Please note this role is for work hours between 23:00 - 07:00

• Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
• Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis.
• Operate telephone effectively, handling all calls promptly and professionally, greeting all callers according to Accor policy.
• Transfer all details on the registration card to the guest reservation in Opera accurately and efficiently, ensuring that future stays are updated with relevant needs and requests.
• Be versed in the VIP arrivals and special requests for the day. 
• Be aware of group activity and crew movements, liaising closely with the Front Office Supervisor and/or Duty Manager, and assisting as required to prepare for such activity. 
• Have extensive knowledge of the Opera Front Office system with respect to reservations, check in, cashiering and check out.
• Be fully versed on hotel downtime procedures.
• Balance credit card and Food & Beverage point of sale transactions to journal reports for the approval of the Night Manager.
• Have an extensive knowledge of hotel services and facilities. 
• Restock Front Desk with full stationery and supplies in preparation for the next day.
• Program wake-up calls and ensure they are delivered.
• Assist with implementation and maintenance of Sofitel Brand Standards.

Benefits, Rewards, Motivations

• Industry benefits worldwide on accommodation, dining and lifestyle services.
• Access to daily discounted coffee and Ambassador dinning menu. 
• A unique training platform to enhance your skills and knowledge. 

• Permanent part time ~ 6 hours per day 
• Lane Cove location 
• Excellent Salary Packaging options

We are on the lookout for an experienced Administration Coordinator to join our team at our Residential Aged Care home, St Peters in Lane Cove. 

Reporting to the Administration Manager, you will be someone who thrives in a busy and challenging environment while at the same time providing great customer service to our residents and families.

This is a Monday - Friday role - 60 hours per fortnight

Using your highly developed organisational and problem-solving skills, you will provide a variety of administrative support services including:

• General reception duties including front line telephone enquiries
• Coordinating tours with prospective new residents & families
• Managing new resident admissions documentation
• Staff rostering
• Processing of invoices
• Managing all staff documentation and filing including coordinating and onboarding of new staff
• Other general administrative tasks

To be successful in this role you will have strong IT skills and the ability to pick up new systems quickly. You will also need:

• A fabulous attitude!
• Previous experience in a similar role, ideally within the Aged Care sector (preferred but not essential)
• Some experience with managing on-line rostering systems
• Experience processing invoices using on-line systems (Basware)
• To multi-task and manage competing priorities – all with a smile on your face
• Certificate III in Administration (Desirable)
• Covid vaccinated
• NDIS check or willing to obtain

Part of the recruitment process will include an online Administration Skills test. 

As the Operations Manager you will be working a key Client account, managing 11 locations across Australia & New Zealand to ensure operational, financial, health & safety and quality KPI's are being consistently met across the scope of our contract.

You will have the ability to foster strong working relationships and oversee all aspects of service delivery. 

You will  have a consummate understanding of corporate hospitality management and a focus to drive operational performance across food services and Soft FM services.  Your experience and commercial savvy will allow you the capacity to seamlessly absorb potential new Client sites within the sector longer term.

Duties will include: 

• overall management of business activities across sites within your portfolio
• oversight of relevant food Safety and HSE legislation requirements
• ensure operational budgets & KPI's are met or exceeded
• support in the management of a geographically spread team

Who are we looking for?

You are passionate about providing excellent customer service with proven experience delivering contract services to key strategic corporate clients.  You have experience leading and managing a catering teams and have excellent stakeholder management as well as strong negotiation skills. 

• Highly developed MS Office skills including PowerPoint
• Demonstrated ability to manage and deliver on challenging key performance indicators
• Strong understanding of Human Resources management
• Good financial literacy
• Demonstrated experience managing food services
• Strong record of successfully managing HSE performance

 Why choose Sodexo?   

Sodexo is a people business, employing over 400,000 people worldwide and thousands here in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit, and Spirit of Progress, are our greatest asset through their commitment and dedication.   

We believe the more diverse we are, the stronger we are. No matter your background, we will do all we can to help you thrive. We are committed to promoting equal opportunities, valuing diversity, and creating an inclusive working environment for all our employees.     

At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.   

We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program!    

What will you be doing?

• Process & input group, FIT & corporate reservations via phone, email & other channels.
• Maintain fluency with the ALL Live Limitless Loyalty Program
• Provide efficient, friendly & professional service to all guests
• Be the first point of contact for all incoming booking enquiries
• Liaise with the relevant Hotels to ensure that you we can deliver on service requests

Being led by the Event Associate Manager, our Event & Hospitality Assistants support all experience and event requests. This position can expect direct interaction with employees, executives, customers, and partners, and will work closely with the entire hospitality team to deliver best in class experiences that are uniquely memorable at our Partners new global campus located in Circular Quay, Sydney.

In this position it will be critical to own events from beginning to end ensuring all events are “next level” while following logistical procedures, checking that all factors are accounted for, aligning, and collaborating with multiple departments, vendors, contractors, and agencies. In addition, the role is key to operational excellence for the holistic workplace experience driving the “happy to help” spirit across all areas and touch points.

Our partner is the global leader in customer relationship management, empowering companies to connect with their customers in new and innovative ways.

Join us and be part of a diverse and inclusive culture that celebrates success and values creativity and collaboration.

Key accountabilities will include, but not be limited to -

• Strong customer service and executive interaction experience
• Ability to multitask many events and projects at one time  
• Organise logistics, from beginning to end, for customer facing meetings, company-wide events, and IBP programs
• Pre, onsite and post event logistic management to ensure corresponding policies with supporting documents for each event if and when required.
• Co-manage event intake forms, correspondence with IBPs and management of ticketing queue including assigned tickets

• Build a rewarding career in an innovative, fast paced & collaborative environment
• North Sydney location with flexibility of hybrid working environment
• Private health fund for you and your dependents

We are seeking a dynamic and self-motivated Senior Financial Accountant to join our high performing Finance team based in Sydney. This role is responsible for monthly journal entries, month-end accounting and working with treasury to update the cash forecast throughout the month. Assisting with quarterly and year end audit preparations, performing analytical review and other accounting duties as assigned. The ideal candidate would have excellent analytical skills and have strong working knowledge of US GAAP and local GAAP.

Responsibilities:

• Prepare journal entries, schedules and account reconciliations for month-end closing in accordance with corporate deadlines
• Analyse and research monthly trend analysis, balance sheet and income statement account fluctuations and assist with providing explanations for significant or unusual changes in balances
• Participate in the preparation and review of monthly reports/analyses to Management
• Prepare monthly BAS and PAYG
• Review employee expenses and process payments
• Vendor invoices payment and recording
• Prepare and analyse key metrics for the Cash Forecasting process on a weekly basis
• Manage annual external audit complying to GAAP requirements
• Perform work to maintain Internal Audit/SOX compliance
• Complete local statutory compliance requirements
• Assist with special projects and other duties as assigned

Being led by the Event Associate Manager, our Event & Hospitality Assistants support all experience and event requests. This position can expect direct interaction with employees, executives, customers, and partners, and will work closely with the entire hospitality team to deliver best in class experiences that are uniquely memorable at our Partners new global campus located in Circular Quay, Sydney.

In this position it will be critical to own events from beginning to end ensuring all events are “next level” while following logistical procedures, checking that all factors are accounted for, aligning, and collaborating with multiple departments, vendors, contractors, and agencies. In addition, the role is key to operational excellence for the holistic workplace experience driving the “happy to help” spirit across all areas and touch points.

Our partner is the global leader in customer relationship management, empowering companies to connect with their customers in new and innovative ways.

Join us and be part of a diverse and inclusive culture that celebrates success and values creativity and collaboration.

Key accountabilities will include, but not be limited to -

• Strong customer service and executive interaction experience
• Ability to multitask many events and projects at one time  
• Organise logistics, from beginning to end, for customer facing meetings, company-wide events, and IBP programs
• Pre, onsite and post event logistic management to ensure corresponding policies with supporting documents for each event if and when required.
• Co-manage event intake forms, correspondence with IBPs and management of ticketing queue including assigned tickets

Starbucks Baristas personally connect with, laugh with and uplift the lives of our customers – even if just for a few moments. Their work goes beyond handcrafting a perfectly made beverage; it's about creating a human connection with every customer. They enjoy being able to achieve these aspirations autonomously, while representing a world class brand and the perks that come from being a barista at Starbucks!

No day will be the same as a Starbucks barista, from taking customer orders to handcrafting beautiful beverages, including coffees and frappuccinos. We’re all about great teamwork, customer connections and exploring your creativity. 

To be a Starbucks barista 

We'd love to hear from people with:

• High levels of energy and enthusiasm with a can-do attitude

• An openness to getting the job done and helping your team in a dynamic retail environment

• A genuine passion for creating memorable and unique moments of connections with customers

• A willingness to learn and strong interpersonal skills

 Our Partner Promise & Benefits

• You will be supported with a structured and ongoing training program

• Grow and develop your passion for coffee – become a coffee master!

Who are we?

Being a Starbucks partner means having the opportunity to be something more than just an employee. Our mission is to nurture the limitless possibilities of human connection - with every cup, conversation and community. We support each other, learn from each other and grow together. Let us give you the opportunity to grow as an individual, to build lasting relationships and make an impact in a place where people, quality and value mean everything.

Beyond just food, Starbucks is well on its way towards our multi-decade aspiration of becoming a resource positive company - by storing more carbon than we emit, eliminating waste, and replenishing more freshwater than we use.

If you are passionate about joining the Starbucks team, apply now! Next steps will involve uploading your CV and filling in your details. Following this, you will receive an email from Sapia.ai inviting you to complete a written chat interview.

Please note, your application will also be considered for nearby stores, so you are not required to apply to multiple stores at once. 

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant!