Total 5,678 lab manager job vacancies in Others category in Australia

The Occupier Services business provides end to end property services for corporate occupiers. Services range from managing lease terms and expiries for entire property portfolios, to disposing redundant assets, new site selection and acquisition, tenant advisory, workplace strategy, design & architecture, project management, technology services, and six-star concierge and workplace services.

We are currently seeking an experienced and motivated Portfolio Manager in a fixed term contract capacity, where you will be responsible for the account and transaction management of a major industrial property portfolio.

• Negotiation of all lease requirements for the client, renewal of leases, lease surrenders and make goods.
• Ongoing client liaison and relationship development.
• Providing advice to clients on strategic property solutions including site selection and evaluation, procurements & maintenance, business case development & site divestment
• Preparation of Legal lease instructions and review of lease requests as required.
• Managing critical Lease dates and processing Lease renewals, options and rent reviews.
• Database management of leasehold and freehold properties
• Overseeing the preparation of detailed monthly reports of portfolio management activity.
• Prepare market rental assessments and undertake rental benchmarking assessments as required. 
• Strategically plan for CAPEX requirements
• Develop and maintain detailed descriptions of standard operating procedures (SOPs) for each role (e.g., commercial property management, facilities management), reviewed & updated as required.

We are looking for an experienced, professional and enthusiastic Duty manager to lead the team at Oaks Darwin Elan Hotel. 

Responsibilities include:

• Assist in the development and training of Guest Service Agents;
• Ensure that all daily tasks are completed accurately and in a timely manner;
• Conducting guest arrivals and departures;
• Confidently providing personalised, attentive guest service, including pre-empting the guest's requirements;
• Imparting your knowledge and recommendations about the hotel, its facilities and the local area including restaurants and attractions;
• Ensuring guest queries and complaints are handled efficiently and effectively;
• Maintaining accurate guest accounts, adhering to strict confidentiality policies and procedures;
• Finalizing guest accounts, including cash handling;
• Assisting in general administration duties in the Front Office department and general duties across the Housekeeping & Maintenance departments as required

Expected hours: 38 hours per week

Location: 31 - 33 Woods Street, Darwin NT 0800

Annual salary range: $70,000 - $75,000 (excluding superannuation)

Approved sponsor: Oaks Hotels & Resorts Suites

An exceptional opportunity with one of the world's biggest automotive parts and service companies - as an ambitious candidate you will not want to miss this!

• Join a stable, global powerhouse with a charitable and sustainable mission
• A challenging and varied role you can really sink your teeth into
• Excellent advancement opportunities within the wider business
• Attractive package – Base, Super, Bonus, ToT Vehicle, Income Protection

Bosch Mobility Aftermarket is a globally recognised, powerhouse business in automotive parts and services. With charity, responsibility, and sustainability at the core of their values, this is a name you'll want on your resume if you're serious about your career development!

We have a challenging and rewarding Territory Manager opportunity, that will appeal to an ambitious, dynamic, and strategic sales professional.

This is a permanent full-time home-office based position covering the VIC/TAS region (Tasmania quarterly visits) with required attendance for meeting in our Clayton Head Office as required.

Position responsibilities will include:

• Promote and drive sales to maximise sales opportunities of Bosch Automotive parts, equipment, and workshop services to 1st trade level via personal representation at Bosch distributors and branches, both trade and retail based on a regular call cycle.
• Representing a range of high-quality automotive parts and services, you will be responsible for managing the VIC/TAS region (Metro & Regional) and effectively “on-the-road” for 80% of your work time.
• Visiting head offices and branches of clients to bring awareness of products and drive sales
• Supporting national key account activities to ensure your sales objectives are met
• Providing detailed sales reports in line with your strategy and goals
• Learning and maintaining an in-depth knowledge of the parts and service aspects of the business, so that your customers come to view you as an expert
• Developing and implementing business development and account management strategies to ensure your sales objectives are met
• Attending and participating in various trade shows as required with overnight stays.

As part of the Universal Products and Experiences team you will support the Hardlines Category Director to manage relationships with licensees and retailers to drive commercial outcomes (budget). Key respoinsibilities include:

CATEGORY MANAGEMENT (70%)

• Strategic Licensee Management:
  • Manage your portfolio of licensees to maximise commercial outcomes within these sub-categories, including:
    • Determining the direction of the sub-categories
    • Developing strong relationships and understanding of licensees’ businesses
    • Holding regular business reviews and joint planning to understand licensees’ performance and future direction to ensure financial targets are met or exceeded
    • Explaning licensees’ business performance in internal finance meetings
    • Providing licensees with the latest Universal company direction, brand and sales information and retail sales and marketing initiatives
    • Working with UP&E counterparts in key markets globally to benchnark performance and gain creative insights into the sub-categories
    • Analysing both NPD industry data and retail product sales performance to gain inisghts and guide business direction
    • Identifying new opportunities for retail placement and/or new product development
    • Working with the UP&E Creative Team to inspire licensees with new product ideas through innovative use of assets and creative concepts
    • Working closely with the UP&E Creative Team to oversee product development life cycle from concept to release into retail
    • Work with licensees to keep up-to-date product line plans for all retail accounts

• New Business
  • Drive growth in the Hardlines category by:
    • Identifying gaps in the Hardlines product portfolio with current licensees
    • Identifying new licensee opportunities to fill gaps
    • Building presentations to pitch at new business meetings
• Financial Reporting:
  • Managing the quarterly financial reporting processes end-to-end (forecasting and royalty reporting)
• Contracts:
  • Managing the contract process for new and existing licensees with internal contract administration, legal and finance teams, including:
    • On boarding new licensees to Universal’s systems and ensuring they meet contract requirements (including Global Brand Standards) and that current licensees contact requirements are up-to-date
    • Upating contract trackers and licensee lists
• Marketing Approvals
  • Manage the asset management and trade marketing approvals for licensees

RETAIL SALES (30%)

• Strategic Retail Account Management:
  • Manage your portfolio of retail accounts to drive the business and focus on Universal’s IP and licensees product including:
    • Developing strong relationships with relevant buyerships and understanding of the retailers’ busineses and market share
    • Developing a strong understanding of Universal’s financial performance
    • Building presentations to showcase Universal’s IP and to showcase licensees’ line plan of products to maximise ranging
    • Working with licensees to identify joint opportunites to grow the business
    • Working with UP&E counterparts in key markets globally to benchmark performance, creative inpirtaion and sales insights to influence retail locally  
    • Analysing both NPD industry data and retail POS to provide insights into sub-category and product performance and guide business direction
    • Identifying new product opportunities and working with licensees to fill gaps
    • Working closely with UP&E’s Franchise & Retail Marketing Team to ensure licensees are included in retail marketing campaigns
• Sales Analysis and Reporting
  • Support the strategic planning and management of the Hardlines Category by:
    • Retailer POS
      • Maintaining the Hardlines Score Card spreadsheet
      • Preparing the weekly retail POS reports sent to UP&E global teams and gain insights to ifluence category direction
      • Cross-checking retailer websites to POS reports to ensure all SKUs are captured and data integrity is maximised
      • Review ANZ top toys vs. US retailers top toys for insights
      • Review  performance of new SKUs and stock on hand s to maximise sales
      • General anaylsis on retail sales performance

• • • NPD Reports
      • Monthly analysis of NPD reports to commicate Univeral’s IP performance in the competitive landscape to UP&E Teams, licensees and retailers
      • Using NPD’s online ‘decision key’ system to pull category insights to help guide strategic direction

GENERAL:

• • In this dynamic industry it is an important skill to be flexible and highly responsive to the ad hoc needs of licensees and retailer requests
  • Sharing of information is key to success, it is valued skill to be able to work closely with Universal internal departments in ANZ including Studios, Home Entertainment and TV and UP&E Teams abroad
  • In this role you will develop a strong undersanding of the Hardlines industry, the key players, the competitive landscape and the retail environment
  • You will be the Universal brand champion to both the licensees and retailers

You will be responsible for helping recruitment agencies get the most from Messly, supporting them from the sales process through their lifecycle as a customer.

Using your recruitment background, you will become a trusted advisor to our clients, building close relationships

Specifically, your role will focus on:

Onboarding and Training: Train new recruiters how to use Messly, giving product demos and tutorials. You’ll become an expert in Messly, with an in-depth knowledge of the product features and capabilities, coaching them on how to utilise the product fully. When we release new features, you’ll help coach them on how to use these.

Regular Check-ins: Offer regular status meetings with customers to understand their needs and gather feedback. We are proactive in reaching out to clients, not waiting for them to report issues. If clients are having issues, or we notice that they’re not using the product property, you would work to fix these issues.

Account Reviews: Use our data dashboards to understand if Messly is being used to its full potential, and suggest ways for agencies to get more value from us. Where issues are identified, we will create action plans to help solve these.

Process Development: You’ll own the processes and documentation around your role, and ensure these are continually maintained.

In addition, you will help with:

Sales support: Supporting the CEO through the sales process, including outreach to potential agencies, and follow-ups through the sales process.

Feedback: Share feedback from agencies with the product team, and contribute ideas for how to improve our service based on their feedback and the data you can see.

Ops: You will manage and run occasional operational processes, such as generating reporting and customer reporting, working with our ops team.

A Typical Day

Messly is small, fast-growing company so each day is different. But if they was a ‘typical\ day, it might include:

• Joining a sales call with a prospective client to understand if Messly is a fit for them, and following up with a proposal and some pricing
• Running a training session for recruiters from a new client. That might be in their offices or on a video call. You’d give them a demo of the key features, and help them to set up their accounts on Messly.
• In between, you might pick up a few questions in your inbox from recruiters who have a question about using Messly, or call up a recruiter who you can see is struggling to have success on Messly
• Finally, ahead of the team meeting the next day you’ll spend an hour reviewing your action plan for an agency that’s struggling, collate some product feedback and prepare some data and charts for discussion with the team.

Working At Messly

You'll be our first hire in Australia, and a key part of the initial team. One of the founders is relocating to live in Sydney to run the Australian business, and you will be working closely with him on a day-day basis. The other founder will travel to Australia also as needed.

We will ensure you feel part of the wider team in the UK, as feeling part of a team is really important to everyone here. You’ll get to meet us on weekly team meetings on Zoom and you’ll be interacting with the UK every day via Slack too.

Messly is a fully remote company and has no fixed office, and this will not change in future. Part of your role will involve visiting client offices to run training or other meetings. We expect this to be around 2-3 times per month.

We’ll help to support getting you setup at home if you haven’t worked remotely before including any computer equipment you need. You'll receive in-person training when you start, to give you the ins and outs of the company and meet the team you’ll be working with. We also offer co-working space near you if you’d prefer not to work from home.

An exciting opportunity is now available for an experienced 
Administration Manager to join our established automotive retail operations across our SA sites. You will be part of the team that retails used prestige vehicles.  In this critically important role, you will be responsible for all Finance and Administration duties for this important Business Unit.

 Job tasks and responsibilities

• Work closely with Group Financial Controller to ensure that all daily, weekly, and monthly P&L reporting is completed.
• Work closely with the Sales Manager to manage the day-to-day running of the Site.
• Management of Monthly Sales Commissions.
• Partnering with Sales & Finance departments to ensure best practice processes and compliance.
• General office administration
• Responsible for Site Accounts Receivable and Payable. 
• Monthly vehicle stocktakes.
• General Office Management.

Company:

Description:

Marsh McLennan is seeking candidates for the following position based in the Sydney or Melbourne office:

Tax Manager, Pacific

What can you expect?

An exciting opportunity has become available for an experienced tax professional to join Marsh McLennan (MMC) as a Tax Manager in Sydney or Melbourne. You will be a member of MMC’s Asia Pacific Tax team, reporting to the Regional Tax Lead, Pacific, based in Sydney. Working closely with MMC Tax colleagues in and outside the Asia Pacific region, you will be responsible for assisting with tax matters across all of MMC’s business activities in the Pacific region (Australia, New Zealand, Fiji, Papua New Guinea, and other relevant territories), including providing advice on application of direct and indirect taxes, revenue authority reviews/audits, key projects, and merger and acquisition transactions. 

Whilst this role will not include direct involvement in various tax filing requirements, you will be required to assist with reviewing tax reporting and compliance. You will also assist with risk control procedures as well as partnering closely with other MMC stakeholders to make desirable enhancements to the upskilling of the tax reporting and compliance capabilities embedded within the Controllership and wider business team.

What is in it for you?

• Exposure to senior stakeholders across all areas of the business.

• Professional environment where your career path really matters and is supported in our global organisation.

• Hybrid working model.

We will count on you to:

• Provide tax advisory support and direction to various MMC colleagues on general tax matters in the Pacific region.

• Identify risks and opportunities, as well as plan, design and manage tax projects to contribute to the management of MMC’s effective tax rate and tax compliance requirements.  This would include working with relevant business functions across the Pacific region to ensure supportable tax positions for business transactions, reviewing permanent establishment exposures, withholding tax consequences, etc.

• Provide analysis and recommendations of tax positions, and effectively engage with key stakeholders in and outside the MMC Tax team to ensure communication and understanding of such matters. This includes supporting (where applicable) MMC’s tax filing positions, providing guidance on tax law changes, and tax implications for MMC’s M&A activities, restructuring initiatives, treasury funding issues, dividend flows, equity investment/capitalization issues, etc.

• Work closely with the business areas to provide tax guidance and support on corporate income tax, indirect taxes, transfer pricing, and legal entity structures, developing a tax culture with the business and other functional areas (finance and non-finance).

• Support the quarterly and year-end group tax reporting processes for the Pacific MMC entities. Review the quarterly US GAAP income tax provisions prepared by Controllership which are reported to MMC Tax in the USA. Review and contribute to the determination of provisioning of open tax issues based on submissions made by Controllership.

• Review the tax returns and tax summary memorandums of the key Pacific MMC entities produced by Controllership and outsourced service providers in order to support the Controllership in determining appropriate tax filing positions, as well as to identify tax risks and opportunities.

• Manage regional tax reviews, audits and dispute resolution initiatives in conjunction with wider Finance group.

• Manage regional tax reviews, audits and dispute resolution initiatives in conjunction with Controllership.

• Work in conjunction with MMC’s global Transfer Pricing team to manage transfer pricing analysis of all intercompany transactions from a tax perspective and characterisation of services for tax purposes.

• Maintain a current awareness of local tax legislation and case law that would impact the company's operations and establish proactive plans accordingly, for both cash and financial tax reporting purposes.

• Provide appropriate levels of tax training to MMC colleagues, when required.

What you need to have: 

• Bachelors Degree in Finance, Accounting, Business or related degree.

• 5-8 years of relevant tax experience (covering direct tax, indirect tax and transfer pricing), ideally gained from a public accounting practice and/or in-house tax positions.

• A proven track record of working on tax issues in the Pacific region. 

• An understanding of US tax principles and US GAAP will be advantageous. 

• Excellent communication and interpersonal skills, managing multiple stakeholders.

• Ability to work effectively in a matrix environment.

• Ability to prioritise competing tasks.

About Marsh McLennan:

Marsh McLennan (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s 85,000 colleagues advise clients in 130 countries. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh provides data-driven risk advisory services and insurance solutions to commercial and consumer clients. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well-being for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com, or follow us on LinkedIn and X.

Applications will only be accepted from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a criminal record check prior to commencement of employment.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. Note: the changes to our hybrid work policy do not apply to officially designated remote workers and are subject to any works council or local legal requirement.

At Marsh we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all of our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family. Marsh is proud to be an accredited Family Friendly Workplace, and a Work 180 endorsed employer. For information on the benefits and policies at Marsh visit www.work180.com and search “Marsh” under endorsed employers.

We are seeking passionate and driven individuals to take on the role of Restaurant or Café Manager. 

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Restaurant or Café Manager, you will:

• Ensure Team Members  greet guests and escorts them to tables
• Schedules dining reservations
• Trains and monitors Food and Beverage Attendants and ensures service standards are met
• Ensures accurate recording and verification of Team Member time records
• Manages all Team Members  in all aspects of the daily operation of the outlet, providing the necessary assistance where required
• Ensures that approved service sequences and standards are established and maintained at all times
• Ensures that all opening and closing procedures are carried out to an acceptable standard and supervises outlet
• Maintains efficient operating procedures for the outlet’s point of sale cashiering computer system, ensuring accuracy and balancing of till and the department cash float
• Maintains a high level of cleanliness and care of all equipment and materials; and ensure security of outlet
• Promptly reports any maintenance work required to the Manager and or maintenance department
• Maintains all outlet stock levels
• Conducts daily briefings
• Completes the Restaurant daily log book
• Develops training plans and conducts on and off the job training sessions for all outlet Team Members 
• Attends all scheduled food and beverage and other relevant meetings when required
• Monitors outlets manpower, payroll budget, control costs and maximise profitability
• Take extreme care with personal grooming in order to maintain a consistently high level of professional appearance and monitors service personnel’s appearance and grooming
• Punctual, efficient, and courteous at all times with guests and fellow Team Members alike
• Is aware of own work schedule and always provides adequate notice when circumstance prevent one from adhering to that schedule
• Handles all guest complaints immediately, courteously and satisfactorily
• Ensures all guests are greeted & escorted to their allocated tables when possible
• Assists with conducting performance appraisals of subordinates as instructed
• Other duties as may be prescribed from time to time due to operational needs

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone. 

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What might your days look like 

We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide. 

As a Sales Development Representative Manager with Employment Hero you will be working with your very own team of SDR's, your day will be a dynamic blend of leadership, strategy, and hands-on collaboration. Picture starting your morning with a pulse check on your high-energy SDR team, rallying them for success. Dive into strategic planning sessions, where you'll be shaping innovative approaches to drive lead generation and optimise conversion rates. Expect engaging conversations with top-notch clients and prospects, showcasing the transformative power of Employment Hero's solutions.

You'll be at the forefront of empowering your team, providing mentorship and fostering a culture of continuous growth. With a finger on the pulse of the industry, you'll strategise and implement initiatives that keep Employment Hero ahead in the competitive landscape.

As a Sales Development Representative Manager, you’ll be responsible for:

Leadership and Performance:

• Lead and inspire a team of Sales Development Representatives to achieve and exceed set targets.
• Develop and implement strategies to maximise the efficiency and effectiveness of the SDR team.

Coaching and Development:

• Conduct regular coaching sessions and provide constructive feedback to nurture the professional development of each team member.
• Foster a culture of continuous learning and improvement within the SDR team.

Process Optimisation:

• Streamline and optimise outbound prospecting processes to enhance productivity and results.
• Collaborate with cross-functional teams to ensure seamless integration of SDR activities with overall sales operations.

Lead Generation Strategies:

• Identify and explore new markets, lead sources, and innovative approaches to expand our reach.
• Develop and implement targeted outbound campaigns to drive lead-generation efforts.

Performance Analytics:

• Implement effective reporting mechanisms and dashboards to track and analyse key performance metrics.
• Utilise data-driven insights to identify areas for improvement and opportunities for strategic adjustments.

What will you bring 

Experience:

• Proven track record with a minimum of 5 years of experience in leading and managing SDR teams in a fast-paced B2B environment.

Results-Oriented:

• Demonstrated success in meeting and exceeding sales targets through effective team leadership and strategy implementation.

Analytical Skills:

• Strong analytical thinking and problem-solving abilities to interpret performance data and make informed decisions.

Innovation and Adaptability:

• Ability to innovate and adapt to changing market dynamics, ensuring our lead generation strategies remain cutting-edge.

Communication Skills:

• Excellent communication and interpersonal skills to collaborate with cross-functional teams and articulate the team's achievements and challenges.

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

Life at Employment Hero 

Remote-first principles

At Employment Hero, we're not just working remotely; we're integrating flexibility and global reach into the heart of our daily operations. 

We also recognise the value of face-to-face connection, and organise local and global gatherings throughout the year to celebrate our wins and make meaningful connections with our colleagues.

Work your way

Every hero has unique powers. Bound by a common purpose and trust, we encourage each other to work in ways that allow us to bring our best selves to work.

We’ve got your back

Whether you’re a seasoned remote-first pro, or a first-timer, you’re in good company. With 900+ heroes globally, team support and collaboration is at your fingertips.

But don’t just take it from us, here’s a quote from one of our AU heroes: 

“Working for a company that has purpose and meaning is felt throughout the entire business. No one turns up to work just to get paid - we turn up to work because we care and take pride in what we do, but we also know how to create balance and flexibility in the important things in our life, such as family, friends and leading a lifestyle consistent with our values.”

Plus you’ll get to enjoy a number of great perks, including: 

• Remote-first and flexible working arrangements
• A generous budget to spend on setting up your home office (if you need a desk, chair, or screen? We’ve got you covered!)
• We set you up for success with the latest and greatest hardware, tools and tech
• Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content!)
• Reward and recognition programs - because great work should be recognised and rewarded
• Including Lightning Award for delivering quality work at speed and Values Champion Awards
• Swag app cashback offers and discounts on hundreds of your favourite brands and products
• Self, health, wealth and happiness programs
• Social events and team celebrations
• Employee Share Option Program: be an owner of Employment Hero

• Annual Global Gathering to get to know your global colleagues - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024

We also recognise that the same recruitment process doesn’t fit all, so should you require any accommodations or adjustments, simply let us know.

Are we a match? 

When you apply for this role, anticipate hearing from us within 72 hours. At Employment Hero, we ensure that every applicant receives a timely response, whether it's an invitation to the first-round interview with our Talent Acquisition Specialist or a notification that your application, while valued, wasn't successful this time. Your time and effort matter to us, and we're committed to keeping you informed throughout the process.

Not exactly the right fit for you?

• If you’re excited about Employment Hero, but this role is not the one for you, we encourage you to explore our careers page, packed with many more great opportunities. 
• Know someone who would be a great fit? Feel free to share the role with your network!

Note to recruiters: Employment Hero has a dedicated in-house recruitment team who are focused on finding the very best talent for our organisation and we kindly request that recruiters do not contact us regarding assisting with our job vacancies. While we appreciate your interest and expertise, we have everything we need in-house to attract and hire the right candidates for our team. Thank you.

#LI-NH1

#LI-Aus

As Front Office Duty Manager you will be responsible for managing operations for the Front Office department; and the hotel in the absence of the Heads of Departments.  Reporting directly to the Front Office Manager you will be working closely with Housekeeping, Maintenance, Food and Beverage departments to deliver brand standard rooms, product and services while ensuring the safety and security of the resort and guests.

You’ll lead by example and provide excellent customer service, attending to guests and visitors in a friendly and professional manner. You’ll be rostered to meet the peak and flow of business demands that will have varied shifts including mornings, evenings, weekends and public holidays. 

Your duties will include:

• Oversee operations and maintain a highly visible presence in Front Office and guest contact areas
• Ensure all organisational policies, procedures and guidelines are adhered to.
• Review arrival lists and anticipate guest needs. Liaise with all departments to ensure exceptional guest service.
• Address and resolve major complaints. Communicate problems to management and advise steps taken to resolve.
• Manage any emergency situations, leading the staff, responding and conducting detailed Incident reports.
• Maintain a high level of product and service knowledge.
• Operate communications equipment and use rooms’ computer program as required. Respond to and process incoming correspondence.
• Maintain Duty Manager’s log book and liaising with department heads on various issues and complaints.
• Assist the Front Office Manager

At BlueScope, we create and inspire smart solutions in steel, strengthening our communities and helping build a better future. Our steel has shaped everything from hospitals and schools, bridges and stadiums to fences and homes – influencing the way we live and work, now and in the future.

We're committed to ensuring our business represents the communities in which we operate - and that includes supporting the representation of women across our workforce. We are proud of the gender diversity across our business, we have a female CEO, over 50% of our executive team are female and we have been named an Inclusive Employer in 2021-22 by the Diversity Council of Australia

The Opportunity

Come and discover the opportunity to join our customer centric, collaborative and innovative Service Integration team as a SIAM (Service Management) Process Manager in our IT function.

We've been on a journey over the last few years to enhance our in-house IT capability - and our SIAM team are proud of the increased service level we now offer our business

The role of the Service Management (SIAM) Process Manager is to govern (as a specialist) and manage the key SIAM processes for Bluescope across Australia. The role will be responsible for ensuring fit for purpose processes are defined and implemented by the newly established SIAM function.

This role can be based in Mount Waverley VIC, or Wollongong NSW

What Will You Do?

You will have oversight of all SIAM processes and will be required to work with key business stakeholders and IT Product Owners to identify continuous improvement opportunities in the delivery of IT Service Management. Key to the success of the role is effectively leading the design of the SIAM operational model and the subsequent implementation of SIAM within our Australian business.

To achieve this, you will:

Lead the design, development, and measurement of fit for purpose SIAM related processes for IT.  Key processes include:

1. Event Management
2. Incident Management
3. Change Management
4. Problem Management
5. Service Request and Catalogue Management
6. Asset & Config Management CMDB (CSDM v3 or v4)
7. Service Level Management
8. Service Transition
9. Knowledge Management

• Assist the IT Product Owner – SIAM in the transition of IT Services to operate in a multi-sourced SIAM operating model
• Develop a highly collaborative relationship with service providers process owners
• Establish and maintain strong, productive and collaborative relationships with service providers to ensure the required level of service
• Build collaborative relationships within other areas of the business outside of IT to extend the Service Management concepts and processes to other departments

More About You

You have a can do, self-starter attitude with demonstrable knowledge and experience of IT Service Management.  You will have managed relationships with external service providers.

We are looking for someone who is a team player, passionate about customer experience and thrives in a fast-paced environment.

You will have:

• An understanding of the complexities and challenges of a large organization
• Experience working with a variety of stakeholders and customers including service providers
• Experience implementing ServiceNow Common Services Data Model
• Knowledge of ITIL framework and project management methodologies
• Experience of working within Agile methodologies
• A good understanding of Application development lifecycle
• A good understanding of CMDB and CSDM data models
• A tertiary qualification in IT or related discipline

What’s in it for you

• Annual incentive bonus
• Up to 14% Superannuation
• Free parking onsite
• Employee benefits with discounts on health and wellbeing products and services
• Employee Assistance Program

If this sounds like the role for you, we would like to hear from you.

The BlueScope Difference

A career at BlueScope provides the opportunity to make a difference – to you, to your team, to our customers, to transforming products, processes and brands, and to an organisation intent on shaping a better built environment for all our communities.

Come and discover us at bluescope.com/life-at-bluescope/. 

Together we can make a world of difference.

Applications close Monday 29th January 2024

We are looking for an experienced Front Office professional to join our team. Reporting to the Front Office Manager, you will: 

• Lead a shift of Front Office professionals, ensuring our guest experience is at the forefront at all times
• Assist in developing, implementing and maintaining procedures for the Front Office department and fostering a focus on guest engagement
• Assist with the management of the team including training and development, ensuring the team’s success
• Handle complex guest queries and feedback

About ROLLER

ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we’re here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships, and digital waiver processes.

But here’s the best part: our team. We’re a group of 120+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We’re aiming high and believe that the possibilities are endless. As we continue to grow globally, we’re excited to write our success story and have fun along the way.

We genuinely love what we do, and we’re looking for like-minded people to join us on this amazing journey. If you’re ready to be part of a dynamic team and make a real impact, come aboard, and let’s create some unforgettable experiences together at ROLLER!

About the Role

We are seeking a tax guru to lead the tax function within our Finance Team!

In this role, you will need to be hands-on and possess a proactive attitude as we expand our global presence and navigate heightened global tax regulatory complexities. You will be responsible for managing all aspects of global tax operations, compliance, process improvements, and have a passion for making the complex simple through your knowledge of taxating related risk exposure.

We are looking for someone who can provide leadership and expertise in global tax compliance for ROLLER’s scaling business.

Why Should You Apply

Join ROLLER as the Global Tax Manager, leading precision in tax balances and disclosures while navigating international regulations. Your expertise will optimize costs, ensure compliance, and mitigate risks for our global operations.

We’re seeking an experienced professional to bring strategic tax planning in-house, engaging external advisors for best practices across jurisdictions and best of all, be part of a collaborative and innovative team where your contributions are acknowledged and your skills continually honed for a fulfilling career!

What You’ll Do

Global Tax Compliance:

• Develop and implement tax strategies to ensure compliance with international tax laws and regulations across various jurisdictions
• Monitor changes in tax laws and regulations globally and assess their impact on ROLLER’s tax position

Transfer Pricing:

• Maintain transfer pricing policies tn ensure they align with business activities and comply with relevant regulations
• Work closely with cross-functional teams to ensure appropriate documentation and reporting for transfer pricing transactions

Tax Planning:

• Collaborate with internal stakeholders to identify tax planning opportunities that optimise the company’s global tax position while ensuring compliance
• Provide strategic advice on the tax implications of business decisions and initiatives
• AASB / IFRS tax effect accounting

Country Specific Tax Matters:

• Manage relationships with external tax advisors and authorities in various countries
• Oversee the preparation and filling of tax returns in multiple jurisdictions including but not limited to federal/corporations, sales/VAT/GST, fringe benefits

Other

• Collaborate with finance and other business units to ensure alignment to tax matters related to business operations
• Provide training and support to internal teams on tax-related issues
• Ensure ROLLER is audit ready, data is available/automated where possible and all necessary documentation is prepared and maintained for audit purposes (if required)
• Championing the implementation and use of technology to make tax painless!

About You

• A seasoned tax professional with expertise in AU, US, and UK corporate and international tax
• Extensive experience in company processes, controls, cadences and have developed detailed and suitable plans to assess and remediate any gaps in tax advisory and compliance processes
• Exceptional communication and stakeholder management skills, enabling effective collaboration with internal teams, external partners, and senior management
• A keen eye for detail, and a strong desire to keep learning. You enjoy upholding high standards of excellence and integrity in the services you deliver

Perks!

• You get to work on a category-leading product that customers love in a fun, high-growth industry- check our Capterra and G2 reviews.
• 4 ROLLER Recharge days per year (that is 4 additional days of leave that we all take off together as a team to rest and recuperate) 
• Engage in our ‘Vibe Tribe’ - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!
• Team member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
• 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers
• Highly flexible work environment with an All Access pass to WeWork depending on your location
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do.
• Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

What You Can Expect

1. Initial call with our Talent Acquisition Manager
   You’ll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have.
2. Interview with our Financial Controller
   You will get to meet with our Financial Controller to learn more about the role & ROLLER whilst also talking through your experience in more detail
3. Loop Interviews
   This is where you will get to meet our wider ROLLER team to do a ‘vibe check’ on us to make sure our culture & vibe meet what you are looking for!
4. Offer
   If all lights are green and the fit feels right, we’ll conduct reference checks and you'll receive an offer to join!

About Us:

Join us in shaping the future of learning at Melba. We are a purpose led organization with a vision and purpose to live in a society that values the individual rights of all people and to open up a world of opportunities for people to live a fabulous life. We provide high-quality support services to people with a disability and recognize that investing in the growth and development of our people is integral to us achieving this vision.

Flexibility is one of our core values. We celebrate diversity not just in our workforce but in how you choose to shape your work day. We understand that life comes with commitments and can offer flexible work arrangements that suit your specific needs. We anticipate that this role will require you to be in the office 1 day per week.

Role Overview:

As Capability Development Manager you will lead the creation of innovative learning strategies, shaping our leaders of tomorrow, providing learning opportunities on best practice supports for our workforce of dedicated support workers and cultivating a culture of continuous learning.

You’ll have the opportunity to:

• Lead the design and implementation of learning strategies and programs that strengthen leadership and management capability and performance management i.e talent development programs.
• Provide leadership in developing a learning organisation focused on its people, our organisational culture, continuous improvement and learning outcomes.
• Manage and coach a team of direct reports to ensure the successful implementation of learning and development initiatives.
• Partner with our Transformation team to support change management initiatives where there is an identified capability uplift i.e. digital literacy, documentation practice, system usage.
• Develop and maintain career pathways and capability frameworks, defining capability and competency uplift required for each career step.
• Responsible for the implementation of a Learning Management System to facilitate compliance monitoring and to provide access to learning and development opportunities for our workforce.
• Develop and manage L&D budget, negotiate contracts, build and maintain relationships with third party vendors.

About You:

• Proven experience (7+ years) in designing and implementing learning strategies, preferably in leadership and management development and within a similar sector.
• Demonstrated success in leading the uplift of an organisations capability across key competencies and contributing to an improved employee experience. 
• Extensive experience in developing and implementing capability development programs for diverse audiences and learning styles through varying delivery models.
• Experience managing a Learning Management System and overseeing L&D budgets and vendor relationships.
• Exceptional leadership, communication, and team management skills.
• Ability to think strategically and demonstrated experience in effective program management.
• Ability to critically evaluate information from various angles, assess risks, and identify solutions.

Why Join Us:

• Opportunity to drive transformative learning initiatives in a dynamic environment
• Join a collaborative culture that values innovation, creativity, fun, passion and flexibility (check out our values on our website).
• Competitive compensation package including NFP Salary Packaging benefits.
• Embrace flexibility in your work life, shaping your work day to fit your life.

If you're passionate about driving learning and development initiatives that empower individuals and contribute to the community in which we live, we want to hear from you. Apply now and be a part of our vibrant, inclusive community!

Please apply by submitting your resume. We will assess and shortlist applications as they are received.

At Melba, we value Diversity and Inclusion and encourage those with a disability, individuals within the LGBTQIA+ community, individuals from mature-aged populations, and members of Culturally and Linguistically Diverse Communities to consider joining our community.

Are you a creative and strategic communicator with a passion for making a social impact? EACH is seeking a dynamic individual to join our organisation as External Communications Manager and help build our national profile as we embark on an exciting journey of growth and innovation under our new EACH Strategy.

In this role, you will have the opportunity to connect, engage, and influence key audiences, including customers, governments, and sector organizations. Through innovative social media and media activities, you will showcase our impact and support improved community health literacy and knowledge of our services.

We are looking for someone who can source great stories and expert clinical commentary from across our footprint in Victoria, NSW, QLD, and ACT, demonstrating our commitment to excellence. By utilizing data and insights, you will expand our social media reach and engagement, with a particular focus on LinkedIn. Additionally, you will play a pivotal role in significantly growing EACH's news media presence.

As the External Communications Manager, you will also:

• Develop promotional and marketing materials that support new business and partnerships
• Establish regular, direct external stakeholder communications that are engaging and add value
• Lead a small External Communications team, managing a spectrum of work and projects, including events, digital content, and design

Collaboration is at the heart of our success, and you will work closely with your directorate peers in Advocacy, Internal Communications, and Customer Experience to consistently deliver outstanding cross-channel content that engages and delights our audiences, ultimately helping us achieve our business goals.

To view a copy of the full Position Description, click here.

• B-Corp Certified
• 70,000 happy customers, 4.8 / 5 star rating out of 3000+ customer reviews
• Multi-award winning products from internationally recognised bodies including Good Design, Red Dot and Dezeen.

Hi, we’re Eva - welcome home.

With our laser focus on bringing more thoughtful design to your everyday life, we want you to come join us as we accelerate towards making more people feel at home with Eva.  

What's the role about?

As the Senior Content Manager, you’ll be the ideator, creator and driver of creative content aligned with our brand strategy. Working collaboratively with the broader marketing team, you have a deep understanding of content creation, optimisation and analytics. Naturally, you enjoy taking a data-informed approach (e.g., website traffic, email open-rates, engagement rates, customer feedback) to inform content strategy. 

Reporting directly to the Head of Marketing/Founder, you'll play a pivotal role in helping our customers discover our thoughtful products and the warm brand we’ve created. 

To amplify Eva through fun, compelling, share-worthy stories for our diverse demographic, you’ll manage the creative team to ensure the implementation of Eva’s digital content strategy, content management and production processes.  

Note: This is a full-works-kind-of-role, and you have to be passionate about what you do. You’re going to be surrounded by people who love what they’re doing and want to work with others who share the same passion. We’re an extremely supportive and close-knit team who are all about producing the best marketing in Australia. We'd love to meet you if you share the same ambitions!

Here's what a day in the job looks like:

• Create, optimise and manage content that drives compelling communication, brand and digital presence in line with our marketing strategy and business goals

• Track and report content effectiveness whilst overseeing content performance to inform content decisions and optimise strategy
• Actively develop new and efficient content processes and templates for digital content planning, creation and delivery.
• Creation and management of content calendars and production schedules and ensuring the process is optimised
• Manage total content budget and resources effectively, planning within brand P&L to deliver against key brand objectives. 
• Management, professional development and resource management of the creative team
• Champion best practices, industry trends and continuously refine our content to capture target audience 
• Be a brand guardian to ensure flawless execution across brand voice and style across our digital content campaigns

What do you look like?

• A minimum of 4 years experience in a similar role with a good understanding of the online/digital media campaign space
• A minimum of 3 years experience managing content and creative teams
• Experience working with digital design and short form video to tell stories
• Experience working with digital marketing agencies and have an understanding of the content nuances required for each social platform (Instagram, Youtube etc) 
• Extremely organised and love using project management tools like Monday to get projects done on-time.
• The ability to manage & successfully execute multiple concurrent projects
• A portfolio of successful campaign examples you have helped produce

Other things we’d love for you to mention if you have it:

• Experience working within a startup or ecommerce environment
• Experience with post-production and editing skills
• Experience shooting (photo or video)
• A special area of interest that you can bring to Eva team trivia (regrettably, an encyclopaedic knowledge of the The Office are taken at this time)

• Eva believes in the power of a diverse team and is fully committed to building and maintaining an inclusive culture. We encourage applicants from all walks of life.

• Be part of a B-Corp company, one of only eight furniture companies in Australia
• Support for any learning and development course, conference or training that will help us mutually grow, ears and budget for any wild (but justifiable) ideas.
• Annual Rest & Recover day, where the entire company shuts down for a day to rejuvenate
• Free anniversary mattress, free yearly Eva products and generous friend/family discounts.
• All the coffee/ tea/ beers/ kombucha you need.
• Monthly team events (prev. events have included the Australian open, cooking classes & escape rooms).
• An autonomous work environment where there is never a regular ‘days work’.
• A diverse culture and a bunch of really lovely people.

We’re reviewing applications as they come in, so send yours right in if you think you're the one.

Cosy regards,

Amanda from Eva

Purpose of the role

This role will be critical in delivering OFX’s e-commerce growth strategy. Reporting to the Head of Corporate Australia, this role will lead OFX’s direct and third-party acquisition efforts in region. Responsible for leading OFX’s ecommerce portfolio expansion, success in role will based on targeting and winning new to business relationships.

The primary objectives of this role include;

• Proactively lead the expansion of OFX’s e-commerce portfolio.
• Scale and activate OFX’s existing online-seller and marketplace partner network.
• Identify, qualify and acquire corporate clients who sell globally either through their own channels or via a globally approved marketplace.

What you do

The role consists of qualifying partner and prospects from the mid-size business segment (SME & ecommerce partner network). You will focus on driving awareness and consideration of OFX’s value proposition through new and existing partner networks as well prospecting and winning directly with end user corporate clients.

• Present and explain OFX’s valuable proposition, products, and services to partner with potential customers.
• Grow new revenue for the A&NZ business by establishing new partners. You will be assigned an annual target with quarterly milestones
• Actively engage and lead prospects through the pipeline and grow through to matured revenue generating accounts
• Collaborate with OFX’s broader operations team to stay updated with new and existing compliance regulations, legal adjustments, product advancements and distribution channels.
• Attend industry functions, such as association events and conferences; provide feedback and information on market and creative trends.
• Intelligently researching, identifying, and tracking new leads and e-commerce opportunities
• Develop and execute partnership and sales strategies to help us reach our product and commercial objectives within the e-commerce vertical

We are actively looking for Infrastructure Manager for a permanent position. This exciting opportunity is with a well-established global IT service provider known for its excellence in the industry.

Responsibilities:

• Develop and implement an IT strategy / roadmap in alignment with the company's overall goals and objectives.
• Manage the IT budget, including identifying cost savings and optimization opportunities.
• Oversee the design, implementation, and maintenance of the company's technology infrastructure, including hardware, software, and network systems.
• Monitor, maintain, and optimise the current IT infrastructure.
• Optimise the existing IT infrastructure, networks, cloud, cyber security, and end-user computing.
• Lead a small team to manage and deliver the IT technical infrastructure stack.
• Stay up to date with the latest technology trends and best practices, and recommend new technologies and approaches that can improve the company's IT operations.
• Manage networks and computer systems in the organisation to ensure optimal performance.
• Manage and Maintain Active Directory and Cloud Applications.

Requirements:

• Minimum 10 years of IT experience, with at least 2 years in people leadership and at least 5 years in management of on-prem and cloud.
• Hands-on technical experience with M365, AWS (Preferably), and Networks.
• Strong Infrastructure background (Servers, Storage, Virtualisation).
• Managing a team of two Senior System Administrators and External Vendors.
• Strong experience with Endpoint Management solutions (Windows SCCM, Intune, Endpoint Manager, etc).

About Us

We specialize in Digital, ERP, and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic, and flexible solutions will help you source the IT Expertise you need. If you are looking for new opportunities, send your profile at [email protected].

Also follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We encourage applications from a diverse array of backgrounds, including individuals of various ethnicities, cultures, and linguistic backgrounds, as well as those with disabilities.

We are looking for enthusiastic Shift Managers to join the team at our Chinderah Northbound  McDonald’s. We have a variety of FULL TIME & PART TIME postions avalable 

We can offer flexibility to suit your availabilities. Days and hours may change and vary to meet the needs of the restaurant. This position falls under the Fast Food Industry Award.

• As a Shift Manager you are responsible for delivering outstanding QSC (Quality, Service & Cleanliness), sales, people practices and profit on your shifts.
• Supervise employees to ensure that restaurant operations and procedures are adhered to.
• Comply with restaurant safety & security standards to ensure a safe working environment for all employees and customers. 
• Take responsibility and ownership for ensuring food safety is maintained to the highest standard throughout the restaurant.
• Review and monitor guest counts and sales projections to ensure they are aligned to shift targets and restaurant goals.
• Actively seek customer feedback to ensure an exceptional customer experience is achieved, driving repeat business.
• Work within a team to deliver the best quality and experience for our customers.

TOMRA, in conjunction with Joint Venture partners Cleanaway, run and operate the Return and Earn scheme in New South Wales.

TOMRA is seeking an Operations Manager to lead our New South Wales team to manage the network across the state.

As the primary point of contact for Network-related matters, The Operations Manager is responsible for managing the relationship between TOMRA and the NSW Joint Venture, Scheme Coordinator and State Government.

 In addition, the Operations Manager is responsible for ensuring the integrity of the Network. This includes contractor management, contractual obligations to the State Govt and quality of customer experience on site.

Reporting into the Operations Manager are the NSW Field Service team, Partnerships and Field Site team.  

Other duties include:

• Nurture key external stakeholder relationships in order to protect and grow existing business (this may include but is not limited to scheme coordinators, government regulators, joint venture partners, and vendors).  
• Ensure that TOMRA operated RVM (Reverse Vending Machines) solutions are operational and meeting our up-time SLA obligations
• Drive positive financial outcomes by ensuring the commercial and financial viability of the organisation unit  
• Develop a comprehensive account management plan with a focus on customer retention
• Oversee contractual compliance regarding delivery of Network Operator obligations, ensuring the business delivers on uptime and KPI requirements 
• Manage comprehensive account management plan with a focus on customer retention Drive the production of compelling business cases and analysis to support services to our sites and customers
• Work closely with the cross-functional teams to optimally manage requests, workload and key resource allocation