Total 232 Manager office administrator job vacancies in Australia

Connecting People and Places to Make the World Work Better.
We are currently seeking reliable and friendly person to join us in the position of Office Manager in our Sydney, CBD office, employed on a Full-Time  basis.
This position will be responsible for the day-to-day operation of reception duties and office services on site and will act as the first point of contact.
Availability: 
Monday to Friday, 9am to 5pm
Snapshot of your day:

Provide friendly service, meeting all clients expectations.
Build a good rapport with the client.
Represent ISS as a professional, responsive manner at all times.
Complete assigned task with minimal disruption to the client.
Management of phone systems, Voicemail, Security, Swipe Card and related computer software.
Arrange site inductions; update and maintain induction records.
Manage incoming and outgoing postage and courier

... Click here to view more detail / apply for Office Manager Sydney

We are looking for an experienced Front Office Duty Manager who has a passion for engaging with and assisting guests and colleagues.  You will be assisting the Front Office Manager in the daily management of the department, leading the work of the Front Office team members and ensuring the efficient and effective operation of the department.  This role offers a great development opportunity to grow your skills and confidence in a busy hotel right in the heart of Melbourne, and to join the Accor group.

Your responsibilities will include:

• Working operationally at Reception assisting guests with enquiries, check in, storage of luggage and general information about the hotel and local area
• Supervision, support and training of Front Office team members to ensure standards and procedures are followed
• Ensuring that all company and department policies and procedures are followed
• Promptly handling guest complaints and feedback in a professional manner
• Completion of reports, conducting shift handover, ensuring all accounting practices and processes are completed, and administration duties as required
• Work closely with the Reservations, Sales, Food & Beverage and Housekeeping teams to ensure guest expectations are met
• Encourage and foster an environment of open communication across departments

PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options.
PERSOLKELLY brings together the legacy and experience of four organisations that shaped the staffing landscape over the past century: Kelly Services, who pioneered the modern temporary help industry in ; SKILLED, who crafted the staffing industry in Australia in ; Programmed, the leading provider of operations and maintenance services across Australia and New Zealand; and PERSOLKELLY, the largest workforce solutions provider in APAC.
We are seeking a full-time Office Manager to operate our financial services firm and assist in the day-to-day functionality of our busy office. This rewarding role involves a high level of client and staff contact and reports to the Managing Director.
Key Responsibilities:

Log new work into accountants
Manage accounts payable
Maintain systems, policies, and procedures manuals
Maintain the office phone
... Click here to view more detail / apply for Office Manager

Growing Chartered Accounting Practice looking for a Practice Manager on the North Shore Your new company Due to continued growth, this established Chartered Accountants located on the North Shore are currently looking for a Practice Manager to join their team. Providing senior support to Directors and the wider team, this crucial role plays a pivotal part in the smooth running and success of the organisation. Your new role Duties will include:

Providing PA support to Directors
Lodging tax returns
Accessing the ASIC portal to complete compliance work
Raising invoices
Booking staff training

What you'll need to succeed
To be successful in this role, you will need:


A good team work ethic
Happy to suggest improvements and take constructive feedback
Previous experience of working in an accounting practice
Understanding of ASIC and ATO portals
Strong communication skills and happy to go the extra mile for clients

What you'll get in return

Job security with a growing, successful business
Located close to public transport links on the North Shore
Opportunity to involve yourself in all aspects of the business
Continued career growth and development

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Please click here to apply.

Located in Darling Harbour, Oaks Sydney Goldsborough Suites are looking for an experienced and enthusiastic Front Office Manager to lead the Front Office team. The moment a guest steps into our hotel, you will make them feel at home with your welcoming and warm presence. You have the important job of leading your team and driving exceptional customer experiences.

Responsibilities include:

• Providing an outstanding guest welcoming experience by demonstrating a commitment to service excellence and maintaining the front office and reception operational standards
• Meeting guests and customers when they arrive and ensure they are settled in their rooms
• Maintaining professional, open and honest communication to assist guests and make accurate bookings
• Guide & lead the frond office team in providing outstanding guest welcoming and experiences
• Ensuring that all daily tasks are completed accurately and in a timely manner
• Complete daily administration duties
• Resolve & respond to guest complaints in a timely and professional manner
• Maintain accurate guest accounts and assist with daily reporting
• Effectively manage team roster to meet budgets
• Support Hotel Manager with recruitment

Salary: $73,347 + Super

Exciting role with a focus on a diverse range of employee engagement initiatives!
Remuneration Package: $151,302 to $161,579 p.a.
Full-Time, Ongoing Position, Parramatta/Penrith Campus.


Full-Time, Ongoing Position
Penrith/Parramatta South campus

About Us
Western Sydney University is a vibrant, research-driven institution located in Australias most rapidly expanding and economically vital region. With 11 campuses in Sydney and additional locations in Ho Chi Minh City, Vietnam, and Surabaya, Indonesia, as well as planned campuses in India, we are at the forefront of global education.
We proudly serve over 50,000 students, supported by approximately 3,500 staff, and are connected by a network of more than 200,000 alumni. Ranked in the top 2% of universities worldwide, over 85% of our research is rated at World Standard or above. For two consecutive years and ), we have been recognised as the top university
... Click here to view more detail / apply for Ref 3638/24 ? Manager, Professional Development, Office of People

Oaks Sydney Goldsborough Suites are looking for an experienced and enthusiastic Front Office Manager to lead the Front Office team. The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of leading your team and driving exceptional customer experiences.

Responsibilities include:

• Providing an outstanding guest welcoming experience by demonstrating a commitment to service excellence and maintaining the front office and reception operational standards.
• Meeting guests and customers when they arrive and ensure they are settled in their rooms.
• Maintaining professional, open and honest communication to assist guests and make accurate bookings.
• Availability to work shifts between Monday to Sunday
• Immaculate personal presentation.
• Professional interpersonal and communication skills.
• Guide & support the team in providing outstanding guest welcoming and experiences.
• Ensuring that all daily tasks are completed accurately and in a timely manner
• Conducting guest arrivals and departures
• Complete daily administration duties.
• Provide personalised and proactive guest service.
• Resolve & respond to guest complaints in a timely and professional manner. 
• Maintain accurate guest accounts and assist with daily reporting.
• Effectively manage team roster to meet budgets.
• Support Hotel Manager with recruitment

About the Client For over 60 years, our client has prided itself on being one of the leading manufacturers and suppliers of conveyor belt vulcanizing equipment. They have grown to become a family of brands that support all aspects of conveyor set-up, monitoring, and maintenance. They are shaped by their mission to provide superior products that exceed customer expectations, to provide opportunities for their employees and partners to achieve their full ability and, to promote an environment of trust and integrity in all transactions. They are looking for an  Office Administration Manager  to join their team in  Cannington .  About the role This role will provide you with an opportunity to utilise your office management and customer service skills to guide your team to achieve their full capabilities and to provide unparalleled service to the customer base. You will be responsible for a variety of tasks including, but not limited to:

... Click here to view more detail / apply for Office Manager

Kununurra, Full Time, Hospitality
Vacancy Listing Dates 5/08/2024 to 2/09/2024
Please Quote Reference Number 97166
- Front Office or Hotel/Motel Duty Manager, Restaurant Manager, or Chefs/Cooks
- Remuneration - $74,000 - $80,000
- Opportunities with The Kimberley Grande Resort & Stay Margaret River

Kimberley Grande Resort and Stay Margaret River are eagerly seeking a friendly, experienced & passionate Front Office Duty Manager and a Motel Manager/Duty Manager (Hotel) to lead our young and energetic team to maximize productivity. Reporting to the Operations Manager, you will help create a positive work environment while motivating and leading our reception staff to deliver memorable guest experiences.

The successful applicant must have 2/3 years' experience in a similar role, a current RSA and a First Aid Certification. A current full driver's licence is also desirable.

You will also have:
- WA Approved Manager Card (desirable)
- Experience as a Fire Warden and First Aid Officer (desirable)
- Experience as a Duty Manager (highly desirable)
- Experience with hotel booking systems - preferably Preno (desirable)
- Exceptional attention to detail
- Excellent communication skills (both written & verbal)
- The ability to work under pressure and multitask
- Ability to work independently and as part of a team
- Excellent problem solving skills
- Strong leadership skills with the ability to motivate employees to deliver a high standard of service
- Commitment with flexibility to work mornings, evenings, weekends and public holidays
- Proactive focus and shares a passion for the hospitality industry
- Experience with large tour groups and functions
- Accuracy with figures, a keen 'eye for detail'
- Able to handle guest complaints tactfully, maintain the property reputation and gain a favourable outcome for the guest

We are also on the lookout for an exceptional Restaurant Manager! We need a hardworking, enthusiastic, and ambitious individual who leads from the front to take charge of our busy and fast-paced restaurant. You will oversee restaurant operations, build a customer-focused team, and implement leading customer service standards. This key role aims to make us a benchmark-setting venue. Your passion for developing teams and embracing challenges is vital in ensuring an exceptional customer experience.

Responsibilities And Duties:
- Coordinate daily restaurant operations to deliver exceptional service
- Manage day-to-day financials, ensuring accuracy and efficiency
- Exceed customers' expectations by providing an outstanding dining experience and active participation while on duty
- Ensure all food served is of excellent standard
- Regular coaching, training and mentoring of staff to improve them and service standards fostering motivation and growth
- Develop relationships with new and regular restaurant patrons
- Coordinate daily/weekly updates with the reservations, functions and bus tour team
- Manage bookings and balance seat capacity
- Prepare the rostering for the restaurant and discuss with the Duty Manager
- Cost control with a focus on labour
- Managing customer feedback and reputation
- Monitor and manage stock levels for optimal inventory control
- Monitor and manage the cashier and upgrade Lightspeed
- Coordinate employee schedules to ensure efficient staffing
- Ensure compliance with regulations and maintain HACCP and cleaning standards
- Participate regularly in management meetings and report to Duty Manager and Tavern Manager

The successful applicant must have 2/3 years' experience in a similar role and hold a RSA and Approved Manager's Certificate WA.

You'll also have:
- An Open Drivers License
- Strong food & beverage knowledge
- Previous experience with Preno platform, an advantage to be able to check after hours reservations
- Strong leadership and people skills
- An ability to think outside the square
- Effective time management and organizational skills
- Excellent communication with a great command of the English language (written and verbal)
- Knowledge of current liquor legislation
- Hands on approach with a natural ability to lead a team to be the best they can
- Previous remote experience
- Willing to commit long term

We also require an experienced Chef/Cook to join our team. You must have 2/3 years' experience in a similar role.

The successful applicant for each role will receive a remuneration of $74,000 - $80,000.

If you are ready to take your hospitality knowledge to the next level in a challenging, busy yet rewarding position, this may be the perfect opportunity for you -
https://www.netyourjob.com.au/jobs/97166.php

Sponsorship may be available to the right person.

As our Assistant Front Office Manager, you will support:

• Assisting the Front Office manager in managing a team of Front Office professionals, ensuring guest experience is at the forefront at all times.
• Developing, maintaining and implementing standard operating procedures for the Department.
• Training & developing your team members, taking pride in their successes.
• Participating in the recruitment of new team members.
• Handling complex guest queries & feedback.

Overview of Position:

Informa Connect is Australia's largest event organiser, ranging from highly specialised corporate training courses to high-level conferences and large-scale exhibitions attracting thousands of attendees. The Informa Connect Australia head office is based in Sydney’s CBD, employing more than 50 colleagues.

Informa Connect is part of the global Informa Group which is listed on the London Stock Exchange and a member of the FTSE 100, with over 10,000 colleagues working in more than 30 countries. In addition to being a leading international events business, Informa is also a leading digital services and academic knowledge group.

About the Role:

The Office Manager is responsible for ensuring that our team at Informa Australia is working in a safe, clean, efficient and well equipped environment, with specific responsibility for Health & Safety, building management, supplies, mail & deliveries and colleague experience. While this role is within the Informa Connect business, the Office Manager’s responsibilities also encompass our fellow Informa Group businesses CAPA, Omdia and Global Support who share the York Street office with us.

You will report directly to the Chief Operating Officer of the Informa Connect Sydney.

Key responsibilities:

Health & Safety

• H&S Officer for Level 4 (training/accreditation will be provided if required)
• Point of contact for Group H&S team and George Place H&S/Security teams
• Ensuring our ongoing compliance with applicable H&S requirements at 24 York Street
• Coordination and certification for colleagues to attend First Aid and other H&S-related training as required
• Maintaining a register of all Fire, H&S and First Aid Officers on Level 4

Building

• First point of contact with George Place (ISPT and CBRE), Security and 3rd party service/maintenance/cleaning/utilities/plumbing/waste suppliers and contractors
• Ensuring Level 4 is maintained in a safe, clean and well-presented state at all times;
• Access system card management

Supplies

• Responsible for all office/kitchen consumables, stationery (excludes event-specific, IT or Capital expenditure)

Mail & Deliveries

• Responsible for distribution of incoming mail/deliveries, dealing with the George Place mail room and managing/collecting PO Box Q1439 at the QVB Post Office
• Couriers: managing outgoing couriers if assistance is required and dealing with courier contacts

Colleagues

• Social: leading or collaborating in staff functions such as Walk The World, office parties and smaller events
• Induction – Level 4 and George Place welcome and tours

Senior Office/Operations Manager

$120,000 - $140,000 Super Amazing Benefits | Sydney CBD
Manage a team of 4 & the full head office function for Events, HR & Marketing
Leadership experience required with excellent Office Management and organisational skills

You'll lead a dynamic team responsible for enhancing our workplace culture, organizing exciting events, and ensuring smooth front desk operations.
This role would suit an individual with leadership experience but also a hands-on approach and ability to roll up sleeves to assist with smooth office operations, event management, whilst engaging with internal stakeholders across the business on exciting upcoming projects.
BENEFITS

The chance to make a significant impact on the company's employees and their experience
Free Lunch and breakfast provided daily!
Wonderful and diverse culture that is on a pathway of growth
Annual


... Click here to view more detail / apply for Senior Office/Operations Manager

Full Time Permanent | Rare Opportunity | West Gippsland
Your new role Hays Gippsland are currently partnering with a well-known, growing organisation located in Warragul who are seeking an experienced Office Manager to join their team immediately on a full-time permanent basis. This rare and exciting opportunity will allow you to apply your well-developed office management and leadership skills within a close-nit and supportive environment.

You will be responsible for the following

Office Management

Management of daily operations and timetables
Management of bookings for new and existing clients
Management of new and existing client accounts and charge rates
Liaising with internal and external stakeholders and contractors
Various, detailed Ad-Hoc duties


People Management

Management of up to 20 staff members
Management of staff rosters, sick leave and annual leave coverage
Management of staff timesheets ensuring all data is entered correctly
Onboarding, inducting and training of new staff members
Preparation and management of staff appraisals and professional development What you'll need to succeed
Previous office management experience
Previous people management experience
Strong leadership and management skills
Excellent written and verbal communication and interpersonal skills
Ability to work under pressure and prioritise tasks
Excellent organisation, time management and attention to detail skills
Ability to work independently as well as within a team
Excellent problem solving skills with demonstrated innovative thinking skills
Intermediate-advanced computer skills with the ability to use multiple systems effectively
Previous experience/ knowledge within HR and OHS is highly desirable


What you'll get in return You will be part of a close-nit team in a supportive and rewarding environment where modern tools and technology will be provided to you as well as on the job training. A team of hardworking, ambitious and likeminded individuals will be working with you to support the growth and success of the organisation. You will be offered a salary upwards of $70k + Super, dependent on experience and you will have availability to maintain a healthy work, life balance.

What you need to do now If you're interested in this role, click 'apply now' or for more information about this role or other job opportunities contact Shalise Tabone at Hays on 03 5623 8072 or [email protected] Please click here to apply.

The Role
















Manage the daily functions of the office operations and business premises.
Support the State Manager with personal assistant duties, minute taking, scheduling meetings and appointments, diary and inbox management, travel bookings, prepare presentations and reporting.
Oversee reception, office cleanliness, and equipment maintenance.
Handle suppliers, stock, inventory, and security access control.
Assist the Director with calendar management, special projects and assistance
Event Management
Distribute and manage uniforms, coordinate team meetings, and implement office policies.
Manage the Office ERP and participate in incident and emergency response planning.
Oversee accounts payable and receivable processes.
Manage debtors/collections, client credit, and invoicing compliance.
Control purchasing processes, raise purchase orders, and maintain financial records.
Manage payroll data and leave









... Click here to view more detail / apply for Office Manager

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Night Manager, you will:
• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float
• Prepare and distribute daily reports
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service.

As our next Assistant Manager, you will:
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed
• Ensure that all company and department policies and procedures are understood by all Team Members
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift.
• Carry out all front office reception duties as required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budget
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members
• Organise skills training for Front Office Team Members in conjunction with the Human Resources
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift

As our next Operations Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners
• Maintain a strategic business perspective
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests

As our next Housekeeping Manager, you will:
• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required

What we are looking for:
• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous

Assistant & Night Manager Annual Base Salary: $70,696.25 (gross)
FOM, Operations Manager, Housekeeping Manager Annual Base Salary Range - $70,696.25 - $85,000.00 (gross) based on experience and qualifications

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across regional Australian locations outside of Sydney, Melbourne, and Brisbane.

As our next Night Manager, you will:
• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float
• Prepare and distribute daily reports
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service.

As our next Assistant Manager, you will:
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed
• Ensure that all company and department policies and procedures are understood by all Team Members
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift.
• Carry out all front office reception duties as required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budget
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members
• Organise skills training for Front Office Team Members in conjunction with the Human Resources
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift

As our next Operations Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners
• Maintain a strategic business perspective
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests

As our next Housekeeping Manager, you will:
• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required

What we are looking for:
• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous

Assistant & Night Manager Annual Base Salary: $70,696.25 (gross)
FOM, Operations Manager, Housekeeping Manager Annual Base Salary Range - $70,696.25 - $85,000.00 (gross) ba

About the Job

We need support in the form of a Farm Office Manager on a Full-time Basis. The Farm Office Manager plays a pivotal role in supporting both the Farm General Manager and Corporate team by overseeing essential administrative functions to ensure the smooth operation of the farm.  For the right candidate, we are willing to consider hybrid working arrangement, with 3 days in the Farm Office and 2 days from home.

 

Key Responsibilities:

• Oversee and maintain accurate and timely farm management records and data within various management systems, including but not limited to Timesheets (Deputy), Farm Records (AgWorld), Accounts Payable (SAPConcur), Grain Management System (AgriChain), Contractor Management System (Protech) and Safety Management System (Lucidity).
• Reviewing and coding accounts for payment.
• Reconciling corporate credit card purchases – NAB Flexipurchase.
• Maintain accurate asset records of farm infrastructure, plant and equipment, spare parts and inventory, including stocktakes.
• Registration & Licence payments and record keeping.
• Support the Farm Manager and team with budgets, presentations, and technology.
• Provide training and support to farm employees in farm management systems and ensure accurate record keeping.
• Facilitate onboarding of new employees and inductions.
• Facilitate onboarding of new contractors, including required pre-start paperwork and inductions in the Safety Management System.
• Maintain farm contractor register and coordinate associated paperwork.
• Provide Safety system user support to new starters and assist in recording and monitoring all identified risks, action items, and delivery dates.
• Review and monitor employee training requirements regarding Licences and Safety Training as well as personal development requirements.
• Manage office operations by handling inquiries, farm phone and email, and prioritising tasks.
• Any other administration tasks to help meet month-end reporting requirements.
• Filing, archiving, mail, and general office support.
• Local event management/travel assistance for company conferences, staff training, and onboarding.

Vacancy Listing Dates 17/07/2024 to 14/08/2024
Please Quote Reference Number 96948
- 5-star Independent Luxury Hotel in Perth
- Voted Best Management Team of the year 2024 by Australian Hotel Association
- Annual Salary | A$73,150 to A$75,000 per year

Located in the heart of Perth City, with 304 bedrooms the Duxton Hotel is the perfect 5-star Hotel specialising in Accommodation, Food & Beverage, and Conference & Events.

We're currently looking for an experienced Front Office Duty Manager to join our team.

We are competitive and environmentally conscious, continuously refurbishing and keeping up with trends, to remain the market leader in terms of occupancy, profitability, and guest experience. The Duxton Hotel promotes a healthy work/life balance, and we are a strong team that works together for a common purpose to exceed all expectations.

Key Responsibilities:
- Manage the daily front office operation as a shift leader
- To undertake daily room checks and regular safety inspections of the hotel
- Provide 5-star hotel service to guests including meeting and greeting VIPs, responding to guests requests and handling guest complaints.
- Deliver front office skills and knowledge training as a departmental trainer
- Responsible for front office administration including regular checking of emails, taking reservations, monitoring staff attendance and performance, producing financial reports etc.
- Work with the Front Office leadership team to improve operation efficiency and customer service
- To assume the role of Approved Manager and First Aider
- To adhere to Duxton Hotel Perth policies and procedures

Position Specifications:
- Minimum two (2) years working experience as Front Office Duty Manager or similar within a 5-star hotel environment
- Microsoft Office Suite - intermediate level
- Preferably experienced in PMS System
- Exceptional interpersonal and customer service skills
- Good written and verbal communication skills
- National police clearance

Personal Qualities:
- Value service excellence and professional attitude
- Ability to work under pressure and meet deadlines
- Respectful, driven and good sense of responsibility
- Able to lead with honour and integrity
- Meticulous, pay attention to detail

Benefits:
- Attractive remuneration - A$73,150 to A$75,000 per year
- Employee Well-Being Program
- Employee Recognition Program
- Workplace Banking Partnership Program
- Career Development Program
- Education Subsidy
- Uniform and Equipment Provided
- Preferred Accommodation and Food & Beverage Rates

APPLY NOW through our online application form - https://www.netyourjob.com.au/jobs/96948.php

• Day to day management of the FAR office for Rest
• Leading industry fund recognised in Linkedin Best Places to Work
• Hybrid working environment

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

We are looking for a Head of Office of the FAR to join the team at Rest. Providing the day to day management of the FAR Office, you will maintain the FAR framework including operating procedures and provide guidance to Accountable Persons and the business on governance and accountability.

Reporting to the General Manager, Trustee Governance, and Company Secretary, you will be part of the team  responsible for secretariat, governance and accountability across Rest.

This role is critical in driving the execution of accountability across the organisation including implementing and operationalising the FAR regime.  It will be the subject matter expert on accountability and provide commercially pragmatic advice, effectively negotiate with and influences senor stakeholders and drive the evolution and maturing of accountability, and the implementation of FAR across the organisation.

Implementing FAR

• Supporting the implementation of FAR at Rest.

Day to day management and embedding of FAR and accountability

The day-to-day management and implementation of the FAR Framework and ensuring it is operating effectively. This includes :

• Implementing the relevant policies, providing reporting and insights, awareness sessions and developing and maintaining operating procedures etc.
• Developing, implementing and monitoring and activities in place to ensure adherence with the FAR Framework.   
• Working with Accountable Persons on Accountability Statement and Map changes and coordinating appropriate reviews, registrations, approvals, and submissions
• Actively engaging with key stakeholders on a regular basis and providing timely and commercially pragmatic advice to Accountable Persons and key personnel in the business.  
• Challenging Accountable Persons and providing meaningful insights on areas for improvement.
• Developing, delivering and refining tools and guidance and support provided to Accountable persons (regular training, simulations, onboarding of new Accountable Persons)
• Working closely with the P & C team on conduct related matters.

Provision of advice on FAR related/regulatory change projects

• Key stakeholder for consultation and feedback in any FAR related or regulatory change projects that may have a FAR impact that take place in the business or as part of the banking program.
• Actively monitoring the regulatory landscape and analysing impacts of new and amended legislation, regulation and regulatory guidance on FAR in collaboration with compliance as required.
• Leading FAR related matters as required.

Insights and Industry knowledge:

• Developing and maintaining strong relationships with peer FAR Offices, to ensure that insights are shared (as appropriate).

Governance and accountability advice and support

• Supporting on advising on and enhancing the governance and accountability framework including liaising with stakeholders so that effective governance arrangements are in place at board and management levels
• Providing technical advice, briefings and expertise on governance and accountability.
• Influencing and enabling a robust and proactive governance and accountability culture 
• Assisting Rest to fulfill its duties in relation to governance and accountability standards.
• Monitoring regulatory and legislative developments 
• Identifying, advising and educating on emerging governance and accountability risks.
• Identifying and recommending strategies to address gaps in business knowledge and understanding of governance and accountability matters.

About Them:  ACRWORLD are happy to be working exclusively with one of NSW's largest energy transmission companies to deliver a preconstruction works for one of the states most significant electricity infrastructure projects.  With such great things happening for the business, they are now in need of a superstar Project Coordinator/ Office Manager who can act as an all rounder, be in the office, be out on site and keep things running smoothly for the team.  The Role: 

Maintain and monitor project documentation 
Organise and attend project related meetings as well as documenting and following up on necessary actions and decisions from meetings 
Take minutes and update systems 
Prepare necessary presentation materials for meetings 
Ensure project deadlines are met by managing action follow up and maintaining action registers (using MS Project, Excel or similar software) 
Create a project framework for fulfilling each


... Click here to view more detail / apply for Office Manager

We are hiring for a Program Office Manager!

This is a unique opportunity for you to join the Reserve Bank?s payments team that owns and operates  RITS , Australia's real-time gross settlement system. You will be the manager of the Program Office supporting the Payments Operations Program which is uplifting the operation, IT controls and governance of a payments system that moves around $230 billion dollars between financial institutions each day and ultimately settles all non-cash payments in Australia. In the Payments Operations Program, you will work with both business and IT departments which manage RITS to promote the public interest by ensuring the reliable, safe and efficient functioning of critical national infrastructure, which is essential to support the day-to-day business of the Australian economy.

As manager of the Program Office, you will function as a conduit between Program executive management, quality assurance and governance with a day-to-day focus on leading ... Click here to view more detail / apply for Project Office Manager

The facilities team is essential for creating a productive and efficient work environment. They manage physical workspace, handle office logistics, and support day-to-day operations. By maintaining an optimal work environment, the facility team enables employees to focus on their core tasks and contribute effectively to the organization's success.

As an Office Manager at Endava, you will foster a welcoming and collaborative working environment within our newly renovated office space. You will identify opportunities to enhance the experience for our stakeholders and leadership team, using dynamic and impactful approaches to strengthen engagement across our office locations in the region.

You are a cultural driver advocating for inclusivity in the workplace, playing a pivotal role in articulating and representing Endava’s values to cultivate a positive work culture. This multifaceted position requires full-time attendance at our centrally located CBD office and prior experience in an operations-focused role, ideally in a scaling environment.

Responsibilities

• Office Management: Manage daily office operations including meeting room allocation, building access, weekly grocery orders for our communal pantry and fridge, maintaining office tidiness, and overseeing travel and delivery coordination for our stakeholders;
• Building Management: Administer furniture/equipment inventory, oversee building contracts and maintenance, monitor utilities, ensure compliance with legal standards, and maintain relationships with the landlord;
• Community Engagement: Proactively identify opportunities to strengthen team connections through community events, drive participation and engagement via internal communication platforms and social media, coordinate fortnightly community lunches, and assist leadership with company-wide announcements and All-Hands;
• Driving Culture: Advocate for an inclusive workplace that unifies our stakeholders and leadership team, and articulates and represents Endava’s values to foster a positive work culture;
• Reception/Front of House: Provide a positive and welcoming experience for guests and clients, and conduct tours of our newly renovated office space;
• Employer Branding: Collaborate with our People Experience and Marketing teams for internal and external events, meetups, conferences, community-based activities, and celebrations that represent Endava's cultural values;
• Onboarding: Support our People Experience team with onboarding, and provide a welcoming experience for new starters;
• Project Work: Collaborate cross-functionally with stakeholders from other teams to support various operational projects within the region;
• Health, Safety, and Security: Ensure compliance with health and safety regulations, act as a security and fire marshal, and provide first aid.

Posted: 21/06/2024

Closing Date: 22/07/2024

Job Type: Permanent - Full Time

Location: Canberra Metropolitan

Job Category: Front Office


We are Veriu Group (pronounced 'Very You')!
Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location. We aim to bring people together in new ways, to create lifelong travel memories that cant be found in a guidebook, and to help people discover the true experience of a place.
Through our brands Punthill Apartment Hotels and Veriu Hotels & Suites, we operate 21 hotels across Australia and have over 35 years of brand history. Our ambitious plan to operate 80 hotels by 2030 becomes closer this year with numerous new hotel openings across the country, and this means were well on our way to achieving our mission of

... Click here to view more detail / apply for Assistant Front Office Manager

We are seeking a Front Office Assistant Manager to join us on a fixed-term (4 weeks) parental leave cover.

This is a hands-on role, highly customer-focused, and requires an individual who can lead by example in meeting and maintaining our team brand standards. In addition, you will:

• Evaluate guest satisfaction, monitor trends and drive the continuous improvement of our team and processes.
• Oversee all guest arrivals and departures, ensuring room allocations and check in/out processes adhere to Hotel procedures and standards.
• Ensure accuracy of data and reporting.
• Liaise daily with our Reservations team.
• Manage customer relations, ensuring truly memorable experiences are delivered for our guests.
• Be our ‘Loyalty Champion’ striving to recruit new members to our loyalty program.

ACRWORLD  is a leading nationwide Recruitment & Labour Hire provider that is now one of Australias largest Architecture, Engineering, Construction, Renewable Energy and Property agencies, with an impressive track record in securing talent in an ever-evolving and competitive marketplace. The Company Our client is an international plumbing company that has been operating for over 25 years and has industry-leading expertise in hydraulic, mechanical, and fire systems. They are known for their involvement in large-scale projects such as hospitals, commercial buildings, and educational institutions. They emphasise safety, quality, and innovation, and have a strong commitment to environmental sustainability. Duties

Invoice entering
Matching dockets with invoices and statements
Claims upstream and downstream
Managing creditors and balancing accounts
Chasing debtors
Timesheets/payroll
Booking Inductions
Admin, filing and monitoring emails
Answering phones
Ordering uniforms, PPE, stationery
Requirements

Previous experience


... Click here to view more detail / apply for Office Manager