About frank green

frank green isn’t a person, it’s a philosophy. We are frank about living green.

Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

Join our team as an IT Operations Engineer, where you will play a pivotal role in delivering exceptional IT service management and support. As a key member, you'll contribute to maintaining our IT infrastructure, ensuring a seamless onboarding experience, and actively enhancing the security of our systems. This position requires a dynamic individual with proven experience in providing level 1 and 2 support, adeptness in managing cloud-based applications, and a strong commitment to customer service.

Your Day to Day

• Deliver comprehensive IT service management, support, and maintenance in a dynamic technology environment.

• Collaborate with the Digital team, vendors, and stakeholders to troubleshoot technical issues.
• Provide level 1 and 2 IT support for Mac and Windows devices.
• Maintain Google Workspace and Microsoft 365 environments.
• Manage incidents, requests, and problems in alignment with ITIL standards.
• Facilitate onboarding and offboarding processes, including equipment procurement and configuration.
• Contribute to software procurement, vendor management, and contractual reviews.
• Implement zero-touch end user device deployment and optimise network support.
• Identify and implement improvements to IT infrastructure.
• Actively monitor and ensure performance meets contractual service levels for IT vendors.
• Manage asset lifecycle and contribute to disaster recovery and business continuity planning.
• Deploy security-related tools, manage information security policies, and promote cybersecurity awareness.
• Assist with data archiving, DLP, data retention initiatives, and optimise mail security.
• Perform hardware and software patch and firmware management.

Your Skills

• 5+ years in a similar Technical Operations/Level 1 & 2 Support role in a medium-sized multi-site organisation.

• Exposure to wholesale distribution, eCommerce, and manufacturing environments preferred.

• Strong experience with a variety of cloud (SaaS) based business applications.

• ITIL certification is a plus.

• Strong problem-solving and troubleshooting abilities.

• Familiarity with cybersecurity risks, frameworks, best practices, and tools.
• Vendor management skills.

The Perks

• A culture of smart, engaged, values driven people, where everybody’s voice matters.
• Staff discount on frank green products.
• Celebration birthday day off as paid leave.
• Plenty of autonomy and opportunity to grow.
• Fun and inclusive staff events and celebrations.
• Dog friendly offices.

Our Culture:

At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome and our culture incorporates everyone's perspectives and experience.

We're creative, pragmatic and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.

To Apply

We are always excited to hear from passionate, talented people. If this position sounds like your next job hit APPLY NOW!

CSA Mine is looking for a Senior Geotechnical Engineer to join the team. You will work in a team that is focused on safety, while driving to meet the plan. You will work in one of the world’s most iconic mining districts, which has the second highest grade copper mine in the country. 

In this role you will be responsible for:

• Provide geotechnical input into mine design, production sequencing, stope design & capital infrastructure excavations
• Maintain optimum development ground control standards including the implementation of sequencing guidelines to permit reliable production access & minimise rehabilitation requirements
• Review ground control performance with regard to design, operational practices and design assumptions  
• Maintain & optimise hazard management systems pertaining to excavation stability including hazard management plans, minimum ground control design and installation standards
• Identify potential vulnerabilities to future mining plans and implement planning and control measures to quantify and minimise risk to personnel & production
• Identify data acquisition requirements and implement collection, recording or monitoring systems as required
• Maintain effective communication with technical and operational staff to improve site-wide awareness and understanding of geotechnical risks
• Manage and administer ground control contractors
• Ensure all work plans and cable plans are complete in a timely manner to allow planning and operations to complete all required work so as not to affect the operation of the mine.

CSA Mine is looking for a Backfill Engineer to join the team. You will work in a team that is focused on safety, while driving to meet the plan. You will work in one of the world’s most iconic mining districts, which has the second highest grade copper mine in the country. 

In this role you will be responsible for:

• Responsible for the maintenance of the backfill technical manual in line with site and industry evolution
• Undertake monthly critical control verification of inrush risks associated with backfill systems
• Update and maintain the UG reticulation network diagrams as the network evolves
• Manage the paste pipe pressure profile and planned future extensions
• Organise and track reticulation network wear rates and replacement when required
• Management of site-specific reticulation consumables both critical spares and network extension

CSA Mine is looking for a Mining Engineer to join the team. You will work in a team that is focused on safety, while driving to meet the plan. You will work in one of the world’s most iconic mining districts, which has the second highest grade copper mine in the country. 

In this role you will be responsible for:

• Primarily working on operational improvements within the technical and operational departments
• Preparation of weekly and monthly development and production schedules
• Effectively communicating the weekly plan to the mine foreman
• Producing stope notes and drill and blast designs
• Ensure work carried out meets current legislative requirements
• Undertake stope reconciliations to establish an optimal design process
• Conduct risk assessments as required

Your New Role

You'll form part of a highly skilled team of Database Administrators providing support and maintenance for a large enterprise environment spanning multiple locations within Australia and overseas.

The successful candidate will use their skills to enhance the design, implementation, testing and maintenance of Postgresql Databases

Responsibilities will include but not limited to the following:

• Install, create, configure, and monitor databases to ensure optimal performance
• Evaluate, recommend, manage and execute upgrades and enhancements as required
• Provide support to application teams for incidents relating to Postgresql Databases
• Implement monitoring and health reports that reduce and eliminate issues effecting end users
• Be process driven and take ownership of issues through to resolution
• Contribute to the creation and maintenance of technical system documentation
• Work within an ITIL framework for all work related activities (Change, Incident, & Problem management)
• Ensure adherence to processes, procedures and security requirements
• Participate in the team on call roster and be part of a team roster covering 7am – 7pm weekdays

About OES

Online Education Services (OES) is a leader in online education, helping universities elevate student experiences in a digital era. With a proven collaboration process with universities, we have cultivated several transformative and long-lasting partnerships.

Our dynamic global team shares a vision to transform the student experience through innovation and collaboration. OES people are leaders in their respective fields, ensuring best practice strategic thinking is delivered in every element of our partnerships.

When you work at OES, you’re empowered to impact.

The Opportunity

The Lifecycle Communications Coordinator will be responsible for the day to day running of marketing campaigns across the student communications journey (i.e. prospective and current students), along with the analytics relating to these campaigns. They will be required to create direct response campaigns that deliver against key business objectives, while managing stakeholders by capturing communication requirements and implementing feedback on journey flows and content. Ultimately they will be responsible for ensuring continuous improvement of the student communications journey on behalf of our University partners.

About You

• Formal qualifications in a relevant discipline (Marketing/Communications) is preferable
• Experience using email marketing software and analytics
• Marketing Cloud experience & experience with using CRM data is highly desirable
• Direct Response communications experience
• Strong attention to detail and ability to work under tight deadlines
• Strong interpersonal skills, ability to work with cross-functional teams
• The ability to handle multiple tasks and take accountability for those task

What’s in it for you?

Along with joining a passionate, energetic and highly skilled team, this role will allow you to gain exposure to many growth and development opportunities. OES offers a hybrid, flexible approach to work, where we work 2-3 days from our state-of-the-art Cremorne office, and the rest from home (or wherever you choose!). Breakfast, snacks, table tennis, Nintendo Switch are all available in the office, as well as an in-house massage therapist and weekly staff drinks. Ultimately, you will be joining a values-driven, collaborative business where your creativity and innovation will be nurtured and celebrated.

If this role is of interest, please apply now with your updated CV.

About OES

Online Education Services (OES) is a leader in online education, helping universities elevate student experiences in a digital era. With a proven collaboration process with universities, we have cultivated several transformative and long-lasting partnerships.

Our dynamic global team shares a vision to transform the student experience through innovation and collaboration. OES people are leaders in their respective fields, ensuring best practice strategic thinking is delivered in every element of our partnerships.

When you work at OES, you’re empowered to impact.

The Opportunity

Our vision is moving closer to more personalised student engagement, interactions and relationships that support our lead conversion and student retention goals. The Lifecycle Communications Manager will lead the way in how we can grow the business through market-leading communications driven by data insights.

This role will be working in collaboration with marketing, student operations and student insight teams to deliver student communications that drive engagement at the key moments that matter in the student journey, by leveraging insights to drive the right student outcomes and desired commercial returns.

Please note that this is a 9 month Parental Leave contract.

About You

• Customer communications experience, with 2+ years team management experience
• Experience in CRM communication campaign management and copywriting
• Experience with email marketing platforms and campaign creation, ideally Salesforce Marketing Cloud
• Content and communications strategy knowledge and implementation skills
• Strong attention to detail and ability to work under tight deadlines
• Strong interpersonal skills, ability to work with cross-functional teams
• Strong project management experience
• Product or platform ownership experience would be very highly regarded
• Communication agency experience would be highly regarded

What’s in it for you?

Along with joining a passionate, energetic and highly skilled team, this role will allow you to gain exposure to many growth and development opportunities. OES offers a hybrid, flexible approach to work, where we work 2-3 days from our state-of-the-art Cremorne office, and the rest from home (or wherever you choose!). Breakfast, snacks, table tennis, Nintendo Switch are all available in the office, as well as an in-house massage therapist and weekly staff drinks. Ultimately, you will be joining a values-driven, collaborative business where your creativity and innovation will be nurtured and celebrated.

If this role is of interest, please apply now with your updated CV.

About us:

Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities.

Headquartered in Canberra with multiple facilities in the ACT, NSW and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.

At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world’s best data centre team.

Our people are responsive, innovative and trusted in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.

About the role:

We are looking for a Mechanical Engineer to join our us and support a broad team of qualified technical consultants responsible for design and documentation. This role covers Mechanical building service systems and provides support in areas of commissioning and operations. Supporting in procedural and process management as well as analytical coordination with peering groups covering Property Management, Project Management and HSE.

Key responsibilities include:

• Collaborate across Engineering, Construction, Facilities, and ICT groups to ensure delivery and operations of optimised data center solutions, services and functionality, therefore facilitating growth and scalability of our core business.
• Perform mechanical engineering design which may include engineering drawings, calculations, reports, design criteria, to support engineering projects.
• Perform calculations to analyze and design mechanical system components.
• Assist in the evaluation and selection of mechanical systems and materials.
• Contribute to the development of mechanical systems, through sketches, electronic models, diagrams, and other visual formats.
• Assist in the preparation of engineering project documents and client presentations pertaining to specific project deliverables.
• Deliver tender and For Construction design documentation with assistance from consultants.
• Ensure all mechanical system architectures are designed in accordance with industry best practice method being applied for industrial controls systems adopted within critical infrastructure & utility environments.
• Assist in the new projects and upgrade activities, through lifecycle management, ensuring continual resilience and accuracy of data center system control platforms.
• Work in collaboration with internal business verticals including Operational Site Management teams and Technology teams to ensure all generational improvement, enhancement and training deliver optimised and functional outcomes.
• Work diversely as a key part of a small but highly professional broader CDC team to positively build upon the
• culture and capabilities of our collective.
• Embrace and model CDC’s DNA and Leadership Fundamentals.
• Other duties as directed from time to time.

About you:

• Tertiary qualification in engineering or related discipline, preferably with data center or industrial buildings experience. 4 - 6 years' experience in engineering consultancy
• Knowledge of building services design installation and operation.
• Ability to document engineering principles via drawing and specifications.
• Display key personal qualities including the ability to work remotely, be a team player and exhibit excellent communication skills at all levels.
• Display a strong commitment to customer service with a focus on deliverables.
• Proficiency in MS Office (Excel, in particular).
• Proficiency in Bluebeam, Navisworks, REVIT or similar CAD programs
• Excellent written and oral communication skills.
• Excellent time management skills and ability to multi-task and priorities work.
• Attention to detail and problem-solving skills.

Essential:

• Australian citizenship and ability to obtain, an NV1 Security Clearance

How to Apply:

If you are looking to own your career and take on a new challenge in a fast-growing Australian Technology company and be part of our amazing team, please submit your resume and cover letter by clicking Apply.

This role is based in Melbourne, Australia.

As a Azure Engineer, you will be a part of a public cloud engineering team dedicated to improving and supporting our managed services customer environments. The team provides expert support and works towards ensuring our customers experience improved reliability and security over time.

In this role, you will be working with our service desk and experienced cloud engineers in your team to resolve customer requests, respond to alerts, implement changes and proactively monitor customer cloud environments.

We are looking for someone with IT service-desk and customer experience who wants to kick start their career as a cloud engineer. This is a great opportunity to take the next step as you will be working with a group of experienced and collaborative cloud engineers supporting modern technology solutions in a positive environment focused on giving you opportunities to learn and grow.

Typical day-to-day tasks include:

• Complete service requests to configure customer environments or provide information
• Investigate incidents and outages across the public cloud platform
• Respond to escalations and ensure that they are resolved in a timely manner
• Monitor customer environments for trends and problems
• Develop proactive solutions that lead to a reduction in service ticket volumes while maintaining operational health and following appropriate change processes
• Maintain compliance targets for all customer environments
• Document solutions and knowledge in the Logicalis knowledge management system

In this role, you will be working with our service desk and experienced cloud engineers in your team to resolve customer requests, respond to alerts, implement changes and proactively monitor customer cloud environments.

The ideal candidate will have the following experience:

• Ability to work in a complex environment with customers and colleagues located across multiple sites
• Familiarity with ITIL framework and ITSM tools such as Service Now

 Exposure and understanding of the following would be looked at favourably:

Understanding of Azure components including:

• Tenant
• Subscription
• Resource Groups and resources
• VM
• Storage
• Tags
• Azure role-based access and Azure AD

Good to have skills but not mandatory:

• AZ-900 and/or other Azure certifications
• Microsoft Defender for cloud
• Automated patching of Windows VM servers
• Apps and website Certificate renewals

As a valued member of ‘Logicalis Australia’ you will enjoy several benefits, such as;

• Supportive team environment: Confidential pulse checks tell us we are known for being "Unselfish with knowledge", "Flexible and Diverse" and "Give a shout-out and there will always be help"
• Pick your own adventure: Our people have moved from Help-desk to Cloud-Engineering. Admin to Project/Program Management. Project Management to Product Development. If something interests you, we’ll fund you to learn it, so you can become it!
• Breadth of experience and purpose: People here can have an idea, make a plan, and see it through. Our people enjoy genuinely impacting change and controlling their professional success.
• Flexible, modern, working arrangements: Flexible model that allows for productive remote working and in person collaboration. #LI-Hybrid

*Do I need to meet all the requirements to apply?*

No. Studies by several different sources have shown that, on average, men will apply for a job if they meet 60% of the requirements. In contrast, women, non-binary, and neurodivergent people aim for closer to 90%! Please don’t let us miss out on everything you have to offer just because there is some upskilling to do. We can teach the specifics of the job. What we can’t teach is Character – ie Confidence, Capability, Curiosity

About us

We are Logicalis, Architects of Change™. We assist organizations in succeeding in a digital-first world by harnessing our collective technology expertise. Our lifecycle services, including cloud, connectivity, collaboration, and security, optimize operations, reduce risk, and empower employees. As a global tech service provider, we also deliver managed services to provide real-time visibility and insights across clients' digital ecosystems. With 7000+ employees in 27 countries, we help 10,000+ clients globally create sustainable outcomes through technology.

For people living with disabilities, chronic illnesses, or neurodiversity; adjustments and support will be made available to create a more comfortably aligned application process. If you need any specific accommodations (tools, time, etc.), and feel comfortable disclosing this, please let us know and we’ll be glad to facilitate.

In your role as Engineer you'll play a key role in building an exciting greenfield project to deliver our audacious digital audio strategy while also helping maintain and evolve our existing set of applications. 

Working in a small autonomous Agile squad, you’ll be crafting world-class high performance mobile and web applications & interfaces while actively working to build your skills in React Native.

This role suits someone who is interested in working across both web and mobile, with a primary focus on mobile development using React Native. You should be willing to deep dive into other areas including Swift and Kotlin (within the context of a React Native app).

Please note: This role will be advertised during our Christmas shut down period.  Applications will be reviewed upon our return from 8th January 2024. Thank you in advance for your understanding while our Talent Acquisition team take a break. We look forward to connecting with you in the New Year and wish you a safe and happy holiday.

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We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We value diversity and strive to create the best products and solutions for all people, including those from different backgrounds and walks of life. If you’re interested in a career in fintech and want to learn, grow, and make an impact, we want to hear from you! Are you ready to be part of FIS?

About the Role:

As a Software Engineer in our P1C Application Development team, you will work on software development and day-to-day tasks related to card processing technology. This includes developing software applications, writing technical specifications, collaborating with business analysts and other teams, and providing support to clients globally. This role allows for working from home, with preferred locations in Melbourne or Sydney, but can be elsewhere in Australia.

What You Will Be Doing:

• Designing, coding, and testing application changes
• Providing support during UAT and assisting with software upgrades
• Collaborating with product owners, business analysts, and quality assurance teams to discuss functional and technical solutions

What You Will Need:

• Strong previous experience with COBOL, JCL, DB2, VSAM, and card processing technology (such as P1C or Base 2000)
• Knowledge of financial industry practices, regulations, and operations
• Proficiency in solutions design and requirements definition
• A bachelor’s degree in computer engineering, computer science, or a related discipline, or equivalent experience

What We Offer You:

A career at FIS is more than just a job – it’s an opportunity to shape the future of fintech. At FIS, we offer:

• A flexible work environment with a collaborative team
• An opportunity to work for a global fintech company and gain experience on innovative payment projects
• A competitive benefits package, including subsidized medical and personal insurance, and an employee share scheme

#LI-TC2

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information we process to provide services to our clients. For specific information on how FIS protects personal information online, please see our Online Privacy Notice.

Sourcing Model

Recruitment at FIS primarily operates on a direct sourcing model; a relatively small portion of our hiring is done through recruitment agencies. FIS does not accept resumes from recruitment agencies that are not on our preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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