About the business

Journey Beyond is focused on bringing Australia’s most unique experiences to life. We are currently seeking a Housekeeping Attendant to join their team on The Ghan based in Alice Springs, one of Australia’s most luxurious rail journeys.

About the role

An exciting opportunity for a passionate and self-motivated individual to join the Platform team based at the Alice Springs Terminal. In this role you will be responsible for working within a team to help facilitate the requirements of The Ghan while it is stationed in Alice Springs.

Responsibilities

Reporting to the Terminal Manager, some of your tasks will include:

·          Platform duties, including luggage handling.

·          Refiling the train with water

·          Operating equipment including wheelchair lifter and on-site vehicles

·          Set-up and pack-down of semi-weekly dinner functions

·          Transporting stock and supplies on and off-site

·          As required, cleaning and housekeeping tasks on-train and in the terminal.

·          Other duties as requested.

About you

·          Can do attitude

·          Full and unrestricted driver’s license (H Endorsement preferred but not necessary)

·          Confident towing a trailer

·          Safety focused

This position will require you to be on your feet for long periods of time and primarily outdoors. To be successful in this position you will have a keen eye for detail and quality of presentation and be able to operate calmly under time pressure. Ability to safely adhere to protocols when engaged in manual handling and operation of equipment.

This is your opportunity to be part of a business with a passionate focus on continuous improvement and high-quality customer service.

The shift patterns where you may be rostered are as below:

March - November

 Monday: 12:30pm - 5:30pm

Thursday: 8:00am - 1:00pm

 April - October

 Monday 12:30pm - 5:30pm
Thursday - Alternating shifts: 8:00am - 1:00pm / 1pm - 10pm
Sunday - Alternating shifts: 10:00am – 1pm / 7:00pm – 10:00pm

If you are looking to boost your hours, we have other opportunities to do so within other Journey Beyond businesses in Alice Springs and the Northern Territory.

If you would like to find out more information about the role, enquire today. This role is classified as a Service Operator, Level 1, in the Great Southern Rail Enterprise Agreement 2023.

About us

Darwin Harbour Cruises operates the three-tier catamaran Charles Darwin, boasting a Sun Deck that’s perfect for watching the spectacular setting sun or enjoying the fresh sea breeze. We pride ourselves in showing our guests what true Territory hospitality is all about!

Darwin Harbour Cruises is part of Journey Beyond, a national tourism business focused on bringing Australia’s unique and iconic experiences to life.

About the role

We are seeking an MED 2 or MED 3-qualified Engineer with aspirations to become a Vessel Master, to join us in a permanent position. Initially joining in a part-time capacity, we will support this individual to complete their Master <24m qualification throughout the 2024 year, to set you up for a full-time, permanent Vessel Master position with Darwin Harbour Cruises.

During our season which runs from February to December, this role will be based at Stokes Hill Wharf on a rotating roster. During the off-season, this role can enjoy time off or be considered to gain further experience at one of our other Journey Beyond businesses across Australia.

Reporting to the Vessel Master, this position assists in the maintenance and upkeep of the Charles Darwin vessel, including:

• Performing routine vessel maintenance and repairs to ensure continuous and reliable operation
• Conducting inspections, troubleshooting issues, and diagnosing any problems that may arise in vessel mechanical, electrical, and hydraulic systems
• Assisting in major repairs and overhauls, collaborating with contractors and suppliers as necessary
• Playing an active role in implementing preventative maintenance programs to maximise vessel performance and minimise downtime
• Maintaining accurate records of maintenance activities through a digital asset management system, including logs, reports and documentation of all work performed
• Ensuring compliance with relevant regulations, standards and procedures governing marine maintenance and safety, in addition to adherence with Company SOPs and operational procedures
• Working as part of a team, the Engineer also supports with hospitality duties to support the front of house team where required.

About you

The ideal candidate will have an eye for detail and take pride in your work. You are a team player, while also able to work autonomously using your initiative and demonstrated problem solving skills. You will have a proactive and solutions focused approach with a ‘can-do’ attitude to achieve the best outcome for business operations.

To be successful in this role you will have:

• An AMSA-issued MED 3 minimum (MED 2 advantageous)
• Experience as a Marine Engineer preferably in the marine tourism industry
• A valid First Aid & CPR certificate, or willingness to obtain
• A valid RSA certificate, or willingness to obtain

What We Offer

Aside from an attractive salary, your Master qualification paid for and days off for study, you'll also enjoy:

• Generous 75% discount on Journey Beyond travel and experiences
• Opportunities to grow your experience across our other 13 brands nationally
• Generous discounts with key suppliers such as Qantas Club & Appelles products
• Exclusive private health partnership with Medibank
• Access to leading Employee Assistance Program (EAP) providers

To apply, please submit your Resume along with a Cover Letter telling us a little bit more about you.

Applications close 5:00pm Monday 19 February, however applications will be reviewed and progressed as they are received - so don't wait, apply now!

About the business

Journey Beyond is focused on bringing Australia’s most unique experiences to life. We are currently seeking a Housekeeping Attendant to join their team on The Ghan based in Alice Springs, one of Australia’s most luxurious rail journeys.

About the role

As a Housekeeping Attendant, you will be responsible for ensuring the cleanliness and presentation of guest cabins and communal areas, creating a comfortable and inviting environment for guests to relax in. You will be part of a team dedicated to providing exceptional service and unforgettable experiences for guests traveling on this iconic journey.

Responsibilities

• Clean and maintain the assigned number of cabins and communal areas to the highest standard
• Ensure all guest amenities are fully stocked and replenished
• Prioritize and complete daily tasks on time and efficiently
• Report any maintenance issues or damage to the relevant department
• Demonstrate excellent customer service skills, responding to any guest queries or requests promptly and professionally
• Assist with set-up and pack-down for semi-weekly dinner functions
• Uphold company policies and procedures in relation to housekeeping and safety
• Contribute to the overall success of The Ghan by actively participating in team meetings and seeking to continuously improve the guest experience

Requirements

• Previous experience in housekeeping, ideally within a hospitality or travel environment
• Strong attention to detail and ability to follow specific instructions
• Excellent time management skills and ability to prioritize tasks effectively
• Good communication skills and ability to work well within a team
• The physical ability to perform cleaning tasks, including bending, lifting, and standing for extended periods of time
• A positive, can-do attitude and commitment to providing exceptional customer service
• Flexible availability, including the potential for early morning or evening shifts and working weekends and public holidays as required

The shift patterns where you may be rostered are as below:

March - November

 Monday: 12:30pm - 5:30pm

Thursday: 8:00am - 1:00pm

 April - October

 Monday 12:30pm - 5:30pm
Thursday - Alternating shifts: 8:00am - 1:00pm / 1pm - 10pm
Sunday - Alternating shifts: 10:00am – 1pm / 7:00pm – 10:00pm

 If you are looking to boost your hours, we have other opportunities to do so within other Journey Beyond businesses in Alice Springs and the Northern Territory.

If you would like to find out more information about the role, enquire today. This role is classified as a Service Operator, Level 1, in the Great Southern Rail Enterprise Agreement 2023.

About the business

Journey Beyond is focused on bringing Australia’s most unique experiences to life. We are currently seeking a Housekeeping Attendant to join their team on The Ghan based in Alice Springs, one of Australia’s most luxurious rail journeys.

About the role

We are currently seeking enthusiastic Guest Service Attendants to join our Alice Springs Guest Services Team. In this role your primary responsibility will be providing high quality service and experiences on our Ghan guests embarking on off-train tours within Alice Springs. 

Responsibilities

• Providing guest service as a tour host and Ghan representative for our off-train tour experiences 
• Greeting and assisting guests upon arrival and departure in Alice Springs, both on tour and at the terminal  
• Provide on-board commentary, if required, throughout the tour
• Food and beverage service at terminal and on tour
• Operating the souvenir and merchandise area
• Housekeeping duties around the terminal
• Other duties as requested

About you

Candidates with demonstrated experience delivering high quality guest service in a front of house hospitality environment will be highly regarded. Local knowledge, a passion for Alice Springs and customer service. Outstanding presentation and communication skills are essential.

The shift patterns where you may be rostered are as below:

March - November

 Monday: 12:30pm - 5:30pm

Thursday: 8:00am - 1:00pm

 April - October

 Monday 12:30pm - 5:30pm
Thursday - Alternating shifts: 8:00am - 1:00pm / 1pm - 10pm
Sunday - Alternating shifts: 10:00am – 1pm / 7:00pm – 10:00pm

If you are looking to boost your hours, we have other opportunities to do so within other Journey Beyond businesses in Alice Springs and the Northern Territory.

If you would like to find out more information about the role, enquire today. This role is classified as a Service Operator, Level 1, in the Great Southern Rail Enterprise Agreement 2023.

About us

Darwin Harbour Cruises operates the three-tier catamaran Charles Darwin, boasting a Sun Deck that’s perfect for watching the spectacular setting sun or enjoying the fresh sea breeze. We pride ourselves in showing our guests what true Territory hospitality is all about!

Darwin Harbour Cruises is part of Journey Beyond, a national tourism business focused on bringing Australia’s unique and iconic experiences to life.

About the role

We have immediate opportunities available for casual Cruise Attendants / Waiters to join our team for the season which operates from mid-February to mid-December. This position works on a rotating roster with most shifts from 4:00pm - 9:00pm, however this can vary depending on what we have booked for the week. In peak season we operate 7 days a week, and in the shoulder months when ramping up and down, we operate between 3-6 days per week.

Our Cruise Attendants are responsible for delivering exceptional customer service and creating memorable guest experiences. Cruise Attendants are primarily responsible for greeting and assisting guests, delivery of food and beverage services, vessel and passenger safety, vessel presentation and safety briefings.

About You

We'd love to hear from you if you are a team player with a passion for creating memorable guest experiences!

Previous food and beverage or fine dining experience is preferred, however if you can demonstrate an exceptional customer service approach, strong communication skills, a positive "can-do" attitude and are comfortable working on water, that's what really matters.

To be successful, you must hold a current Responsible Service of Alcohol (RSA) certificate, and have the necessary working entitlements to work in Australia, with a minimum 6-month commitment. You will also be able to work flexible hours which may include weekends, public holidays and extended hours

Are you ready to join us? Your journey begins here, apply now!

Be part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Outback Spirit offers a range of unique adventure tours, desert safaris and luxury short stays across our beautiful country. Our adventures capture the very essence of Australia, from the rugged red cliffs of the Kimberley to the unspoiled natural wonder of Arnhem Land & Far North Queensland, we bring iconic experiences to life. We operate 10 lodges in some of the most remote, inaccessible and beautiful locations. Our team of guides, drivers, camp and operations staff are passionate about the outdoors and take pride in bringing our guests on the adventure of a lifetime.

The Role

We are currently seeking a Head Chef to join us for the 2024 season for each of the following locations:

Seven Spirit Bay Lodge

Murwangi Safari Camp

Our Head Chefs create amazing experiences by creating and delivering exceptional meals for our guests and staff members.

If you are excited about food and providing exceptional service and thrive on a challenge then this is the position for you.

Responsibilities include but are not limited to:

• Oversee the daily running of all the kitchen requirements
• Meet and where possible exceed guest expectations
• Ensure food standards, preparation, presentation and cooking techniques are established and monitored to meet Food Safety guidelines and are maintained at that level
• Work with the kitchen team and take corrective action where appropriate and within company guidelines if standards are not met
• Ensure the highest possible standard of hygiene is practiced and maintained by all staff members to meet Health & Safety regulations and relative legislation
• Cultivate a positive work environment where learning and personal development are benchmarks by which quality improvement is driven

About You

• Minimum 3-5 years as a Head Chef
• Advanced culinary knowledge and extensive cooking experience
• Demonstrate excellent and respectful communication skills
• Exceptional time management and organisational skills, with the ability to work well under pressure
• Able to cater for dietaries without compromising on taste
• Up-to-date knowledge of cooking techniques and recipes
• Must hold a Certificate III in Commercial Cookery
• Current Food Safety Supervisor Certificate

• An attractive salary
• Onsite accommodation and meals
• A rare opportunity to live in one of the most spectacular settings
• The opportunity to gain a true appreciation of some culturally significant wilderness
• The amazing opportunity to work in a dynamic, growing tourism business
• Generous discounts on Journey Beyond travel and experiences
• Up to 40% discount on Journey Beyond merchandise
• Study Assistance to prepare you for expanded career growth opportunities
• Generous discounts with key suppliers such as Qantas Club & Appelles products
• Exclusive private health partnership with MediBank
• Access to leading Employee Assistance Program (EAP) providers

We are seeking an Experienced Supervisor with full availability to join our Capalaba Restaurant!!

The Job involves:

• Opening and closing the store
• Supervising employees including juniors
• Training and Development of all staff to achieve outstanding results
• Opening and/or closing store
• Training new employees
• Monitoring store performance and meeting KPI's
• Handling customer complaints and concerns
• Food Preparation including deep fryer/grill use
• Cash handling and register operation
• Cleaning and maintaining the store

Love getting out on the road, having control over your schedule and the idea of an early afternoon knock off? A role as a Hygiene Product Installer and Maintenance Technician technician with Initial Hygiene (A Rentokil Initial company) could be what you’re looking for.

Initial Hygiene is looking for enthusiastic, natural-born problem solvers with a great attitude to join our team of hygiene technicians on a full-time, permanent basis, working Monday to Friday. We have roles available across the country.

If you’re looking for a job that offers autonomy, flexibility and variety and are looking to be part of an organisation where you are empowered and supported every step of the way, we’d love to hear from you.

Benefits of being part of the Initial Hygiene team:

• A fully-maintained company van including fuel card for work purposes
• Mobile phone
• Employee cash incentive programs & bonuses
• Company uniform, safety boots and all the tools you need
• Comprehensive induction, training and qualification
• Access to employee assistance program, for you and your family
• Ongoing learning and development
• Career Progression, many of our technicians have expanded into managerial, supervisory or cross functional roles
• ...and more!

At Rentokil Initial, we take care of the training, but what we do need from you is:

• Valid driver’s license
• Current Working with Children Check
• As part of the recruitment process, you will be required to complete pre-employment medical, references and police checks
• Confident using a mobile phone service app/tablet

About Rentokil Initial (Parent company of Initial Hygiene)

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

From washrooms, to aged care homes, to office plantscaping and classrooms – we're there, ready, bursting with passion and pride to make a positive difference for our customers and communities.

We operate three brands: Rentokil Pest Control, Initial Hygiene and Ambius Indoor Plants. Our parent company, Rentokil Initial plc, employs more than 56,000 people across more than 80 countries, supporting over 5 million customers.

Employee Testimonials:

"As an Initial Hygiene Technician, you feel like your own boss."

Stephen Kroger

Initial Hygiene Technician

“I got to the point in my life where I was looking for something different. Since joining Rentokil, I’ve been provided with so many qualifications and opportunities for advancement.”

Jim Evans

Senior Technician

“Being in the Rentokil Initial Team, it feels like a family.”

Thanh Nguyen

Technician

“The culture is really supportive, you feel like you’re included by the whole business.”

Suzy Harris

Technician

Rentokil Initial has a great opportunity for an enthusiastic Customer Service Consultant to join our team based in Darwin on a Permanent full-time basis.

This role reports directly to the Customer Service Team Lead and will see you utilise your awesome Customer Service experience to build customer relationships, work with technicians on scheduling and make outgoing calls to customers to promote our products and services.

Core responsibilities in the role include:

• Keeping the customer at the centre of your thinking by taking responsibility and ownership for customer satisfaction, loyalty and responding to customer queries related to their bookings in an effective manner.
• Proactively making outbound calls to our existing customers to promote our products and services
• Demonstrate experience in customer service, including the ability to display empathy and active listening skills. Provide a high level of customer service and act as the first point of contact for customer enquiries via phone and email.
• A high degree of attention to detail and accuracy while scheduling appointments for residential customers
• Converting incoming enquiries into sales opportunities using excellent verbal and written communication skills, including interpersonal skills
• Ability to work to deadlines, KPI's and meet sales targets while working as a team and independently.
• Ability to multi-task and attend to ad-hoc jobs as and when they arise
• Documentation of all relevant information on the CRM to provide clear instruction for field technicians.
• Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance.

The ideal candidate will possess:

• Experience working in call centre or internal sales environments (essential)
• Demonstrated experience in phone sales and converting enquiries into sales
• Capable of working with multiple web-based data-bases and email programs. Experience in Microsoft suite is desirable.
• Proficient with communicating verbally and electronically
• Able to work calmly under pressure while multitasking.
• Proven problem-solving skills.
• Ability to work in a team environment to support fellow colleagues.
• Professional, reliable and punctual.
• Accurately enter data into systems.

What is on offer:

• Competitive salary, plus generous bonus/commissions structure to reward individual and team performance.
• A friendly, supportive environment where you can enjoy going to work each day.
• Access to staff benefits and discount program with major retailers and stores.
• Comprehensive training via company’s in-house programs.
• Access to ample on-site car parking.

At Rentokil Initial, we are proud to be the global expert in pest, hygiene and indoor plant care. What sets us apart is our people. We are a friendly and supportive team driven by a passion to help protect people, enhance lives and preserve our planet, every day.

If you’re the superstar we’re looking for, and you’re looking for a supportive company culture and a great opportunity for your career, click the Apply button now to submit your resume.

Employee Testimonials -

"There's a sense of purpose in what I do. I get up and go to work to make sure that my people are safe, they're happy and our clients are serviced."

Darran Gibson

“I love working at Rentokil - I love how the internal team bands together and getting to work with different customers every day.”

Matt Jones

“Rentokil Initial enables me to have a career where I feel valued but also gives me the opportunity to be a parent and have work-life balance.” 

Phillip Winkle