Key responsibilities will include:
- proactively managing assigned customers;
- ensuring a superior level of customer service to facilitate client access to Medilaw Independent Medical Exams and other Medilaw services according to the client's needs;
- promptly answering the phone to all clients and managing appointments and appointment related inquiries in line with Medilaw procedures;
- delivering superior customer service & client liaison to our key stakeholders;
- actively promoting new products/services to assigned existing clients.
