What you will do:

Reporting to the Senior Revenue Manager, the Revenue Distribution Specialist plays a key administrative role in supporting the Revenue Management team by executing rate, inventory, and distribution strategies as directed by the Revenue Manager.  This position ensures the accurate implementation of pricing, availability, and promotional initiatives across all systems and distribution channels, contributing to the overall revenue optimization for the business. 

This position is a perfect stepping stone for those currently in a reservations based role, with a passion to grow their career, to be a future Revenue Manager.

Key responsibilities include:

• Rate and Inventory Implementation:
  • Action rate updates, restrictions, and inventory adjustments in Property Management Systems (PMS), and Channel Management platforms as directed by the Revenue Manager.
• Channel Administration:
  • Maintain system connections with Online Travel Agencies (OTAs), Global Distribution Systems (GDS), and other booking platforms.
  • Execute promotional offers and packages on distribution channels as outlined by the Revenue Manager.
• System Maintenance and Accuracy:
  • Perform regular audits of rates, inventory, and channel configurations to ensure data integrity.
• Reporting and Documentation:
  • Generate and update weekly and monthly reports on channel performance.
• Team Support and Collaboration:
  • Provide administrative support to the Revenue Manager by actioning system updates and implementing revenue strategies

What you will bring:

• Relevant experience in a reservations or revenue management, hospitality administration, or a similar role.
• Exposure to Revenue Management 
• A good understanding of revenue related statistics
• Analytical skills
• Excellent time management
• Intermediate to Advanced Microsoft Office skills
• Knowledge of Property Management Systems, Siteminder & third-party websites (preferred)

What’s in it for you? 

At Parks & Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit! 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year 
• Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements 
• Discounts on all NRMA insurance products including car, home & travel 
• Grow or progress your career and move around the country or across the NRMA Group's business with us. 

Know you belong:

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.  

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference?

Apply now, we cannot wait to hear from you! We will be monitoring applications, but will not be contacting shortlisted candidates until the New Year.

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks. 

What you will do:
Reporting into an Operations Manager, the Operations Coordinator is responsible for providing dedicated executive level of administration support on a day to day basis to the operations team and other Leadership Team members.  You will ensure that on-site, park managers and their teams are fully supported in their roles.  You will also ensure that the management unit is compliant, profitable, and sustainable and achieves business plan objectives through the provision of a high standard of management services, accommodation offerings, activities and associated services. 

Key elements of the role include:

• Assisting other coordinators to provide incoming and outgoing correspondence to guests, residents and long-term casuals, including the drafting of all communication and agreements
• Constructing and sharing written responses to guest complaints in consultation with the Operations Manager
• Assisting in ensuring that all front office systems and functions at various properties are managed in line with company policies, procedures and standards
• Assisting the Operations Manager to ensure that properties comply with cash flow management strategies. These include but are not limited to; debt obligations, payroll, debtor's management, supplier payments, banking processes, cash float and petty cash management, and bank reconciliation sign off
• Assist with park management handovers which may involve interstate travel
• Assist with park acquisitions which may involve interstate travel
• Conduct training as required with property’s on the reservation system

What you will bring:

• 2+ years' experience in a similar role, providing support to senior managers
• Reservation system software experience (advantageous)
• A passion for delivering exceptional guest experience
• Exceptional attention to detail and be highly organised
• The ability to communicate and negotiate effectively, verbally and in writing
• The flexibility and adaptability to manage multiple priorities
• Advanced skills in Microsoft Word and Excel
• Demonstrated experience in holiday parks is (advantageous)

What’s in it for you? 

At Parks & Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit! 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year 
• Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements 
• Discounts on all NRMA insurance products including car, home & travel 
• Grow or progress your career and move around the country or across the NRMA Group's business with us. 

Know you belong:

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. We welcome people from all walks of life and embrace unique perspectives.  

While we continue to commit to an inclusive, equitable and diverse workplace we are proud of our key achievements to date:    

• We made the 2022 AFR Boss Best Places to Work List 
• Recognised by Reconciliation Australia for our ‘Stretch’ Reconciliation Action Plan 
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2023-2025 
• Certified as a Family Inclusive Workplace 
• Awarded 2024 Australian Workplace Equality Index (AWEI) Gold Employer, 2023 Bronze Employer & 2022 AWEI Most Improved Employer 

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference?

Apply now, we cannot wait to hear from you! 

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.  

What you will do: 

Reporting to the GM Technology, you will collaborate with corporate and IT departments to develop initiatives and solutions that improve stakeholder returns, customer service and business efficiencies via technology and process improvement. This is a full time permanent position. 

You will also: 

• Have accountability for the successful completion of all aspects of assigned project work. 
• Improve processes and optimize the company's digital presence and performance. 
• Identify and resolve business process and technology issues. 
• Work closely with managers and end users to analyse complex business problems and determine an IT solution. 
• Gather data and analysis of business and user needs. 
• Provide recommendations on hardware and software procurement to support client's business goals. 
• Coordinate the development of documentation to enable implementation and turnover of the process of system. 
• Drive the transformation of business data into actionable information through managing the ETL, Modelling and potentially machine learning processes. 
• Drive data innovation through identifying and integrating new data sources and re-leveraging existing data for enhanced capabilities. 

What you will bring: 

• Experience in product Architecture and Design Best Practices 
• Experience working with developers 
• Experience with Cloud Solutions and/o rRDBS 
• Able to effectively facilitate meetings, demonstrate brainstorming / consensus building skills, and interact with executive level project sponsors. 
• Understanding of clear Process Flow Analysis 
• Some technical skills and a solid understanding of software development. 
• Business & commercial acumen and excellent stakeholder management skills 
• Analytical skills are necessary in order to correctly identify risks and solve any problems which may arise throughout the project. 
• Good time management skills and the ability to juggle multiple tasks at once 
• A good communicator with effective stakeholder management & conflict resolution skills 

What’s in it for you?  

At NRMA Parks & Resorts our benefits include more than just great discounts. Here's a taste of what you can expect:  

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.  
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more  
• Our reward and recognition program 'My Thanks'   
• Employee referral program where you may be eligible for a referral bonus of up to $2,000  
• Grow, progress or relocate with us and move around the country to one of our many other holiday parks or resorts.  

Know you belong: 

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.   

While we continue to commit to an inclusive, equitable and diverse workplace we are proud of our key achievements to date:     

• We made the 2022 AFR Boss Best Places to Work List  
• Recognised by Reconciliation Australia for our ‘Stretch’ Reconciliation Action Plan  
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2023-2025  
• Certified as a Family Inclusive Workplace  
• Awarded 2023 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer  

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference? 

Please do not hesitate to apply now, we cannot wait to hear from you.  We will be looking to short list and commencing interviews in the New Year. We wish you a very merry holiday season.

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.  

What you will do:

You will primarily deliver financial accounting services to the business' stakeholders and coordinate and finalise month-end processes with priority and efficiency. Reporting to and supporting our Financial Controller, this is a hands on, transactional position, where you will be responsible for:

• Month-end accounting,
• Technical accounting standard guidance to the business,
• Fixed asset accounting and maintenance of fixed asset registers,
• Monthly balance sheet reconciliations,
• Detailed financial reporting and analysis,
• Tax compliance work including tax return, BAS and FBT preparation,
• Partnering with key business stakeholders and shared services function, and
• Supporting the Financial Controller with ad hoc project tasks including automation and process improvement initiatives.

What you will bring:
Minimum 2 years' experience either in a comparable role, commercial environment or via diversified public practice experience. CA/CPA qualification essential. We welcome you to bring fresh ideas, innovation and a continued drive to connect and drive relationships.

What’s in it for you? 

At Parks & Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit! 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year 
• Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements 
• Discounts on all NRMA insurance products including car, home & travel 
• Grow or progress your career and move around the country or across the NRMA Group's business with us. 

Know you belong:

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations people, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.  

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference?

Apply now, we cannot wait to hear from you!  We will be shortlisting as applications are received, so do not hesitate to throw your hat in the ring.

Reporting to the Financial Controller, the primary objective of the role is to manage maintain and delivery the accounting processes of the Group, including related tax and regulatory compliance elements. In addition it includes Business Partnering via the provision of detailed reporting and analysis, budgeting and forecasting, KPI development, performance reporting and supporting the organisation in maintaining compliance and achieving organisational goals through input into policies and procedures by making recommendations for continuous improvement opportunities. 

The key mandates for the role include:

• Manage and deliver the end to end of EOM accounting process, including associated reporting
• Gather and analyse financial information for internal use, including analysis of data, preparation of various budget analysis, variance analysis and capital works
• Support the budgeting preparation and planning and support the preparation of forecasting between budget periods.
• Prepare workpapers and reconciliations for annual audit and statutory reporting in accordance with accounting standards
• Prepare month end reporting and associated costing and revenue analysis
• Manage and review the reconciliation of balance sheet and test accounts as per monthly schedule
• Manage the preparation of BAS, Payroll tax, FBT and other tax obligation of the Group
• Oversee ledger management and integrity
• Implement, maintain and improve internal controls associated with functional responsibilities including identifying and managing risk

The role will provide support in all areas of Financial Accounting to support the Financial Controller.  It is a wonderful stepping stone and opportunity for those looking for a succession opportunity in Financial Control.

What you will do: 

Reporting to the GM Technology, you will collaborate with corporate and IT departments to develop initiatives and solutions that improve stakeholder returns, customer service and business efficiencies via technology and process improvement. This is a fixed term contract position, until October 2025. 

You will also: 

• Have accountability for the successful completion of all aspects of assigned project work. 
• Improve processes and optimize the company's digital presence and performance. 
• Identify and resolve business process and technology issues. 
• Work closely with managers and end users to analyse complex business problems and determine an IT solution. 
• Gather data and analysis of business and user needs. 
• Provide recommendations on hardware and software procurement to support client's business goals. 
• Coordinate the development of documentation to enable implementation and turnover of the process of system. 
• Drive the transformation of business data into actionable information through managing the ETL, Modelling and potentially machine learning processes. 
• Drive data innovation through identifying and integrating new data sources and re-leveraging existing data for enhanced capabilities. 

What you will bring: 

• Experience in product Architecture and Design Best Practices 
• Experience working with developers 
• Experience with Cloud Solutions and/o rRDBS 
• Able to effectively facilitate meetings, demonstrate brainstorming / consensus building skills, and interact with executive level project sponsors. 
• Understanding of clear Process Flow Analysis 
• Some technical skills and a solid understanding of software development. 
• Business & commercial acumen and excellent stakeholder management skills 
• Analytical skills are necessary in order to correctly identify risks and solve any problems which may arise throughout the project. 
• Good time management skills and the ability to juggle multiple tasks at once 
• A good communicator with effective stakeholder management & conflict resolution skills 

What’s in it for you?  

At NRMA Parks & Resorts our benefits include more than just great discounts. Here's a taste of what you can expect:  

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.  
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more  
• Our reward and recognition program 'My Thanks'   
• Employee referral program where you may be eligible for a referral bonus of up to $2,000  
• Grow, progress or relocate with us and move around the country to one of our many other holiday parks or resorts.  

Know you belong: 

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.   

While we continue to commit to an inclusive, equitable and diverse workplace we are proud of our key achievements to date:     

• We made the 2022 AFR Boss Best Places to Work List  
• Recognised by Reconciliation Australia for our ‘Stretch’ Reconciliation Action Plan  
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2023-2025  
• Certified as a Family Inclusive Workplace  
• Awarded 2023 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer  

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference? 

Apply now, we cannot wait to hear from you!  

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.  

The role of the Transactional Services Officer will be to carry out the duties and responsibilities associated with the transactional team, accounts payable, and EOM completion. This will include the liaison with creditors on a daily/weekly basis and making necessary arrangements to pay NRMA Parks & Resorts accounts.

Other key responsibilities include:

• Input of invoices into the CAAPS system.
• Ensure invoices comply with company purchasing policy.
• Receipting of invoices against approved Purchase Orders.
• Setup payment batches in accordance with agreed supplier payment terms.
• General ledger coding and account reconciliations.
• Attend to supplier queries.
• Bank Audits
• Supplier Statement reconciliation

What you will bring:

• 2-3 years’ experience in an accounts payable or receivable role;
• Certificate IV in Accounting, desirable however not essential.
• Ability to communicate confidently and effectively, both verbally and in writing;
• Excellent skills in customer relations;
• Intermediate skills in Microsoft Word, Excel and PowerPoint;
• Basic to intermediate skills in Sage 300 ERP Accounting System or similar;
• Sound typing skills (approx. 40wpm, 98% accuracy);
• Sound organisational and time management skills;
• Ability to work independently as well as in a team environment.

Know you belong:

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. We welcome people from all walks of life and embrace unique perspectives.  

While we continue to commit to an inclusive, equitable and diverse workplace we are proud of our key achievements to date:    

• We made the 2022 AFR Boss Best Places to Work List 
• Recognised by Reconciliation Australia for our ‘Stretch’ Reconciliation Action Plan 
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2023-2025 
• Certified as a Family Inclusive Workplace 
• Awarded 2023 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer 

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference?

Apply now, we cannot wait to hear from you!

What you will do:

Reporting to the Product Owner Marketing Technology, you will join the business as an integral part of our digital projects team. You will drive the delivery of guest centric design solutions for both new and existing digital experiences across all customer journeys. Use your skills in understanding user pain points and user interaction design to deliver exceptional guest experiences.  This is a 12 month fixed term opportunity, to dip your toes in the water and gain beneficial experience with a growing, fast paced business and industry!

The User Experience Designer will also:

• Creates innovative solutions for a wide variety of user experience design challenges across all digital channels centred around new Headless CMS for holiday parks and resorts.
• Leads the design for new digital experiences and improvements of existing digital experiences.
• Identifies guest blockers/issues and opportunities to drive booking conversion, while championing the guest through creative and collaborative problem solving.
• Advocates for guest centric design solutions, highlighting inputs that influenced the decisions (including business and user goals, customer analytics, user testing and research findings).
• Develops visual concepts, storyboards, wireframes, and prototypes to effectively communicate interaction and design ideas
• Develops and maintains detailed user-interface specifications and digital brand style guides (including Figma and brand style guides, style sheets, templates, and assets).
• Presents design work to multiple teams and senior leadership for review and feedback.

What you will bring:

• Tertiary qualifications in user/customer experience design, human-computer interaction (HCI), or equivalent professional experience
• 5+ years of experience as a user experience designer, interaction designer or similar role.
• Understanding of conversion optimisation principles, user testing methodology and processes
• A portfolio or samples of work demonstrating experience creating great user-centered design solutions
• Experience working in a fast paced ever changing environment. 
• Passion and enthusiasm for providing an exceptional customer experience and all things digital
• Inductry expereince is icing on the cake!

What’s in it for you? 

At Parks & Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit! 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year 
• Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements 
• Discounts on all NRMA insurance products including car, home & travel 
• Grow or progress your career and move around the country or across the NRMA Group's business with us. 

Know you belong:

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations people, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.  

While we continue to commit to an inclusive, equitable and diverse workplace we are proud of our key achievements to date:    

• We made the 2022 AFR Boss Best Places to Work List 
• Recognised by Reconciliation Australia for our ‘Stretch’ Reconciliation Action Plan 
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2023-2025 
• Certified as a Family Inclusive Workplace 
• Awarded 2023 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer 

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference?

Apply now, we cannot wait to hear from you! 

What you will do:

Reporting to the National Revenue Manager, you will be responsible for administrating the rates and inventory levels for the business and supporting the greater revenue team with analytical and strategic insights. Key responsibilities include:

• Take the lead and support through NRMA campaign processes to achieve profitable outcomes  
• Oversee the revenue and distribution strategy for portfolio of parks
• Perform competitive benchmark reviews and market trends
• Create and develop pricing strategies
• Provide hands on support of the Revenue Coordinator  
• Assist in upskilling the team in techniques and processes in order to achieve improved productivity and financial outcomes
• Have a thorough understanding of NRMA Parks and Resorts weekly reporting including historical and trend reports, special events and seasonal demands
• Provide a weekly dynamic forecast of expected results, variances and budget comparisons
• Manage and oversee strategy for 3rd party distribution
• Responsible for assessing, analyzing and pricing group business
• Complete monthly analysis of performance and provide a summary of recommendations to improve long term strategies
• Implementation of new rates and promotions
• Responsible for best practice standards to include competitor analysis, management of distribution, business mix, length of stay, inventory by channel, pricing control and new pricing concepts
• Evaluate performance of distribution channels and reduce the cost of distribution by finding less expensive means of delivering business  
• Prepare outline and support the annual budget process
• Work in liaison with operations, sales & marketing and finance as a team to maximise revenue

What you will bring:

• 5+ years hands-on Revenue Management experience
• Hotel or Holiday Park environments, across multiple properties desirable, however, not essential.
• Financial/ modelling experience preferred (e.g. revenue optimisation models).
• Tertiary qualifications in Revenue Management, Mathematics, Statistics, Finance, or Accounting will be highly regarded 
• Ability to communicate, implement, maintain & measure strategies.
• Strong analytical skills and financial acumen that enable decision making
• Effective leadership ability and communication skills to effectively coordinate a team
• Love working within a team but can also keep focus when autonomy and confidentiality is required
• Experience with Revenue Management software (desirable)
• Ability to think strategically and translate this thinking into measurable actions
• Third party channels and websites, not essential

What’s in it for you? 

At Parks & Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit! 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year 
• Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements 
• Discounts on all NRMA insurance products including car, home & travel 
• Grow or progress your career and move around the country or across the NRMA Group's business with us. 

Know you belong:

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.  

While we continue to commit to an inclusive, equitable and diverse workplace we are proud of our key achievements to date:    

• We made the 2022 AFR Boss Best Places to Work List 
• Recognised by Reconciliation Australia for our ‘Stretch’ Reconciliation Action Plan 
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2023-2025 
• Certified as a Family Inclusive Workplace 
• Awarded 2023 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer 

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference?

Apply now, we cannot wait to hear from you! 

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks. 

Responsible for creating and implementing marketing strategies to promote revenue growth and generation to deliver outstanding guest experience and financial profitability.

You will join a team of marketing managers, managing a portfolio of parks and resort properties, managing the performance of campaign strategies in collaboration with key brand, GX, marketing, digital and product teams.  Working collaboratively with key stakeholders across the business, the role contributes to improving the guest experience and driving new acquisition and retention strategies to achieve business objectives specifically related to achieving the revenue targets.

As Portfolio Marketing Manager you will have 1 marketing coordinator reporting into you to support the portfolio.

Other key responsibilities include:

• Manage portfolio marketing on a day-to-day basis, ensuring the marketing plan and other initiatives are executed accurately, to budget and on deadline
• Provide hands-on support to leadership team in the development new projects and initiatives aligned with strategy
• Collaborate on performance Marketing strategies for all product areas, including the co-development of annual plans that define performance budgets and KPIs
• Work with the Digital Marketing Specialist to ensure optimisation of established campaigns and implementing test and learn activity
• Meetings with internal stakeholders and management of media agencies to measure and report on campaign effectiveness and optimisation
• Deploy successful marketing campaigns from ideation to execution that enhance the Guest Experience and align to brand standards
• Oversee and approve marketing material, from website banners to hard copy brochures to ensure alignment to GX and brand proof points
• Researching and analysing consumer behaviour, market trends and competitor activity to leverage insights and opportunities wherever possible to drive revenue and enhance guest experience
• Manage budget to within permitted variance alongside internal finance team manager budget and forecast trackers.
• Provide monthly updates and reviews to internal stakeholders include the GM of Marketing

What you will bring:

• Minimum of 3 years’ prior experience in a similar role is desirable;
• Advanced Microsoft Office skills (Word, Excel, Outlook, PowerPoint, Visio and Publisher);
• Intermediate Adobe Suite skills (Acrobat, Photoshop, Illustrator and InDesign) highly regarded
• Technical literacy i.e. knowledge of social media, blog CMS and WordPress platforms.

What’s in it for you? 

At Parks & Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit! 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year 
• Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements 
• Discounts on all NRMA insurance products including car, home & travel 
• Grow or progress your career and move around the country or across the NRMA Group's business with us. 

Know you belong:

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. We welcome people from all walks of life and embrace unique perspectives.  

While we continue to commit to an inclusive, equitable and diverse workplace we are proud of our key achievements to date:    

• We made the 2022 AFR Boss Best Places to Work List 
• Recognised by Reconciliation Australia for our ‘Stretch’ Reconciliation Action Plan 
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2023-2025 
• Certified as a Family Inclusive Workplace 
• Awarded 2023 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer 

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference?

Apply now, we cannot wait to hear from you!