Key responsibilities will include:
- Proactively managing assigned customers;
- Ensuring a superior level of customer service to facilitate client access to Medilaw Independent Medical Exams and other Medilaw services according to the client's needs;
- Promptly answering the phone to all clients and managing appointments and appointment related inquiries in line with Medilaw procedures;
- Delivering superior customer service & client liaison to our key stakeholders;
- Actively promoting new products/services to assigned existing clients.
