Position Overview:
Novotel Perth Langley is seeking a passionate and detail-oriented Conference & Events Coordinator to join our team. In this role, you will manage the full lifecycle of contracted conferences and events—from planning through to on-site coordination and post-event follow-up. Your goal is to ensure client satisfaction and secure repeat business. If you have a passion for hospitality, enjoy working with people, and excel at customer service, we want to hear from you.
Key Responsibilities:
- Coordinate event details with clients for secured bookings, including compiling event orders, on-site management, and post-event follow-up.
- Identify and leverage opportunities to upsell conference and event packages to maximize revenue.
- Host familiarization visits and site inspections for potential clients.
- Ensure seamless communication with clients to meet their expectations and deliver successful events.
