The Low Down
Honey is Australia’s first smart home insurance for the modern-day homeowner, renter or landlord, on a mission to eliminate the majority of avoidable accidents that happen in the home. We do this through a re-imagined approach to home insurance that lets customers easily sign-up with the right level of cover by using satellite and third party data, and then provide customers with smart home technology to help protect their homes.
We took Australia by storm when it launched in June 2021 with the largest Seed funding round in Australian history of $15.5 million led by RACQ, AGL, Mirvac, Metricon and many other industry leading Australian companies. And we are growing fast.
We are looking for a Partnerships Associate to work alongside the VP of Partnerships and the Partnerships team. You’ll be responsible for supporting the Partnerships team with various growth and optimisation activities for key strategic partnerships (think the biggest names in financial services, energy, builders) to enable the continued success of Honey.
Key Aspects of the Role
- Supporting with the optimisation of existing strategic partnerships and their respective customer experiences
- Reviewing sales data and assisting with the creation of strategies to improve the go-to-market approach in partner distribution channels.
- Engaging multiple stakeholders (internal and external) to manage their tactical and transactional requirements and any partner platform improvements, focussing on the client experience.
- Work closely with the Partnerships team to organise and attend strategic partner events, sponsorships, awards etc.
- Provide regular updates and report on actual performance to plan and activity to improve conversion in partner channels (i.e. - optimisation).
Our Ideal Candidate
Relationship management and customer service skills are a priority. This means the ideal applicant will possess the following qualities:
- Has a friendly and personable demeanour, making interactions enjoyable and effortless.
- Shows empathy and understands the value of prioritising customer needs.
- Consistently maintains a professional attitude.
- Displays exceptional communication skills, both written and verbal, and possesses a natural inclination to connect with people instead of relying solely on emails.
- Demonstrates a proactive approach by taking initiative. and is proactive with stakeholder management and partner engagement.
What we're offering:
- A market leading salary. We want to achieve success together!
- Hybrid Working (and we mean it)! Some of our team work from home for a majority of the week, others enjoy the face-to-face interaction and come in more frequently. We are genuinely flexible and encourage our team to work in a way that suits them.
- Training & Development from structured onboarding to bring you up to speed on everything Honey, to development opportunities based on your career goals, we provide you with a platform to launch your career.
- Performance Based Incentives. Our incentives are based on delivering exceptional customer outcomes, 5 Star customer ratings here we come!
