Our Purpose
Here at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for the communities we live in whilst embodying a culture of trust and respect for employees and customers alike.
Our Team
Working as a bridge between Automation technologies and customer support teams, Automation Engineers work to take customer requirements and business information to design or re-design, develop, test and implement complex Automation solutions. The CX Platform Automation team are committed to Agile delivery with a focus on Automation toolsets and DevOps approach. This role is a great opportunity for a Service Desk Analyst looking for a new challenge or a Wintel engineer looking to expand their knowledge and skillset to join the team.
About the Role
As an Automation Engineer, you will be providing technical support and expertise, testing new solutions, responding to feedback, and actively participating in future technology road mapping as well as maintain & support current solutions.
What You’ll Do
- Provide Technical support and consultancy, as required
- Resolve customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives
- Assist in the design and development of new products and tools necessary to make customer accounts comfortable and successful at selling products
- Participate in the development of SRE Function and capability
- Maintain & Improve existing implementations
- Provide technical/product knowledge for sales people, business, and support teams on customer accounts
- Foster a positive, inclusive and safe working environment with a ‘Can do’ attitude
What You Will Bring
We’re looking for an enthusiastic fast learner to join the team and hit the road running. Ideally, you'll have strong Microsoft Active Directory knowledge and basic scripting fundamentals, and Activate knowledge would be a bonus, but we can teach the rest! What will we give you? A placement within our Automation Team, with exposure to several different automation and enablement toolsets. This is a great way to get some valuable experience and put you in a great position to take the next step in your career.
This role can be based out of any Datacom office in Australia. Australian Citizenship is essential for Federal Government security clearance requirements. Preferably, you'll be a holder of either a current or lapsed Baseline clearance or higher.
Culture and Benefits
Datacom is ones of Australia and New Zealand’s largest suppliers of Information Technology professional services. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
At Datacom you'll be recognised and valued for your contributions. We're growing year on year and can provide stability, career opportunity and a collegial, agile, flat-structured environment that empowers people and promotes autonomy. We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. We operate at the leading edge of technology to help ANZ’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
If you would like to know more and this sounds like you. Please apply online today!
