The Low Down

Honey is Australia’s first smart home insurance for the modern-day homeowner, renter or landlord, on a mission to eliminate the majority of avoidable accidents that happen in the home. We do this through a re-imagined approach to home insurance that lets customers easily sign-up with the right level of cover by using satellite and third party data, and then provide customers with smart home technology to help protect their homes.

We took Australia by storm when it launched in June 2021 with the largest Seed funding round in Australian history of $15.5 million led by RACQ, AGL, Mirvac, Metricon and many other industry leading Australian companies. And we are growing fast.

We are looking for a Partnerships Associate to work alongside the VP of Partnerships and the Partnerships team. You’ll be responsible for supporting the Partnerships team with various growth and optimisation activities for key strategic partnerships (think the biggest names in financial services, energy, builders) to enable the continued success of Honey.

Key Aspects of the Role 

• Supporting with the optimisation of existing strategic partnerships and their respective customer experiences
• Reviewing sales data and assisting with the creation of strategies to improve the go-to-market approach in partner distribution channels.
• Engaging multiple stakeholders (internal and external) to manage their tactical and transactional requirements and any partner platform improvements, focussing on the client experience.
• Work closely with the Partnerships team to organise and attend strategic partner events, sponsorships, awards etc. 
• Provide regular updates and report on actual performance to plan and activity to improve conversion in partner channels (i.e. - optimisation).

Our Ideal Candidate

Relationship management and customer service skills are a priority. This means the ideal applicant will possess the following qualities:

• Has a friendly and personable demeanour, making interactions enjoyable and effortless.
• Shows empathy and understands the value of prioritising customer needs.
• Consistently maintains a professional attitude.
• Displays exceptional communication skills, both written and verbal, and possesses a natural inclination to connect with people instead of relying solely on emails.
• Demonstrates a proactive approach by taking initiative. and is proactive with stakeholder management and partner engagement.

What we're offering:

• A market leading salary. We want to achieve success together!
• Hybrid Working (and we mean it)! Some of our team work from home for a majority of the week, others enjoy the face-to-face interaction and come in more frequently. We are genuinely flexible and encourage our team to work in a way that suits them.
• Training & Development from structured onboarding to bring you up to speed on everything Honey, to development opportunities based on your career goals, we provide you with a platform to launch your career.
• Performance Based Incentives. Our incentives are based on delivering exceptional customer outcomes, 5 Star customer ratings here we come!

What you’ll do

• Using your expertise in modern agile practices, you’ll contribute to planning, building and supporting great software solutions that deliver quality at scale, automating where possible.   
• Be involved in all aspects of software engineering practices including breaking down work, code review, testing, source control, build processes 
• Collaborate and build great connections with your own team, the wider RedBook Group, and the larger Carsales family 
• Create and enhance team culture, by sharing your knowledge and ideas, giving and receiving constructive feedback 

• Develop & drive marketing campaigns within the National Sales and Customer Relationship Team that leverage opportunity for additional revenue based on the medico-legal markets needs. This would entail strategically managing the Medilaw Group brands in different industry segments by developing end to end communications and tailored plans to support these initiatives.
• Create, produce and publish fresh and engaging marketing content for the web, social media and e-DM (electronic digital marketing).
• E-DM will be for external clients as well as internal staff and specialists.
• Deliver messaging and moderation of social media channels ensuring that content is consistent with the Medilaw Group brand strategy.

On a weekly basis, provide General Manager Customers and Growth with business analytics and market trend analysis

• Ongoing management of a marketing plan that delivers on the company’s revenue targets.
• Work closely with the National Sales and Customer Relationship Team to align marketing materials to Medilaw Group’s branding and direction.
• Assist the National Sales and Customer Relationship Team in the management of strategic supply agreements to the business
• Manage and develop relationships with internal staff and specialist suppliers.
• Identifying and develop new business opportunities outside traditional markets.
• Work with the Executive General Manager and General Manager Customers and Growth in reviewing pricing so as to maximise return whilst remaining competitive.
• Assists  Executive General Manager and General Manager Customers and Growth with administration duties when required.
• When required, provide budgeting and ROI modelling for all marketing activities to General Manager Customers and Growth.
• Manage and develop conferencing events, sponsorship and associations relationship.
• End to end support for educational seminar series in nationally.
• Facilitation of speaking engagement for Medilaw Group Specialists at industry conferences.
• Actively identify opportunities for continuous improvement
• Maintain a customer focus at all times and a commitment to deliver service excellence
• Function as an effective, positive team member

• Maintain active knowledge of work health and safety practices and procedures
• Adhere to all policy and procedures
• Carry out other reasonable duties as required
• Undertake project work as determined by the business
   

Visa Corporate IT (CIT) group has embarked on a major transformation journey. We are redefining ourselves into a true engineering organisation where we put customer experience and end user support first. As part of this strategy, we are consolidating several of our operational functions into a single area focused on providing world class operational support to our end users. This change is geared towards rethinking how we provide operational support for the services we are responsible for. As a member or the End User Systems Support team, the Workstation Technical Support Analyst will be responsible for providing support for the systems, services and tools used by Visa Inc’s staff. The successful candidate will be a technically versed resource with excellent customer service skills.

The Technical Support Analyst provides hardware and software support to our workstations (both physical and virtual), mobile wireless devices, voice & video equipment, end user solutions like Office 365, and Endpoint security tools. The successful candidate will work with a multifaceted and evolving distributed team charged with continuously improving the efficiency and effectiveness of support for our end user environment.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

As The Yiros Shop continues to grow in new and exciting directions, we are looking for a creative, organised, and self-motivated Freelance Creative Designer & Animation Specialist to join our Marketing team. If suitable, we can accommodate a long-term position.

Working Hours: 20-25hrs (Hours can be increased in time)

Location of work: Remote/ in the office if located in South Brisbane

Language: Intermediate+ English required

Responsibilities

• Visual Design Creation: Develop visually captivating graphics, illustrations, and designs for various platforms, maintaining consistency in brand identity and messaging across all materials.
• Campaign Development: Collaborate with marketing and creative teams to conceptualise and execute innovative marketing campaigns. Translate ideas into compelling visual content that drives engagement and conversion.
• Animation Production: Create captivating animations that enhance the brand's online presence. Develop animated content for social media, websites, and marketing materials to tell engaging stories and capture audience attention.
• Brand Consistency: Ensure all design and animation work aligns with brand guidelines, maintaining a cohesive visual identity across all touchpoints.
• Adaptability and Learning: Stay updated with industry trends, design techniques, and software updates to enhance skills and continually bring fresh ideas to the table.
• Project Management: Manage multiple projects simultaneously, meeting deadlines and delivering high-quality work under tight timelines.
• Multichannel Campaign Optimization: Strategically create and adapt campaign visuals and animations for different marketing channels while maintaining consistency and maximising impact. Tailor designs to suit the nuances and user behaviours of specific platforms, ensuring each campaign resonates effectively across diverse channels.

• Previous experience working in a busy kitchen.
• Reliable and hardworking.
• Team player with the ability to work under pressure.
• Has excellent communication skills, strong work ethic and a positive attitude.
• Be familiar with the other kitchen sections, promoting flexibility and productivity.
• Maintain strict hygiene and safety procedures.
• Availability to work varied shifts, including early mornings, late evenings, weekends and public holidays.

Want to kick-start your career? Join our outstanding retail team as a Store Assistant at ALDI! No retail know-how needed. We're looking for people with a positive attitude, a strong work ethic, and a willingness to learn!

Our stores are open every day, including weekends and holidays – there's never a dull moment with plenty of variety. We do supermarkets a bit differently, you’ll get to experience all areas of the store rather than just be in one area, giving you lots of variety.

Store Assistants are the backbone of our retail stores and keep our stores running by:

• Being a customer service superstar and serving customers at the registers with a smile
• Keeping shelves stocked with products so that our customers can find all their favourites
• Being an expert in stock handling by making sure our products are in date and listed at the right price
• Creating eye-catching displays of our ALDI special buys
• Keeping the store tidy, organised and looking great

Our why

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

Our team

The Platform Engineering team are focused on a number of existing and emerging technologies. We cover technologies from VMware, Microsoft and Citrix. We are forward thinking, love automation and are on a mission to make infrastructure and services easy for our customers.

About the Role (your why)

We are currently seeking a Citrix Engineer to join our team on a contract basis. As a Citrix Engineer, you will be responsible for the continual delivery of desktop services to end clients utilizing desktop, application and user virtualization/streaming, and any other methods of desktop services required while maintaining excellent relationships and ensuring effective and professional communication with all relevant parties.

It is essential that you are an Australian citizen to be considered for this role and NV1 is required. This role is available across all of our AU offices; Sydney, Brisbane, Adelaide, Perth, Canberra and Melbourne.

What you’ll do

As a Citrix Engineer, you will be passionate about Citrix and continually identify ways you can leverage the technology to enhance the customer experience. You will be familiar with Xendesktop and XenApp, and be a frequent user of Citrix Cloud services.

• Collaborate with cross-functional teams to implement Citrix solutions and troubleshoot any issues
• Ensure the stability, integrity, and efficient operation of Citrix infrastructure
• Maintain and administer Citrix policies and profiles to ensure security and compliance

What you’ll bring

• Relevant experience as a Citrix Engineer or similar role
• Knowledge and experience with Citrix Virtual Apps and Desktops (formerly XenApp and XenDesktop)
• Experience with Citrix Cloud services and technologies
• Strong troubleshooting and problem-solving skills
• Excellent communication and interpersonal skills
• Australian citizenship and NV1 Clearance

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Contract Type: Fixed Term 6-month Contract (FTC) / Independent Contractor 3-6 months.

Inner Sydney CBD suburb location - full-time role/part-time considered - modern, fully equipped/supported clinic - flexible rosters - $37-$40p/h

Currently seeking a passionate experienced General Practice RN for a very well-established GP clinic located in Syndey's inner CBD suburb. This a rare opportunity to join a truly amazing clinic, and support a long-standing team of compassionate, supportive General practitioners.

Job Details

• $37-$40/ Hr - depending on experience.
• Monday - Friday/weekends optional.
• Full-time preferred - Part-time considered.

• State-of-the-art clinic.
• Great team culture – very close-knit team, extremely supportive, friendly collaborative working environment.
• Directly working alongside caring, long-standing GPs.
• Amazing patients.
• Experience within General Practice essential.
• IMMEDIATE START AVAILABLE.

Should you be interested please apply online or forward your CV to [email protected] or call Sharon Steele direct for further information at 0415926310.

We are looking for a talented Strategy Director to lead our Social Media department within the 1000heads APAC region. You will work independently leading and creating social strategies that are in line with the agency’s social transformation belief and process. You will work closely with a whole host of departmental specialists, from Creative Technology, to Design, to Production to deliver transformational social-first work for our clients. 

The 1000heads Social Media team is a proud, powerful collective of social media obsessives, driven by the desire to drive kick-ass social conversation around some of the world’s most impressive brands. The social team is currently a team of 5 with the goal of expanding further across APAC. You’ll oversee this team and work with our new hires potentially in Singapore, Kuala Lumpur and Japan to be set up for success.

Role

• You’ll drive best-in-class social strategies grounded in driving conversation, building and leading innovating programs, and ideating award-worth campaign initiatives.
• You will lead a team of social media managers and will contribute and manage the overall success of the team who work with some of the world's top brands across a variety of industries, such as Google, Lenovo, Ancestry and more.
• You will be a key client contact and a leadership face for senior clients.
• You’ll be responsible for the oversight for the communities and social channels for our clients. As well as overseeing the team’s smooth delivery of editorial calendars and managing the day-to-day execution of all social channels, including moderation and daily engagement responses at the scale of millions.
• As it makes sense, you will be required to manage social communities and channels yourself (as part of onboarding new clients or to cover for the team when needed).
• Developing best in class processes and workflows will be pivotal in this new role, and you will lead the team in establishing ways of working
• Strategically feeding in to reporting on a monthly, quarterly and bi-annual reports to senior stakeholders, a right brain + left brain social expert
• Inspiring the team and making sure your department is at the forefront of innovation and trends from a social, client and overall perspective. Ensuring these trends are fed into the work as much as possible - both within the department and at an agency level.

• Track-record in social marketing in an agency or brand environment, with 7+ years’ experience
• Big thinker/visionary who is an expert in in delivering social strategies in slides and presentations
• Great presentation skills
• Native on social media trends, platform capabilities, best practices
• Proficiency with social listening & analysis tools to train the team up
• Management experience of 2+ direct reports
• Ability to straddle strategic execution and a solid understanding of execution fundamentals; not afraid to get stuck in when the work demands it
• Knowledge and expertise supporting and creating social campaigns supporting overall marketing initiatives from both an organic and paid media perspective
• An excellent writer with a knack for social copywriting and editorial
• Experience with an influencer program and social ads would be useful
  
  
  

Characteristics

• An intrapreneurial mindset with a can-do attitude. a self starter.
• Excellent leadership skills.
• Passionate and proactive team player.
• Flexibility and adaptability to changing workloads and brand styles.
• Exceptional interpersonal and communication skills.
• Meticulous attention to detail and a passion for problem-solving.
• Ability to juggle priorities and thrive in a fast-paced and demanding environment

This job description is not intended to cover everything that will be expected of you but rather to act as a guide and you may be required to get involved in other and reasonable ad hoc projects.

About 1000heads

1000heads is a social transformation company that helps global brands adapt to rapid shifts in media, technology, and culture. We provide social-first data, insights, strategic consultancy, and creative services to clients worldwide, including Google, Intel, Diageo, Lenovo, Ancestry, Isuzu, and UNIQLO. With offices worldwide, including New York City, Los Angeles, London, Berlin, Sydney, and Melbourne, we're at the forefront of innovation.

At 1000heads, we are committed to fostering an inclusive environment that celebrates diversity. We believe that diversity within our team generates better ideas, creativity, understanding, and respect. We welcome applicants of all backgrounds.

For more information on 1000heads, visit www.1000heads.com 

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone. 

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What might your days look like 

We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide. 

As a Sales Development Representative Manager with Employment Hero you will be working with your very own team of SDR's, your day will be a dynamic blend of leadership, strategy, and hands-on collaboration. Picture starting your morning with a pulse check on your high-energy SDR team, rallying them for success. Dive into strategic planning sessions, where you'll be shaping innovative approaches to drive lead generation and optimise conversion rates. Expect engaging conversations with top-notch clients and prospects, showcasing the transformative power of Employment Hero's solutions.

You'll be at the forefront of empowering your team, providing mentorship and fostering a culture of continuous growth. With a finger on the pulse of the industry, you'll strategise and implement initiatives that keep Employment Hero ahead in the competitive landscape.

As a Sales Development Representative Manager, you’ll be responsible for:

Leadership and Performance:

• Lead and inspire a team of Sales Development Representatives to achieve and exceed set targets.
• Develop and implement strategies to maximise the efficiency and effectiveness of the SDR team.

Coaching and Development:

• Conduct regular coaching sessions and provide constructive feedback to nurture the professional development of each team member.
• Foster a culture of continuous learning and improvement within the SDR team.

Process Optimisation:

• Streamline and optimise outbound prospecting processes to enhance productivity and results.
• Collaborate with cross-functional teams to ensure seamless integration of SDR activities with overall sales operations.

Lead Generation Strategies:

• Identify and explore new markets, lead sources, and innovative approaches to expand our reach.
• Develop and implement targeted outbound campaigns to drive lead-generation efforts.

Performance Analytics:

• Implement effective reporting mechanisms and dashboards to track and analyse key performance metrics.
• Utilise data-driven insights to identify areas for improvement and opportunities for strategic adjustments.

What will you bring 

Experience:

• Proven track record with a minimum of 5 years of experience in leading and managing SDR teams in a fast-paced B2B environment.

Results-Oriented:

• Demonstrated success in meeting and exceeding sales targets through effective team leadership and strategy implementation.

Analytical Skills:

• Strong analytical thinking and problem-solving abilities to interpret performance data and make informed decisions.

Innovation and Adaptability:

• Ability to innovate and adapt to changing market dynamics, ensuring our lead generation strategies remain cutting-edge.

Communication Skills:

• Excellent communication and interpersonal skills to collaborate with cross-functional teams and articulate the team's achievements and challenges.

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

Life at Employment Hero 

Remote-first principles

At Employment Hero, we're not just working remotely; we're integrating flexibility and global reach into the heart of our daily operations. 

We also recognise the value of face-to-face connection, and organise local and global gatherings throughout the year to celebrate our wins and make meaningful connections with our colleagues.

Work your way

Every hero has unique powers. Bound by a common purpose and trust, we encourage each other to work in ways that allow us to bring our best selves to work.

We’ve got your back

Whether you’re a seasoned remote-first pro, or a first-timer, you’re in good company. With 900+ heroes globally, team support and collaboration is at your fingertips.

But don’t just take it from us, here’s a quote from one of our AU heroes: 

“Working for a company that has purpose and meaning is felt throughout the entire business. No one turns up to work just to get paid - we turn up to work because we care and take pride in what we do, but we also know how to create balance and flexibility in the important things in our life, such as family, friends and leading a lifestyle consistent with our values.”

Plus you’ll get to enjoy a number of great perks, including: 

• Remote-first and flexible working arrangements
• A generous budget to spend on setting up your home office (if you need a desk, chair, or screen? We’ve got you covered!)
• We set you up for success with the latest and greatest hardware, tools and tech
• Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content!)
• Reward and recognition programs - because great work should be recognised and rewarded
• Including Lightning Award for delivering quality work at speed and Values Champion Awards
• Swag app cashback offers and discounts on hundreds of your favourite brands and products
• Self, health, wealth and happiness programs
• Social events and team celebrations
• Employee Share Option Program: be an owner of Employment Hero

• Annual Global Gathering to get to know your global colleagues - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024

We also recognise that the same recruitment process doesn’t fit all, so should you require any accommodations or adjustments, simply let us know.

Are we a match? 

When you apply for this role, anticipate hearing from us within 72 hours. At Employment Hero, we ensure that every applicant receives a timely response, whether it's an invitation to the first-round interview with our Talent Acquisition Specialist or a notification that your application, while valued, wasn't successful this time. Your time and effort matter to us, and we're committed to keeping you informed throughout the process.

Not exactly the right fit for you?

• If you’re excited about Employment Hero, but this role is not the one for you, we encourage you to explore our careers page, packed with many more great opportunities. 
• Know someone who would be a great fit? Feel free to share the role with your network!

Note to recruiters: Employment Hero has a dedicated in-house recruitment team who are focused on finding the very best talent for our organisation and we kindly request that recruiters do not contact us regarding assisting with our job vacancies. While we appreciate your interest and expertise, we have everything we need in-house to attract and hire the right candidates for our team. Thank you.

#LI-NH1

#LI-Aus

Sleek is on a mission to revolutionize how entrepreneurs operate their businesses. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn, we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.

We are a team of 500 Sleekers from 18 countries, with offices in Singapore, Hong Kong, Australia and the UK committed to delivering the best experience to our clients!

We are looking for an awesome, switched on and all-rounder TPB-registered accountant to manage a portfolio of clients in Australia and lead a team of accountants!

You will be responsible for the delivery of any of our services that require Tax or BAS agent registration, like BAS submissions, STP, and annual company tax returns.

We are looking for someone to join our mission of modernising how accounting and back-office compliance is offered to small businesses.

You will have at least 2 years’ experience being fully responsible for all clients’ tax needs and will be comfortable managing and nurturing a team of bookkeepers working remotely. You will have a passion for delivering great client service to our clients, with excellent organisational skills and enjoy working in a fast-paced and supportive environment.

But more than anything, you will be an enthusiastic team player, excited about the role you can play in building an inclusive, respectful, fun team culture.

Responsibilities

• Supporting Sleek’s tax services in Australia, including internal process set-up
• Provide accounting and tax agent services to a portfolio of Australian startup and SME clients
• Liaising with the ATO on behalf of clients
• BAS preparation and submission
• Tax return preparation and submission
• Provide supervision and control for remote bookkeeping clients
• Advising and engaging with clients on various accounting & taxation matters
• Hire, train, nurture and grow a team of like minded accountants

• Bachelor's degree in Accounting, including relevant Australian tax units
• TPB Tax agent registration as an individual with 2 years of experience - Mandatory
• 4+ years experience as a practising accountant and tax practitioner for sole traders and private companies

• 2+ years Xero Payroll experience, including setting up and assistance running Single Touch Payroll and superannuation
• Effective client servicing & communication skills
• High degree of professionalism, an excellent representative of our organisation
• Strong organisational and interpersonal skills
• Experience working with Xero Practice Manager, Google Suite (gmail, meets, drive), and other software applications
• Demonstrated ability to meet targets

• Our office is based in Sydney. You must have a visa that allows you to work and live in Australia, we do not offer sponsorship for this role)

• An environment that encourages innovation and the autonomy and freedom to apply your expertise.
• You will join a company with an inclusive culture within a global team that believes in the SLEEK values of being Simple, Loyal, Entrepreneurial, Excellent and Kind.
• You will have loads of opportunities to learn from experienced market leaders and be mentored and coached by them to grow your career in a fast-moving, always-evolving industry.
• You will have flexible work arrangements (Hybrid Model) with the ability to work remotely or from our Sydney CBD office
• Benefit from over $1k of Health & Benefits to spend annually on your healthy self
• Join a fast-paced, exciting and supportive team of fellow hustlers building an amazing company.

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, and Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal-opportunity employer, we aim at making the world a better place.

We celebrate you: Sleek is an equal opportunity employer and welcomes applications regardless of race, ethnicity, religion, gender, age or identity.

We are a Circle Back Initiative Employer – we commit to respond to every applicant!

Are you eager to:

• Welcome new team members and help them navigate their first steps at Civica?
• Share your knowledge and experience with enthusiastic newcomers?
• Build strong connections across different teams and foster a more inclusive culture?

If you answered YES to any of these, then we have exciting news for you! The applications for expression of interest for our Buddy Program,2024 are now open and we're looking for passionate individuals like you to join.

COB 19/01/2024

Note: Candidates willing to attend William Street office for in-person buddying support will be preferred.

The objective of the program is to create a strong pool of Buddies/Coaches to support our next intakes of CSRs; however, at the same time it’s a great opportunity and a potential next step in your development and career pathway at Civica. This is not a full-time role.

The aim of this program is to:

• Providing the Buddies & New Starters a clear understanding of what is expected of them during their participation in the program
• Clearly defining the expectations and outcomes of this program
• Supporting the Buddies through training and upskilling for their personal & professional development

About Buddy Program

The Buddy Program has been designed to support our new joiners in their initial few weeks here at Civica Justice Services. This 4-week on-the-job training/induction program is succeeded by the 2-week class room training for all new Customer Service Representatives joining CJS. The program has proven to make new hires feel comfortable and confident from the very beginning. It has also benefited extensively by creating a more positive and supportive work environment through fostering stronger relationships between new and existing team members.

Who should be a Buddy?

The buddy can make the new employee feel welcome, answer questions and help the new person navigate through Civica’s culture. This leads the new employee to feel comfortable sooner and to achieve a sense of acceptance and belonging.

A successful buddy candidate would be an engaged team member who demonstrates the Civica Way attributes, promotes a positive culture, has a demonstrated ability to deliver consistently high standards of customer experience and thoroughly understands CJS/FV processes and systems.

Why be a buddy?

Being a buddy is more than just helping someone adjust to a new job. It's a chance to:

• Make a real difference: Your guidance and support can play a crucial role in shaping a new hire's experience and success at Civica.
• Develop your leadership skills: As a buddy, you'll hone your communication, mentorship, and problem-solving abilities.
• Expand your network: Build lasting relationships with colleagues from different teams.
• Give back to the Organization: Share your knowledge and experience to create a more welcoming and inclusive workplace for everyone.

Above all, this role could also be that first step in your professional development journey preparing you for your next potential move into the TSO space or any other leadership position within Civica in the future.

BizCover who?
You haven’t heard of us?
We dominate the SME business insurance market by having an online platform that makes comparing and buying business insurance a super easy process. Not to toot our own horn but we have been recognized in Deloittes fast 50 companies as one of the fastest growing technology companies and Westpac’s top 20 businesses of tomorrow - #killingit

We are on the hunt for someone who has a passion for working in customer services and who would like to join our vibrant, busy and supportive team.

This role is responsible for:

• Providing all customers with an outstanding experience, being responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
• Responding to customer enquiries, including telephone calls and emails, to learn about and address their needs, complaints, or other queries such as amendments, renewals, payments and cancellations.
• Work to set customer experience milestones by responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
• Maintains customer records by updating account information
• Utilizing software, databases, scripts, and tools appropriately.
• Understanding and striving to meet or exceed the Customer Value team metrics while providing excellent consistent customer service.
• Correctly handles cases and follows processes and procedures
• Sets and adheres to call backs
• Handle calls and emails within the expected time frames
• Keep up to date on policies, procedures and insurer information

• Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
• Understanding of company products, services, and policies.
• Proficiency with computers, especially with CRM software, and strong typing skills.
• Ability to ask prying questions and diffuse tense situations.
• Strong time management and decision making skills.
• Adaptability and accountability.
• Fluency in multiple languages may be desired

• Hybrid working model with flexibility to work from home and the office (if not based in Sydney, the role will be fully remote)
• Exciting and rewarding team culture
• Quarterly recognition awards
• Business Casual dress code
• Rewarding Employee Incentive Program
• Employee benefits package
• Growing company with progression opportunities

About frank green

frank green isn’t a person, it’s a philosophy. We are frank about living green.

Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

With a booming business undergoing positive change, the successful candidate will be required to work with and influence a full time and casual workforce to ensure all orders are processed accurately and efficiently and to our DIFOT requirements.

This business-critical position presents an outstanding opportunity for a strong communicator who is process driven, comfortable managing multiple tasks at once and is ready to roll up their sleeves and lead by example. We are looking for someone who has the wisdom and experience to know what must be done next, but who is also comfortable being “on the tools” in order to drive the desired outcomes.

Your Day to Day

• Lead the fulltime and casual workforce and ensure daily targets are achieved for picking and packing of customer orders.
• Lead and manage a support administrators across various functions.
• Act as the escalation point for any Team member, head office sales and/or customer service queries.
• Own and execute the KPI reporting process for the casual workforce ensuring eCommerce KPI’s and daily outputs are published, discussed and utilised as a means of performance management communication.
• Support the development, maintenance, and review of picking, assembly, packing and shipping SOPs.
• Establish and maintain effective relationships with both internal and external key stakeholders.
• Ensure all packing and deliveries are in line with customer requirements.
• Provide a safe working environment ensuring all policies and procedures are adhered to by staff.
• Lead by example, mentor staff and provide active frontline management with pick and pack team members to ensure they are motivated, trained and competent to perform assigned tasks.
• Be available to support weekend shifts during peak trading periods.
• Carry out any other duties as reasonably requested by the HOF.

Your Skills

• Previous supervisory experience within an operations or warehouse environment.
• People management experience and the ability to diffuse conflict and manage day to day incidents constructively and calmly.
• Exceptional attention to detail with a genuine ability to follow processes and procedures.
• Motivated team player and highly reliable with a willingness to do what must be done at any point in time.
• Exceptional leadership skills to inspire and motivate.
• Resilient with an ability to take on board feedback and quickly act on it.
• Ability to build and maintain relationships, with internal and external stakeholders.
• Strong understanding of safe work practices and strive to continually improve safety performance.
• Strong eye for detail and accuracy with the ability to investigate discrepancies and process variances.
• Raise and resolve any unexpected issues that may cause delays with any customer orders in a timely manner.

The Perks

A culture of smart, engaged, values driven people, where everybody’s voice matters.

• Staff discount on frank green products.
• Celebration birthday day off as paid leave.
• Plenty of autonomy and opportunity to grow.
• Fun and inclusive staff events and celebrations.

Our Culture:

At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome and our culture incorporates everyone's perspectives and experience.

We're creative, pragmatic and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.

To Apply

We are always excited to hear from passionate, talented people. If this position sounds like your next job hit APPLY NOW!

We are looking for an experienced Front Office professional to join our team. Reporting to the Front Office Manager, you will: 

• Lead a shift of Front Office professionals, ensuring our guest experience is at the forefront at all times
• Assist in developing, implementing and maintaining procedures for the Front Office department and fostering a focus on guest engagement
• Assist with the management of the team including training and development, ensuring the team’s success
• Handle complex guest queries and feedback

As a Regional Sales Manager at Dendra Systems, you will be responsible for driving sales in your assigned region and achieving revenue targets. You will play a key role in expanding the customer base and increasing market share.

In this role, you'll be responsible for preparing impressive tender submissions and proposals to secure new business opportunities. You'll collaborate closely with our valued customers and partners to create project plans that align with everyone's goals. Your primary focus will be achieving specific targets and objectives for both existing and new clients. You'll also play a crucial role in providing the business with accurate monthly sales updates and forecasts. Additionally, you'll be expected to exceed quarterly and annual targets, driving our success to new heights.

●       Develop and implement strategic sales plans to achieve business objectives, with focus on short term as long term sales.

●       Identify and pursue new business opportunities in the region, driving sales initiatives to secure business restoring large-scale land regeneration

●       Build and maintain strong relationships with key customers and partners.

●       Lead the entire sales process from prospecting to closing deals.

●       Collaborate with internal teams to ensure successful project implementation and customer satisfaction.

●       Stay up to date with industry trends, market conditions, and competitor activities.

●       Provide regular feedback and reports on sales performance and market trends to senior management.

●       Represent Dendra Systems at industry events, conferences, and trade shows.

●   

Essential

●       Proven experience in sales, preferably in a B2B environment.

●       Strong track record of achieving sales targets and driving revenue growth.

●       Excellent communication, negotiation, and relationship building skills.

●       Strong business acumen and understanding of market dynamics.

●       Self-motivated and results-oriented.

●       Ability to work independently and in a team.

●       Willingness to travel within the assigned region.

●       Proficient in using CRM tools.

Preferred

●       Familiarity with the sustainability or environmental industry.

●       Strong network and connections in the assigned region.

Experience the flexibility of hybrid working

Enjoy 25 days of annual holiday

Be rewarded with a competitive salary and annual benefits

Take advantage of our Employee Assistance Programme

At March Networks, our goal is to create a positive working environment where all of our employees can thrive. When you join our team, you will enjoy flexibility and support for a healthy work-life balance, as well as the professional development opportunities needed to advance your career. You will be part of a growing global technology company that encourages teamwork and innovation, and where friendships are forged with colleagues all over the world. At March Networks, we value your hard work, creativity and your passionate desire to deliver only the best to our customers, partners and each other.

Opportunity:

The Sales engineer will work with enterprise customers to shorten the sales cycle by overcoming technical hurdles within these accounts. Sales Engineers must have solid communication skills, sales ability, technical expertise, and work well in a team, or independently.  This position will require relationship building with all technical buyers at the end user level and with Enterprise Service Providers and Certified Solution Providers.

The Sales Engineer must be well versed in the technical and sales aspects of the March Networks product and third party products that the March product will integrate with in each vertical.  Communication of complicated technical material to customers on demand is a requirement.

Duties and Responsibilities:

• Assist in the generation of new business and ensure growth of existing accounts through technical knowledge of the March products and subsequent third-party product integration
• Communicate customer feedback into future product developments
• Assist sales account managers by answering technical questions, making technical presentations, and managing customer trials through phone, email, and on-site visits
• Evaluate and integrate 3rd party devices
• Provide effective interfaces into existing and emerging opportunities and external partners
• Leverage relationships within organizations to solve technical hurdles and foster awareness of our products and solutions
• Assess potential application of company products and services and offers solutions to meet customer needs
• Install, configure and test our solution at customer’s facilities during Proof of Concepts
• Interface with various customers at both a business and a technical level and propose viable solutions in real time during customer meetings
• Assist with the development of our channel partners. This may include conducting joint account calls, updating their technical staff on new products and features, and working with them to develop solutions for customers
• Provide technical training to end users and Certified Solution Providers

Experience and Qualifications:

• College or University Degree in a business or technical discipline
• Minimum 4 years of experience in networks, WAN, LAN, Wireless and Wired Communication networks, Client/server knowledge, ERP systems, and CCTV/video surveillance equipment
• Excellent communication (written and oral) skills in order to communicate effectively with various levels of personnel in an organization, including technical and executive
• Proven track record in providing customer satisfaction
• Understanding of how all facets of a manufacturing organization operates
• Results-driven with demonstrated initiative and trust, firmness and resilience
• Some project management experience

Assets:

• Experience with large enterprise IT departments and processes
• Experience in the security industry
• CCNA or CompTIA certification
  

March Networks is an equal opportunity employer and supports a diverse workforce

Our Purpose

Here at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for the communities we live in whilst embodying a culture of trust and respect for employees and customers alike.

The Nuts and Bolts

We are a New Zealand company who employ over 6500 people across our offices in NZ, Australia and Asia and we generate an annual revenue of over $1.48 billion, making us one of Australasia’s largest professional IT service companies. We have renowned expertise in operating data centres and in providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant and notable clients so to meet their needs, and in turn our employees’, we place great value in the hiring, developing and promotion of the very best available talent. Everyone’s unique contribution is recognised and lauded whilst training and development is specifically tailored to suit ​each individual’s needs!

​

Why You Want to Join Us – Our Team and Culture,Benefits, Career Growth and Flexibility

We are local at heart, yet world-class in capability. We’ve managed to maintain our local family feel whilst expanding globally, and in the regions we continue to grow and actively support local workforces and their families and are focused on facilitating an environment that encourages our employees to strive to imagine what’s possible, challenge the status quo and put forward fresh, diverse thinking. For our employees, this results in such fantastic perks as:

• SALARY - A competitive salary package with annual performance reviews with the goal of taking care of and retaining the best talent.

• BENEFITS – We have amazing benefits such as our Employee Assistance program 'DataCare', discounts at Bupa, SpecSavers, Samsung, Flight Centre, Snap Fitness and Working from Home purchases, we provide a new work phone with work phone plan included or you can port your current number if you like along with other great financial and Superannuation packages and access to online training portals to help you gain any industry certificates that you might want and we even cover the examination costs if you pass!

• DEVELOPMENT – Due to our strong focus and dedication towards employee development, we have the aforementioned in-house training plus our meticulous ‘career framework’, which helps plot a specific route to the next stages of your career.

• OPPORTUNITIES - Having a large scale, globally respected IT organisation on your resume will do wonders for your prospects, and with a 6500 strong workforce, there are many long-term opportunities to progress within. ‘Kick start your career’ is an often-used phrase but for a career in I.T., with regards to Datacom it really does apply!
• FLEXIBILITY - A supportive and flexible working environment in up-to-date modern workplaces with a 37.5 hour working week and scope for remote or hybrid working.
  

About the Role, and Why it is a GREAT Step for You!

Datacom operations are seeking an Operations Centre Engineer whose role is to monitor systems including Windows, UNIX, Database, Cloud and backups in real-time on a 24x7x365 rotational basis and able to troubleshoot/triage/resolve events or escalating to specialist’s teams for resolution. You will receive a standby allowance for when offshift and when called in to cover, all hours are considered overtime. There is a shift allowance of 12.5% on all working hours too so that standard pay is as uniform as possible, regardless of if you are day or night shift.

It is essentially just above an entry-level role, so don't let the title scare you off! We do still need people with IT experience - the role is perfect for those who have done service desk or desktop engineering work - but note that this is still an associate level position. It is seen as a transitionary role and a great stepping stone to get into higher level IT roles, as has happened with many of our staff since the teams' inception 4 years ago. After working in this role, you should be able to handle the business critical tasks and changes while you have time to focus on any certifications you are interested in. You can really showcase your skills ihere and be involved with the technologies that you want to be involved with, initially at a lower level but you can steadily increase your utilisation of other, higher technologies as you grow and develop.

What You Will Do

• Accepting, prioritising and managing Incidents and Requests.
• Real-time monitoring of all infrastructure for availability, capacity and performance monitoring and Reporting.
• Performing compliance activities/tasks e.g. Back-up & Health Checks.
• Proactivity identifying potential issues through our health check regime.
• Completion and monitoring of patching activities.
• Prompt detection, resolution, and escalation of incidents through MIM & Resolver Groups.
• Exposure to BCP/DR methodologies and planning.
• Creating & managing change requests and assigned tasks.
• Proactively working with the team & resolver groups on continuous process improvements.
• The role involves shift work, so you need to be able to work autonomously or part of small team.
• You need to be able to think on your feet as you will need to deal with a number of customers with changing needs.

This role requires Australian Citizenship and you must be able to obtain a minimum Baseline Security Clearance and is available across most of our AU offices except for WA due to the time difference being difficult to roster; Sydney, Melbourne, Canberra, Brisbane and Adelaide are all places we have a Datacom offices where you can work from! Note that the majority of the work will be from home though and you may be in the office as little as once per month!

About You

• Around (near or over) 2 Years IT experience.
• Able to produce accurate and concise technical & process documentation.
• Tertiary qualifications in Information technology, Computer Science or related discipline, working towards one or equivalent. work experience.
• Professional in appearance and manner.
• Clear communication skills.
• Great attention to detail.
• Good time management skills.
• Proven ability to follow and adhere to processes and procedures.

Skills Required:

Highly Regarded Experience

• MCSA/MCSE/MCITP Certification
• ITIL V3/4 certification
• Microsoft SCOM 2016,2019+
• Paessler PRTG
• ScienceLogic
• Microsoft Server 2012,2016, Azure
• Microsoft Exchange 2013, 2016+
• AWS
• Microsoft Active Directory
• Microsoft PowerShell
• Virtual Machines
• Backup Management (NetBackup, Commvault, Backup exec, Shadowprotect, Bocada etc.)

What are you waiting for! If you are ready to make a difference in Australasia's largest homegrown technology company then apply within today!

Company Overview:

Join us in shaping the future of Employee Experience at Melba. We are a purpose led organization with a vision and purpose to live in a society that values the individual rights of all people and to open up a world of opportunities for people to live a fabulous life. We provide high-quality support services to people with a disability and recognize that investing our workforce is integral to us achieving this vision.

Flexibility is one of our core values. We celebrate diversity not just in our workforce but in how you choose to shape your work day. We understand that life comes with commitments and can offer flexible work arrangements that suit your specific needs. Whether you prefer the traditional nine-to-five, need to schedule your day around school hours or thrive on a compressed work week we have options to support you.

Role Overview:

The Strategic Business Partnering Manager plays a pivotal role in shaping and driving Melba’s progressive and ambitious People Strategy. Understanding the critical link between people and business success, this role is responsible for leading a team of Business Partners to ensure our leaders are supported right across the employee life cycle.

Our Business Partnering team will leverage data to provide insights and to accelerate the achievement of our overall strategic goals, whilst continuing to improve the employee experience from attraction right through to exit.  

Responsibilities:

• Develop and implement a strategic HR Business Partnering model to enhance the overall employee experience and customer experience for our supported people.
• Lead, coach and mentor a team of HR Business Partners enabling them to truly partner with the organization and to understand their business needs, leverage their expertise, data and other insights to add value.
• Take every opportunity, big and small, to enhance the employee experience right throughout the employee life cycle. 
• Partner with senior leaders to develop key relationships and provide strategic HR support, advice and coaching.
• Work with senior leaders to predict and anticipate workforce needs and to design roles and teams to best achieve our strategic and operational outcomes.
• Ensure monthly operational data is reviewed and communicated with key stakeholders and acts to inform continuous improve initiatives and identify any risks identified for action i.e employee engagement, exit interview feedback.
• Develop and update Employee Experience policies and procedures, ensuring they are contemporary, compliant and reflective of Melba’s commitment to becoming an employer of choice. 

About You:

• Proven experience (7+ years) in a strategic Business Partnering role.
• Strong working knowledge of legislative frameworks and industrial awards.
• Highly developed leadership skills, adopting an empowering coaching to bringing out the best in your team.
• A creative and strategic thinker where you can see the big picture, connect the dots, and think outside the box.
• Strong communicator and relationship builder and able to adapt your style to meet the needs of others.
• A Pragmatic approach with the ability to analyse situations and act accordingly.
• A good understands of risk management principles and can manage risk accordingly.
• Results oriented and self-motivated and not afraid to be hands on as needed.
• A flexible and positive outlook.
• Tertiary qualification in Human Resources Management or similar, or equivalent experience.

Why Join Us?

• Be part of a transformative journey where your strategic HR leadership will shape an exceptional workplace experience.
• Join a collaborative culture that values innovation, creativity, fun, passion and flexibility (check out our values on our website).
• Competitive compensation package including NFP Salary Packaging benefits.
• Embrace flexibility in your work life, shaping your work day to fit your life.

Please apply by submitting your resume. We will assess and shortlist applications as they are received.

At Melba, we value Diversity and Inclusion and encourage those with a disability, individuals within the LGBTQIA+ community, individuals from mature-aged populations, and members of Culturally and Linguistically Diverse Communities to consider joining our community.

White Fox is a globally recognised fashion brand loved by babes and celebs worldwide.

Established in 2013 and based in Sydney, Australia, White Fox has quickly become the go-to online fashion destination and is continuing to take over wardrobes everywhere.

Due to rapid growth we are adding 2 new roles to our Customer Service Team which will primarily be responsible for communicating with our customers via our numerous social media platforms.

Main Responsibilities

• Communicating with customers & ensuring customer satisfaction through social platforms on comments and DMs and via emails & live-chat
• Handle customer queries professionally, provide knowledge & solutions and follow up as required
• Ensuring customer profiles & communication is documented

• Provide backup and support to other Customer Service team members as/when requested

• Experience working in a customer service role
• Strong organisational skills, ability to multitask and show initiative
• Comprehensive computer skills with an iMac
• Strong attention to detail
• Knowledge of social media platforms, primarily Instagram & TikTok
• Flexibility to work a rotating roster and extra hours when required

• Generous monthly clothing allowance + ongoing discounts
• Fun events throughout the year
• Exciting career opportunities
• Onsite gym, weekly pilates onsite
• Kitchen stocked with goodies including fresh fruit and coffee

Our Purpose

Here at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for the communities we live in whilst embodying a culture of trust and respect for employees and customers alike.

Our Team

Working as a bridge between Automation technologies and customer support teams, Automation Engineers work to take customer requirements and business information to design or re-design, develop, test and implement complex Automation solutions. The CX Platform Automation team are committed to Agile delivery with a focus on Automation toolsets and DevOps approach. This role is a great opportunity for a Service Desk Analyst looking for a new challenge or a Wintel engineer looking to expand their knowledge and skillset to join the team.

About the Role

As an Automation Engineer, you will be providing technical support and expertise, testing new solutions, responding to feedback, and actively participating in future technology road mapping as well as maintain & support current solutions.

What You’ll Do

• Provide Technical support and consultancy, as required
• Resolve customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives
• Assist in the design and development of new products and tools necessary to make customer accounts comfortable and successful at selling products
• Participate in the development of SRE Function and capability
• Maintain & Improve existing implementations
• Provide technical/product knowledge for sales people, business, and support teams on customer accounts
• Foster a positive, inclusive and safe working environment with a ‘Can do’ attitude

What You Will Bring

We’re looking for an enthusiastic fast learner to join the team and hit the road running. Ideally, you'll have strong Microsoft Active Directory knowledge and basic scripting fundamentals, and Activate knowledge would be a bonus, but we can teach the rest! What will we give you? A placement within our Automation Team, with exposure to several different automation and enablement toolsets. This is a great way to get some valuable experience and put you in a great position to take the next step in your career.

This role can be based out of any Datacom office in Australia. Australian Citizenship is essential for Federal Government security clearance requirements. Preferably, you'll be a holder of either a current or lapsed Baseline clearance or higher.

Culture and Benefits

Datacom is ones of Australia and New Zealand’s largest suppliers of Information Technology professional services. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

At Datacom you'll be recognised and valued for your contributions. We're growing year on year and can provide stability, career opportunity and a collegial, agile, flat-structured environment that empowers people and promotes autonomy. We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. We operate at the leading edge of technology to help ANZ’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

If you would like to know more and this sounds like you. Please apply online today!

We’re on the lookout for a marketing-obsessed professional to join Logicalis Australia! Our marketing team’s vision is to be the benchmark of excellence for Logicalis, globally. The Content and Communications Manager will be pivotal in enabling the success of this vision, leading external communications and owning brand-focused always on marketing activity nationally.

This position reports to the Head of Marketing. It plays a critical role in helping us gain recognition in the market as a leading MSP and digital innovator, through the management of numerous initiatives. These include highly effective PR, case study and awards programs, reaching key media outlets, and helping to increase Logicalis Australia’s share of voice, power of voice and brand presence in front of key audiences.

This role will also see you partner with members of the SLT, sales and practice leads, and our technical team to execute a content strategy across our key channels. You will also partner with our agencies and our global teams to ensure strategic alignment and visibility.

The Person

You are a talented and energetic marketing and communications professional with a knack for building rapport and driving outcomes from your relationships. You are a content-obsessed B2B-focused marketer who is passionate about telling powerful and compelling stories, and you could proof and edit content with your eyes closed (but maybe don’t try that…!). 

You possess a successful track record in content development and copywriting, campaign messaging, and have had experience with digital marketing in the past. Ideally you have a background in the ICT channel.

You should be Curious, in that you’re always learning and willing to take on a new challenge. You’re also; Confident – you know what you know, and you’re not afraid to admit what you don’t. And you’re Capable; you know how to get stuff done and you’ll ask for help when you need it. 

Your friends would describe you as a top-communicator, a people-person, and a detail-focused multitasker, capable of managing competing deadlines. 

And can talk to us about your:

• Expertise in delivering versatile communication solutions suitable for a variety of delivery methods

• Experienced in the end-to-end design and delivery of communication & PR strategies

• Experience working with agencies, graphic designers, and other creative support

• Exceptional attention to detail

Accountabilities

Media Relations, PR and Comms:

• Manage local PR agency relationship/s and drive agreed key outcomes across number of media releases, share of voice, byline articles and more.

• Lead the ‘news bureau’ by thinking of creative and interesting ways to bring the Logicalis story to life with a steady drumbeat of “always-on storytelling.”

• Orchestrate Logicalis Australia’s positioning across industry and focused news media through planned, opportunistic, and reactive involvement in stories in partnership with our PR agency.

• Review and proof materials including press releases, briefing documents, bylines and media statements.

• Manage regional research/surveys with relevant stakeholders to drive thought leadership and media coverage.

• Build and maintain strong, positive relationships with influential journalists, with a focus on tier 1 media

• Build public profile of key management personnel, through opportunistic quoting, panel presence and potential speaking engagements to strategic audiences.

• Organise/facilitate media training of key spokespeople as required.

• Own and orchestrate our awards program.

• Support Group and other regions (as required) with PR needs.

• Consult on and support internal comms as required.

• Track and report SOV and other metrics as required to gauge effectiveness of the MR/PR function.

Content and Digital:

• Use storytelling and writing skills to translate Logicalis Australia’s corporate narrative into content assets used for; sales enablement, communications (internal & external), social media, traditional media placements (paid, earned, owned) and campaigns.

• Own the content strategy and drive content development for our SEO program, working with our agency/copywriters and ensuring alignment to our SEO targets.

• Creation of lifecycle email customer marketing programs and journey mapping/working with key business stakeholders to improve customer experience.

• Own our website content and work with our internal web designer to keep the website up-todate and aligned to our strategic business outcomes.

• Assist with the development and management of a thought leadership program including blogs, awards, whitepapers, and articles.

• Assist with the development and management of a customer story program, ensuring a steady beat of local customer success stories.

• Assist with the development and management of partner specific content such as partnership status collateral and reports.

• Develop the public profiles of our Senior Leadership Team

• Tertiary or degree qualification in marketing, public relations, business or communications

• Minimum 5 years’ experience as a marketing communications professional within a B2B environment

• Familiarity with digital marketing including SEO, social (focus on LinkedIn) and email

• Familiar with the Microsoft productivity suite including Teams, Office, Excel and PowerPoint

• Outstanding verbal and written communication skills

Preferred:

• Experience with channel/partner marketing and working with vendors, specifically within the ICT sector

• Experience working within HubSpot or equivalent marketing automation systems

In addition to salary, this role will also earn commission on the margin made from product sales.

As a valued member of ‘Logicalis Australia’ you will enjoy several benefits, such as;

• Supportive team environment: Confidential pulse checks tell us we are known for being "Unselfish with knowledge", "Flexible and Diverse" and "Give a shout-out and there will always be help"
• Pick your own adventure: Our people have moved from Help-desk to Cloud-Engineering. Admin to Project/Program Management. Project Management to Product Development. If something interests you, we’ll fund you to learn it, so you can become it!
• Breadth of experience and purpose: People here can have an idea, make a plan, and see it through. Our people enjoy genuinely impacting change and controlling their professional success.
• Flexible, modern, working arrangements: Flexible model that allows for productive remote working and in person collaboration. #LI-Hybrid

*Do I need to meet all the requirements to apply?*

No. Studies by several different sources have shown that, on average, men will apply for a job if they meet 60% of the requirements. In contrast, women, non-binary, and neurodivergent people aim for closer to 90%! Please don’t let us miss out on everything you have to offer just because there is some upskilling to do. We can teach the specifics of the job. What we can’t teach is Character – ie Confidence, Capability, Curiosity

About us

We are Logicalis, Architects of Change™. We assist organizations in succeeding in a digital-first world by harnessing our collective technology expertise. Our lifecycle services, including cloud, connectivity, collaboration, and security, optimize operations, reduce risk, and empower employees. As a global tech service provider, we also deliver managed services to provide real-time visibility and insights across clients' digital ecosystems. With 7000+ employees in 27 countries, we help 10,000+ clients globally create sustainable outcomes through technology.

For people living with disabilities, chronic illnesses, or neurodiversity; adjustments and support will be made available to create a more comfortably aligned application process. If you need any specific accommodations (tools, time, etc.), and feel comfortable disclosing this, please let us know and we’ll be glad to facilitate.

About Us:

JourneyOne is part of a family of consulting businesses that work across Australia and beyond, with bases in Perth and Melbourne. This family is called “Rmkble”, as a nod to our shared mission of making every journey remarkable.

Rmkble businesses are forward-thinking consulting organisations committed to making a difference as we help clients solve unique business and technology problems. Today, the family consists of JourneyOne, DataDivers.io, Jibility, Red Marble AI and ProcessPath.

We leverage our combined strengths and services to provide a full breadth of services that enables our clients to achieve their digital transformation goals. From strategy to execution to ongoing support, together we can provide a full suite of services that are delivered with the close relationship and nimbleness of a smaller organisation, backed by the strength of a larger group of businesses.

The Rmkble family of businesses share similar ownership but most importantly we share the same values and unwavering focus on delivering remarkable client and people outcomes.

Together we have strength. With a large team of specialised consultants and a wide range of products and services between our organisations, we have the right solution for all our clients’ digital transformation needs.

Join a dynamic and rapidly growing technology consulting family now expanding in the vibrant city of Melbourne. Committed to delivering remarkable outcomes for both clients and team members, we are seeking a talented individual to take on the key role of Basecamp Leader – Business Development and Delivery Management.

Responsibilities:

As a Basecamp Leader, you will play a crucial role in delivering exceptional results for our clients and ensuring the operational success of our business unit. Key responsibilities include:

Business Development:

• Develop and execute strategic sales plans to achieve sustainable business growth.
• Build and maintain strong client relationships, identifying opportunities to continue to add value and make their journey remarkable.
• Create compelling proposals and presentations.

Delivery Management:

• Operationally manage multiple client journeys, ensuring successful project delivery.
• Provide leadership and guidance to project teams, fostering a culture of excellence and innovation.
• Monitor project timelines, budgets, and quality standards to ensure client satisfaction.

Strategic Leadership:

• Drive sustainability by overseeing the long-term success and viability of your Basecamp (business unit).
• Lead cross-functional teams, promoting collaboration and effective communication.
• Identify and implement process improvements to enhance operational efficiency.

Adaptability and Innovation:

• Pivot when required to address evolving client needs and market trends.
• Foster a culture of continuous improvement, encouraging creative solutions to challenges.
• Stay informed about industry developments and emerging technologies.

Selection Criteria:

• Successful client outcomes and looking after people are your key motivators.
• Proven experience in business development and delivery or program management within the technology consulting industry.
• Background in program/project management and tech leadership with an agile, value-driven mindset.
• Strong leadership skills with the ability to inspire and motivate teams.
• Exceptional communication and interpersonal skills.
• Demonstrated success in delivering strategic outcomes.
• Strategic thinker with the ability to drive sustainable business outcomes.
• Adaptable and responsive to changing business needs.
• Bachelor's degree in a relevant field; advanced degree is a plus.

Characteristics typical of Rmkble Leader includes:

• Alignment with Rmkble principles and our commitment to creating remarkable people and client journeys.
• A true team builder and people leader.
• Personally driven by bringing change and unlocking value for customers.
• Passion for learning and supporting the growth and development of others.
• Pragmatism in balancing innovation with quality and timely delivery.
• Knowledge of relevant industry frameworks, best practices and technologies.

How We Will Measure Your Success:

• Delivery of remarkable client journeys.
• Delivery of remarkable people journeys.
• Successful journey execution.
• Sustainable growth.
• Building a connected team.

What We Offer:

• Competitive salary.
• Significant opportunity for career growth and development within our family of businesses.
• Collaborative and dynamic work environment.
• Exposure to cutting-edge technologies and industry trends.

If you are a dynamic and results-driven professional looking to make a significant impact in a fast-paced environment, we invite you to join our team.

Please note that applicants must have full working rights in Australia and be based Melbourne, Victoria.

About Us:

Join us in shaping the future of Talent Acquisition at Melba. We are a purpose led organization with a vision and purpose to live in a society that values the individual rights of all people and to open up a world of opportunities for people to live a fabulous life. We provide high-quality support services to people with a disability and recognize that investing in attracting the best talent to Melba is integral to us achieving this vision.

Flexibility is one of our core values. We celebrate diversity not just in our workforce but in how you choose to shape your work day. We understand that life comes with commitments and can offer flexible work arrangements that suit your specific needs. Whether you prefer the traditional nine-to-five, need to schedule your day around school hours or thrive on a compressed work week we have options to support you.

Role Overview:

As the visionary leader of Talent Acquisition, you're not just filling jobs; you're shaping the future of Melba by building our organizational capability.  You will play a pivotal role in developing and implementing innovative talent acquisition strategies and leading a proactive and forward-thinking team to deliver effective recruitment outcomes.

You’ll have the opportunity to:

• Develop and implement talent acquisition strategies and collaborate with Melba’s Leadership team to understand workforce needs and proactively plan for future talent requirements.  
• Lead, coach and mentor a team of Talent Acquisition specialists, ensuring consistent, efficient and effective recruitment support is provided, including project related activities.
• Leverage technology to innovate the end-to-end attraction and recruitment process.  
• Recommend innovative remuneration and reward strategies to attract and retain candidates in challenging markets. 
• Provide regular insights, data, recruitment trends and other reporting to key stakeholders and develop and deliver on targets relating to the recruitment experience.
• Working with the Chief Employee Experience Officer, develop, review and refresh the Melba employee value proposition to enable the attraction of top talent to Melba.
• Drive diversity and inclusion initiatives across the recruitment process ensuring a diverse candidate pool and accessibility is maintained for all candidates.
• Ensure an effective recruitment process is in place and reviewed regularly for effectiveness.

About You:

• A passion for diversity and aligned to a vision for creating an inclusive workplace.
• Demonstrated success in leveraging technology and innovative talent acquisition approaches.
• Strong leadership, coaching, collaboration and stakeholder management skills.
• Excellent data analytics and reporting capabilities.
• Energetic, committed and dedicated to an approach which emphasizes respect, approachability and transparency.

Why Join Us:

• Opportunity to drive strategic Talent Acquisition initiatives in a dynamic environment
• Join a collaborative culture that values innovation, creativity, fun, passion and flexibility (check out our values on our website).
• Competitive compensation package including NFP Salary Packaging benefits.
• Embrace flexibility in your work life, shaping your work day to fit your life.

Please apply by submitting your resume. We will assess and shortlist applications as they are received.

At Melba, we value Diversity and Inclusion and encourage those with a disability, individuals within the LGBTQIA+ community, individuals from mature-aged populations, and members of Culturally and Linguistically Diverse Communities to consider joining our community.