Total 53 job vacancies by My NRMA

What you’ll do

We are currently looking for casual General Purpose Hands (GPH), working across a 7 day per week roster, where you will be responsible for a high level of interaction with maritime customers.

As the face of the company, this opportunity will be responsible for assisting with vessel operations while providing a customer service to the passengers on board. This is a hands-on position, assisting passengers, fulfilling GPH and cleaning duties.

Your key responsibilities will be to:

• Work under the direction of the Master to maintain a safe and compliant marine operation.
• Ensure compliance with all policies and procedures
• Safe deck line and boarding hardware handling
• Cleaning of passenger cabin and deck areas in a safe and efficient manner
• Watch keeping duties as instructed by the Master
• Passenger ticket validation, passenger assistance and maintain good passenger relations
• Safety and satisfaction of passengers on board
• Delivery of on-board kiosk beverage sales compliant with Responsible Service of Alcohol guidelines.

What You’ll Bring 

• NSW Responsible Service of Alcohol license
• AMSA General Purpose Hand Certificate of Competency
• Current First Aid Certificate

What’s In It For You?  

At NRMA Marine our benefits include more than just great discounts. Here's a taste of what you can expect:  

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more! 
• Discounts on all NRMA insurance products including car, home & travel  
• Employee Referral Program where you may be eligible for a $2,000 referral bonus payment 

Know You Belong  

At the NRMA we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected.  

From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.

SIXT Australia is on the lookout for a Fleet Optimisation Manager to join our team on a permanent full time basis.

The role offers the flexibility to work from home and across our Sydney CBD and/or Olympic Park offices as agreed and required for the role. This role can also be based remotely at any of our offices.

The Fleet Optimisation Manager is responsible for the management of the SIXT Australia fleet to deliver and exceed set business targets. This role contributes to the optimum utilisation of the fleet and assists key stakeholders in identifying opportunities to vary fleet mix and numbers to meet business requirements. The Fleet Optimisation Manager plays a critical role in ensuring the fleet’s operational readiness, cost efficiency and alignment with business objectives.

Your key responsibilities will include:

• Making fleet recommendations to stakeholders based on apparent trends with regard to utilisation and pricing  
• Monitoring and controlling floating fleet issues; repatriation of fleet back to site locations where necessary to maximise utilisation  
• Assisting with the acquisition of fleet and disposal of fleet in line with the national fleet plan  
• Driving rental days and utilization of vehicles through forward planning & repair monitoring  
• Identifying and implementing growth strategies to drive business performance
• Conducting analysis and reports to ensure business targets are being met and outlined

What You’ll Do 

We currently have exciting permanent part time opportunities to join the NRMA Marine team as a Master <45m. You will work across a 7 day roster, where you will be responsible for the safe, clear and diligent management of the vessel and crew, while the vessel is being prepared for operation, is underway or finishing its operations, to ensure the day to day operations attain the standards required.

 Specifically, you will be required to:

• Ensure the safe navigation and operation of the vessel complying with maritime regulations and company guidelines
• Maintain and update vessel systems and maintain accurate paperwork on the vessel
• Manage the crew, crew attendance and performance
• Ensure the overall satisfaction and safety of passengers on the vessel including directing your crew as appropriate in their primary roles and duties
• The enforcement of vessel security including managing security threats, breach reports, emergency situations and security screening
• Manage the crew to ensure the vessel is clean, safe in good order for service
• Manage the crew compliance, including vessel and land-based training and drills, compliance with maritime regulations, Code of Conduct requirements and Responsible Service of Alcohol
• Have full knowledge of the Safety Management Systems while promoting and reporting on a safe work culture.
   

What You’ll Bring  

• Current Master <45m (minimum); 
• Current MED2 (minimum);
• Certificate of Local Knowledge (Port Jackson)
• Current First Aid Certificate
• Current Certificate of Medical Fitness (AMSA or equivalent)
• Current Working with Childrens’ Check (or completion within 3 months)
• Responsible Service of Alcohol (desirable not essential)
• Sound line handling and seamanship skills
• High level of self-motivation and organisational skills
• High level of personal presentation
• Proven interpersonal skills and a strong ability to communicate at all levels
• Demonstrated ability to maintain vessel machinery and auxiliary systems

What’s In It For You?  

At NRMA Marine our benefits include more than just great discounts. Here's a taste of what you can expect:  

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more! 
• Discounts on all NRMA insurance products including car, home & travel  
• Employee Referral Program where you may be eligible for a $2,000 referral bonus payment 

Know You Belong  

At the NRMA we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected.  

From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.   
 

The Senior Manager NTSU (National Technical Support Unit) is accountable for the delivery of the NTSU strategy, in line with the Charter and responsible for leading the National Training Group on behalf of the Roadside Assistance Strategic Operations (RASO) Group. RASO is a group of all the national motoring clubs around Australia eg. RACV, NRMA, RACQ, RAA.  

The position reports into the NRMA and demands a high level of strategic, commercial and people leadership skills, as well as influencing capability, attention to detail and a desire to drive continuous improvement through research and development programs.  

Within this context, the Senior Manager NTSU will manage a team of three, foster strong relationship across market leading vehicle OEM’s and other key bodies across the Automotive Industry, with a mandate to ensure that Roadside Patrols and Towing have access to the latest technical information. 
 

What You'll Bring 

• Leadership, ability to coach/mentor and develop, lead multiple insource/outsource teams, manage performance and achieve goals. Training experience beneficial but not essential 
• Pragmatic in approach to activity and delivers real world solutions 
• Tertiary qualifications in management, business, finance or a related discipline 
• Resilient by nature and ability to effectively lead through a transformational landscape  
• Extensive experience in senior management within a customer service environment 
• Business/commercial acumen combined with highly developed financial and business skills 
• Exceptional and accurate data analytical skills combined with the ability to think strategically 
• Excellent interpersonal skills to work with executives, resolve differences and facilitate decision making 
• A strategic thinker, with high level communication skills 

What's in it for you? 

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you. 
  

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• Discounts on all NRMA insurance products including car, home & travel 

At the NRMA, inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve. 

If this sounds like what you have been looking for and you’re ready to really make a difference, we are waiting to hear from you!  

• Exciting opportunity for you to shape & drive the training strategy for our SIXT business 

• Bring your creativity and strong instructional design skills to develop our onboarding program and prioritised projects 

• Hybrid work arrangements available to help you balance life’s priorities!   

What You'll Do 

We currently have a 12 month maximum term contract opportunity for an experienced Training and Onboarding Manager to lead our organisational efforts for the SIXT Australia business.   

Reporting to the General Manager, People & Culture, SIXT, you will be responsible for developing and implementing an effective training strategy that aligns with our business objectives. Your primary focus will be identifying training needs, designing relevant programs, training execution and assessing their impact on employee performance and loyalty.  You will use your creativity, design, and facilitation skills to onboard and execute training for new hires, ensuring they become confident team members and enhance customer satisfaction and operational effectiveness.  You will also be responsible for prioritised project specific training and work with key stakeholders to conduct training need analysis and understand business requirements.  

This role offers hybrid work arrangements from our Sydney CBD and Sydney Olympic Park offices with the flexibility to work from home as agreed and required.  There may be a requirement to travel across our SIXT site locations as part of the role.  

Your responsibilities will include, but are not limited to: 

• Design, develop and implement effective training programs tailored for diverse roles across the business with a primary focus on our onboarding program and secondary on project rollout training 
• Collaborate with P&C function and key stakeholders to assess training needs and objectives 
• Liaise with Global SIXT and NRMA resources to utilise and align their training program with SIXT Australia 
• Leverage a blended learning approach that includes e-learning, virtual sessions, self-directed learning as well as face to face workshops, sessions and modules 
• Develop and manage the training plan for onboarding and prioritised projects 
• Conduct a training needs analysis mapped for various roles across the business 
• Manage training and onboarding budget 
• Lead onboarding (including orientation and role-specific) training sessions, whether in-person or virtually, ensuring an engaging and interactive learning environment.   
• Measure and report on defined quality and performance competency levels are met following training  
• Ensure acknowledgement tracking for mandatory training 
• Evaluate training effectiveness through feedback and performance metrics 
• Flex and adapt to changing needs across the organisation and the team, leaning in to assist where needed   
• Stay updated on industry trends and best practices in training and development to continuously improve our training outcomes. 

What You'll Bring 

• BS degree/certificate in education and/or training or relevant field (preferred) 
• Strong instructional design skills across a variety of platforms and tools 
• Experience in training assessment 
• Excellent content creation skills tailored to various roles 
• Skilled facilitator, both online and face to face 
• Exceptional communication skills and interpersonal abilities including the ability to facilitate with confidence, presence and creativity 
• A passionate learner who seeks to continually develop your own knowledge and skills 
• Ability to prioritise and deliver in high-pace environments 
• Ability to plan, multi-task and manage time effectively 
• Strong relationship and planning ability 
• Strategic thinking and problem-solving skills 

What's in it for you? 

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you.   

• Progressive flexibility and well-being benefits to balance all of life's priorities  
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.  
• Complimentary myNRMA membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more  
• Discounts on all NRMA insurance products including car, home & travel  
• Opens the door to other opportunities across the NRMA Group 

At the NRMA inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve. 

• We made the 2022 AFR Boss Best Places to Work List 
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality  
• Certified as a Family Inclusive Workplace 
• Awarded 2022 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer 

Successful applicants will be required to complete pre-employment checks. 

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes. 

SIXT Australia is on the lookout for a Full Time Vehicle Detailer to join the team in Melbourne Airport. 

As a Vehicle Detailer, you’ll meet SIXT Australia’s vehicle presentation standards, exceed customer expectations, and contribute to the successful daily operation of the location. 

Your key responsibilities will include:

• Ensuring vehicles are cleaned and presented to the correct standard, ready for the next customer   
• Refuelling or recharging vehicles as required 
• Conducting basic vehicle maintenance and safety checks 
• Inspecting and recording vehicle damage   
• Moving vehicles around the location and between sites 
• Maintaining a clean and safe working area 

• Spearhead NRMA’s growth by strategically identifying new business opportunities and expanding market presence

• Know you belong, working for an Employer of Choice and iconic Australian brand

• Enjoy flexible working arrangements and career development opportunities 
   

What you’ll do

Play a pivotal role in driving NRMA Roadside’s growth by strategically identifying new business opportunities, expending market presence and nurturing client relationships; across our battery and towing divisions. 

• Develop and execute innovative battery and towing sales strategies and continuous improvement initiatives to drive customer growth and penetration of emerging markets. 

• Develop business plans, proposals, and partnership agreements with defined key performance indicators to drive sales growth and customer retention; across CSC networks, B2B Accounts and NRMA Group businesses. 

• Cross-collaborate across NRMA group businesses to develop and optimise a unified sales journey for battery and towing services. 

• Support the development, rollout, and scaling of proof of concept initiatives to transition successful projects to business as usual operations. 

• Maintain comprehensive knowledge of industry trends and market dynamics in battery sales 

• Foster robust relationships with internal and external business partners to drive budgeting, pricing strategies, and product development. 
   

What You’ll Bring 

• Proven track record of success in business development, with 5+ years of relevant experience.  

• Strong knowledge of business development within mobility and related industries and the ability to understand client needs.  

• Background with managing national customer base with a blend of BDM and account management experience 

• Proven experience in building and implementing strategic sales plan to target new customer channels 

• Exceptional communication, negotiation, and presentation skills 

• Ability to work independently and as part of a team in a fast-paced environment 

• Proficiency in CRM software and sales automation tools 

• Results-oriented mindset with a focus on achieving and exceeding sales targets 

• Strong networking and relationship-building abilities 

• Ethical and professional conduct in all business interactions 

• Strong business acumen and a results-oriented mindset, with a focus on driving cost savings, process efficiencies, and supplier performance improvement.   
   

What’s in it for you?    

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you.   

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities  

• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.  

• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more  

• Discounts on all NRMA insurance products including car, home & travel  
   

Know you Belong   

At NRMA Roadside, we celebrate and welcome differences and work together to create a respectful and inclusive workplace encouraging, supporting and celebrating the diverse voices of our employees. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives, better connecting us to the communities we serve.  

While we continue to commit to an inclusive, equitable and diverse workplace we are proud of our key achievements to date:     

• We made the 2022 AFR Boss Best Places to Work List  

• Recognised by Reconciliation Australia for our ‘Stretch’ Reconciliation Action Plan  

• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2023-2025  

• Certified as a Family Inclusive Workplace  

• Awarded 2023 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer  

If you are ready to join a high performing team and make a real difference, we can’t wait to hear from you! Apply today!  

• Join our Technology Engineering team where you will provide IT support across our group of businesses 
• Be part of a culture that celebrates, respects and supports you for you! 
• Great benefits on holidays, insurance, vehicle servicing, car rentals and accommodation 

What You’ll Do 

We currently have a permanent full-time opportunity for a Service Desk Analyst to join our Technology Engineering team where you will be the first level of support for any IT related matters across the NRMA Group. There is a strong focus on delivering exceptional service to our internal customers and ensuring tickets are resolved within the agreed service levels. The Service Desk Analyst is is to ensure all the required triaging is complete and captured before escalating any IT related matters to the relevant group. 

This role will be based from our Sydney Olympic Park and Sydney CBD offices.   

Specifically, your key responsibilities include: 

• Respond to all phone calls and tickets raised in the ITSM system within an acceptable time  
• Record all call and emails in ITSM call logging software 
• Ensure all tickets raised include all required information and escalating any tickets that cannot be resolved at first level to relevant support groups 
• Update customer of current status of support issues while providing a high level of customer service 
• Update Service Desk team leader before SLA expires in relation to logged support issues 
• Provide setup and support to end users including laptop/desktop, mobile phone, tablets and adhoc queries 
• Support the configuration of existing business applications on the Standard Operating Environment (“SOE”) 
• Research and provide information on technology issues to the team and other support groups 
• Monitor application performance and investigate failures and exceptions within the SOE procedures  
• Provide regular status update of daily operations and other relevant events related to the service desk 
• Create and update knowledge base, FAQ and procedures related to systems, services or applications.  

What You’ll Bring 

• Successful completion of an ITIL Foundation or equivalent certificate level qualification (preferred but not essential) 
• 2 years’ experience in providing technical support to a broad range of users in the corporate environment 
• Sound understanding of the IT infrastructure and systems operated by the Company 
• Intermediate to advanced understanding and skills with Office 365 applications 
• Comprehensive knowledge of Microsoft applications 
• Experience in supporting Avaya phone system; Microsoft Azura; Microsoft 365 certification and Jira Service Management (preferred not essential) 
• Good analytical skills combined with the ability to troubleshoot and resolve technical issues 
• Developed written and verbal communication skills 
• High degree of organisation and time management skills with the ability to prioritise 
• Attention to detail. 

Amazing benefits are yours! 

• Initial training will be provided upon commencement to support you in this role 
• ‘ME' day - one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year. 
• Flexible work options with an inclusive environment where everyone is respected and valued for who they are and their unique contribution 
• Great employee benefits – including discount on all NRMA insurances, free roadside assistance and much more! 
• Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements 
• Access to exclusive member marketplace benefits - including discounts on fuel, movie tickets, attractions & experiences, cafes & restaurants and many more 
• Reward and recognition for great contributions to the team 

We thank you in advance for your application.  The successful candidate will be subject to a mandatory pre-employment screening process.  

At the NRMA inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve. 
 
Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes. 

We currently have a full-time permanent opportunity for an experienced TM1 Developer to join the NRMA’s Corporate Finance team. 

In this role, you will be responsible developing and maintaining the overall landscape of TM1 Application on the cloud, along with supporting the business across Group Finance, Commercial Finance and NRMA Group of businesses including SIXT, Parks & Resorts, Marine and Coral Expeditions. The role is a DevOps role and provides analytical support to the Financial Operations to ensure the delivery and availability of the TM1 application so that management decisions can be made without errors. The TM1 Developer will also provide advice and support services to all teams across the organisation to ensure compliance with systems, processes and policies relating to users roles and access controls.  You will work closely within the different function of the business and finance team not limited to Accounts Payable, Accounts Receivables, Financial Control, Procurement and the Technology.

This role offers hybrid work arrangements from our Sydney CBD and Sydney Olympic Park offices with the flexibility to work from home as agreed and required.

Your responsibilities will include, but are not limited to:

• Development and maintenance of the NRMA Group’s TM1 Environment, including ensuring system optimisation and availability
• Support and maintain existing TM1 models (including changes and enhancements) and development, testing, implementation and change management of new functionality
• Provide technical guidance regarding maintenance of the Financial Intelligence (FI) database roadmap for Finance
• Support Users in PaFE (Planning and Analytics for Excel), and help resolving their day-to-day issues
• Design, Develop and Deliver quality and complex data and reporting solutions across the Finance function using Business Intelligence best practices, processes, and applications.
• Development of single source and self-serve Finance data and reporting for both financial and non-financial metrics and outcomes.
• Automation and Optimisation of Data and Reporting capabilities.
• Proactively identify business opportunities across the business - through best-in-class and automated data and reporting solutions.
• Ad hoc analysis and deep dives to identify solutions, opportunities and assess performance relative to the strategy.
• Partnering with Technology teams for the provision of IT infrastructure and deployment of business application solutions.
• Business partnering through provision of data and reporting including prioritisation of business requests.
• Develop TM1Web web sheets
• Build TI Process/Chores Build Complex Rules, TM1 contributor web applications, Model, design, and create Cognos TM1 Cubes from OLTP sources into OLAP cubes.

What You'll Bring

• Good understanding of SQL OLAP and data warehousing concepts.
• Automation of process and Jobs in TM1/Planning Analytics.
• Develop overall data flow and reporting model in Perspective, Architect, Performance Modeler, PAW and PAX.
• Analyse and translate business requirements to functional specifications and provide recommendations and the right solution design.
• Analyse data across data sources to support requirements, identify integration and security requirements and support building the data architecture for the project.
• Support the business for migration and upgrades through different environment setups
  • To create work plans, monitor and track the work schedule for on time delivery as per the defined quality standards.
  • To develop and guide the team members in enhancing their technical capabilities and increasing productivity.
  • To ensure process improvement and compliance in the assigned module and participate in technical discussions or review.
  • To prepare and submit status reports for minimizing exposure and risks on the project or closure of escalations.
• Experience building using PAW (Planning Analytics Workspace) and PaFE are highly desirable.
• Experience in software project management lifecycle in an agile environment.
• Excellent conceptual, analytical, and problem-solving skills.
• Commitment to continuous improvement and customer service.
• High competencies in data and reporting solutions.
• Proven experience in managing and interpreting data.
• Ability to critically analyse data to focus on value add and automation.
• Good Understanding of financial planning budgeting and forecasting functions and related processes.
• Experience in developing objects in TM1/Planning Analytics including cubes/rules/dimensions/MDX expressions /turbo integrator processes, Tm1 Web, Python.

What's in it for you?

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you. 

• Progressive flexibility and well-being benefits to balance all of life's priorities
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Discounts on all NRMA insurance products including car, home & travel
• Opens the door to other opportunities across the NRMA Group

At the NRMA inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

• We made the 2022 AFR Boss Best Places to Work List
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality
• Certified as a Family Inclusive Workplace
• Awarded 2022 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer

Successful applicants will be required to complete pre-employment checks.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.

Join our dynamic People and Culture team as a Human Resources Business Partner in a permanent full time capacity. This is a hybrid opportunity, working between our offices at Sydney Olympic Park, Sydney CBD and working from home. Reporting to the General Manager of People and Culture – SIXT Australia, you will support the SIXT business to drive successful People and Culture initiatives and strategic objectives. You will be key in ensuring collaboration across many teams facilitates tactical execution of business goals.

Your responsibilities will include (but not limited to):

• Supporting the successful delivery of people initiatives while collaborating with key stakeholders
• Playing a key role in managing and delivering cyclical People activities
• Utilising change management and project management skills to successfully implement key projects
• Actively gathering data and provide insights to stakeholders, identifying trends and themes to support People initiatives and measure their success
• Collaborating with Senior leadership to identify and design optimal business structures, capabilities and ways of working
• Developing appropriate action initiatives with the support of others
• Partnering with business stakeholders to actively identify and contribute to the development of P&C strategic initiatives to solve people problems and improve the overall employee experience.
• Under the leadership of the General Manager of People and Culture – SIXT Australia, collaborating with key business stakeholders to interpret business needs and people initiatives.
• Leading Cultural Transformation initiatives – Developing and implementing strategic programs to foster a positive, inclusive and innovative workplace culture.

SIXT Australia is on the lookout for a Full Time Customer Experience Agent/Vehicle Detailer to join the team at Melbourne Airport. 

As a Customer Experience Agent/Vehicle Detailer, you will provide exceptional customer service, create and act upon opportunities to make sales, and ensure all rental vehicles meet SIXT Australia’s vehicle presentation standards. 

Your key responsibilities will include:  

• Opening and closing rental agreements  
• Selling additional over the counter rental products  
• Managing reservations and organising fleet 
• Speaking with customers face-to-face, over the phone, and via email
• Ensuring vehicles are cleaned and presented to the correct standard, ready for the next customer  
• Inspecting and recording vehicle damage  
• Delivering vehicles between sites  
• Maintaining a clean and safe working area 

• Are you passionate about shaping & driving the change agenda for one of Australia’s most iconic brands?
• Be a part of the PMO team where you will have an amazing opportunity to lead the Change Management Function and the wider Change Community
• Flexible working arrangements including the ability to work from home

What You'll Do

We currently have a full-time permanent opportunity for a talented Change Management Lead to join our PMO team.  You will be responsible for leading the change community and be involved with projects and programs of work including effective planning of business and member-impacting changes through to embedding and post go-live support to ensure successful change implementation and change that support the strategic objectives of the business.  Reporting to the Head of the PMO, you will also manage the change heat mapping and change saturation monitoring across multiple business units to proactively manage resourcing requirements and change impacts across the board. 

As the leader of the Change Management function, you work with the wider PMO team and key stakeholders across the NRMA, to provide change management expertise guidance and support to enable the successful delivery of projects.

This role offers hybrid work arrangements from our Sydney CBD and Sydney Olympic Park offices with the flexibility to work from home as agreed and required.

Your responsibilities will include, but are not limited to:

• Be the change leader across the NRMA change community including mentoring and coaching direct reports and project teams on change management methodology and tools to uplift people capabilities and enable a consistent change approach across projects
• Conduct stakeholder impact analysis to ensure all impact stakeholders are identified for changes
• Ensure business readiness assessments are conducted, evaluated and monitored for all key projects including impacts on processes, people, customers and technology
• Create and implement change management plans including stakeholder engagement, training and communication for selected strategic projects
• Set up change champion communities for large transformational projects and programs of work
• Create and deliver communication plans on an as needs basis (for example, launch new tools, processes, policy etc)
• Provide guidance to leadership teams to ensure their participation, support and delivery of change management strategies and report on portfolio insights and change impacts
• Assess and develop the method, tools and templates for change management across the NRMA Group
• Produce all Change Management artefacts required to progress projects through the project lifecycle and approvals
• Build, deliver and maintain heat mapping processes to proactively manage change saturation and fatigue and monitor risks
• Provide guidance to team members and project teams on execution of change activities
• Build a knowledge repository of change management lessons learnt across each project
• Effectively communicate change management updates on projects with high quality presentations suitable for a senior leadership audience
• Be responsible for change management resource management and allocation across the portfolio as required
• As a member of the PMO leadership team, contribute to how the PMO operates and put forward ideas for continuous improvement in our ways of working.

What You'll Bring

• PROSCI Certified (or similar Change Management certification)
• 5+ years’ experience in change management and a track record of effective change impact analysis, planning, implementation and embedding ideally using the ADKAR model
• Demonstrated experience in both waterfall and agile ways of working (preferable not essential)
• Experience leading and coaching a small team of Change Managers and Change Analysts
• Proven experience in managing change saturation and fatigue through heat mapping and proactive change planning
• Experience developing and managing a holistic approach to change initiatives across multiple concurrent projects, and the broader divisional portfolio
• Demonstrated experience and knowledge of change management principles, methodologies and tools
• Experience working with Project Managers and Program Managers to effectively plan and deliver change on projects
• Solid understanding of how people go through a technology/business change and the change process
• Exceptional verbal and written communication across all levels of an organisation
• Ability to establish and maintain strong relationships, building confidence and a solid reputation and personal brand with senior leaders across the NRMA
• Ability to navigate through ambiguity to define clear outcomes and solutions with a flexible approach
• Strategic and problem-solving abilities with root cause identification skills
• Highly organised and able to effectively prioritise work and allocate resources.

What's in it for you?

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you. 

• Progressive flexibility and well-being benefits to balance all of life's priorities
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Discounts on all NRMA insurance products including car, home & travel
• Opens the door to other opportunities across the NRMA Group

At the NRMA inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

• We made the 2022 AFR Boss Best Places to Work List
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality
• Certified as a Family Inclusive Workplace
• Awarded 2022 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer

Successful applicants will be required to complete pre-employment checks.

​​​​​​​Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.

• Help shape the financial future of the business with your commercial management expertise! 
• Join one of Australia's most iconic brands where we are all about our people!
• Hybrid work arrangements available with the opportunity to work form our Sydney offices and from home

What You'll Do

We currently have a full-time permanent opportunity for an experienced Commercial Manager - Corporate to join our Group Finance team where you will provide commercial and decision support analysis delivering key insights from costing trends and drivers.

Reporting to the Group Financial Controller, you will provide business partnering and support to the NRMA’s Corporate business functions including Technology, People & Culture, Property, Finance & Operations, Legal, Governance & Investments. You will be a trusted advisor to support stakeholders throughout the various planning cycles and provide an independent source of financial advice and thought leadership.

This role offers hybrid work arrangements from our Sydney CBD and Sydney Olympic Park offices with the flexibility to work from home as agreed and required.

Your responsibilities will include, but are not limited to:

• Attending leadership forums to present the key financial and operational metrics against targets
• Conduct regular sessions with the CTO to evaluate the financial implications of the Technology strategy and operating model
• Build financial models to support technology to understand scenarios and options for initiatives as well as provide validation of business cases
• Provide guidance on optimal operating models to support future demand/capex considerations
• Provide commercial support and recommendations on vendor selection
• Identify areas of financial risk and opportunities to maximise efficiency and service
• Create and operate the financial models that help with forecasting and budgeting
• Provide commercial support to the strategic planning process
• Development and sign off of annual budgets and robust quarterly RF forecasts
• Development and ownership of the recharge model for shared services and network allocations
• Produce, review and deliver monthly performance packs with analysis and insights against targets and objectives, including benefits realisation on tech projects
• Ad-hoc deep dives and analysis into risks and opportunities for each corporate functional area
• Continue to seek improvements in the reporting and tracking of performance
• Tracking of labour spend and FTEs against target and ensure staff capitalisation in line with policy
• Manage overall supplier spend and SLAs.

What You'll Bring

• Degree qualifications and CPA/CA qualified
• 3-5 years’ experience working in commercial management in a large organisation, preferably in a similar industry sector
• Strong reporting and presentation skills
• Attention to detail with strong financial analysis and modelling skills
• Demonstrable experience in managing senior stakeholder relationships
• Ability to critically evaluate proposals and opportunities and offer commercial judgements
• Proficient use of financial and reporting tools (Oracle, TM1)

What's in it for you?

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you. 

• Progressive flexibility and well-being benefits to balance all of life's priorities
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Discounts on all NRMA insurance products including car, home & travel
• Opens the door to other opportunities across the NRMA Group

At the NRMA inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

• We made the 2022 AFR Boss Best Places to Work List
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality
• Certified as a Family Inclusive Workplace
• Awarded 2022 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer

Successful applicants will be required to complete pre-employment checks.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.

• Are you a Talent Acquisition superstar who is passionate about leveraging their strategic sourcing & search capabilities to identify and attract the best talent?
• Join a fun and down to earth in-house Talent Acquisition team with the opportunity to be involved in some great initiatives planned for the year ahead!
• Hybrid work arrangements available from our Sydney offices and from home

Your opportunity

We have a great full-time permanent opportunity for a motivated and experienced Talent Acquisition Specialist to join our People & Culture team.  You will be responsible in providing high quality talent acquisition services to the NRMA Group ensuring that new recruits meet the strategic needs of the business, and that hiring managers are supported to successfully identify and on-board talent in a way that is consistent with the NRMA Group employer brand and the Culture Playbook. You will be passionate about driving attraction and engagement strategies as well as providing an exceptional experience for candidates throughout the process.

This role will offer a hybrid work arrangement with the opportunity to work from our Sydney CBD and/or Sydney Olympic Park offices and from home.

Your key responsibilities include:

• Responsible for running end-to-end recruitment lifecycle process including working with hiring managers to gain a detailed position brief including consulting on sourcing strategies, ideal candidate profile, recruitment approach and budget usage
• Adopt a variety of tools and search methods to source passive and active candidates and build talent pipelines
• Run, evaluate and adjust selection processes, based on experience.
• Screen candidates thoroughly and provide short-lists to hiring managers with guidance/coaching around candidate key attributes, career drivers and expectations
• Coordinate interviews and run, evaluate and adjust selection processes, based on experience
• Manage pre-employment screening processes including reference checks, medical and criminal checks
• Provide constructive feedback to successful and unsuccessful candidates
• Negotiate and finalise employment offers for candidates
• Educate / partner and coach hiring managers on best practice throughout the process to ensure that NRMA’s employer brand is enhanced, including regular engagement and communications at key journey points throughout the recruitment lifecycle
• Provide monthly requisition and candidate reporting data for inclusion in group reporting
• Adhere to candidate data management process – CV and personal detail storage, including ensuring that recruitment tools are used effectively and that accurate information is entered into the system and appropriately distributed.
• Where required liaise with vendors to source suitable candidates and/or to achieve talent outcomes.
• Contribute to Talent Strategy initiatives and/or Talent projects as required for the role.
• Provide operational support across the Talent function during peak periods.

Requirements for Success 

• Demonstrated 3+ years’ talent acquisition/HR experience with Corporate and frontline/operational roles in a medium-large organisation
• Tertiary level qualifications in a relevant discipline (e.g. business, human resources, psychology) (desirable but not essential)
• Recruitment and marketing brand experience (desirable but not essential)
• Demonstrated experience in strategic sourcing and search using a variety of tools and methods to attract diverse talent (both passive and active)
• Experience in developing, implementing and maintaining talent pipelines for key roles
• Proven track record in a fast paced, deadline driven environment
• A strong communicator with relationship development experience including the ability to engage and influence key stakeholders through true partnership including hiring manager, candidates, business owners and vendors
• High degree of organisation and time management with the ability to prioritise multiple tasks in a faced paced environment
• A flexible approach based upon changing business needs, market conditions and workload allocation
• High level of accuracy and attention to detail
• Intermediate to advanced computer skills including MS Office and experience with talent software platforms using Smart Recruiters and/or another recruitment system
• An understanding of HR & IR laws and their impact on the recruitment process.

What's in it for you?

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you. 

• Progressive flexibility and well-being benefits to balance all of life's priorities
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Discounts on all NRMA insurance products including car, home & travel
• Opens the door to other opportunities across the NRMA Group

At the NRMA inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

• We made the 2022 AFR Boss Best Places to Work List
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality
• Certified as a Family Inclusive Workplace
• Awarded 2022 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer

Successful applicants will be required to complete pre-employment checks.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.

• Are you a qualified mechanic or auto electrician who is passionate about working with purpose?  
• Do you want to be part of an inclusive team that values gender equality and diversity?  
• Would you like to be part of an iconic Australian brand dedicated to delivering great customer service?  

This is the role for you!   

What You'll Do

As an NRMA Roadside Patrol you'll play a critical role in supporting our members.    

You will provide a range of emergency roadside assistance, deliver exceptional member service and use your automotive expertise to keep our members moving in the safest way – and when they need it most. You will respond to service calls to diagnose and troubleshoot mechanical breakdowns, change flat tyres, jump-start vehicles, provide fuel delivery, sell and install batteries, assist lock outs & ensure all customer and job information is recorded accurately.  

You will represent the NRMA brand performing your role with integrity, valuing diversity and living our playbook values.  

Your roster       

We are recruiting full-time employees to work a base of 38 hours per week between 06:00 – 24:00 , on a scheduled roster between Monday to Sunday offering attractive penalty rates . Your rosters will be supplied in advance enabling you with the flexibility to plan for positive work /life balance.  

What You'll Bring      

• Automotive/Motor Mechanic Tradesperson Certificate (NSW Fair Trading)
• Valid Australian Driver’s License (minimum full license C class)  
• Experience in mechanical repair with an understanding of motor vehicles and the motor vehicle industry  
• Knowledge of work, health and safety practices and successfully apply these skills to motor vehicle repair/servicing and customer service  
• Ability to utilise mechanical and electrical automotive expertise to assess the appropriate action to keep our members moving in the safest way  
• Strong communication and customer focus with proven ability to work with a range of diverse communities  
• Team player attitude driven to maintain a positive and strong work ethic to support others   
• Ability to remain calm and focused when under pressure whilst always demonstrating empathy and understanding to our customers      
• Motivated self-starter – driven to self-develop & keep updated with new technical skills and industry trends

What’s in it for you? 

To help our employees feel valued, engaged and celebrated we provide a range of employee benefits including:  

• 5 weeks annual leave      
• Free Roadside Assistance - for 2 vehicles covered under our Complete Care (valued at $410)    
• Generous discounts on NRMA Insurance  
• Branded and equipped work vehicle   
• Indepth induction program and ongoing technical training and development provided  
• Access to exclusive MyNRMA member marketplace benefits -  including discounts on fuel, movie tickets, attractions & experiences, cafes & restaurants and many more    
• 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements

At the NRMA, inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

If this sounds like what you have been looking for and you’re ready to really make a difference we are waiting to hear from you!

Follow the apply link to submit your CV and to answer some initial screening questions. Shortlisted applicants will be invited to complete a phone interview (please monitor your email inbox including junk mail) .   

Already applied? If you have applied for this position within the last 6 months, you don’t need to reapply – your application will be assessed, and we will be in touch if your application is shortlisted further.  

Please note: an offer for this role will be subject to successful pre-employment checks including reference checks, pre-employment medical assessments and a National Police Check. A Driving History check will be requested prior to the interview stage and must pass NRMA’s d riving history requirements for this position.  

What you’ll do  

We are on the lookout for an experienced Customer Sales Representative who also prides themselves on delivering exceptional customer experiences to join our NRMA Marine team. Your ‘office’ will be working on one of the most iconic harbours in the world!

You must be able to work on a casual basis on a 7-day rotating roster with availability between 8am-5pm.
 

What You’ll Bring  
 

• Proven experience working in a sales environment, including the ability to identify opportunities to cross-sell and up-sell.
• Focus on self-presentation, a strong conversationalist and takes pride in providing an exceptional customer experience.
• Excellent verbal and written communication skills
• Ability to listen attentively, demonstrate patience with customers and problem solve effectively
• Demonstrates high level of professionalism, ability to maintain confidentiality and adherence to organisational policies and procedures
• Ability to operate a telephone system, computer systems and other office equipment
• Can work confidently on your own while also being a great team player
• General knowledge of Marine products and Sydney Harbour will be highly regarded
   

 Know you Belong  

At NRMA Roadside, we celebrate and welcome differences and work together to create a respectful and inclusive workplace encouraging, supporting and celebrating the diverse voices of our employees. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives, better connecting us to the communities we serve. 

While we continue to commit to an inclusive, equitable and diverse workplace we are proud of our key achievements to date:    

• We made the 2022 AFR Boss Best Places to Work List 
• Recognised by Reconciliation Australia for our ‘Stretch’ Reconciliation Action Plan 
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2023-2025 
• Certified as a Family Inclusive Workplace 
• Awarded 2023 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer 

If you are ready to join a high performing team and make a real difference, we can’t wait to hear from you! Apply today! 

SIXT Australia is on the lookout for 2x Full Time Vehicle Detailers to join the team at Melbourne Airport. 

As a Vehicle Detailer, you’ll meet SIXT Australia’s vehicle presentation standards, exceed customer expectations, and contribute to the successful daily operation of the location.   

Your key responsibilities will include:    

• Ensuring vehicles are cleaned and presented to the correct standard, ready for the next customer   
• Refuelling or recharging vehicles as required 
• Conducting basic vehicle maintenance and safety checks 
• Inspecting and recording vehicle damage   
• Moving vehicles around the location and between sites 
• Maintaining a clean and safe working area 

SIXT Australia is on the lookout for 2x Casual Vehicle Detailers to join the team in Melbourne. 

As a Vehicle Detailer, you’ll meet SIXT Australia’s vehicle presentation standards, exceed customer expectations, and contribute to the successful daily operation of the location.   

Your key responsibilities will include:    

• Ensuring vehicles are cleaned and presented to the correct standard, ready for the next customer   
• Refuelling or recharging vehicles as required 
• Conducting basic vehicle maintenance and safety checks 
• Inspecting and recording vehicle damage   
• Moving vehicles around the location and between sites 
• Maintaining a clean and safe working area 

• Leverage your payroll expertise to deliver strategic business priorities and outcomes for now and into the future!
• Excellent leadership opportunity within the payroll function for one of Australia’s most well-known brands
• Work with a collaborative and friendly community of People & Culture professionals that are passionate about making a difference together!

What You'll Do

We have an exciting leadership opportunity for an experienced Payroll Manager to join the People & Culture team where you will be accountable for setting the direction and implementation of strategies to ensure a contemporary and best practice centralised payroll function.

In this highly visible role, it is imperative you demonstrate a deep understanding of customer’s wants and needs and engage in opportunities that are fully aligned to the business and company strategy factoring in where we are now and where we are going. The role presents as the expert in terms of what is happening within the industry, stays across technology and market trends and considers the future possibilities.

This is a full-time permanent opportunity and is based from our Sydney CBD and Sydney Olympic Park offices with the flexibility to work from home and sites across Australia as agreed and required for the role.

Your responsibilities will encompass:

• As a thought leader in the field drive the payroll governance direction and frameworks
• Ensures team understand what they are doing and why and create team activities which balance day-to-day activities with long-term needs
• Actively drive the right outcomes and strategies required to ensure that Payroll is ahead of the curve in response to rising regulatory and legislative requirements
• Lead the preparation of Business Cases, Audit and Risk Committee Executive Papers and CEO Reports and communicate/present to Steering Committees/Key Stakeholders/Executives as required
• Deliver a centralised ANZ payroll operating model and establish performance measures and service level goals to track the service delivery of the team
• Shares customer insights with the team regularly and establishes a system to collect customer feedback
• Continuously assess the workloads of the team and resourcing accordingly
• Identify continuous improvement opportunities that will deliver tangible benefits to the business and wider organisation that are simple and standardised to optimise efficiencies and controls
• Continuously review the performance and effectiveness of payroll vendors to KPI’s
• Point of escalation for the team on complex operational issues and queries
• Accountability of the overall end to end payroll including annual calendar of events
• Oversee significant projects that addresses changes and developments that can affect business units and the organisation
• Develop and plan regular project status reporting
• Identification of risks, change impacts and dependencies
• Representing and having involvement with committees, change management programs and stakeholders
• Mentor and coach team members to build team capability
• Develop robust business cases to support investment in new initiatives
• Work closely with the GM People Services and Group Finance team managing budget to target.

What You'll Bring

Essential

• Strong background in payroll service delivery and setting Payroll strategies, direction and priorities.
• 4-6 years of Payroll Shared Services management experience and Payroll qualified.
• Knowledge of legislative requirements in respect of PAYG, FBT, payroll tax, STP and EEO principles.
• Sound understanding of Industrial Award/Enterprise Agreements.
• Strong leadership ability, excellent communication and well developed interpersonal skills.
• Numeric accuracy, strong attention to detail and strong usage of excel spreadsheets.
• Strong project management, organisational, analytical and problem solving skills.
• A proactive and resilient mindset, because there will be challenges that need to be overcome and problems that need to be solved.
• Exceptional communication skills and an ability to foster trust and effective relationships across all levels and diverse businesses.
• Payroll transformation experience and award/EA interperation experiences

Desirable

• Experience working with Dayforce, PayGlobal and any ERP system
• Tertiary qualification in Finance.

What's in it for you?

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you. 

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Discounts on all NRMA insurance products including car, home & travel

At the NRMA inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

Successful applicants will be required to complete pre-employment checks.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.

Join our dynamic People Support team as a People Support Officer in this 6 month fixed term opportunity. This is a hybrid opportunity, working 2-3 days a week at Sydney Olympic Park and the rest from home. You would be responsible for providing high level delivery of people support activities including administration, reporting, projects and support/advice to managers and employees on all aspects of human resources to the NRMA Group of businesses.

Your responsibilities will include (but not limited to):

• Prepare and manage employee documents including: letters of offer, people letters/documents and all onboarding paperwork
• Review and check returned new starter documentation to ensure compliance
• Prepare position descriptions and contract templates
• Create, manage and resolve (internal and external) support tickets via People Support (JIRA)
• Support the letter production of annual group incentive and remuneration review cycles
• Provide policy advice and award interpretation
• Respond to general employee enquires
• Coaching and guiding staff on our (HRIS) system
• Support the implementation of change, initiatives, and strategies to support business objectives

What You’ll Bring 

• Minimum two (2) years’ experience in People Administration
• Intermediate to advanced skills in Office 365 applications
• Strong written and verbal communication skills
• Strong attention to detail and ability to follow up stakeholders
• High degree of organisation, time management and task prioritisation
• Strong customer service skills and understanding of ticketing systems
• High level of interpersonal skills to liaise effectively with a wide range of people
• Delivers outcomes in alignment with Company Values and Culture Playbook

Formal qualifications in Human Resources and a working knowledge of DayForce is preferred, but not essential.

What’s in it for you? 
At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work   just right for you.  

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• Discounts on all NRMA insurance products including car, home & travel 

Know you Belong  
At the NRMA we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected. 
From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.  
While we continue to commit to an inclusive, equitable and diverse workplace we are proud of our key achievements to date:    

• We made the 2022 AFR Boss Best Places to Work List  
• Recognised by Reconciliation Australia for our ‘Stretch’ Reconciliation Action Plan  
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2023-2025  
• Certified as a Family Inclusive Workplace  
• Awarded 2023 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer 

If this sounds like what you have been looking for and you’re ready to really make a difference we are waiting to hear from you! 

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes. 

What You’ll Do 

The Senior Analytics Lead reports into the Senior Manager, Business Operations and Enablement with one direct report and working cross functionally with Roadside business leaders to drive data-lead decision making. This role is integral to analysing and providing data insights across a wide range of data types, forming conclusions, and storytelling to outline complex business problems.
 

What You'll Bring 

• Experience in being able to take data and translate it to actionable insights 
• Experience in finding out the ‘why’ behind what people ask for  
• Ability to lead analytics streams within major programs  
• Experience in partnering closely with business areas to understand what’s important to them to think one step ahead 
• Strong stakeholder management skills and ability to connect the dots between functions 
• Experience in developing junior team members  
• Advance Excel and PowerPoint skills  
• Ability to work with operational, commercial and customer data  
• Experience with Tableau, GCP/Big Query, Google Analytics  
• Strong understanding of data warehousing concepts and tools 
• Proficient in think-cell  

What's in it for you? 

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you. 
  

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• Discounts on all NRMA insurance products including car, home & travel 

At the NRMA, inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

If this sounds like what you have been looking for and you’re ready to really make a difference, we are waiting to hear from you!  

• Bring your Business Project Management expertise to help deliver projects and initiatives for the NRMA supporting our SIXT business.
• Be part of the Project Management Team within the Project Management Office (PMO) Team that will value your collaborative approach and strong stakeholder management.
• Hybrid working arrangements are available.

What You'll Do

We currently have an exciting part time (2.5 days a week) 6-month fixed term contract (with possibility to extend to 12) opportunity for an experienced and passionate Business Project Manager to join our PMO where you will work collaboratively with business owners, technology and key stakeholders across the business to build cross-functional project delivery teams.

You will provide project leadership, expertise and guidance throughout the end-to-end project lifecycle, adopting both Agile and Waterfall methodologies as required, to ensure the successful delivery of projects. You will also support the PMO responsibilities within the team to ensure effective management of project artefacts, approvals and adherence to the Project Governance Framework.

This role offers hybrid work arrangements from our Sydney CBD and Sydney Olympic Park offices with the flexibility to work from home as agreed and required.

Some of your responsibilities will include, but are not limited to:

• Creation and maintenance of project documentation including overview, scope, RACI, governance, deliverables, benefits realisation plan, project plan, key milestones & schedule, stakeholder engagement plan, status reporting, feature & functionality traceability matrix and dependencies, business test plan, training, go/no go criteria, project budget and post implementation reporting.
• Plan, initiate and co-ordinate required workshops and working sessions during each of the Project Stage Gates to facilitate seamless and timely progression along intended project delivery timeline.
• For projects including technology developments, build, test and release components as well as work with Technology PM to ensure all activities are executed to overall project plan.
• Support Business Analysts and provide input into creation of traceability matrices, process flow and mapping documentation.
• Support Change Leads and provide input into change management plans, Business Test cases and training plans & material.
• Support internal business stakeholders with business proposal and business case documentation for medium and large capex projects.
• Create and maintain meaningful relationships across the organisation including but not limited to Business Owners and Sponsors, Technology, Membership & Motoring, Finance, Corporate Services.
• Establish and maintain financial management and control of projects as required to ensure projects are delivered within budget and adherence to DOA process.
• Maintain reporting and roadmap updates with tracking and governance information in a timely manner in line with the Investment Approval process.
• Ensure all projects are taken through the relevant Investment Forum at all stage gates as required to secure approval for funding as well as the Data governance process for review and approval.
• Project Administration & Co-ordination including minute taking, action lists, Risk & Dependency registers, purchase order and invoicing etc.

What You'll Bring

Business Project Manager - Level 2 role requirements

• 3-5 years+ experience in Project Management.
• Agile and Waterfall Project Management certification.
• Leadership of small programs of work comprising multiple initiatives or squads.
• Ability to lead business-driven projects and understand business stakeholder impacts and requirements.

General Project Management role requirements

• Project Management certification & experience (within both waterfall and agile environments) with responsibility for all of project delivery across different types of projects (size, complexity, industry, type)
• Strong presentation and written & verbal communication skills with the ability to form strong cross-functional relationships in a remote working environment
• Appreciation of both Technology and Business strategy & operations
• Ability to work on a diverse range of multiple concurrent projects
• Strong budget management expertise including creation of project costing and budget from ground up and reporting (actual, forecast and variance)
• Self-starter who uses own initiative and team collaboration to work through ideas, challenges, issues and risks with the ability to ask for help and guidance
• Ability to manage stakeholders and work collaboratively to ensure they complete actions, deliver on deadlines, and meet key deliverables
• Analytical and highly organised operator with the ability to work independently as well as a team player that recognises and celebrates success

What's in it for you?

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you. 

• Progressive flexibility and well-being benefits to balance all of life's priorities
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Opens the door to other opportunities across the NRMA Group

At the NRMA inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve.

• We made the 2022 AFR Boss Best Places to Work List
• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality
• Certified as a Family Inclusive Workplace
• Awarded 2022 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer

Successful applicants will be required to complete pre-employment checks.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.

The Regional Manager is accountable for the management and oversight of service providers within the Country Network that consists of contracted and subcontracted entities, the network functions 24 hours a day, seven days per week. 
 

The position demands a high level of strategic, commercial and people leadership skills, negotiation and influencing capability, attention to detail and a desire to drive continuous improvement, all whilst safely and efficiently mobilising a large and diverse field based workforce. 
 

Within this context, the Regional Manager will drive the future vision for the network to ensure the NRMA can continue to maintain service continuity, coverage and sustainability, whilst delivering a high customer experience. 

This role will drive continuous improvement and ensure that our Customer engagement remains aligned with our aspiration to be the number one provider of Roadside Assistance in the market. 

A car and fuel card are provided for this role as it requires travel out to our country / regional service providers. This role will be covering the north / northwest areas of NSW, so you could be away for a few days at a time as required and accommodation for these trips will be provided.

What You'll Bring 

• Experience delivering outcomes aligned with the Company Values and Culture Playbook 
• Developed written and verbal communication skills 
• High degree of organization and time management 
• Previous leadership experience of a large field workforce 
• Ability to monitor and drive performance improvements and achieve operation targets 
• Pragmatic approach to delivering real world solutions 
• Resilient ability to effectively lead through a transformational landscape 
• Extensive management experience within a customer service environment 
• Combined business and commercial acumen with developed financial skills 
• Exceptional data analytical skills drive strategic planning / thinking 
• Strong negotiation and conflict resolution experience 
• Excellent interpersonal and negotiation skills to work with stakeholders, resolve differences and facilitate decision making 
• A high level communication skills with the ability to deliver messages to both executive and frontline levels confidently 

What's in it for you? 

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work just right for you. 
  

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• Discounts on all NRMA insurance products including car, home & travel 

At the NRMA, inclusion and diversity are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. It fuels our innovation, promotes flexible ways of working and connects us closer to our members and the communities we serve. 

If this sounds like what you have been looking for and you’re ready to really make a difference, we are waiting to hear from you!  

Join our dynamic Payroll team as a permanent, full time Payroll Specialist. This is a hybrid opportunity, working 2 days a week at Sydney Olympic Park and the rest from home. Be responsible for accurate and efficient processing of payroll, including timesheets, leave, termination calculations, superannuation and other payroll calculations in addition to being the go-to person for payroll queries.

Your responsibilities will include (but not limited to):

• Ensuring timely processing of payroll and relevant entitlements for NRMA Group of businesses.
• Keeping accurate records and maintaining appropriate compliance procedures for easy reconciliation.
• Assisting with relevant HR administration and enquiries
• Providing support with monthly balancing of Superannuation, Payroll, PAYG.
• Processing of Payroll Taxation End of Month.
• Production, review and distribution of EOM and annual Incentive calculation review.
   

What You’ll Bring 

• Prior experience in a similar role (4 years) and demonstrated practical knowledge of payroll processes (automated and manual calculations).
• Experience using largescale payroll systems is essential (specific experience with Dayforce and/or ADP will be highly regarded).
• General understanding of EA/award interpretation and Fair Work requirements.
• Sound experience with Microsoft Outlook, Excel and Word.
• Confident interpersonal and communication skills to be able to effectively partner and support stakeholders.
• Passionate, energetic “can do” attitude and a true team player
• Ability to work in a fast paced environment with a track record of being target orientated.
   

What’s in it for you? 

At the NRMA we aren’t just about discounts (although you do get these). We know everyone leads unique lives, and it’s about those things that add up to make life both at work and outside of work   just right for you.  

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• Discounts on all NRMA insurance products including car, home & travel 

Know you Belong  

At the NRMA we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected. 

From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.  

While we continue to commit to an inclusive, equitable and diverse workplace we are proud of our key achievements to date:    

• We made the 2022 AFR Boss Best Places to Work List 

• Recognised by Reconciliation Australia for our ‘Stretch’ Reconciliation Action Plan 

• Recognised by the Workplace Gender Equality Agency as an Employer of Choice for Gender Equality 2023-2025 

• Certified as a Family Inclusive Workplace 

• Awarded 2023 Australian Workplace Equality Index (AWEI) Bronze Employer & 2022 AWEI Most Improved Employer 

If this sounds like what you have been looking for and you’re ready to really make a difference we are waiting to hear from you! 

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes. 

• Bring your Business Analysis expertise to help define and deliver projects and process improvement initiatives for SIXT as part of the NRMA group.
• Be part of the Business Analysis Team within the Project Management Office (PMO) Team that will value your collaborative and strong stakeholder management approach.
• Hybrid working arrangements including work from home opportunities.

We have an exciting 12mth fixed term contract opportunity for an experienced and passionate Business Analyst to join our PMO Team where you will work collaboratively with business owners, technology and key stakeholders across the business to research, design and deliver business requirements for projects and activities across our SIXT hire car business. You will also be responsible for identifying cost saving opportunities through waste reduction and process improvement.

This role offers hybrid work arrangements from our Sydney CBD and Sydney Olympic Park offices with the flexibility to work from home as agreed and required.   

Your responsibilities will include, but are not limited to:

• Supporting with shaping and scoping projects and initiatives.
• Gathering, validating and documenting business requirements​.
• Presenting business requirements across the business s required.
• Mapping as-is (current state) and to-be (future state) processes as part of defining business requirements.
• Modelling business processes and identifying opportunities for process improvements​ to drive cost out and reduced waste. 
• Estimating costs and identifying business savings to define desirability, feasibility and viability of proposed process improvements​.
• Identifying issues, risks and benefits of existing and proposed solutions and outlining business impacts.
• Simplifying information and deciphering technical jargon so it is easily understood by the business teams.
• Implementing and testing of solutions​.
• Supporting business transition and helping to effectively manage and establish change.