About you:

• Contagiously passionate about Guests and Hospitality?
• Natural with a sparkle, always eager to be original and share new ideas?
• Operations expert for an amazing team?

If yes, then this is a fantastic opportunity to become Director of Operations at the Novotel & ibis styles Melbourne Airport.

This is a varied role that requires excellent leadership and communication skills along with a hands-on management approach.

What you will be doing:

• Oversee all aspects of the operation to ensure that the hotel functions at an optimal level in key areas including service, revenue generation and cost management.
• Ensure that guest experience is the focus.
• Maintain a culture which is service focused, positive and driven to succeed, open to change and creative in approach.
• Identify new business opportunities and build up long term business relations.

We currently have an unprecedented opportunity for an experienced and dynamic sales professional to join Minor Hotels as our Area Director of Sales - Victoria and New South Wales. This position will be based in our Commercial Office on Market Street.

This newly established position will be responsible for spearheading the implementation and execution of sales strategies across Victoria and New South Wales. You will collaborate with senior stakeholders, and be responsible for driving revenue growth, maintaining optimal profitability, and delivering unparalleled guest services. 

Key Responsibilities Include:

• Developing and executing strategic sales plans and forecasts in conjunction with Revenue to achieve company objectives for all responsible revenue centres
• Evaluating sales and market mix potential for the cluster overall and properties
• Developing and managing sales operating budgets (OPEX)
• Ensuring effective control of sales results, taking corrective action where necessary
• Monitoring competitor set and their activity
• Maintaining and establishing relationships with key industry personnel
• Growing existing business and establish and pursue new sales leads
• Representing Minor Hotels brands at various tradeshows and other association meetings
• Managing sales team (incl. events team) to effectively meet all KPIs (incl. use of CRM – Dynamics)
• Develop and direct staff through various methods of feedback, coaching and training
• Report major issues to the General Managers/Area Manager for support and resolution

Key Responsibilities:

• Hands-On Leadership: Lead by example in providing exceptional high-end dining and service, ensuring every guest experience exceeds expectations.

• Team Motivation and Development: Maintain a motivated and highly skilled team, fostering a culture of excellence and ensuring a high standard of guest satisfaction.

• Talent Recruitment and Management: Collaborate with Outlet Managers and the Talent & Culture Team to recruit new team members and manage the life cycle of each staff member, from appraisal to performance coaching.

• Strategic Marketing and Revenue Generation: Develop marketing and promotions plans to drive incremental revenue and enhance guest engagement.

• Financial Accountability: Manage monthly costs, inventory, and daily operating expenses, ensuring efficient use of resources and achievement of budgeted profit targets.

• Compliance and Safety: Ensure compliance with all statutory, HSE standards, procedures, and processes, prioritizing the safety and well-being of both guests and staff.

• Reporting and Communication: Monitor, report, and document all operations with detailed explanations, and liaise with the General Manager on finance matters or discrepancies.

Reporting to the Portfolio General Manager, you will be part of the leadership team and manage engineering function with a hands on approach.

Keys duties include, but are not limited to the following:

• Ensure compliance standards are met in aspects of building, equipment, energy consumption, water, contractors, environmental and other brand programs.
• Proactively review hotel products, carry out maintenance and general repairs to ensure the smooth operation of all hotel departments
• Contractor Management
• Be actively involved in the Health & Safety of our guests and our team members
• Manage capital expenditure projects
• Develop and implement effective strategies and solutions to improve energy management, water management and conservation
• Drive Team Member Engagement and promote a positive team culture

Turner & Townsend will give you the opportunity to work with world class clients on cutting edge projects and to build a successful career with a company that will offer the highest levels of support at every stage.

We are looking for someone who is driven to make a difference and who has the integrity to do so in an inclusive and collaborative way. We are looking for someone with knowledge and experience of established project delivery frameworks, and who has the vision and desire to challenge these established ways of working in order to bring about better outcomes for our clients and our teams.

As an effective Project Director, you will have demonstrable experience in:

• Leading and managing large scale construction projects and programs as the key client interface
• Leading the development phase of projects (schematic design, detailed design up to funding approval)
• Leading the delivery phase of projects from procurement through to successful completion.
• Managing all aspects of project administration, budgets, timelines, risks and reporting and quality.
• Taking responsibility for stage gate governance throughout the projects lifecycle
• Developing and leveraging industry relationships and preparing strategies from a business generation and project delivery perspective

The Pullman & Mercure Melbourne Albert Park are looking for an experienced senior human resources professional to take on the role of Director of Talent and Culture to join the Executive Team.

As the Director of Talent and Culture, you will partner with the business to develop and embed successful HR solutions. You will play an important role in leading and coaching our Talent and Culture Advisor, in addition to building the capabilities across our leadership team.

What you will be doing

• Overseeing the entire Talent & Culture function with a hands on approach
• Developing and implementing a strategic Talent and Culture plan for the Hotels
• Providing of advice and support to department managers
• Participating strategically in the team engagement action plan
• Managing industrial relations, ensuring legislative compliance and best practices are met.
• Leading and fostering talent development

We’re Civica and we make software that helps deliver critical services for citizens all around the World. From local government to central (federal) government, to education, to health and care, over 5000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work across the globe supporting the needs of citizens and those that service them every day. Building on 21 years of continuous growth and success, we’re at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to champion the use of technology in public services, to improve outcomes for citizens and public sectors organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

About the Role

As a Director, Services you will have overall responsibility for executing the Group’s services strategy within our Local Government division. You will deliver high value implementation services and solutions that exceed customer expectations. You will be working closely with your divisional Executive Director and Global Services Director.

This is a senior leadership role where you will be leading a team of project and services professionals collaborating with leaders across functions such as Sales, Support, Development, Product and Central Functions.

Key Responsibilities

• Plans, budgets and coordinates the performance of the division’s support function, to consistently achieve customer satisfaction and operational support targets.
• Provides robust and predictable forecasts for services revenue and recurrings
• Leads resource management activities including attainment of utilisation targets, delivering within cost budget, monitoring and evaluating resource skills and requirements to ensure the appropriate structure is in place to deliver business needs
• Devises and implements scalable strategies and delivery models to drive results around service quality and profitability
• Works closely with Product Leads to design the service implementation and Go-To-Market of new products and services.

Ideally you will have

• Extensive operational leadership experience & ability to operate in a fast-paced environment
• Demonstrable commercial judgement and acumen
• Experience in managing complex teams including remote teams, providing leadership in an environment of ambiguity.
• Effectively engage and influence stakeholders at all levels.
• Experience in leading a customer-facing business and relationship building with C-level customers
• Extensive understanding of development lifecycle and delivery.
• Highly analytical and data driven decision making, comfortable in utilising metrics and tools to inform decision making.
• Project Management Experience (PRINCE2) & knowledge of project delivery within GovTech (Desirable)

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning- there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

What will a day in this role look like:
 

• Provide technical guidance and oversight throughout the development and construction phases of wind farm and other renewable energy technology projects.
• Support project teams in understanding and mitigating risks associated with renewable energy projects.
• Oversee the design process of wind farms to ensure compliance with industry standards and project requirements.
• Support the development and preparation of bids for renewable energy projects, including technical specifications and cost estimates.
• Be a technical practice leader for wind farm projects nationally, ensuring best practices and knowledge dissemination across the organisation

This role is a 12-month max-term contract

THE ROLE

We are looking for a strategic-thinking Digital Content Director to join our dynamic team of Thinkers & Makers at Prodigious PLAY.

As a senior leader in the PLAY team, you will be responsible for managing a team of 2 to deliver integrated digital content strategies seamlessly into larger marketing campaigns for some of the most well-known local and global brands.

You will work collaboratively with all partners – particularly the media agencies of the Groupe, clients and direct, to provide innovative and value-based content solutions across a broad range of digital channels - Social, Bvod, Digtial Audio etc. You will act as a platform expert to guide clients and help inform decisions for content, lead the brief response process, and collaborate with different skillsets and capabilities.

This is a highly client/agency-facing role, so we will be looking for solid client servicing experience and presentation skills. You must have proven skills in developing digital content strategies and presenting content solutions to meet brief objectives. You will be responsible for the daily management and ongoing development of your team, and report into the Head of Content.

You’ll be responsible for:

• Implementing content strategies that integrate into broader media and marketing plans and delivering high-quality content from concept to production.
• Team leadership – ongoing development and management of Content Managers & Executives to enhance their thinking and deliver innovative content solutions.
• Drive new business opportunities for PLAY through agency and direct client engagement.
• Knowledge of all aspects of our solutions across Prodigious + PLAY and how we integrate with media and creative to provide holistic and seamless content experiences

The person we’re looking for:

• Ideally 6 - 7 years of agency experience, or experience in a similar role.
• Ideal for a Senior Content Manager looking to step up into a director role, or a Business Manager or Media Manager with strong digital skills looking to pivot into content.  
• The new media landscape, and how content plays a pivotal role in delivering business outcomes for brands.
• How to build case studies and communicate the effectiveness and impact of past campaigns to demonstrate capability and drive new business.
• Strong people management skills and effective communication skills.
• Client management and experience working with senior stakeholders.

PUBLICIS GROUPE BENEFITS

Be a part of the Publicis Groupe family, one of the world’s most progressive and dynamic modern communications businesses, enjoying all the perks that come with our network offering:

• A comprehensive Wholeself program supporting Physical, Mindful, and Financial wellbeing
• A rewarding office environment backed up by our Publicis Liberté flexibility approach working your way, with us!”
• Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network
• Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes
• A culture of open feedback and support to achieve your goals through our Career Conversations program
• A committed Diversity, Equality and Inclusion strategy driven through our Viva!
• Women, Égalité, enABLE and Embrace (reconciliation action plan) programs
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year
• Parental leave policy with up to 18 weeks paid primary carer leave and generous secondary carer benefits
• Access to counsellors, psychologists, and professionals through Sonder - an all-in-on digital wellbeing technology platform designed to support psychological, medical & safety needs

Prodigious, as a part of Publicis Groupe believes that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions.

We encourage applications from Indigenous Australians, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers, and lesbian, gay, bisexual, transgender, and intersex (LGBTI) people. We are committed to providing reasonable adjustments for employees with disabilities and for candidates in our application process. If you need assistance or adjustment due to a disability, please contact us

We are seeking a highly experienced and passionate Portfolio Director of Talent and Culture to work on a Full Time basis. You will be responsible for managing all aspects of the human resources function and supporting the growth and development of the team with a hands on approach.

Keys duties include, but are not limited to the following:

• Reporting to the Portfolio General Manager, you will collaborate with the Leadership Team to provide  guidance, motivation & advice on all HR related matters
• Drive Team Member Engagement and promote a positive culture
• Develop and continually review HR strategy on learning & development, engagement, recruitment / retention,  rewards & recognition, workforce planning & people initiatives
• Act as a trusted advisor and provide advice in the resolution of issues including performance management, grievances, investigations, role changes and remuneration reviews
• Complete HR reports and projects

About You… 

You’re energetic, love to chat and genuinely a people’s person. You are always a step ahead of the rest and a self-starter who will make this role their own. A Entrepreneurial mindset, you relish being a mentor, a leader, who enjoys food & wine. You like Accor, are ‘relentlessly guest obsessed’. Everything you do, helps our guests feel welcome and valued, to give them the best experience possible.

The Role 

This is an opportunity to develop and execute the food & beverage strategy for the hotel and take full accountability for business goals. This position reports to the General Manager, collaborates closely with the hotel leadership team, and is responsible for Food & Beverage business, talent development, guest experience and maximising revenue and overall financial performance of the various venues;

• Small Holdings bakery café
• Bocatta Italian restaurant and bar
• Amber State taphouse
• In-room dining, mini bar and banquets

What you’ll be doing ?

• Designing, costing and implementing innovative menus incorporating both Accor standards and standalone venue positioning
• Owning, creating and driving revenue
• Maintaining Food, Beverage and wage costs in line with budget
• Staying aware of market trends on food and competitors
• Proactively setting, implementing and reviewing service standards
• Ensuing safety & hygiene standards & compliance across the food and beverage operation to achieve HACCP standards.
• Employee recruitment, training and development including - people succession planning for sustainable succes.