What we’re all about.
We find, when we come together in the pursuit of excellence, great things happen. And that’s how we do things at Quantexa – together. Our business is data, but our culture is collective. We’re about growth – but not just the bottom line. We create a culture where people feel empowered to do their best work. We might work across continents and time zones, but that doesn’t stop us from collaborating. We’re connected. We celebrate our successes together, and we unite to tackle the challenges. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all.
At Q, we’re looking for people who share that vision. People like you.
The opportunity.
What you’ll be doing.
- Be a player coach, you will be as comfortable in execution as strategy.
- Define and implement the strategic direction for the Technology Account Partner team in the region, aligning with Quantexa's overall business goals specifically around driving customer satisfaction, business outcomes and NRR.
- Lead, mentor, and coach a team of Technology Account Partners (TAPs), fostering their professional growth and ensuring skill alignment with customer needs.
- Strategically assign TAPs to portfolios, optimizing team capabilities and meeting customer requirements.
- Act as a senior trusted advisor for key customer accounts, maintaining strong relationships and offering high-level consultation.
- Oversee strategic customer engagements, influencing strategic direction, including business reviews and advisory ‘roadmap’ sessions balancing up value pathways versus TCO.
- Work closely with Sales, Product, and Delivery teams to ensure the team's strategies are in harmony with broader company initiatives.
- Ensure team adherence to Quantexa’s Blueprints during project, shaping and scoping projects for success.
- Drive operational adoption and value outcomes of the platform.
- Proactively own escalations from the customer base.
What you’ll bring.
- Strong background in leveraging data and analytics.
- Demonstrated success in managing senior-level customer relationships and ensuring long-term engagement, influence and satisfaction.
- Proven experience in leading and nurturing high-performing teams, with a preference for backgrounds in data, financial crime, risk management, fraud detection, or customer intelligence.
- An ability to inspire, motivate, and direct a team towards strategic achievements.
- In-depth understanding of data-driven solutions, especially in financial crime, risk management, fraud detection, or customer intelligence.
- Skilled in articulating complex concepts to a diverse audience.
- Strong internal and external relationship-building skills.
- Adept at strategic thinking and planning, focusing on delivering practical and impactful solutions.
- Excellent communication and consultative skills, effective in collaborating with and influencing diverse teams and clients.
- Experience in scoping and planning strategic projects with a focus on business outcomes and TCO.
Our perks and quirks.
What makes you Q will help you to realize your full potential, flourish and enjoy what you do, while being recognized and rewarded with our broad range of benefits.
We offer:
- Competitive salary
