Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

ABOUT US:

Journey Beyond is a national business focused on bringing Australia’s most unique and iconic experiences to life. Our aim is to take guests beyond, to ignite their imagination and to transform the amazing into the breath-taking.

Our suite of iconic tourism brands stretches across Australia’s beautiful coastline and deep into the heart of our continent’s rich landscape. We own and operate Journey Beyond Rail Expeditions (The Ghan, Indian Pacific, Great Southern and The Overland), Rottnest Express, Cruise Whitsundays, Darwin Harbour Cruises, Sal Salis Ningaloo Reef, Outback Spirit, Melbourne Skydeck, Eureka 89, Journey Beyond Cruise Sydney and Horizontal Falls Seaplane Adventures.

Working as part of our Journey Beyond Group, you will play an integral role in supporting our business to share special places and shape lasting memories.

ABOUT THE ROLE:

We have a rare opportunity for an Online Travel Agent (OTA) Business Development Manager to join our National Sales & Partnerships Team.

This role is focused on managing Journey Beyond’s OTA accounts to generate ongoing revenue growth for the entire Journey Beyond portfolio. You will work closely with existing and new accounts to streamline online booking functionality, drive sales and create brand awareness through strategic sales planning, cross-functional marketing activities and relationship building.

Key Responsibilities include:

• Creating and driving the OTA channel strategy for all Journey Beyond brands
• Maintaining relationships with key OTA accounts to grow sales and enrichen relationships
• Developing a deep understanding of our product proposition with partners
• Manage Journey Beyond products and rates in OTA portals
• Assisting with trouble shooting and API integration
• Generating leads and onboarding new accounts
• Using data-derived decision making to provide insights into product and pricing strategy
• Develop an OTA campaign calendar to align key partner marketing activities with the Journey Beyond marketing schematic
• Reporting on ROI for campaigns and offers
• Following industry trends locally and internationally
• Negotiating with internal and external stakeholders

This is a full-time position, based in either Sydney or Adelaide.

ABOUT YOU:

Ideally, you will have sales experience in the tourism and/or experience industry with an e-commerce background.  You will have the ability to negotiate pricing, campaigns and can identify and secure sales opportunities easily, in fact – you thrive on it! You are extremely tech savvy, well organised, and methodical with the skills to match market demand to supply. You have strong verbal and written communication skills and enjoying presenting to clients.

You love a fast-paced environment, looking for win-win scenarios and are hopefully just a little bit fun!

STAFF BENEFITS:

• Generous Travel discounts
• Study assistance Policy
• Private Health discounts
• Employee Assistance program
• Discounts on Journey Beyond merchandise
• Flexible working environment

HOW TO APPLY:

This is an amazing opportunity to work in a dynamic, growing tourism business that will reward your well and value your contribution. If this sounds like the opportunity you have been waiting for and you feel you have the right skills, experience and disposition then we welcome your application.

Apply now!

About us

blueAPACHE is an Australian owned award-winning Managed Service Provider, recognised for the 4th year running, as Mid-Market Partner of the Year at the ARN Innovation Awards.

We pride ourselves on being a genuinely great place to work, with a vibrant culture, clear vision, and strong leadership. When joining blueAPACHE, you are joining an organisation that is driven by our core values of employee and customer experience. We are proud to be an equal opportunity employer and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences.

Goals:

We have an exciting hybrid opportunity for an enthusiastic and ambitious Sales Support Officer to join our Sales Team!

The successful candidate will have a sales background and enjoy working in a fast paced, corporate environment.

The Sales Support officer is a member of the Sales team and plays a key role in to assist internal and external clients within the blueAPACHE account base for run-rate device and licensing sales.

• 1-2 years previous experience in quoting and or customer experience in technology or related industry
• You have a keen interest in technology and can conceptualise consumption models. •
• The ability to thrive in an environment where you are continually learning.
• High attention to detail and commercial acumen
• Dedicated and able to work to deadlines.
• Ownership and follow up skills.
• You can multi-task and work under pressure.
• Aptitude for sales, you are engaging, work part of a team and autonomously.
• Your written and verbal communication is clear, concise, and confident.
• Strong communication and negotiation skills.
• A customer centric mindset.
• Enjoy building positive relationships with customers

Responsibilities:

• Provide outstanding customer service and sales support to our customers and Tier 1 (Enterprise) sales team.
• Manage sales calls, provide product support including recommendations, orders status updates and manage order deliverables.
• Raise deal registrations, work with distributors and vendors on special pricing requests.
• Work with sales team to develop further opportunities.
• Work with sales specialist to facilitate ongoing run-rate transactions.
• Maintain product knowledge across key vendors and participate in ongoing training.
• Assist and deal with Enterprise clients.
• Asist BDM’s and Generate quotes.
• Build and maintain relationships with vendors and distributors.
• Build and maintain relationships with internal sales teams and key contacts within the BA client base.
• Manage margin within the Distributor base and negotiate buy prices with the distributors.

blueAPACHE continues to grow alongside some of Australia’s leading midmarket businesses, our valued clients. We continue to stay abreast of current technologies to maintain our competitive advantage, offering the opportunity to continually expand your technical expertise and provide an uncompressing offering to our clients. We recognise our people are our most significant differentiator.

• We offer options for you to interview virtually.
• blueAPACHE offers an environment to make a real difference, develop careers within a supportive and rewarding environment.
• Flexibility to work the way that aligns with our values of employee and customer experience, including hybrid/work from home model.
• Regular social events and an awesome culture – work with a team of experts in their field
• Ongoing training and development including paid certifications.
• Quality hardware and laptop provided.
• Employee referral programs - once you are in and you are loving it - you can refer a friend and get paid for it!

*** Please note, all offers of employment at blueAPACHE are subject to police clearance checks.

About Ofload and our mission 

At Ofload, we're at the forefront of digital freight services, empowering businesses to build efficient, flexible, and sustainable supply chains. Our mission is to achieve zero waste in trucking by digitising the transport industry.

Every day in Australia, around 30% of trucks travel empty and a further 50% are idle amounting to mass inefficiency and harmful environmental impacts. 

Since 2020, we've successfully removed over 5 million empty kms from Australian roads. Our customer base has expanded to over 250 businesses, and we proudly support small business carriers by connecting them with household brands like Asahi, Metcash, and Noumi.

As part of our sustainability commitment, we partnered with Trace to measure, reduce and offset our scope 1, 2 and 3 emissions, actively working to minimise our own environmental impact.

In 2022, we propelled our growth through the strategic acquisition of a Melbourne-based logistics company, and raised $60m in Series B funding. Notably, we are recognised by the Australian Financial Review as one of Australia’s Most Innovative Companies.

Fast forward to 2023, Ofload was named a Deloitte Tech Fast 50 Company in Australia, and secured the 4th spot on the LinkedIn Top Startups List 2023. And here's the exciting part – we're just getting started!

We are looking to grow our team and welcome people excited by the opportunity to transform the logistics industry. If you're ready to be part of a dynamic team driving change,  join us on this incredible journey!

About the Role

As a Senior Business Development Manager you will play a critical role in driving business growth for Ofload in Australia. You will identify and pursue new business opportunities with major Australian freight customers, establishing strategic partnerships, and building strong relationships with key stakeholders. You will work closely with the broader Commercial team, including Marketing, and Analytics to develop and execute effective business development strategies that align with Ofload's objectives.

What You’ll Do

• Identify and target new business opportunities to expand Ofload's customer base in Australia.
• Develop and implement effective business development strategies, in line with company and team goals (OKRs), to achieve revenue and growth targets.
• Build and maintain strong relationships with prospective and existing clients, understanding their freight requirements and providing tailored solutions.
• Collaborate with the broader Commercial team to develop compelling sales pitches, presentations, and proposals.
• Attend industry events, trade shows, and conferences to network and generate leads.
• Lead negotiations and contract discussions with potential clients to secure new business partnerships.
• Provide regular reports and updates on business development activities, sales pipelines, and progress towards targets and underlying goals (OKRs).
• Stay up-to-date with industry developments and best practices in business development.

What You’ll Bring

• Proven experience as a Business Development Manager, particularly in a Senior role within comparable organisations
• Strong understanding of the Australian logistics - and specifically road freight - market, industry trends, and customer needs.
• Demonstrated track record of successfully driving business growth and achieving sales targets.
• Exceptional communication, negotiation, and presentation skills.
• Excellent networking and relationship-building abilities.
• Analytical mindset with the ability to conduct market research and analyse data to identify opportunities.
• Self-motivated, results-oriented, and able to work independently and as part of a team.
• Proficiency in using CRM software and other relevant business tools.
• Valid driver's licence and willingness to travel as required.

At Ofload we prioritise impact, aptitude and passion, so we’d encourage you to apply if you do not meet all the above criteria.

Life at Ofload

At Ofload, our values are in our DNA and underpin the work we do every day. We are proud of the collaborative, diverse and innovative culture we continue to build. The Ofload team is motivated by a shared ambition to digitise the logistics industry and have a truckload of fun while doing it! As well as the opportunity to join a high-growth organisation with the ability to make a meaningful impact everyday, you will enjoy;

• Working in a hybrid environment with a split of in-office and working from home. Our philosophy on working is one built around connection, inclusion and flexibility.
• Holistic wellness support for you and your family through our wellbeing partnership with Acacia Connection
• Generous parental leave entitlements including 16 weeks primary caregiver leave and continued superannuation contributions
• Annual learning and development budget to support your professional growth
• Paid volunteer leave to support the causes that matter to you

Plus all the exciting perks of joining a startup - epic Ofload swag, weekly catered breakfasts, monthly team lunch, a reward and recognition program and plenty of social events.

Ofload is committed to building diverse and inclusive teams, and a culture where people can bring their whole authentic selves to work each day. Applications are highly encouraged from Aboriginal and Torres Strait Islander people; and equity target groups including women, people from culturally and linguistically diverse backgrounds, people with disabilities, and people who identify as LGBTIQ.

We endeavour to create an equitable recruitment process with an even playing field for all candidates. If you require any adjustments to be made, please let a member of our recruitment team know. 

SafePak Workwear & Safety Pty Ltd, a leading supplier of workwear and safety products, is currently seeking a dynamic and experienced individual to join our team as a Senior Warehouse Person. If you have a proven track record in warehouse operations, a keen eye for detail, and a passion for maintaining efficient supply chain processes within the workwear and safety industry, we want to hear from you.

Key Responsibilities:

• Lead and supervise a team of warehouse staff specializing in workwear and safety product handling.
• Coordinate daily activities, assign tasks, and ensure optimal performance from the team.
• Oversee the organization and maintenance of workwear and safety product inventory.
• Implement best practices for inventory control, including cycle counts, stock replenishment, and order accuracy.
• Identify opportunities for process improvement and efficiency gains within the workwear and safety product warehouse.
• Implement streamlined processes to enhance productivity and reduce operational costs.
• Implement and maintain quality control measures to ensure accuracy and integrity of all workwear and safety product shipments.
• Conduct regular audits to verify compliance with company policies and industry standards.
• Uphold and enforce safety protocols and guidelines specific to the handling of workwear and safety products.
• Conduct regular safety training sessions and inspections to mitigate risks.
• Oversee the maintenance and proper utilization of warehouse equipment, including forklifts, pallet jacks, and conveyor systems relevant to workwear and safety product handling.
• Collaborate with the maintenance team to address equipment issues promptly.

• Demonstrated experience in successfully leading and managing warehouse teams in the workwear and safety industry.
• In-depth knowledge of warehouse operations, specifically in the handling of workwear and safety products.
• Proficient in implementing inventory control measures and maintaining accurate stock records for workwear and safety items
• Strong analytical skills with the ability to identify and implement process improvements tailored to the workwear and safety product supply chain.
• Thorough understanding of safety regulations specific to workwear and safety products and a commitment to creating a safe working environment.
• Excellent communication skills to liaise with team members, other departments, and external stakeholders in the workwear and safety industry.

Education and Experience:

• HSC or equivalent; further education in logistics or a related field is a plus.
• Minimum of 3 years of experience in a senior warehouse role.

If you are a motivated and experienced professional seeking a challenging and rewarding opportunity in the workwear and safety industry, we invite you to apply. SafePak Workwear & Safety Pty Ltd 

Exciting opportunity to lead our newly launched ‘Blue Squadron’ Delivery Driver Fleet in NSW.

Jaybro has been a leader in the civil construction sector for over 25 years, Jaybro is a full-service supplier to infrastructure, construction and maintenance contractors across Australia and New Zealand, with offices, warehouses and manufacturing facilities across both countries, Jaybro strives to provide its customers with industry-leading service, fast delivery, expert advice and quality products. Jaybro Group is on a mission to make life easier for infrastructure contractors.

We are seeking a dedicated and responsible Transport Supervisor to join our energetic team. In this position you will play a pivotal role in upholding our brand promise by ensuring the safe and timely delivery of our products by living our core value of WOW customers. This position is not just about to day-to-day tasks but also about immersing yourself in Jaybro’s Culture, embodying our core values so that you and your team consistently WOW Customers.

Key Responsibilities:

1. Commitment to Health Safety leadership Quality, Environment & Compliance: Demonstrate personal safety and quality leadership as a priority through own actions and holding team members accountable to all HSEQ guidelines and procedures to ensure a safe and continuously improving working environment.
2. Lead a team of A-Players:  Lead a team of A- Players through providing operational guidance and leadership on tasks and responsibilities as well as coaching and providing feedback.
3. Transport Operations Management: Overseeing employee drivers and company vehicles as well subcontracted couriers and freight carriers.
4. Process Improvement: Continuously identify and lead initiatives to enhance fleet efficiency and processes. As well as identify, track and resolve issues as required.
5. Project Coordination: Coordinate on-site projects and execute actions that may relate to local or national operations strategy and or continuous improvement.
6. Management Reporting: Regular reporting and forecasting for management and site reporting.

• Strong commitment to safety
• Demonstrated Leadership experience.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with other business departments.
• Attention to detail, commitment to quality and customer satisfaction.
• A positive attitude and a strong work ethic.
• Growth mindset.

• Great company culture & high employee engagement where all employees have a Stake in the Outcome.
• Opportunity to make your mark in a new role.
• Significant career development and career progression opportunities.
• Positive and inclusive work environment.

Jaybro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

At Ofload, we're at the forefront of digital freight services, empowering businesses to build efficient, flexible, and sustainable supply chains. Our mission is to achieve zero waste in trucking by digitising the transport industry.

Every day in Australia, around 30% of trucks travel empty and a further 50% are idle amounting to mass inefficiency and harmful environmental impacts. 

Since 2020, we've successfully removed over 5 million empty kms from Australian roads. Our customer base has expanded to over 250 businesses, and we proudly support small business carriers by connecting them with household brands like Asahi, Metcash, and Noumi.

As part of our sustainability commitment, we partnered with Trace to measure, reduce and offset our emissions, actively working to minimise our own environmental impact.

In 2022, we propelled our growth through the strategic acquisition of a Melbourne-based logistics company, and raised $60m in Series B funding. Notably, we are recognised by the Australian Financial Review as one of Australia’s Most Innovative Companies.

Fast forward to 2023, Ofload was named a Deloitte Tech Fast 50 Company in Australia, and secured the 4th spot on the LinkedIn Top Startups List 2023. And here's the exciting part – we're just getting started!

We are looking to grow our team and welcome people excited by the opportunity to transform the logistics industry. If you're ready to be part of a dynamic team driving change,  join us on this incredible journey!

About the Role:

Our Engineering team is given trust and autonomy to do great work. We work in small teams focused on specific features of our core platform, with 4-5 Engineers including a Technical Lead. We work in a triad with Product Managers and Designers to solve problems for our customers. We are currently refactoring our monolith into microservices, working with PHP8.2, Laravel 9, React.js, GraphQL and Node.js. It’s important that you have PHP/Laravel experience, however, you will also have the opportunity to work with Node.js. Our infrastructure is built on AWS, GitHub Actions, Kubernetes (EKS) and Docker.

What you’ll do:

• Design and develop highly scalable, reliable, and fault-tolerant systems.
• Translate business requirements into scalable technical solutions.
• Take responsibility for multiple services maintained by the team.
• Build and manage automated build/test/deployment environments.
• Improve your code quality, product execution, and learning experience.
• Plan and execute together with Backend, Mobile, DevOps, Data, UI/UX, QA.
• Use DDD, Design patterns, and advanced Git to produce maintainable code.

Requirements:

• Proven experience as a Senior Fullstack Engineer designing, developing, testing, deploying in PHP and Javascript.
• Passionate about Test Driven Development.
• Experience working in a team.
• Experience in software development or a serious open source track record.
• Knowledge of Linux as a production environment.
• You need to be passionate about our mission and using technology to solve this global challenge

At Ofload we prioritise impact, aptitude and passion, so we’d encourage you to apply if you do not meet all the above criteria.

Life at Ofload:

At Ofload, our values are in our DNA and underpin the work we do every day. We are proud of the collaborative, diverse and innovative culture we continue to build. The Ofload team is motivated by a shared ambition to digitise the logistics industry and have a truckload of fun while doing it! As well as the opportunity to join a high-growth organisation with the ability to make a meaningful impact everyday, you will enjoy;

• Working in a hybrid environment with a split of in-office and working from home. Our philosophy on working is one built around connection, inclusion and flexibility.
• Holistic wellness support for you and your family through our wellbeing partnership with Acacia Connection
• Generous parental leave entitlements including 16 weeks primary caregiver leave and continued superannuation contributions
• Annual learning and development budget to support your professional growth
• Paid volunteer leave to support the causes that matter to you

Plus all the exciting perks of joining a startup - epic Ofload swag, weekly catered breakfasts, monthly team lunch, a reward and recognition program and plenty of social events.

Ofload is committed to building diverse and inclusive teams, and a culture where people can bring their whole authentic selves to work each day. Applications are highly encouraged from Aboriginal and Torres Strait Islander people; and equity target groups including women, people from culturally and linguistically diverse backgrounds, people with disabilities, and people who identify as LGBTIQ.

We endeavour to create an equitable recruitment process with an even playing field for all candidates. If you require any adjustments to be made, please let a member of our recruitment team know.

VBreathe, a fast-growing company in the indoor air quality industry, is seeking motivated Sales Agents to join their team on a commission-only basis. We are looking for agents in NSW, VIC, QLD, NT and WA. As a Sales Agent, you will play a crucial role in driving sales for VBreathe's innovative products and services. . We have sold over 10,000 of our Tasman air purifiers and have just launched our new PROx. The PROx has our patented dual-protection technology that delivers both in-air and on-surface sanitisation. This is an exciting opportunity to be part of a dynamic start-up that is focused on improving lives, one breath at a time.

Responsibilities:

• Uncapped Commissions
• Will run sales cycle end to end
• Prospect and generate leads to build a pipeline of potential B2B customers
• Conduct sales presentations and product demonstrations to educate and persuade potential customers
• Negotiate and close sales deals to achieve and exceed sales targets
• Maintain strong customer relationships and provide excellent customer service throughout the sales process
• Stay up-to-date with industry trends, product knowledge, and competitor information

• Proven experience as a sales representative or a similar role, preferably in a commission-based environment
• Excellent communication and interpersonal skills
• Self-motivated and target-driven with a results-oriented mindset
• Ability to build and maintain strong relationships with customers
• Strong negotiation and closing skills
• Ability to work independently and as part of a team
• Australian working rights

This is a uncapped commission sales role and you will be required to visit customer locations as required for product demonstrations. If you are based in Sydney, you are welcome to work in our office in Chastwood.

Total Fitouts Parramatta and Surry Hills (TFO) is a reputable fit-out company that specialise in the commercial, retail and hospitality space. No day or client is the same, making it a challenging yet exceptional place to work. TFO have the approach to exceed all client expectations and strive by doing their absolute best when it comes to procurement and delivery.

Our team are currently recruiting for a hybrid role of Contracts Asministrator & Project Coordinator. The role will be responsible for providing support to the projects team on a range of projects including providing support in managing variations, client concerns/questions and procurement. The role will be responsible for ensuring strong attention to detail as well as ensuring we meet key contractual and legislative requirements.

Responsibilities

• Review and understand project contracts, specifications, and drawings.
• Coordinate contract requirements with project managers and subcontractors.
• Prepare and manage subcontracts, change orders, and requests for information.
• Support the project manager in monitor project schedules, budgets, and cost controls.
• Collaborate with the project team to resolve any contract-related issues.
• Maintain accurate contract documentation and ensure adherence to contractual obligations.
• Assist in negotiating and resolving claims and disputes with clients and subcontractors.
• Conduct regular site visits to monitor and assess project progress and quality.

• Bachelor's degree in Construction Management or a related field.
• Proven experience as a Contract Administrator in the construction industry.
• Familiarity with construction contracts, legal terminology, and contract law.
• Strong attention to detail and ability to analyse complex information.
• Excellent organizational, communication, and negotiation skills.
• Proficient in project management software (Monday) and google office suite.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• Knowledge of commercial fitout regulations and building codes is a plus.

Aegros is Latin for ‘Patient’. We chose this name because it speaks to our focus on the patient. Every day we strive to place the patient first by providing therapeutic plasma products they would not otherwise be able to access.

At Aegros we believe access to life saving therapeutic plasma drugs is a human right and not a privilege. In a nutshell our mission is to put the patients first through innovation.

Over 30 years we have developed our HaemaFrac™ process which enables countries to turn human plasma they collected into life saving hyperimmune products.

It's no secret that Aegros is expanding rapidly! An exciting opportunity has arisen for a Maintenance Electrician to join our Technical Services Team. Reporting to the Maintenance Technician, Team Leader, you will work as a key member of the Maintenace team, ensuring that Aegros remains compliant with cGMP.

What you will be involved in………

• Installing, repairing, and maintaining electrical components of industrial equipment.

• Working as a team member or alone to complete projects.
• Troubleshooting system failures.
• Testing of electrical systems with heat mapping voltmeters, and ohmmeters.
• Responding to fault requests.
• Support managing calibration schedule.
• Installing new electrical appliances in the building.

• Adhering to safety and performance standards.

• Observing safety procedures and meeting electrical codes.

• Making decisions based on technical documents.

What we would expect from you:

At least two (2) years previous experience in a similar position, ideally within a pharmaceutical company.

• High school diploma or GED.

• Electrician qualification certificate.

• Proven work experience as a Maintenance Electrician.

• Familiarity with industrial electrical systems and the National Electrical Code

• Good problem-solving skills.

• Physically strong and able to stand for long periods.

• Good communication skills.

• Strong organisational and multitasking abilities.
• Proficiency in Microsoft Office
• Attention to detail and a proactive approach to problem-solving.

Here’s what we can offer you…

• An environment which allows the individual to grow alongside the company
• A role that provides the bandwidth to explore innovative solutions while keeping patients at the centre of everything we do
• The chance to work with global industry experts in an organisation where success will be defined not just on successful delivery of goals but on how they were achieved
• A multicultural environment where every voice is heard
• Competitive remuneration package which includes an annual Bonus + Employee Share Options
• Close to public transport.

Interested? Apply today...!!!!

Looking for 2-3 Small Business Account Execs - January start date

Who are we?

Birdeye is a high-growth software company with 1000+ Global employees & offices in Sydney, Melbourne, London, San Francisco, Dallas, India & the Philippines.

We are backed by some of the biggest names in Silicon Valley & are charging towards one of the most successful IPOs in recent times.

Over 100,000 businesses use our software every day to power their business.

We are proud to have been recognised as the #1 vendor in our space globally for the last 5 years running on G2 from both a product & service perspective.

The role

This role is suited to Account Executives with previous software sales experience. You would be joining a high-performing team of diverse 20+ Account Executives in Sydney.

It's a full 360-degree role that involves both prospecting & closing and you'll be supported by a strong SDR & Marketing team which is responsible for driving inbound leads. It is certainly suited to people with a highly driven "Hunter" type mentality. Must have resilience!

You will receive best-in-class initial and ongoing training, and you'll be given a clear career progression path.

• 1-5 years of proven OUTBOUND software sales experience (B2B or B2C)
• Proven track record achieving sales KPI
• Competitive nature
• Strong verbal and written communication skills
• Confident dealing with business owners
• Organized and proven ability to multi-task

• $80,000 - $85,000 plus super & monthly commission ($120,000-$170,000+ OTE). Top earners can earn $200k - $250k OTE.
• Fast track progression structure (clear merit-based system)
• Work from home 2 days a week after training
• Birthday leave
• Regular Social activities & 3pm finish on Friday during summer
• Strong internal Digital Marketing team designed to back our sales team
• Annual MVP trip
• Company anniversary presents
• Discounted gym membership & health insurance
• Paid parental leave

About Us

The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.

Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes. With over 180+ staff and 25+ different countries represented in our business, we’ve cultivated a respectful and positive workplace where everyone feels valued, respected and empowered. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business.

Our people are our difference, and we are always looking for amazing talent to join our team. If you’re looking for a highly successful, inclusive and fast-growing workplace, we’d like to talk to you.

The Role

We currently have multiple career opportunities available for recent graduates looking to build their career in either accounting, IT project management or IT service delivery.

These entry-level positions will be ideal for highly motivated recent graduates with great energy and a passion for learning and development. All roles are full-time and based out of our office in Artarmon. To be successful in these roles you will have strong administrative and superior MS Office skills combined ideally with some experience working in an office environment.

• Bachelors degree or equivalent
• Superior Microsoft Office Suite skills
• Strong communication skills, both written and verbal
• Attention to detail, excellent time management skills and Ability to multitask
• Experience with MS Dynamics, MS Project, HR3 and ConnectWise desirable

A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities. Here are some of the best bits about working at The Missing Link and some of the ways we try and maintain our staff happiness levels:

• Supportive, collaborative and respectful environment
• Training / mentoring programs
• Regular fun social events
• Diverse range of employee benefits including paid volunteer days
• Great bonus structure
• Free breakfast, drinks and monthly lunches

Our Purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

About The Role

This is an excellent opportunity not to be missed! You will be joining a fantastic Software Asset Management team in our extensive Service Operations business. The SAM team support each other and work collaboratively across a range of managed and project services. This is a chance to make your mark in a business with strong people and customer focus.

This role is preferably located in Canberra, although remote work is supported, and is ideal for someone who is experienced in Software Asset Management and Software Licensing and keen to develop a career with loads variety and opportunity.

If you already have Baseline Security Clearance this will be advantageous, it is required.

What You’ll Bring

We’re looking for a proactive, independent, enthusiastic team member who’s interested in being part of a larger group delivering a high quality and complex service to our customers. You’ll bring expertise developed over 3+ years in a Software Asset Management, IT Asset Management, or Licensing Sales, as you will be supporting the delivery of the Software Asset Management (SAM) service for a large Federal Government account.

Your ability to work with other members of the client management team to develop and deliver quality solutions for our customer is critical to the success of our service.

As part of the role you will provide quality customer service enhancements in optimising the SAM Service, planning the service implementation, championing the delivery of the service and processes, and verification and continued maintenance of the SAM Service.

What You’ll Do

In this role you will work collaboratively with other Software Asset Management (SAM) team members, Software Licensing Consultants, and Service Delivery Managers. Essentially, the Software Asset Manager will:

• Manage the relationship with key Customer stakeholders and Datacom Managed Services.
• Act as SAM Subject Matter Expert for the account.
• Ensure effective and smooth delivery of our customer’s SAM services.
• Contribute to the achievement of the outcomes of the contract.
• Delivery and support the Business Development Process.
• Ensure that SAM plans, processes and procedures are delivered incorporating good practise methodologies, accurately documented, successfully implemented, appropriately communicated to customer’s stakeholders, and provide continuous SAM Improvement with our services for our customers.
• You are a key contributor to the management of the Software Asset Lifecycle for our customer. This includes identifying the software inventory, capturing license entitlements, performing ongoing software compliance checks, and remediation as appropriate.
• Manage, maintain, and facilitate the renewal of software maintenance by validating the renewal details to ensure the information is correct and valid and also update the Software Asset Register/Technology with the new licensing details.
• Facilitate software procurement for the account including the tasks of retrieving quotes from software vendors or Datacom’s internal procurement team, approval from the business and facilitating the procurement and associated software lifecycle tasks.
• Review current software Terms and Conditions, License Agreements, and License Contracts to ensure that the account is not exposed to any breaches or risks.
• Provide quality customer service through adherence to Datacom’s Asset Management service delivery methodology and processes.
• Experience in using SAM technologies and their capabilities, in particular, Flexera FlexNet Manager Suite and/or Snow License Manager. You will be responsible for monitoring the health of the SAM technology and will proactively work with technical teams to ensure the technology is maintained to acceptable standards.
• Experience with ITSM tools like Cherwell or Service Now will be advantageous.
• Interpret data outputs from the SAM technologies and other tools to provide accurate and timely reporting.
• Be able to follow documented procedures to support the deliver of consistent services.
• Perform license reclamation activity and record cost avoidance.
• Propose remediation and optimisation activities that may result in reduced compliance risk and/or financial savings and cost avoidance.
• Liaise with service management, and customer teams to define, optimise, and develop SAM standards, processes, procedures, plans and controls to ensure appropriate service asset information is recorded and maintained.
• Work collaboratively with a larger SAM team in delivering SAM Services as well as autonomously within your dedicated account.

You must hold Australian Citizenship as a Baseline Security Clearance is required, and it will be advantageous if you already have one.

Culture and Benefits

Datacom is ones of Australia and New Zealand’s largest suppliers of Information Technology professional services. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

At Datacom you'll be recognised and valued for your contributions. We're growing year on year and can provide stability, career opportunity and a collegial, agile, flat-structured environment that empowers people and promotes autonomy. We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. We operate at the leading edge of technology to help ANZ’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

If you would like to know more and this sounds like you. Please apply online today!

The Team

The End User Compute team consists of deployed engineers to customer sites and roaming technicians. The team have a strong technical background and can sufficiently handle most technical requests that an end user may log. Success is measured by customer feedback and leading indicators of support health including the age of open tickets.

The Role

As Customer Experience Engineer you will provide end user support for all technology issues and request that are escalated by the customer service analysts. You will ensure customer service agreements are met and provide a single point of contact for ownership of escalated requests and issues. The role will be based in our Sydney office and at our main client’s office in Port Botany, NSW.

Your core responsibilities will consist of:

• Ensuring all policies, procedures and work instructions are followed in the interests of customer satisfaction and contractual obligations in agreed hours.
• Resolve incidents and requests within SLA.
• Escalate to 3rd party support/ vendors where appropriate.
• Initiate and complete problem diagnosis & produce recommendations.
• Produce KBA’s (Knowledge based articles) to enable the Service Desk Analysts to close more cases.
• Enforcing and reviewing process to ensure documentation is current and to initiation escalation as required.
• Implement authorised changes.
• Diagnosing issues and provide solutions, utilising knowledge entries where possible.
• Maintaining accurate ICT spares inventory.
• Providing remote diagnostic troubleshooting and checks for customer incidents.

What will you bring?

• Strong technical understanding of LAN/WAN/Voice/Security/Server/Desktop technologies with demonstrable experience in one or more technologies.
• Possess a strong understanding of ITIL processes.
• Australia drivers licence is required.
• Excellent written and verbal communication skills.
• Ability to priorities a high demanding workload and conscientious of time management.
• Pride yourself on being a self-starter who works well under pressure with high attention to detail.
• Exhibit outstanding customer management skills.
• Have a passion and desire to develop and share knowledge.

As a valued member of ‘Logicalis Australia’ you will enjoy several benefits, such as;

• Supportive team environment: Confidential pulse checks tell us we are known for being "Unselfish with knowledge", "Flexible and Diverse" and "Give a shout-out and there will always be help"
• Pick your own adventure: Our people have moved from Help-desk to Cloud-Engineering. Admin to Project/Program Management. Project Management to Product Development. If something interests you, we’ll fund you to learn it, so you can become it!
• Breadth of experience and purpose: People here can have an idea, make a plan, and see it through. Our people enjoy genuinely impacting change and controlling their professional success.
• Flexible, modern, working arrangements: Find your own method for collaboration and productivity to achieve a happy balance.

*Do I need to meet all the requirements to apply?*
Studies by several different sources have shown that, on average, men will apply for a job if they meet 60% of the application requirements. In contrast, women/non-binary people will seek to match a much higher percentage of the requirements before applying.

We encourage everyone to apply and give us a chance to evaluate your skills and experience. We are all learning on the job, and although the listing above has been carefully compiled, we are also open-minded and interested to hear about the value you can bring to the role and Logicalis.

*How can I demonstrate that I have particular needs in the application process?*
For people living with disabilities, chronic illnesses, or neurodiversity, adjustments and support can make a decisive difference in the application process. If you need any specific accommodations (tools, time, etc.) and feel comfortable disclosing this, please let us know.

Business Development Manager - Inverell

Level Electrical & Air are seeking an experienced Business Development Manager (BDM) to join our expanding team based in Inverell. The successful candidate will join a team who provide high quality products & services from electrical, data & air conditioning whilst also researching other products & services to add to the business revenue streams. 

• Autonomous, can-do attitude
• Strong Time Management
• Ability to collaborate and communicate effectively with technical and non-technical stakeholders and customers
• Existing commercial relationships & sales experience with sales targets/KPI's knowledge will be an advantage
• Be able to work autonomously, be self-motivated as well as working well as part of a team
• Ability to build trust, value others & communicate effectively.
• Ability to manage competing priorities and manage multiple projects
• High attention to detail and accuracy

• Competivie salary pending proven experience in a sales type role
• Access to a bonus scheme (profit share)
• Company vehicle with fuel card for personal in town use & beyond upon request
• Company supplied iPhone or phone allowance
• Further training opportunites
• Working from home on occasions
• Autonomy to plan your own weeks schedule
• iPad or laptop

About the Role

The Administration Officer is a newly created position that will report to the Head of Operations (HoO). This position will be responsible for managing the office facilities and co-owners’ management including strata committee commitments and responsibilities. The Administration Officer will provide general administration support for the Head of Operations, CEO and other members of the team as required. The Administration Officer will support the HoO with compliance including providing HR administrative support and some basic IT support including but not limited to new employee set up.

 This is a fast paced and diverse role that requires energy, initiative, service, relationship management, stakeholder management, pro-active organisational and problem-solving skills. The successful candidate will bring medium level administration experience and will be based on site in our Sydney CBD office, with hybrid options on arrangement.

About the Business Services Department

Business Services is responsible for the efficient and effective operations and operational performance of the Agency, including development, delivery, evaluation and reporting of strategic and operational planning and policy development across Human Resources, Administration, Property Management, Finance, Information Technology, Compliance, Governance, Finance Reporting and Risk Management. The team works closely with other Departments and partners to enhance a culture of collaboration, creativity, and trustworthiness.  We provide processes, tools, advice, and support to other Departments to operate as effectively and efficiently as possible and identify opportunities and implement solutions for continuous improvement.

About Act for Peace

 We believe all people are created equal, and we should love our neighbours as ourselves. Yet, right now, we’re living in a world of ‘us’ and ‘them’. Divisions are deepening, conflicts are escalating, and climate inaction is placing lives in peril.

 It means every day, more of us around the world are forced from our homes by violent conflict and disaster.

 For more than 70 years, Act for Peace has brought people together to respond to this injustice. Meeting urgent needs, advocating for change and backing displaced people to reclaim control of their lives.

 Founded by the Australian churches, we are a diverse collection of people united by a powerful conviction: to create a just and peaceful society, we must work together. It’s both the right thing to do, and the only thing that will work.

 That’s why we work in solidarity with long-term local partners; and collaborate with local, regional and global networks, academics, governments and the UN; to ensure people uprooted by conflict and disaster have a safe place to belong.

 OUR VISION
A world where everyone belongs.

 OUR PURPOSE
To create, together, a world where people uprooted by conflict and disaster have a safe place to belong.

For more information about Act for Peace, including our strategic framework, principles and policies, please visit our website www.actforpeace.org.au

Essential

• 3+ years’ experience in a similar administrative role

• Strong administrative, planning and organisation skills, with attention to detail, ability to problem solve and juggle competing priorities.

• Possess high level skills in Microsoft products (Word, Excel, PowerPoint, Outlook, SharePoint) and other software programs for task management and coordination.

• Proven ability to work effectively in a team environment and apply initiative.

• Ability to communicate effectively in external stakeholder settings.

• Strong interpersonal skills with a high level of professionalism – face to face, over the phone and through correspondence

• Demonstrated experience in maintaining confidentiality and sensitive information.

Desirable

• Experience in NGO sector

Other

• Eligibility to work in Australia.
• Commitment to living the values of Act for Peace
• Commitment to abide by the principles, policies, and codes of conduct of Act for Peace
• Occasional work outside standard business hours may be required (reasonably)
• Ability to thrive in a diverse, multicultural, and multi-talented workplace.

Full details including selection criteria can be found in the information pack which can be found HERE.

Applicants with a background of forced displacement are encouraged to apply.

Act for Peace takes the prevention of fraud, sexual misconduct and harassment, and the protection of children seriously.

• Employment is conditional upon the outcome of an Australian Police Background check, as well as an equivalent police background check for any country in which the applicant has lived for more than 12 months during the last five years and for each country of citizenship. A working with children check may also be required.
• Strict adherence to our Code of Conduct, Child Safeguarding Policy, Child Safeguarding Code of Conduct, Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH) Policy and the Privacy Policy is mandatory.
• Copies of our policies can be found at www.actforpeace.org.au/our-policies

• Flexible hours (role to based mostly on site)
• Training & Development
• Employee Assistance Program - Counseling
• Salary Packaging

About Us

The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.

Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes. With over 180+ staff and 25+ different countries represented in our business, we’ve cultivated a respectful and positive workplace where everyone feels valued, respected and empowered. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business.

Our people are our difference, and we are always looking for amazing talent to join our team. If you’re looking for a highly successful, inclusive and fast-growing workplace, we’d like to talk to you.

The Role:

We are currently seeking a motivated Senior Security Architect to join our high performing cyber security practice. You will have experience with discussing, scoping, proposing, selling and delivering a range of projects for a range of clients from various industry verticals and will be a proficient Security Architect with expert knowledge of systems and/or networks and architectural frameworks and approaches. You will also ideally possess an IRAP Assessor certification.

Responsibilities

• Assist in a Pre-sales capacity, demonstrating solutions and guiding customers through their requirement for security solutions
• Deliver security projects including initial client workshops to understand technical specifications and the creation of project deliverables such as High-Level Designs, Detailed-Level Designs, Implementation & Test Plans and As-Built Documents
• Conduct technical workshops, GRC audits and presentations to deliver to a technical audience
• Consult across a variety of security disciplines including infrastructure security, security solution design, risk management and web & application security

• 5+ years' experience as a Security Architect with expert knowledge in the areas of security architecture & security infrastructure
• Ability to review new and existing Information Technology projects for information security compliance by developing, documenting, and communicating adherence to architecture, blueprints, components, standards, and strategies
• Consult across a wide variety of information security disciplines including infrastructure security, security solution design, risk management, web, and application security
• Strong technical writing and risk assessment experience
• Problem-solving, critical thinking and time management abilities
• Working knowledge of international security and risk-related standards or frameworks such as SABSA, CISSP, ASD8, NIST, ISO-27000 series, PCI and GDPR
• A certified IRAP Assessor or pursuing the IRAP Assessor certification
• Design experience for SWG, CASB, PAM, VM and other security controls is highly desired
• Outstanding written and communication skills including experience with an executive audience

A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.

Here are some of the best bits about working at The Missing Link and some the ways we try and maintain our staff happiness levels:

• Supportive, collaborative and respectful environment
• Training / mentoring programs
• Regular fun social events
• Diverse range of employee benefits including paid volunteer days
• Great bonus structure
• Free breakfast, drinks and monthly lunches

Who are we? Birdeye is a high-growth software company with 1000+ Global employees & offices in Sydney, Melbourne, London, San Francisco, Dallas, India & the Philippines.

We are backed by some of the biggest names in Silicon Valley & are charging towards one of the most successful IPOs in recent times. Over 100,000 businesses use our software every day to power their business.

We are proud to have been recognised as the #1 vendor in our space globally for the last 5 years running on G2 from both a product & service perspective.

The role

This role is suited to Account Executives with previous software sales experience. You would be joining a high-performing team of diverse 20+ Account Executives in Sydney.

It's a full 360-degree role that involves both prospecting & closing and you'll be supported by a strong SDR & Marketing team which is responsible for driving inbound leads. It is certainly suited to people with a highly driven "Hunter" type mentality. Must have resilience!

You will receive best-in-class initial and ongoing training, and you'll be given a clear career progression path.

• 2-5 years of proven OUTBOUND software sales experience (B2B or B2C)
• Proven track record achieving sales KPI
• Competitive nature
• Strong verbal and written communication skills
• Confident dealing with business owners
• Organized and proven ability to multi-task

• $80,000 - $85,000 plus super & monthly commission ($120,000-$170,000+ OTE). Top earners can earn $200k - $250k OTE.
• Fast track progression structure (clear merit-based system)
• Work from home 2 days a week after training
• Birthday leave
• Regular Social activities & 3pm finish on Friday during summer
• Strong internal Digital Marketing team designed to back our sales team
• Annual MVP trip
• Company anniversary presents
• Discounted gym membership & health insurance
• Paid parental leave

Why join Chuffed.org?

We're a purpose-led crowdfunding platform that's amplifying the actions of ordinary people who are changing the world on issues like climate justice, Black Lives Matter and refugee rights. 

To date we’ve helped raise $100M+ across 20,000 campaigns in 23 countries and are backed by Blackbird Ventures & the Telstra Foundation.

Our team have supported the Biloela family to get back home, fought alongside the Wangan & Jagalingou Cultural Custodians to Stop Adani, and helped back the most significant climate change action groups across the world; Extinction Rebellion, Just Stop Oil, Last Generation and more. 

What you’ll do

You’ll spend your days building and maintaining the products and features that help make Chuffed the preferred crowdfunding platform for the biggest direct action groups in the world.

Here’s how you’ll spend your days:

1. Lead the development team in designing, implementing, and maintaining high-quality applications.
2. Collaborate with cross-functional teams to define project requirements and specifications.
3. Provide technical guidance and mentorship to team members, fostering a culture of continuous learning and improvement.
4. Oversee the development and implementation of scalable and efficient PHP code using PHP 8 and Laravel 10.
5. Manage and optimise MySQL databases to ensure high performance and reliability.
6. Conduct code reviews and ensure adherence to coding standards and best practices.
7. Solutions architect a technology strategy, considering key factors as risk assessment, scaling, re-usability and resource allocation
8. Work with stakeholders to assess feasibility and deliverability of solutions
9. Understand the business context of development initiatives to align technology solutions with organisational objectives.

About You

• You have proven experience as a Senior Developer in a Laravel environment.

• You have in-depth knowledge of PHP 8 and Laravel 10, with a strong understanding of modern PHP development best practices.
• You have a strong growth mindset - you’re not afraid to take risks, fail and learn. You’re always looking for ways to develop and improve your skill set.
• You’re passionate about social justice and have a strong desire to help Chuffed campaigners succeed

Bonus points if you have

• Experience with IaC principals/tooling (Terraform)
• Front-end experience with frameworks (ReactJS)
• Experience with GraphQL APIs
• Experience with AWS (ECS, Elasticache, RDS)
• Proven success mentoring other developers

• $140k-150k plus superannuation plus equity ownership in Chuffed.org.
• We value work-life balance. Work autonomously from home and meet up with the team intermittently to collaborate in-person. We’re based in Sydney but open to remote employees within Australia. 
• Work alongside industry leading marketers and digital engineers in a small and agile team with deep industry connections
• Spend your days amplifying the work of campaigners pushing for progressive social change around the world

We’re building a diverse and inclusive workplace. We encourage people from all backgrounds, ages and abilities to apply. We value all kinds of experiences, so even if you don’t meet all of the requirements outlined above, we encourage you to apply.

Simple Machines’ mission is to ensure our clients get the most out of their data by designing and building modern data platforms, engineering data powered software applications and products, and enabling engineering and data driven business focussed use-cases.

We need you to help us design and deliver a fantastic program of data focussed engineering projects for our globally distributed client base.

Simple Machines is looking to hire a talented Analytics Engineers to join our amazing team.

This is a full-time hybrid role to be based in our Darlinghurst, Sydney office.

About the role

You’ll work closely with our engineering and analytics teams to understand client needs and design and successfully deliver business critical solutions.

Sound good so far?

Here’s a brief overview of the role’s responsibilities:

• Write maintainable and performant transformations in analytical warehouses.
• Work with data modellers to understand transformation requirements.
• Work with business users to produce reports or optimise reporting layers.
• Orchestration of production transformations.

What we need from you as an individual.

• Above all, be a great internal and external communicator. You’ll possess a hospitality mindset in managing and engaging collaboratively with all stakeholders, inside and outside the business
• Lead from the front and by example. You’ll take true ownership of tasks, taking responsibility for goals and outcomes
• Bring a genuine fit-for-purpose mindset to everything that you do
• Strong SQL engineering, client engagement and communication skills are an absolute must
• Demonstrate a genuine passion for technology and continually learning – a growth mindset that believes there is always, always more to know
• Exhibit a humble, low-ego attitude

The technology experience we’re looking for.

The required skills that we’re after:

• Deep experience with SQL
• Effective communication skills with both technical and non-technical stakeholders
• Understanding of benefits and trade-offs between analytical and transactional databases
• Experience with one or more data warehouses, e.g. Snowflake, Redshift, BigQuery, Greenplum, Teradata.
• Experience with query performance optimisation.
• Understanding of benefits between modelling techniques, e.g. star schema, dimensional, denormalised.
• Programming experience.

The skills that we would love for you to have but that aren’t essential:

• Experience with orchestration of production data transformations, e.g. with tooling like Airflow
• Understanding of modern data formats, e.g. Parquet, Avro
• Experience with data validation and data quality techniques
• Experience with software development lifecycle tooling, e.g. git
• Experience with building data projects in DBT
• Development experience with languages such as python, spark

orking at Simple Machines

We’re looking for someone who’s as passionate as we are about building a world-class technology company specialising in engineering for data.

Just some of the benefits of working with Simple Machines include:

• Generous parental leave: Three months’ fully paid primary carer leave and one month fully paid secondary carer leave, subject to a minimum 12 month tenure.
• Learning and development: We all love continually learning and have a generous budget for you to upskill, join conferences, get certified and qualified.
• Lunch is on us. Always! We happily supply lunch at each of our office locations every Monday, Wednesday and Friday.

About Simple Machines

Simple Machines isn’t your typical consultancy. Rather, we’re a firm of passionate and talented expert consultants that are as much a community as a company.

When we set out to make a difference nearly 10 years ago, we did so because we weren’t happy with the status quo of technology consultancies. We wanted to build a company we would want to hire ourselves. And we’ve done just that.

At the core of our company is a team of talented individuals, many of whom are at the top of their field. We regularly present at local and international conferences, committing to many of the open-source projects we utilise in our day-to-day engagements and release many other projects back to the broader technology community. 

It would be great if you could join us.

Apply now and let’s see where the connection takes us.

We are hiring for a Customer Lifecycle Consultant to join our team, have a read and see if this sounds like a fit for you:

• Are you looking for your next opportunity in Digital?
• Do you want a role that will both challenge you to grow and improve?
• Would you like to have the opportunity to work flexibly and Remote-First whilst also being supported?
• Would you like to work for an Agency awarded Top 10 Best Places to Work 2022 in the AFR Media + Marketing list?

If you have answered yes, then let's start a conversation!

We are looking for an awesome individual who is passionate about building high performance Digital Strategies. We are looking for a Creative and Strategic thinker who has experience in implementing Email and SMS to nurture and grow Direct to Consumer and eCommerce businesses.

• A strong understanding of the customer lifecycle and the ability to develop, execute, monitor and optimise email marketing strategies that target the entire customer lifecycle. This includes identifying key touchpoints, creating customer personas, and mapping out customer journeys.
• Experience with marketing automation platform Klaviyo and Hubspot, and the ability to set up and execute campaigns that engage customers throughout the lifecycle.
• Manage the full copywriting, design and development process for all digital asset creation. 
• Implement UX techniques to improve the user experience and increase conversion rates across the marketing funnels.
• Adept at wireframing using Figma, and building out creative sequences and offers to engage customers.

• Prepare performance analysis reports and make recommendations to adjust and improve strategy performance. 
• Review analytics to identify areas of opportunity across the client campaigns. This includes familiarity with tools like Google Analytics, TripleWhale and CRM platforms.

The ideal candidate:

• Thrives in a fast-paced and high-pressure environment, with the ability to work effectively under pressure while managing client and team expectations and competing priorities. The ideal candidate should be able to handle stress and maintain a positive attitude while delivering high-quality work on time.
• Highly experienced in Klaviyo with building out Campaigns and Flows for both Email and SMS.
• Is confident in writing copy and thinking creatively.
• Demonstrates a strong understanding of the broader Performance Marketing landscape: Google Ads, META Ads suite, Programmatic, TikTok, Twitter, Pinterest, LinkedIn, and other ad platforms.
• Enjoys working in a collaborative, social atmosphere, and values frequent communication with team members. The ideal candidate should be comfortable with communicating via video calls, in-person meetings, and other remote communication tools.
• Has excellent communication and interpersonal skills to manage direct relationships with both internal team members and clients. This includes the ability to effectively communicate through written, verbal, and video communication tools, and provide excellent customer service to clients.
• Lives & breathe digital marketing, and wants to learn quickly and towards being a world-class Digital Marketer.
• Love working remotely, enjoying the benefits of working from home or while traveling!

This is a dynamic role with things changing on a daily and weekly basis. To be successful in this role you need to think quick, move fast, and love change.

Webprofits is a leading digital marketing consultancy with a 17-year track record of delivering measurable results for our clients. Our team comprises the best minds in strategy, marketing, and technology across Australia. We are passionate about understanding our clients' businesses and tailoring digital growth efforts that will reach and resonate with their specific audiences.

As a remote-first team, we foster a culture that promotes transparency, learning, and excellence with quarterly in person events primarily in Sydney. Our Customer Lifecycle Consultant role will be fully remote, with the added benefit of being able to work from home.

At Webprofits, we offer a dynamic and exciting work environment that encourages personal and professional growth. We provide our staff with access to the latest tools and technologies, as well as ongoing training and support to help them succeed in their roles. Join our team today and become a part of a company that is dedicated to delivering outstanding results for our clients.