Position Overview:
We are looking for a dynamic and driven Sales & Marketing Executive to join our team. This versatile role involves managing event sales while supporting digital and social marketing efforts. If you have a passion for hospitality, enjoy working with people, and excel at customer service, we'd love to hear from you.
Key Responsibilities:
- Promptly respond to client inquiries with professionalism and care.
- Conduct engaging venue tours, showcasing our event spaces.
- Collaborate with clients to customize event packages, ensuring their needs are met.
- Foster strong client relationships to increase contract conversions and ensure repeat business.
- Work with the Marketing Manager to develop and curate engaging content for digital and social media platforms.
- Actively promote our accommodation, restaurant, bar, and event spaces to drive brand awareness and sales.
- Ensure a high level of customer service throughout the entire sales process.
- Coordinate event details across departments to ensure seamless execution and customer satisfaction.
Additional Responsibilities:
- Elevate the brand’s presence and drive sales leads through strategic marketing initiatives.
- Respond to group booking inquiries promptly via email or phone.
- Cultivate high-value client relationships with proactive sales strategies.
- Maximize revenue opportunities in group reservations, conferences, and events.
- Assist in the implementation of the sales & marketing plan alongside the Marketing Manager.
- Conduct sales inspections and familiarization visits to promote the hotel's offerings.
- Represent the property at trade events and industry functions.
- Create and coordinate social media posts to enhance brand visibility.
