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Jobs in Australia   »   Jobs in South Yarra   »   Quality Assurance / Control Job   »   Quality Assurance Consultant (Medico Legal)
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Quality Assurance Consultant (Medico Legal)

MedHealth

MedHealth company logo

The Quality Assurance Consultant is involved in the provision of high quality, factually accurate and timely medico-legal reports. We are seeking to employ on a Part Time basis, 3 to 4 Days per week.

Key responsibilities include, but are not limited to:

  • Review of medico-legal reports in line with quality framework and relevant regulations and legislation
  • Building sustainable relationships, connections and trust with customers and experts through open and interactive communication
  • Work collaboratively with team members to ensure prioritisation of workflow
  • Provide feedback and training for medical experts on medico-legal report writing
  • Resolve emerging problems & handle customer complaints by providing appropriate solutions and alternatives within time limits, follow ups to ensure resolution, customer record interactions and escalation

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