Our team

This is an excellent technical opportunity, joining a fantastic team of peers with opportunity to take your career to new heights! You will be part of our extensive Intelligent Workspace team, who support each other working collaboratively across locations.

About the Role

The Mobility Services team helps companies by supporting their environments day to day and recommending best practises to follow and implement. The team designs, builds and supports solutions end to end allowing our customers to switch to modern managed solutions and support them along the way in conjunction with other Datacom groups.. You will problem-solve technical issues for customers to show how these products can make businesses more productive, collaborative, and innovative.

As a Mobility Engineer you will manage the day-to-day operations of the Customers EMM systems with minimal direction; and you will have a focus on ensuring an exceptional customer experience to Datacom’s EMM customer base.

This role is available across all Australian offices (Sydney, Melbourne, Adelaide, Brisbane, Perth and Canberra) and will require Australian Citizenship to obtain a Baseline or NV1 Clearance.

What you’ll do

As Mobility Engineer, you will be responsible for but not limited to:

• Be available to travel to Datacom, customer sites and conferences
• Using tools and processes to deliver services to customers in accordance with SLAs
• Operational support of customer systems including proactive monitoring of systems, assisting with incident resolution, performing standard and non-standard changes
• Identification of inefficient procedures or processes and suggesting improvements for implementation
• Produce accurate, concise, and timely reports as required
• Provide "on-the-job" training, guidance, and assistance to less experienced Datacom staff to ensure overall competence in the company continually improves
• Creating efficiencies to enhance our ability to support the customers environment.
• Take responsibility for technical aspects of solutions such as supporting bid responses, product and solution briefings, projects, proof-of-concept management, and training of Datacom support staff.
• Creation of design documents (HLD, DDD and LLD)
• Build customer environment using Microsoft Endpoint Manager (Intune)
• Build customer environment using VMware WS1
• Configure Apple Business Manager (VPP and MDM Servers)

• Assume the role of technical leader or design engineer in deployment/refresh projects as required.
• Follow best practice methodologies and adhere to recognised ITIL processes (EG: Change/release)
• Identification and escalation of perceived poor practice or inefficiencies
• Ensure all systems are built to agreed processes and design (EG: Build guides)
• Provide technical leadership for major incidents
• Validate and assist in the maintenance of the client’s risk and issues registers
• Complete time recording processes for work performed as required
• Provide governance to all implementations and changes affecting iOS and Android OS devices
• Provide governance to all implementations and changes affecting the Google Chrome OS device environment
• Provide device support to meet customer demands for the resolution of incidents, problems and change service requests as well as business improvement initiatives
• Document Risks and Issues in the technologies supported, this includes product lifecycle, support, and licensing
• Assist with, and drive the identification and implementation of shift left initiatives
• Daily checks and monitoring – as required
• Monthly reports - Provide data and analysis of the data as requested
• Documentation – Provide and maintain documentation of systems and services
• Provide Regular and relevant updates to the records of Support and Problem Management processes
• Ensure all tickets are up to date with detailed descriptions of actions taken and information in a timely manner
• Efficient and effective use of the call management system(s) for assigned customers

Customer Satisfaction

Ensure outstanding levels of customer satisfaction by demonstrating the following

• Timely responses to customer queries
• Professional verbal and written communication
• Attendance to, and active participation in internal/customer meetings
• Follow-up on assigned action items assigned during meetings

Team Engagement

Ability to operate in a team environment by demonstrating the following:

• Be an effective ambassador for Datacom behaving in ways consistent with the Company Values
• Develop effective working relationships with other members of the team to ensure the best team outcome
• Liaise directly with team members, client or other third parties to obtain required information or decisions
• Demonstrate proactive ownership of identified issues as well as effective communications for suggested resolution efforts
• Perform work after-hours where required for project and/or support engagements.
• Share relevant knowledge, experience, and ideas with team members with the aim of building team competence
• Provide constructive feedback to improve team and corporate capability
• Proactive open and honest communication at all levels and remains accountable for personal performance
• Support other members of the wider Intelligent Workspace group wherever possible
• Compliance with Datacom Delivery Methodologies
• Ensure project design principals result in service improvements, efficiencies and/or cost reductions for the customer/Datacom post implementation
• Successful and responsive project delivery within schedule and budget estimates
• Assigned project activities are completed un-supervised or under guidance of the Project Manager if assigned
• Close collaboration with customers to ensure delivery of project outcomes
• Identify improvements/project opportunities within new accounts and/or contribute to the Service Improvement register for existing clients
• Accurate and efficient delivery of project tasks minimising re-work
• Accurate and timely contribution to project reporting
• Accurate and timely completion of time sheeting for daily activities
• Up-to-Date utilisation forecasts based on assigned work are maintained
• Assisting pre-sales with scoping of project engagements in customer environment
• Manging workloads to allow warm handover to BAU when required for project engagements
• Development, maintenance, and execution of initiatives in alignment with a personal development plan
• Attain and/or maintain relevant industry or professional certification(s)
• Provide constructive feedback on the development needs of the team

What you’ll bring

You will have 5 years’ IT industry experience, preferably within an IT managed service provider, with approx. 2 years’ experience in a similar Mobility role. You will possess excellent knowledge of iOS, Android, MacOS and Windows 10 operating systems. Along with good working knowledge of networking and TCP/IP, AD, DHP, DNS and Enterprise applications. MobileIron, Google admin, VMware WS1 (SEG, UAG, ENS) and/ or Microsoft Intune administration skills would be a huge advantage. You will bring exceptional troubleshooting, customer service, communication, and prioritisation skills; and will be comfortable and able to work autonomously with minimal supervision.

Culture and Benefits

Datacom is ones of ANZs largest suppliers of Information Technology professional services. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

At Datacom you'll be recognised and valued for your contributions. We're growing year on year and can provide stability, career opportunity and a collegial, agile, flat-structured environment that empowers people and promotes autonomy. We care about our people and provide a range of perks such as social events, chill-out spaces, a gaming zone, remote working, flexi-hours, professional development courses and health insurance to name a few. We operate at the leading edge of technology to help ANZ’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

If you would like to know more and this sounds like you. Please apply online today!

We are currently seeking a permanent full-time MSK Physiotherapist with a passion for learning and growth to join a modern clinic located in Melbourne, Victoria.

This is a fulfilling career opportunity at a renowned healthcare facility, committed to delivering exceptional patient care and fostering a supportive work environment. Our client is known for its excellence, has established strong connections with local healthcare professionals, ensuring a steady influx of referrals.

-General AHPRA registration and current professional indemnity insurance

-Ability to build strong rapport with patients

-Team player with a commitment to shared patient management

-Previous experience in private practice

-Strong work ethic and dedication to high-quality care

-Enthusiasm for contributing to business expansion and maintaining referral connections

-Capability to work autonomously while seeking guidance when necessary

-Welcoming work atmosphere

-Benefit from a great referral network from local healthcare practitioners

-Flexible working hours to maintain a healthy work-life balance

-Access to generous annual PD allowance

-Personalised one-on-one mentoring 

-Competitive remuneration plus superannuation based on your experience

-Relocation bonus

If you find this opportunity intriguing, please connect with Anna at [email protected]

AECOM has an exciting opportunity for an engaging and highly motivated Safety, Health, Environment & Wellbeing (SHE&W) Business Partner to join our Melbourne based team. This is a hands-on role, which will see you participating in office and field-based work on some of Australia’s largest and most complex and iconic infrastructure projects within the Victoria & South Australia region.

What will a day in this role look like:

• Play a key role in the development and implementation of health and safety programs and initiatives, supporting SHE&W strategies throughout the region in Victoria & South Australia.
• Lead the SHE&W function across the Victorian and South Australian region, supporting operational leadership and the Australia and New Zealand SHE&W Director to pragmatically manage SHE&W risks, drive continuous improvement whilst ensuring a strong culture of SHE&W excellence is upheld.
• As an active member of our SHE&W team, you will have the opportunity to contribute to the development and implementation of health and safety programs and initiatives, whilst supporting projects across the region.
• You will also have a close working relationship with our Victorian and South Australian leadership teams and the broader SHE&W team across Australia and New Zealand.

The Occupier Services business provides end to end property services for corporate occupiers. Services range from managing lease terms and expiries for entire property portfolios, to disposing redundant assets, new site selection and acquisition, tenant advisory, workplace strategy, design & architecture, project management, technology services, and six-star concierge and workplace services.

We are currently seeking an experienced and motivated Portfolio Manager in a fixed term contract capacity, where you will be responsible for the account and transaction management of a major industrial property portfolio.

• Negotiation of all lease requirements for the client, renewal of leases, lease surrenders and make goods.
• Ongoing client liaison and relationship development.
• Providing advice to clients on strategic property solutions including site selection and evaluation, procurements & maintenance, business case development & site divestment
• Preparation of Legal lease instructions and review of lease requests as required.
• Managing critical Lease dates and processing Lease renewals, options and rent reviews.
• Database management of leasehold and freehold properties
• Overseeing the preparation of detailed monthly reports of portfolio management activity.
• Prepare market rental assessments and undertake rental benchmarking assessments as required. 
• Strategically plan for CAPEX requirements
• Develop and maintain detailed descriptions of standard operating procedures (SOPs) for each role (e.g., commercial property management, facilities management), reviewed & updated as required.

About the role
We have an exciting opportunity to join our team at our Melbourne Port Terminal in West Melbourne in a full time Maintenance Electrician position. Reporting to the Asset & Maintenance Manager, the role is responsible for the electrical maintenance of new and existing assets and equipment. The work is varied and there will be the opportunity to provide input and feedback on the maintenance plan.

Responsibilities

• Undertaking planned and preventative electrical maintenance works with some minor capital works
• Inspecting all Electrical systems and equipment to identify hazards and defects to ensure compliance with Australian Standards
• Analysing, diagnosing and repairing faults in critical plant and equipment 
• Working safely in accordance with LDC's safety principles
• Assisting in the development, maintenance and use of safety systems within the maintenance department
• Registering work orders on the Computerised Maintenance Management System (CMMS)
• Working closely with the maintenance team and supervising peers and contractors when needed.
• Working with contractors and other external service providers and reviewing their performance and ensuring that effective relationships are maintained

Your Career

At Palo Alto Networks, we are passionate about protecting our digital way of life, and we need someone like you to play a vital role in our mission. As the cybersecurity partner of choice, we are at the forefront of safeguarding businesses and individuals from evolving cyber threats.

In this exciting role, you'll be instrumental in driving business growth and expanding our reach in your assigned territory. By leading the charge in acquiring new Service Provider/MSP customers and nurturing lasting relationships with key stakeholders, you'll be making a tangible impact on our success.

With a supportive and collaborative work environment, you'll have all the tools and resources to excel in your role and achieve new heights in your career. Join us on our mission to make each day safer than the one before and be part of a company that values your contributions and fosters your professional growth.

Your Impact

• Build business value for our Service Provider and Managed Security Service Provider (MSSP) customers enabling them to secure their networks and IT assets and build services and offers based on our security offerings for enterprise customers
• Demonstrate initiative and drive to build new engagements or re engaging existing engagements in new areas for growth
• Drive and orchestrate complex sales cycles and work with our internal and partners and teams to best serve the customer
• Build an industry ecosystem of partner organiaations to serve large complex use cases with our service provider customers
• Develop and orchestrate C level engagements with leadership in our SP and MSSP customers and establish strategic long-standing relationships
• Create and implement strategic account plans focused on attaining organisational-wide deployments 
• Orchestrate service creation activities with focus service providers to find new markets for managed services and go to market offers based on Palo Alto Networks’ capabilites
• Understanding of the strategic competitive landscape and customer needs so you can effectively position Palo Alto Networks 
• Engage a programmatic approach to demand to generate, develop, and expand your territory
• Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services
• Travel as necessary within your territory, and to company-wide meetings

The responsibilities include telephonic appointment booking and administrative functions, but are not limited to:

• Completing the coordination and booking of medical appointments for a range of health services nationally.
• Following up with Health and Medical practices regarding results and upcoming assessments.
• Providing accurate, timely and concise emails or written responses in line with customer requirements and Cogent communications/service delivery guidelines.
• Using systems and databases for referrals and outgoing reports including an elite health booking system.

A full position description is available upon request. Please email [email protected] for details.

We are currently seeking a passionate and experienced Part-Time Veterinarian to join our team at Greencross South Melbourne. As a veterinarian in our clinic, you will play a crucial role in delivering top-notch veterinary care, building client relationships, and contributing to the overall success of our practice.

We want you to live your best life and look forward to coming to work each day, so we offer flexible rostering with options for consulting and/or surgical days. You tell us how you like to work!

Using evidence-based diagnoses, therapies and recommended courses of treatment, you are empowered to manage your cases with the mentoring and support of our experienced team. Collaboration and mentoring both to and from your colleagues is always welcomed. 

The Square Credit Risk team assesses and manages potential loan and chargeback risk for sellers processing on Square, and helps onboard new accounts in partnership with our Sales team. We promote the growth of our sellers through in-depth financial analysis, understanding of business models, novel risk tools and approaches, and principled risk-taking. We are looking for an APAC Credit Risk Manager to be based in Melbourne or remotely from Sydney to support our growing seller base by leading a team of experienced Credit Analysts and Underwriters in Australia and Japan who review merchant accounts. They conduct reviews of our sellers, assessing credit risk associated with loan and processing activity. You will bring excellent people management and commercial credit experience and will use your skills to find unique solutions in how we promote growth, provide an innovative credit experience, and manage loss at Square.  You will report to the APAC Risk Lead, based in Melbourne.

You will: 

• Manage a team <5 of Credit Risk Analysts and Underwriters responsible for managing loan and chargeback risk in our seller base

• Manage seller re-enablement operations, assisting merchants with a negative balance resulting from chargebacks to get their accounts back in good standing

• Ensure operational and loss performance goals are met

• Review and approve credit requests and escalations

• Create frameworks, policies, and procedures to manage risk

• Monitor business loan accounts to maintain default rate within investor requirements and manage recovery operations where necessary

• Identify portfolio and seller trends to inform and prioritise new policy creation

• Determine and report on metrics

• Create processes and reporting to systematically manage seller and portfolio risk

• Work with Square teams including Sales, Account Management, Compliance and Legal and propose tailored solutions to promote growth whilst mitigating risk.

• Partner with other teams to serve as an expert on credit risk

• Participate in ongoing training to maintain current knowledge of AML/KYC requirements and perform AML/KYC responsibilities

The role will include the following responsibilities (but not limited to): 

• Proactively manage the online presence of hotel on microsites, Accor channels and via our third party providers;
• Manage all social media channels of hotel;
• Work with and support strategy development and activities to constantly improve the hotel website traffic including but not limited to SEO, SEM and reciprocal links; 
• Implement and maintain a 12 month marketing calendar for Food & Beverage, Leisure segment and Meetings and Events; 
• Distribution and marketing communications to internal and external stakeholders Design and printing all food and beverage menus;
• Maintain hotel and Accor image library and update as and when new images become available;
• Manage and increase the hotel’s database via Opera, InTouch and special events;
• Assist Commercial Director with any marketing and advertising requirements;
• Creative writing for all segments of the business for online and offline marketing communications including but not limited to, Press Releases, Special promotions, Social media Print advertising;
• Managing supplier relationships including print, web, design and media agencies;
• Prepare monthly marketing reports such as marketing campaign ROI for the month end reporting as well as presentation slides for owners
• Understand & adhere to brand standards when responsible for external marketing;
• Liaise and manage local partnerships with attractions and services within the local area and 
• Be aware of business peaks and low’s and contribute innovative ideas to assist in building revenue. 

JOB DESCRIPTION

• About the Role

  Team Global Express is currently seeking an experienced Container Reach Stacker Operator, to commence immediately at our Port Melbourne location.  This is a Full Time Permanent Position with the opportunity to jump on board with our dedicated Port Melbourne depot to service our major clients and customers.

  As a Container Reach Stacker Operator, you will be responsible for the safe and efficient movement of containers within our facility. Operating heavy machinery with precision and adhering to all safety guidelines are paramount in this role. The successful candidate will play a key role in ensuring the smooth flow of our logistical operations.

  Key Responsibilities:

  • The working days are Mon-Fri, starting time 4PM – 12 AM
  • Operate container reach stacker machinery
  • Load, unload, and stack containers
  • Conduct pre-operational inspections of the reach stacker, identifying and reporting any defects or maintenance requirement
  • Report all Incidents/Hazards to immediate Supervisor

  Qualifications:

  • Current 'RS' Reach Stacker License
  • Current LF forklift License
  • Minimum 2 year’s experience

  Key Benefits

  • Remuneration: $35.36/ hour + 17.5% Shift Loading
  • Overtime Available (After 8 hour): Overtime Rates apply outside of Regular Working Hours
  • Weekend (Sunday) work available
  • Sunday – Double times all day
  • Monthly RDO
  • Competitive Super: 11% Superannuation
  • Our Brand: Team Global Express was listed as one of LinkedIn’s Top Companies of 2023 in Australia
  • Staff Discounts: Enjoy various benefits from Coles Express, G’Day Rewards, Officeworks, Hertz, and more
  • Well-Being: We offer free well-being and mental health services to all employees
• Industrial Instrument

  Diversity and Inclusion

  We celebrate difference.

  Why Team Global Express - Team Global Express

  We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

  
  As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

  To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

  It’s never been a more exciting time to join our team.
   
  As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
   
  To find out more about us, visit About - Team Global Express

Diversity and Inclusion

We celebrate difference.

Why Team Global Express - Team Global Express

We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.

As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.

To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.

It’s never been a more exciting time to join our team.
 
As we transform into a truly iconic Australian business, your opportunities for growth with us are limitless.  
 
To find out more about us, visit About - Team Global Express

• Opportunity to attend a recruitment evening on 30th January to meet the team
• Learn about us and our organization
• Get to know more about the job and what it entails

Initial is a global leader in services that help businesses manage hygiene risk, making working environments healthier and better places to be for both staff and visitors.

We are currently on the search for enthusiastic and energetic staff to join us on our journey on both a full-time basis and build a career in the Hygiene industry. We have various opportunities available throughout Melbourne. We are looking to train if you are willing to learn!

Some of the duties and responsibilities in this role include servicing our client premises by maintaining washrooms and our products within.

All training will be paid for by us and we will pay you a wage as you go through your training.

Requirements

• Full Australian driver's licence
• The ability to work independently to achieve set targets
• Ability to communicate to internal stakeholders and clients both orally and in writing
• Manage, maintain, and build upon client relationships
• Cleaning or related industry experience

As part of the recruitment process, you will be required to complete pre-employment medical, references, and police checks.

To qualify for the position you must have a current Australian driver's license and be eligible to work full-time in Australia.

Benefits

The successful applicants will be provided with:

• Fully serviced vehicle and mobile phone
• Full protective gear and uniform
• On-the-job training
• Mentorship and career opportunities
• A supportive, balanced environment to juggle your work and family life
• Independent work

APPLY NOW!

COME AND MEET US IN PORT MELBOURNE!

Date: 30th January
Time: 5:00 to 6:00 pm
Address: 9 Westside Ave, Port Melbourne VIC 3207

Please bring a copy of your Australian Driver's Licence and Resume.

We will give you all the information you need so that you can get to know us as a company and meet the amazing team in Melbourne!

Make sure you submit an application so that you can attend the recruitment session!

If you are looking for a career change or you just want to be a specialist in your field, you must apply now! DON’T MISS OUT!

Grow Talent is seeking a detail-oriented and organized Procurement Coordinator to join our Clients team on a part time contract for 12-18 months. As a Procurement Coordinator, you will assist with the procurement process by sourcing subconsultants services and other goods and services . You will play a critical role in ensuring timely and cost-effective procurement of goods and services for our client. This is an excellent opportunity for a motivated individual to contribute to the success of our organization in a fast-paced and dynamic environment.

Responsibilities:

• Assist in developing and implementing procurement strategies, policies, and procedures
• Source and evaluate potential suppliers and maintain supplier database
• Prepare and issue purchase orders and maintain accurate records
• Coordinate with internal stakeholders to ensure timely delivery of goods and services
• Be the primary point of contact for and coordinate the commercial and contractual interfaces with all internal and external stakeholders for all matters related to the engagement of subconsultants and subcontractors.
• Monitor and track supplier performance to ensure compliance with contractual obligations
• Resolve any issues or disputes with suppliers
• Conduct market research to identify new suppliers and emerging trends
• Assist with contract management and negotiation

Requirements:

• Proven experience as a Procurement Coordinator or similar role
• Knowledge of procurement processes, sourcing strategies, and supplier management
• Strong analytical and problem-solving skills
• Excellent communication and negotiation abilities
• Proficient in Microsoft Office Suite
• Attention to detail and ability to multitask
• Ability to work independently and collaboratively in a team environment
• Experience with procurement software and systems is a plus

Not meeting all requirements? Research shows that women and people of colour are less likely to apply for jobs if they don't have all the qualifications. At Grow Talent, we strive to create a diverse, inclusive and authentic workplace. So, if you're excited about this role, but your previous experience doesn't exactly match all the qualifications in the job description, we encourage you to apply anyway. Perhaps you are the exact candidate for these or other roles.

• Opportunity to attend a recruitment evening on 30th January to meet the team
• Learn about us and our organization
• Get to know more about the job and what it entails

Rentokil Initial is the world's leading pest control provider and we are on the search for enthusiastic and energetic staff to join us on our journey and build a career in Pest Control.

We have various opportunities available throughout Melbourne. We are looking to train you if you are willing to learn!

Some of the duties and responsibilities in this role include servicing our client's premises and resolving their pest control issues.

For you to be successful in this role you will need to complete the full Rentokil Initial Training to become a licensed technician. All training will be paid for by us and we will pay you a wage as you go through your training.

To qualify for the position you must have a current Australian driver's license and be eligible to work full-time in Australia.

Rentokil Initial will provide successful applicants with:

• Fully service vehicle and mobile phone
• Full protective gear and uniform
• Extra Earning Incentives
• On-the-job training
• Mentorship and career opportunities so no experience is required
• Job flexibility
• A supportive, balanced environment to juggle your work and family life
• Independent work

APPLY NOW!

COME AND MEET US IN PORT MELBOURNE!

Date: 30th January
Time: 5:00 to 6:00 pm
Address: 9 Westside Ave, Port Melbourne VIC 3207

Please bring a copy of your Australian Driver's Licence and Resume.

We will give you all the information you need so that you can get to know us as a company and meet the amazing team in Melbourne!

Make sure you submit an application so that you can attend the recruitment session!

If you are looking for a career change or you just want to be a specialist in your field, you must apply now! DON’T MISS OUT!

What you’ll do

• Using your expertise in modern agile practices, you’ll contribute to planning, building and supporting great software solutions that deliver quality at scale, automating where possible.   
• Be involved in all aspects of software engineering practices including breaking down work, code review, testing, source control, build processes 
• Collaborate and build great connections with your own team, the wider RedBook Group, and the larger Carsales family 
• Create and enhance team culture, by sharing your knowledge and ideas, giving and receiving constructive feedback 

• Develop & drive marketing campaigns within the National Sales and Customer Relationship Team that leverage opportunity for additional revenue based on the medico-legal markets needs. This would entail strategically managing the Medilaw Group brands in different industry segments by developing end to end communications and tailored plans to support these initiatives.
• Create, produce and publish fresh and engaging marketing content for the web, social media and e-DM (electronic digital marketing).
• E-DM will be for external clients as well as internal staff and specialists.
• Deliver messaging and moderation of social media channels ensuring that content is consistent with the Medilaw Group brand strategy.

On a weekly basis, provide General Manager Customers and Growth with business analytics and market trend analysis

• Ongoing management of a marketing plan that delivers on the company’s revenue targets.
• Work closely with the National Sales and Customer Relationship Team to align marketing materials to Medilaw Group’s branding and direction.
• Assist the National Sales and Customer Relationship Team in the management of strategic supply agreements to the business
• Manage and develop relationships with internal staff and specialist suppliers.
• Identifying and develop new business opportunities outside traditional markets.
• Work with the Executive General Manager and General Manager Customers and Growth in reviewing pricing so as to maximise return whilst remaining competitive.
• Assists  Executive General Manager and General Manager Customers and Growth with administration duties when required.
• When required, provide budgeting and ROI modelling for all marketing activities to General Manager Customers and Growth.
• Manage and develop conferencing events, sponsorship and associations relationship.
• End to end support for educational seminar series in nationally.
• Facilitation of speaking engagement for Medilaw Group Specialists at industry conferences.
• Actively identify opportunities for continuous improvement
• Maintain a customer focus at all times and a commitment to deliver service excellence
• Function as an effective, positive team member

• Maintain active knowledge of work health and safety practices and procedures
• Adhere to all policy and procedures
• Carry out other reasonable duties as required
• Undertake project work as determined by the business
   

Visa Corporate IT (CIT) group has embarked on a major transformation journey. We are redefining ourselves into a true engineering organisation where we put customer experience and end user support first. As part of this strategy, we are consolidating several of our operational functions into a single area focused on providing world class operational support to our end users. This change is geared towards rethinking how we provide operational support for the services we are responsible for. As a member or the End User Systems Support team, the Workstation Technical Support Analyst will be responsible for providing support for the systems, services and tools used by Visa Inc’s staff. The successful candidate will be a technically versed resource with excellent customer service skills.

The Technical Support Analyst provides hardware and software support to our workstations (both physical and virtual), mobile wireless devices, voice & video equipment, end user solutions like Office 365, and Endpoint security tools. The successful candidate will work with a multifaceted and evolving distributed team charged with continuously improving the efficiency and effectiveness of support for our end user environment.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Previous experience working in a busy kitchen.
• Reliable and hardworking.
• Team player with the ability to work under pressure.
• Has excellent communication skills, strong work ethic and a positive attitude.
• Be familiar with the other kitchen sections, promoting flexibility and productivity.
• Maintain strict hygiene and safety procedures.
• Availability to work varied shifts, including early mornings, late evenings, weekends and public holidays.

We are looking for a talented Strategy Director to lead our Social Media department within the 1000heads APAC region. You will work independently leading and creating social strategies that are in line with the agency’s social transformation belief and process. You will work closely with a whole host of departmental specialists, from Creative Technology, to Design, to Production to deliver transformational social-first work for our clients. 

The 1000heads Social Media team is a proud, powerful collective of social media obsessives, driven by the desire to drive kick-ass social conversation around some of the world’s most impressive brands. The social team is currently a team of 5 with the goal of expanding further across APAC. You’ll oversee this team and work with our new hires potentially in Singapore, Kuala Lumpur and Japan to be set up for success.

Role

• You’ll drive best-in-class social strategies grounded in driving conversation, building and leading innovating programs, and ideating award-worth campaign initiatives.
• You will lead a team of social media managers and will contribute and manage the overall success of the team who work with some of the world's top brands across a variety of industries, such as Google, Lenovo, Ancestry and more.
• You will be a key client contact and a leadership face for senior clients.
• You’ll be responsible for the oversight for the communities and social channels for our clients. As well as overseeing the team’s smooth delivery of editorial calendars and managing the day-to-day execution of all social channels, including moderation and daily engagement responses at the scale of millions.
• As it makes sense, you will be required to manage social communities and channels yourself (as part of onboarding new clients or to cover for the team when needed).
• Developing best in class processes and workflows will be pivotal in this new role, and you will lead the team in establishing ways of working
• Strategically feeding in to reporting on a monthly, quarterly and bi-annual reports to senior stakeholders, a right brain + left brain social expert
• Inspiring the team and making sure your department is at the forefront of innovation and trends from a social, client and overall perspective. Ensuring these trends are fed into the work as much as possible - both within the department and at an agency level.

• Track-record in social marketing in an agency or brand environment, with 7+ years’ experience
• Big thinker/visionary who is an expert in in delivering social strategies in slides and presentations
• Great presentation skills
• Native on social media trends, platform capabilities, best practices
• Proficiency with social listening & analysis tools to train the team up
• Management experience of 2+ direct reports
• Ability to straddle strategic execution and a solid understanding of execution fundamentals; not afraid to get stuck in when the work demands it
• Knowledge and expertise supporting and creating social campaigns supporting overall marketing initiatives from both an organic and paid media perspective
• An excellent writer with a knack for social copywriting and editorial
• Experience with an influencer program and social ads would be useful
  
  
  

Characteristics

• An intrapreneurial mindset with a can-do attitude. a self starter.
• Excellent leadership skills.
• Passionate and proactive team player.
• Flexibility and adaptability to changing workloads and brand styles.
• Exceptional interpersonal and communication skills.
• Meticulous attention to detail and a passion for problem-solving.
• Ability to juggle priorities and thrive in a fast-paced and demanding environment

This job description is not intended to cover everything that will be expected of you but rather to act as a guide and you may be required to get involved in other and reasonable ad hoc projects.

About 1000heads

1000heads is a social transformation company that helps global brands adapt to rapid shifts in media, technology, and culture. We provide social-first data, insights, strategic consultancy, and creative services to clients worldwide, including Google, Intel, Diageo, Lenovo, Ancestry, Isuzu, and UNIQLO. With offices worldwide, including New York City, Los Angeles, London, Berlin, Sydney, and Melbourne, we're at the forefront of innovation.

At 1000heads, we are committed to fostering an inclusive environment that celebrates diversity. We believe that diversity within our team generates better ideas, creativity, understanding, and respect. We welcome applicants of all backgrounds.

For more information on 1000heads, visit www.1000heads.com 

Are you eager to:

• Welcome new team members and help them navigate their first steps at Civica?
• Share your knowledge and experience with enthusiastic newcomers?
• Build strong connections across different teams and foster a more inclusive culture?

If you answered YES to any of these, then we have exciting news for you! The applications for expression of interest for our Buddy Program,2024 are now open and we're looking for passionate individuals like you to join.

COB 19/01/2024

Note: Candidates willing to attend William Street office for in-person buddying support will be preferred.

The objective of the program is to create a strong pool of Buddies/Coaches to support our next intakes of CSRs; however, at the same time it’s a great opportunity and a potential next step in your development and career pathway at Civica. This is not a full-time role.

The aim of this program is to:

• Providing the Buddies & New Starters a clear understanding of what is expected of them during their participation in the program
• Clearly defining the expectations and outcomes of this program
• Supporting the Buddies through training and upskilling for their personal & professional development

About Buddy Program

The Buddy Program has been designed to support our new joiners in their initial few weeks here at Civica Justice Services. This 4-week on-the-job training/induction program is succeeded by the 2-week class room training for all new Customer Service Representatives joining CJS. The program has proven to make new hires feel comfortable and confident from the very beginning. It has also benefited extensively by creating a more positive and supportive work environment through fostering stronger relationships between new and existing team members.

Who should be a Buddy?

The buddy can make the new employee feel welcome, answer questions and help the new person navigate through Civica’s culture. This leads the new employee to feel comfortable sooner and to achieve a sense of acceptance and belonging.

A successful buddy candidate would be an engaged team member who demonstrates the Civica Way attributes, promotes a positive culture, has a demonstrated ability to deliver consistently high standards of customer experience and thoroughly understands CJS/FV processes and systems.

Why be a buddy?

Being a buddy is more than just helping someone adjust to a new job. It's a chance to:

• Make a real difference: Your guidance and support can play a crucial role in shaping a new hire's experience and success at Civica.
• Develop your leadership skills: As a buddy, you'll hone your communication, mentorship, and problem-solving abilities.
• Expand your network: Build lasting relationships with colleagues from different teams.
• Give back to the Organization: Share your knowledge and experience to create a more welcoming and inclusive workplace for everyone.

Above all, this role could also be that first step in your professional development journey preparing you for your next potential move into the TSO space or any other leadership position within Civica in the future.

We are looking for an experienced Front Office professional to join our team. Reporting to the Front Office Manager, you will: 

• Lead a shift of Front Office professionals, ensuring our guest experience is at the forefront at all times
• Assist in developing, implementing and maintaining procedures for the Front Office department and fostering a focus on guest engagement
• Assist with the management of the team including training and development, ensuring the team’s success
• Handle complex guest queries and feedback

Our Purpose

Here at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for the communities we live in whilst embodying a culture of trust and respect for employees and customers alike.

The Nuts and Bolts

We are a New Zealand company who employ over 6500 people across our offices in NZ, Australia and Asia and we generate an annual revenue of over $1.48 billion, making us one of Australasia’s largest professional IT service companies. We have renowned expertise in operating data centres and in providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant and notable clients so to meet their needs, and in turn our employees’, we place great value in the hiring, developing and promotion of the very best available talent. Everyone’s unique contribution is recognised and lauded whilst training and development is specifically tailored to suit ​each individual’s needs!

​

Why You Want to Join Us – Our Team and Culture,Benefits, Career Growth and Flexibility

We are local at heart, yet world-class in capability. We’ve managed to maintain our local family feel whilst expanding globally, and in the regions we continue to grow and actively support local workforces and their families and are focused on facilitating an environment that encourages our employees to strive to imagine what’s possible, challenge the status quo and put forward fresh, diverse thinking. For our employees, this results in such fantastic perks as:

• SALARY - A competitive salary package with annual performance reviews with the goal of taking care of and retaining the best talent.

• BENEFITS – We have amazing benefits such as our Employee Assistance program 'DataCare', discounts at Bupa, SpecSavers, Samsung, Flight Centre, Snap Fitness and Working from Home purchases, we provide a new work phone with work phone plan included or you can port your current number if you like along with other great financial and Superannuation packages and access to online training portals to help you gain any industry certificates that you might want and we even cover the examination costs if you pass!

• DEVELOPMENT – Due to our strong focus and dedication towards employee development, we have the aforementioned in-house training plus our meticulous ‘career framework’, which helps plot a specific route to the next stages of your career.

• OPPORTUNITIES - Having a large scale, globally respected IT organisation on your resume will do wonders for your prospects, and with a 6500 strong workforce, there are many long-term opportunities to progress within. ‘Kick start your career’ is an often-used phrase but for a career in I.T., with regards to Datacom it really does apply!
• FLEXIBILITY - A supportive and flexible working environment in up-to-date modern workplaces with a 37.5 hour working week and scope for remote or hybrid working.
  

About the Role, and Why it is a GREAT Step for You!

Datacom operations are seeking an Operations Centre Engineer whose role is to monitor systems including Windows, UNIX, Database, Cloud and backups in real-time on a 24x7x365 rotational basis and able to troubleshoot/triage/resolve events or escalating to specialist’s teams for resolution. You will receive a standby allowance for when offshift and when called in to cover, all hours are considered overtime. There is a shift allowance of 12.5% on all working hours too so that standard pay is as uniform as possible, regardless of if you are day or night shift.

It is essentially just above an entry-level role, so don't let the title scare you off! We do still need people with IT experience - the role is perfect for those who have done service desk or desktop engineering work - but note that this is still an associate level position. It is seen as a transitionary role and a great stepping stone to get into higher level IT roles, as has happened with many of our staff since the teams' inception 4 years ago. After working in this role, you should be able to handle the business critical tasks and changes while you have time to focus on any certifications you are interested in. You can really showcase your skills ihere and be involved with the technologies that you want to be involved with, initially at a lower level but you can steadily increase your utilisation of other, higher technologies as you grow and develop.

What You Will Do

• Accepting, prioritising and managing Incidents and Requests.
• Real-time monitoring of all infrastructure for availability, capacity and performance monitoring and Reporting.
• Performing compliance activities/tasks e.g. Back-up & Health Checks.
• Proactivity identifying potential issues through our health check regime.
• Completion and monitoring of patching activities.
• Prompt detection, resolution, and escalation of incidents through MIM & Resolver Groups.
• Exposure to BCP/DR methodologies and planning.
• Creating & managing change requests and assigned tasks.
• Proactively working with the team & resolver groups on continuous process improvements.
• The role involves shift work, so you need to be able to work autonomously or part of small team.
• You need to be able to think on your feet as you will need to deal with a number of customers with changing needs.

This role requires Australian Citizenship and you must be able to obtain a minimum Baseline Security Clearance and is available across most of our AU offices except for WA due to the time difference being difficult to roster; Sydney, Melbourne, Canberra, Brisbane and Adelaide are all places we have a Datacom offices where you can work from! Note that the majority of the work will be from home though and you may be in the office as little as once per month!

About You

• Around (near or over) 2 Years IT experience.
• Able to produce accurate and concise technical & process documentation.
• Tertiary qualifications in Information technology, Computer Science or related discipline, working towards one or equivalent. work experience.
• Professional in appearance and manner.
• Clear communication skills.
• Great attention to detail.
• Good time management skills.
• Proven ability to follow and adhere to processes and procedures.

Skills Required:

Highly Regarded Experience

• MCSA/MCSE/MCITP Certification
• ITIL V3/4 certification
• Microsoft SCOM 2016,2019+
• Paessler PRTG
• ScienceLogic
• Microsoft Server 2012,2016, Azure
• Microsoft Exchange 2013, 2016+
• AWS
• Microsoft Active Directory
• Microsoft PowerShell
• Virtual Machines
• Backup Management (NetBackup, Commvault, Backup exec, Shadowprotect, Bocada etc.)

What are you waiting for! If you are ready to make a difference in Australasia's largest homegrown technology company then apply within today!

Company Overview:

Join us in shaping the future of Employee Experience at Melba. We are a purpose led organization with a vision and purpose to live in a society that values the individual rights of all people and to open up a world of opportunities for people to live a fabulous life. We provide high-quality support services to people with a disability and recognize that investing our workforce is integral to us achieving this vision.

Flexibility is one of our core values. We celebrate diversity not just in our workforce but in how you choose to shape your work day. We understand that life comes with commitments and can offer flexible work arrangements that suit your specific needs. Whether you prefer the traditional nine-to-five, need to schedule your day around school hours or thrive on a compressed work week we have options to support you.

Role Overview:

The Strategic Business Partnering Manager plays a pivotal role in shaping and driving Melba’s progressive and ambitious People Strategy. Understanding the critical link between people and business success, this role is responsible for leading a team of Business Partners to ensure our leaders are supported right across the employee life cycle.

Our Business Partnering team will leverage data to provide insights and to accelerate the achievement of our overall strategic goals, whilst continuing to improve the employee experience from attraction right through to exit.  

Responsibilities:

• Develop and implement a strategic HR Business Partnering model to enhance the overall employee experience and customer experience for our supported people.
• Lead, coach and mentor a team of HR Business Partners enabling them to truly partner with the organization and to understand their business needs, leverage their expertise, data and other insights to add value.
• Take every opportunity, big and small, to enhance the employee experience right throughout the employee life cycle. 
• Partner with senior leaders to develop key relationships and provide strategic HR support, advice and coaching.
• Work with senior leaders to predict and anticipate workforce needs and to design roles and teams to best achieve our strategic and operational outcomes.
• Ensure monthly operational data is reviewed and communicated with key stakeholders and acts to inform continuous improve initiatives and identify any risks identified for action i.e employee engagement, exit interview feedback.
• Develop and update Employee Experience policies and procedures, ensuring they are contemporary, compliant and reflective of Melba’s commitment to becoming an employer of choice. 

About You:

• Proven experience (7+ years) in a strategic Business Partnering role.
• Strong working knowledge of legislative frameworks and industrial awards.
• Highly developed leadership skills, adopting an empowering coaching to bringing out the best in your team.
• A creative and strategic thinker where you can see the big picture, connect the dots, and think outside the box.
• Strong communicator and relationship builder and able to adapt your style to meet the needs of others.
• A Pragmatic approach with the ability to analyse situations and act accordingly.
• A good understands of risk management principles and can manage risk accordingly.
• Results oriented and self-motivated and not afraid to be hands on as needed.
• A flexible and positive outlook.
• Tertiary qualification in Human Resources Management or similar, or equivalent experience.

Why Join Us?

• Be part of a transformative journey where your strategic HR leadership will shape an exceptional workplace experience.
• Join a collaborative culture that values innovation, creativity, fun, passion and flexibility (check out our values on our website).
• Competitive compensation package including NFP Salary Packaging benefits.
• Embrace flexibility in your work life, shaping your work day to fit your life.

Please apply by submitting your resume. We will assess and shortlist applications as they are received.

At Melba, we value Diversity and Inclusion and encourage those with a disability, individuals within the LGBTQIA+ community, individuals from mature-aged populations, and members of Culturally and Linguistically Diverse Communities to consider joining our community.

Our Purpose

Here at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for the communities we live in whilst embodying a culture of trust and respect for employees and customers alike.

Our Team

Working as a bridge between Automation technologies and customer support teams, Automation Engineers work to take customer requirements and business information to design or re-design, develop, test and implement complex Automation solutions. The CX Platform Automation team are committed to Agile delivery with a focus on Automation toolsets and DevOps approach. This role is a great opportunity for a Service Desk Analyst looking for a new challenge or a Wintel engineer looking to expand their knowledge and skillset to join the team.

About the Role

As an Automation Engineer, you will be providing technical support and expertise, testing new solutions, responding to feedback, and actively participating in future technology road mapping as well as maintain & support current solutions.

What You’ll Do

• Provide Technical support and consultancy, as required
• Resolve customer issues or difficulties in a manner that is consistent with the company mission, values, and financial objectives
• Assist in the design and development of new products and tools necessary to make customer accounts comfortable and successful at selling products
• Participate in the development of SRE Function and capability
• Maintain & Improve existing implementations
• Provide technical/product knowledge for sales people, business, and support teams on customer accounts
• Foster a positive, inclusive and safe working environment with a ‘Can do’ attitude

What You Will Bring

We’re looking for an enthusiastic fast learner to join the team and hit the road running. Ideally, you'll have strong Microsoft Active Directory knowledge and basic scripting fundamentals, and Activate knowledge would be a bonus, but we can teach the rest! What will we give you? A placement within our Automation Team, with exposure to several different automation and enablement toolsets. This is a great way to get some valuable experience and put you in a great position to take the next step in your career.

This role can be based out of any Datacom office in Australia. Australian Citizenship is essential for Federal Government security clearance requirements. Preferably, you'll be a holder of either a current or lapsed Baseline clearance or higher.

Culture and Benefits

Datacom is ones of Australia and New Zealand’s largest suppliers of Information Technology professional services. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

At Datacom you'll be recognised and valued for your contributions. We're growing year on year and can provide stability, career opportunity and a collegial, agile, flat-structured environment that empowers people and promotes autonomy. We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. We operate at the leading edge of technology to help ANZ’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

If you would like to know more and this sounds like you. Please apply online today!

About Us:

JourneyOne is part of a family of consulting businesses that work across Australia and beyond, with bases in Perth and Melbourne. This family is called “Rmkble”, as a nod to our shared mission of making every journey remarkable.

Rmkble businesses are forward-thinking consulting organisations committed to making a difference as we help clients solve unique business and technology problems. Today, the family consists of JourneyOne, DataDivers.io, Jibility, Red Marble AI and ProcessPath.

We leverage our combined strengths and services to provide a full breadth of services that enables our clients to achieve their digital transformation goals. From strategy to execution to ongoing support, together we can provide a full suite of services that are delivered with the close relationship and nimbleness of a smaller organisation, backed by the strength of a larger group of businesses.

The Rmkble family of businesses share similar ownership but most importantly we share the same values and unwavering focus on delivering remarkable client and people outcomes.

Together we have strength. With a large team of specialised consultants and a wide range of products and services between our organisations, we have the right solution for all our clients’ digital transformation needs.

Join a dynamic and rapidly growing technology consulting family now expanding in the vibrant city of Melbourne. Committed to delivering remarkable outcomes for both clients and team members, we are seeking a talented individual to take on the key role of Basecamp Leader – Business Development and Delivery Management.

Responsibilities:

As a Basecamp Leader, you will play a crucial role in delivering exceptional results for our clients and ensuring the operational success of our business unit. Key responsibilities include:

Business Development:

• Develop and execute strategic sales plans to achieve sustainable business growth.
• Build and maintain strong client relationships, identifying opportunities to continue to add value and make their journey remarkable.
• Create compelling proposals and presentations.

Delivery Management:

• Operationally manage multiple client journeys, ensuring successful project delivery.
• Provide leadership and guidance to project teams, fostering a culture of excellence and innovation.
• Monitor project timelines, budgets, and quality standards to ensure client satisfaction.

Strategic Leadership:

• Drive sustainability by overseeing the long-term success and viability of your Basecamp (business unit).
• Lead cross-functional teams, promoting collaboration and effective communication.
• Identify and implement process improvements to enhance operational efficiency.

Adaptability and Innovation:

• Pivot when required to address evolving client needs and market trends.
• Foster a culture of continuous improvement, encouraging creative solutions to challenges.
• Stay informed about industry developments and emerging technologies.

Selection Criteria:

• Successful client outcomes and looking after people are your key motivators.
• Proven experience in business development and delivery or program management within the technology consulting industry.
• Background in program/project management and tech leadership with an agile, value-driven mindset.
• Strong leadership skills with the ability to inspire and motivate teams.
• Exceptional communication and interpersonal skills.
• Demonstrated success in delivering strategic outcomes.
• Strategic thinker with the ability to drive sustainable business outcomes.
• Adaptable and responsive to changing business needs.
• Bachelor's degree in a relevant field; advanced degree is a plus.

Characteristics typical of Rmkble Leader includes:

• Alignment with Rmkble principles and our commitment to creating remarkable people and client journeys.
• A true team builder and people leader.
• Personally driven by bringing change and unlocking value for customers.
• Passion for learning and supporting the growth and development of others.
• Pragmatism in balancing innovation with quality and timely delivery.
• Knowledge of relevant industry frameworks, best practices and technologies.

How We Will Measure Your Success:

• Delivery of remarkable client journeys.
• Delivery of remarkable people journeys.
• Successful journey execution.
• Sustainable growth.
• Building a connected team.

What We Offer:

• Competitive salary.
• Significant opportunity for career growth and development within our family of businesses.
• Collaborative and dynamic work environment.
• Exposure to cutting-edge technologies and industry trends.

If you are a dynamic and results-driven professional looking to make a significant impact in a fast-paced environment, we invite you to join our team.

Please note that applicants must have full working rights in Australia and be based Melbourne, Victoria.