- Join an Award-Winning Fund Provider
- Add Value and be part of the Business Intelligence (BI) and Research stream of a broader Analytics Team
- 12 Month Fixed Term Contract
- Sydney Located
- Hybrid Working from Sydney CBD Head Office and home
About Us
Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.
We support more than 1.9 million members, with around $70 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.
Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.
About the Job
In this 12 Month Fixed Term Contract, the Senior Analyst is a part of the Business Intelligence (BI) and Research stream of a broader Analytics Team, supporting a broad spectrum of business stakeholders by finding innovative connections through data mining and deep dive analysis. Providing the business with deep insights into the current and likely future behaviour of Rests members and employers through visualisation and data storytelling.
This role supports enterprise business strategy, including retention, onboarding and employer service, executing in concert with all teams across Rest.
The Senior Analyst (BI) role is embedded, and will work day-to-day, within a cross-functional Data and Insight product team. Vision, roadmap and priorities for each team is set by a product owner. Each team will contain the skills required to deliver working solutions to end-users (including, but not limited to, analysts, engineers, quality assurance, scrum master, etc.
Key accountabilities include:
- Help devise and implement behavioural analysis, providing actionable insights to key stakeholders.
- Create and maintain intuitive Tableau dashboards that support data-driven decision making. Dashboards should be focused on optimisation and end user experience in order to help promote a self-serve analytic culture.
- Actively contribute to the continuous development of the analytical hub through data enrichment, customer interaction derivation, trigger detection and feature engineering.
- As a part of a cross-functional data and insights product team, deploy new analytical data models through sourcing, transforming, and modelling necessary data.
- As a part of a cross-functional data and insights product team, design, develop and implement analytical solutions. This may include understanding key member behaviours that drive customer acquisition, retention, and engagement.
- Deep-Dive Analysis: Perform in-depth analysis using SQL and other analytical tools to answer complex business questions and extract actionable insights, contributing to the development of business plans and strategies.
- Promote Data-Driven Decision Making: Foster a culture of evidence-based decision-making by providing training and support in Tableau navigation, dashboard usage, and interpretation of analysis.
- Continuous Improvement: Ensure the continuous improvement of analytical solutions by identifying opportunities for improvement, aligning with the overall analytics strategy, and implementing changes.
- Compliance and Standards: Adhere to organisational principles and guidelines, ensuring that solutions delivered are resilient, scalable, and consistent with Rest's existing framework.
- Actively participate and contribute to the Analytics Community of Practice.
- As the subject matter expert in data and performance reporting, proactively coach junior team members in the Analytics team and more broadly guide members of Tableau Community when needed.
To support the learning and development of the incumbent, over time, the position may have the opportunity to be involved across all aspects of the Analytics team’s scope.
