• Identify operational requirements and opportunities for improvement.
• Extensive knowledge and experience of key operational processes including backup, monitoring, and disaster recovery 
• Design, build and support an operating model that positions MedHealth to confidently face a dynamic future utilising new technology and best practice processes.
• Gather information by analysing how MHG systems interact, process workflows and business service requirements to ensure that MHG’s IT environment is fit for purpose.
• Develop key metrics to measure success through operational data and information.
• Research and make recommendations on software products and services, conduct feasibility studies for software and systems products planned for purchase and give suggestions based on findings.
• Cover a broad range of activities including application support, capacity planning, storage/backup, disaster recovery and IT asset management.
• Identify emerging and current operational risks ensuring that there is an effective approach in place to manage risks.
• Analyse and provide solution to system issues to improve stability and prevent incidents.
• Work with vendors by building and maintaining a strong working relationship with key partners to improve service and put in place appropriate remediation to remediate issues.
• Responsible for the definition, design, implementation, and maintenance of support capabilities for infrastructure and applications across MHG.
• Identify incident trends; recommend and implement improvements to proactively prevent and reduce incidents.
• Respond to incidents within the MHG environment as part of the Incident process.
• Support effective change management practices.
• Prepare Standard Operating Procedures for the daily maintenance of applications and underlying systems
• Put in place automation of the operating procedures and monitoring capabilities.
• Identify new solutions for improved processes, as well as develop cost/benefit analysis for business solutions
• Make certain that technology solutions adhere to quality standards and ITIL processes.
• Collaborate with the project teams to review or inspect work to guarantee their quality.
• Via a continuous improvement mindset ensure processes are agreed and documented, actions out of post incident reviews are implemented and proactive actions are undertaken to prevent incidents.
• Review and evolve practices to ensure that they are fit for purpose and providing the best outcomes.
• Ensure that all systems are risk managed and align with the architectural strategy and meet cybersecurity requirements.
• Function as an effective, positive team member
• Maintain active knowledge of work health and safety practices and procedures
• Adhere to all policy and procedures
• Carry out other reasonable duties as required
• Undertake project work as determined by the business

Would you describe yourself as being willing to learn, a team player, friendly and approachable?

Do you believe you have the confidence to ask questions and drive process improvement?                    

Do you love working with numbers and systematic approach to carrying out work?

Most of all do you love a challenge?

If yes, then this could be the role you’ve been looking for!

We are currently searching for an Operations Support Assistant to support the operations function across a growing team in the Natural Resource sector. 

As this is a unique role we encourage and appreciate that past experiences, back grounds and future goals will contribute to making someone the most suitable candidate. Most of all we are looking for a person that has a positive, “can do” approach to their work and learning as we commit to guide you on your journey in becoming an operations superstar!

This is a diverse role and no two days will be the same, the main responsibilities include:

• Ensuring the team maintain compliance through weekly checks and reporting
• Monthly invoicing
• Project set up in D365
• Supporting and the preparing the team for audits
• Calendar and event management
• Formatting of proposals, reports and CV conversions as per our corporate identity standards
• Providing support to the national operations lead
• Assisting the team with general queries

Would you describe yourself as being willing to learn, a team player, friendly and approachable?

Do you believe you have the confidence to ask questions and drive process improvement?                    

Do you love working with numbers and systematic approach to carrying out work?

Most of all do you love a challenge?

If yes, then this could be the role you’ve been looking for!

We are currently searching for an Operations Support Assistant to support the operations function across a growing team in the Natural Resource sector. 

As this is a unique role we encourage and appreciate that past experiences, back grounds and future goals will contribute to making someone the most suitable candidate. Most of all we are looking for a person that has a positive, “can do” approach to their work and learning as we commit to guide you on your journey in becoming an operations superstar!

This is a diverse role and no two days will be the same, the main responsibilities include:

• Monthly invoicing
• Project set up in D365 and project administration
• Arrange travel bookings, medicals and responsible for arranging the teams inductions in clients systems
• Calendar and event management
• Formatting of proposals, reports and CV conversions as per our corporate identity standards
• Supporting and the preparing the team for audits
• Handle the teams IT procurement requests and work with IT team to arrange set up
• Assisting the team with general queries

Kelton Rentals is a family-owned earthmoving equipment hire business that deliver quality rental machinery and outstanding customer service.. Based in Queanbeyan we provide an extensive range of Earthmoving Dry Hire machinery in Canberra and surrounding areas, including South Coast, Snowy Mountains and Western NSW.

We support builders, plumbers, landscapers, councils, government, civil contractors, and earthmoving companies with reliable, high-performance earthmoving equipment.

We require an operations coordinator that will help us in exceeding our client expectations by delivering great customer service and ensuring that all customer orders are completed and ready in the required time frame.

The candidate will be responsible for performing the day-to-day activities to assure great customer relationships, expedite the delivery of customer orders, breakdowns & clients request with operating machines & attachments. 

Responsibilities:

• Coordinating the operations team - mechanics, delivery drivers & yard team 
• Scheduling services on all equipment 
• Co-ordinating equipment maintenance & repairs with mechanical team
• Organising on site repairs & breakdowns
• Ensure deliveries & collections are keeping to schedules 
• Checking equipment is going through all the returns & ready for rental procedures.
• Assist with office staff booking in machines, answering phone calls & preparing rental agreements & off hires
• Costing damage to equipment & advising client of damage & costs for repairs 
• Ordering parts for scheduled servicing, breakdowns & repairs

• Good communication skills with the ability to work effectively across functional groups
• Excellent planning and organising skills 
• Resilient and adaptable with the ability to be decisive and work constructively under pressure
• Innovative with a focus on continuous improvement
• Strong self-awareness and insight
• Work hours 6.30am to 5pm Monday to Friday
• 100% non smoking/vaping while on duty including breaks.
• Heavy vehicle licence is beneficial

• Opportunity for career progression within the business
• Join a reputable, family-owned company with a strong industry presence.
• Work with a modern fleet of equipment and cutting-edge technology.
• Competitive salary 

If you are a self-motivated individual with a passion for operations, excellent customer service skills, and a desire to work in a fast-paced environment, Kelton is the perfect place for you. Join our team and contribute to our mission of delivering unmatched service to our valued customers.

About OES

Online Education Services (OES) is a leader in online education, helping universities elevate student experiences in the digital era. With a proven collaboration process with universities, we have cultivated several transformative and long-lasting partnerships.

Our dynamic global team shares a vision to transform the student experience through innovation and collaboration. OES people are leaders in their respective fields, ensuring best practice strategic thinking is delivered in every element of our partnerships.

About the role

The Casual Student Services Adviser will be responsible for a range of functions contributing to the effective services of students across Higher Education and VET programs.

The role is broad in scope and requires a high degree of initiative and self-management to deal with the full range of activities related to the student lifecycle. The role will deal with all aspects student services including admission, credit assessments, placements and enrolments.

The role is a blend of administration and customer service, and supports the wider Student Operations teams.

About you

The successful applicant will possess the following:

• A solution focused attitude to problem solving
• Demonstrated experience in an administrative role which required coordination of a range of functions, preferably within a tertiary education institution
• Ability to interpret and provide advice about policies and procedures
• Demonstrated commitment to exemplary customer service and the ability to be flexible and responsive to customer needs
• High level computer literacy including the Office suite, database applications and the ability to learn new systems
• Excellent communication skills and strong attention to detail
• Tertiary qualification (in any field) or substantial progress towards the completion of a tertiary qualification

What’s in it for you?

Along with joining a passionate, energetic and highly skilled team, this role will allow you to gain exposure to many growth and development opportunities. OES offers a hybrid, flexible approach to work, where we work 2-3 days from our state-of-the-art Cremorne office, and the rest from home (or wherever you choose!). Breakfast, snacks, table tennis and Nintendo Switch are all available in the office, as well as an in-house massage therapist and weekly staff drinks. Ultimately, you will be joining a values-driven, collaborative business where your creativity and innovation will be nurtured and celebrated.

If this role is of interest, please apply now with your updated CV.

NB: Location is across Australia, preference for Brisbane

About Beanstalk: 

Beanstalk exists to unleash the potential for agriculture to be a leading force for good. We believe our food system needs reinvention to feed a growing global population on a healthy planet, and we are working hand-in-hand with innovators, agribusinesses, and public sector leaders to make it happen. If this excites you, we would love for you to apply! 

We are a specialised team of strategy, venture building and innovation experts dedicated to the agriculture and food sector in the Indo-Pacific. Our role is to catalyse the adoption of new technologies and build capabilities that help to unlock our ability to produce nutritious food in a responsible, ethical and sustainable manner. 

Beanstalk achieves this through two arms of its organisation: Beanstalk Advisory, its Indo-Pacific consulting business that partners with agribusiness, governments, and donors to tackle their most pressing challenges in the agriculture value chain; and Beanstalk Ventures, its venture building arm focused on venture creation and building, investing and scaling impact-focused solutions shaping our future food system. 

About the Beanstalk Drought Venture Studio: 

Australia is one of the driest continents on earth, yet we have a vibrant agricultural sector that constantly adapts to climate change challenges - necessity has made us amazing innovators. This resourcefulness makes Australia the natural home for our Drought Venture Studio.  

This world first partnership between the Commonwealth - through its Future Drought Fund - and Beanstalk AgTech will identify problems from the ground up and develop and fund solutions through practical commercialisation. Beanstalk will work with the eight Drought Innovation Hubs across Australia and industry to enable the creation of new startups and technological innovation in response to drought.  

The program’s mission is to support nearly 100 commercial solutions, and to back 8 high growth ventures over the next 2 years, positioning Australia as a global leader on drought and climate solutions to agricultural resilience. 

About the role:

We are hiring a Studio Operations Lead that will join the Beanstalk Ventures team. They will be responsible for the coordination and organisation of venture studio programs launched under Beanstalk Ventures. The first landmark studio program is the Drought Venture Studio. You will be working closely with the Studio Director and Head of Ventures and leveraging the programmatic knowledge of the Beanstalk Advisory team to ensure the Drought Venture Studio runs like a well-oiled machine.  

You will be leading the design and operation of the Drought Venture Studio’s internal operating system. This is not a copy and paste, we are looking for a leader who we can entrust to really take the reins and own the creation a high-performance workflow to underpin the world-first Drought Venture Studio.  

In this role, you will: 

• Build the operational workflow for key activities including (but not limited to): 

1. Internal communications 
2. Application and selection processes 
3. Onboarding and orientation of the Venture Builders 
4. Reviewing and support with refining the accelerator and venture program 
5. Facilitate processes for continued learning and development 
6. Programmatic evaluation, feedback and reporting 
7. Solidifying a manual for the entire program 
8. Crisis management 

• Be responsible for the day-to-day management of the Drought Venture Studio, leading the operations and functions of the Studio 
• Engage regularly with Studio participants to ensure clarity of expectations and timelines 
• Develop and maintain a strong culture within the Drought Venture Studio – focused on high performance, collaboration, mutual support etc. 
• Review the service-level outcomes across support partners, ensuring accountability and providing feedback for change where required 
• Manage and track outcomes across the accelerator and Drought Venture Studio to ensure participants are well supported, and have clarity on the program journey 
• Work with the Studio Comms and Community Lead to design and implement Founder/CXO recruiting strategies 
• Organise the logistics of field trips, workshops, and get togethers for the Drought Venture Studio participants and team members 
• Organise networking events, knowledge-sharing sessions, and community-building activities to enhance engagement and connection across the program 
• Own feedback surveys and metric collection on program outcomes, regularly collate into a report for the broader organisation 

• Support the Studio Director in monitoring and evaluation requirements and reporting. 

Still with us here? You are probably one of us. Research out there suggests that women and underrepresented people are less likely to apply for a role despite being perfectly qualified. We would love for you to introduce yourself – as a business with global ambitions and working deeply amongst remote communities, diversity in people, experiences and perspectives brings us closer to our mission of building a regional food system that serves the communities we work across. We're looking for people of all genders, races, ethnicities, orientations, abilities, and disabilities to join us.

Beanstalk highly encourages Aboriginal and/or Torres Strait Islander people to apply, and are seeking applicants who have demonstrated knowledge and understanding of Aboriginal and/or Torres Strait Islander culture and social ways of life.

About You:

• 4+ years of experience in program or project management of larger scale programs 
• Experience in program management in the startup ecosystem will be considered favourably
• Highly organised, with the ability to use project management software to manage key programmatic milestones and coordinate with all roles across the Venture Studio
• Strong communicator with good interpersonal and relationship-building skills
• Proactive problem solver who can be relied on to take initiative, ownership and getting things done 

Location:

• Based in Australia, preference for Brisbane based 
• Ad hoc travel across the program for workshops, events and showcases 

About OES

Online Education Services (OES) is a leader in online education, helping universities elevate student experiences in the digital era. With a proven collaboration process with universities, we have cultivated several transformative and long-lasting partnerships.

Our dynamic global team shares a vision to transform the student experience through innovation and collaboration. OES people are leaders in their respective fields, ensuring best practice strategic thinking is delivered in every element of our partnerships.

About the role

The Student Services Adviser will be responsible for a range of functions contributing to the effective services of students across Higher Education and VET programs.

The role is broad in scope and requires a high degree of initiative and self-management to deal with the full range of activities related to the student lifecycle. The role will deal with all aspects student services including admission, credit assessments, placements and enrolments.

The role is a blend of administration and customer service, and supports the wider Student Operations teams.

About you

The successful applicant will possess the following:

• A solution focused attitude to problem solving
• Demonstrated experience in an administrative role which required coordination of a range of functions, preferably within a tertiary education institution
• Ability to interpret and provide advice about policies and procedures
• Demonstrated commitment to exemplary customer service and the ability to be flexible and responsive to customer needs
• High level computer literacy including the Office suite, database applications and the ability to learn new systems
• Excellent communication skills and strong attention to detail
• Tertiary qualification (in any field) or substantial progress towards the completion of a tertiary qualification

What’s in it for you?

Along with joining a passionate, energetic and highly skilled team, this role will allow you to gain exposure to many growth and development opportunities. OES offers a hybrid, flexible approach to work, where we work 2-3 days from our state-of-the-art Cremorne office, and the rest from home (or wherever you choose!). Breakfast, snacks, table tennis and Nintendo Switch are all available in the office, as well as an in-house massage therapist and weekly staff drinks. Ultimately, you will be joining a values-driven, collaborative business where your creativity and innovation will be nurtured and celebrated.

If this role is of interest, please apply now with your updated CV.

About Us

Online Education Services (OES) is an education provider that partners with universities to provide purposefully designed and highly engaging online programs. This position will be working within OES in association with Swinburne Online.

Swinburne Online delivers world-class learning though degrees specifically designed for the online student. Each degree is tailored to provide opportunities for students who are often unable to undertake university studies on campus.

At Swinburne Online, the student is at the forefront of everything we do. This role is an opportunity to support and guide our students through their learning journey. Our Online Learning Advisers (OLAs) are the subject matter experts who facilitate the student’s learning, with a focus on helping them achieve their goals.

What you will do

Our OLAs are responsible for the following:

• Providing an exceptional student experience through the delivery of academic content developed by our partner academics and our learning design team 
• Facilitating learning activities that engage and support student learning 
• Undertaking assessment tasks (including moderation, marking, and feedback) as well as processing and submitting results according to set timelines 

Online Learning Advisers are not required to establish curriculum, design learning activities, schedule learning and teaching, set assessments or develop marking schemes.

What we can offer you

• 100% remote work with flexible hours to fit around your other commitments. 
• Paid 3-week online facilitation training course that will provide you with best practice strategies to engage and support online students. (You will need to ensure you are available for 21 hours of online training across this time period). 
• The ability to use your discipline expertise to help others achieve their goals 
• The opportunity to develop your online teaching skills within a forward thinking innovative organisation  
• A supportive and connected team to grow and develop within

Who are we looking for?

We are looking for candidates who have experience with psychological testing and evaluation. You must be proficient and confident in teaching factor analysis.

• You will hold a postgraduate qualification (Masters or PhD) in Applied Statistics or similar
• You will have a minimum of 3 years industry experience
• You are motivated by student success and passionate about online learning
• You are a passionate and clear communicator 
• You have strong presentation skills and the ability to maintain an engaging and positive online presence 
• You are proactive and organised
• You thrive in a remote working environment 

Now is your chance to join a highly engaged workforce and make a positive impact on the experience of our students!

If you're interested, please apply via SEEK with a CV and cover letter explaining how you match up with the role requirements above and why you want to work as an OLA with Swinburne Online.

The Group

Proudly part of the Hornblower Group, Journey Beyond is a national business focused on bringing Australia’s most unique and iconic experiences to life. Our aim is to take guests beyond, to ignite their imagination and to transform the amazing into the breath-taking.

Our suite of iconic tourism brands stretches across Australia’s beautiful coastline and deep into the heart of our continent’s rich landscape. We own and operate Journey Beyond Rail Expeditions (The Ghan, Indian Pacific, Great Southern and The Overland), Rottnest Express, Cruise Whitsundays, Darwin Harbour Cruises, Sal Salis Ningaloo Reef, Outback Spirit, Melbourne Skydeck, Eureka 89, Journey Beyond Cruise Sydney and Horizontal Falls Seaplane Adventures.

Horizontal Falls Seaplane Adventures is proud to be the region’s most awarded, experienced, and longest running tour operator as we offer the widest range of day trips and luxury overnight adventure tours to the spectacular Horizontal Falls and the scenic surrounds. Off the back of a bumper season with plans to make each year bigger and better… we’re inviting you to come along for the journey.

About the Role

We are seeking a Marine Operations Manager to join our business in Broome, WA. Reporting to the General Manager, this is a key leadership role responsible for the overall marine operations and delivery, including vessel maintenance of Horizontal Falls marine assets.

Key responsibilities include:

• Setting, delivering, and implementing operating plans for the marine operations and maximising the opportunities to achieve the budget and priority targets including continuous improvement, cost management, guest experience and operational excellence
• Providing strategic advice and recommendations for marine operations to the General Manager
• Driving a high-performance culture through delegating, mentoring, and overseeing the work performance of direct reports
• Ownership of marine operating procedures and best practice, driving the safety culture and always ensuring safety, risk and compliance is first class
• Planning and managing service, maintenance and repair programs that continually improve the efficiency, reliability, and presentation of the marine assets including vessels and pontoons to enhance the guest experience
• Actively managing all maintenance related contractors/third party providers – negotiations of pricing, service level agreements, volumes, and contracts
• Ensuring compliance with AMSA, DBCA and other regulatory bodies is maintained

About You

You will be an accomplished operational leader with sound commercial and financial acumen. You will have a proactive and solutions focused approach with a ‘can-do’ attitude to achieve the best outcome for business operations.

Ideally you will have experience in a similar role with exposure to or an understanding of the travel and tourism industry. Trade qualifications as a Vessel Master and/or Marine Engineer or sound knowledge will be beneficial.

This role works closely with our Operations Managers focused on our land and air based operations, along with our dedicated Marine WHS and Group Engineering team to ensure the success and efficiency of the business. This is an incredible and rare opportunity to work with some of the industries best in a dynamic, growing tourism business.

What We Offer

An attractive salary, relocation support and accommodation assistance in Broome, as well as:

• Generous discounts on Journey Beyond travel and experiences & up to 40% discount on Journey Beyond merchandise
• Employee referral policy payments
• Study Assistance opportunities
• Exclusive private health partnership with MediBank
• Access to leading Employee Assistance Program (EAP) providers

If this sounds like the opportunity you have been waiting for, we look forward to hearing from you.