Total 2,383 Others/Any job vacancies in swan hill victoria

Looking for something refreshing and new?
Come and join an agency for the ambitious.

Praytell is a global creative communications agency built by big ideas and brilliant people. We create timely, integrated, headline-worthy campaigns across earned, social, digital, and more. We were born in Brooklyn, New York 10 years ago and have been cooking up award-winning work ever since. Here in Australia, we’re just warming up. 

Globally, we’re a team of 150+ creatives, creators, storytellers, and strategists working from our offices (and homes!) across the U.S., U.K., and Australia. 

We’re searching for an Account Manager who is looking to take the leap with a multi-disciplinary and fast-growing team that is singularly focused on doing great work with great people. 

The Gig 

As Account Manager (PR), you will be:

• Working with global and emerging brands across our consumer portfolio, which includes travel and tourism, lifestyle and wellness, retail, tech/entertainment, and not-for-profit projects. 
• Working hand in hand with senior leaders to support and lead various PR programs, including campaign development and delivery, pitch strategies, media outreach, research, reporting, and more.
• Leading and assisting client communications on project strategy, status, and deliverables, building trusted relationships with stakeholders at all levels. 
• Keeping your finger firmly on the pulse of the latest industry, media, and pop-culture trends and translating them into actionable insights and recommendations for our ambitious partners.

Bringing your unique perspective and bright ideas to creative brainstorms, and energy and optimism to problem-solving big and small. 

Sound Interesting? 

If you have 4-5 years of public relations/communications experience in an agency setting, supporting and/or leading multiple consumer accounts, we’d love to hear from you. Don’t quite fit the bill, but really feel this role is for you? Reach out - let’s talk. 

The Interview Process

Here’s what you can expect: 

• Submit application
• First round interview for selected candidates (30 mins)
• Team interview for shortlisted candidates (1 hour)
• Final interview (30-45 minutes)
• Offer 

The Praytell Advantage

Why join Praytell Australia? 

• We’re a global agency that’s just warming up in Australia. We work under one global P&L – which means access to world-class thinking, tech and tools, global insights, and networking, along with the mandate and ambition to build something uniquely Australian (and awesome) championed by our growing local team. 
• Creative isn’t just a department here. We’re constantly looking for ways to improve the way we work, challenge the status quo, and leave the industry a little better than we found it. That culminates in our global DEI initiatives, including our inaugural Praytell Intownships program here in Australia.  
• We work hard to foster a thoroughly flexible working environment which culminates in our “40 by Friday” work week (ask us about this, and we’ll happily share more!)
• We believe you do your best work where works for you, so we operate a hybrid schedule, working two days per week from our Cremorne, Melbourne office. 
• With offices across the U.S., U.K., and Australia, as well as many sister agencies across our Project Worldwide network, there are opportunities for global collaboration and immersion – including our personal favourite, Camp Praytell (this year, we headed to Nashville, Tennessee for our company offsite). 
• We have a flexible time off policy which includes 20 days annual leave per year, in addition to Christmas to New Year’s Day as gifted holidays. Need more? Let’s talk. 
• Parental leave benefits and flexible return to work arrangements that we’re proud of. 
• Access to our employee assistance program, which includes mental health support and counselor access for you and your family.

Equal Opportunity Employer
We are an equal opportunity employer. We welcome everyone at Praytell and do not discriminate. Period. All qualified applicants will receive consideration in accordance with state and federal legal requirements, and because it’s the right thing to do. We take the responsibility of caring for our employees seriously and offer benefits that prove it - flexible time off (we truly mean it!), flexible schedules, hybrid work, employee resource groups - and so, so, so much more. 

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role

The Senior Solution Architect plays a key role in shaping the future of Datacom Cloud, crafting innovative designs and developing strategic roadmaps. With a strong emphasis on continuous improvement, they strive to optimize cloud operations and enhance delivery by leveraging agile methodologies. Their responsibilities include delivering high-quality technical designs, providing support for RFPs, and work across a broad range of technologies. They maintain a deep understanding of the deployed technologies and constantly update their professional certifications to ensure the provision of exceptional service.

What you’ll do (your why)

Your responsibilities will include:

• Supporting the diverse range of technologies utilized in the Datacom Cloud, including computing, storage, data protection, networking, and automation.
• Collaborating with stakeholders across Datacom to develop a unified and compelling cloud vision and value proposition.
• Working closely alongside the Datacom Cloud Engineering and Product teams.
• Delivering projects that encompass high-level solution architecture, meticulous design, and rigorous quality assurance.
• Crafting tailored solutions that meet the specific requirements of Datacom Cloud customers.
• Identifying and implementing opportunities to automate processes and drive cost reductions.
• Providing technical leadership in Infrastructure and Cloud to enhance the effectiveness of the entire team.
• Fostering strong relationships and fostering collaboration across all areas of the business, particularly with other Architects, to champion the business's objectives.
• Supporting architectural governance forums and guiding fellow Architects in optimizing designs and ensuring compliance with standards and guidelines.
• Offering escalated support and thought leadership to other teams, while mentoring junior architects to enhance the team's capabilities.
• Collaborating closely with the sales and pre-sales teams, contributing expertise and crafting responses to tenders and customer requests.
• Identifying and implementing continuous improvement opportunities that foster a culture of exceptional service and innovation.
• Supporting and facilitating organizational changes arising from business improvement initiatives.
• Ensuring operational discipline by adhering to Datacom and client processes, policies, and procedures.

What you’ll bring

·       Strong design and hands-on experience with various Storage solutions (Block, File, and Object)

·       Practical experience and excellent understanding of working with Enterprise Storage platforms, with a preference for Dell-EMC

·       Experience in a multi-tenanted Cloud environment

·       High-level knowledge and design experience with the various technologies used in the Datacom Private Cloud

·       Practical experience working with Virtualised environments running on VMware, Hyper-V or other hypervisors - specifically with VMware

·       Exceptional hands-on experience in delivering infrastructure, cloud, IT outsourcing, storage, backup, network, and/or cloud adoption/migration projects

·       Design and hands-on experience in networking, including Cisco switching and routing, SDN, ACI, and VMware NSX-T

·       Experience in additional key VMware technologies, including vCloud-Director and VCF

·       Practical experience working with Enterprise Backup Management Platforms such as NetBackup or Veeam

·       Experience with automation, including CI/CD pipelines, coding and scripting languages, practices, and toolsets

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

This position is directly responsible for the day-to-day operations of the radioanalytical services section, ensuring customer service expectations are met and the section operates to appropriate quality and safety standards. Additionally, this role oversees method development and validation activities to achieve required national accreditation.

Your key responsibilities in this role will include but are not limited to:

• Operation and maintenance of radioanalytical preparation and counting laboratory facilities.
• Preparation of environmental samples for radionuclide analysis.
• Processing data, including radioactivity calculations following analysis, and prepare and issue reports.
• Routine calibration and maintenance of radiation counting systems and associated analytical laboratory instrumentation.
• Ensure all testing methodology and quality control procedures are performed according to NATA and ISO17025 standards.
• Ensure TATs are met and immediate actions are taken if potential delays are identified.
• Ensure new methods and procedures are developed and validated.
• Develop and implement training plans for staff in your section to ensure a competent cross trained workforce is maintained.
• Be able to respond to technical queries from internal and external customers.
• Be able to address all enquiries for radioanalysis including providing quotations. Able to determine appropriate analyses in consultation with the client based on their specific circumstances.
• Perform other duties as requested.

Make Your Mark in this brand-new opportunity at CDC. Take ownership and oversee entire payroll function.

• Competitive Remuneration Offering
• Open to full-time or part-time (4 days)

About us:

Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities.

Headquartered in Canberra with multiple facilities in the ACT, NSW, VIC and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.

At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world’s best data centre team.

Our people are committed, tenacious and meticulous in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.

About the role:

The Payroll Specialist manages the payroll function for the employees at CDC across Australia and New Zealand. The main responsibility is to make sure everyone gets paid accurately and on time, whilst ensuring your knowledge for payroll standards and regulations is kept up to date. As a trusted subject matter specialist, you will provide quality advice to CDC employees, ensuring their payroll needs are taken care of efficiently. Your role plays a crucial part in maintaining smooth operations and fostering trust within the organisation.

Other responsibilities include:

• Manage the end to end processing of payroll for employees across multiple jurisdictions ensuring compliance with relevant legislation and company policies and payroll data integrity.
• Be the first point of contact for payroll inquiries from employees regarding pay, entitlements, deductions, taxes, and other related matters.
• Stay up to date with changes in payroll legislation and ensure compliance with relevant laws and regulations.
• Collaborate with external stakeholders as well the People and Finance teams to ensure seamless integration between payroll and other People and accounting processes.
• Provide support during internal and external audits related to payroll; generating payroll reports as required.

About you: 

This role would suit a candidate who is looking to take full oversight and accountability for the payroll function. Someone who has previous exposure to overseeing and executing all aspects of the payroll process, including advisory services and end-to-end processing. You will also have the opportunity to work closely with members of our finance team, supporting them in accounting and financial processes.

• Proven working exposure to Australian and/or New Zealand payroll tax regulations, compliance and legislations.
• Excellent attention to detail and accuracy in data entry and calculations.
• Ability to build and maintain vendor and internal stakeholder relationships regarding payroll and the with P&C function.

 
Essential:

• Australian Citizenship with ability to obtain and maintain a Negative Vetting1 Security Clearance.

How to Apply:

If you are looking for an opportunity to play a vital role in a fast-growing Australian Technology company and be part of our amazing team, please submit your resume and cover letter by clicking Apply.

We are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that diversity of backgrounds, perspectives, and experiences leads to innovation and success. We actively promote equality and strive to create a welcoming environment for all employees. We are dedicated to building a team that reflects the diversity of our community and encourages everyone to bring their authentic selves to work.

Sales Specialist - Automotive Oil & Lubrication - Melbourne - VIC (Car Required)

Would you like to work for the “2023 Best Places to Work” winner?  We are currently recruiting for a Sales Specialist to join our team

Full-Time Position Monday to Friday | Ongoing projects through the year

Competitive Salary + Car Allowance + superannuation

We're looking for a motivated and driven Sales Specialist to join and manage a portfolio of customers within the automotive oil & lubrication industry

• Attractive remuneration package & employee benefits
• Represent a leading player in the automotive oil and lubrication industry.
• Genuine career opportunities alongside a growing business

About the Role:

In this Sales Specialist role, you will actively be responsible for driving growth and sales by always putting customer service level as top priority. Deliver performance targets including upselling our client’s fluid offers and improving overall customer experience.

·        Deliver financial performance targets for the accounts within your territory.

·        Work collaboratively with Client Managers and Technical BDM to maximize performance of Key Accounts across the portfolio.

·        Building effective relationships with your customer base, while always looking out for new opportunities to improve and deliver exceptional customer service.

·        Ensuring compliance with our code of conduct and a systematic approach to risk reviews.

About Us:

CROSSMARK Australia is part of the DKSH Smollan Group, the leading Market Expansion Services provider across the Asia Pacific region. For more than 35 years, CROSSMARK Australia have been the partner of choice for some of the most powerful and iconic brands. We exist to build and execute leading retail solutions that are enabled by leading technology and powered by talented people, to deliver sales growth for our clients across all key retail channels.  

PF1

About You:

·        Demonstrated sales or customer service background within the automotive oil / lubrication or aftermarket trade industry will be highly regarded. 

·        A natural people’s person, you will have the ability to build strong working relationships with a variety of stakeholders.

·        You will have basic tech-proficiencies with MS Office, email and CRM systems.

·        Excellent time management skills with a keen eye for detail

·        An organised approach to planning in advance

·        An enthusiastic go-getter who works well under pressure

·        A valid Australian driver’s license and car A MUST

Company Benefits:

• Hybrid Work Model- We encourage flexibility by supporting a blended approach to work and life
• Growth Opportunities– The possibilities are endless at Sales Team Providers and we want you to learn, develop, and grow with us
• Workplace Culture- Recognized as a 2021, 2022 & 2023 Best Places to Work Winner, we are committed to our values of integrity, respect, innovation & collaboration
• Recognition- Monthly awards to acknowledge our employees and their contributions

Federal Gov't client is seeking SAP Functional Consultants, responsible for translating business needs into ICT system requirements and specifications for enhancements. It includes designing, analysing and documenting software systems to meet business expectations. They are responsible for writing functional specifications from the business requirements.

SAP Functional Consultants promote and deliver flexible, quality service and products to improve customer experience, work under the limited direction of senior staff to deliver results and undertake complex work. SAP Functional Consultants make ethical, evidence-based decisions using sound judgement, anticipate and respond to stakeholder needs and expectations, and may manage a team.

Estimated start date 2 September 2024

Initial contract duration 10 months

Extension term 12 months

Number of extensions 2

Location of work ACT, QLD, VIC

Working arrangements onsite

Security clearance Must be and Australian Citizen and able to obtain Baseline

Key duties may include, but are not limited to:

Functional Consultant – APS6

• perform detailed analysis and evaluation of business processes and requirements;
• create solution designs and implement solutions to meet business needs;
• create and maintain solution documents;
• support daily operations and monitor performance of business solutions;
• adhere to delivery and support methodologies and contribute ideas for improvement;
• perform detailed technical application assessments considering feasibility, resource effort, risks and benefits;
• conduct testing activities such as test planning, execution coverage reviews and defect management;
• collaborate with stakeholders to define tasks, resolve issues, solve problems and ensure effective and timely implementation of projects;
• undertake project quality management tasks such as peer and quality reviews of specifications, design and testing documents;
• review research, process models and documentation of other staff, providing guidance and feedback;
• resolve or escalate issues as required and suggest alternative approaches and solutions

Functional Consultant – EL1

• responsible for the design and configuration of SAP systems;
• lead and support operations of the team, including monitoring business performance, setting priorities and managing resources and workflow;
• lead and manage staff, including overseeing the management of performance, attendance and health and wellbeing;
• develop staff capability through coaching, mentoring and succession planning to increase performance, engagement and retention;
• oversee the development and implementation of the ICT solution;
• highlight and identify gaps in existing functionality;
• highlight and identify functional interdependencies;
• undertake and contribute to business management, strategic planning and workforce planning;
• assist with the management of finances, contracts, procurement, resources and expenditure within area of responsibility;
• ensure project deliverables and milestones are met on time and within budget;
• prepare and review a range of written material including technical and corporate documentation

Functional Consultant – APS6

Ability to:

• translate complex technical information for non-technical audiences
• investigate and analyse issues and make recommendations based on evidence
• think critically and analytically to solve complex problems
• work collaboratively and embrace agile ways of working
• implement, encourage and support innovation and continuous improvement
• identify, control, communicate and monitor risk
• enable change initiatives and encourage others to embrace change
• discuss and negotiate issues with credibility, transparency, and respect

Functional Consultant – EL1

Ability to:

• think strategically and align operational activity accordingly
• grasp expectations and concerns, and negotiate quality outcomes
• develop and manage a range of internal and external stakeholder relationships
• manage and resolve conflict using appropriate strategies
• understand the audience and context, and effectively tailor communication
• manage staff and competing priorities to achieve quality outcomes and project completion
• assess risks and implement mitigation strategies
• undertake objective, systematic analysis and draw accurate conclusions based on evidence
• make decisions based on professional judgment, risk evaluation and in the context of the environment
• develop long term plans for the team and manage work in the context of business priorities
• work highly independently under broad direction and act collaboratively

Primary Knowledge/Skills/Systems/Tools required for role include:

• SAP CRM
• SAP PSCD
• SAP S4/HANA
• SAP FI
• SAP CO
• SAP SRM
• SAP HCM

At DISCO, we strongly believe in the uniqueness of thought, experience and perspective that can only be achieved through having an inclusive and diverse workforce. We strive to continue to make DISCO an incredible place to work by fostering a culture of inclusiveness, diversity, openness and collaboration. We value all different kinds of experience, so even if you feel you don't meet all of the necessary criteria for this position, we encourage you to apply.

What is DISCO?

DISCO is the industry standard for managing, organising and sharing music and other media. We make music and media workflow fast, intuitive and simple, directly connecting people and their work to save time. Today we count UMG, Sony, Warner Music, Netflix, Amazon and Rockstar Games among our customers, and over 250,000 people interact with DISCO each month. Our customers are super passionate about our product.

Location

Remote in Eastern Australia (preferably Sydney, Brisbane or Hobart); Hybrid in Melbourne

The Role

DISCO is looking for a Senior Product Designer to help us build the operating system for the music industry. You’ll join our Platforms team, where you’ll design beautiful flows for our core app experience, create exciting new product capabilities and help manage and centralise our design system. The successful candidate:

• Will have at least 3 years’ experience working as a Product Designer in Australia
• Has demonstrated experience driving great UX outcomes within a cross-functional team alongside Product Managers and Engineers
• Is able to move between different phases of a new feature, from research and discovery through to final UI polish, with ease
• Cares about getting the little details right, but also has a desire to interrogate and understand the drivers and context behind the work they’re doing
• Is a natural team player, and will make valuable contributions to their team as well as the broader Product Design practice at DISCO

Responsibilities

Reporting to our Head of Product, you’ll:

• Collaborate with the product and engineering peers within your cross-functional team to deliver great outcomes for our customers
• Drive the process for design, iteration and polish of the core features that your team is responsible for
• Work with the other designers and frontend engineers at DISCO to standardise and evolve our design system, and ensure its adoption across our product portfolio
• Lead customer research and discovery for your team, helping ensure our customers’ voice is represented during the prioritisation and scoping/design phases of their work
• Proactively identify pain points and rough edges within DISCO’s UX, and work with your colleagues across product and design to plan and execute on a steady stream of improvements
• Provide feedback and critique to your peers in product and design, improving the quality of our work and contributing to how our processes evolve over time
• Help support our agile ways of working by actively contributing to standups, retros and team planning

You should have at least 3 years of experience in the following areas:

• User Research
• UX Design
• UI Design (Figma)
• Product discovery and sense-making
• Group facilitation / Problem solving
• Exposure to Design Systems, including rolling out changes and supporting adoption

Nice to Haves

• Experience with front-end development technologies (either HTML/CSS or React)
• Experience working on a product related the creative industries (ie audio/video/media)

At DISCO, our employees have told us what benefits mean the most to them, and we've listened. So as a DISCO employee, you will work remotely from home (or a co-working space) whilst being supported by a friendly and fun international team. In addition, you will receive:

• A competitive salary in a fast-growing startup
• Four weeks of paid vacation leave per year
• Two weeks of paid sick leave per year
• Paid Parental Leave
• A company laptop
• Monthly internet allowance/reimbursement
• Office set-up allowance
• Annual learning and development allowance
• The ability to work how you want. We’re not heavy on rule books. Everyone is trusted to figure out the best way to work.

To apply for this incredible position, please submit your resume -- a cover letter is optional.

DISCO is an equal-opportunity employer. In addition, we will provide reasonable accommodations for individuals who have disabilities. If you require any reasonable accommodation to participate in the application process, please note this in your cover letter and we will reach out to you.

Please note that we do not accept unsolicited resumes from recruitment agencies.

About Twine

We're a thriving ecosystem of top-tier freelancers from around the world. Trusted by Fortune 500 companies and Silicon Valley startups, Twine is the go-to platform for mission-critical projects. With over half a million registered freelancers and a growing roster of 35,000+ companies, we've become the comprehensive solution for freelancing.

Our Mission

At Twine, we recognise that companies require a flexible approach to hiring expert freelancers for their most critical projects. Traditional freelance platforms often fall short when it comes to scalability and diversity. That's where we shine. Twine operates as a thriving global freelance network, with diverse experts across various fields, including marketing, engineering, and AI. Our core mission is to empower creators, whether they're businesses or individual freelancers, to thrive in their creative endeavours.

About the Role

Our client is seeking a a beginner to junior level actor for their horror film project. This is an on-location project in Melbourne, Australia, requiring a few hours of work over multiple sessions.

Responsibilities:

• Perform assigned role(s) in the horror film project
• Attend all scheduled filming sessions in Melbourne
• Collaborate with the student director to understand and execute the vision for the project
• Learn and deliver lines as required

• Beginner to junior level acting experience
• Availability to work on location in Melbourne, Australia
• Commitment to the project from start to completion
• Ability to perform in the horror genre
• Reliable transportation to and from the filming location
• Flexibility with scheduling within the project timeframe

Federal Gov't client is seeking to identify suitable candidates to perform the role of Master Scheduler to support the agency manage, maintain and analyse integrated schedule solutions to achieve deliverables in new and existing ICT systems. Master Schedulers develop and manage integrated schedules that map and track all accountable activity across all streams of work that contribute to project and program outcomes. Through stakeholder engagement, they build detailed schedules with a meaningful critical path, capture and monitor the relationship between dependencies, deliverables and ensure target milestones are realistic, achievable, and on track.

Master Schedulers:

• provide strategic leadership to oversee the delivery and management of quality integrated complex schedules that meet defined standards for multifaceted or large scale projects and programs that span high level portfolio, program and business plans
• provide strategic expertise and guidance to senior executive on risks and issues affecting the scheduling and resourcing of projects, and articulate the required measures to ensure successful outcomes
• drive collaboration, cooperation and partnerships with a broad range of stakeholders across business and at the enterprise level
• exercise a significant degree of independence, working under the broad guidance of a senior executive
• use expert judgement to make balanced decisions using evidence and evaluation of ambiguous information within the context of competing
• priorities, changes in workplace practices, strategic direction, and wider agency implications
• work flexibly to drive innovation, manage and lead change and actively contribute to implementation of strategic directions
• may have oversight and leadership of multiple teams

Estimated start date 2 September 2024

Initial contract duration10 months

Extension term12 months

Number of extensions 2

Location of work ACT, QLD, VIC

Working arrangements onsite

Security clearance Must be an Australian Citizen and able to obtain Baseline

Key duties may include, but are not limited to:

Master Scheduler – EL2

• ensure the application of complex project and program information into detailed integrated schedule solutions to achieve deliverables
• foster relationships with a broad range of stakeholders, negotiate with influence on complex scheduling matters, utilising subject matter expertise
• manage change control to baseline schedules to ensure relevant artefacts and change logs are in place
• oversee progress against program milestones and deliverables and be accountable for individual and shared priorities
• perform regular impact analysis, assessment of critical path information and apply risk mitigation strategies to ensure the delivery of scheduling solutions
• lead continuous improvement of scheduling processes, methodologies and procedures
• prepare and present timely information to senior executives that articulate project or program delivery risks of success
• oversee and assure the correct application of budgets and contingencies of financially complex schedules
• initiate and support strategic approaches to build scheduling capability and expertise of others
• oversee operations of teams, including providing a clear sense of direction, setting work priorities and managing resources
• develop staff capability through coaching and succession planning
• exercise appropriate delegations in accordance with legislation and guidelines.

Ability to:

• manage, maintain and analyse schedule components including critical paths, relationships and interdependencies
• demonstrate expertise in use of automated scheduling and reporting tools
• identify trends and risk and implement appropriate mitigation and issue management strategies
• align operational activity to program strategies and agency vision
• manage and resolve complex and/or technical scheduling issues
• oversee team development to ensure the delivery of quality outcomes
• communicate and negotiate with influence to achieve outcomes on complex or sensitive matters
• apply attention to detail to manage complex scheduling sequences
• undertake objective, systematic analysis of complex information and make recommendations based on evidence
• make decisions based on professional judgement, risk evaluation and in the context of the strategic environment
• lead change initiatives and support staff through uncertainty and the change process.

As the Assistant Restaurant Manager at GYG Cannon Hill you’ll be responsible for supporting the daily management of the restaurant. You will be leading the team through busy service periods, crew training, proactively improving guest experience, and supporting inventory and financial management as required.

We appreciate experience comes in many shapes and sizes, what we mean specifically is;

• Experience leading a team within a busy, high volume hospitality environment
• Experience delivering exceptional customer service
• Exceptional communication skills
• Passion for inspiring, leading and developing your team

What's in it for you?

So much! Check out some of the benefits below:

• Salary from $65k to $68k + super + bonus
• Free GYG uniforms and exclusive GYG merch
• Fair pay, flexible rosters, and employment stability
• Heavily discounted GYG meals
• An uncapped referral program! Bring your mates and earn $200 per successful referral, with the possibility of winning a brand new car each year!
• Comprehensive training and support to set you up for success
• Team building activities and regular crew competitions
• Cultural celebrations including Day of the Dead & Cinco de Mayo to name a few
• A fun, hard-working and fast paced team environment, with supportive managers
• Development opportunities to grow your leadership skills
• The possibility of owning your own franchise or joining our corporate office in future

Ready to join the family? Apply now to start the conversation.

We’re committed to providing a safe and secure environment for our team and guests. To support this commitment, we may conduct background checks including Police Checks and employment verification as part of our recruitment process.

Be a part of our company’s startup-to-scaleup journey when you join as a Higher Education Applicant Support Officer.

This role serves two key functions:

You’ll support higher education applicants with the information, live help, and special arrangements they need to complete the Casper admissions test. You’ll also help optimize our support operations to handle a higher number of applicants and support requests efficiently and effectively. 

The annual pay is between 60K and 70K (plus super), and you have access to performance—and promotion-based salary increases.

You will be an individual contributor with Gregory Wong (Manager, Operations - Support who is based in Toronto, Canada) as your leader. The Support Team you’ll be part of also has members in Vancouver, Calgary, Montreal, and Melbourne.

You can work remotely from anywhere in Australia.

What we’re building at Acuity Insights

Imagine a world powered by everyone’s full potential, where people are empowered and enabled to grow and thrive. 

At Acuity Insights, this is the future we envision and strive to build. 

With our product, Casper, we are working to ensure everyone has fair access to higher education made possible by holistic admission processes that recognize applicants' full potential, shaped by lived experiences, cultural influences, values, traits, and soft skills.

With our products, One45 & Analytics, we deliver technology that enables education programs to streamline and optimize complex operations needed to successfully train and graduate the world’s future doctors, nurses, and other healthcare professionals.

Acuity Insights is at a new growth stage. Our roots are planted firmly in health and medical education, but we are expanding into engineering education, business schools, and other professional disciplines. We also continue to evolve and innovate around our market-leading solutions to enable more holistic success for students and education programs. 

Opportunity & Impact

As an Applicant Support Officer on the Casper Operations team, you'll help support our most widely used product, Casper.

Casper is a soft skills test used in the admissions process of hundreds of academic programs globally, including teacher's colleges, engineering, and medical schools. Over 140,000 applicants take the test every year. 

Applicants depend on your work to help them take the test, and their test results empower schools to make informed admissions decisions. That means your work will significantly influence the academic and career paths of thousands worldwide.

In this multi-faceted role, your day-to-day will consist of various supporting activities and tasks, like answering applicant inquiries or assisting with requests from our Support Agents or Customer Success team.

As our Support team members move toward specialized focus areas, you also will become the Casper Operations Support team’s go-to person for Special Test Arrangements.

Special Test Arrangements

In this role, you will lead the support for applicants with disabilities, functional limitations, or temporary medical conditions who need additional time, assistive software, assistive personnel or other arrangements when taking the Casper test. You’ll enable a test experience that meets their unique needs so they have a chance to pursue the education they want.

You get to directly support 1% of all applicants taking the Casper test across all programs and geographies, own the queue of incoming submissions, and respond to the majority of special test arrangement requests, an average of 1,200 submissions a year.

The work entails processing and parsing technical documents, understanding the nature of the requests and identifying deficiencies in documentation or unreasonable demands while protecting the confidentiality and privacy of applicants.

You'll collaborate with applicants to finalize their special test arrangements, ensuring compliance with our policies. Occasionally, you'll liaise with other team members, including Security and Product teams, as well as external medical professionals and the applicant’s parents, to navigate unique situations. Your evaluations and decisions regarding applicant requests will be informed by their individual circumstances and recommendations from qualified professionals.

Test Support

As an Applicant Support Officer, you will also immerse yourself in the Casper test experience and help with the behind-the-scenes work involved in scheduling and setting up tests. That includes preparing technical support and personnel and coordinating contract support agents and proctoring teams. 

You also get to provide live test support a few times a month. This involves directly assisting applicants with questions and troubleshooting, guiding Test Support Agents and proctors on processes and effective communication, and handling escalating and complex incidents.

Process Optimization

Right now, we’re at the start of a new growth phase, giving you a chance to impact how our test support infrastructure and processes evolve directly and are optimized to support a higher volume of applicants this fiscal year.

Leveraging your drive to challenge the status quo and interest in continuous improvement, you will seek and identify opportunities to streamline and automate our support operations, explore and experiment with solutions, and lead your initiatives to implement new tools, processes, and policies.

An example improvement project includes developing a more robust special test arrangement request review process that ensures qualified medical oversight. Another initiative is collaborating with the Product and Security teams on opportunities for system enhancements to reduce the manual workload involved in processing each request.

As a contributor on the Support team, you'll represent the voice of the applicants and gather and share their feedback, insights, and concerns with our teams. You'll also anticipate and communicate the impact of product and process changes on applicants and advocate for their needs to drive improvements in the Casper test experience.

Measurements of Success

Your success at Acuity Insights is measured by two key metrics: ensuring 100% of special test arrangements are processed on time and Applicant Satisfaction Score, which you share with other Casper Operations team members. 

You’ll know you are meeting performance expectations in your role when:

• 100% of requested special test arrangements are processed on time and ready for the applicant at their test time. 
• The Casper Operations Support team maintains an Applicant Satisfaction Score of >6/7.
• Your contributions to streamlining and automating support operations help increase the team’s overall capacity to spend time on other high-value, high-impact strategic initiatives for the business.
• Peers, collaborators, and leaders you support and collaborate with across other functions, like Customer Success, feel and recognize the impact of your work.

Working Hours

2-3 days per week, your hours will be:

• 7 am to 3 pm AEST (5 pm to 1 am EST) to facilitate meetings with Canadian team members and, plus on occasion, participate in live test support.

The remaining 2-3 days per week, your hours will be:

• 9 am to 5 pm AEST (7 pm to 3 am EST)

To thrive in the role, you:

• Bring some professional experience in a role with an operational and administrative focus doing work that includes reviewing and processing documentation, handling personal information protected by privacy laws, or communicating about sensitive topics. 
• Consider yourself an expert at organizing chaos and creating structure around you. You skillfully maintain your digital workspace, manage details, time, and resources, prioritize tasks and responsibilities, and have a plan to meet deadlines and goals. 
• Have helped coordinate or spearhead operations-related projects from initiation to completion, for example, implementing a new tool, process or standard involving multiple collaborators and stakeholders.
• Are digitally savvy and a quick learner of new software with some experience operating in a remote work environment where you’ve relied on online technologies for collaboration with team members or communication with customers. 
• Naturally compassionate and adept at balancing empathy and high operating standards when navigating situations and leading conversations that bring out emotions. 
• Are an operator at heart with an inclination to streamline processes and maximize efficiency. 
• Are growth-focused and have a learner's mindset. You embrace candid, constructive feedback to develop yourself professionally and personally and relish learning new technology and applications.
• Don’t mind covering odd hours (evening and weekend tests) and are open to working on a weekend with time in lieu. 

To thrive at Acuity Insights, you are

• Caring toward people. You take time to listen and understand, and encourage and support. You don’t hesitate to provide constructive feedback and enjoy sharing your knowledge and advice to help others learn and grow.
• Curious by nature and open to possibilities and different viewpoints. You like exploring, experimenting, asking questions, listening, and learning from other people’s perspectives. 
• Driven to problem-solve independently and with team members and other partners, continuously seeking to grow your knowledge and improve your skills and practices. 
• Resilient and adaptable, you welcome and embrace the change necessary to scale a company successfully. 
• Self-aware, with a clear understanding of your strengths and areas for growth, enabling continuous personal and professional development.
• Motivated by purposeful work that aligns with your values and interests and has a meaningful impact.

Selection Process

We review every application. We consider your professional experiences, how you applied your hard skills and made an impact in previous roles, and the values and soft skills you communicate in your application.

To ensure a fair process, you will receive equal consideration whether you apply, get introduced as a referral, or directly contact the manager or recruiter for this role.

Applicants who do not live in Australia with a work permit will automatically be screened out.

Interview Process

We have designed our interview process to be a two-way discovery and create space for meaningful conversations.

We want to get to know you personally and professionally, understand your career journey and experiences, relevant skills,  professional interests, and priorities and assess for alignment with what we can offer you and our business needs. 

We also want you to have the information you need to make an informed decision about this opportunity.  That’s why we encourage you to stay curious and ask questions every step of the way. 

Here are the steps you can expect:

• Review & Selection. A human, not an AI, reviews your resume and assesses your experience and application responses against our hiring criteria.
• Intro Conversation with Recruiter. If selected, you’ll have a 30-60 minute phone call to share your background and professional interests and learn more about the company, team, role and compensation.
• Communication Proficiency Assessment. On your own time, spend up to 20 minutes on a shortened version of our situational judgment test, Casper, to help us assess your communication approach and English language proficiency.   
• Meet The Manager & Local Team Member. Have a 45-minute video call with your potential future manager, followed by a 45-minute conversation with an Australian-based team member to discuss relevant experiences and learn more about the function, team and day-to-day of the role and working for a Canadian company from Australia. 
• Meet The Team. Connect with 2 more future peers and collaborators in 1-on-1 video conversations, each 30 minutes long, and learn more about the team, role, and life at Acuity Insights.
• Wait For a Decision. The Hiring Manager consolidates and evaluates feedback from the team to make a hiring decision within 2-4 days.
• Receive an Offer / Reference Check. If you're a good fit for the role, team, and company, we'll invite you to an offer conversation. The offer is contingent upon the completion of a reference check.

Compensation & Benefits

• Work remotely. Enjoy the freedom and flexibility of working from anywhere within Australia.
• Fair pay. Get paid fairly for your work with a salary aligned to your role, skill level, and job responsibilities, informed by internal pay equity and market data.   
• Investment in your growth. Access a $3,000 yearly budget for professional and personal development.
• Flexible paid time off. Enjoy two weeks of disconnected vacation at year-end, self-directed vacation time, extra Fridays off throughout the year, and time off during medical, family, or mental health situations without financial worry.
• Company equity. Become a partial owner of Acuity Insights when you join, sharing in long-term value creation and financial success through our employee stock option plan.
• Support for holistic wellness. Access a stipend of $500 per year to use on a mental health platform membership of your choice (for example, BetterHelp or Inkblot).
• Hardware & workspace equipment. Receive a Mac laptop, extra monitor and other workspace equipment needed for your home office.

About Us

Acuity Insights is a Canadian company founded in 2014.

Our market-leading solutions focus on increasing access and opportunities for individuals to pursue higher education and ensuring the holistic success of both students and education programs.

Behind Acuity Insights, you'll find a team of 125+ caring, curious, and driven individuals collaborating remotely across Canada and some international locations.

We are dedicated to building a workplace where everyone feels respected, valued, and well-supported. Our systems and policies generate a sense of belonging, strive for social justice, promote equity, embrace diversity, and champion inclusion, where every individual can grow and thrive.

The presence and representation of a wide range of identities, backgrounds, and perspectives on our team is a strength. Our diversity fuels our ability to innovate, helps us build and evolve our market-leading products, contributes to a healthier work environment, and enables us to build a sustainable and capable organization to deliver the business outcomes we want.

We encourage individuals from non-traditional backgrounds or historically marginalized and underrepresented groups to explore and apply to this role. 

Thanks for considering Acuity Insights as your next employer!

Are you ready to dive into the fast paced world of media briefings and make an impact every single day? Do you thrive in an environment where accuracy, timeliness, and client satisfaction are top priorities? If so, we invite you to join our team as a Daily Briefings Editor!

Who We Are:

At Isentia, we're not just about gathering data—we're about transforming it into actionable insights that empower our clients to make informed decisions about their media strategy. Our Insights team is at the forefront of this mission, dedicated to delivering high-quality reports that drive success.

Isentia is the Asia-Pacific region's leading media intelligence company; empowering clients to understand their brand and reputation. Our clients are diverse, ranging from globally renowned brands right through to government bodies and not-for-profit organisations.

Isentia is part of the Access Intelligence group.  Access Intelligence is a tech innovator, delivering high quality SaaS products that address the fundamental business needs of clients in the marketing and communications industries. We combine AI technologies with human expertise to analyse data and create insights to understand what has impact on an organisation and their key audiences – from customers to stakeholders, politicians to influencers and the media. 

What does the Daily Briefings team do:

As a Daily Briefings Editor, you'll be at the forefront of our mission to deliver high-quality, timely briefings to our clients. Daily Briefings is a SAAS media reporting product that alerts clients to key, relevant media items so that they can be informed, prepared and ahead of the curve. This role is well suited to a person interested in the media industry and an interest in news and current affairs. You should have excellent proofreading, research and writing skills, with strong attention to detail. Here's a glimpse of what you'll be responsible for:

• Ensuring Quality and Accuracy: You'll meticulously edit and proofread each briefing to ensure it meets our strict quality standards and client requirements.
• Meeting Timeliness Targets: You'll work efficiently to ensure that briefings are delivered on schedule, every time, maintaining a solid understanding of our internal systems and processes.
• Maintaining Client Focus: You'll stay connected with our clients' needs, incorporating feedback and suggestions to continuously enhance our service.
• Driving Innovation: You'll embrace new ideas and ways of working, contributing to our culture of continuous improvement and innovation.
• Monitoring Industry Trends: You'll stay updated on media trends and developments, ensuring our briefings remain relevant and insightful in an ever-evolving landscape.

Shift Pattern & Hours: 

The shift pattern for the role is Friday to Tuesday, 12:00am to 8:00am. (38hrs)

Why You'll Love Working With Us:

• Meaningful Work: Your contributions directly impact our clients' ability to stay informed and make strategic decisions.
• Supportive Environment: Join a team that values integrity, collaboration, and individual growth, with opportunities for professional development and advancement.
• Dynamic Culture: Be part of a vibrant workplace where innovation is encouraged, and your ideas are valued.
• WorkLife Balance: We believe in work life harmony, offering flexibility and support to help you thrive both personally and professionally.

• An interest in news and current affairs, coupled with a dedication to delivering accurate and impactful work.
• Demonstrated experience working to tight deadlines and delivering accurate work, with a minimum typing speed of 70 words per minute.
• Strong attention to detail, exceptional proofreading abilities, and intermediate computer literacy.
• You enjoy collaborating with others and take pride in contributing to team goals and success.

What we’re all about. 

We find, when we come together in the pursuit of excellence, great things happen. And that’s how we do things at Quantexa – together. Our business is data, but our culture is collective. We’re about growth – but not just the bottom line. We create a culture where people feel empowered to do their best work. We might work across continents and time zones, but that doesn’t stop us from collaborating. We’re connected. We celebrate our successes together, and we unite to tackle the challenges. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all. 

At Q, we’re looking for people who share that vision. People like you. 

The opportunity. 

What you’ll be doing.

• Be a player coach, you will be as comfortable in execution as strategy.  
• Define and implement the strategic direction for the Technology Account Partner team in the region, aligning with Quantexa's overall business goals specifically around driving customer satisfaction, business outcomes and NRR.  
• Lead, mentor, and coach a team of Technology Account Partners (TAPs), fostering their professional growth and ensuring skill alignment with customer needs. 
• Strategically assign TAPs to portfolios, optimizing team capabilities and meeting customer requirements. 
• Act as a senior trusted advisor for key customer accounts, maintaining strong relationships and offering high-level consultation.
• Oversee strategic customer engagements, influencing strategic direction, including business reviews and advisory ‘roadmap’ sessions balancing up value pathways versus TCO. 
• Work closely with Sales, Product, and Delivery teams to ensure the team's strategies are in harmony with broader company initiatives. 
• Ensure team adherence to Quantexa’s Blueprints during project, shaping and scoping projects for success. 
• Drive operational adoption and value outcomes of the platform.  
• Proactively own escalations from the customer base.  
  

What you’ll bring. 

• Strong background in leveraging data and analytics.  
• Demonstrated success in managing senior-level customer relationships and ensuring long-term engagement, influence and satisfaction. 
• Proven experience in leading and nurturing high-performing teams, with a preference for backgrounds in data, financial crime, risk management, fraud detection, or customer intelligence. 
• An ability to inspire, motivate, and direct a team towards strategic achievements. 
• In-depth understanding of data-driven solutions, especially in financial crime, risk management, fraud detection, or customer intelligence. 
• Skilled in articulating complex concepts to a diverse audience. 
• Strong internal and external relationship-building skills. 
• Adept at strategic thinking and planning, focusing on delivering practical and impactful solutions. 
• Excellent communication and consultative skills, effective in collaborating with and influencing diverse teams and clients. 
• Experience in scoping and planning strategic projects with a focus on business outcomes and TCO.

Our perks and quirks.

What makes you Q will help you to realize your full potential, flourish and enjoy what you do, while being recognized and rewarded with our broad range of benefits.

We offer:

• Competitive salary

Federal Gov't client is seeking to identify suitable candidates to perform the role of Test Engineers, from junior levels to expert and manager levels, to support the agency achieve overall testing strategies, managing effective planning, monitoring and execution of all testing activities within the agency.

Test Engineers/Managers ensure that their test effort is effectively executed and that allocated activities are completed in a structured, consistent manner in accordance with agreed test guidelines. They use their in-depth knowledge to provide technical advice and development to less experienced testers. They exercise a degree of independent judgement and make decisions within defined parameters that require reliance on skills and knowledge. Test Engineers plan their own work and contribute to teamwork goals in the context of competing priorities, and changes in workplace practices and business improvement strategies.

Estimated start date 2 September 2024

Initial contract duration 10 months

Extension term 12 months

Number of extensions 2

Location of work ACT, QLD, VIC

Working arrangements Onsite

Security clearance Must be an Australian Citizen and able to obtain Baseline

Key duties may include, but are not limited to:

Test Engineer – APS5

• execute assigned test cases at various stages of testing on appropriate testing platforms
• develop test plans, test cases, task cards, and supporting test data and/or requirements, under own direction from the specifications provided
• analyse and report on test activities and results, and escalate issues and risks to senior staff
• contribute to team improvement initiatives and projects, including team tools, process changes, and test automation
• identify, manage and document defects, programming errors and operational characteristics that are inconsistent with stated requirements and design specifications
• conduct testing to ensure the ICT service functions as per requirements
• create test data within external software vendor environment
• accurately record time and effort for test cases
• allocate work to team members, using judgement to match issue complexity and staff capability
• provide assistance and training to less experienced testers
• support team to follow business processes and align to overall delivery outcomes
• maintain up-to-date knowledge of ICT related legislation, policy and
• processes and transfer knowledge to other team members
• collaborate with stakeholders to ensure effective and timely implementation of projects
• provide advice and assistance to external software vendors in regard to testing and development of software
• assist with cost analysis activities as required

Senior Test Engineer – APS6

• create and execute complex test cases on appropriate testing platforms using own in-depth technical analysis of specifications
• create complex test data within external software vendor environment
• review test cases from team members to ensure quality
• develop and review test plans, test cases, task cards and supporting test data, working to the specifications provided
• apply in-depth technical analysis, practices and procedures when designing, executing and creating test cases
• assist with defining requirements for the test environments
• record and analyse test results, and report any unexpected or unsatisfactory outcomes
• contribute to team improvement initiatives and projects, including team tools, process changes, and test automation
• identify, analyse, manage and document all defects, programming errors and operational characteristics that are inconsistent with stated requirements and design specifications
• conduct testing to ensure the ICT Service functions as per requirements
• create test data in vendor environment
• monitor and manage time and effort to ensure test cases are running to project schedule and escalate any issues
• develop staff capability through coaching, mentoring and training
• ensure work aligns with business processes and overall delivery outcomes
• collaborate with stakeholders to resolve issues and ensure effective and timely implementation of projects
• resolve or escalate issues as required and suggest alternative approaches
• perform cost analysis activities as required

Test Manager – EL1

• manage the timely delivery of testing outcomes and the quality of testing processes
• plan, develop, and manage test cases for different types of testing at various stages of testing on appropriate testing platforms
• liaise with project teams to ensure appropriate methodology and testing tools are used for testing processes
• review complex test cases from team members to ensure quality
• contribute to the approach for scripting, test data requirements gathering, and test data gathering
• define and document requirements for test environments
• develop and manage team improvement initiatives and projects, including team tools and process changes Test Manager
• identify, analyse, manage and report on trends of defects, programming errors and inconsistent operational characteristics
• conduct complex testing to ensure the ICT service functions as per requirements
• undertake test effort estimation and manage resources to ensure project deliverables are met
• lead and support operations of the team, including monitoring business performance, setting priorities, and managing resources and workflow
• lead and manage staff, including overseeing the management of performance, attendance, health and wellbeing
• develop staff capability through coaching, mentoring and succession
• planning to increase performance, engagement and retention
• contribute to and influence ICT strategy resolving conflicts as needed
• monitor and manage work output and quality, against established
• performance standards through interpretation of quality analysis and reporting
• report on the achievement of business outcomes, key performance
• indicators and quality assurance to manage performance
• proactively share knowledge and expertise, and provide assistance and mentorship to less experienced colleagues
• prepare and review a range of written material including technical and corporate documentation
• assist with the management of finances, resources and budget requirements and issues within area of responsibility
• collaborate with a broad range of internal and external stakeholders to achieve project outcomes
• engage and partner with other agencies and service providers to build service delivery capability
• attend interagency meetings and forums to influence business outcomes and share information
• encourage innovation, continuous improvement and manage and support change
• manage team contribution to costing process
• exercise delegation in accordance with legislation and guidelines

Test Engineer – APS5

Ability to:

• think strategically and identify broader influences that may impact on work and work area
• support and provide assistance to others
• build rapport and maintain stakeholder relationships
• investigate and respond to identified issues and escalate as needed
• clarify expectations and identify concerns
• communicate confidently and present messages in a clear, concise and articulate manner
• manage time and organise work against performance expectations
• contribute towards team work plans
• analyse information and make recommendations based on evidence
• research and make sound decisions based on sound subject matter knowledge and judgement
• work independently and as part of a team under general direction
• prioritise competing tasks and work collaboratively to see tasks through to completion
• adapt to a changing environment and assist others to adapt

Test Engineer – APS6

Ability to:

• think strategically and consider the issues and impacts on work and work area
• think laterally and identify and develop innovative approaches
• identify risks and steps required to mitigate them
• guide and develop staff capability
• develop and maintain stakeholder relationships
• manage conflict using appropriate strategies and determine issues for escalation
• identify and consider expectations and concerns
• communicate effectively and adapt communication style appropriate to the audience
• establish clear work plans and timeframes for self and others
• undertake analysis and draw accurate conclusions based on evidence
• research and make decisions based on good judgement, expertise and knowledge
• work independently under limited direction and act collaboratively
• prioritise competing tasks and work collaboratively to deliver quality projects outcomes
• adapt to change and uncertainty and support staff through the process.

Test Manager – EL1

Ability to:

• think strategically and align operational activity accordingly
• lead and motivate staff to achieve quality outcomes
• think laterally and generate innovative approaches
• assess risks and implement mitigation strategies
• mentor and guide staff learning and development
• develop and manage a range of internal and external stakeholder relationships
• manage and resolve conflict using appropriate strategies
• understand expectations and concerns, and negotiate quality outcomes
• understand the audience and context, and effectively tailor communication and communication styles
• develop long term plans for the team and manage work in the context of business priorities
• undertake objective, systematic analysis and draw accurate conclusions based on evidence
• make decisions based on professional judgement, risk evaluation and in the context of the environment
• work highly independently under broad direction and act collaboratively
• manage competing priorities to achieve quality outcomes and project completion
• lead change initiatives and support staff through uncertainty and the change process.

Some roles may preference the following:

• SAP ERP
• SAP CRM
• S4 HANA
• Pega
• Microfocus ALM
• JIRA
• ECC6
• TEMS
• SAP Success Factors
• SAP Business Technology Platform
• Expense8

The Offensive Security Managing Consultant at Triskele Labs, based in Melbourne, will balance their time between team management (50%) and hands-on penetration testing (50%). This hybrid role, which accommodates individual needs while requiring some office-based time, necessitates managing a team of skilled penetration testers and executing complex penetration tests. The role also involves client engagement through scoping calls, providing time estimates, supporting business development activities, refining frameworks and methodologies, and documenting Standard Operating Procedures (SOPs) that do not currently exist. Additionally, this position will be part of the Executive Leadership Team.

About You

You are a highly skilled and experienced penetration tester who is also approachable and business-savvy. Your extensive background in cybersecurity and penetration testing has equipped you with the technical expertise and problem-solving skills required to excel in this role. You have a natural ability to communicate complex technical concepts to both technical and non-technical stakeholders, making you an effective liaison between our technical team and clients.

As a leader, you are respected and trusted by your team for your deep knowledge and hands-on experience. You are adept at managing and mentoring a team, fostering a collaborative and innovative environment. Your approachable nature makes you a key player in business development activities, where you can engage with clients, understand their needs, and provide tailored security solutions.

Your considerable experience in the field not only establishes your credibility but also enables you to refine and develop frameworks and methodologies that keep Triskele Labs at the forefront of the industry. You are committed to continuous improvement and documentation, ensuring that the team operates efficiently and effectively.

You thrive in a hybrid work environment, balancing your time between office-based responsibilities and flexible work arrangements that cater to individual needs. As part of the Executive Leadership Team, you contribute valuable insights and strategic recommendations to drive organisational growth and success.

About Us

At Triskele Labs, we are passionate about cybersecurity and committed to protecting organisations from evolving cyber threats. Founded with a vision to deliver exceptional security solutions, we have grown into a trusted partner for businesses across various industries. Our team of experts combines deep technical knowledge to provide comprehensive cybersecurity services tailored to our clients' unique needs.

With over a decade of experience, our penetration testing team is renowned for its expertise and dedication to excellence. We offer a range of services, including penetration testing, red team assessments, and security consulting, to help organisations identify vulnerabilities and strengthen their security posture.

Our approach is client-focused, and we pride ourselves on building strong, long-term relationships with our clients. We work closely with them to understand their specific challenges and deliver solutions that provide real value. Our commitment to quality and integrity has earned us a reputation as a leading cybersecurity consultancy.

At Triskele Labs, we foster a collaborative and inclusive culture where every team member is valued and empowered to contribute their best. We believe in continuous learning and professional development, offering our employees opportunities to grow and advance in their careers.

Reports To

Chief Technology Officer (CTO)

Employment Status

Full-time. This is a Senior position and the working hours and salary reflect the nature of this role. Some out of hours work may be required, along with interstate and International travel.

Visa Status

Must have full working rights. This role is open to an Australian citizen as clearance is preferred.

Direct Reports

2 Principal Penetration Testers as Direct Reports and overall team management of 10 Penetration Testers.

Roles And Responsibilities

Team Management (25%)

• Lead and manage a team of penetration testers, providing guidance, support, and professional development.
• Handle team escalations, ensuring swift and effective resolution of issues.
• Conduct regular performance reviews and provide constructive feedback.
• Oversee project allocation and ensure the team meets project deadlines and quality standards.
• Foster a collaborative and innovative team culture.
• Coordinate training sessions and workshops to enhance the team's skills and knowledge.
• Refine existing frameworks and methodologies, ensuring they are up-to-date and effective.
• Document SOPs for penetration testing processes and procedures that do not currently exist.
• Develop and maintain penetration testing methodologies and tools.
• Actively contribute to the Executive Leadership Team, providing insights and recommendations for organisational strategy and growth.

Penetration Testing (50%)

• Conduct comprehensive penetration tests on web applications, networks, and other systems to identify security vulnerabilities.
• Develop detailed and actionable reports based on penetration test findings.
• Collaborate with clients to understand their security needs and provide tailored security solutions.
• Stay updated with the latest security trends, vulnerabilities, and technologies.

Business Development (25%)

• Participate in scoping calls with potential clients to understand their requirements and define the scope of penetration testing engagements.
• Provide accurate time estimates for penetration testing projects.
• Build and maintain strong relationships with clients, acting as a trusted advisor.

Knowledge & Skills

• Minimum of 5 years of experience in penetration testing and cybersecurity.
• Proven experience in managing and leading a technical team.
• Strong understanding of various penetration testing methodologies and tools.
• Advanced relevant certifications such as OSCE3, CCT, or equivalent.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Strong problem-solving skills and attention to detail.
• Experience in refining frameworks and methodologies.
• Proven ability to document and create SOPs for technical processes.

Personal Attributes

• Leadership: Ability to inspire and motivate a team, manage conflicts, and drive performance.
• Technical Expertise: Deep knowledge of penetration testing techniques, tools, and methodologies.
• Client Focus: Strong client-facing skills with the ability to understand client needs and deliver exceptional service.
• Communication: Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
• Problem Solving: Strong analytical skills with a proactive approach to identifying and resolving issues.
  

Why Triskele Labs

At Triskele Labs, our penetration testing team has been at the forefront of cybersecurity for the last 10 years. Our long-standing presence in the industry is a testament to our commitment to excellence and innovation. When you join Triskele Labs as the Offensive Security Managing Consultant, you will have the unique opportunity to own and run a well-established team, with robust support from our C-level executives.

We pride ourselves on fostering an environment that values fresh perspectives and innovative ideas. While you will be stepping into a team with a rich history and solid foundation, we do not adhere to a rigid "we do it that way" mentality. Instead, we encourage you to bring your own vision and expertise to the role, making it truly your own.

This role offers you the autonomy to lead and shape the team according to your insights and experiences, while also benefitting from the guidance and backing of our senior leadership. You will have the freedom to refine existing frameworks, develop new methodologies, and implement SOPs that enhance our operations and service delivery.

At Triskele Labs, we are dedicated to continuous improvement and professional growth. We provide a collaborative and inclusive work environment where your contributions are valued, and your professional development is supported. Join us and become a part of a dynamic team that is not only established but also forward-thinking and adaptable, ready to embrace the future of cybersecurity with you at the helm.

Working Environment

At Triskele Labs, we are committed to creating a flexible and supportive working environment that caters to the needs of our employees. The Offensive Security Managing Consultant role is based in Melbourne, and we offer a hybrid working model that combines remote work with some office-based time to foster collaboration and team cohesion.

We understand the importance of work-life balance and strive to provide an environment where our team members can thrive both professionally and personally. Our office is designed to be a collaborative and innovative space, equipped with a brand-new fitout on Collins St to support your work. We do not have a mandate to be in the office, but it is appreciated for the Leadership team a few times per month.

In addition to a dynamic and engaging workplace, you will be part of an inclusive culture that values diversity and encourages open communication. Our team is driven by a shared commitment to excellence and innovation, and we support each other in achieving our goals.

As part of the Executive Leadership Team, you will also have opportunities to influence organisational strategy and contribute to the overall growth and success of Triskele Labs. We foster a culture of continuous learning and professional development, offering various training programs and certifications to help you stay at the forefront of the cybersecurity industry.

Our Values

• Whatever it takes: It does not matter if we are a large team or a small one. We all help each other because at Triskele Labs we work as one team.
• Deliver Awesome: Our passion reflects in everything we do. As the customer, if you are not happy with what you get, we then keep working until you are satisfied.
• Love what you do: While the work we do is serious, it is important to have fun while we are doing it.
• Times 10 thinking: Whatever the current view of the situation, there is always a better view of the situation — if we only look for it.
• 2 Ears 1 Mouth: We have two ears and one mouth so that we can listen twice as much as we speak. We know that those who say half as much realise they hear more, learn more, and get more done.
• All about the team: Politics and secret agendas do not have a place at Triskele Labs. Knowledge sharing and consideration are the keys to success.

Salary

$170 - $190k / annum + superannuation.

The Opportunity

The Technical Business Analyst is primarily responsible for understanding the business objectives and translating them into technical requirements. Working with multiple teams across the business, this role is responsible for translating stakeholder objectives into technical requirements, help articulate business value, assist in identifying solution options including pros-cons for each, support prioritisation and ensure that the changes and impacts are understood by the affected parties.

Responsibilities of this role include (but are not limited to):

• Conduct analysis of business issues, technical challenges and help articulate business impact and value
• Partner with key technical stakeholders to identify solution options, articulating pro-cons for each and assist in designing solution architecture.  
• Work closely with business stakeholders and partner stakeholders in defining and mapping business process, also help them in prioritisation based on business impact and value
• Distill requirements into succinct scenarios (user stories) with acceptance criteria and validation rules
• Coordinate and assist with User Acceptance Testing for technical implementations
• Support change management activities - Work with Power Users to develop user support guidelines and documentation to ensure processes are followed correctly and data integrity is maintained
• Contribute to the assessment of integrating third-party applications into existing systems
• Support Delivery Lead in conducting Agile rituals effectively and also provide relevant information required for project management and governance
• Promote Agile ways of working and help team in improving their understating of agile methodology

This is a 6 month fixed term contract with view to extension.

About You

To be successful in this role you will have:

• Strong and demonstrated skills in business process analysis and mapping
• Experience with Salesforce Administration highly regarded
• Strong understanding and knowledge of SDLC within an Agile environment
• Sound knowledge in maintenance and access to data and information, including the ability to identify, design, extract, and report on complex datasets, with a good understanding of SQL and relational data structures
• Excellent analytical skills, attention to detail and strong problem-solving skills.
• Strong understanding of configuration and coding practices of SaaS systems, ideally including AWS and Salesforce modules.
• Strong written and oral communication skills
• Ability to work collaboratively in a team environment, operate autonomously with little direction as well as see the big picture
• Exceptional team player with a willingness to perform tasks outside their role when required
• Demonstrate initiative, flexibility and an ability to work under pressure
• Experience liaising with vendors and external organisations
• Familiarity with information management applications
• Experience in education sector and understanding of student lifecycle will be advantageous
• Relevant certification in Agile methodology and demonstrable experience agile ways of working is high desirable  

About OES

OES is a vibrant and values led organisation, and we are passionate about enhancing lives through education. We work with university partners, training institutes, and professional bodies worldwide, to develop and enable immersive and engaging learning experiences. We empower our teams to be student focused, innovative and embrace change with a growth mindset to ensure we achieve our vision of being the world’s most impactful enabler of education. We encourage our people to grow and develop through teamwork and a diverse range of projects, programs and challenging work. We trust our people to deliver, so when you work with OES, you will join a team who are empowered to impact every day.

What’s in it for you?

Along with joining a passionate, energetic and highly skilled team, this role will allow you to gain exposure to many growth and development opportunities. OES offers a hybrid, flexible approach to work, where we work 2-3 days from our state-of-the-art Cremorne office, and the rest from home (or wherever you choose!). Breakfast, snacks, table tennis, Nintendo Switch are all available in the office, as well as an in-house massage therapist and weekly staff drinks. Ultimately, you will be joining a values-driven, collaborative business where your creativity and innovation will be nurtured and celebrated.

If this role is of interest, please apply now with your updated CV.

About us 

blueAPACHE is an Australian owned award-winning Managed Service Provider, recognised for the 5th year running, as Mid-Market Partner of the Year at the ARN Innovation Awards. 

We pride ourselves on being a genuinely great place to work, with a vibrant culture, clear vision, and strong leadership. When joining blueAPACHE, you are joining an organisation that is driven by our core values of employee and customer experience. We are proud to be an equal opportunity employer and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. 

 Due to continuous growth, we have an exciting opportunity for a Lead Network Engineer to join our Professional Services Team. 

 The successful candidate will be instrumental in overseeing the effective execution of infrastructure projects that involve Firewalls, SD-WAN, Switching, Wireless, NAC and integration with Service Provider Core Network, Azure Networking and Windows AD Services.  

This role will be based in Melbourne (preferable), open to consider candidates in Sydney and Brisbane.

Responsibilities 

• Planning, designing, and executing wired and wireless network solutions, along with the assessment and improvement of current network infrastructures.  

• Delegate workload and guide project engineers to achieve successful delivery within their technical domain.  

• Provide technical guidance to new clients and collaborating closely with presales Solution Architects for comprehensive project delivery. 

• Collaborate with the Service Provider Team to support the maintenance and enhancement of the Core/MPLS network and subsequently, conduct internal training sessions for engineers as needed. 

• Establish a consistent approach to delivering common solutions by generating Effort Estimates, Guidelines & Best Practices, Testing Templates, As-built documentation, and other project artefacts. 

• Work alongside the Project Manager to develop schedules and manage variations while ensuring solutions are aligned with the design, statement of work, and scheduling milestones during delivery. Be accountable for project delivery from inception to closure. 

• Travel to customer sites for project-related tasks as needed including engaging in design discussions with potential clients 

• Minimum 5+ years in Architecture, Design, Implementation and Leading Projects with highly skilled Network Engineers specialising in Service Provider Core Network, Firewalls, SD-WAN, Switching, Wireless, NAC and integration with Azure Networking and Windows AD Services. 

• Must have current certifications in Fortinet Firewall/SD-WAN (NSE4, NSE6, NSE7), Cisco (CCNP/CCIE) and/or Aruba Switching/Wireless Stack (ACSA, ACMP) or equivalent certifications. 

• Strong knowledge and industry experience across a range of networking technologies including vendors such as Fortinet, Cisco/Meraki, HP-Aruba, and Palo Alto. 

• Strong understanding and demonstrated experience in the use of following technologies. o Next Gen Firewalls (FortiGate ‘preferred’, Palo Alto and Cisco Meraki) o Routing (FortiGate, Cisco and Meraki) o SD-WAN (FortiGate ‘preferred’ and Meraki) o Service Provider Core/MPLS network o Switching (HP/Aruba ‘preferred’, FortiGate, Cisco and Meraki) o Wireless (Aruba ‘preferred’, FortiGate, Cisco, Meraki) 

• Previous role with an IT&T System Integrator, Professional Consulting Services, Internet Services Provider, or similar organisation. 

blueAPACHE continues to grow alongside some of Australia’s leading midmarket businesses, our valued clients. We continue to stay abreast of current technologies to maintain our competitive advantage, offering the opportunity to continually expand your technical expertise and provide an uncompressing offering to our clients. We recognise our people are our most significant differentiator. 

• We offer options for you to interview virtually. 

• blueAPACHE offers an environment to make a real difference, develop careers within a supportive and rewarding environment. 

• Flexibility to work the way that aligns with our values of employee and customer experience, including hybrid and work from home arrangements. 

• Regular social events and an awesome culture – work with a team of experts in their field 

• Ongoing training and development including paid certifications. 

• Quality hardware and laptop provided. 

• Employee referral programs - once you are in and you are loving it - you can refer a friend and get paid for it! 

Please note, all offers of employment at blueAPACHE are subject to Police Clearance Checks. 

We are seeking a talented and proactive Onsite Support Engineer to oversee the rollout of new smartphones for our client, a prominent entity in Melbourne's transportation sector. This role is crucial for ensuring staff have secure and efficient mobile device access that seamlessly integrates with our client's IT infrastructure. The position involves onsite presence 5 days a week at various client offices across Melbourne, for a minimum contract period of 3 months, starting in mid-July and continuing until the end of October.

Responsibilities:

• Coordinate and manage the receipt, storage, and distribution of smartphones and accessories at client's locations.

• Maintain accurate records of smartphone assets, including serial numbers, IMEI numbers, and staff assignments using Excel and ServiceNow.
• Collaborate with the project team to schedule and execute smartphone deployments at client's Head Office and depots.
• Provide excellent customer service during smartphone deployment sessions, assisting staff with setup, enrollment in InTune, and troubleshooting.
• Ensure compliance with corporate policies and security protocols during smartphone deployments.
• Manage the return and secure disposal of old smartphones from corporate staff.
• Weekly meetings with the client's project managers to report on deployment progress, discuss issues, and ensure project milestones are met.

• Experience in technical support, asset management, or customer-facing roles.

• Strong organizational skills with a keen attention to detail.
• Excellent interpersonal and communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Familiarity with mobile device management (MDM) systems and IT security principles is a plus.

About us

At Logicalis Australia, we're not just about changing the game—we're rewriting the rules!  

As the Architects of Change™, our mission is crystal clear: to become the #1 Managed Service Provider (MSP) in the Asia-Pacific (APAC) region.

We're on a mission to revolutionise the digital world, one project at a time. We're all about empowering businesses to thrive in the fast-paced tech landscape, and we need YOUR skills to make it happen. 

Picture this: you'll be part of a dynamic team of 7000+ change-makers spread across 30 territories, collaborating with over 10,000 clients from diverse industries. From strategy sessions to setting up cutting-edge services, every day is a chance to make a real impact. 

With services that transform businesses and provide scalability like cloud, connectivity, collaboration, and security, you'll be at the forefront of innovation, optimising operations and empowering teams to reach new heights. And as a global tech powerhouse, our managed services offer real-time insights into clients' digital ecosystems, 24/7. 

Join us, and let's shape the future of tech together!