• Great Team Culture!
• Amazing Walsh Bay location!
• Fast paced environment!
• Great opportunity for an experienced Talent Acquisition Specialist to work in high volume recruitment.

About the Opportunity

The Talent Acquisition Specialist will be responsible for managing and sourcing across a range of roles within the business. 

The focus for this role is high volume retail Brand Ambassador recruitment and Merchandiser recruitment, however there is also a requirement for finding exceptional talent for Client Service Management and Business Management roles.

Benefits

• An attractive salary package between $75,000-$85,000 on offer
• The chance to work with iconic National & Global brands
• Hybrid – flex your working week between the office and home
• Great company culture with individualised professional development pathways
• Stunning waterfront office space with free onsite barista, complimentary breakfast, daily snacks, and end-of-trip facilities and more!

About you

The ideal candidate will be someone who thrives in a fast-paced environment and has held a similar position previously. 

You are resilient and agile in your approach.

You work with a sense of urgency and are able to multitask and prioritise effectively demonstrate to support the ever changing business needs.

The successful candidate will also have:

• Previous experience in high volume recruitment
• An understanding of current sourcing techniques
• Well-developed communication and interpersonal skills
• Excellent stakeholder management skills
• Exceptional organisational and time management abilities
• Relevant tertiary HR or business qualification preferred but not essential

Interested?

Does this sound like you? Apply now!

The Risk Managers primary focus is on the management and coordination of the risk management function, ensuring that all elements of risk to the project are identified, analysed, reported and solutions/mitigations developed and implemented.

The main duties of a Risk Manager is:

• Management and coordination of risk management to ensure effective project delivery to and to the highest industry standards, on time and within allocated budgets.
• Undertaking both qualitative and quantitative risk assessment to support informed and evidence based decision-making within the project.
• Perform QRA for cost and prolongation risk related to time activities.
• Building and promoting a risk-aware culture across the project which includes increase levels of awareness, understanding and commitment to risk management issues, facilitating risk workshops as required.
• Ensuring a program of individual and small group risk reviews and reports are completed to facilitate an accurate understanding of actual and potential risk exposures across the project and assisting in providing solutions and mitigations, including any required controls and actions.
• Completing risk reporting associated with monitoring project contingency and potential scope modifications made during the project.
• Updating the risk register to facilitate the management of the project risk profile.
• Providing subject matter expert advice to the project management team in relation to risk management.
• Coordinating and reviewing project status reporting and assisting with arrangements for key governance meetings.
• Supporting the project controls and contract management functions as required.

Swissôtel Sydney, part of Accor’s Premium brands, have an exciting opportunity for a highly motivated, driven and ambitious Associate Director of Sales with a focus on the Corporate market to complete our Sales & Marketing Team.  

Reporting to the Commercial Director, the Associate Director of Sales will drive the Corporate sales strategy of the hotel, maximise revenue opportunities and achieve a reputation as a market leader in the industry. 

Responsibilities and duties (but not limited to):

• Develop, maintain and manage strong relationships with key clients to ensure market share growth across the Corporate market
• Work closely with the Commercial Director to achieve corporate rooms revenue and meetings budgets
• Utilise all resources to identify and assess new business opportunities
• Set and deliver strategy in conjunction with the leadership team to ensure annual corporate room night/revenue objects are exceeded
• Implementation of sales call plan to promote the growth of existing accounts
• Conduct famils and appropriate treatment of VIP clients to establish relationships and maximise all sales opportunities 

We are looking for an Environment Automation Engineer to design, implement and maintain monitoring solutions for our IT environments.

As the Environment and Automation Engineer you will work closely with development teams, infrastructure teams, and other stakeholders to automate IT processes and workflows, streamline Environments management, and improve system performance and reliability.

As the Environment and Automation Engineer you will be responsible for the following:

• Designing, implementing, and maintaining automation solutions for IT environments, including configuration management, monitoring and templates for infrastructure as code (IaC)
• Strategizing, Design, and Implement monitoring systems pipelines for automation and tools for Application, servers, and other IT assets.
• Identifying opportunities for automation by working closely with various teams to understand and prioritize their needs thus reducing manual effort and increasing efficiency.
• Configuring and supporting the performance and health of the IT infrastructure to identify and troubleshoot issues using monitoring tools and systems.
• Analysing monitoring data to identify trends and potential risks.
• Developing custom automated scripts and tools as needed for day-to-day Environment management.
• Creating and maintaining documentation of Environment automation and monitoring systems, procedures, templates, and playbooks.
• Continuously evaluating and improving automation solutions to ensure optimal performance, security, and scalability.

We are looking for a Data Governance Lead for our Data team in Sydney.  Reporting to the GM Technology, this role will play a vital role in ensuring the integrity and optimal use of our critical data assets helping to mitigating data-related risks. This role requires a mixture of hands on and strategic work and will focus on developing Symbio’s data capabilities across multiple teams

What you’ll do as a Data Governance Lead:

• Support the delivery of the group data governance framework while also focusing on specific activities for the business.
• Responsible for providing leadership and guidance across governance for our data.
• Leading the team and responsible for solutioning, developing, deploying, and supporting Data eco system.
• Overseeing our data governance framework and establishing information management practices.
• Owns the end-to-end delivery of the team’s products/platforms.

As a Food & Beverage Manager, you will strategically lead the team to take guest satisfaction to the next level.

Reporting to the Operations Manager, this role will be responsible for the following:

• Manage Platform 818 Restaurant, Eve’s Bar, Room Service, Conferencing & Events to ensure quality and efficient service and standards whilst delivering a memorable guest experience.
• Review and analyse the daily operational needs maintaining beverage, labour, product and expenses on budget.
• Develop, implement and maintain quality standards for all Food and Beverage outlets, including the supervision and direction of the Food and Beverage team.
• Work closely with the Executive Chef and kitchen team to ensure Food and Beverage service is an exceptional guest experience.
• Recruit, manage, train, develop and inspire the Food and Beverage team.

The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.

Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes. With over 190+ staff and 25+ different countries represented in our business, we’ve cultivated a respectful and positive workplace where everyone feels valued, respected and empowered. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business.

Our people are our difference, and we are always looking for amazing talent to join our team. If you’re looking for a highly successful, inclusive and fast-growing workplace, we’d like to talk to you.

About the role

This is a great time to join our infrastructure engineering team as it embarks on a transformational journey to support the growth of our business. Reporting to our Service Operations Manager, you will be a key member of our fast-paced team.

Key Responsibilities:

• BAU for L3 escalations
• Priority 1 / Priority 2 incident management for services and platforms
• Performing minor and major infrastructure changes
• Take a lead role in reviewing IT environment and technically assist in onboarding clients
• Proactively provide recommendations on best practices where improvement should be made
• Mentor and develop our L1/L2 team by knowledge sharing and leading by example
• Proactively identify and raise technical issues that could lead to potential risks
• Documentation of our services and platforms as well as processes and guidelines
• Maintain a knowledgebase for our technical staff
• Improving knowledge and skills by contributing to business related trainings and exams
• Work with our Security Team / SOC on security improvements and vulnerability remediations
• Pager Duty

• Minimum 8 years’ experience or more as a Systems Engineer or similar role
• Minimum 3 years’ MSP experience
• Proven record and practical knowledge for core technologies like:
• Microsoft Stack (Azure, M365, Exchange Online, AD/EntraID, Intune)
• Backup (Veeam)
• Email Routing and Security Gateways (Mimecast, Defender)
• Endpoint protection (Sophos, CrowdStrike, Defender)
• Windows Server 2016 - 2022
• VMware Hypervisor
• Basic Network knowledge (LAN, Routing, WAN)
• Microsoft stack certifications highly recommended
• Exceptional level of professionalism, organisational skills and efficient time management (timesheets)
• Strong and effective communication and interpersonal skills
• Strong technical problem-solving skills and commercial awareness
• Ability to work in a fast-paced environment and familiar with MSP.
• Experience with PowerShell scripting
• The ability to deliver superior service and solutions to all key stakeholders

To be successful in this role you will be an autonomous and proactive individual with a keen willingness to learn and continually increase your knowledge and skills through our well supported training program.

Having a great company culture is very important to The Missing Link. Keeping our team happy is one of our top priorities.

Here are some of the best things about working at The Missing Link:

• Flexible working arrangement - hybrid with 3 days in office per-week
• Supportive environment and fun collaborative culture
• Training / mentoring programs
• Regular, fun social events
• Free parking, daily breakfast, monthly staff lunch

Camplify Holdings Limited (CHL): is a global adventure travel technology company. Formed in 2021 we have three travel brands: Camplify, PaulCamper and MyWay.

Camplify: was founded in Newcastle, Australia, in 2015, and is a peer-to-peer van-sharing platform operating across Australia, New Zealand, the UK and Spain. It has been identified as one of Australia’s fastest-growing companies, placing #9 in the AFR’s Fast 100 (2022) and #4 in AFR’s Most Innovative Companies (2022).

PaulCamper: another peer-to-peer van-sharing platform, was founded in Germany in 2013 and has since expanded to Austria, the Netherlands and the UK. PaulCamper was acquired by CHL Group in 2022 and continues to operate from its HQ in Berlin.

MyWay: provides a suite of insurance products to RV owners and hirers, giving them the confidence to fully engage with CHL Group’s peer-to-peer platforms.

Together, these three brands form a global group focused on elevating outdoor experiences through scalable tech solutions. We’re transforming the way people access the outdoors and explore the world around them.

Our culture: from Australia’s beaches to the Bavarian Alps, we’re changing the way people explore and experience the world around them. CHL is building an incredible community of RV owners and hirers across seven countries.

We celebrate the wins, learn from the almosts, and make a point of encouraging cross-cultural, cross-continent collaboration.

The role

We’re growing and are seeking a Mobile Engineer to join our global team based in Newcastle!  

You will be responsible for the end-to-end development of our mobile platform. Including, but not limited to: writing code, planning and prioritization, debugging and testing, documentation, reliability, deployment, and pair programming.

You’ll be actively working with the product and engineering team towards the execution of the product roadmap. You have an eye for patterns and abstractions that emphasize efficiency, reusability, reliability, scalability, and maintainability in your technical solutions.

To thrive in the role of CHL Mobile Engineer, you need to demonstrate outstanding creativity and innovation, have the ability to operate effectively in a high-pressure environment, and possess excellent communication skills. 

You must have solid experience in mobile development and a strong desire to stay current with industry advancements. Your work will be crucial in supporting CHL’s global customers across diverse brands, regions, currencies, and languages.

Ideally, we would like the successful candidate to be based in Newcastle, NSW. For the right candidate, a remote working arrangement would be considered.

Key responsibilities

• Design, develop, and implement technical solutions that support CHL’s customers, across the globe
• Evaluate emerging technologies and build out patterns and abstractions that emphasize efficiency, reusability, and maintainability
• Peer review fellow software engineers' work, offering constructive feedback where relevant
• Contribute to the team’s ceremonies, including daily stand-ups, sprint planning, refinement, and retrospectives
• Other duties reasonably requested by the Software Engineering Lead and Chief Technology Officer

• The core technologies for this role are TypeScript, React Native, and AWS. You must be proficient working with these technologies

• Experience with Redux, offline-first principles and Ruby on Rails favored
• Passionate about coding and keeping up to date with the latest technology trends
• Great understanding of responsive development for cross-device compatibility
• Experience with agile, iterative, and domain driven development methodologies
• Strong problem solving, resolution, negotiation and decision-making capabilities
• Resilience to work well under pressure and within a rapidly changing environment
• Eagerness and ability to learn quickly and to share learnings with team members

• Comprehensive training

• Work in a fun dynamic ASX-listed scale-up
• Employee Share Scheme
• Van hire and product discounts
• An additional 2 days’ annual leave to go camping
• Novated leasing
• Employee rewards & recognition
• The opportunity to work with a team of creative go-getters who are passionate about promoting thousands of vans and endless adventures!

We are currently looking for a bid/tender writer to join our organisation to support all aspects of bid production, writing and collation of information to help drive business growth. 

In this role you will work with the Bids Manager and the Rentokil Initial Team to deliver high-quality and customer-focused bid responses.

You will be responsible for:

• Writing content, gathering information and collating material into compelling responses that are customer-focused.
• Efficient management and review of approvals and submissions.
• Providing comprehensive evaluation of post-submissions
• Ensuring bid responses are delivered on time and comply with current business policies and practices
• Identifying and communicating opportunities, requirements, deadlines and expectations to stakeholders
• Tracking tender feedback and assisting in implementing changes.
• Document control of central tender and bids library.
• Strong editing and proofreading skills.

To be successful in this role, you will have:

• Demonstrated proven experience in tender and bid writing
• Excellent writing skills with the ability to write about concepts clearly, concisely and logically
• Capability to tailor documents to specific audiences in a persuasive writing style that generates interest in Rentokil’s services
• Ability to gather, organise, interpret, collate and retrieve data from multiple sources
• Excellent time management skills
• Ability to manage multiple assignments simultaneously

If you are looking for an exciting role with the opportunity to advance your career with a global & reputable company, then this is the role for you! APPLY NOW!

Our client is a leading Creative Experience Design company based in Sydney. Specializing in crafting ambitious and adventurous experiences, they collaborate with a diverse range of clients including organizations, cultural institutions, architects, businesses, and brands. With a passion for creating Astonishingly Unforgettable Experiences, our client thrives on pushing boundaries and breaking the rules to deliver exceptional results.

Role Overview: As a Business Manager, you will play a crucial role in supporting the Business Development Director across all new business opportunities. You will bring your entrepreneurial mindset to oversee the end-to-end pitch process, ensuring effective communication strategies and exceptional bid responses. This role offers the opportunity to work in a dynamic, creative environment where curiosity, collaboration, and tenacity are valued.

Key Responsibilities:

• Support the Business Development Director in identifying and qualifying potential opportunities.
• Actively monitor tender portals for relevant opportunities and coordinate the pitch process.
• Lead the tender writing process in collaboration with cross-functional teams to produce exceptional bid responses.
• Evaluate pitch/tender outcomes to drive continuous improvement and increase conversion rates.
• Maintain and improve internal documentation and CRM systems to streamline future tender responses.

• Bachelor's Degree in Business, Marketing, or related field, or minimum 2 years of relevant work experience.
• Proven project management skills and exceptional presentation skills.
• Demonstrated ability to work collaboratively and autonomously in a fast-paced environment.
• Strong organizational skills with the ability to manage multiple projects and priorities.
• Experience or desire to work in a small team environment.
• Alignment with the company's values and a passion for experience design, digital, and arts & culture.
• Willingness to stay updated with market trends and industry developments through networking and attending events.

• Fun, fast-paced, and supportive work environment.
• Hybrid work model (Mon-Wed in office, hybrid Thur/Fri).
• Opportunities for professional development and growth.
• Commitment to diversity and inclusion.

We are Rokt, a hyper-growth ecommerce leader. We enable companies to unlock value by making each transaction relevant at the moment that matters most, when customers are buying. Together, Rokt's AI-based relevance Platform and scaled ecommerce network powers billions of transactions. In December 2022, Rokt’s valuation increased to $2.4 billion USD, allowing us to expand rapidly across 15 countries. 

The Rokt engineering team builds best-in-class ecommerce technology that provides personalized and relevant experiences for customers globally and empowers marketers with sophisticated, AI-driven tooling to better understand consumers. Our bespoke platform handles millions of transactions per day and considers billions of data points which give engineers the opportunity to build technology at scale, collaborate across teams and gain exposure to a wide range of technology.

At Rokt, we practice transparency in career paths and compensation.

At Rokt, we believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible.

We are looking for a Backend Software Engineer

Compensation: $165,000 - $175,000 salary (including superannuation), employee equity plan grant & world class benefits.

We're seeking a highly skilled Backend Software Engineer to join our team. In this role, you'll be responsible for designing, developing, and maintaining scalable backend services that power the API's behind our web and mobile applications. Your primary focus will be on crafting efficient, high-performance code using languages like C#, Go, Java, or Python. You'll work closely with cross-functional teams to design and build software to delight our customers and implement best practices for security, scalability, and operational efficiency. Your expertise in cloud platforms, CI/CD pipelines, containerization and orchestration tools will contribute to the seamless deployment and maintenance of our backend infrastructure. Strong communication and problem-solving skills, a passion for technology, and a collaborative mindset are essential for success in this role.

About the role: 

• Writing high quality and maintainable code in a modern programming language like C#, Golang, Java or Python.
• Experience in designing and developing highly scalable backend services for RESTful or GraphQL APIs to serve web and mobile applications that solve real-world problems.
• Understanding of cloud platforms like AWS, Azure, or Google Cloud Platform and experience with containerization and orchestration tools like Kubernetes for deploying and managing backend applications.
• Strong analytical and problem-solving abilities to troubleshoot issues, optimize performance, and implement and maintain scalable solutions. 
• Effective communication skills to collaborate with cross-functional teams, document technical designs, and present ideas clearly. Manage priorities, deadlines and deliverables. Own and operate with autonomy in solving problems, always keeping the customer at the forefront.

About you:

• 3+ years of experience in a backend engineering role designing, building, and operating modern distributed systems, using modern programming languages like C#, Golang, Java or Python. 
• Extensive experience working with cloud-based applications, containerization and orchestration tools like Kubernetes.
• System architecture design experience and understanding; space/time complexity, API contract design. 
• Good understanding of distributed and scalable systems - you can design, build and maintain complex systems with a desire to work on deep and interesting technical problems.
• Ability to work in fast paced teams and comfort in communicating remotely through chat, docs, video calls, and other collaborative online tools.

About Rokt’stars:

As a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock the full potential in ecommerce and beyond. Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks or challenge the status quo; in doing so we either win or learn. We work together as one aligned team never letting egos get in the way of brilliant ideas. We value diversity, transparency and smart humble people who enjoy building a disruptive business together. We pride ourselves on being a force for good as we make the world better. 

About The Benefits:

We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it:

• Accelerate your career. We offer roadmaps to leadership and an annual $5000 training allowance
• Become a shareholder. Every Rokt’star gets equity in the company
• Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us! 
• Extra leave (bonus annual leave, sabbatical leave etc.) 
• Work with the greatest talent in town
• See the world! We have offices in New York, Seattle, Sydney, Tokyo and London

We believe we’re better together. We love spending time together and are in the office most days (teams are in the office 4 days per week). We also get that you need to balance your life and your commitments so you have the flexibility to manage your own hours and can spend up to a week of every quarter working from anywhere.

If this sounds like a role you’d enjoy, apply here and you’ll hear from our recruiting team.

Camplify Holdings Limited (CHL): is a global adventure travel technology company. Formed in 2021 we have three travel brands: Camplify, PaulCamper and MyWay.

Camplify: was founded in Newcastle, Australia, in 2015, and is a peer-to-peer van-sharing platform operating across Australia, New Zealand, the UK and Spain. It has been identified as one of Australia’s fastest-growing companies, placing #9 in the AFR’s Fast 100 (2022) and #4 in AFR’s Most Innovative Companies (2022).

PaulCamper: another peer-to-peer van-sharing platform, was founded in Germany in 2013 and has since expanded to Austria, the Netherlands and the UK. PaulCamper was acquired by CHL Group in 2022 and continues to operate from its HQ in Berlin.

MyWay: provides a suite of insurance products to RV owners and hirers, giving them the confidence to fully engage with CHL Group’s peer-to-peer platforms.

Together, these three brands form a global group focused on elevating outdoor experiences through scalable tech solutions. We’re transforming the way people access the outdoors and explore the world around them.

Our culture: from Australia’s beaches to the Bavarian Alps, we’re changing the way people explore and experience the world around them. CHL is building an incredible community of RV owners and hirers across seven countries.

We celebrate the wins, learn from the almosts, and make a point of encouraging cross-cultural, cross-continent collaboration.

The role

We’re growing and need to hire a Frontend Engineer to join our global team based in Newcastle!  

You’ll be responsible for creating and integrating features across CHL products with a vision that is technologically future proofed, and in a manner that continues to inspire our holidaymakers across the globe. 

You’ll collaborate with other engineers, working on best practices, principles and patterns pertaining to our technology stack. Working closely with user experience designers, as well as the greater business to ensure products and features are developed to the standards expected by CHL.

To be successful as a CHL Software Engineer, you should demonstrate great skill in creativity and innovation, ability to thrive in a high pressure environment, and possess excellent communication skills. Having extensive experience in software development, with a desire to keep up-to-date with the industry.

Ideally, we would like the successful candidate to be based in Newcastle, NSW. For the right candidate, a remote working arrangement would be considered.

Key responsibilities

• Design, develop, and implement technical solutions that elevate the experience for CHL's global customer base.
• Evaluate emerging technologies and build out patterns and abstractions that emphasize efficiency, reusability, and maintainability.
• Peer review fellow software engineers' work, offering constructive feedback where relevant
• Contribute to the team’s ceremonies, including daily stand-ups, sprint planning, refinement, and retrospectives.
• Other duties reasonably requested by the Front End Lead and Chief Technology Officer.

• Proficiency in React, TypeScript, HTML, and CSS 

• Passionate about coding and keeping up to date with the latest technology trends
• Great understanding of responsive development for cross-device compatibility
• Experience with agile, iterative, and domain driven development methodologies
• Strong problem solving, resolution, negotiation and decision-making capabilities
• Resilience to work well under pressure and within a rapidly changing environment
• Eagerness and ability to learn quickly and to share learnings with team members

• Comprehensive training

• Work in a fun dynamic ASX-listed scale-up
• Employee Share Scheme
• Van hire and product discounts
• An additional 2 days’ annual leave to go camping
• Novated leasing
• Employee rewards & recognition
• The opportunity to work with a team of creative go-getters who are passionate about promoting thousands of vans and endless adventures!

Note: This position requires the Australian Baseline Security Clearance. If offered employment, you must be willing to complete and successfully pass the adjudication process. Australian citizens currently residing in Australia for at least the past 3 years will be considered.

Responsibilities 

• Promote and support change management processes at a global level. The GCO Change Management team is a trusted partner in our Global Cloud Service organization.
• Partner and collaborate with internal stakeholders, external partners and customers globally to address process improvement and implement effective and resilient solutions.
• Proactively collaborate with global Senior Management and peer Change Managers to ensure we meet OKRs and company priorities.
• Provide training, coaching and guidance of Change Management process to the Global Cloud Services team.
• Participate, influence and lead cross-functional or multiple projects while maintaining the balance of running BAU tasks.
• Play a key role in defining requirements and participating in large-scale/high visibility programs and projects, allowing Global Cloud Services to effectively deliver scalable infrastructure solutions.
• Provide input, document requirements and support the design and delivery of training programs.
• Actively facilitate the creation of documentation and other Knowledge resources, while driving compliance with established Knowledge Management policies, practices and standards
• Good communication is a must. Dealing with business partners is a very important aspect of this role.
• Strong teamwork, flexibility and interpersonal skills are a must. Strong collaboration and valuing other ideas and contributions. The role will require looking after 3 different environments along with other Change Managers in the region.
• Requires attention to detail as the role requires different forms of reporting, pre & post-implementation review of changes, inter and intra-team discussions around change implementation and audits.
• Chair the Change Advisory Board (CAB) meeting, produce the meeting agenda and distribute meeting minutes to stakeholders.
• Participate in external and internal audits as the subject matter expert for Global Cloud Services Change Management, demonstrating adequacy and effectiveness of internal change controls.

Who is the TDO?

The Technical Duty Officer team has a mission to support and protect all of ServiceNow’s public services. This role is unique in the tech industry and allows the TDOs access and engagement with teams across ServiceNow.

We leverage our broad technical experience to keep critical systems running through any event. TDOs execute fixes during Internet outages, hardware failures, configuration mishaps, and natural disasters.

We have a mandate to own these problems and see them through to resolution. Unlike traditional operations roles, we have the sole authority to make any necessary changes to fix issues and bring services back online.

The TDO is the last stop in escalation and always resolves the problem. Our organisation hires subject matter experts in CloudOps, Development, Systems Engineering, and Networking. We provide leadership to a strong Site Reliability Engineering (SRE) team. We attack problems from fine grained Linux kernel configurations to large scale capacity constraints.  The TDO provides solutions to ServiceNow’s planet-scale challenges.

What you get to do in this role

• Leverage your extensive system, network, and database skills to provide technical leadership for a team of on-site engineers who are responsible for the availability and performance of ServiceNow's cloud platform.
• Coordinate all recovery efforts and Lead as the crisis manager during all major outages to provide rapid relief and resolution to any issue that could be impacting the operational environment.
• Develop new solutions and build requirements for new procedures and automation and verify that these new services meet our needs before they are released to the production environment.
• Drive organisation-wide change (global) by participating in post-incident reviews, approving new architectural designs, and establishing strong relationships by working with many cross-functional teams.
• Make operations more effective by continually training and mentoring the team on all aspects of the operational environment.