Our Why
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.
About the Role
The Senior Solution Architect plays a key role in shaping the future of Datacom Cloud, crafting innovative designs and developing strategic roadmaps. With a strong emphasis on continuous improvement, they strive to optimize cloud operations and enhance delivery by leveraging agile methodologies. Their responsibilities include delivering high-quality technical designs, providing support for RFPs, and work across a broad range of technologies. They maintain a deep understanding of the deployed technologies and constantly update their professional certifications to ensure the provision of exceptional service.
What you’ll do (your why)
Your responsibilities will include:
- Supporting the diverse range of technologies utilized in the Datacom Cloud, including computing, storage, data protection, networking, and automation.
- Collaborating with stakeholders across Datacom to develop a unified and compelling cloud vision and value proposition.
- Working closely alongside the Datacom Cloud Engineering and Product teams.
- Delivering projects that encompass high-level solution architecture, meticulous design, and rigorous quality assurance.
- Crafting tailored solutions that meet the specific requirements of Datacom Cloud customers.
- Identifying and implementing opportunities to automate processes and drive cost reductions.
- Providing technical leadership in Infrastructure and Cloud to enhance the effectiveness of the entire team.
- Fostering strong relationships and fostering collaboration across all areas of the business, particularly with other Architects, to champion the business's objectives.
- Supporting architectural governance forums and guiding fellow Architects in optimizing designs and ensuring compliance with standards and guidelines.
- Offering escalated support and thought leadership to other teams, while mentoring junior architects to enhance the team's capabilities.
- Collaborating closely with the sales and pre-sales teams, contributing expertise and crafting responses to tenders and customer requests.
- Identifying and implementing continuous improvement opportunities that foster a culture of exceptional service and innovation.
- Supporting and facilitating organizational changes arising from business improvement initiatives.
- Ensuring operational discipline by adhering to Datacom and client processes, policies, and procedures.
What you’ll bring
· Strong design and hands-on experience with various Storage solutions (Block, File, and Object)
· Practical experience and excellent understanding of working with Enterprise Storage platforms, with a preference for Dell-EMC
· Experience in a multi-tenanted Cloud environment
· High-level knowledge and design experience with the various technologies used in the Datacom Private Cloud
· Practical experience working with Virtualised environments running on VMware, Hyper-V or other hypervisors - specifically with VMware
· Exceptional hands-on experience in delivering infrastructure, cloud, IT outsourcing, storage, backup, network, and/or cloud adoption/migration projects
· Design and hands-on experience in networking, including Cisco switching and routing, SDN, ACI, and VMware NSX-T
· Experience in additional key VMware technologies, including vCloud-Director and VCF
· Practical experience working with Enterprise Backup Management Platforms such as NetBackup or Veeam
· Experience with automation, including CI/CD pipelines, coding and scripting languages, practices, and toolsets
Why join us here at Datacom?
Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.
