Ensuring the guest experience is memorable and positive through the maintenance of the hotel facilities
• Plan and carry out preventive maintenance throughout the hotel
• Manage complex projects to deliver a luxury product and service
• Responsible for the overall energy management and conservation of the hotel
• Manage the engagement of contractors within the hotel, ensuring work is to standard, to manufacturers specification, in line with legislative requirements and completed within budget and on time
• Routine management of fire alarms and emergency lighting
• Chief Warden responsibilities
• Assisting hotel management with emergencies and maintenance issues and incidents
• Ensure all staff are competent in the safe and effective use of equipment and chemicals
• Actively participate in activities to support the Accor and Sofitel Risk Management program

In this role you will:

• Leading the Hotel Front Office operation to achieve a reputation as a market leader
• Effective supervision of all guest arrivals and departures, ensuring that room allocations and check in/check out processes follow set procedures and are customer focused.
• Involvement in recruitment activities such as applicant screening, phone screens, in person interviews, reference checks, etc.
• Leading onboarding and training of the Front Office team ensuring they are trained in all aspects of their role
• To develop departmental training manuals and implement department training programs
• Supervision of lobby services (including car parking and porter services where applicable), ensuring guest arrivals and departures are as efficient as possible.
• Daily liaison with the Revenue & Reservations office to ensure accuracy in room allocation and maximising of yield.
• Preparation of reports as required

As 2IC, you will be leading the team throughout the daily operations of our busy airport hotel. This role allows the individual the ability to lead all aspects of the hotel business; Front Office, Reservations, Night Audit, Housekeeping, Engineering and Food & Beverage.

Working closely with the Hotel Manager this is a great opportunity to collaborate with a supporting leader in preparation for the next step in your career.

What You Will Be Doing:

• Leading the team alongside the Hotel Manager which will include assisting with AM and PM coverage
• Assisting the departments within the hotel when needed – kitchen, housekeeping, night audit, maintenance & front office operations
• Day to day you will be overseeing reception operations; from checking in guests to handling member queries as well as making sure all aspects of the hotel are flowing smoothly
• Back of house responsibilities include the of completing administrative tasks such as rosters, reporting etc.
• Supporting, nurturing and empowering our Heartists through the daily operations and their own hospitality journey
• Delivering on project implementation with ideas to improve the hotel, customers experience and the workplace culture
• Bring your own uniqueness to the role

What you'll be doing:

As Reservations Manager, you will lead the Reservations team and play a critical role in creating the perfect stay for each and every one of our guests. You are a natural leader who thrives in a team environment and possess strong organisational and time management skills with an impeccable eye for detail.

Your responsibilities will include:

• Building effective business relationships with key clients and travel agents through the delivery of outstanding customer service, whether over the phone, email or face-to-face
• Ensuring the Reservations team use the hotel systems to process and input reservations in an accurate and efficient manner
• Maintaining a positive selling approach to maximise yield in both occupancy and rates, reporting directly to the Revenue Manager
• Possess strong organisational skills and ability to prioritise workflow and workload individually and across the team
• Producing and distributing rooming lists and confirmations as required and maintain regular communication with clients
• Undertake group reservation tasks such as actioning releases and loading rooming lists for multiple properties
• Nurture business relationships with key clients and travel agents to encourage loyalty
• Promote all hotel facilities, cross sell and upsell where appropriate
• Actively work with the front office team on how to sell the hotel, convert enquiries to reservations and be aware of all promotions
• Work with Sales & Marketing to promote packages and special offers

Bring your passion for fine food, culinary and bar service excellence to Cuvee, Sofitel Brisbane Central’s chic and sophisticated lobby bar.

As a Full Time Assistant Bar Manager, you will lead your team to create unforgettable dining and social experiences for our guests in the stunning and lively surrounds of Cuvee.

What you'll be doing:

• Report to the Food and Beverage Management on daily operations
• Lead, mentor and train the Cuvee operations team members
• Assist to manage and delegate duties ensuring Sofitel brand standards are maintained
• Liaise with the kitchen to ensure the highest standard of food quality and presentation
• Familiarise yourself with VIP and regular guests to ensure their requests and needs are met 
• Collaborate with other hotel departments to plan new product and service offerings
• Promote a strong Heartist culture and a team focused on creating unforgettable guest experiences.

We are looking for a go-getter, someone who is very hands-on and will use their strengths to coordinate and manage the day to day operations of the Front Office department whilst leading and inspiring the team to enhance the guest experience – every guest, every interaction, every day.

What you will be doing?

• Heavily involved in daily operations and coordination of the Front Office Team.
• Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests.
• Responds to guest feedback and provide relevant action and follow up.
• Be flexible and willing to work mornings, evenings and overnights (if necessary) across the 7 days to ensure service standards expected are being achieved.

This is a challenging and multifaceted role which will see you managing a small team and applying a service focused approach to managing contractor and guest requirements. You will work with external contractors and suppliers for scheduled maintenance. In a nutshell, you will be responsible for the maintenance and upkeep of the rooms, facilities and common areas of the property. This role will draw on your proactive approach and ability to multi-task and prioritise.

We currently have an excellent opportunity to join our team as the Food and Beverage Manager. Reporting to the General Manager, you will lead the team ensuring the highest possible standards of professionalism and guest experience in all of our food and beverage outlets.

Responsibilities include but are not limited to:

• Managing the F&B operations for Olims Bar & Bistro, conferencing & events, the bottle shop, room service and minibar
• Co-ordination between the food and beverage team and other outlets such as front office, housekeeping and sales to ensure successful communication of all relevant information
• Preparation of monthly reports, including forecasting, budgeting, and analysis of monthly results
• Taking our customer-focused service to the next level
• Taking ownership of all guest feedback and leading change
• Developing the next level of food and beverage leaders

Due to recent movement within our Front Office department, we have an opportunity for a Night Manager to join our Front Office management team, reporting directly to our Front Office Manager.

This is a full-time position where you will be required to cover our overnight shifts working between 11pm till 7am, 5 days per week.

You will be based on the front reception and will be responsible for cross checking and balancing work completed during the day by all outlets. You will ensure the highest level of customer service and professionalism is offered at all times whilst maintaining accuracy and guest confidentiality.

A proactive attitude that translates to a high-performance mind set and an outstanding attention to detail is required for the role and you will have the opportunity to work within a small but awesome Novotel on Newcastle Beach.

What you will be doing:

• Hold responsibility and accountability for the efficient operations of the Hotel on the overnight shift.
• Manage and monitor activities of all employees in the Front Office department ensuring accuracy and attention to detail.
• Direct and oversee all hotel operations during the night shift to ensure guest satisfaction and safety.
• Prepare briefing sheets for all staff, informing them of daily activities, group and VIP arrivals, as well as special requests.
• Check accommodation, making sure special requests are carried out accordingly.
• Be the first point of contact for all of our guests.
• Prepare reports to reflect the trading result of the property on a daily, weekly and monthly basis.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!

The Assistant Manager plays a crucial role in supporting overall operation of our hotel, ensuring our guess receive the highest level of service and satisfaction. Working closely with the Hotel Manager and Guest Experience Manager, you will oversee daily operations, lead and motivate staff, and uphold our standards of excellence in hospitality.

Responsibilities:

• Assist the Hotel Manager in overseeing all aspects of hotel operations
• Supervise and train staff members to ensure exceptional service delivery and adherence to Brand standards and company policies and procedures
• Monitor guest satisfaction levels and address any issues or concerns promptly and effectively
• Collaborate with other departments to develop and implement strategies for improving guest experience and maximizing revenue
• Handle guest inquiries, complaints, and special requests, demonstrating a commitment to guest satisfaction