Total 49 job vacancies by MedHealth

As a Contractor Interpreter, you will be integrated into our close-knit team of Kairros Consultants who work with and support people who have sustained a psychological or physical injury in the workplace. Your interpreting services will be focused on medical/healthcare dialogues. We specialise in working with culturally and linguistically diverse clients and as such, we are looking for NAATI Certified Interpreters for Hindi language. 

Depending on location, we have both tele-interpreting and face to face interpreting available. 

Key responsibilities will include:

• proactively managing assigned customers;
• ensuring a superior level of customer service to facilitate client access to Medilaw Independent Medical Exams and other Medilaw services according to the client's needs; 
• promptly answering the phone to all clients and managing appointments and appointment related inquiries in line with Medilaw procedures;
• delivering superior customer service & client liaison to our key stakeholders;
• actively promoting new products/services to assigned existing clients.

As a Contractor Interpreter, you will be integrated into our close-knit team of Kairros Consultants who work with and support people who have sustained a psychological or physical injury in the workplace. Your interpreting services will be focused on medical/healthcare dialogues. We specialise in working with culturally and linguistically diverse clients and as such, we are looking for NAATI Certified Interpreters for Various languages.

Depending on location, we have both tele-interpreting and face to face interpreting available. 

Every day is different but each day you will have the opportunity to assist people to return to wellness, work and ultimately experience an improved quality of life. 

You will:

• Engage in formal and experiential training to develop the skills you need to feel competent and confident in your role;
• Assess client needs, develop strategies and interventions for a safe return to pre-injury activities;
• Play an important role in a multidisciplinary approach to recovery and return to work, always with your client’s best interests at heart
• Perform assessments such as initial assessments, functional capacity assessments, early intervention, home, worksite and ergonomic assessments, as well as vocational assessments;
• Build rapport with key stakeholders throughout the process including the ill or injured individual, their treating health practitioners, employers and insurers.

New team members are matched up with a buddy and enjoy comprehensive induction and employee assistance programs combined by ongoing workplace mentoring.

We want to see you succeed!

Due to the continued growth of our team, we are seeking a National Team Leader to join our Access Psych leadership team.

As the National Team Leader, you will provide leadership and management to Access Psych staff, ensuring that business objectives are met, as well as:

• Drive and coordinate the recruitment of mental health professionals for Access Psych;
• Onboard, support and mentor Access Psych clinicians;
• Proactively work with clinicians to promote the engagement and retention of team members;
• Lead the Access Psych clinician team to create a positive culture of performance excellence in all aspects of service delivery;
• Assist staff to develop positive stakeholder relationships;
• Complete clinical treatment services in the Access Psych clinic. This may include treatment, training, assessments, critical incident debriefing and/or onsite services;
• Lead and support clinicians to manage their workload and work capacity;
• Develop and maintain team resources for the Access Psych clinical team and broader Access Psych Team as required;
• Support team engagement and collaboration.

This is a hybrid role with a mix of leadership and treatment work.

The role will involve three days of leadership duties and one to two days of treatment work in the Access Psych clinic which may include intervention work, training and/or assessment work.

The Benefits

• When you join Access Psych, you join one of Australia’s most reputable mental health service providers. We have a “promote from within” culture and secondment opportunities to keep life interesting and challenging. You will be joining a small but supportive leadership team where we value your opinion and perspective – collaboration is key.
• You have the opportunity to join a growing business, where you can build, lead and shape your team whilst also working alongside other health professionals and continuing to develop your own clinical skills.
• Leadership positions and career progression are also available at Access Psych and within our parent company, MedHealth. You will also enjoy the benefits of being a part of the MedHealth, including paid parental leave, Fitness Passport and purchase leave to name a few.

The Position:

We have an exciting opportunity to join our Job Coach team in North Sydney and Surrounding Suburbs.  If you’re looking for work with purpose, that has the ability to change peoples’ lives for the better, we want to hear from you. The right person has great opportunity for career progression within the team.

The Job Coach’s role is to guide our clients towards job- readiness and enabling opportunities for employment once they are ready for work. As one of our Job Coaches, you will be at the forefront of our services, working one-on-one with clients to provide support for a sustainable career. 

On a typical day as a Job Coach you might be:  

• Encouraging and motivating participants through appropriate activities to find their own employment; 
• Building relationships with local employers to source job opportunities for our clients; 
• Reverse marketing clients to employers; 
• Placing participants into sustainable employment leading to outcomes;  
• Ensuring all activity is appropriately recorded, documented and adheres to compliance and/or contractual requirements; and 
• Ensuring our clients, employers and those we work with, receive exceptional service at every stage of the process. 

You will be working with a vibrant, collaborative and goals focused team of employment services professionals from diverse backgrounds, who are all seeking to have an impact in the diversity and inclusion space. 

AAA's Psychology team is rapidly growing, we are seeking a dedicated Board Approved Psychologist to support our intern's within in NDIS space.

Full-Time or Part-time will be considered.  

Responsibilities will include:

• Individual supervision – meet once per week with your allocated interns to review their cases, discuss best clinical practice along with contuinued professional development as they progress towards registration.
• Sign off on any completed logbook hours or tasks.
• Group supervision – meet regularly with your allocated groups and facilitate a space for interns to reflect on their practices and work through client cases. Flexibility to run supplementary supervision sessions on any specific area of interests.

Flexibility to work remotely from home or in any of our offices across Australia.

Benefits to you:

• Flexibility – From Part time to Full time, you can select the hours and days that work best for you as an individual
• Excellent remuneration – Industry leading salary + annual car allowance + laptop + smartphone + Performance with Purpose Reward and Recognition Program + salary packaging options
• Work-life balance – Combine the convenience of working from home with the social interaction of working in the community and support of office and clinic hours. We have office's all across Australia.
• Career progression – Access to ongoing training tailored to your interests and long-term goals combined with professional development opportunities with Ability Action Australia and our parent company MedHealth
• Passionate and uplifting culture – You will be part of a purpose and values driven team focused on delivering outstanding service to NDIS participants.

The Quality Assurance Consultant is involved in the provision of high quality, factually accurate and timely medico-legal reports. We are seeking to employ on a Part Time basis, 3 to 4 Days per week.

Key responsibilities include, but are not limited to:

• Review of medico-legal reports in line with quality framework and relevant regulations and legislation
• Building sustainable relationships, connections and trust with customers and experts through open and interactive communication
• Work collaboratively with team members to ensure prioritisation of workflow
• Provide feedback and training for medical experts on medico-legal report writing
• Resolve emerging problems & handle customer complaints by providing appropriate solutions and alternatives within time limits, follow ups to ensure resolution, customer record interactions and escalation

As a Contractor Interpreter, you will be integrated into our close-knit team of Kairros Consultants who work with and support people who have sustained a psychological or physical injury in the workplace. Your interpreting services will be focused on medical/healthcare dialogues. We specialise in working with culturally and linguistically diverse clients and as such, we are looking for NAATI Accredited AUSLAN Interpreter.

Depending on location, we have both online-interpreting and face to face interpreting available. 

The Quality Assurance Consultant is involved in the provision of high quality, factually accurate and timely medico-legal reports.

Key responsibilities include, but are not limited to:

• Review of medico-legal reports in line with quality framework and relevant regulations and legislation
• Building sustainable relationships, connections and trust with customers and experts through open and interactive communication
• Work collaboratively with team members to ensure prioritisation of workflow
• Provide feedback and training for medical experts on medico-legal report writing
• Resolve emerging problems & handle customer complaints by providing appropriate solutions and alternatives within time limits, follow ups to ensure resolution, customer record interactions and escalation

The Position:

We have an exciting opportunity to join our Job Coach team in North Sydney and Surrounding Suburbs.  If you’re looking for work with purpose, that has the ability to change peoples’ lives for the better, we want to hear from you. The right person has great opportunity for career progression within the team.

The Job Coach’s role is to guide our clients towards job- readiness and enabling opportunities for employment once they are ready for work. As one of our Job Coaches, you will be at the forefront of our services, working one-on-one with clients to provide support for a sustainable career. 

On a typical day as a Job Coach you might be:  

• Encouraging and motivating participants through appropriate activities to find their own employment; 
• Building relationships with local employers to source job opportunities for our clients; 
• Reverse marketing clients to employers; 
• Placing participants into sustainable employment leading to outcomes;  
• Ensuring all activity is appropriately recorded, documented and adheres to compliance and/or contractual requirements; and 
• Ensuring our clients, employers and those we work with, receive exceptional service at every stage of the process. 

You will be working with a vibrant, collaborative and goals focused team of employment services professionals from diverse backgrounds, who are all seeking to have an impact in the diversity and inclusion space. 

Key responsibilities:

• Lead the development and implementation of the communications strategy for a major transformation project across the portfolio
• Develop and implement communication strategies that enhance internal and external stakeholder engagement
• Create and deliver compelling content across various channels and mediums including staff intranet, internal emails, newsletters, Town Halls, presentations, briefings, scripts, FAQs, training materials, SMS, social media, surveys and videos
• Build and maintain strong relationships with a wide variety of stakeholders to collaborate on and identify communications opportunities
• Stay informed of industry news and developments
• Regularly analyse data and report on the success of communications initiatives, identifying opportunities for continuous improvement

The Position:

We have an exciting Part time opportunity to join our In-Work Support Coach team in South Granville and surrounding suburbs.  If you’re looking for work with purpose that has that ability to change peoples’ lives for the better, we want to hear from you. The right person has great opportunity for career progression within the team.   

The In-Work Support Consultant’s role is to support our clients once they have a job, and work with employers, ensure long-term sustainable employment. 

On a typical day as an In-Work Support Coach you might be:  

• Ensuring all placed clients are supported and contacted, at least fortnightly; 
• Identify areas where alternative or additional training is required and facilitate this support where appropriate;  
• Tracking all placements and maintaining up-to-date records; 
• Providing on the job support to participants and employers to ensure Participants maintain sustainable and ongoing employment; 
• Liaising with employers, clients, and other team members to assist clients to maintain their employment;  
• Assisting with management of claims; 
• Escalating risks or concerns through appropriate channels; and 
• Ensuring our clients, employers and those we work with, receive exceptional service at every stage of the process.  

You will be working with a vibrant, collaborative and goals focused team of employment services professionals from diverse backgrounds, who are all seeking to have an impact in the diversity and inclusion space. 

We are seeking individuals with a professional background in Psychology or Rehabilitation Counselling interested in working in the Occupational Rehabilitation sector in Sydney Metro area.

In this diverse role, you will enjoy the flexibility and autonomy to manage your own day. You will have the support of a strong, close team of driven and energetic healthcare professionals with the backing and resources of a global corporate infrastructure. Providing occupational rehabilitation services to clients with a range of conditions, both physical and psychological and supporting them to achieve return to health and return to work outcomes.

Your duties will include:

• Case management (caseloads are manageable, and our consultants have the support of Rehabilitation Assistants to alleviate administrative tasks); 
• Applying your clinical knowledge to improve return to work outcomes;
• Working with employers and employees to develop and implement injury prevention and workplace education programs;
• Working collaboratively with injured workers, employers, medical and allied health professionals;
• Working across various schemes such as workers compensation, compulsory third party, life insurance, Comcare, Department of Veteran's Affairs, and employer-funded injury prevention programs;
• Assisting those with an injury or health condition to achieve return to health and return to work outcomes;
• Completing a variety of assessments using your clinical skills, including but not limited to initial, workplace and vocational assessments to review diagnosis, support treatment plans, address psychosocial barriers to employment and identify suitable employment opportunities for workers who have sustained workplace injuries or injuries sustained from motor vehicle accidents.

New grads welcome to apply - We offer Primary Internal Supervision!

We offer a hands-on approach to learning and developing your career. You’ll find the new graduates of yesterday are the leaders of today. Whether it’s a new location, new service, or role within the wider MedHealth group, the career opportunities for Rehabilitation Consultant are endless

We currently have an exciting Full Time opportunity for National Account Manager - Personal Injury. The purpose of this role is manage and grow new and existing Personal Injury customers to enable you to achieve budgeted revenue and referral numbers per customer. 

This role can be based from either Sydney or Melbourne, to best service our key customers.

You will coordinate account management processes and operations to ensure customer satisfaction, retention and high-quality service experience with the aim to pursue new business opportunities and manage customer relationships whilst adhering to our individual customer account service level expectations.

Account Management

• Make contact at a minimum of monthly to review current cases and to explore (as relevant) Business Development opportunities.
• Visit with customer at a minimum of quarterly to review cases in person and explore (as relevant) Business Development opportunities.
• Manage all customer feedback and ensure that IPAR’s customer feedback processes are implemented
• Record all discussions, meetings, emails relevant to customer relationship in Case Manager.
• Business Development duties and responsibilities across new and existing customers.
• Develop a specific page on the intranet, on which all resources relating to that customer will be loaded. Ensure that all relevant resources to service the customer are regularly updated as changes occur. 

Quality

• Perform all work in accordance with the HWCA National Consistency Framework and regulatory requirements.
• Demonstrate commitment to the Quality Management System (QMS) by performing all tasks in accordance with IPAR’s QMS and actively supporting all IPAR employees to do this.
• Regularly review risks (internal and external) including legislative changes, to support business planning and response
• Actively identify opportunities for continuous improvement, and encourage and foster this focus organisation-wide.

As a Mental Injury Specialist / Rehabilitation Consultant you will:

• Identify Return to Work (RTW) barriers and strategies to overcome these for psychological conditions, with some physical conditions
• Design, implement, and review programs that assist injured employees return to the workforce
• Provide job seeking and advocate for your clients towards successful employment outcomes
• Provide specialist mental injury case management and intervention on primary or secondary psychological claims.
• Ensure clients, employers and Agents receive specialised, best practice psychological intervention and RTW support for mental injury.

• Drive achievement of recovery and return to work goals via implementation of regular, intense, evidence-based, best practice intervention as per WorkFocus Australia Australia’s service delivery model.
• Undertake specific services and assessments relevant to mental injury and discipline/competency including Worksite, vocational, psych functional assessment, EAP, Critical Incident Debriefing, Facilitated Discussion & Mediation, MindHub Early Intervention, Care Coordination, Pre-Employment Screening, Psychological Treatment and intervention, Adjustment Counselling, Voc Counselling
• Achieve RTW outcomes across case load
• Maintain knowledge of best-practice in mental injury RTW management and intervention for return to work, acting as the go-to resource for the area.

We have an opportunity to join our Centralised Support Unit! Our Centralised Support Unit ensures compliance within all atWork Australia’s Employment Services Contracts is met through placements, employment and participation fund, wage subsidies and outcomes.

Reporting to the Operations Manager as a Manager - Centralised Support Unit, you will:

• Manage a remote team of consultants by establishing and communicating clear direction, set objectives and priorities, promote effective collaboration and innovative solutions.
• Drive a high performing and supportive culture to ensure all teams actively engage with Operational team members to maximise opportunities.
• Recruitment selection, oversee Induction training, and professional development of the team.
• Develop the capacity of the consultants to perform and contribute across all employment service contracts by providing leadership, coaching/mentoring, and feedback.
• Identify effective and efficient ways to streamline processes whilst ensuring compliance is met to the relevant Employment Services Contract/s.
• Ensure full compliance is met within all Employment Services Contracts by passing internal and external audits, as well as compliance with internal policies and procedures.

At the core of the role is fantastic service, and a drive, desire and passion to create amazing outcomes for our customers. The Service Desk Support Team is the first touchpoint for all Technology related calls and tickets. Reporting to the Service Desk Team Leads, your ability to work under pressure, troubleshoot and diagnose issues coupled with great communication will be key to your success.

Key Duties

• Ensure all calls are answered within a specified period
• Provide a first-class service through to resolution within agreed SLAs
• Document and maintain accurate records of support activities and troubleshooting
• Assist in investigating, analysing and resolving hardware problems including performing hardware repairs, maintenance, technical assistance and support on all computing equipment and peripherals
• Carry out activities related to user account management such as creating, changing and deleting user accounts
• Troubleshoot and resolve issues related to network and printers
• Provide remote and on-site support as required by the business

The Position:

If you’re looking for work with purpose that has that ability to change peoples’ lives, we want to hear from you.  The Job Coach’s role is to guide our clients towards job readiness and enabling opportunities for employment.

On a typical day as a Job Coach you might be:

• Encouraging and motivating participants through appropriate activities to find their own employment;
• Mentoring clients to overcome employment barriers and supporting them through a tailored job plan;
• Networking with employers and reverse marketing clients to suitable jobs;
• Ensuring our clients, employers and those we work with, receive exceptional service at every stage of the process.

We are seeking individuals with a professional background in Psychology/Rehabilitation Counselling interested in working in the Occupational Rehabilitation sector in Sydney CBD.

New grads welcome to apply - We offer Primary Internal Supervision!

In this diverse role, you will enjoy the flexibility and autonomy to manage your own day. You will have the support of a strong, close team of driven and energetic healthcare professionals with the backing and resources of a global corporate infrastructure. Providing occupational rehabilitation services to clients with a range of conditions, both physical and psychological and supporting them to achieve return to health and return to work outcomes.

Your duties will include:

• Case management (caseloads are manageable, and our consultants have the support of Rehabilitation Assistants to alleviate administrative tasks);
• Applying your clinical knowledge to improve return to work outcomes;
• Working with employers and employees to develop and implement injury prevention and workplace education programs;
• Working collaboratively with injured workers, employers, medical and allied health professionals;
• Working across various schemes such as workers compensation, compulsory third party, life insurance, Comcare, Department of Veteran's Affairs, and employer-funded injury prevention programs;
• Assisting those with an injury or health condition to achieve return to health and return to work outcomes;
• Completing a variety of assessments using your clinical skills, including but not limited to initial, workplace and vocational assessments to review diagnosis, support treatment plans, address psychosocial barriers to employment and identify suitable employment opportunities for workers who have sustained workplace injuries or injuries sustained from motor vehicle accidents.

Our Rehab and Return to work (RRTW) division has an exciting opportunity to join a small program team tasked with transforming our businesses across our entire lifecycle. We are currently recruiting for an experienced hands-on dynamic Communications and Change Lead for a 9-month contract. This role is integral to our program's success, focusing on crafting and executing comprehensive communication strategies, managing numerous stakeholders and adeptly managing, developing and implementing the associated changes. 

Key Responsibilities:

1. Develop and implement strategic communication plans to enhance internal and external stakeholder engagement.
2. Identify change impacts on business as a result of various program initiatives and design, develop and lead associated change initiatives, ensuring smooth transitions and effective adoption of business changes. Including development and delivery of training materials. 
3. Collaborate with cross-functional teams to gather insights and align communication strategies with business objectives.
4. Create and deliver compelling content for various platforms, including written materials, presentations, and digital channels.
5. Build and maintain strong relationships with all stakeholders, fostering a culture of open communication and transparency.
6. Analyse business readiness and adjust strategies to meet evolving needs.
7. Provide guidance and support to team members, fostering a collaborative and innovative work environment.

You'll need to have a high level of operating agility and previously worked on various complex projects, previous healthcare or insurance experience would be advantageous.

Medhealth is an equal opportunity employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic background, people from LGBTQI community, veterans, carers and indigenous Australians. 

If you are a seasoned professional ready to make a significant impact on communication and change within the healthcare sector, we invite you to join MedHealth Australia for this exciting opportunity. 

Responsibilities will include but are not limited to:

• Liaising with customer to plan and implement agreed services
• Scheduling of appointments.
• Maintaining busy inboxes, with queries, appointments and non-appointment services
• Providing administrative and operational support to consultant practitioners
• Providing information and advice to customers, or prospective customers
• Undertaking other tasks assigned to the Client Services team, including administration duties, invoicing and supporting the greater team in general.

About the role

In the important role of Growth and Engagement Partner (NSW), your core function will be to build productive relationships between Ability Action Australia and the wider NDIS community, including service providers and participants.

You will lead business development and relationship management activities across key regions, generating growth and contributing to the ongoing sustainable expansion of Ability Action Australia.

Key responsibilities include:

• In partnership, develop a measurable stakeholder engagement strategy
• Build positive relationships and regularly engage with sector partners to increase NDIS participant referral rates.
• Represent Ability Action Australia at events, forums, and other networking opportunities
• Foster strong internal relationships with key areas of the business, in particular local Business Partners, to ensure that all stakeholders receive the highest possible value from our organisation
• Support the wider business by providing key local market insights and staying abreast of industry trends 

To be successful in this role you will have:

• Tertiary qualifications in allied health, business, marketing or similar.
• Demonstrated knowledge of the NDIS
• Strategy, business development and/or account management experience, ideally within the NDIS or allied health sectors.
• Highly developed communication and interpersonal skills
• Demonstrated ability to think strategically and execute tactically to deliver objectives.
• A high degree of flexibility and adaptability.
• High level ability to prioritise tasks, demonstrate initiative and operate autonomously.

What’s in it for you?

We’re a team that’s all about supporting our employees to perform at their best, we offer;

• A market-leading salary package
• The backing of a supportive and engaged senior leadership team
• Regular professional development activities, team-building events, and wellness initiatives
• Essential employee benefits such as an Employee Assistance Program and generous leave arrangements (purchased leave, paid parental leave program and more)
• Extended career growth opportunities through Ability Action Australia and our parent company, MedHealth
• Flexibility, fun and a commitment to living our values  

The role:

Due to an upcoming parental leave we have a fixed term 9-month opportunity as a Regional Manager with our Sydney Metro Team.

How you’ll be making an impact in people’s lives:

• Drive growth and elite business, work and wellness performance
• Continue WorkFocus’ journey towards being the biggest and best wellness and work provider in NSW
• Implement strategies to proactively manage RTW performance to meet state benchmarks
• Foster our employer-of-choice environment to ensure individuals are meeting professional development and career goals
• Actively identify opportunities for continuous improvement across the organisation
• Embed a culture that always maintains a customer focus
• Create and nurture strong outcome-driven relationships with internal and external stakeholders
• Reporting to the Area Manager of NSW

Allied Health Professionals have a diverse and role, offering opportunity to assist job seekers who have complex barriers to employment by conducting assessments, undertaking a variety of therapeutic interventions, facilitating groups, and, providing recommendations to appropriate vocational and non-vocational services.

Aboriginal and Torres Strait Islander people are encouraged to apply as we want you and the cultural knowledge you possess to help us build our wellness team.  The position is therefore only open to Aboriginal and/or Torres Strait Islander people with Australian Citizenship. The successful applicant will be required to provide evidence to confirm that they are an Aboriginal and/or Torres Strait Islander person.

• This is a permanent opportunity, offering flexible work options -  including telehealth opportunities 
• Flexibility for full or part time hours available
• National role - work anywhere in Australia

Key duties of the role will include:

• Conduct thorough assessments of candidates with a range of disability and barriers to employment;
• Offer counselling intervention as needed, utilising various psychological methodologies;
• Refer candidates to additional external support services to help address barriers;
• Provide evaluations on assessments and monitor the progression of cases;
• Liaise with medical professionals and community agencies on behalf of candidates; and
• Provide training and guidance to atWork staff on psychological services and procedures.
• Opportunity to work closely with our team of Indigenous Mentors throughout our different service regions across Australia