About V2:

V2 is a transformation consultancy that helps customers solve their most pressing technology problems in a manner that sets them up for future success. We have expertise across customer experience & design, data, software and cloud and are able to provide integrated end to end solutions. With a zero dependency approach, our aim is to empower our customers so that they have the right skills and processes to succeed.

About the role:

We are looking for a “Senior - Data”, who is highly technical and hands-on, who can support data strategy sessions with our customers, can contribute to architecture and solutions, cut code and ensure successful delivery of our engagements. You are both highly technical and a very personable people person, with strong credibility among your peers. You will have a broad technical understanding in Data, ideally across all of our Data capabilities: Data Strategy, Data Engineering, Data Science, ML & Generative AI.

What will your day look like:

• Advising our customers on their Data pain points.
• Supporting solution design sessions with our customers
• Hands-on implementation of data solutions
• Setting technical standards on the customer engagements
• Providing technical leadership to our customers and our internal teams
• Working with marketing producing external facing collateral and content such as reports and blogs
• An interest in public speaking and sharing internally and potentially at tech meetups.

Requirements:

• 5+ years of experience working in data
• High Level knowledge across Data Science, Data Engineering, Strategy, ML/AI, deep in as many as possible.
• Strong technical pedigree beyond data also, Cloud and Software experience is advantageous.
• Strong empathy and ability to build relationships with the broader teams
• Excellent communication and collaboration skills to work with cross-functional teams

Benefits:

• Competitive Salary package
• Pick your equipment
• Gifted Day Off (“VersionUp Day”)
• Generous parental leave
• Well funded start up $$$
• Annual Training budget
• Mentorship Program
• Clear promotion pathways
• Flexible working
• Meet-ups & socials
• 97% Rating on corporate social responsibility

Apply Now:

If you are keen to join one of the fastest-growing consultancies in this space and interested in shaping the future of V2, then APPLY NOW!

Koala’s mission is: Better furniture experiences, designed with the World in mind. Combining customer-centric products, a world-class technology and fulfillment platform, incredible customer service and social good; we are changing the way people buy and enjoy furniture to create happier, healthier habitats.

Why we have this role @ Koala

We are seeking a dynamic Legal Counsel to work with the General Counsel and provide legal support to Koala as it leans into its audacious mission and purpose. The role will be diverse and encompass aspects of legal, governance, company secretarial, risk and compliance.

Would suit a 3-5 year commercial lawyer excited to support this innovative disruptor company aiming to do social good. 

You will be involved across the business, leading transformation programs.

What key responsibilities does this role have @ Koala?

• Partnering closely with business teams to provide legal advice and support across a range of areas, including supply chain, consumer law, corporate governance, compliance and marketing. 
• Supporting the development of frameworks and procedures to build and support Koala’s values based culture.
• Identifying legal risk in transactions and advising on appropriate mitigations. 
• Assisting in the development and implementation of strategies to streamline business processes, both internally and externally.
• Supporting the interface between external counsel and the business.
• Assisting the Company Secretary to meet the obligations, duties and responsibilities under the Corporations Act and manage company secretarial documentation.
• Providing legal project management and managing commercial disputes.
• Compiling, preparing and delivering training on legal and compliance issues.
• Playing a key role in designing and bringing new ideas and initiatives to fruition!! 

Ideal background…

• Legal qualification in Australia.
• Min 3 years’ experience in a fast paced in-house legal environment, ideally with an e-commerce background. Candidates from a commercial law firm interested in making the move inhouse will also be considered.
• Great communicator with the ability to get to the heart of a matter quickly. 
• Good commercial and contract drafting skills and experience in negotiating and reviewing agreements.
• Can work both autonomously, in a team environment and across remote settings. 
• An eye for detail and urge to maintain high standards. 
• Driven by solving problems to deliver solutions on time and in pragmatic, (fun and) creative ways.
• Possess a continuous improvement mindset: bring your previous experience to improve things at Koala & for our customers.
• Powerpoint presentations extraordinaire - bring your creatives to the fore.
• Knowledge of G-Suite is also highly desired. 

Treehouse Perks and Privileges…

Koala is only great when its employees are happy — and we’re one happy bunch! 

• WFB/Hybrid working - We’re mixing it up with a couple of days back in the Alexandria Treehouse (office) and work from bed/home (WFB); we want you to do your best work the way that works for you, including from anywhere on the globe (T&Cs apply)!
• Take a break - Generous time off - volunteer, parental, Koala life leave and more to help keep your work-life balance, balanced. 
• Tuesday lunches, Monthly barbies, socials and stocked kitchen - With an emphasis on healthy, local and organic produce.
• Pet-friendly - The Koala Treehouse is as pet-friendly as they get!
• Surprise & delight - The two-word combo at the core of everything we do. All Koalas can expect to enjoy free Koala products with ‘mates rates’ for your friends and fam. 
• Support & wellbeing - Our employee experience respects and embraces all families, formed, found and evolving. You’ll have access to our Employee Assistance Program, which includes unlimited sessions for financial, work, relationship, family or wellbeing support.
• Accelerate your career - via our Learning Management platform Juno, as well as individual and team growth budgets and dedicated days. 
• Short and long-term incentive plans ensure you benefit as Koala succeeds!  
• Community & connection - We believe that simply doing ‘no harm’ isn’t good enough  So, how are we doing our part? BCorp Certified, WWF Partnership, volunteer days, a member of SoftLanding,  1% and so much more.
• All in all, the Koala Kommunity is a great place to hang out and belong to!

Koalities we look for…

At Koala, we do things a little differently and we don’t shy away from the fact that we expect a lot from our employees! We are ambitious. We are curious. We are selfless. We want you to challenge expectations, always look to make a difference and give us something different from the norm. We want people that bring great energy, that have a long-game focus and are always trying to find new angles and approaches to the way we work. We're a team full of entrepreneurial spirit and have a relentless focus on 'what's next' but while always reviewing 'what's been done' and learning, growing and adapting. We're confident, but NEVER arrogant and we adapt to change like Steve Smith under a short ball.  Honesty and empathy drive everything we do, as well as a total focus on exceeding our customers’ expectations. So if you feel like this could be you... well what the bloody hell are you waiting for? Drop us a line, and let's see what you've got! ;)

There’s no such thing as a ‘perfect’ candidate, Koala is a place where everyone has opportunity. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day. We’re an equal opportunity employer, and recognize that a diverse workforce is crucial to our success as a business.

To read more, check out our careers, LinkedIn, or the great work we do with Work180.

* Recruiters, sending you love and light, but we got this and won’t be accepting unsolicited CVs.

We are seeking a highly motivated and skilled Physiotherapist looking to join a leading private practice in Adelaide.

Our client is passionate about providing high-quality care and personalised treatment plans to diverse range of patients.

As a Physiotherapist you will have the opportunity to work on site helping patients recover from injuries, manage chronic conditions, and improve their overall health and well-being.

Responsibilities:

• Conduct thorough assessments of patients' conditions and develop individualized treatment plans.
• Implement evidence-based physiotherapy interventions, including manual therapy, therapeutic exercises, and education on self-management techniques.
• Monitor and evaluate patients' progress, adjusting treatment plans as necessary.
• Collaborate with a multidisciplinary team, including other healthcare professionals and support staff, to provide comprehensive care.
• Maintain accurate and up-to-date patient records.

• Relevant Bachelor's degree in Physiotherapy and current registration with AHPRA.
• Proven experience working in a private practice setting.
• Excellent communication and interpersonal skills.
• Strong clinical reasoning and problem-solving abilities.
• Ability to work effectively both independently and as part of a team.
• Up-to-date knowledge of best practices in physiotherapy.
• A passion for delivering high-quality patient care.

• Full-time, part-time opportunities with competitive pay based on experience.
• Comprehensive Professional Development and supervision program.
• Access a graduate training program for new grads.
• Extra 5 days of leave.
• Free on-site parking and access to an on-site gym.

Apply now or contact Anna for more information at [email protected]

We are a leading waste management facility based in Wetherill Park, NSW, currently seeking experienced and reliable Heavy Rigid (HR) Drivers to join our team. The ideal candidate will be responsible for the safe and efficient transportation of goods and materials to various local destinations, ensuring timely delivery and compliance with all road safety regulations.

Key Responsibilities:

• Operate a heavy rigid vehicle safely and efficiently.
• Load and unload goods and materials, ensuring secure and proper handling.
• Plan routes to meet delivery schedules and minimise delays.
• Maintain accurate records of deliveries, vehicle maintenance, and fuel consumption.
• Perform pre-trip and post-trip vehicle inspections to ensure the vehicle is in good working condition.
• Comply with all road safety rules and regulations, as well as company policies and procedures.
• Provide excellent customer service, including addressing customer inquiries and concerns.
• Report any vehicle defects, accidents, traffic violations, or damage to the vehicles.

Qualifications:

• Valid Heavy Rigid (HR) driver's license.
• Proven experience as an HR driver.
• Good driving record with no traffic violations.
• Knowledge of applicable truck driving rules and regulations.
• Ability to drive long hours and travel regularly.
• Excellent organisational and time management skills.
• Ability to lift heavy objects and handle physical workload.
• Good communication and interpersonal skills.

• Competitive remuneration
• Progressive and dynamic work environment
• Working with a business that rewards hard work and consistency

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

We are seeking a Senior Systems Engineer to join us as a member of the Technical Services team, you’ll interact directly with clients and other members of the Datacom teams to support technology-based solutions. You’ll be responsible for the support of server infrastructure, within contracted time frames and services level agreements. This support will involve remote assistance over the phone and ad-hoc onsite visits when required and participate in an on-call roster for after-hours support.

Our offices are based in (Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

What you’ll do

At the moment, as Senior Systems Engineer this is an excellent technical opportunity, joining a fantastic team of peers with opportunity to take your career to new heights! You will be part of our extensive Operations business who support each other working collaboratively across locations. You’ll be providing technical maintenance, support services within agreed service levels along with maintaining technical documentation. You will also be using tools and processes to deliver services to customers to ensure their service level agreements are met, proactively managing their infrastructure and driving service process improvement.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

This role requires AU Citizenship and to be able to gain a Baseline/NV1 Clearance.

What you’ll bring

To be successful in this role you’ll bring at least 5 years' experience as a System Administrator with Windows Server technologies.

Your technical experience should include:

• MS server operating functions, Active Directory, Group Policy, DNS, ADFS, DHCP, DFS,
• Failover Clustering
• Hands on experience in the operation of Infrastructure outcomes such as VMware vSphere, VMware Site Recovery Manager (SRM), Cisco Unified Computing (UCS), and backup recovery technologies (Backup Exec, Netbackup and CommVault)
  

Your customer focus and communication skills will be a strength along with an ability to develop and maintain productive internal and external relationships, partnerships and networks. We are keen to hear of your problem-solving experience and your understanding of public cloud platforms.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

LegalVision is a market disruptor in the commercial legal services industry. Our mission is to power the success of every business by delivering legal support that is proactive, affordable and commercial, and the key way we do this is through our industry-first legal services membership. You can read more about the membership here. 

We have assisted over 200,000 businesses across New Zealand, Australia and the UK, and we’re just scratching the surface. We were named Law Firm of the Year at the 2021 and 2022 Australasian Law Awards, and a 5 Star Employer of Choice by Australasian Lawyer in 2023.

The Opportunity

As a Client Success Coordinator, you will be part of our Client Success team that prides itself on providing outstanding service to our 1,300+ members. We know that exceptional client service keeps our members happy, which is the fuel for our growth.

Our Client Success team works with our members to ensure their businesses get the legal assistance they need in an efficient and valuable way. We take the time to understand a client’s business goals and challenges and work collaboratively with the client to deliver effective short and long-term solutions. 

In this high-impact role, you’ll work alongside talented colleagues and supportive leaders to help you succeed. You will receive both formal and on-the-job training to give you a strong understanding of how to create an excellent client experience, as well as to upskill you on the legal and commercial needs of small and medium-sized businesses.

This opportunity is ideal for an entry-level or early career professional with prior experience in customer service (including retail or hospitality) or an account executive style role. It’s the perfect launch pad for a long term career in client success or sales!

Key Responsibilities

• Act as the first point of contact when members contact LegalVision with questions regarding their membership, including how to use our client portal, from password reminders to how to engage the legal team, to billing queries and more. 
• Respond to hold and cancellation requests, and escalate as required.
• Proactively contact members who are not making use of their membership on a regular basis and encourage them to schedule a planning session with our legal team.
• Contribute content to our Knowledge Base to support our members to better self-help. 
• Identify trends in support requests, and share insights and feedback to the Head of Client Success to improve the overall member experience.
• Maintain our CRM to ensure all interactions with members are recorded, to enable accurate reporting and analysis.

The Ideal Candidate

• Experienced in customer service/account management: You have six to 12 months of experience working in a customer service or account management role, and are excited to pursue a career in this area. 
• Passionate about helping clients: You have excellent client service focus and the ability to problem-solve when required. You’re dedicated to creating experiences that exceed client expectations.
• Personable, empathetic and understanding: A friendly and professional demeanour will get you far as this role will be client-facing.
• Driven, autonomous and efficient: You work well independently and take ownership of your to-do list and responsibilities. You are organised and can effectively juggle competing priorities.
• Business and tech savvy: You’re a quick learner and have a genuine interest in assisting business owners. You’re motivated by the success of your clients and excited to contribute to the ongoing growth of LegalVision.

The Perks

• Fast-paced environment with exciting progression opportunities for high performers.
• Talented and energetic teammates across Australia, New Zealand and the UK.
• Ability to earn an additional 5 days of annual leave per year, plus paid birthday leave, volunteering leave, and parental leave.
• Annual budget to spend on external learning and development.
• Regular team socials, drinks and team lunches.
• Vibrant office environment in Surry Hills which is super close to Central Station, and flexible work-from-home options.

Apply today!

If this role sounds like it could be a great next step, we’d love to hear from you. Applications will be reviewed on a rolling basis and will close once the role is filled, so apply early to avoid missing out.

A note to recruiters: we’re all over this role, so there’s no need for you to get in touch. LegalVision does not accept unsolicited CVs or responsibility for any fees related to unsolicited CVs. Thanks!

LegalVision is a market disruptor in the commercial legal services industry. Our mission is to power the success of every business by delivering legal support that is proactive, affordable and commercial, and the key way we do this is through our industry-first legal services membership. You can read more about the membership here. 

We have assisted over 200,000 businesses across New Zealand, Australia and the UK, and we’re just scratching the surface. We were named Law Firm of the Year at the 2021 and 2022 Australasian Law Awards, and a 5 Star Employer of Choice by Australasian Lawyer in 2023.

The Opportunity

In this newly created role you will be part of our Client Success team that prides itself on providing outstanding service to our 1,300+ members. We know that exceptional client service keeps our members happy, which is the fuel for our growth.

Our Client Success team works with our members to ensure their businesses get the legal assistance they need in an efficient and valuable way. We take the time to understand a client’s business goals and challenges and work collaboratively with the client to deliver effective short and long-term solutions. 

As a Retention and Expansion Sales Consultant, your mission will be to drive initiatives which will help LegalVision achieve its ambitious retention and expansion goals. You will primarily do this by:

• Retaining clients beyond their initial contract period: You will help our members understand that continuing to invest in quality legal support is one of the best decisions they can make for their businesses. This involves leading renewal discussions at the end of a member’s contract with the goal of retaining the member, as well as responding to in-contract cancellation requests from time to time in a productive and educational manner.
• Reviewing membership tiers as required: You will ensure our members are on the most appropriate pricing structure to meet their usage, business size, plans and risks. 
• Selling additional products: The support LegalVision can provide isn’t limited to the core membership inclusions. We have a number of valuable add ons that offer additional protection to our members’ businesses. You will drive the uptake of these products among existing members.

You do not need experience in commercial law or to have worked in the legal profession to be considered for this role, though any experience you do have will be useful. You will receive both formal and on-the-job training to give you a strong understanding of the legal and commercial needs of Australian businesses. You’ll have challenging but attainable KPIs, talented colleagues, supportive leaders and excellent tools to help you succeed. 

The Ideal Candidate

• Experienced in business development and sales: You have at least 2 year’s experience working in business development or existing client sales, and are excited to pursue a career in this area. 
• Passionate about client experience: You have excellent client service skills and the ability to problem-solve or sell additional services when appropriate. You’re dedicated to creating experiences that exceed client expectations.
• A fast learner and a strong communicator: You are able to pick up complex concepts quickly and explain them to clients in a clear and concise manner. You are a confident communicator and can find the perfect balance between powerful persuasion and being unhelpfully pushy.
• Driven, autonomous and efficient: You work well independently and take ownership of your to-do list and responsibilities. You are organised and can effectively juggle competing priorities.
• Business and tech savvy: You’re a quick learner and have a genuine interest in assisting business owners. You’re motivated by the success of your clients and excited to contribute to the ongoing growth of LegalVision.
• Personable, resilient and a culture champion: A friendly, warm and professional demeanour will get you far. You celebrate the ups and bounce back quickly from your learning experiences.

The Perks

• Fast-paced environment with exciting growth opportunities for high performers.
• Talented and energetic teammates across Australia, New Zealand and the UK.
• Ability to earn an additional 5 days of annual leave per year, plus paid birthday leave, volunteering leave, and parental leave.
• Annual budget to spend on external learning and development.
• Regular team socials, drinks and team lunches.
• Vibrant office environment in Surry Hills which is super close to Central Station, and flexible work-from-home options.

Apply today!

If this role sounds like it could be a great next step, we’d love to hear from you. Applications will be reviewed on a rolling basis and will close once the role is filled, so apply early to avoid missing out.

A note to recruiters: we’re all over this role, so there’s no need for you to get in touch. LegalVision does not accept unsolicited CVs or responsibility for any fees related to unsolicited CVs. Thanks!

Role and Responsibilities

CAE is a high technology company, at the leading edge of digital immersion, providing solutions to make the world a safer place. Backed by a record of more than 75 years of industry firsts, we continue to reimagine the customer experience and revolutionize training and operational support solutions in civil aviation, defence and security, and healthcare. We are the partner of choice to customers worldwide who operate in complex, high-stakes and largely regulated environments, where successful outcomes are critical. As a testament to our customers’ ongoing needs for our solutions, over 60 percent of CAE’s revenue is recurring in nature. We have the broadest global presence in our industry, with approximately 13,000 employees, 180 sites and training locations in over 35 countries. www.cae.com

Our innovative technologies and services, and the people who collaborate every day to deliver exceptional service to our customers, are at the heart of what makes our organization successful and a great place to work.

The role we are offering you:

During 2024 we are opening a new Training Centre in Sydney. We are seeking individuals to support the maintenance of Synthetic Training Devices.  The primary responsibility of a Simulator Technician is to maintain the Simulator and ensure its availability and performance. 

Shift work is a requirement for this role.

Other responsibilities of a Simulator Technician may include assistance to flight crew and instructors during training, ensuring the achievement of maximum successful training events.

You must reside in Australia and have full working rights in order to be considered for these positions.

Are you ready to:

• Carry out all maintenance tasks effectively as directed by Senior Simulation Technician or Technical Manager
• Carry out all maintenance tasks to meet internal and external compliance requirements
• Work to CAE’s Quality Management System
• Participate in maintenance related continuous improvement activities
• Work to CAE’s Environment, Health & Safety Management System
• Demonstrate professional, disciplined and safe behaviour in all day to day tasks

Our ideal candidate has:

• High School Certificate or equivalent
• An Advanced Diploma in Electrical Engineering or Certificate IV Aeroskills (Avionics) or equivalent experience.
• We are particularly interested in candidates with experience in Simulator, Aircraft Avionics or Electrical Control System maintenance, with a good level of knowledge and experience of technical processes applied to simulator maintenance, engineering and testing.
• Hands on experience using hand tools and test equipment
• A good understanding of computer networks would be an advantage.
• Permanent Resident capable of obtaining a minimum baseline security clearance

Personal traits required:

• Strong communication and interpersonal skills, written and verbal
• Dedication and commitment to meet customer requirements and expectations
• High degree of personal integrity, accountability, ownership and focus
• Ability to support local team to contribute to developing solutions to complex issues
• Readily accepting of change

CAE Australia Offers:

• Yearly reviews
• Full Flight Simulator experiences
• Global Sabbatical and Flexible leave
• Generous paternity leave (8 weeks) & maternity leave
• An exciting career path with potential global opportunities
• Life & Disability Insurance Cover
• Health & Wellness Subsidy
• On-site undercover parking

#LI-KM1

Position Type

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Employment Opportunity

At CAE, everyone is welcome to contribute to our success. With no exception.

As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team.

At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.

• Join an Award-Winning Fund Provider 
• Add Value and be part of the Business Intelligence (BI) and Research stream of a broader Analytics Team
• 12 Month Fixed Term Contract 
• Sydney Located 
• Hybrid Working from Sydney CBD Head Office and home 

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support more than 1.9 million members, with around $70 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

In this 12 Month Fixed Term Contract, the Senior Analyst is a part of the Business Intelligence (BI) and Research stream of a broader Analytics Team, supporting a broad spectrum of business stakeholders by finding innovative connections through data mining and deep dive analysis. Providing the business with deep insights into the current and likely future behaviour of Rests members and employers through visualisation and data storytelling.

This role supports enterprise business strategy, including retention, onboarding and employer service, executing in concert with all teams across Rest.

The Senior Analyst (BI) role is embedded, and will work day-to-day, within a cross-functional Data and Insight product team.  Vision, roadmap and priorities for each team is set by a product owner.  Each team will contain the skills required to deliver working solutions to end-users (including, but not limited to, analysts, engineers, quality assurance, scrum master, etc. 

Key accountabilities include:

• Help devise and implement behavioural analysis, providing actionable insights to key stakeholders.
• Create and maintain intuitive Tableau dashboards that support data-driven decision making.  Dashboards should be focused on optimisation and end user experience in order to help promote a self-serve analytic culture.
• Actively contribute to the continuous development of the analytical hub through data enrichment, customer interaction derivation, trigger detection and feature engineering.
• As a part of a cross-functional data and insights product team, deploy new analytical data models through sourcing, transforming, and modelling necessary data.
• As a part of a cross-functional data and insights product team, design, develop and implement analytical solutions.  This may include understanding key member behaviours that drive customer acquisition, retention, and engagement.
• Deep-Dive Analysis: Perform in-depth analysis using SQL and other analytical tools to answer complex business questions and extract actionable insights, contributing to the development of business plans and strategies.
• Promote Data-Driven Decision Making: Foster a culture of evidence-based decision-making by providing training and support in Tableau navigation, dashboard usage, and interpretation of analysis.
• Continuous Improvement: Ensure the continuous improvement of analytical solutions by identifying opportunities for improvement, aligning with the overall analytics strategy, and implementing changes.
• Compliance and Standards: Adhere to organisational principles and guidelines, ensuring that solutions delivered are resilient, scalable, and consistent with Rest's existing framework.
• Actively participate and contribute to the Analytics Community of Practice.
• As the subject matter expert in data and performance reporting, proactively coach junior team members in the Analytics team and more broadly guide members of Tableau Community when needed.

To support the learning and development of the incumbent, over time, the position may have the opportunity to be involved across all aspects of the Analytics team’s scope.

The Tax Technologist will report to the Senior Global Indirect Tax Technology Manager and will be responsible for both indirect and direct tax technology for Asia and ANZ.

Main responsibilities include leading the Vertex O International implementation and assisting with the development, management, maintenance, and testing of the tax systems at AECOM.

This position will support tax technology throughout AECOM by identifying and implementing new technology and/or process improvements to drive compliance and savings along with ensuring tax team members are properly trained.

What will a day in this role look like:

• Lead Tax Engine and Tax Compliance implementations, maintenance and documentation of the indirect tax automation and reporting process tools (Vertex O, VITR, SAF-T, Real Time Reporting, e-invoicing etc)
• Assess, document, and improve processes and data flows
• Drive data analytics tools (Alteryx, Power BI) to increase efficiency for tax activities, including designing and developing Alteryx workflows and providing Alteryx training across AECOM

In your role as Senior Software Engineer you'll play a key role in building an exciting greenfield project to deliver our digital audio strategy while also helping maintain and evolve our existing set of applications. 

You’ll be crafting world-class high performance mobile and web applications & interfaces while actively working to build your skills in React Native.

This role suits someone who is interested in working across both web and mobile, with a primary focus on mobile development using React Native. You should be willing to deep dive into other areas including Swift and Kotlin (within the context of a React Native app).

The Nine Publishing Technology team build and maintain some of the most highly respected and visited websites and mobile apps in Australia, including The Sydney Morning Herald, The Age and The Australian Financial Review, as well as their content management systems, services and middleware.

You'll be working as apart of the Nine Web team, who are responsible for Nine.com.au, Wide World of Sports (WWOS), 9Honey, and many more.

You'll contribute to upcoming re-platforming work, aiming at improving the digital experiences we deliver to our audience. This is apart of an overall shift in technology aimed at improving customer experience - we are looking to standardise the approach across different sites.

Day to day responsibilities: 

• Crafting world-class high performance high availability web applications & interfaces
• Writing high quality TypeScript / ReactJS / Node.js / Styled Components, and mentor the broader technical team around best practice,
• Working in small autonomous Agile squads, taking ownership of asects of the product or key deliverables as apart of a sprint.
• Building the next generation news experience for a huge audience

We are looking for a Business Intelligence Analyst to join our core-technology division reporting to the Business Intelligence Team Lead, this role will be responsible for creating business intelligence artefacts for the wider business. This is a hands-on role where you will be required to understand reporting requirements and deliver BI solutions in a complex and demanding environment. You will partner closely with business and engineering teams in converting data into insights and actionable items.

The Business Intelligence Analyst will work in a frontline team for all BI reporting requests from business stakeholders, and will be responsible for solutioning, developing and supporting our BI reporting platform. You will help Symbio in creating a data driven environment by leveraging latest BI tools and technologies.

What you'll do as a Business Intelligence Analyst:

• Communicate with stakeholders to understand reporting requirements, identify data sets, and build reporting solutions that meet those requirements.
• Liaise with stakeholders to assist with data-related issues.
• Develop stable and secure BI reporting solutions.
• Always leave BI artefacts in a better state than they were and ensure your solutions are adequately tested.
• Design generic datasets that can be used by multiple reports / dashboards.
• Actively share knowledge with your entire team
• Identify and escalate issues / risks. 

AECOM is expanding its dynamic Civil Infrastructure business in Sydney and are looking for an experienced Principal Water Engineer to join our Water Infrastructure team.

Our services include network and treatment planning and design for water, wastewater and recycled water projects.

The role of a Principal Water Engineer is critical to delivering projects on-time, to a high-quality and ensuring the ongoing collaboration between internal and external stakeholders.  Depending on the scope of the projects, the Principal Engineer can typically be involved in multiple projects – effectively managing their time and dedicating the correct resources to each project.

You will have world class people around you to achieve your results, including (but not limited to) our renowned structural engineering and ground engineering teams based in the same office and supported on a global scale, but one of your key challenges will be to prioritize your tasks on an ongoing basis, so it will be important to be organised and confident in your ability.

Your daily role will include a nice mix of using your technical and management skills.  Technical works might include planning and design work, whereas management works will include management of projects, clients and mentoring junior engineers. 

The role will involve you working in a team with a strong culture, a diverse project portfolio and you will have opportunities to take advantage of AECOM’s global reach.

AECOM is expanding its dynamic Civil Infrastructure business in Sydney and are looking for an experienced Senior Water Engineer to join our Water Infrastructure team.

In joining our dynamic and market-leading team, you will contribute to the delivery of our growing portfolio of large infrastructure projects across NSW, Australia, and the broader region and provide our range of clients with brilliant and innovative solutions.

As a Senior Water Engineer, you will be empowered to lead and run your own projects, driving your career forward, working in an international consultancy. You will have the opportunity to work closely with our internal and external clients across multiple sectors, strengthening your profile across the industry.

You will have world class people around you to achieve your results, including (but not limited to) our renowned structural engineering and ground engineering teams based in the same office and supported on a global scale.  Part of your role will include some supervision and mentoring of our professional engineers, graduates and undergraduates.

Join the team redefining how the world experiences design.

Hey, hello, hiya, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane, Perth and Adelaide. But you have choice in where and how you work. That means if you want to do your thing in the office (if you're near one), at home or a bit of both, it's up to you.

What you’d be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

At the moment, this role is focused on:

• Design and lead end-to-end internal communications programs that inform, engage and inspire our team of 4,000 Canvanauts across the globe.
• Partner with teams and stakeholders across the company to guide complex change management initiatives.
• Collaborate with teams across the company including Global Communications, Events, Engineering, Product, Design, People and Operations to ensure clear messaging cascades to our team across the globe.
• Bring our Celebration of Diversity work to life through thoughtful and inclusive programs, partnering with our internal Canva Communities and Celebration of Diversity Team to create a culture of belonging and inclusion.
• Manage our company-wide communication channels and cadences including our all hands, company newsletters and major internal events with a focus on driving engagement and alignment.
• Support and provide counsel to leaders across the company to communicate with their teams and the wider company.
• Distill complex topics into compelling messages, build and manage creative campaigns, and design crisp written and visual content.
• Support other communications activities and campaigns as required.

You're probably a match if

• 6+ years of experience in an internal communications, chief of staff or people experience role within a fast-paced and rapidly changing environment.
• Exceptional written, visual and verbal communicator including familiarity with Canva
• Proven ability to translate complex concepts into clear and compelling narratives
• Exceptional at planning, prioritising, and executing simultaneous projects
• You have navigated complex stakeholder environments to drive tangible outcomes
• Tenacity for impact, execution and delivery with scalability

About the team & role

As an Internal Communications Manager at Canva, you’ll join a small and highly impactful team that keeps our team of 4,000 employees (affectionately known as Canvanauts) connected, inspired and engaged worldwide.

You’ll help to develop the strategies and programs needed to disseminate the right information, to the right audiences, through the right channels, at the right time. You’ll work closely with various internal stakeholders to ensure our unique culture, mission and values come to life while helping to scale our approach to internal communications as our team grows across the globe. Day to day, you’ll play a key role in ensuring our team is equipped with the information needed to do the best work of their lives.

No two days are the same at Canva and we’re looking for an experienced operator with  exceptional written, visual and verbal communication skills, the ability to manage complex stakeholder environments and a passion for rallying people around a single unified plan. The ability to roll up your sleeves and jump between multiple projects while bringing clarity to ambiguous situations under tight timelines is essential for this role. The successful candidate will thrive working with a wide range of stakeholders and will be energized by being part of a fast-moving and innovative company.

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a stack of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

• Equity packages - we want our success to be yours too
• Inclusive parental leave policy that supports all parents & carers
• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

Please note that interviews are conducted virtually.

Key responsibilities will include:

• Proactively managing assigned customers;
• Ensuring a superior level of customer service to facilitate client access to Medilaw Independent Medical Exams and other Medilaw services according to the client's needs; 
• Promptly answering the phone to all clients and managing appointments and appointment related inquiries in line with Medilaw procedures;
• Delivering superior customer service & client liaison to our key stakeholders;
• Actively promoting new products/services to assigned existing clients.

The Square Australia Sales team is looking for a Senior Account Executive to accelerate our shift upmarket. You will be a brand ambassador for Square Australia, sourcing large opportunities outside traditional channels. Your depth of commercial acumen will guide prospects in their evaluation of our platform across a suite of software, hardware and embedded financial services to see if we are suited to solve the diverse challenges they face today. You will work with Square's most prominent use-cases across multiple markets and will report to the Sales Manager, Australia. This role can be based in Melbourne or Sydney.

You will:

• Build relationships with multiple stakeholders to configure business cases for change

• Uncover complex strategic objectives across multiple industries and help create custom solutions

• Work with Australian and global Square Sales, Marketing, Product and Partnership teams to provide feedback on the needs of our most creative clients 

• Create a great impression for prospective Square merchants by thematically & objectively linking our services as a partner to their long-term goals

• Maintain a current understanding of, and eagerness to improve upon, incumbent sales processes

• Demonstrate a high level of diligence towards external engagement and internal data validity

• Contribute to a productive, engaging and inspiring team environment

• Keep up-to-date with the latest business, industry and product trends

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role

Our Service Desk Agents are the first point of contact for our clients. No two days will be the same as you’ll be proactively problem solving any customer issues that come your way or escalating them as appropriate.
As part of the Managed Services team, you’ll provide high quality, efficient support to our clients and their customers through responding to telephone calls, emails and alert monitoring. Following ITIL processes, you’ll identify, troubleshoot and resolve incidents and service requests.

At Datacom we’re committed to developing, retaining, and promoting diverse talent. We want to help you grow your current skills and give you the opportunity to learn and develop brand new ones.

Have a qualification in IT and looking for your entry to the industry? We promise to provide you with a supportive environment while learning the key foundations in our Service Desk team and all we need from you is passion and enthusiasm!

Your career at Datacom, just like technology, has endless possibilities. Looking to get into Cyber Security, Cloud, Network or Database engineering? Our Service Desk Agent roles are the first step in unlocking your IT career!

If you're looking for meaningful work with genuine career progression opportunities, training and development, we'd love to hear from you!

Operating Hours
Our Service Desk is a 24/7 operation. These roles are for our day shift team- Monday to Sunday 6am to 8pm, to be successful for a Full-Time role you will need to have full availability to work across these hours on a rotating roster.

Benefits

• Continued opportunities for long term growth in IT in Australasia's largest professional IT services company!
• We aim to have everyone ITIL certified in their second year!
• We offer options for you to interview virtually.
• Best in class rewards and recognition program including awards and corporate retail discounts on tap.
• Paid Parental Leave
• Employee referral programs - once you are in and you are loving it - you can refer a friend and get $1000!

What you’ll bring

Someone who wants to be part of a team that is striving to achieve the best possible outcome for all our customers, and develop skills and knowledge that form the foundation of a career in IT.

In our successful candidates we are looking for:

• Self-starters who are motivated to kick-start their careers in technology
• Team players who have excellent interpersonal skills (you’ll be working with people just as much as computers)
• Customer-centric superstars — we pride ourselves on delivering our best work to our customers
• Awesome problem-solvers who have fresh ideas and are willing to give anything a go.

Due to client clearance requirements Australian Citizenship and ability to pass national police check is essential.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

White Fox is a globally recognised fashion brand loved by babes and celebs worldwide.

Established in 2013 and based in Sydney, Australia, White Fox has quickly become the go-to online fashion destination and is continuing to take over wardrobes everywhere.

An exciting role has become available for a Merchandise Planner to join the White Fox family based at our stunning office in Rosebery.

Supporting the Senior Merchandise Planner, you will use your merchandise planning fundamentals to help drive growth within the business using a highly analytical and data driven approach. The successful candidate will be positive, proactive and eager to continue to develop planning processes and ways of working.

Key Responsibilities:

Budgets & monthly re-forecasts

• Assist the Senior Merchandise Planner in re-forecasting as required with commentary on identified opportunities/risks and proposed action plans
• Ensure all re-forecasts are supported by all key stakeholders

Analysis and reporting

• Help prepare weekly, monthly and quarterly reporting
• Review sales at style and category level identifying opportunities and risks, making recommendations to maximise and mitigate
• Complete monthly post seasonal reviews in line with critical path
• Perform ad hoc reporting as required by the business and across different business units

Range & option planning

• Support the Senior Merchandise Planner to build a balanced option plan to deliver brand strategy, considering the 2 key markets
• Responsible for managing and forecasting core lines based on sales trends

Markdown management

• Help to maintain Clear As You Go Strategy to keep stock efficient
• Help to plan permanent markdowns to achieve Sales & Gross Profit budgets, preparing informed markdowns with visibility on Gross Profit impacts
• Preview markdown with teams, reflect in merch plans and monitor performance closely

Stock management

• Support the Senior Merchandise Planner in ensuring the optimal category mix is maintained in each of the two key markets
• Assist in the quantification of volume, fashion and repeat buys
• Quantify orders and size curves for key events to ensure growth and manage any risk
• Ensure size curve accuracy and update size curves at minimum of quarterly
• Monitor the aged inventory position and keep this within ideal business parameters

• Minimum of 3 years in experience in a Merchandise Planning role
• Experience in Ecommerce is essential
• Experience within a fashion retailer is preferred
• Advanced excel skills
• Experience with Style Arcade is an advantage
• Strong collaboration and teamwork focus
• Aptitude for numbers and an outstanding attention to detail
• Ability to be flexible and work in a fast-paced environment

• Stunning office, Rosebery location
• Generous monthly clothing allowance + ongoing discounts
• Onsite gym, kitchen stocked with goodies
• Ongoing training and development opportunities, including lunch and learn sessions
• High growth company with career progression available

Please note due to the large volume of applications we receive for each role only shortlisted candidates will be contacted.

We are not working with recruitment agencies for this role.

Koala’s mission is: Better furniture experiences, designed with the World in mind. Combining customer-centric products, a world-class technology and fulfillment platform, incredible customer service and social good; we are changing the way people buy and enjoy furniture to create happier, healthier habitats.

Why we have this role @ Koala

The Digital Producer will be joining a multi-disciplinary team of marketers, designers, engineers and product managers working across a number of projects, product launches and marketing events. The purpose of this role is to assist with the management, maintenance and development of Koala’s websites, ensuring they are up to date, optimised, consistent and relevant, and, more importantly, to attract and build engagement with target audiences in alignment with business objectives, ie. to create the best possible customer experience.

What key responsibilities does this role have @ Koala?

• Help manage the content across all Koala websites, with a centered focus on the Australian market.
• Work with UX, engineers, marketing and data teams to analyse and optimise user flows and pages with a view to improving overall engagement and conversion.
• Customer focused - you are a champion of customer experience.
• Adhering to appropriate Agile methodologies, provide project and ongoing business-as-usual (BAU) support and acting as the digital product owner for BAU activities.
• Contribute to both strategic and BAU digital initiatives including product launches, product changes, sale campaigns, content creation and deployment, monitoring delivery and troubleshooting.
• Work with the Digital team to identify site improvements and proactively implement or recommend them.
• Work with development teams to continually optimise digital platforms for producers.

Ideal background…

• Knowledge and understanding of digital design fundamentals including user experience design and user-centred design.
• Ability to work across a number of projects with multiple time-frames, highly organised and able to manage and communicate with all relevant stakeholders.
• CMS experience in a marketing/ecommerce-led organisation (ideally Contentful, but any other CMS experience is also absolutely fine).
• Knowledge of CRO optimisation tools is highly desired, with skills in VWO, Mixpanel, Ninetailed, Contentsquare etc.
• Knowledge of project management tools is preferred (ideally Jira and Confluence) along with JIRA, Confluence, Google Suite etc.
• A good knowledge of HTML and CSS is preferred, but a basic understanding is also okay.
• Knowledge of Commercetools & Channel Advisor platforms is also desirable
• Experience in understanding marketing, product and technical briefs and delivering to those timelines.
• Passionate about digital trends and innovation.
• Excellent written communications skills and attention to detail.
• Experience working with multiple stakeholders, multiple deadlines and managing multiple websites, in a fast paced, global environment.

Treehouse Perks and Privileges…

Koala is only great when its employees are happy — and we’re one happy bunch! 

• WFB/Hybrid working - We’re mixing it up with a couple of days back in the Alexandria Treehouse (office) and work from bed/home (WFB); we want you to do your best work the way that works for you, including from anywhere on the globe (T&Cs apply)!
• Take a break - Generous time off - volunteer, parental, Koala life leave and more to help keep your work-life balance, balanced. 
• Tuesday lunches, Monthly barbies, socials and stocked kitchen - With an emphasis on healthy, local and organic produce.
• Pet-friendly - The Koala Treehouse is as pet-friendly as they get!
• Surprise & delight - The two-word combo at the core of everything we do. All Koalas can expect to enjoy free Koala products with ‘mates rates’ for your friends and fam. 
• Support & wellbeing - Our employee experience respects and embraces all families, formed, found and evolving. You’ll have access to our Employee Assistance Program, which includes unlimited sessions for financial, work, relationship, family or wellbeing support.
• Accelerate your career - via our Learning Management platform Juno, as well as individual and team growth budgets and dedicated days. 
• Short and long-term incentive plans ensure you benefit as Koala succeeds!  
• Community & connection - We believe that simply doing ‘no harm’ isn’t good enough  So, how are we doing our part? BCorp Certified, WWF Partnership, volunteer days, a member of SoftLanding,  1% and so much more.
• All in all, the Koala Kommunity is a great place to hang out and belong to!

Koalities we look for…

At Koala, we do things a little differently and we don’t shy away from the fact that we expect a lot from our employees! We are ambitious. We are curious. We are selfless. We want you to challenge expectations, always look to make a difference and give us something different from the norm. We want people that bring great energy, that have a long-game focus and are always trying to find new angles and approaches to the way we work. We're a team full of entrepreneurial spirit and have a relentless focus on 'what's next' but while always reviewing 'what's been done' and learning, growing and adapting. We're confident, but NEVER arrogant and we adapt to change like Steve Smith under a short ball.  Honesty and empathy drive everything we do, as well as a total focus on exceeding our customers’ expectations. So if you feel like this could be you... well what the bloody hell are you waiting for? Drop us a line, and let's see what you've got! ;)

There’s no such thing as a ‘perfect’ candidate, Koala is a place where everyone has opportunity. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day. We’re an equal opportunity employer, and recognize that a diverse workforce is crucial to our success as a business.

To read more, check out our careers, LinkedIn, or the great work we do with Work180.

Koala’s mission is: Better furniture experiences, designed with the World in mind. Combining customer-centric products, a world-class technology and fulfillment platform, incredible customer service and social good; we are changing the way people buy and enjoy furniture to create happier, healthier habitats.

Why we have this role @ Koala

We are looking for a Financial Accountant who will be responsible for all financial inventory controls and processes at Koala. From reviewing the item receipts and billing, through to cost of sales recognition and stock on hand verification, this role is a critical link between Supply Chain and Finance to ensure that our financial systems can report accurate and timely data to the business for decision making.

Koala is looking for someone who is a challenger, to look at our existing processes globally and introduce best practice systems, automation and efficiencies.

What key responsibilities does this role have @ Koala?

• Oversee inventory financial management in accordance with company guidelines
• Develop and implement improvements to existing operational procedures in order to maximise efficiency and accuracy of inventory on hand and cost of goods sold
• Ownership of cost of goods recognition in line with company accounting policy
• Perform critical inventory tasks to ensure the correct amount and value of items are recorded in stock accurately in the general ledger
• Maintain updated and accurate records of inventory, including transfers and cycle counts
• Review documentation and monitor product codes to search for discrepancies; troubleshoot quantity discrepancies between stock and records
• Track rates of accuracy, purchase and return as well as defective items to inform supply chain and quality control
• Generate financial inventory reports including product profitability; review reports monthly with relevant stakeholders 
• Prepare intercompany invoicing for Global Koala Group 
• Nurture positive relationships with suppliers and provide a highly accountable level of customer service to all stakeholders 
• Month end reporting
• Reconciliation of balance sheet accounts regularly
• Provide insights to the wider finance team and business

Ideal background…

• Previous cost accounting or inventory experience in a manufacturing or retail industry
• Ability to effectively communicate with non-finance staff, including supply chain, logistics and warehouse
• Excellent interpersonal and communication skills, both written and verbal
• Strong attention to detail
• Self-motivated and forward thinking
• Ability to work in a fast-paced environment with multiple stakeholders
• Excellent working knowledge of computer software including Excel/GSheet and other production / costing software and ERP systems (Netsuite experience a bonus)
• Relevant Accounting/Business or Finance degree
• Currently studying for or completed CPA or CA is desirable

Treehouse Perks and Privileges…

Koala is only great when its employees are happy — and we’re one happy bunch! 

• WFB/Hybrid working - We’re mixing it up with a couple of days back in the Alexandria Treehouse (office) and work from bed/home (WFB); we want you to do your best work the way that works for you, including from anywhere on the globe (T&Cs apply)!
• Take a break - Generous time off - volunteer, parental, Koala life leave and more to help keep your work-life balance, balanced. 
• Tuesday lunches, Monthly barbies, socials and stocked kitchen - With an emphasis on healthy, local and organic produce.
• Pet-friendly - The Koala Treehouse is as pet-friendly as they get!
• Surprise & delight - The two-word combo at the core of everything we do. All Koalas can expect to enjoy free Koala products with ‘mates rates’ for your friends and fam. 
• Support & wellbeing - Our employee experience respects and embraces all families, formed, found and evolving. You’ll have access to our Employee Assistance Program, which includes unlimited sessions for financial, work, relationship, family or wellbeing support.
• Accelerate your career - via our Learning Management platform Juno, as well as individual and team growth budgets and dedicated days. 
• Short and long-term incentive plans ensure you benefit as Koala succeeds!  
• Community & connection - We believe that simply doing ‘no harm’ isn’t good enough  So, how are we doing our part? BCorp Certified, WWF Partnership, volunteer days, a member of SoftLanding,  1% and so much more.
• All in all, the Koala Kommunity is a great place to hang out and belong to!

Koalities we look for…

At Koala, we do things a little differently and we don’t shy away from the fact that we expect a lot from our employees! We are ambitious. We are curious. We are selfless. We want you to challenge expectations, always look to make a difference and give us something different from the norm. We want people that bring great energy, that have a long-game focus and are always trying to find new angles and approaches to the way we work. We're a team full of entrepreneurial spirit and have a relentless focus on 'what's next' but while always reviewing 'what's been done' and learning, growing and adapting. We're confident, but NEVER arrogant and we adapt to change like Steve Smith under a short ball.  Honesty and empathy drive everything we do, as well as a total focus on exceeding our customers’ expectations. So if you feel like this could be you... well what the bloody hell are you waiting for? Drop us a line, and let's see what you've got! ;)

There’s no such thing as a ‘perfect’ candidate, Koala is a place where everyone has opportunity. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day. We’re an equal opportunity employer, and recognize that a diverse workforce is crucial to our success as a business.
To read more, check out our careers, LinkedIn, or the great work we do with Work180.

We are seeking a skilled and detail-oriented Hotel Operator to join our team. As a Hotel Operator, you will play a crucial role in ensuring the smooth operation of day-to-day activities and providing exceptional guest experiences. If you have a passion for hospitality and a keen eye for detail, we invite you to apply for this exciting opportunity.

Key duties include:

• Handle all incoming enquiries in a timely manner
• Provide passionate, knowledgeable and friendly service to external and internal guests at all times
• Maintain accuracy during the call and while inputting details on the call
• Ensure all guest details are fully updated on PMS system and maintain efficient records
• Communicate clearly with other departments as necessary to ensure relevant information is passed on

This is a permanent part-time position, 2-4 days per week rotating between morning and afternoon shift across 7 days. A student visa holder is encouraged to apply.

Position Overview 

It’s all about our customers. The purpose of this position is to develop and maintain positive customer relations and coordinate with various functions within the company to ensure customer requests are handled appropriately and in a timely manner. The Service Coordinator is expected to be team-oriented and possess strong communication, computer and problem-solving skills. Responsibilities include handling all customer service and parts requests that are received through both telephone and email. 

Roles and Responsibilities: 

Customer Care 

• Manage and process customer Enquires, quotes and spare parts orders. 
• Create cases and work orders for all Field Service Representative (FSE) work. 
• Initiate follow-up calls with FSEs and customers for any work order discrepancies. 
• Coordinate Customer service visits and liaise with the customers and FSE on (service visits, new projects, upgrades, other service-related visits). 
• Process and submit estimates (quotes) to customers for all service work as required. 
• Support Field Service Engineer – Team Lead in managing resource utilization and capacity planning. 

Parts Support 

• Timely response to quotations, technical enquiries, and requests for information. 
• Expedite customer orders to ensure on time delivery and customer satisfaction. 
• Ordering stock for customer spare parts orders, with internal and external suppliers, manage receipting into system. 
• Picking and packing and arrange shipping of spare parts orders. 
• Create work orders for service requests ensure we have purchase orders for all service visits. 
• Create RMA and manage return process for warranty and repair orders, including external supplier repairs. 

Administration & Organisation 

• Complete administrative tasks in an accurate and timely manner. 
• Observe and comply with Tomra’s code of conduct. 
• Positively and actively support effective communication, encourage, and provide constructive feedback. 
• Support the overall organisational vision, values, and culture. 
• Provide weekly report of assigned KPI /SLA metrics. 
• Work with other departments within Tomra to facilitate on-time delivery and customer satisfaction. 
• Daily review of open work orders on regional dashboard. 
• Book business travel arrangements for FSEs and other Tomra employees as required. 
• Follow-up on maintenance contracts that are expiring within 90 days of renewal. 

Safety and Quality 

• Promote a “Safety first” culture throughout the company, our customers, and our industry. 
• Ensure adherence to safety and quality across all facets of our operation and customer delivery 
• Ensure the team works within agreed operating models, and ensure all decisions are made within agreed authority limits. 
• Ensure compliance with agreed processes / procedures, controls and address quality and assurance outcomes as required 
• Identify, implement and embed any Excellence initiatives to improve quality, performance and efficiency of the team to facilitate outstanding customer experience 

Excel is looking for passionate people who are just as excited about exceptional services as we are, for a long-term stable opportunity.

The focus of this role is to deliver industry leading concierge services to residents of high-end Sydney based apartment complexes. Our concierge act as the face of the building and provide a professional welcome to residents and exceptional service experiences that bonds Excel to the clients and their guests.

What You Will Be Doing:

• Providing all residents and guests with a 5-star service, ensuring exceptional front desk services.
• Assisting the Building Manager with issues related to By Laws, resident car park, reporting, keys auditing.
• Monitoring relevant movements of visitors, service providers and goods throughout the building and immediate surrounds.
• Database maintenance, receiving and answering emails, telephone, and security intercom enquiries.
• Securing resident keys, security devices, parcels, and dry cleaning.
• Internal and External Patrolling.
• Completing Incident Reports when necessary and responding to emergencies.
• Ensuring entry and lifts are tidy and presentable.

Working hours: Monday to Friday from 7am to 3pm.