We are looking for a dynamic, collaborative, driven and customer-obsessed Sales Development Manager in Sydney reporting to the APAC Sales Development Director.

The Sales Development Manager is a critical leader in our regional GTM team and will lead, manage and grow the Sales Development Representative (SDR) team whose goal is to generate revenue by developing target account opportunities and pipeline for Dynatrace in Australia and New Zealand to support our growth trajectory. Ensuring the critical work that marketing does to drive demand is picked up and executed through to the handover of opportunities to sales.

• Recruit, onboard, coach and optimise a team of SDRs responsible for inbound and outbound sales engagements
• Build best in class SDR team with the regionally specific tools, tactics and processes to make the regional teams successful
• Refine our customer value messaging and engagement strategy for your region to over-achieve Qualified Sales Opportunity (QSO) targets & conversion
• Stakeholders Management: align GTM strategy and processes with VP ANZ and Sales leaders
• Collaborate with Sales Managers, AEs, Marketing & Partner Managers on unified Account Prospecting Strategy
• Partner with Marketing leadership to ensure success of all marketing campaigns and inbound lead conversion 
• Work closely with SDR Management and global teams to improve opportunity management and qualification processes
• Manage data driven reporting and performance optimisation for the team
• Manage inbound lead flow and track efficiency of sales and marketing programs
• Lead a high-energy and record-breaking team & environment where people love coming to work, collaborate & have fun!
• Support usage, enablement and processes for SDR enabling technologies and resources including Salesforce, Call tracker, LinkedIn Sales Navigator, Outreach etc
• Regular and impactful communication & reporting cadence on regional performance to goals

The role is responsible for leading a team that delivers end-to-end remediations as a result of risk related incidents along with supporting
projects across the business as a result of remediation incidents.

You will work closely with key stakeholders to ensure remediation
incidents are progressing with appropriate input and oversight. You will ensure that remediations are managed in a timely manner aligning
with TAL’s Customer philosophies within the risk management framework and Enterprise Remediation Guiding Principles.

In this role you will: 

• Ensuring delivery of remediation incidents in line with TAL’s Enterprise Remediation Guiding principles and risk framework.
• Defining roadmap of Remediation activities in consultation with impacted teams and stakeholders which requires effective prioritisation, resourcing requirements and understanding of customer impact.
• Building strong relationships with leaders across the business to ensure that support can be provided when required.
• Developing and leading Remediation direct reports.
• Ensuring root cause analysis of incidents is completed effectively and appropriate strategic and tactical solutions are implemented with key stakeholders.
• Working with Line 1 Risk team to ensure adequate visibility of all items identified requiring remediation and due dates for any assigned actions met.

Allied Health Professionals have a diverse and role, offering opportunity to assist job seekers who have complex barriers to employment by conducting assessments, undertaking a variety of therapeutic interventions, facilitating groups, and, providing recommendations to appropriate vocational and non-vocational services.

Aboriginal and Torres Strait Islander people are encouraged to apply as we want you and the cultural knowledge you possess to help us build our wellness team.  The position is therefore only open to Aboriginal and/or Torres Strait Islander people with Australian Citizenship. The successful applicant will be required to provide evidence to confirm that they are an Aboriginal and/or Torres Strait Islander person.

• This is a permanent opportunity, offering flexible work options -  including telehealth opportunities 
• Flexibility for full or part time hours available
• National role - work anywhere in Australia

Key duties of the role will include:

• Conduct thorough assessments of candidates with a range of disability and barriers to employment;
• Offer counselling intervention as needed, utilising various psychological methodologies;
• Refer candidates to additional external support services to help address barriers;
• Provide evaluations on assessments and monitor the progression of cases;
• Liaise with medical professionals and community agencies on behalf of candidates; and
• Provide training and guidance to atWork staff on psychological services and procedures.
• Opportunity to work closely with our team of Indigenous Mentors throughout our different service regions across Australia

We are looking for an experienced and proactive Accounts Receivable Officer, or as we like to call you an AR Control Specialist, to manage the accounts receivable process for our Out of Home accounts. You will be responsible for negotiations, aged debt collections, and managing a high level of invoices meticulously, with the ability to problem solve creatively. This is a permanent full-time position based in our North Sydney head office working Monday to Friday with flexible starting times (between 8-10 AM) and 2 days of WFH flexibility!
Are you up for this challenge? 

In this role, you will:

• Manage debt for our Out of Home sales channels on a national level, with a focus on following up on and receiving payments to overdue invoices
• Liaise with customers via email and/ or phone in a timely and accurate manner
• Communicate details to customers and comply with any requests for additional information to receive payments, reconcile accounts, and to provide solutions to any problems that arise
• Manage disputes with customers and build relationships with internal and external stakeholders

What you will do

We've been doing developer operations for years, with fullstack engineers making Terraform changes as part of their PRs. But we've reached a level of complexity where we need someone to assume overall technical ownership of our infrastructure, champion best practices, etc.

• You'll be involved not just in managing our Cloud, but also contributing to and helping to maintain our build/developer tooling.
• Lead the technical ownership of our infrastructure, while championing best practices.
• Our stack looks something like this:
  • Github, CircleCI, Sonarqube
  • Docker, Node, Typescript, Vue, pnpm, Vite
  • GCP, Terraform, Terraform Cloud
  • Atlassian, Google Suites

• Great Team Culture!
• Amazing Walsh Bay location!
• Fast paced environment!
• Great opportunity for an experienced Talent Acquisition Specialist to work in high volume recruitment.

About the Opportunity

The Talent Acquisition Specialist will be responsible for managing and sourcing across a range of roles within the business. 

The focus for this role is high volume retail Brand Ambassador recruitment and Merchandiser recruitment, however there is also a requirement for finding exceptional talent for Client Service Management and Business Management roles.

Benefits

• An attractive salary package between $75,000-$85,000 on offer
• The chance to work with iconic National & Global brands
• Hybrid – flex your working week between the office and home
• Great company culture with individualised professional development pathways
• Stunning waterfront office space with free onsite barista, complimentary breakfast, daily snacks, and end-of-trip facilities and more!

About you

The ideal candidate will be someone who thrives in a fast-paced environment and has held a similar position previously. 

You are resilient and agile in your approach.

You work with a sense of urgency and are able to multitask and prioritise effectively demonstrate to support the ever changing business needs.

The successful candidate will also have:

• Previous experience in high volume recruitment
• An understanding of current sourcing techniques
• Well-developed communication and interpersonal skills
• Excellent stakeholder management skills
• Exceptional organisational and time management abilities
• Relevant tertiary HR or business qualification preferred but not essential

Interested?

Does this sound like you? Apply now!

The Risk Managers primary focus is on the management and coordination of the risk management function, ensuring that all elements of risk to the project are identified, analysed, reported and solutions/mitigations developed and implemented.

The main duties of a Risk Manager is:

• Management and coordination of risk management to ensure effective project delivery to and to the highest industry standards, on time and within allocated budgets.
• Undertaking both qualitative and quantitative risk assessment to support informed and evidence based decision-making within the project.
• Perform QRA for cost and prolongation risk related to time activities.
• Building and promoting a risk-aware culture across the project which includes increase levels of awareness, understanding and commitment to risk management issues, facilitating risk workshops as required.
• Ensuring a program of individual and small group risk reviews and reports are completed to facilitate an accurate understanding of actual and potential risk exposures across the project and assisting in providing solutions and mitigations, including any required controls and actions.
• Completing risk reporting associated with monitoring project contingency and potential scope modifications made during the project.
• Updating the risk register to facilitate the management of the project risk profile.
• Providing subject matter expert advice to the project management team in relation to risk management.
• Coordinating and reviewing project status reporting and assisting with arrangements for key governance meetings.
• Supporting the project controls and contract management functions as required.

Swissôtel Sydney, part of Accor’s Premium brands, have an exciting opportunity for a highly motivated, driven and ambitious Associate Director of Sales with a focus on the Corporate market to complete our Sales & Marketing Team.  

Reporting to the Commercial Director, the Associate Director of Sales will drive the Corporate sales strategy of the hotel, maximise revenue opportunities and achieve a reputation as a market leader in the industry. 

Responsibilities and duties (but not limited to):

• Develop, maintain and manage strong relationships with key clients to ensure market share growth across the Corporate market
• Work closely with the Commercial Director to achieve corporate rooms revenue and meetings budgets
• Utilise all resources to identify and assess new business opportunities
• Set and deliver strategy in conjunction with the leadership team to ensure annual corporate room night/revenue objects are exceeded
• Implementation of sales call plan to promote the growth of existing accounts
• Conduct famils and appropriate treatment of VIP clients to establish relationships and maximise all sales opportunities 

We are looking for an Environment Automation Engineer to design, implement and maintain monitoring solutions for our IT environments.

As the Environment and Automation Engineer you will work closely with development teams, infrastructure teams, and other stakeholders to automate IT processes and workflows, streamline Environments management, and improve system performance and reliability.

As the Environment and Automation Engineer you will be responsible for the following:

• Designing, implementing, and maintaining automation solutions for IT environments, including configuration management, monitoring and templates for infrastructure as code (IaC)
• Strategizing, Design, and Implement monitoring systems pipelines for automation and tools for Application, servers, and other IT assets.
• Identifying opportunities for automation by working closely with various teams to understand and prioritize their needs thus reducing manual effort and increasing efficiency.
• Configuring and supporting the performance and health of the IT infrastructure to identify and troubleshoot issues using monitoring tools and systems.
• Analysing monitoring data to identify trends and potential risks.
• Developing custom automated scripts and tools as needed for day-to-day Environment management.
• Creating and maintaining documentation of Environment automation and monitoring systems, procedures, templates, and playbooks.
• Continuously evaluating and improving automation solutions to ensure optimal performance, security, and scalability.

We are looking for a Data Governance Lead for our Data team in Sydney.  Reporting to the GM Technology, this role will play a vital role in ensuring the integrity and optimal use of our critical data assets helping to mitigating data-related risks. This role requires a mixture of hands on and strategic work and will focus on developing Symbio’s data capabilities across multiple teams

What you’ll do as a Data Governance Lead:

• Support the delivery of the group data governance framework while also focusing on specific activities for the business.
• Responsible for providing leadership and guidance across governance for our data.
• Leading the team and responsible for solutioning, developing, deploying, and supporting Data eco system.
• Overseeing our data governance framework and establishing information management practices.
• Owns the end-to-end delivery of the team’s products/platforms.

As a Food & Beverage Manager, you will strategically lead the team to take guest satisfaction to the next level.

Reporting to the Operations Manager, this role will be responsible for the following:

• Manage Platform 818 Restaurant, Eve’s Bar, Room Service, Conferencing & Events to ensure quality and efficient service and standards whilst delivering a memorable guest experience.
• Review and analyse the daily operational needs maintaining beverage, labour, product and expenses on budget.
• Develop, implement and maintain quality standards for all Food and Beverage outlets, including the supervision and direction of the Food and Beverage team.
• Work closely with the Executive Chef and kitchen team to ensure Food and Beverage service is an exceptional guest experience.
• Recruit, manage, train, develop and inspire the Food and Beverage team.

We are currently looking for a bid/tender writer to join our organisation to support all aspects of bid production, writing and collation of information to help drive business growth. 

In this role you will work with the Bids Manager and the Rentokil Initial Team to deliver high-quality and customer-focused bid responses.

You will be responsible for:

• Writing content, gathering information and collating material into compelling responses that are customer-focused.
• Efficient management and review of approvals and submissions.
• Providing comprehensive evaluation of post-submissions
• Ensuring bid responses are delivered on time and comply with current business policies and practices
• Identifying and communicating opportunities, requirements, deadlines and expectations to stakeholders
• Tracking tender feedback and assisting in implementing changes.
• Document control of central tender and bids library.
• Strong editing and proofreading skills.

To be successful in this role, you will have:

• Demonstrated proven experience in tender and bid writing
• Excellent writing skills with the ability to write about concepts clearly, concisely and logically
• Capability to tailor documents to specific audiences in a persuasive writing style that generates interest in Rentokil’s services
• Ability to gather, organise, interpret, collate and retrieve data from multiple sources
• Excellent time management skills
• Ability to manage multiple assignments simultaneously

If you are looking for an exciting role with the opportunity to advance your career with a global & reputable company, then this is the role for you! APPLY NOW!

Our client is a leading Creative Experience Design company based in Sydney. Specializing in crafting ambitious and adventurous experiences, they collaborate with a diverse range of clients including organizations, cultural institutions, architects, businesses, and brands. With a passion for creating Astonishingly Unforgettable Experiences, our client thrives on pushing boundaries and breaking the rules to deliver exceptional results.

Role Overview: As a Business Manager, you will play a crucial role in supporting the Business Development Director across all new business opportunities. You will bring your entrepreneurial mindset to oversee the end-to-end pitch process, ensuring effective communication strategies and exceptional bid responses. This role offers the opportunity to work in a dynamic, creative environment where curiosity, collaboration, and tenacity are valued.

Key Responsibilities:

• Support the Business Development Director in identifying and qualifying potential opportunities.
• Actively monitor tender portals for relevant opportunities and coordinate the pitch process.
• Lead the tender writing process in collaboration with cross-functional teams to produce exceptional bid responses.
• Evaluate pitch/tender outcomes to drive continuous improvement and increase conversion rates.
• Maintain and improve internal documentation and CRM systems to streamline future tender responses.

• Bachelor's Degree in Business, Marketing, or related field, or minimum 2 years of relevant work experience.
• Proven project management skills and exceptional presentation skills.
• Demonstrated ability to work collaboratively and autonomously in a fast-paced environment.
• Strong organizational skills with the ability to manage multiple projects and priorities.
• Experience or desire to work in a small team environment.
• Alignment with the company's values and a passion for experience design, digital, and arts & culture.
• Willingness to stay updated with market trends and industry developments through networking and attending events.

• Fun, fast-paced, and supportive work environment.
• Hybrid work model (Mon-Wed in office, hybrid Thur/Fri).
• Opportunities for professional development and growth.
• Commitment to diversity and inclusion.

We are Rokt, a hyper-growth ecommerce leader. We enable companies to unlock value by making each transaction relevant at the moment that matters most, when customers are buying. Together, Rokt's AI-based relevance Platform and scaled ecommerce network powers billions of transactions. In December 2022, Rokt’s valuation increased to $2.4 billion USD, allowing us to expand rapidly across 15 countries. 

The Rokt engineering team builds best-in-class ecommerce technology that provides personalized and relevant experiences for customers globally and empowers marketers with sophisticated, AI-driven tooling to better understand consumers. Our bespoke platform handles millions of transactions per day and considers billions of data points which give engineers the opportunity to build technology at scale, collaborate across teams and gain exposure to a wide range of technology.

At Rokt, we practice transparency in career paths and compensation.

At Rokt, we believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible.

We are looking for a Backend Software Engineer

Compensation: $165,000 - $175,000 salary (including superannuation), employee equity plan grant & world class benefits.

We're seeking a highly skilled Backend Software Engineer to join our team. In this role, you'll be responsible for designing, developing, and maintaining scalable backend services that power the API's behind our web and mobile applications. Your primary focus will be on crafting efficient, high-performance code using languages like C#, Go, Java, or Python. You'll work closely with cross-functional teams to design and build software to delight our customers and implement best practices for security, scalability, and operational efficiency. Your expertise in cloud platforms, CI/CD pipelines, containerization and orchestration tools will contribute to the seamless deployment and maintenance of our backend infrastructure. Strong communication and problem-solving skills, a passion for technology, and a collaborative mindset are essential for success in this role.

About the role: 

• Writing high quality and maintainable code in a modern programming language like C#, Golang, Java or Python.
• Experience in designing and developing highly scalable backend services for RESTful or GraphQL APIs to serve web and mobile applications that solve real-world problems.
• Understanding of cloud platforms like AWS, Azure, or Google Cloud Platform and experience with containerization and orchestration tools like Kubernetes for deploying and managing backend applications.
• Strong analytical and problem-solving abilities to troubleshoot issues, optimize performance, and implement and maintain scalable solutions. 
• Effective communication skills to collaborate with cross-functional teams, document technical designs, and present ideas clearly. Manage priorities, deadlines and deliverables. Own and operate with autonomy in solving problems, always keeping the customer at the forefront.

About you:

• 3+ years of experience in a backend engineering role designing, building, and operating modern distributed systems, using modern programming languages like C#, Golang, Java or Python. 
• Extensive experience working with cloud-based applications, containerization and orchestration tools like Kubernetes.
• System architecture design experience and understanding; space/time complexity, API contract design. 
• Good understanding of distributed and scalable systems - you can design, build and maintain complex systems with a desire to work on deep and interesting technical problems.
• Ability to work in fast paced teams and comfort in communicating remotely through chat, docs, video calls, and other collaborative online tools.

About Rokt’stars:

As a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock the full potential in ecommerce and beyond. Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks or challenge the status quo; in doing so we either win or learn. We work together as one aligned team never letting egos get in the way of brilliant ideas. We value diversity, transparency and smart humble people who enjoy building a disruptive business together. We pride ourselves on being a force for good as we make the world better. 

About The Benefits:

We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it:

• Accelerate your career. We offer roadmaps to leadership and an annual $5000 training allowance
• Become a shareholder. Every Rokt’star gets equity in the company
• Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us! 
• Extra leave (bonus annual leave, sabbatical leave etc.) 
• Work with the greatest talent in town
• See the world! We have offices in New York, Seattle, Sydney, Tokyo and London

We believe we’re better together. We love spending time together and are in the office most days (teams are in the office 4 days per week). We also get that you need to balance your life and your commitments so you have the flexibility to manage your own hours and can spend up to a week of every quarter working from anywhere.

If this sounds like a role you’d enjoy, apply here and you’ll hear from our recruiting team.

Note: This position requires the Australian Baseline Security Clearance. If offered employment, you must be willing to complete and successfully pass the adjudication process. Australian citizens currently residing in Australia for at least the past 3 years will be considered.

Responsibilities 

• Promote and support change management processes at a global level. The GCO Change Management team is a trusted partner in our Global Cloud Service organization.
• Partner and collaborate with internal stakeholders, external partners and customers globally to address process improvement and implement effective and resilient solutions.
• Proactively collaborate with global Senior Management and peer Change Managers to ensure we meet OKRs and company priorities.
• Provide training, coaching and guidance of Change Management process to the Global Cloud Services team.
• Participate, influence and lead cross-functional or multiple projects while maintaining the balance of running BAU tasks.
• Play a key role in defining requirements and participating in large-scale/high visibility programs and projects, allowing Global Cloud Services to effectively deliver scalable infrastructure solutions.
• Provide input, document requirements and support the design and delivery of training programs.
• Actively facilitate the creation of documentation and other Knowledge resources, while driving compliance with established Knowledge Management policies, practices and standards
• Good communication is a must. Dealing with business partners is a very important aspect of this role.
• Strong teamwork, flexibility and interpersonal skills are a must. Strong collaboration and valuing other ideas and contributions. The role will require looking after 3 different environments along with other Change Managers in the region.
• Requires attention to detail as the role requires different forms of reporting, pre & post-implementation review of changes, inter and intra-team discussions around change implementation and audits.
• Chair the Change Advisory Board (CAB) meeting, produce the meeting agenda and distribute meeting minutes to stakeholders.
• Participate in external and internal audits as the subject matter expert for Global Cloud Services Change Management, demonstrating adequacy and effectiveness of internal change controls.

Who is the TDO?

The Technical Duty Officer team has a mission to support and protect all of ServiceNow’s public services. This role is unique in the tech industry and allows the TDOs access and engagement with teams across ServiceNow.

We leverage our broad technical experience to keep critical systems running through any event. TDOs execute fixes during Internet outages, hardware failures, configuration mishaps, and natural disasters.

We have a mandate to own these problems and see them through to resolution. Unlike traditional operations roles, we have the sole authority to make any necessary changes to fix issues and bring services back online.

The TDO is the last stop in escalation and always resolves the problem. Our organisation hires subject matter experts in CloudOps, Development, Systems Engineering, and Networking. We provide leadership to a strong Site Reliability Engineering (SRE) team. We attack problems from fine grained Linux kernel configurations to large scale capacity constraints.  The TDO provides solutions to ServiceNow’s planet-scale challenges.

What you get to do in this role

• Leverage your extensive system, network, and database skills to provide technical leadership for a team of on-site engineers who are responsible for the availability and performance of ServiceNow's cloud platform.
• Coordinate all recovery efforts and Lead as the crisis manager during all major outages to provide rapid relief and resolution to any issue that could be impacting the operational environment.
• Develop new solutions and build requirements for new procedures and automation and verify that these new services meet our needs before they are released to the production environment.
• Drive organisation-wide change (global) by participating in post-incident reviews, approving new architectural designs, and establishing strong relationships by working with many cross-functional teams.
• Make operations more effective by continually training and mentoring the team on all aspects of the operational environment.