We are looking for team members who can remain cool, calm, and collected in a busy environment. You will be a customer service superstar, looking for a role working Monday to Friday.
This role is offered on a full-time permanent basis located in Coolangatta!
The Benefits:
Non-for-profit Salary Packaging (up to the value of $15,899 per annum Meal and Entertainment packaging (up to the value of $2,650 per annum)
Private Health Insurance Discount (Medibank)
Employee Assistance Program (EAP) Nutrition Coaching, Counselling and Financial coaching
New Employee Referral Programs
Training & Education Incentive Programs
Annual Flu Vaccines
Paid Parental Leave for eligible employees
All technology / equipment provided
About the role:
Handling a high volume of outbound phone calls (not a sales role!)
Scheduling and confirming appointments with our clients
Meeting KPIs and deadlines associated within a busy environment
Capturing and recording information electronically
Using multiple industry-specific and Microsoft Office programs
About you:
Previous experience working within a call centre environment (or an office with high volume phone calls)
Amazing communication skills. Particularly when it comes to being empathetic, clear and concise over the phone
The ability to use the technology expected in a corporate office environment (Microsoft Office, spreadsheets and databases)
This role is offered on a full-time permanent basis located in Coolangatta!
The Benefits:
Non-for-profit Salary Packaging (up to the value of $15,899 per annum Meal and Entertainment packaging (up to the value of $2,650 per annum)
Private Health Insurance Discount (Medibank)
Employee Assistance Program (EAP) Nutrition Coaching, Counselling and Financial coaching
New Employee Referral Programs
Training & Education Incentive Programs
Annual Flu Vaccines
Paid Parental Leave for eligible employees
All technology / equipment provided
About the role:
Handling a high volume of outbound phone calls (not a sales role!)
Scheduling and confirming appointments with our clients
Meeting KPIs and deadlines associated within a busy environment
Capturing and recording information electronically
Using multiple industry-specific and Microsoft Office programs
About you:
Previous experience working within a call centre environment (or an office with high volume phone calls)
Amazing communication skills. Particularly when it comes to being empathetic, clear and concise over the phone
The ability to use the technology expected in a corporate office environment (Microsoft Office, spreadsheets and databases)
