About the Opportunity

As Head of Strategy & Operations, you will contribute to overall organisational effectiveness by working closely with peers in the Strategy & Operations team and with senior leaders in Focus Area and Enabler teams to ensure strategic planning and operational processes are implemented effectively and efficiently.

You will facilitate Focus Area strategy development and partner with subject matter experts to drive the successful execution of Bodies of Work (BoW) aligned to that strategy. You will monitor progress and apply an impact measurement and learning approach to deliver maximum impact.

You may be allocated to a particular Focus Area (either Communities, Gender & Equality and Oceans) role on a temporary or long-term basis, based on the resourcing needs of the broader Strategy & Operations team. You may also play a central role and contribute to organisation wide Strategy & Operations workstreams, as required. Working in a matrix model, you will play a critical role in building and maintain a One Foundation mindset from a strategy perspective.

What You’ll Do

You will working closely with peers in the Strategy & Operations team and with senior leaders in Focus Area and Enabler teams and be responsible for:

• Assisting the Director, Strategy with organisation strategy refinement and refreshes;
• Developing and evolving detailed strategy and BoW in alignment with the organisation-wide strategy and approach.
• Driving and contributing to the budgeting and annual planning process, including ongoing monitoring of milestones and financial performance;
• Setting, measuring and responding to performance against impact management indicators;
• Developing organisation wide tools, templates, policies and processes relating to strategic planning and project management;
• Contributing to regular portfolio management and board reporting;
• Overseeing risk, compliance and policy related matters; 
• Contributing to organisation wide tools, templates, policies, processes and projects (including IT projects);
• Providing a key point of contact for corporate service functions such as P&C, Finance, Legal and IT regarding operational processes for your Focus Area team, as required.

This is your opportunity to join a team of forward-thinking, change-making individuals transforming healthcare experiences. Operating at the intersection of two fast-growing industries – health and tech – you’ll play an active role in shaping the future of healthcare in Australia.

We're proud to share that Healthengine ranked 13th Best Workplace in Technology 2023.

Our Mission

Healthengine is a purpose-led business, and Australia’s largest consumer healthcare platform, helping people navigate the complex world of healthcare. We’re on a mission to improve access to healthcare by helping Australians find and connect with all primary care providers. Healthengine’s platform brings together a leading range of healthcare practices, healthcare specialties and health ecosystem partners in a suite of integrated offerings to help people get a better experience across each step of their healthcare journey.

We’re all patients, right? So, it’s easy to get behind a mission that seeks to improve the healthcare experience for all Australians. 

The Gig

We are looking for a Senior Product Manager to take ownership of our SaaS products and deliver transformative experiences to both health providers and patients.

We expect you to provide leadership in this domain. That includes market research and engaging closely with our customers and partners, gathering critical insights to help you craft a compelling product strategy and roadmap; but also working collaboratively with fellow product people, engineers, designers, and other stakeholders across the business, translating that strategic thinking into real, highly-valued, and commercially viable products.

Responsibilities:

• Define a comprehensive SaaS product strategy aligned with the company's overall vision, market trends, and customer needs
• Support and execute targeted market research activities to identify new opportunities, assess competition, and gather customer insights to inform product decisions.
• Create and maintain a clear and well-communicated product roadmap that outlines the product's vision, features, and release timelines.
• Collaborate with cross-functional teams, including engineering, design, marketing, sales, and legal, to align product development efforts with broader operations and ensure successful product launches.
• Define and prioritise product requirements based on customer feedback, market analysis, and business goals.
• Ship the product roadmap by ensuring that design and engineering have clear product acceptance criteria, documented decisions, and use case clarity.
• Take ownership of product outcomes, by collaborating with customer success teams to drive customer adoption, satisfaction, and retention. 
• Analyse product performance to identify opportunities for improvement.
• Equip the sales team with the necessary product knowledge and tools to effectively communicate product value to prospects and clients.
• Continuously monitor the competitive landscape and make strategic adjustments to keep the product ahead of the competition.
• Identify and address potential product risks, such as operational bottlenecks, product scalability issues, or legal compliance concerns.
• Support the execution of strategic partnerships and integration opportunities to enhance the product's value proposition and reach.

About You

You flourish in a fast-moving, agile environment and thrive in a tech culture where growth is inevitable. You’re a strategist with the ability to dream big and chart the path to achievement. You’re a master of productivity, have exceptional time management and can make swift decisions. You excel in communication; listening, questioning effectively and crafting compelling narratives. You’re a collaborator who works with others to create compelling, functional products. You have high emotional intelligence being very self-aware and empathetic towards user/customer challenges in product development. 

Experience you’ll bring:

• +5 years experience in the Australian healthcare sector, with a bias toward understanding the General Practice and Dental markets
• Senior product management or product leadership experience is preferred, particularly in an agile and cross-functional environment, with a subset of that experience in an established SaaS business.
• Demonstrable experience delivering and supporting a recognised/high-traffic product to market.
• An affinity for effective design; understanding UI/UX principles and the pillars of a well-designed product.
• Solid understanding of applicable frameworks, technologies, and services, with a commitment to stay updated with industry trends.
• Ability to champion the perspective of both users and customers through the product development process.
• Strong experience with core product management skills such as prioritisation, MVP thinking, development of a vision/strategy, customer interviews, market research, A/B testing, qualitative and quantitative data analysis, modelling, agile and lean thinking, roadmapping, and use of product development tools.

Additional Information

The perks behind the work

Healthengine is where you’ll be your best self. You’ll collaborate with smart, interesting people who will challenge you to be better. In addition to an array of growth opportunities, we also offer:

• A hybrid workplace, offering a healthy balance of work from home and office
• Good mix of virtual and on-site events and celebrations, because we know how to have fun
• Fully stocked kitchen including coffee on tap and subsidised vending machine in our Perth space
• Awesome discounts and salary packaging options through our benefit partners
• Extra leave so you can recharge and focus on your wellbeing 
• Support for you when it comes time to grow your family with paid parental leave

Diversity and inclusion

Healthengine believes in the power of a diverse work environment and are fully committed to building and maintaining an inclusive culture. We believe that our differences can create new ideas, offer unique perspectives and speak on behalf of all of our customers and consumers. If you think you have what it takes but don't check all the boxes, reach out anyway - we’d love to hear from you.

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

• Deliver business value through the development of safety, scope, cost, schedule, and quality outcomes in accordance with client capital management frameworks
• Formulate effective business cases through bringing together technical knowledge and commercial concepts
• Ability to work effectively in a matrix structure, liaising with and securing resources from functional heads and working groups
• Liaise with and coordinate contributions from multiple parties, maintaining a high level of stakeholder engagement and guiding overall study direction
• Monitor, manage and report relevant study performance indicators to meet business requirements
• Identify and resolve study delivery performance issues in a timely manner
• Identify and implement improvements to study delivery methods
• Develop and manage budgets and schedules for various work programmes
• Ensure project risks are identified and actively managed

Do you have a passion for shaping and influencing company culture? If so, we want you to join our team!  

We are currently seeking an experienced Assistant Health and Safety Manager to join our team based in the Sodexo Head Office working within the E&R Mining Sector and reporting directly to the Health and Safety Manager. This Permanent role requires site travel to the Pilbara region. 

You will work closely with operations and our client to assist with the management of HSE objectives, strategies and accountabilities. You will schedule HSE functions to support operations and act as a point of contact for operational and business departments.  

Your responsibilities will include: 

• Develop and execute health and safety plans 

• Prepare and enforce policies to drive culture of health and safety 

• Evaluate practices, procedures and facilities to assess risk and adherence 

• Conduct training and presentations for health and safety matters and accident prevention 

• Monitor compliance to policies and laws by inspecting employees and operations 

• Investigate accidents or incidents to discover causes and work with IM platform 

• Recommend solutions to issues, improvement opportunities or new prevention measures 

• Report on health and safety awareness, issues and statistics 

Who are we looking for?  

We’re looking for someone who will provide continual improvement by driving strategies and initiatives to prevent workplace incidents.  

To be successful, you’ll need:  

• Australian citizenship or full Australian working rights  

• Ability to undergo a pre-employment medical, including drug & alcohol testing  

• 2 years’ experience in the safety industry or similar discipline  

• Minimum Certificate 4 Health & Safety 

• A current WA Manual Driver's license  

• Understanding of legal health and safety guidelines 

• Ability in producing reports and developing relevant policies 

• Excellent organizational and motivational skills 

• Outstanding attention to detail and observation ability 

• Exceptional communication and interpersonal abilities 

Why choose Sodexo?  

Sodexo is a people business, employing over half a million people worldwide and thousands here in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication.  

We believe the more diverse we are, the stronger we are. No matter your background, we will do all we can to help you thrive. We are committed to promoting equal opportunities, valuing diversity, and creating an inclusive working environment for all our employees.    

At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.  

We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program!   

How to apply?  

If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience and availability.   

One of our friendly recruiters will contact shortlisted candidates for a phone interview. This will also be your opportunity to ask any questions you may have.  

Submit your application today and become part of the Sodexo family!