Vacancy Listing Dates 17/07/2024 to 14/08/2024
Please Quote Reference Number 96948
- 5-star Independent Luxury Hotel in Perth
- Voted Best Management Team of the year 2024 by Australian Hotel Association
- Annual Salary | A$73,150 to A$75,000 per year
Located in the heart of Perth City, with 304 bedrooms the Duxton Hotel is the perfect 5-star Hotel specialising in Accommodation, Food & Beverage, and Conference & Events.
We're currently looking for an experienced Front Office Duty Manager to join our team.
We are competitive and environmentally conscious, continuously refurbishing and keeping up with trends, to remain the market leader in terms of occupancy, profitability, and guest experience. The Duxton Hotel promotes a healthy work/life balance, and we are a strong team that works together for a common purpose to exceed all expectations.
Key Responsibilities:
- Manage the daily front office operation as a shift leader
- To undertake daily room checks and regular safety inspections of the hotel
- Provide 5-star hotel service to guests including meeting and greeting VIPs, responding to guests requests and handling guest complaints.
- Deliver front office skills and knowledge training as a departmental trainer
- Responsible for front office administration including regular checking of emails, taking reservations, monitoring staff attendance and performance, producing financial reports etc.
- Work with the Front Office leadership team to improve operation efficiency and customer service
- To assume the role of Approved Manager and First Aider
- To adhere to Duxton Hotel Perth policies and procedures
Position Specifications:
- Minimum two (2) years working experience as Front Office Duty Manager or similar within a 5-star hotel environment
- Microsoft Office Suite - intermediate level
- Preferably experienced in PMS System
- Exceptional interpersonal and customer service skills
- Good written and verbal communication skills
- National police clearance
Personal Qualities:
- Value service excellence and professional attitude
- Ability to work under pressure and meet deadlines
- Respectful, driven and good sense of responsibility
- Able to lead with honour and integrity
- Meticulous, pay attention to detail
Benefits:
- Attractive remuneration - A$73,150 to A$75,000 per year
- Employee Well-Being Program
- Employee Recognition Program
- Workplace Banking Partnership Program
- Career Development Program
- Education Subsidy
- Uniform and Equipment Provided
- Preferred Accommodation and Food & Beverage Rates
APPLY NOW through our online application form - https://www.netyourjob.com.au/jobs/96948.php
Please Quote Reference Number 96948
- 5-star Independent Luxury Hotel in Perth
- Voted Best Management Team of the year 2024 by Australian Hotel Association
- Annual Salary | A$73,150 to A$75,000 per year
Located in the heart of Perth City, with 304 bedrooms the Duxton Hotel is the perfect 5-star Hotel specialising in Accommodation, Food & Beverage, and Conference & Events.
We're currently looking for an experienced Front Office Duty Manager to join our team.
We are competitive and environmentally conscious, continuously refurbishing and keeping up with trends, to remain the market leader in terms of occupancy, profitability, and guest experience. The Duxton Hotel promotes a healthy work/life balance, and we are a strong team that works together for a common purpose to exceed all expectations.
Key Responsibilities:
- Manage the daily front office operation as a shift leader
- To undertake daily room checks and regular safety inspections of the hotel
- Provide 5-star hotel service to guests including meeting and greeting VIPs, responding to guests requests and handling guest complaints.
- Deliver front office skills and knowledge training as a departmental trainer
- Responsible for front office administration including regular checking of emails, taking reservations, monitoring staff attendance and performance, producing financial reports etc.
- Work with the Front Office leadership team to improve operation efficiency and customer service
- To assume the role of Approved Manager and First Aider
- To adhere to Duxton Hotel Perth policies and procedures
Position Specifications:
- Minimum two (2) years working experience as Front Office Duty Manager or similar within a 5-star hotel environment
- Microsoft Office Suite - intermediate level
- Preferably experienced in PMS System
- Exceptional interpersonal and customer service skills
- Good written and verbal communication skills
- National police clearance
Personal Qualities:
- Value service excellence and professional attitude
- Ability to work under pressure and meet deadlines
- Respectful, driven and good sense of responsibility
- Able to lead with honour and integrity
- Meticulous, pay attention to detail
Benefits:
- Attractive remuneration - A$73,150 to A$75,000 per year
- Employee Well-Being Program
- Employee Recognition Program
- Workplace Banking Partnership Program
- Career Development Program
- Education Subsidy
- Uniform and Equipment Provided
- Preferred Accommodation and Food & Beverage Rates
APPLY NOW through our online application form - https://www.netyourjob.com.au/jobs/96948.php
