Total 16 job vacancies by Catholic Healthcare

Revenue & Billing Officer (H&C)

• Based in Macquarie Park, short walk from Metro Station + WFH Options
• 7 Additional leave days per year + NFP Salary Packaging + Fitness Passport
• Leading Aged Care provider. Growth Industry, great team! 

Catholic Healthcare is growing! We have 5000+ employees and a new opportunity for an experienced Revenue & Billing Officer with exceptional communication and customer service skills, to join our large finance team at our Corporate Head Office.

In this role, you will be responsible for managing the revenue for our business unit through financial administration processes. Your primary focus will be on Medicare payment reconciliation, end of month billing as well as maintenance or clients’ accounts.

Your proactive approach, high attention to detail and ability to communicate effectively with internal stakeholders will aid your success in this busy position.

Your days will include;

• Completing monthly billing for clients, brokerage agencies and direct debits
• Reviewing and lodging monthly Medicare claims and CW unspent Funds
• Processing client movements including admission, discharge and leave
• Processing refunds and exit payments in accordance with the established procedures, Government guidelines and timeframes
• Reconciling Medicare payment statements and adjusting any variations
• Generate brokerage statements and prepare unspent balance calculations
• Monitor and respond to Shared Mailbox
• Promptly and accurately managing the day-to-day accounts

To be successful for the role, you will have:

• Experience in a similar position within Aged Care (highly desirable)
• Accounting Qualification or similar (desirable)
• Proven experience using software systems and online portals including Procura, Axapta, Medicare Online Claiming
• Excellent customer service, communication skills and problem solving skills
• Positive “can do” approach
• Ability to provide evidence of Covid19 Immunisation

Catholic Healthcare is a leading not-for-profit provider of residential aged care, home and community services and retirement living across NSW and SE QLD. Together, our team of more than 5,000 people are dedicated to our Mission to promote the dignity, life and spirituality of older people through connected and inclusive communities. Our values of compassion, courage & integrity are at the heart of everything we do.

Please note that pre-employment checks (including Police) will be completed for all preferred candidates before an Offer is made.

Hello Recruitment Agencies, thanks for thinking of us. Right now, we're looking to fill this opportunity directly so if we do need your assistance we'll be in touch.

​​Development Manager – Property  

• Based in Macquarie Park, short walk from Metro Station  
• 7 Additional leave days per year + NFP Salary Packaging + WFH options 
• Join a leading not-for-profit provider of Aged Care Services – Growth Industry! 
• End to end management of property development 

This year Catholic Healthcare celebrates 30 years in care, we now have over 5000 employees and a new opportunity for experienced Development Manager with commercial acumen to join our internal Property Team, supporting the business growth strategy and strategic projects. 

Reporting to the Senior Manager, Property Development, you will be supported by an Assistant Development Manager and will be responsible for development from concept to completion, including acquisition and due diligence, feasibility preparation, approvals, design, project and budget management.  

Your down to earth approach together with your professional communication skills and ability to effectively engage with, and influence multiple stakeholders, will support your success.  

Your primary responsibilities will include;  

• Providing successful outcomes in all areas of development, compliance, refurbishment, and redevelopment of all our building related assets. 
• Working collaboratively and effectively with internal and external stakeholders across multifunctional business units to ensure the effective delivery and services to the business.  
• Managing safety and compliance closely following all policies and procedures. 
• Providing accurate financial management expenditure forecasts related to development projects. 
• Managing expenditure in line with approved Senior Executive Committee and Board proposals / Business Cases 

The ideal applicant will be driven with a passion for success and have 5+ years’ post graduate experience in large scale property development management in addition to;  

• Tertiary qualifications in a property related discipline - Architecture, Engineering, Property Economics or Construction 
• Master of Property Investment and Development – Desirable 
• Demonstrated experience - project management, project feasibility study development, project planning & documentation and understanding of property development & building industry 
• Highly developed analytical skills, commercial acumen, financial analysis (IRR) 
• Detailed understanding and experience with planning application and approval processes 
• Detailed working knowledge of relevant building codes and standards as applied to development projects. 
• Ability to provide proof of Covid19 Immunisations – Essential  

Catholic Healthcare is a leading not-for-profit provider of residential aged care, home and community services and retirement living across NSW and SE QLD. Together, our team of more than 5000 people are dedicated to our Mission to promote the dignity, life and spirituality of older people through connected and inclusive communities. Our values of Courage, Compassion and Integrity sit at the core of everything we do. 

So, if you’re looking for a role where you can make a positive & rewarding impact in a great organisation like ours, then we’d love to hear from you. 

Please note that pre-employment checks (including Police) will be completed for all preferred candidates before an Offer is made.  

Hello Recruitment Agencies, thanks for thinking of us. Right now, we're looking to fill this opportunity directly so if we do need your assistance, we'll be in touch.  

 Mission Manager, Spiritual Wellbeing - Partnerships

• Based in Macquarie Park, short walk from Metro Station + WFH Options
• 7 additional days off per year + NFP Salary Packaging + Fitness Passport
• Leading Mission and values-based provider of Aged Care
• Recognised as leaders in Spiritual Wellbeing delivery in Aged Care
• Bring your networking ability to build catholic Community Partnerships

Catholic Healthcare has a new strategy and a new senior opportunity for a dynamic and experienced educator with a holistic view of Spiritual Wellbeing to join our Mission Team. 

Reporting to the Chief of Mission Integration, you will be responsible for integrating and supporting Mission programs and services across the organisation to facilitate the positive spiritual wellbeing of all residents and clients aligned with our Mission and Values and building and maintaining trusted relationships and partnerships within the Catholic Community.  

Your exceptional communication and interpersonal skills, together with your natural partnering ability, will aid your success in this integral position.

Your role will include:

• Promoting and supporting Wellbeing programs, guiding, and supporting the Pastoral Care/Spiritual Wellbeing team members across all service streams to facilitate holistic spiritual wellbeing in line with the Mission Integration Strategic Plan
• Developing and maintaining effective relationships with the Catholic Community to facilitate our new strategy initiative - catholic Connected Communities
• Actively contributing to the development and delivery of Spiritual Wellbeing programs and services

The ideal applicant is a visionary with a proactive and organised approach, highly effective communication skills, and the ability to influence and confidently engage with internal and external stakeholders. Additionally, you will have:

• Tertiary qualification in religious education, pastoral care, theology, pastoral counseling, psychology, chaplaincy, or equivalent
• Demonstrated ability to engage and manage people, build relationships, and problem-solve
• Demonstrated expertise and experience in the provision of spiritual /pastoral care services
• Spiritual maturity and ability to appreciate differing value systems, beliefs, and practices
• Ability to lead and adapt in response to change
• Ability to engage and participate in complex discussions and decision-making
• Understanding of the Catholic tradition, sacraments, and liturgical life of the Catholic Church
• Understanding the spiritual journey within the ageing process providing for the inclusion and valuing of all people
• Ability to provide evidence of Covid 19 Immunisations
• Drivers Licence - some travel across NSW required with this position

Catholic Healthcare is a leading not-for-profit provider of residential aged care, home and community services & retirement living across NSW and SE QLD. Together, our team of over 4500 people are dedicated to our Mission of promoting the dignity, life and spirituality of older people through connected and inclusive communities. Our values of compassion, courage & integrity are at the heart of everything we do.

If you’re looking for a role where you can make a positive & rewarding impact in a great organisation like ours, then we’d love to hear from you. Apply online now. 

Please note that pre-employment checks (including police) will be completed for all preferred candidates before an offer is made. 

Hello Recruitment Agencies, thanks for thinking of us. Right now, we’re looking to fill this opportunity directly so if we do need your assistance we’ll be in touch.

Regional Wellbeing and Lifestyle Specialist 

• Based at Macquarie Park, or one of the RAC Homes in your region + WFH options 
• 7 additional days off per year + NFP salary packaging + Fitness Passport 
• Join our growing Residential Aged Care, Wellbeing and Leisure Team 
• Dedicate, collaborative and support team culture 

Exciting things are happening at Catholic Healthcare! This year we’ll celebrate our 30 years in care, we now have 5000+ employees and a new opportunity for a highly motivated and experienced Regional Wellbeing and Leisure Specialist, to join the growing Regional Specialist Team. 

Reporting to the Senior Wellbeing and Leisure Manager, you will be responsible for embedding the Wellbeing Framework and Catholic Healthcare’s (CHL’s) new Model of Care, across a portfolio of Residential Aged Care (RAC) homes within a specific region, across Sydney Metro, Regional and Northern NSW. *Portfolio size will reduce with team growth in mid 2024.  

Working closely with the on site Lifestyle Coordinator/s and their teams of Lifestyle Assistants, you will coach and develop teams to support capability by delivering a range of systems and processes to improve quality and foster a culture of care and resident lifestyle choices consistent with CHL’s Operating Model and aligned to new and existing Aged Care Quality Standards. 

Your exceptional communication and interpersonal skills, coupled with your ability to build trusted partnerships with key stakeholders and your passion for wellbeing and resident focussed care, will aid your success in this autonomous role. 

Your responsibilities will include; 

• Assisting with implementation and embedding CHL Wellbeing Framework 
• Contributing to the development of a Wellbeing systems, processes and programs 
• Coaching and development of Lifestyle Coordinator/s and teams within your region 
• Monitor compliance with relevant Standards for Lifestyle/Wellbeing, Model of Care 
• Identify and appropriately manage risk to improve the lifestyle experience 
• Develop solutions to identified gaps within the home and the older person's behaviour concerns via engagement / therapeutic lens  
• Co-design and deliver education programs and in-services to improve knowledge, skills, and capability in Lifestyle/Wellbeing and Model of care initiatives 
• Onboarding and related orientation of Lifestyle Coordinators 

The ideal candidate will have an innovative approach with a keen interest in understanding industry trends and have the ability to effectively influence and educate to support positive change.   

• Degree - Social Science (Div. Therapist) and/or Cert IV in Leisure and Health 
• 5+ years' exp. Lifestyle/Wellness Coordinator position within Residential Aged Care 
• Dementia Training Australia (DTA)- Dementia Essentials Certificate  
• Demonstrated experience in development and implementation of meaningful and engaging memory support and general innovative lifestyle programs 
• People leadership experience - supporting and developing multiple teams 
• Demonstrated understanding and application of the ACQSC Quality Standards  
• Demonstrated knowledge and understanding of the key challenges faced by older people in RAC  
• Proficiency in Microsoft Office applications -Word, Excel, Publisher, PowerPoint 
• Strong documentation and written communication skills and excellent attention to detail 
• Current Australian issued driver’s licence and availability to travel  

Catholic Healthcare is a leading not-for-profit provider of residential aged care, home and community services & retirement living across NSW and SE QLD. Together, our team of over 5000 people are dedicated to our Mission of promoting the dignity, life and spirituality of older people through connected and inclusive communities. Our values of compassion, courage & integrity are at the heart of everything we do. 

So, if you're looking for a role where you can make a positive and rewarding impact in a great organisation like ours within a team of down to earth and approachable professionals, then we'd love to hear from you. Apply online now. 

Please note that pre-employment checks (including Police) will be completed for all preferred candidates before an offer is made. 

Hello Recruitment Agencies, thanks for thinking of us. Right now, we're looking to fill this opportunity directly so if we do need your assistance, we'll be in touch. 

Sales Consultant, Residential Aged Care – Phone based - 12mth contract

• Macquarie Park, 10min walk from Metro Station + WFH Options 
• NFP Salary Packaging benefits + 7 additional leave days per year! 
• Rewarding role in a growth industry – Leading Aged Care Provider 

If you’re looking for a rewarding phone based sales position where you can close the sale on warm and hot leads by offering an exceptional customer experience, this could be the role for you.   

An exciting opportunity is now available to join our Residential Sales Team in providing high quality service to prospective new residents within our Residential Aged Care portfolio. 

Once new enquiries are first qualified and home tours have been completed by your colleagues, you will then become the point of contact for prospective customers and families approaching aged care for the first time.  This role will be responsible for ensuring our rooms are filled in accordance with budgetary expectations, maintaining high occupancy levels across your region. 

Your exceptional interpersonal skills together with your infectious positive energy, and innate ability to communicate with empathy and influence, will support your success in this integral role. You will be highly organised, and be comfortable and confident to have financial conversations and secure the commitment of prospective clients.  

Additionally, you will have; 

• Recent demonstrated experience in a similar position where complex levels of advice have been offered 
• Ability to build and maintain trusted relationships with key internal and external stakeholders 
• Excellent time management, prioritisation, and administration skills 
• Proven track record of successful sales achievements and working with KPI’s  
• Knowledge of the Aged Care industry, market trends and competitors - desirable  
• Ability to take notes whilst talking on the phone and summarise conversations 
• Computer literacy with MS Office, MS Teams and CRMs 
• Ability to provide evidence of Covid Immunisation  

Catholic Healthcare is a leading not-for-profit provider of residential aged care, home and community services and retirement living across NSW and SE QLD. Together, our team of more than 5,000 people are dedicated to our Mission to promote the dignity, life and spirituality of older people through connected and inclusive communities. 

If you’re looking for a role where you can make a positive and rewarding impact in a great organisation like ours, then we’d love to hear from you. Apply online now. 

Please note that pre-employment checks (including police) will be completed for all preferred candidates before an offer is made. 

Hello Recruitment Agencies, thanks for thinking of us. Right now, we’re looking to fill this opportunity directly so if we do need your assistance we’ll be in touch. 

Senior Internal Auditor

• Based in Macquarie Park, short walk from Metro Station
• 7 Extra leave days per year + NFP Salary Packaging + WFH options
• Collaborative, inclusive, and professional team culture

Catholic Healthcare, a leading Aged Care provider experiencing significant growth, we now have over 5000 employees and a new opportunity for an experienced professional to join our Practice, Quality and Risk team as Senior Internal Auditor.

In this newly created position, you will report directly to the Enterprise Risk Manager and partner closely with key stakeholders to support the successful transition to an internal audit model, making a valuable contribution to establishing processes and planning, coordinating and conducting internal audits whilst having oversight of external audits enterprise wide to identify, assess and report on organisation risks.

Your ability to develop strong trusted partnerships and communicate confidently with gravitas, will be critical to your success in establishing yourself as a credible and respected member of the team. Your supportive and collaborative approach in partnering with all stakeholders will be recognised and genuinely valued.

Your responsibilities will include;

• Conducting internal audits to identify, assess and report on risks related to aged care operations, including clinical, operational, financial, strategic, regulatory and reputational risks
• Supporting the development and embedding of the Enterprise Risk Framework
• Assisting in the development and implementation of the internal audit strategy and annual audit plan
• Coordinating the appointment and completion of audits undertaken by external providers to ensure they are delivered on time, in scope and to quality standards
• Assisting in the development of an audit provider panel
• Managing the scheduling of internal audits considering the assignment of audits to external resources
• Serve as the primary point of contact for external auditors
• Oversight of timely and effective resolution of findings outlined in internal audit reports

The ideal applicant will be a professional and collaborative communicator with the ability to negotiate and influence outcomes with executive level stakeholders, and have a passion for improving organisational resilience and audit systems and processes.

Additionally, you will have;

• Bachelor’s degree/post graduate qualifications in Law, Commerce, Business or similar
• Certified Internal Auditor certification (highly desirable)
• Min 5+ years demonstrated experience in a similar internal audit role
• Experience in internal audit, within the healthcare or aged care sector (preferred)
• Demonstrated ability and experience in furnishing high quality internal audit reports
• Knowledge of risk management principles, methodologies, and best practices
• Ability to provide evidence of Covid 19 immunisations

Catholic Healthcare is a leading not-for-profit provider of residential aged care, home and community services & retirement living across NSW and SE QLD. Together, our team of over 5000 people are dedicated to our Mission of promoting the dignity, life and spirituality of older people through connected and inclusive communities. Our values of compassion, courage & integrity are at the heart of everything we do.

So, if you’re looking for a role where you can make a positive & rewarding impact in a great organisation like ours, then we’d love to hear from you.

Please note that pre-employment checks (including Police) will be completed for all preferred candidates before an Offer is made.

Hello Recruitment Agencies, thanks for thinking of us. Right now, we're looking to fill this opportunity directly so if we do need your assistance, we'll be in touch.

Inspirit Coach – 2 Year Contract/Secondment

• Based at Macquarie Park, short walk from Metro Station + WFH options
• 7 additional days off per year + NFP salary packaging + Fitness Passport
• Contribute to changing the future of what care looks like at Catholic Healthcare

PLEASE NOTE: Internal applicants will be given 1st preference for this position.

*Applications close: COB Wednesday 21st February 

Exiting new opportunity to play an integral part in change of the model of care within our Residential portfolio. Bring you passion for change and growth, and your belief that there is a better way to support aging. Reporting to the Project Lead, Model of Care, you will partner with business leaders & their teams, guiding them to co-design, implement & execute the new Inspirit Model of Care.

Working with a range of internal and external stakeholders, you will co-design the new model of care - Inspirit, at an operational level. As a key member of the Inspirit team, you will draw on your experience in aged care to redesign processes, test, and apply action learning to the results.

The ideal applicant will be energetic with a tenacious and positive approach, have exceptional interpersonal and communication skills and the ability to effectively coach and inspire teams to guide them through a significant transformational change.

In your new role you will be required to travel to sites across Sydney Metro and Regional NSW. When based on site in the RAC homes, you will be required to commit to extended stays of up to approximately 3 weeks.  

The successful candidate will be highly organised, with the ability to influence and engage stakeholders, in addition to the following:

• Completion of Tertiary qualifications in Project Management, lean/human centred design/ change and business or service delivery or significant project management experience - Change and Continuous Improvement Preferred
• Min 5 yrs. demonstrated experience in RAC or HCS business stream at an operational level
• Strong analytical ability, problem-solving skills and big picture mindset
• Strong facilitation and workshop skills, ability to provide constructive feedback
• Proficient MS Office and MS Project skills

Catholic Healthcare is a leading not-for-profit provider of residential aged care, home and community services & retirement living across NSW and SE QLD. Together, our team of over 5000 people are dedicated to our Mission of promoting the dignity, life and spirituality of older people through connected and inclusive communities. Our values of compassion, courage & integrity are at the heart of everything we do.

So, if you're looking for a role where you can make a positive and rewarding impact in a great organisation like ours within a team of down to earth and approachable professionals, then we'd love to hear from you. Apply online now.

Please note that pre-employment checks (including Police) will be completed for all preferred candidates before an offer is made.

Hello Recruitment Agencies, thanks for thinking of us. Right now, we're looking to fill this opportunity directly so if we do need your assistance, we'll be in touch.

Senior Business Analyst, EPMO  

• Based at Macquarie Park, short walk from Metro Station + WFH options
• 7 additional days off per year + NFP salary packaging + Fitness Passport
• Opportunity to join a newly formed EPMO Team
• Variety of key projects in a dynamic and collaborative environment

Exciting things are happening at Catholic Healthcare! We’ll be celebrating our 30th year in 2024, we now have over 5000 employees and an opportunity for a highly experienced and personable Senior BA to join our new Enterprise Project Management Office (EPMO) team.

Reporting to the Senior Manager EPMO and supporting project management activities, you will be responsible for identifying and defining scope, and addressing business challenges and opportunities by analysing information from a range of sources, developing process mapping, tracking and managing business project requirements.

Acting as a liaison between project managers, internal sponsors, stakeholders, and technical teams, you will have the ability to confidently and effectively communicate and translate business needs into technical and process requirements.

Your exceptional interpersonal skills and ability to build and maintain strong trusted partnerships with key stakeholders, manage expectations and identify opportunities for improvement, will be instrumental to your success. Your tenacious and proactive approach together with your professional manner and passion for providing high quality support and guidance to your stakeholders will be recognised and valued.

In your new role you will:

• Identify and analyse business needs, document, and communicate results of requirements gathering
• Develop and coordinate development of informative and accurate business cases
• Collaborate with business stakeholders, technology groups, and partners, to gather, analyse, define and communicate business, stakeholder and solution requirements
• Educate and coach key stakeholder/project team members in business requirements process and outcomes
• Conduct workshops, meetings and presentations to share ideas and findings
• Contribute to the development of user manuals, training materials and other documentation
• Contribute to ongoing continuous improvement of business processes and practices

The successful candidate will be highly organised and have impeccable attention to detail, with the ability to articulate and translate business requirements to various stakeholders including IT, in addition to the following:

• Completion of Tertiary qualifications in Business, IT or similar
• Certification in Business Analysis desirable
• 5 + Years’ demonstrated experience working in a Snr Business Analyst role
• Exceptional analytical and conceptual thinking skills
• Deep understanding and competency with Process Improvement, Project Management, and the financial drivers of Operations
• A progressive and pragmatic approach to finding solutions
• Proficient with Microsoft Applications including Visio
• Must be able to provide Covid-19 immunisation evidence

Catholic Healthcare is a leading not-for-profit provider of residential aged care, home and community services & retirement living across NSW and SE QLD. Together, our team of over 5000 people are dedicated to our Mission of promoting the dignity, life and spirituality of older people through connected and inclusive communities. Our values of compassion, courage & integrity are at the heart of everything we do.

So, if you're looking for a role where you can make a positive and rewarding impact in a great organisation like ours within a team of down to earth and approachable professionals, then we'd love to hear from you. Apply online now.

Please note that pre-employment checks (including Police) will be completed for all preferred candidates before an offer is made.

Hello Recruitment Agencies, thanks for thinking of us. Right now, we're looking to fill this opportunity directly so if we do need your assistance, we'll be in touch.

HR Business Partner - Home & Communities Portfolio 

• Based at Macquarie Park, short walk from Metro Station + WFH options 
• 7 Additional days off per year + NFP Salary Packaging + Fitness Passport 
• Be part of a large, collaborative & supportive HR Team 
• Partner with our Home & Community and Independent Living stakeholders 

Exciting things are happening at Catholic Healthcare! This year we’ll celebrate our 30th Birthday, we now have 5000+ employees and a new opportunity for a highly experienced HR Business Partner, to support our growing Home & Communities Portfolio. If you’re looking for a fast paced, autonomous, genuine Business Partner opportunity, this could be it!  

Partnering with a large stakeholder group who truly value your support, you will provide expert advice, solutions, coaching and support on the full range of people matters across a widely dispersed multi-site workforce. 

Your ability to engage, influence and coach together with your proactive approach and flexibility to adapt to workforce changes and business needs, will aid your success in this integral high-volume role.  

Your role will include; 

• Providing specialist advice and coaching on effective people management, including in areas of employee relations, performance management, workplace culture, policy interpretation & application 
• Providing specialist advice in the management and resolution of employee grievances/ disputes 
• Partnering with leaders to develop and deploy effective strategies for managing risks associated with a range of people management matters, including performance counselling/coaching, misconduct, absenteeism, terminations and exits 
• Conducting investigations and providing recommendations for resolution  
• Coaching leaders in strategies and processes for effective people management  
• Proactively analyse & report on people metrics, identifying trends & areas for action 
• Collaborate with leaders to navigate the people planning and delivery aspects of more complex organisational change projects 
• Occasional planned travel to regional locations 

The successful candidate will be a highly motivated and organised individual who is solution focussed, has exceptional interpersonal skills to support effective Business Partnering and a sense of humour. In addition, you will have; 

• Tertiary qualifications in Human Resources or related field 
• Significant demonstrated experience in HR Business Partnering within Aged Care, Health Care, FMCG or related 24/7 operational type environments preferred 
• Demonstrated experience working with unions on people matters 
• Extensive knowledge of employment legislation, regulations & Enterprise Agreements 
• Advanced coaching, influencing & communication skills 
• Current Driver's Licence and willingness to travel predominantly across Sydney Metro  
• Must be able to provide Covid19 immunisation evidence  

Catholic Healthcare is a leading not-for-profit provider of residential aged care, home and community services and retirement living across NSW and SE QLD. Together, our team of more than 5,000 people are dedicated to our Mission to promote the dignity, life and spirituality of older people through connected and inclusive communities.Our values of compassion, courage & integrity are at the heart of everything we do.

If you’re looking for a role where you can make a positive & rewarding impact in a great organisation like ours, then we’d love to hear from you.

Apply online now.

Please note that pre-employment checks (including police) will be completed for all preferred candidates before an offer is made.

Hello Recruitment Agencies, thanks for thinking of us. Right now, we’re looking to fill this opportunity directly so if we do need your assistance we’ll be in touch.

Team Leader, Inbound Sales Enquiries

• Based in Macquarie Park, short walk from Metro Station
• 7 Additional leave days per year + NFP Salary Packaging + WFH options
• Collaborative, inclusive and professional team culture
• New Year, New Career or perhaps a new industry..

Catholic Healthcare is a leading Aged Care provider with over 5000 employees! We have an exciting and rewarding opportunity for an experienced, energetic and “hands on” Call Centre Team Leader to develop a growing inbound team to provide high quality phone based service. The purpose of your team is to support meeting growth projections and occupancy targets across our Aged Care Services Portfolio.

This inbound team receive calls from prospective customers and families approaching aged care for the first time and need guidance by a solution focussed and quality customer service approach. In this busy role you will lead, coach, educate & develop the team to deliver excellent customer, business and quality service outcomes whilst building on the team’s capabilities. You will establish protocols around best practice process and procedure, effective metrics and measures of success.  

The ideal applicant will have exceptional organisation, communication and interpersonal skills, the ability to have high level financial conversations with prospective clients and a commercial/operational mindset. Additionally, you will have;

• Recent demonstrated experience in a similar contact centre Team Leader position
• Experience in a position where complex levels of advice have been offered
• Demonstrated skills in coaching & leading a phone based team to meet KPIs & service levels
• Ability to build and maintain relationships with key stakeholders
• Excellent time management, prioritisation and administration including computer skills
• An understanding of residential aged care and retirement living fee arrangements and LLLB related legislation would be highly regarded. However, if you are confident in your ability to learn quickly and become the “go to” person we are happy to provide training
• Ability to touch type verbatim notes whilst talking on the phone
• Able to provide evidence of Covid Immunisations

Catholic Healthcare is a leading not-for-profit provider of residential aged care, home and community services & retirement living across NSW and SE QLD. Together, our team of over 5000 people are dedicated to our Mission of promoting the dignity, life and spirituality of older people through connected and inclusive communities. Our values of compassion, courage & integrity are at the heart of everything we do.

So, if you’re looking for a role where you can make a positive & rewarding impact in a great organisation like ours, then we’d love to hear from you.

Please note that pre-employment checks (including Police) will be completed for all preferred candidates before an Offer is made.

Hello Recruitment Agencies, thanks for thinking of us. Right now, we're looking to fill this opportunity directly so if we do need your assistance, we'll be in touch.

Business Analyst – Finance (12mth Contract with view to permanent)

• Based in Macquarie Park, short walk from Metro Station
• 7 Additional leave days per year + Salary Packaging + WFH options
• Collaborative, inclusive and professional team culture

New Year, New Career or perhaps industry!? Catholic Healthcare is a leading Aged Care provider experiencing substantial growth. We have a new opportunity for an experienced Business Analyst within our Finance Department.

Reporting to the Senior Business Analyst (Finance) and initially working on a project, this position will be a 12mth contract with a view to convert to a permanent position.

You will be responsible for reviewing, analysing, and understanding financial business processes, translating financial business needs, and identifying areas for improvement in addition to analysing invoices and reports to provide supporting information to government grant applications in the initial 4mths (approx.) and responding to related enquiries.

Your previous experience and ability to develop financial modelling and projection, analyse data from multiple reports/sources and systems and respond to adhoc business requests will assist your success.

The ideal applicant will have excellent communication and interpersonal skills with the ability to work collaboratively and effectively, in addition to;

• Tertiary qualifications in Business, Finance or equivalent
• Min 2 years exp in a Financial - BA, Analyst, Mgmt. Accountant, or equivalent position
• Demonstrated experience reviewing, analysing, translating and documenting financial requirements
• Strong analytical and problem-solving skills with a curious mindset
• Knowledge of financial modelling and analysis techniques
• Experience with data analysis and data visualization tools
• Domain knowledge in the relevant industry (e.g., Aged Care Finance) advantage
• Proficiency in using business analysis tools and software e.g. Power BI, Advance Excel

• Must be able to provide evidence or Covid19 Immunisations

Catholic Healthcare is a leading not-for-profit provider of residential aged care, home and community services & retirement living across NSW and SE QLD. Together, our team of over 5000 people are dedicated to our Mission of promoting the dignity, life and spirituality of older people through connected and inclusive communities. Our values of compassion, courage & integrity are at the heart of everything we do.

So, if you’re looking for a role where you can make a positive & rewarding impact in a great organisation like ours, then we’d love to hear from you.

Please note that pre-employment checks (including Police) will be completed for all preferred candidates before an Offer is made.

Hello Recruitment Agencies, thanks for thinking of us. Right now, we're looking to fill this opportunity directly so if we do need your assistance, we'll be in touch.

Marketing Manager

• Macquarie Park location, short walk from Metro Station
• 7 Additional Leave days per year, salary packaging & WFH Options!
• Purpose driven leading Aged Care Services Provider

An exciting opportunity has become available with our dynamic and passionate marketing team for a Marketing Manager to bring their proactive and energetic approach to this fast-paced environment, as we continue to grow and position ourselves as an aged care provider of choice in an increasingly customer driven market.

Developing and implementing marketing initiatives and campaigns to drive business growth will be your main responsibility. You will be developing the overall marketing strategy and implementing the planned initiatives within an agreed budget. Additionally, you will oversee all aspects of campaign management and development of marketing collateral.

Your creative and innovative approach, together with your ability to call on your expertise and knowledge to develop and implement a professional and comprehensive marketing strategy will aid in your success.

To be considered a successful candidate for the role;

• Bachelor’s degree in Marketing or similar
• Proven experience as a marketing manager in a similar role.
• Healthcare industry experience preferred
• Strong knowledge of marketing principles, strategies, and best practices across various channels, including digital and traditional media.
• Excellent strategic thinking and analytical skills, with the ability to translate data into actionable insights.
• Proficiency in using marketing tools and platforms, such as CRM systems, marketing automation software, analytics tools, and social media management platforms.
• Exceptional communication and interpersonal skills to collaborate with cross-functional teams and stakeholders at all levels.
• Creative mindset with the ability to develop innovative marketing ideas and campaigns.
• Strong project management skills, with the ability to prioritize tasks, manage budgets, and meet deadlines.

Catholic Healthcare is a leading not-for-profit provider of residential aged care, home and community services and retirement living across NSW and SE QLD. Together, our team of more than 5,000 people are dedicated to our Mission to promote the dignity, life and spirituality of older people through connected and inclusive communities.

If you’re looking for a role where you can make a positive & rewarding impact in a great organisation like ours, then we’d love to hear from you.

Apply online now.

Please note that pre-employment checks (including police) will be completed for all preferred candidates before an offer is made.

Hello Recruitment Agencies, thanks for thinking of us. Right now, we’re looking to fill this opportunity directly so if we do need your assistance we’ll be in touch.

Senior Manager, Facilities Management / Property Services

• Based in Macquarie Park, short walk from Metro Station
• 7 Additional leave days per year + Salary Packaging + WFH options
• Collaborative, inclusive and professional team culture
• Key leadership role

Catholic Healthcare, is a leading Aged Care provider that is experiencing significant growth and has an exciting new opportunity for an experienced professional to join our Property Team as Senior Manager, Facilities Management.

As a Senior Manager, you will report directly to the Chief Property Officer and will oversee a team of Regional Building Managers and a Property Services Coordinator.  You will be responsible for all aspects of our vast $1.2 Bn property portfolio ensuring property and asset management, client services and contractor management, maintenance while ensuring a safe and compliant environment.

In this integral role, you will provide leadership and coaching to empower your team to deliver the key success factors of:

• Developing and implementing the maintenance and asset plans and budgets across all sites
• Partnering with and supporting Managers to ensure maintenance, asset and contractor management activities are completed in full, on time and in budget.
• Ensuring all maintenance procedures comply with relevant legislation, regulations, and safety standards.

Your practical and proactive approach, coupled with your passion for maintaining and improving organisational assets, property and processes, will be instrumental in managing our property portfolio.

The ideal applicant will have excellent communication and interpersonal skills with the ability to work collaboratively and effectively across cross functional teams and with other internal and external stakeholders, in addition to;

• University or trade qualification
• Minimum 8 years' experience in portfolio asset / property management, maintenance of building, plant and equipment & maintenance services
• Strong Interpersonal and communication skills to influence and advise internal and external stakeholders
• Experience in developing and implementing new procedures and IT systems
• Ability to travel to sites across NSW & QLD where required

Catholic Healthcare is a leading not-for-profit provider of residential aged care, home and community services & retirement living across NSW and SE QLD. Together, our team of over 5000 people are dedicated to our Mission of promoting the dignity, life and spirituality of older people through connected and inclusive communities. Our values of compassion, courage & integrity are at the heart of everything we do.

So, if you’re looking for a role where you can make a positive & rewarding impact in a great organisation like ours, then we’d love to hear from you.

Please note that pre-employment checks (including Police) will be completed for all preferred candidates before an Offer is made.

Hello Recruitment Agencies, thanks for thinking of us. Right now, we're looking to fill this opportunity directly so if we do need your assistance, we'll be in touch.

• Based in Macquarie Park, short walk from Metro Station
• 7 Additional leave days per year + Not for profit Salary Packaging + WFH options
• 2-year maximum term contract with potential to extend.
• New Year, New Career!

Catholic Healthcare is a leading Aged Care provider that is experiencing significant growth and has an exciting new opportunity for an experienced professional to join our Property Team as a Property Acquisition & Disposals Manager.

In this pivotal role, you will report directly to the Chief Property Officer, and will be fully responsible for managing the acquisition and disposal of properties in our vast aged care portfolio.

The key focus will be in the implementation of strategic plans for property acquisition and disposal.  You will need to work collaboratively with multiple stakeholders to ensure all opportunities are aligned with the overall organisational goals and that all transactions comply with relevant regulations and are managed within pre-determined budgets.

The ideal applicant will need to be a strategic thinker that can build strong relationships to ensure successful implementation. You must also have excellent communication skills with the ability to work collaboratively and effectively across cross-functional teams and with other internal and external stakeholders.

Additionally you will require:

• Minimum 10+ years demonstrated relevant experience
• Strong understanding of property law, aged care regulations, compliance and quality standards
• Bachelor’s degree in Real Estate, Property Development, Property Valuation business, or a related field. Eg Business. Masters degree or relevant certification preferred
• Knowledge of risk management principles, methodologies, and best practices
• Excellent analytical, problem-solving, and decision making skills
• Must be able to provide evidence or Covid19 Immunisations

This role is  a 2-year maximum term contract however as a growing organisation there may be other opportunities in the future with Catholic Healthcare.

Catholic Healthcare is a leading not-for-profit provider of residential aged care, home and community services & retirement living across NSW and SE QLD. Together, our team of over 5000 people are dedicated to our Mission of promoting the dignity, life and spirituality of older people through connected and inclusive communities. Our values of compassion, courage & integrity are at the heart of everything we do.

So, if you’re looking for a role where you can make a positive & rewarding impact in a great organisation like ours, then we’d love to hear from you.

Please note that pre-employment checks (including Police) will be completed for all preferred candidates before an Offer is made.

Hello Recruitment Agencies, thanks for thinking of us. Right now, we're looking to fill this opportunity directly so if we do need your assistance, we'll be in touch.

• Based in Macquarie Park, short walk from Metro Station
• 7 Additional leave days per year + Not for profit Salary Packaging + WFH options
• Collaborative, inclusive and professional team culture
• New Year, New Career!

Catholic Healthcare is a leading Aged Care provider that is experiencing significant growth and has an exciting new opportunity for an experienced professional to join our Property Team as a Property Services Coordinator.

As a Property Services Coordinator, you will report directly to the Senior Manager, Property Services. You will be primarily responsible for providing administrative support, compiling reports, implementing new procedures, documentation management and administering contracts.

In this role, your main responsibilities will include:

• Coordinating administration, reporting, procedures, documentation and contracts to ensure optional functioning of properties. 
• Sourcing and managing Catholic Healthcare leases and licences
• Working collaboratively with internal and external stakeholders to ensure effectively delivery of required services  
• Ensuring all property and maintenance procedures are compliant with legislation, regulations and safety standards

Your strong organisational skills, ability to multitask and build strong relationships will be vital to your success in this role.

You will also require:

• Qualifications in Real Estate, Property Management, or a related field
• Previous experience in property management, real estate, or a related field.
• Strong communication, organizational and interpersonal skills.
• Knowledge of property management software and Microsoft Office Suite.
• Familiarity with relevant laws and regulations governing property management 

Catholic Healthcare is a leading not-for-profit provider of residential aged care, home and community services & retirement living across NSW and SE QLD. Together, our team of over 5000 people are dedicated to our Mission of promoting the dignity, life and spirituality of older people through connected and inclusive communities. Our values of compassion, courage & integrity are at the heart of everything we do.

So, if you’re looking for a role where you can make a positive & rewarding impact in a great organisation like ours, then we’d love to hear from you.

Please note that pre-employment checks (including Police) will be completed for all preferred candidates before an Offer is made.

Hello Recruitment Agencies, thanks for thinking of us. Right now, we're looking to fill this opportunity directly so if we do need your assistance, we'll be in touch.

Catholic Healthcare, a leading Aged Care provider that is experiencing significant growth, has an exciting new opportunity for an experienced professional to join our Practice, Risk, and Quality team as an Enterprise Risk Manager.

As an Enterprise Risk Manager, you will report directly to the Chief Quality Officer and have one direct report under your supervision.  You will be responsible for providing direct line of sight and assurance for the CEO and Chair, Finance, Audit and Risk Committee over all enterprise risk matters.

In this integral role, you will lead the enterprise-wide risk management function ensuring that the strategic frameworks and risk systems are effective to identify and mitigate risk that may impact Catholic Healthcare.

Your practical and proactive approach, coupled with your passion for improving organisational resilience and audit systems and processes,  will be instrumental in managing an effective enterprise risk function.

Your responsibilities will include;

• Conduct a comprehensive review of existing risk management practices throughout the enterprise to identify strengths and weaknesses in the current risk framework and provide actionable recommendations for improvement.
• Develop and implement an advanced, enterprise-wide risk management framework that adheres to industry best practices.
• Prepare detailed and insightful reports on risk trends, patterns, and improvement opportunities, and make recommendations to senior management and relevant stakeholders for continuous improvement.
• Establish and operationalise Internal Audit function to identify and assess risks related to aged care operations, including clinical, operational, financial, and reputational risks.
• Partnering with Executive members to facilitate the identification and assessment of existing and emerging business risks
• Developing and/advising on risk mitigation plans to address identified risks
• Implement standardised methodologies and tools to facilitate efficient and thorough audits.
• Fostering a risk-aware culture by promoting awareness and understanding of risk management principles
• Providing effective leadership, coaching, and support to your direct report and peers.

The ideal applicant will have excellent communication and interpersonal skills with the ability to work collaboratively and effectively across cross functional teams and with other internal and external stakeholders, in addition to;

• Min 5+ years demonstrated experience in enterprise risk management, within the healthcare or aged care sector
• Strong understanding of aged care regulations, compliance, and quality standards
• Bachelor's degree in a relevant field, such as, risk management, or business; a master's degree or relevant certification is preferred
• Knowledge of risk management principles, methodologies, and best practices
• Excellent analytical, problem-solving, and decision making skills
• Must be able to provide evidence or Covid19 Immunisations