Total 62,717 Others/Any job vacancies in NSW - Regional - New England & North West NSW

Our Purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

About The Role

This is an excellent opportunity not to be missed! You will be joining a fantastic Software Asset Management team in our extensive Service Operations business. The SAM team support each other and work collaboratively across a range of managed and project services. This is a chance to make your mark in a business with strong people and customer focus.

This role is preferably located in Canberra, although remote work is supported, and is ideal for someone who is experienced in Software Asset Management and Software Licensing and keen to develop a career with loads variety and opportunity.

If you already have Baseline Security Clearance this will be advantageous, it is required.

What You’ll Bring

We’re looking for a proactive, independent, enthusiastic team member who’s interested in being part of a larger group delivering a high quality and complex service to our customers. You’ll bring expertise developed over 3+ years in a Software Asset Management, IT Asset Management, or Licensing Sales, as you will be supporting the delivery of the Software Asset Management (SAM) service for a large Federal Government account.

Your ability to work with other members of the client management team to develop and deliver quality solutions for our customer is critical to the success of our service.

As part of the role you will provide quality customer service enhancements in optimising the SAM Service, planning the service implementation, championing the delivery of the service and processes, and verification and continued maintenance of the SAM Service.

What You’ll Do

In this role you will work collaboratively with other Software Asset Management (SAM) team members, Software Licensing Consultants, and Service Delivery Managers. Essentially, the Software Asset Manager will:

• Manage the relationship with key Customer stakeholders and Datacom Managed Services.
• Act as SAM Subject Matter Expert for the account.
• Ensure effective and smooth delivery of our customer’s SAM services.
• Contribute to the achievement of the outcomes of the contract.
• Delivery and support the Business Development Process.
• Ensure that SAM plans, processes and procedures are delivered incorporating good practise methodologies, accurately documented, successfully implemented, appropriately communicated to customer’s stakeholders, and provide continuous SAM Improvement with our services for our customers.
• You are a key contributor to the management of the Software Asset Lifecycle for our customer. This includes identifying the software inventory, capturing license entitlements, performing ongoing software compliance checks, and remediation as appropriate.
• Manage, maintain, and facilitate the renewal of software maintenance by validating the renewal details to ensure the information is correct and valid and also update the Software Asset Register/Technology with the new licensing details.
• Facilitate software procurement for the account including the tasks of retrieving quotes from software vendors or Datacom’s internal procurement team, approval from the business and facilitating the procurement and associated software lifecycle tasks.
• Review current software Terms and Conditions, License Agreements, and License Contracts to ensure that the account is not exposed to any breaches or risks.
• Provide quality customer service through adherence to Datacom’s Asset Management service delivery methodology and processes.
• Experience in using SAM technologies and their capabilities, in particular, Flexera FlexNet Manager Suite and/or Snow License Manager. You will be responsible for monitoring the health of the SAM technology and will proactively work with technical teams to ensure the technology is maintained to acceptable standards.
• Experience with ITSM tools like Cherwell or Service Now will be advantageous.
• Interpret data outputs from the SAM technologies and other tools to provide accurate and timely reporting.
• Be able to follow documented procedures to support the deliver of consistent services.
• Perform license reclamation activity and record cost avoidance.
• Propose remediation and optimisation activities that may result in reduced compliance risk and/or financial savings and cost avoidance.
• Liaise with service management, and customer teams to define, optimise, and develop SAM standards, processes, procedures, plans and controls to ensure appropriate service asset information is recorded and maintained.
• Work collaboratively with a larger SAM team in delivering SAM Services as well as autonomously within your dedicated account.

You must hold Australian Citizenship as a Baseline Security Clearance is required, and it will be advantageous if you already have one.

Culture and Benefits

Datacom is ones of Australia and New Zealand’s largest suppliers of Information Technology professional services. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

At Datacom you'll be recognised and valued for your contributions. We're growing year on year and can provide stability, career opportunity and a collegial, agile, flat-structured environment that empowers people and promotes autonomy. We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. We operate at the leading edge of technology to help ANZ’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

If you would like to know more and this sounds like you. Please apply online today!

The Team

The End User Compute team consists of deployed engineers to customer sites and roaming technicians. The team have a strong technical background and can sufficiently handle most technical requests that an end user may log. Success is measured by customer feedback and leading indicators of support health including the age of open tickets.

The Role

As Customer Experience Engineer you will provide end user support for all technology issues and request that are escalated by the customer service analysts. You will ensure customer service agreements are met and provide a single point of contact for ownership of escalated requests and issues. The role will be based in our Sydney office and at our main client’s office in Port Botany, NSW.

Your core responsibilities will consist of:

• Ensuring all policies, procedures and work instructions are followed in the interests of customer satisfaction and contractual obligations in agreed hours.
• Resolve incidents and requests within SLA.
• Escalate to 3rd party support/ vendors where appropriate.
• Initiate and complete problem diagnosis & produce recommendations.
• Produce KBA’s (Knowledge based articles) to enable the Service Desk Analysts to close more cases.
• Enforcing and reviewing process to ensure documentation is current and to initiation escalation as required.
• Implement authorised changes.
• Diagnosing issues and provide solutions, utilising knowledge entries where possible.
• Maintaining accurate ICT spares inventory.
• Providing remote diagnostic troubleshooting and checks for customer incidents.

What will you bring?

• Strong technical understanding of LAN/WAN/Voice/Security/Server/Desktop technologies with demonstrable experience in one or more technologies.
• Possess a strong understanding of ITIL processes.
• Australia drivers licence is required.
• Excellent written and verbal communication skills.
• Ability to priorities a high demanding workload and conscientious of time management.
• Pride yourself on being a self-starter who works well under pressure with high attention to detail.
• Exhibit outstanding customer management skills.
• Have a passion and desire to develop and share knowledge.

As a valued member of ‘Logicalis Australia’ you will enjoy several benefits, such as;

• Supportive team environment: Confidential pulse checks tell us we are known for being "Unselfish with knowledge", "Flexible and Diverse" and "Give a shout-out and there will always be help"
• Pick your own adventure: Our people have moved from Help-desk to Cloud-Engineering. Admin to Project/Program Management. Project Management to Product Development. If something interests you, we’ll fund you to learn it, so you can become it!
• Breadth of experience and purpose: People here can have an idea, make a plan, and see it through. Our people enjoy genuinely impacting change and controlling their professional success.
• Flexible, modern, working arrangements: Find your own method for collaboration and productivity to achieve a happy balance.

*Do I need to meet all the requirements to apply?*
Studies by several different sources have shown that, on average, men will apply for a job if they meet 60% of the application requirements. In contrast, women/non-binary people will seek to match a much higher percentage of the requirements before applying.

We encourage everyone to apply and give us a chance to evaluate your skills and experience. We are all learning on the job, and although the listing above has been carefully compiled, we are also open-minded and interested to hear about the value you can bring to the role and Logicalis.

*How can I demonstrate that I have particular needs in the application process?*
For people living with disabilities, chronic illnesses, or neurodiversity, adjustments and support can make a decisive difference in the application process. If you need any specific accommodations (tools, time, etc.) and feel comfortable disclosing this, please let us know.

Business Development Manager - Inverell

Level Electrical & Air are seeking an experienced Business Development Manager (BDM) to join our expanding team based in Inverell. The successful candidate will join a team who provide high quality products & services from electrical, data & air conditioning whilst also researching other products & services to add to the business revenue streams. 

• Autonomous, can-do attitude
• Strong Time Management
• Ability to collaborate and communicate effectively with technical and non-technical stakeholders and customers
• Existing commercial relationships & sales experience with sales targets/KPI's knowledge will be an advantage
• Be able to work autonomously, be self-motivated as well as working well as part of a team
• Ability to build trust, value others & communicate effectively.
• Ability to manage competing priorities and manage multiple projects
• High attention to detail and accuracy

• Competivie salary pending proven experience in a sales type role
• Access to a bonus scheme (profit share)
• Company vehicle with fuel card for personal in town use & beyond upon request
• Company supplied iPhone or phone allowance
• Further training opportunites
• Working from home on occasions
• Autonomy to plan your own weeks schedule
• iPad or laptop

About the Role

The Administration Officer is a newly created position that will report to the Head of Operations (HoO). This position will be responsible for managing the office facilities and co-owners’ management including strata committee commitments and responsibilities. The Administration Officer will provide general administration support for the Head of Operations, CEO and other members of the team as required. The Administration Officer will support the HoO with compliance including providing HR administrative support and some basic IT support including but not limited to new employee set up.

 This is a fast paced and diverse role that requires energy, initiative, service, relationship management, stakeholder management, pro-active organisational and problem-solving skills. The successful candidate will bring medium level administration experience and will be based on site in our Sydney CBD office, with hybrid options on arrangement.

About the Business Services Department

Business Services is responsible for the efficient and effective operations and operational performance of the Agency, including development, delivery, evaluation and reporting of strategic and operational planning and policy development across Human Resources, Administration, Property Management, Finance, Information Technology, Compliance, Governance, Finance Reporting and Risk Management. The team works closely with other Departments and partners to enhance a culture of collaboration, creativity, and trustworthiness.  We provide processes, tools, advice, and support to other Departments to operate as effectively and efficiently as possible and identify opportunities and implement solutions for continuous improvement.

About Act for Peace

 We believe all people are created equal, and we should love our neighbours as ourselves. Yet, right now, we’re living in a world of ‘us’ and ‘them’. Divisions are deepening, conflicts are escalating, and climate inaction is placing lives in peril.

 It means every day, more of us around the world are forced from our homes by violent conflict and disaster.

 For more than 70 years, Act for Peace has brought people together to respond to this injustice. Meeting urgent needs, advocating for change and backing displaced people to reclaim control of their lives.

 Founded by the Australian churches, we are a diverse collection of people united by a powerful conviction: to create a just and peaceful society, we must work together. It’s both the right thing to do, and the only thing that will work.

 That’s why we work in solidarity with long-term local partners; and collaborate with local, regional and global networks, academics, governments and the UN; to ensure people uprooted by conflict and disaster have a safe place to belong.

 OUR VISION
A world where everyone belongs.

 OUR PURPOSE
To create, together, a world where people uprooted by conflict and disaster have a safe place to belong.

For more information about Act for Peace, including our strategic framework, principles and policies, please visit our website www.actforpeace.org.au

Essential

• 3+ years’ experience in a similar administrative role

• Strong administrative, planning and organisation skills, with attention to detail, ability to problem solve and juggle competing priorities.

• Possess high level skills in Microsoft products (Word, Excel, PowerPoint, Outlook, SharePoint) and other software programs for task management and coordination.

• Proven ability to work effectively in a team environment and apply initiative.

• Ability to communicate effectively in external stakeholder settings.

• Strong interpersonal skills with a high level of professionalism – face to face, over the phone and through correspondence

• Demonstrated experience in maintaining confidentiality and sensitive information.

Desirable

• Experience in NGO sector

Other

• Eligibility to work in Australia.
• Commitment to living the values of Act for Peace
• Commitment to abide by the principles, policies, and codes of conduct of Act for Peace
• Occasional work outside standard business hours may be required (reasonably)
• Ability to thrive in a diverse, multicultural, and multi-talented workplace.

Full details including selection criteria can be found in the information pack which can be found HERE.

Applicants with a background of forced displacement are encouraged to apply.

Act for Peace takes the prevention of fraud, sexual misconduct and harassment, and the protection of children seriously.

• Employment is conditional upon the outcome of an Australian Police Background check, as well as an equivalent police background check for any country in which the applicant has lived for more than 12 months during the last five years and for each country of citizenship. A working with children check may also be required.
• Strict adherence to our Code of Conduct, Child Safeguarding Policy, Child Safeguarding Code of Conduct, Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH) Policy and the Privacy Policy is mandatory.
• Copies of our policies can be found at www.actforpeace.org.au/our-policies

• Flexible hours (role to based mostly on site)
• Training & Development
• Employee Assistance Program - Counseling
• Salary Packaging

About Us

The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.

Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes. With over 180+ staff and 25+ different countries represented in our business, we’ve cultivated a respectful and positive workplace where everyone feels valued, respected and empowered. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business.

Our people are our difference, and we are always looking for amazing talent to join our team. If you’re looking for a highly successful, inclusive and fast-growing workplace, we’d like to talk to you.

The Role:

We are currently seeking a motivated Senior Security Architect to join our high performing cyber security practice. You will have experience with discussing, scoping, proposing, selling and delivering a range of projects for a range of clients from various industry verticals and will be a proficient Security Architect with expert knowledge of systems and/or networks and architectural frameworks and approaches. You will also ideally possess an IRAP Assessor certification.

Responsibilities

• Assist in a Pre-sales capacity, demonstrating solutions and guiding customers through their requirement for security solutions
• Deliver security projects including initial client workshops to understand technical specifications and the creation of project deliverables such as High-Level Designs, Detailed-Level Designs, Implementation & Test Plans and As-Built Documents
• Conduct technical workshops, GRC audits and presentations to deliver to a technical audience
• Consult across a variety of security disciplines including infrastructure security, security solution design, risk management and web & application security

• 5+ years' experience as a Security Architect with expert knowledge in the areas of security architecture & security infrastructure
• Ability to review new and existing Information Technology projects for information security compliance by developing, documenting, and communicating adherence to architecture, blueprints, components, standards, and strategies
• Consult across a wide variety of information security disciplines including infrastructure security, security solution design, risk management, web, and application security
• Strong technical writing and risk assessment experience
• Problem-solving, critical thinking and time management abilities
• Working knowledge of international security and risk-related standards or frameworks such as SABSA, CISSP, ASD8, NIST, ISO-27000 series, PCI and GDPR
• A certified IRAP Assessor or pursuing the IRAP Assessor certification
• Design experience for SWG, CASB, PAM, VM and other security controls is highly desired
• Outstanding written and communication skills including experience with an executive audience

A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.

Here are some of the best bits about working at The Missing Link and some the ways we try and maintain our staff happiness levels:

• Supportive, collaborative and respectful environment
• Training / mentoring programs
• Regular fun social events
• Diverse range of employee benefits including paid volunteer days
• Great bonus structure
• Free breakfast, drinks and monthly lunches

Who are we? Birdeye is a high-growth software company with 1000+ Global employees & offices in Sydney, Melbourne, London, San Francisco, Dallas, India & the Philippines.

We are backed by some of the biggest names in Silicon Valley & are charging towards one of the most successful IPOs in recent times. Over 100,000 businesses use our software every day to power their business.

We are proud to have been recognised as the #1 vendor in our space globally for the last 5 years running on G2 from both a product & service perspective.

The role

This role is suited to Account Executives with previous software sales experience. You would be joining a high-performing team of diverse 20+ Account Executives in Sydney.

It's a full 360-degree role that involves both prospecting & closing and you'll be supported by a strong SDR & Marketing team which is responsible for driving inbound leads. It is certainly suited to people with a highly driven "Hunter" type mentality. Must have resilience!

You will receive best-in-class initial and ongoing training, and you'll be given a clear career progression path.

• 2-5 years of proven OUTBOUND software sales experience (B2B or B2C)
• Proven track record achieving sales KPI
• Competitive nature
• Strong verbal and written communication skills
• Confident dealing with business owners
• Organized and proven ability to multi-task

• $80,000 - $85,000 plus super & monthly commission ($120,000-$170,000+ OTE). Top earners can earn $200k - $250k OTE.
• Fast track progression structure (clear merit-based system)
• Work from home 2 days a week after training
• Birthday leave
• Regular Social activities & 3pm finish on Friday during summer
• Strong internal Digital Marketing team designed to back our sales team
• Annual MVP trip
• Company anniversary presents
• Discounted gym membership & health insurance
• Paid parental leave

Why join Chuffed.org?

We're a purpose-led crowdfunding platform that's amplifying the actions of ordinary people who are changing the world on issues like climate justice, Black Lives Matter and refugee rights. 

To date we’ve helped raise $100M+ across 20,000 campaigns in 23 countries and are backed by Blackbird Ventures & the Telstra Foundation.

Our team have supported the Biloela family to get back home, fought alongside the Wangan & Jagalingou Cultural Custodians to Stop Adani, and helped back the most significant climate change action groups across the world; Extinction Rebellion, Just Stop Oil, Last Generation and more. 

What you’ll do

You’ll spend your days building and maintaining the products and features that help make Chuffed the preferred crowdfunding platform for the biggest direct action groups in the world.

Here’s how you’ll spend your days:

1. Lead the development team in designing, implementing, and maintaining high-quality applications.
2. Collaborate with cross-functional teams to define project requirements and specifications.
3. Provide technical guidance and mentorship to team members, fostering a culture of continuous learning and improvement.
4. Oversee the development and implementation of scalable and efficient PHP code using PHP 8 and Laravel 10.
5. Manage and optimise MySQL databases to ensure high performance and reliability.
6. Conduct code reviews and ensure adherence to coding standards and best practices.
7. Solutions architect a technology strategy, considering key factors as risk assessment, scaling, re-usability and resource allocation
8. Work with stakeholders to assess feasibility and deliverability of solutions
9. Understand the business context of development initiatives to align technology solutions with organisational objectives.

About You

• You have proven experience as a Senior Developer in a Laravel environment.

• You have in-depth knowledge of PHP 8 and Laravel 10, with a strong understanding of modern PHP development best practices.
• You have a strong growth mindset - you’re not afraid to take risks, fail and learn. You’re always looking for ways to develop and improve your skill set.
• You’re passionate about social justice and have a strong desire to help Chuffed campaigners succeed

Bonus points if you have

• Experience with IaC principals/tooling (Terraform)
• Front-end experience with frameworks (ReactJS)
• Experience with GraphQL APIs
• Experience with AWS (ECS, Elasticache, RDS)
• Proven success mentoring other developers

• $140k-150k plus superannuation plus equity ownership in Chuffed.org.
• We value work-life balance. Work autonomously from home and meet up with the team intermittently to collaborate in-person. We’re based in Sydney but open to remote employees within Australia. 
• Work alongside industry leading marketers and digital engineers in a small and agile team with deep industry connections
• Spend your days amplifying the work of campaigners pushing for progressive social change around the world

We’re building a diverse and inclusive workplace. We encourage people from all backgrounds, ages and abilities to apply. We value all kinds of experiences, so even if you don’t meet all of the requirements outlined above, we encourage you to apply.

Simple Machines’ mission is to ensure our clients get the most out of their data by designing and building modern data platforms, engineering data powered software applications and products, and enabling engineering and data driven business focussed use-cases.

We need you to help us design and deliver a fantastic program of data focussed engineering projects for our globally distributed client base.

Simple Machines is looking to hire a talented Analytics Engineers to join our amazing team.

This is a full-time hybrid role to be based in our Darlinghurst, Sydney office.

About the role

You’ll work closely with our engineering and analytics teams to understand client needs and design and successfully deliver business critical solutions.

Sound good so far?

Here’s a brief overview of the role’s responsibilities:

• Write maintainable and performant transformations in analytical warehouses.
• Work with data modellers to understand transformation requirements.
• Work with business users to produce reports or optimise reporting layers.
• Orchestration of production transformations.

What we need from you as an individual.

• Above all, be a great internal and external communicator. You’ll possess a hospitality mindset in managing and engaging collaboratively with all stakeholders, inside and outside the business
• Lead from the front and by example. You’ll take true ownership of tasks, taking responsibility for goals and outcomes
• Bring a genuine fit-for-purpose mindset to everything that you do
• Strong SQL engineering, client engagement and communication skills are an absolute must
• Demonstrate a genuine passion for technology and continually learning – a growth mindset that believes there is always, always more to know
• Exhibit a humble, low-ego attitude

The technology experience we’re looking for.

The required skills that we’re after:

• Deep experience with SQL
• Effective communication skills with both technical and non-technical stakeholders
• Understanding of benefits and trade-offs between analytical and transactional databases
• Experience with one or more data warehouses, e.g. Snowflake, Redshift, BigQuery, Greenplum, Teradata.
• Experience with query performance optimisation.
• Understanding of benefits between modelling techniques, e.g. star schema, dimensional, denormalised.
• Programming experience.

The skills that we would love for you to have but that aren’t essential:

• Experience with orchestration of production data transformations, e.g. with tooling like Airflow
• Understanding of modern data formats, e.g. Parquet, Avro
• Experience with data validation and data quality techniques
• Experience with software development lifecycle tooling, e.g. git
• Experience with building data projects in DBT
• Development experience with languages such as python, spark

orking at Simple Machines

We’re looking for someone who’s as passionate as we are about building a world-class technology company specialising in engineering for data.

Just some of the benefits of working with Simple Machines include:

• Generous parental leave: Three months’ fully paid primary carer leave and one month fully paid secondary carer leave, subject to a minimum 12 month tenure.
• Learning and development: We all love continually learning and have a generous budget for you to upskill, join conferences, get certified and qualified.
• Lunch is on us. Always! We happily supply lunch at each of our office locations every Monday, Wednesday and Friday.

About Simple Machines

Simple Machines isn’t your typical consultancy. Rather, we’re a firm of passionate and talented expert consultants that are as much a community as a company.

When we set out to make a difference nearly 10 years ago, we did so because we weren’t happy with the status quo of technology consultancies. We wanted to build a company we would want to hire ourselves. And we’ve done just that.

At the core of our company is a team of talented individuals, many of whom are at the top of their field. We regularly present at local and international conferences, committing to many of the open-source projects we utilise in our day-to-day engagements and release many other projects back to the broader technology community. 

It would be great if you could join us.

Apply now and let’s see where the connection takes us.

We are hiring for a Customer Lifecycle Consultant to join our team, have a read and see if this sounds like a fit for you:

• Are you looking for your next opportunity in Digital?
• Do you want a role that will both challenge you to grow and improve?
• Would you like to have the opportunity to work flexibly and Remote-First whilst also being supported?
• Would you like to work for an Agency awarded Top 10 Best Places to Work 2022 in the AFR Media + Marketing list?

If you have answered yes, then let's start a conversation!

We are looking for an awesome individual who is passionate about building high performance Digital Strategies. We are looking for a Creative and Strategic thinker who has experience in implementing Email and SMS to nurture and grow Direct to Consumer and eCommerce businesses.

• A strong understanding of the customer lifecycle and the ability to develop, execute, monitor and optimise email marketing strategies that target the entire customer lifecycle. This includes identifying key touchpoints, creating customer personas, and mapping out customer journeys.
• Experience with marketing automation platform Klaviyo and Hubspot, and the ability to set up and execute campaigns that engage customers throughout the lifecycle.
• Manage the full copywriting, design and development process for all digital asset creation. 
• Implement UX techniques to improve the user experience and increase conversion rates across the marketing funnels.
• Adept at wireframing using Figma, and building out creative sequences and offers to engage customers.

• Prepare performance analysis reports and make recommendations to adjust and improve strategy performance. 
• Review analytics to identify areas of opportunity across the client campaigns. This includes familiarity with tools like Google Analytics, TripleWhale and CRM platforms.

The ideal candidate:

• Thrives in a fast-paced and high-pressure environment, with the ability to work effectively under pressure while managing client and team expectations and competing priorities. The ideal candidate should be able to handle stress and maintain a positive attitude while delivering high-quality work on time.
• Highly experienced in Klaviyo with building out Campaigns and Flows for both Email and SMS.
• Is confident in writing copy and thinking creatively.
• Demonstrates a strong understanding of the broader Performance Marketing landscape: Google Ads, META Ads suite, Programmatic, TikTok, Twitter, Pinterest, LinkedIn, and other ad platforms.
• Enjoys working in a collaborative, social atmosphere, and values frequent communication with team members. The ideal candidate should be comfortable with communicating via video calls, in-person meetings, and other remote communication tools.
• Has excellent communication and interpersonal skills to manage direct relationships with both internal team members and clients. This includes the ability to effectively communicate through written, verbal, and video communication tools, and provide excellent customer service to clients.
• Lives & breathe digital marketing, and wants to learn quickly and towards being a world-class Digital Marketer.
• Love working remotely, enjoying the benefits of working from home or while traveling!

This is a dynamic role with things changing on a daily and weekly basis. To be successful in this role you need to think quick, move fast, and love change.

Webprofits is a leading digital marketing consultancy with a 17-year track record of delivering measurable results for our clients. Our team comprises the best minds in strategy, marketing, and technology across Australia. We are passionate about understanding our clients' businesses and tailoring digital growth efforts that will reach and resonate with their specific audiences.

As a remote-first team, we foster a culture that promotes transparency, learning, and excellence with quarterly in person events primarily in Sydney. Our Customer Lifecycle Consultant role will be fully remote, with the added benefit of being able to work from home.

At Webprofits, we offer a dynamic and exciting work environment that encourages personal and professional growth. We provide our staff with access to the latest tools and technologies, as well as ongoing training and support to help them succeed in their roles. Join our team today and become a part of a company that is dedicated to delivering outstanding results for our clients.

Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage and 3D printing, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible and as an organisation, we offer workplace flexibility, support diversity and promote events and activities to support wellbeing. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles.

About the role

We are seeking an enthusiastic Operations Coordinator to join our Operations team! Reporting to the Customer Success Manager – Operations, this role is responsible for coordinating deliveries of multi-functional devices and printers. Working closely with our logistics partners, account managers, supply chain and service teams, this role will ensure that customer expectations can be met in the timeframe provided, contributing to the overall customer experience and satisfaction.

• Efficiently plan, schedule, and coordinate deliveries to meet customer requirements.
• Verify product availability and coordinate with the inventory team to maintain accurate stock levels.
• Provide timely updates to customers and sales team regarding delivery status and any potential delays.
• Provide exceptional customer service by addressing inquiries, resolving problems, and ensuring overall customer satisfaction.
• Maintain accurate SAP details of deliveries, including customer notes on order, delivery confirmations, and customer feedback.
• Collaborate with the national warehouse, state workshop, logistics, and service teams to streamline delivery processes.
• Actively participate in process improvement initiatives to enhance delivery efficiency and effectiveness.

Who are we looking for?

• Previous experience in logistics, delivery coordination, or a related field.
• Strong organisational and multitasking skills.
• Excellent communication and interpersonal abilities.
• Proficient in using delivery tracking systems and related software.
• Detail-oriented with a focus on accuracy and quality.
• Ability to adapt to a fast-paced and dynamic work environment.

As per Konica Minolta compliance procedures, the successful candidate will be required to undertake background checks.

You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.

Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities. We have been thrilled to receive a citation from the Workplace Gender Equality Agency (WGEA) as an Employer of Choice for Gender Equality 5 years in a row.

Equal Opportunities

We are committed to providing equal opportunities and actively encourage applicants from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion or disability.
If you are require any adjustments/assistance during the recruitment process please reach out to [email protected]

Join our Team and thrive in an environment built on strong Collaboration, continuous Learning and personal Growth. Everyday at Konica Minolta is an opportunity to share your Ideas, influence Change and engage with colleagues from diverse backgrounds and experiences.