Total 36 job vacancies by AccorHotel

The key responsibilities of the Sous Chef are

• Supervision of kitchen in the absence of the Executive or Head Chef. Delegate duties and responsibilities to kitchen employees to ensure service demands are met.
• Lead team members by setting a positive example. 
• Assist Head Chef with menu preparation and ensuring adequate supplies are available for expected service.
• Liaise with Restaurant team members regarding the availability of menu items, additions to the menu and any relevant changes.
• Maintain excellent presentation standards and cost control for all food and beverage outlets.
• Ensure strict stock rotation and minimum wastage. Have stock control procedures implemented and maintained.
• Works with and co-ordinates the work of cooks and stewarding team in the preparation and production of food as required.
• Keep all working areas clean and tidy. Ensure all equipment is maintained, serviced and cleaned. 
• Ensure the highest possible standard of hygiene is practiced and maintained by the entire F&B Service team to meet Health & Safety regulations and food preparation guidelines.

The other critical responsibilities are

• Sustainability and compliance.
• Budget and personnel management responsibilities.
• Monitoring food production, ordering, cost, and quality and consistency on a daily basis ensuring financial performance and control.
• Ensure proper safety and sanitation of all kitchen facilities and equipment.

This is your chance to bring your skills and enthusiasm and work within a team with global experience.

Are you born for the Hospitality Industry and enjoy going above and beyond to ensure our reputation for outstanding service is upheld?  We are currently looking for our next superstar to join us as our full time Conference & Events Operations Manager reporting directly to the Director of F&B.

To be a part of the team you will have a passion for providing quality customer service that sees our guests coming back again and again.  Importantly, you will have excellent communication skills, a positive and enthusiastic attitude, and a commitment to providing excellent coffee, cocktails, food and service!

Your duties will include but not limited to:

 Overseeing the daily operations of the restaurant, bar, catering, room service, and banquet services.

• Ensure that all F&B areas are clean, organized, and prepared for service.
• Monitor the quality of food and beverage service to ensure customer satisfaction.
• ordering and managing inventory, track waste, reduce overstock, monitor stocks, and ensure cost-effective operations.
• Collaborate with event coordinators and chefs to ensure successful execution of banquets and events.
• Coordinate with other departments to deliver seamless service during events.
• Report to the Director of F&B on operational matters and provide regular updates.
• Maintain clear and effective communication between F&B departments and other hotel departments.

Position Overview:
Novotel Perth Langley is seeking a passionate and detail-oriented Conference & Events Coordinator to join our team. In this role, you will manage the full lifecycle of contracted conferences and events—from planning through to on-site coordination and post-event follow-up. Your goal is to ensure client satisfaction and secure repeat business. If you have a passion for hospitality, enjoy working with people, and excel at customer service, we want to hear from you.

Key Responsibilities:

• Coordinate event details with clients for secured bookings, including compiling event orders, on-site management, and post-event follow-up.
• Identify and leverage opportunities to upsell conference and event packages to maximize revenue.
• Host familiarization visits and site inspections for potential clients.
• Ensure seamless communication with clients to meet their expectations and deliver successful events.

Position Overview:
We are looking for a dynamic and driven Sales & Marketing Executive to join our team. This versatile role involves managing event sales while supporting digital and social marketing efforts. If you have a passion for hospitality, enjoy working with people, and excel at customer service, we'd love to hear from you.

Key Responsibilities:

• Promptly respond to client inquiries with professionalism and care.
• Conduct engaging venue tours, showcasing our event spaces.
• Collaborate with clients to customize event packages, ensuring their needs are met.
• Foster strong client relationships to increase contract conversions and ensure repeat business.
• Work with the Marketing Manager to develop and curate engaging content for digital and social media platforms.
• Actively promote our accommodation, restaurant, bar, and event spaces to drive brand awareness and sales.
• Ensure a high level of customer service throughout the entire sales process.
• Coordinate event details across departments to ensure seamless execution and customer satisfaction.

Additional Responsibilities:

• Elevate the brand’s presence and drive sales leads through strategic marketing initiatives.
• Respond to group booking inquiries promptly via email or phone.
• Cultivate high-value client relationships with proactive sales strategies.
• Maximize revenue opportunities in group reservations, conferences, and events.
• Assist in the implementation of the sales & marketing plan alongside the Marketing Manager.
• Conduct sales inspections and familiarization visits to promote the hotel's offerings.
• Represent the property at trade events and industry functions.
• Create and coordinate social media posts to enhance brand visibility.

As an Accounts Receivable Clerk, you will play a vital role in managing the reconciliation of payments, invoicing and credit control of our hotel. You will ensure accurate billing, maintain financial records, and provide outstanding support to our team. Your attention to detail and commitment to accuracy will help us maintain our high standards of financial integrity.

Your key responsibilities will include:

• Processing accounts receivable transactions, including billing and invoicing.
• Reconciling customer accounts and ensuring timely collections.
• Maintaining accurate financial records and documentation.
• Assisting with the preparation of financial reports and statements.
• Responding to customer inquiries regarding billing and payment issues.
• Collaborating with other departments to ensure smooth financial operations.

You will be well-organised, detail-oriented, and possess strong communication skills, contributing to a positive work environment and exceptional service for our guests.

We are seeking an energetic and enthusiastic Maintenance Technician to ensure the smooth and efficient running of the Hotel's maintenance including preventative, predictive and reactive works.

In this role you will help to maintain the building, plant, equipment, fixtures and fittings, using safe working practices, protecting the asset and ensuring it remains a functional, pleasant and safe environment for all customers both internal / external.

Are you born for the Hospitality Industry and enjoy going above and beyond to ensure our reputation for outstanding service is upheld?  We are currently looking for our next superstar to join us as our full time Assistant Food & Beverage Manager reporting directly to the Director of F&B.

To be a part of the team you will have a passion for providing quality customer service that sees our guests coming back again and again.  Importantly, you will have excellent communication skills, a positive and enthusiastic attitude, and a commitment to providing excellent coffee, cocktails, food and service!

Your duties will include but not limited to:

• Overseeing the daily operations of the restaurant, bar, catering, room service, and banquet services.
• Ensure that all F&B areas are clean, organized, and prepared for service.
• Monitor the quality of food and beverage service to ensure customer satisfaction.
• ordering and managing inventory, track waste, reduce overstock, monitor stocks, and ensure cost-effective operations.
• Collaborate with event coordinators and chefs to ensure successful execution of banquets and events.
• Coordinate with other departments to deliver seamless service during events.
• Report to the Director of F&B on operational matters and provide regular updates.
• Maintain clear and effective communication between F&B departments and other hotel departments.

As a Food and Beverage Team Member at Hop & Huddle, you'll play a key role in providing exceptional service to our guests. We are renowned for our extensive beer selection, mouthwatering smoked food, and indulgent milkshakes. If you have a passion for these culinary delights and thrive in a fast-paced, dynamic setting, we want to hear from you!

As a Food & Beverage Attendant you will:

• Take orders and serve food and beverages with a friendly and positive attitude
• Provide recommendations on beer & wine pairings, smoked dishes, and milkshakes
• Ensure prompt and accurate delivery of orders
• Maintain cleanliness and organization in the dining and bar areas
• Uphold high standards of customer service to create a memorable dining experience
• Collaborate with team members to ensure smooth operations

Mercure Perth is looking to recruit a highly skilled and talented Chef de Partie to join our innovative kitchen team. In your role you will report directly to the Head Chef and work predominantly in our conferencing and events space. 

Your key responsibilities will include:

• Assist the Head Chef with menu preparation and ensuring adequate supplies are available for expected service.
• Planning, preparation and execution of high-quality food offerings for various conferences and events.
• Supervision of kitchen in the absence of the Head / Sous Chef.
• Maintain excellent presentation standards and cost control for all food and beverage outlets, whilst maintaining recipe standards.
• Ensure strict stock rotation and minimum wastage. Have stock control procedures implemented and maintained.
• Keep all working areas clean and tidy & ensuring all equipment is maintained, serviced and cleaned to WHS standards.

You will also be well-presented with a positive and professional attitude and have a passion for hotel operations and providing exceptional customer service.

As a Guest Services Agent, you will be the first point of contact for guests and visitors to the hotel. Your key responsibilities will include:

• Managing arrivals and departures
• Responding to guest requests efficiently and courteously
• Communicating with other departments to ensure all guest requests and needs are met
• Actively resolving guest issues and challenges
• Promoting the Accor Live Limitless Loyalty Program
• Ability to work a flexible 7-day roster including AM and PM shifts and nights as required.

You will also be well-presented with a positive and professional attitude and have a passion for hotel operations and providing exceptional customer service.

There is a unique opportunity for an experienced guest experience professional to join our leadership team as Rooms Division Manager on a full-time basis.

As the Rooms Division Manager, you will oversee Front Office and our outsourced Housekeeping team, ensuring a seamless guest experience while achieving departmental revenue and profitability goals. You will uphold our commitment to safety, compliance, and exceptional service standards.

You will have the opportunity to build your own skills and expertise to reach your personal and career goals. By joining the team, you will unleash a huge array of great benefits. #WeAreHeartists

In this role you will:

• With a hands-on approach, effectively manage daily operations to achieve a reputation as a market leader in individualised customer focused service in the hotel locality.
• Ensure teams are well-versed in the Accor Live Limitless loyalty program and VIP guest recognition protocols.
• Foster effective communication between departments to enhance overall guest satisfaction and operational efficiency.
• Ensure hotel targets around RPS, NPS, Loyalty and room upselling are met to ensure KPI’s are achieved.
• Maintain impeccable standards of cleanliness and maintenance in all guest-facing and back-of-house areas.
• Ensure the operation of an effective night audit function in conjunction with the Financial Controller to ensure accuracy of this daily function whilst maintaining customer focus.
• Conduct regular inspections and implement preventive maintenance programs as needed.
• Lead comprehensive monthly departmental meetings to review procedures.
• Recruit, manage, train, develop and inspire the team at all levels and drive team member engagement.
• Conduct performance appraisals, provide constructive feedback, and support career development.
• Monitor costs and adjust strategies to meet budget guidelines effectively.

Are you born for the Hospitality Industry and enjoy going above and beyond to ensure our reputation for outstanding service is upheld?  We are currently looking for our next superstar to join us as our full time Assistant Food & Beverage Manager reporting directly to the Director of F&B.

To be a part of the team you will have a passion for providing quality customer service that sees our guests coming back again and again.  Importantly, you will have excellent communication skills, a positive and enthusiastic attitude, and a commitment to providing excellent coffee, cocktails, food and service!

Your duties will include but not limited to:

• Assisting the Food & Beverage Manager with day to day operations of all Food & Beverage outlets, Conferencing as well as Room Service.
• Maintain a constant focus on providing excellent guest experience at all times.
• Lead, mentor and train the food & beverage team, ensuring a fun and energetic working environment.
• Assist with induction of new team members.
• Maintaining clean and presentable F&B outlets.
• Positively handling guest complaints.
• Be willing to assist other departments when required.

As a Food and Beverage Supervisor at Hop & Huddle, you'll play a key role in leading our team to provide exceptional service to our guests. We are renowned for our extensive beer selection, mouthwatering smoked food, and indulgent milkshakes. If you have a passion for these culinary delights and thrive in a fast-paced, dynamic setting, we want to hear from you!

As a Food & Beverage Attendant you will:

• Leading with exceptional Guest Experience, ensuring our visitors and guests have a memorable and wonderful stay and great dining experience
• Provide leadership for your team and lead by example when offering efficient service across breakfast, lunch and dinner offerings
• Ensure thorough understanding and act as an ambassador for ALL Loyalty programs
• Maintain highest levels of ALLSafe and Food Safety and educate and encourage your team to do the same
• Recruit, train and welcome new F&B team members and encourage them to live the HEARTIST way, making our guests and team members Feel Welcome and Feel Valued
• Ensure a motivated and happy team of successful food & beverage superstars
• Work closely with our Venue Manager on projects to elevate our service and product

What will you be doing?

• Assist and oversee the day-to-day operations of the Front Office team
• Supervise and monitor team members with true leadership ability that motivates the entire team.
• Take initiative to ensure all interactions with our guests are positive and productive.  
• Ensure the smooth and efficient running of the Hotel's operation in absence of the General Manager/Senior Managers with a high level of customer service provided at all times.
• Actively resolve complaints and challenges presented by guests/customers to reach a win-win situation.
• Ensure there is management support and presence visible on Front Desk and in the lobby during key times throughout the day.  
• Process and assist with check-in and check-out of guests when needed.
• Respond to and coordinate emergency situations.

As a Food & Beverage Attendant at Mercure Perth, you will work to ensure exceptional guest experiences within our outlets and across service periods. We are looking for a ‘guest obsessed’ passionate F&B Attendant with Conferencing & Events experience that thinks outside the box and wants the opportunity to make our F&B outlets the heart & soul of our hotel.

In this role you will:

• Event set-up and break-down including service across multiple function rooms and event spaces
• Warmly welcome guests to our food & beverage outlets, greet and tend to each guest with a smile;
• Understand menu content, any menu changes, and promotional activities;
• Manage the proper settlement of all customer accounts within our POS system;
• Undertake basic beverage preparation, or act as a barista or bartender as directed.
• Provide consistent and high-quality service
• Be an active promoter of Mercure Perth and assist in implementing ways to drive revenue within our food and beverage outlets
• Bring flair, passion and charisma each and every day
• Be given the opportunity to have your say and bring new ideas to the team
• Maintain standards of hygiene for food handling and presentation
• Promote a safe workplace by recognising hazards and promoting general WHS practices.
• Work across other outlets as required.

We are looking for a ‘guest obsessed’ passionate F&B Attendant / Barista who thinks outside the box and wants the opportunity to make our F&B outlets the heart & soul of our hotel.

In this role you will:

• Be the ‘face’ of our café, Cucina on Hay
• Welcome both in-house and external guests
• Provide consistent and high-quality service
• Be an active promoter of Cucina on Hay and assist in implementing ways to drive revenue within our food and beverage outlets
• Run breakfast service, and conferencing and events as required
• Bring flair, passion and charisma each and every day
• Be given the opportunity to have your say and bring new ideas to the team
• Maintain standards of hygiene for food handling and presentation
• Promote a safe workplace by recognising hazards and promoting general WHS practices.

Responsible for providing first impressions, our Front Office team is proactive and welcoming, with true professionals excelling at delighting our guests.

Job Description:

• Highly active front of house position involving logging requests, assisting guests with luggage, transportation needs and general information. 
• Delivering amenities and other items to guest rooms. 
• Greet every guest and deliver personal and instinctive guest experiences every day.
• Valet park guest cars.
• Maintain the cleanliness standards of the Hotel entrance.
• Assist with other projects as requested by Shift Leaders and Managers.
• Uphold Mercure Perth standards as well as the hotel's policies and procedures

Are you an enthusiastic and dynamic individual with a passion for the hospitality industry? Do you possess exceptional communication and negotiation skills? If so, we have the perfect opportunity for you to join our team as a Sales Manager for our newly refurbished Mercure Perth on Hay.

As a Sales Manager, you will be an integral part of our growth strategy, responsible for identifying and developing new business opportunities to drive revenue and expand our client base. Your primary responsibilities will include:

• Proactively identifying potential business partners, corporate clients, event planners, inbound operators and travel agencies to establish and nurture strong relationships.
• Collaborating with the marketing team to create and implement effective sales strategies, campaigns, and promotions to attract new business.
• Conducting market research to identify trends, competitive analysis, and opportunities for expansion.
• Pitching our hotel's unique offerings to potential clients and partners through persuasive presentations and negotiations.
• Managing the end-to-end sales process, including lead generation, prospecting, proposal creation, contract negotiation, and closing deals.
• Developing and maintaining a detailed understanding of the hotel's facilities, services, and packages to effectively communicate value propositions to clients.
• Attending industry events, trade shows, and networking sessions to enhance brand visibility and build a strong professional network.
• Collaborating with cross-functional teams at Accor’s Salter Brothers Portfolio Office, including operations, marketing, and finance, to ensure seamless execution of client agreements.

We are seeking a dedicated individual to join our team as a Conference and Events Executive for the Novotel Perth Langley. 

The successful candidate will be responsible for driving sales, planning, and administrative tasks to cultivate Corporate, Association, and Government clientele in alignment with event and revenue objectives. 

This role will require collaboration with various internal stakeholders including the broader Sales team, Planning, Finance, Corporate Services, and Operations. Building interdepartmental relationships will be integral to ensuring seamless coordination and delivery of exceptional service standards.

What you’re here to do

• Respond to Event, Meeting, Group Accommodation and MICE inquiries 
• Prepare, present, and follow up on proposals.
• Proactively drive sales, meeting revenue targets, and managing corporate, association, and government accounts.
• Coordinate site inspections with clients, stakeholders, and industry partners.
• Discuss and plan event requirements, including technology needs with clients.
• Prepare event orders, banquet event orders, floor plans, and other essential information for event execution.
• Brief operational teams for each event.
• Ensure all documentation is completed accurately and on time, maintaining detailed records in our systems (Opera).

About the role

Reporting to the General Manager, you are responsible for the overall function of proactive sales, marketing and PR to maximise performance, drive RGI improvements, profitability and return on investment managing activity and total revenue generation. 

You should have proven record as a hunter and converter of business in a number of market segments. You will form strategic external alliances and partners to support the Hotel’s positioning and actively promote the Hotel and brand through community and professional involvement.

Key Responsibilities:

• Develop and implement strategic sales plans to achieve revenue targets and maximise profitability across the business.
• Execute sales strategies for the Hotel within designated region across all market segments.
• Conduct needs analysis relating to sales of each of the hotel to determine areas requiring particular focus.
• Act as primary point of contact for Hotels including the coordination and leadership of site inspections to assist conversion
• Manage the Hotel RFP submissions and maintain strong relationships with existing clients to encourage repeat business and referrals.
• Oversee the negotiation of contracts and agreements with clients, ensuring terms are favourable and align with company objectives.
• Support and champion the loyalty culture throughout the region including hotel recruitment, activation and member engagement initiatives.
• Drive sales activity within region including leveraging meeting planner to drive C&E revenues.
• Proactively engage with C&E sales and delivery of product.
• Maintain a comprehensive level of property product knowledge and actively sell all attributes of the Hotel including Conference facilities and Food and Beverage features
• Work collaboratively with Marketing and Revenue to ensure room night and revenue targets are appropriately supported.

To be successful in this role you'll have demonstrated excellence in these fields at a similar level as well as outstanding internal stakeholder and owner management, understanding of brand delivery and the ability to impact and influence the overall business agenda and execution. You'll bring great knowledge and experience, be forward thinking and inspirational with a warm and approachable manner.

What we need from you

To be successful in this role you will demonstrate commercial acumen by maintaining awareness of unfolding business performance, market influences and trends as well as commercial agility by adapting tactics and plans to enable the hotel's businesses to stay ahead of the curve.

As a Food and Beverage Supervisor at Hop & Huddle, you'll play a key role in leading our team to provide exceptional service to our guests. We are renowned for our extensive beer selection, mouthwatering smoked food, and indulgent milkshakes. If you have a passion for these culinary delights and thrive in a fast-paced, dynamic setting, we want to hear from you!

As a Food & Beverage Attendant you will:

• Leading with exceptional Guest Experience, ensuring our visitors and guests have a memorable and wonderful stay and great dining experience
• Provide leadership for your team and lead by example when offering efficient service across breakfast, lunch and dinner offerings
• Ensure thorough understanding and act as an ambassador for ALL Loyalty programs
• Maintain highest levels of ALLSafe and Food Safety and educate and encourage your team to do the same
• Recruit, train and welcome new F&B team members and encourage them to live the HEARTIST way, making our guests and team members Feel Welcome and Feel Valued
• Ensure a motivated and happy team of successful food & beverage superstars
• Work closely with our Venue Manager on projects to elevate our service and product

This is a challenging and multifaceted role which will see you managing a small team and applying a service focused approach to managing contractor and guest requirements. You will work with external contractors and suppliers for scheduled maintenance. In a nutshell, you will be responsible for the maintenance and upkeep of the rooms, facilities and common areas of the property. This role will draw on your proactive approach and ability to multi-task and prioritise.

Reporting to the Director of Revenue, the Reservations Supervisor is a key player in supervising and managing the room inventory of Novotel Perth Langley.

You will passionately train and lead our team to success, whilst ensuring the smooth running of the day-to-day operations for the Reservations department.

We are looking for someone who has the ability to lead, supervise and motivate a team, and has the skills to work closely with other departments to ensure our Hotels meet their objectives.

To be selected in this role you will have full Australian working rights.  You are detail oriented, organised, a clear communicator, possess an outcome driven approach to performance and results, and a natural ability to build and maintain internal and external client relationships.

What will you be doing?

• Assist and oversee the day-to-day operations of the Front Office team
• Supervise and monitor team members with true leadership ability that motivates the entire team.
• Take initiative to ensure all interactions with our guests are positive and productive.  
• Ensure the smooth and efficient running of the Hotel's operation in absence of the General Manager/Senior Managers with a high level of customer service provided at all times.
• Actively resolve complaints and challenges presented by guests/customers to reach a win-win situation.
• Ensure there is management support and presence visible on Front Desk and in the lobby during key times throughout the day.  
• Process and assist with check-in and check-out of guests when needed.
• Respond to and coordinate emergency situations.

We are currently seeking a highly motivated professional to join our team our Finance Team as a Finance Officer in a Full Time or Part Time capacity.

Your responsibilities will include:

• Ensuring the accurate & timely invoice data entry and payments.
• Ensure all financial transactions are carried out accurately
• Timely completion of invoice summaries and end of month accruals
• Correct general ledger coding of all Invoices.
• Ensure the completion of general administration including filing
• Completion of daily, weekly and monthly reports as required by the company
• Ensures all invoices sent to clients are accurate and in a timely manner.
• Match up and post payment of outstanding invoices.
• Answer debtors inquiries promptly and effectively.
• Follows up any outstanding accounts and ensures that the aged debtor report meets the property policy
• Assist with payroll processing.