Kununurra, Full Time, Hospitality
Vacancy Listing Dates 5/08/2024 to 2/09/2024
Please Quote Reference Number 97166
- Front Office or Hotel/Motel Duty Manager, Restaurant Manager, or Chefs/Cooks
- Remuneration - $74,000 - $80,000
- Opportunities with The Kimberley Grande Resort & Stay Margaret River
Kimberley Grande Resort and Stay Margaret River are eagerly seeking a friendly, experienced & passionate Front Office Duty Manager and a Motel Manager/Duty Manager (Hotel) to lead our young and energetic team to maximize productivity. Reporting to the Operations Manager, you will help create a positive work environment while motivating and leading our reception staff to deliver memorable guest experiences.
The successful applicant must have 2/3 years' experience in a similar role, a current RSA and a First Aid Certification. A current full driver's licence is also desirable.
You will also have:
- WA Approved Manager Card (desirable)
- Experience as a Fire Warden and First Aid Officer (desirable)
- Experience as a Duty Manager (highly desirable)
- Experience with hotel booking systems - preferably Preno (desirable)
- Exceptional attention to detail
- Excellent communication skills (both written & verbal)
- The ability to work under pressure and multitask
- Ability to work independently and as part of a team
- Excellent problem solving skills
- Strong leadership skills with the ability to motivate employees to deliver a high standard of service
- Commitment with flexibility to work mornings, evenings, weekends and public holidays
- Proactive focus and shares a passion for the hospitality industry
- Experience with large tour groups and functions
- Accuracy with figures, a keen 'eye for detail'
- Able to handle guest complaints tactfully, maintain the property reputation and gain a favourable outcome for the guest
We are also on the lookout for an exceptional Restaurant Manager! We need a hardworking, enthusiastic, and ambitious individual who leads from the front to take charge of our busy and fast-paced restaurant. You will oversee restaurant operations, build a customer-focused team, and implement leading customer service standards. This key role aims to make us a benchmark-setting venue. Your passion for developing teams and embracing challenges is vital in ensuring an exceptional customer experience.
Responsibilities And Duties:
- Coordinate daily restaurant operations to deliver exceptional service
- Manage day-to-day financials, ensuring accuracy and efficiency
- Exceed customers' expectations by providing an outstanding dining experience and active participation while on duty
- Ensure all food served is of excellent standard
- Regular coaching, training and mentoring of staff to improve them and service standards fostering motivation and growth
- Develop relationships with new and regular restaurant patrons
- Coordinate daily/weekly updates with the reservations, functions and bus tour team
- Manage bookings and balance seat capacity
- Prepare the rostering for the restaurant and discuss with the Duty Manager
- Cost control with a focus on labour
- Managing customer feedback and reputation
- Monitor and manage stock levels for optimal inventory control
- Monitor and manage the cashier and upgrade Lightspeed
- Coordinate employee schedules to ensure efficient staffing
- Ensure compliance with regulations and maintain HACCP and cleaning standards
- Participate regularly in management meetings and report to Duty Manager and Tavern Manager
The successful applicant must have 2/3 years' experience in a similar role and hold a RSA and Approved Manager's Certificate WA.
You'll also have:
- An Open Drivers License
- Strong food & beverage knowledge
- Previous experience with Preno platform, an advantage to be able to check after hours reservations
- Strong leadership and people skills
- An ability to think outside the square
- Effective time management and organizational skills
- Excellent communication with a great command of the English language (written and verbal)
- Knowledge of current liquor legislation
- Hands on approach with a natural ability to lead a team to be the best they can
- Previous remote experience
- Willing to commit long term
We also require an experienced Chef/Cook to join our team. You must have 2/3 years' experience in a similar role.
The successful applicant for each role will receive a remuneration of $74,000 - $80,000.
If you are ready to take your hospitality knowledge to the next level in a challenging, busy yet rewarding position, this may be the perfect opportunity for you -
https://www.netyourjob.com.au/jobs/97166.php
Sponsorship may be available to the right person.
Vacancy Listing Dates 5/08/2024 to 2/09/2024
Please Quote Reference Number 97166
- Front Office or Hotel/Motel Duty Manager, Restaurant Manager, or Chefs/Cooks
- Remuneration - $74,000 - $80,000
- Opportunities with The Kimberley Grande Resort & Stay Margaret River
Kimberley Grande Resort and Stay Margaret River are eagerly seeking a friendly, experienced & passionate Front Office Duty Manager and a Motel Manager/Duty Manager (Hotel) to lead our young and energetic team to maximize productivity. Reporting to the Operations Manager, you will help create a positive work environment while motivating and leading our reception staff to deliver memorable guest experiences.
The successful applicant must have 2/3 years' experience in a similar role, a current RSA and a First Aid Certification. A current full driver's licence is also desirable.
You will also have:
- WA Approved Manager Card (desirable)
- Experience as a Fire Warden and First Aid Officer (desirable)
- Experience as a Duty Manager (highly desirable)
- Experience with hotel booking systems - preferably Preno (desirable)
- Exceptional attention to detail
- Excellent communication skills (both written & verbal)
- The ability to work under pressure and multitask
- Ability to work independently and as part of a team
- Excellent problem solving skills
- Strong leadership skills with the ability to motivate employees to deliver a high standard of service
- Commitment with flexibility to work mornings, evenings, weekends and public holidays
- Proactive focus and shares a passion for the hospitality industry
- Experience with large tour groups and functions
- Accuracy with figures, a keen 'eye for detail'
- Able to handle guest complaints tactfully, maintain the property reputation and gain a favourable outcome for the guest
We are also on the lookout for an exceptional Restaurant Manager! We need a hardworking, enthusiastic, and ambitious individual who leads from the front to take charge of our busy and fast-paced restaurant. You will oversee restaurant operations, build a customer-focused team, and implement leading customer service standards. This key role aims to make us a benchmark-setting venue. Your passion for developing teams and embracing challenges is vital in ensuring an exceptional customer experience.
Responsibilities And Duties:
- Coordinate daily restaurant operations to deliver exceptional service
- Manage day-to-day financials, ensuring accuracy and efficiency
- Exceed customers' expectations by providing an outstanding dining experience and active participation while on duty
- Ensure all food served is of excellent standard
- Regular coaching, training and mentoring of staff to improve them and service standards fostering motivation and growth
- Develop relationships with new and regular restaurant patrons
- Coordinate daily/weekly updates with the reservations, functions and bus tour team
- Manage bookings and balance seat capacity
- Prepare the rostering for the restaurant and discuss with the Duty Manager
- Cost control with a focus on labour
- Managing customer feedback and reputation
- Monitor and manage stock levels for optimal inventory control
- Monitor and manage the cashier and upgrade Lightspeed
- Coordinate employee schedules to ensure efficient staffing
- Ensure compliance with regulations and maintain HACCP and cleaning standards
- Participate regularly in management meetings and report to Duty Manager and Tavern Manager
The successful applicant must have 2/3 years' experience in a similar role and hold a RSA and Approved Manager's Certificate WA.
You'll also have:
- An Open Drivers License
- Strong food & beverage knowledge
- Previous experience with Preno platform, an advantage to be able to check after hours reservations
- Strong leadership and people skills
- An ability to think outside the square
- Effective time management and organizational skills
- Excellent communication with a great command of the English language (written and verbal)
- Knowledge of current liquor legislation
- Hands on approach with a natural ability to lead a team to be the best they can
- Previous remote experience
- Willing to commit long term
We also require an experienced Chef/Cook to join our team. You must have 2/3 years' experience in a similar role.
The successful applicant for each role will receive a remuneration of $74,000 - $80,000.
If you are ready to take your hospitality knowledge to the next level in a challenging, busy yet rewarding position, this may be the perfect opportunity for you -
https://www.netyourjob.com.au/jobs/97166.php
Sponsorship may be available to the right person.
