We are looking for a motivated graduate with a keen eye for detail and desire to learn and grow within Bosch Rexroth. In this role you will be providing support to the National Supply Chain Manger on all topics related to inventory holding, forecasting, demand planning and MRP calculation. You will also be developing and generating required reports for the Purchasing and Logistics departments as well as providing support to other stakeholders within the business.

Duties will include but not be limited to:

• Engage in supplier management - development and negotiation
• Achieve cost savings and efficiency gains through your work
• Provide support for commercial supply chain contracts, such as supplier contracts, customer contracts, NDA and Terms and Conditions
• Procurement of goods / service in support of Production, Service and Engineering departments    
• Obtain and assess quotes consistent with Company's approved supplier list 
• Expedite deliveries to meet manufacturing / service / customer deadlines     
• Data Integrity Project – Maintain data accuracy with purchasing info records / pricing etc – Update and Validate data in SAP
• Participate in meetings with Sales / Service teams to review detailed forecasts for focus customers     
• Generation of Daily/Weekly/Monthly/Quarterly reporting in SAP for KPI     
• Co-ordination of detective control reports for Purchasing and Logistics departments on Quarterly Basis

Vendella is seeking a highly motivated Sales Support Specialist to join our dynamic team. If you have proven work experience in sales or sales support, hands-on experience with ERP and CRM systems, and excellent organizational skills, we invite you to contribute to the success of our sales initiatives.

About Us

Vendella Group, is a proudly New Zealand-owned and operated company that thrives on integrity, vision, passion, and innovation. With a rich history dating back to 1978, our founder Leon Brodie laid the foundations for a family-oriented business, evolving over the years to become a leading supplier of cotton products to department stores and supermarkets across New Zealand. 

With a branch now established in Brisbane and enjoying rapid growth you can join us in our journey of growth and excellence, where you'll be welcomed into a dynamic and supportive team committed to serving our customers and communities.

Responsibilities

• Develop product and industry knowledge through ongoing training and engage in continual self-development to stay up-to-date.
• Assist Sales Representatives in managing accounts and support trip planning, including region and frequency considerations.
• Resolve customer queries promptly, manage returns, log error reports, and take corrective actions.
• Maintain and update potentials on CRM, assign pipeline tasks weekly, and provide updates on significant jobs.
• Prepare proposals and quotes in a timely manner, and send samples and additional information as required.
• Timeously process orders, especially urgent ones, review pending orders, and follow up on backorders and dated orders.
• Set up saved carts and accounts, assist customers with online accounts and password resets.
• Assist Customer Care when required and submit a daily call activity report.

Qualifications: 

• Proven work experience in Sales or Sales Support.
• Hands-on experience with ERP & CRM systems.
• Proficiency with MS Office Suite.
• Understanding of sales principles and customer service practices.
• Excellent communication, collaboration, analytical, multitasking, teamwork, and problem-solving skills.
• Strong organization and prioritization abilities.
• Maintain a tidy desk and work area.
• Adaptability to changing work demands.

Our client believes in investing in the development of their employees. They strive to engage and grow their people to achieve their best. 

Benefits you will enjoy: 

• Meaningful and challenging work
• Ongoing professional development 
• Competitive remuneration package including profit sharing scheme
• Innovative culture & growth-focused team
• Security of a well-respected business

If your are keen to progress your career and grow with a business that has progression opportunities please apply!

Join our dynamic team at Vendella Group as a Business Development Manager, where you'll play a pivotal role in identifying and pursuing new business opportunities, building lasting client relationships, and shaping effective sales strategies. If you're driven, results-oriented, and ready to contribute to our growing success, apply now to be a key player in our exciting journey.

About Us

Vendella Group, is a proudly New Zealand-owned and operated company that thrives on integrity, vision, passion, and innovation. Vendella is a dynamic and innovative Accommodation Supply company dedicated to delivering excellence and superior service to our customers and driven by our values.  

With a branch now established in Brisbane and enjoying rapid growth you can join us in our journey of growth and excellence, where you'll be welcomed into a dynamic and supportive team committed to serving our customers and communities.

Responsibilities

• Demonstrate an in-depth knowledge of business products and value propositions.
• Conduct comprehensive market research and analyze market data to develop strategies that will lead to potential business opportunities and trends.
• Identify and pursue new business opportunities through proactive outreach at conferences, meetings, and industry events.
• Build and maintain strong client relationships, understanding their needs and providing tailored solutions.
• Schedule and conduct sales meetings with prospective clients in a timely and professional manner.
• Develop and implement effective sales strategies, meeting or exceeding set monthly sales targets through self-generated leads.
• Prepare, present, and negotiate compelling, profitable proposals to prospective clients, collaborating with Sales Account Executives to optimize the sales process and gather valuable feedback for continuous improvement.
• Develop and implement effective sales strategies, meeting or exceeding set monthly sales targets through self-generated leads.
• Prepare, present, and negotiate compelling, profitable proposals to prospective clients, collaborating with Sales Account Executives to optimize the sales process and gather valuable feedback for continuous improvement.

• Strong Hunter Mentality
• 5+ years’ experience in Business, Marketing, or a related field.
• Proven experience as a Business Development Executive or in a similar role.
• Strong understanding of the [industry/sector] and market dynamics.
• Excellent communication and interpersonal skills.
• Proven ability to build and maintain client relationships.
• Demonstrated success in achieving and exceeding sales targets.
• Strategic thinking and problem-solving skills.
• Ability to work independently and as part of a team.

What’s on Offer

Our client believes in investing in the development of their employees. They strive to engage and grow their people so they can achieve their best. 

Benefits you will enjoy: 

• Attractive Salary + Vehicle + Profit Share
• Meaningful and challenging work
• Ongoing professional development 
• Competitive remuneration package including commissions and bonuses
• Innovative culture & growth-focused team
• Security of a well-respected business

Are you a Hunter that loves pitching and securing new business then dont miss out on this opportunity to be part of a great team!

• Professionally manage relationships with a portfolio of assigned accounts
• Build executive relationships within the customers organization
• Make sure you exceed customer retention goals and ensure consistently high retention rates
• Build and maintain strong, trusted working relationships with key decision-makers and power users starting from onboarding and throughout the customer lifecycle
• Gain a thorough understanding of assigned client’s needs, objectives, and processes to ensure that they successfully adopt and deploy Freshworks suite of products
• Ensure that customers derive maximum value from Freshworks and collaborate with the sales team to help upsell additional services, integrations, and features
• Identify risks to client success and aggressively/proactively engage the client whenever there’s an identified retention issue
• Develop and execute retention plans for customers who may be at risk
• Drive resolution of escalated account issues in coordination with Billing, Support, and other departments
• Gain and maintain expert knowledge of Freshworks’s products and services
• Be a voice for accounts internally and help senior leadership understand product concerns, shortcomings, and missing features that are retention risks
• Manage contract related inquiries, questions, and issues from clients and other departments
• Liaise with other team leaders to make sure that Freshworks’s clients are getting the best service possible

Primary Details Time Type: Full time Worker Type: Employee Learning Delivery Specialist Hybrid role based at our Parramatta office 18 weeks equal paid parent leave with super! Insurance and retail discounts from day 1 The opportunity Crave collaborative learning? We're seeking a dynamic learning facilitator to champion teamwork and growth for Managed Fund Claims new starters, emerging leaders and more. Your new role The Learning & Capability team for our Workers Compensation business strives for operational excellence by working closely with our business unit as well as our customer, iCare. You will be joining a space with significant growth within a continuously improving industry, that calls for our learning requirements to grow and adapt all the time. As our Learning Delivery Specialist, you will have the opportunity to coordinate & deliver a range of learning to new starters, emerging leaders, and stakeholder groups within our workers compensation business. More specifically you will: Coordinate and deliver learning virtually and in-person. Manage online learning e-module participation and delivery. Provide business reporting on learning outcomes including attendance, trends analysis and assessment. Work with the broader Learning and Capability team to present opportunities for growth and development in the learning eco-system Work directly with a range of stakeholders, including our customer to ensure the efficient and sustainable delivery of learning. About you With a passion for learning, you are looking for your next career move that will see you involved in the end-to-end delivery of learning within an evolving space. To be successful in this position, you will have: Experience in workers compensation, this may be as a case manager, team leader or other role. Preferred applicants will have experience in guiding training and learning, Strong active listening and questioning skills to guide and facilitate dialogue, reflection, and deeper discussion of learning topics. Excellent communication skills. You are confident and articulate, both verbally and nonverbally to deliver information, and provide feedback. Strong group management and interaction skills. You will create a safe and inclusive space for participants to share and learn from each other. You will have the ability to understand and respond to participants' emotions and needs fostering trust and a supportive learning environment. You will be adaptable to unforeseen situations and able to adjust your approach based on participants' needs. About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage." We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 18 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] Application Close Date: 09/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

BloombergNEF (BNEF) is the leading strategic research provider of the energy transition, covering global commodity markets and the disruptive technologies driving the transition to a low-carbon economy. Our expert coverage assesses pathways for the power, transport, industry, buildings and agriculture sectors to adapt to the energy transition. Our analysis, models, and world's most comprehensive databases help CEOs, financial executives, commodity trading, corporate strategy and policy professionals navigate change and generate opportunities. What's the role? Assist with both account management and prospecting for sales opportunities a a team member of BNEF's Commercial Team here based in Sydney. We are looking for individuals who are driven, self-motivated and thrive to work as a team player in a highly collaborative environment. You will be working with a wide range of world-leading clients and helping them with the transition to a low-carbon economy. The job will provide you with opportunity for on the job training as well as overseas training and travel opportunities. We'll trust you to: Assist team members to prospect new business opportunities across Government, Investors, Banks and Corporations, and provide continue support for the full sales cycle Act as an initial point of contact for incoming sales leads Assist your colleagues by helping to book meetings and calls. Responsible for renewal, upsell and the delivery of customer services for existing accounts Respond to client requests promptly and thoroughly Help to maintain accurate customer and sales information in our internal systems Assist in the preparation of major commercial activities, such as content presentations to senior audiences Coordinate and manage the logistics of client events Help with event organisations, partnership and logistics. You'll need to have: Bachelor's degree and a minimum of 2 years' experience in a sales related role Energy and self-motivation to work in a fast paced and collaborative team; a key to being successful in the role A passion for learning and an interest in energy transition & sustainability related content Client facing experience and the ability to build strong relationships in a sales environment Strong communication and presentation skills in English Proven ability to manage several tasks at the same time, with a rigorous attention to detail Demonstrated continuous career growth within an organisation Appetite to learn and appetite to have impact If this sounds like you: Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to explore about us here: https://about.bnef.com/ Why Bloomberg? We're individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We're interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential. Learn more about our office and benefits: Sydney | www.bloomberg.com/australia Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected] (Americas), [email protected] (Europe, the Middle East and Africa), or [email protected] (Asia-Pacific), based on the region you are submitting an application for.

We have a large need of seasonal staff members willing to join Cooinda and our amazing team here during both Wet and Dry season. These positions include Food and Beverage Attendants, Retail and General Service Assistants, Room and Public Area Attendants, Cooks, Chefs, Handypersons and Tours Assistants or Guides.

All of these positions have their own specific requirements so in your application to the recruitment team, please mention which position you are interested in. 

Our biggest months of recruitment are March, July and October.

For more information about Cooinda and some of the attractions of Kakadu National Park, please check out our employee handbook.
 

Our client, is seeking an experienced IT Manager to lead and oversee their IT department. As the IT Manager, you will be responsible for developing and implementing IT strategies and initiatives, managing IT operations, and ensuring the overall efficiency and effectiveness of the company's technology infrastructure.

Our client provides a dynamic and collaborative work environment where your ideas and contributions will be valued. We offer competitive compensation and benefits package, as well as opportunities for professional growth and development.

Your responsibilities will include:

• Developing and implementing IT strategies and initiatives aligned with the company's goals
• Managing IT operations, including infrastructure, hardware, software, and network systems
• Overseeing IT projects and ensuring their successful completion within budget and timeline
• Managing and supervising IT staff, including hiring, training, and performance evaluations
• Ensuring the security and integrity of the company's data and information systems
• Collaborating with other departments to identify and address IT needs and requirements
• Monitoring industry trends and emerging technologies to recommend and implement improvements

• Proven experience as an IT Manager or a similar leadership role
• In-depth knowledge of IT systems, infrastructure, and software
• Strong leadership and managerial skills
• Excellent problem-solving and decision-making abilities
• Strong communication and interpersonal skills
• Ability to work well under pressure and prioritize tasks effectively
• Experience in budgeting and resource management
• Industry certifications, such as ITIL or PMP, are preferred

Not meeting all requirements? Research shows that women and people of colour are less likely to apply for jobs if they don't have all the qualifications. At Grow Talent, we strive to create a diverse, inclusive and authentic workplace. So, if you're excited about this role, but your previous experience doesn't exactly match all the qualifications in the job description, we encourage you to apply anyway. Perhaps you are the exact candidate for these or other roles.

The Flexi Group is a collection of beautifully designed flexible workspace brands with spaces across Asia Pacific and Australia. Our brands include The Hive, Common Ground and The Cluster, each bringing our community a unique member experience. We build, nurture and expand a community of professionals, serving as a hub for connection and collaboration for businesses.

Our mission is to inspire meaningful connections by building a second home where members become friends and ideas become a reality.

We’re looking for people who want to make a meaningful impact on people’s workplace experience and someone who thrives in a collaborative setting. Take the next step in your career, join The Flexi Group’s dynamic team and become a part of the community.

A DAY IN THE LIFE OF

The Event Specialist is responsible for a multitude of facets, from event planning, logistics, and sales to execution. You will be the ambassador of our brand, the driving force behind the events programme, creating unique experiences for our target audience, our members and the greater Flexi Group community.

We are looking for a fun-loving, highly energetic and organised individual who is passionate and has an entrepreneurial mindset to drive business.

This individual will oversee multiple events across our spaces from start to finish, going above and beyond to ensure weekly and monthly events run smoothly.

ADMINISTRATION AND FINANCE

• Build a series of engaging and diverse events as per our event categories, Business, Community-Bonding, Entertainment and Wellness, to contribute to the growth of creative communities. 
• Working alongside the Head of Operations to set the Annual Community Events Calendar, including reporting and forecasting the total of events and the results for each quarter.
• Guide the Community Team to fill up their location’s event calendar and follow the 8-week workflow to ensure they achieve success. From brainstorming, reaching out to potential collaborators, event promotion and overseeing execution plans.
• Ensure meeting rooms are booked on the booking platform. 
• Support with creating quotes and invoices to vendors and collaborators where necessary and ensure that payments are made. 

EVENT EXPERIENCE AND OPERATIONS 

• Meet with event organisers, members or potential members to understand their needs to coordinate the team and conduct event tours to showcase the space. 
• Record and manage all event leads on the system and use the data for marketing outreach.
• Frequent onsite event support where needed, support the Community Teams to lead the events and assist in any way to ensure smooth execution.
• Liaise between the Community Teams and Marketing Team to strategise on creative events promotions to boost event reach and attendance.
• Conduct regular check-ins with each location - debrief on hosted events, advise to improve event performance and execution efficiency and offer support on upcoming events.
• Oversee and execute events on the day, ensuring every team member knows their role and when they should take breaks, every event organiser knows the run of the show, and every guest has their expectations exceeded.
• Ensure the location is ready prior to an event, including moving furniture, room layout and set-up, catering and crockery preparation, space resetting and cleanliness, etc. 
• Meet with event organisers, caterers and guests to ensure that they are familiarised with the space and have the tech set up for their event; assist with troubleshooting technical issues, equipment is set up, and wifi details are shared.
• Follow up with event organisers after the event is held to continue the relationship and gain feedback and action learnings.

SALES AND PARTNERSHIPS

• Streamline the process of private events by identifying and improving all possible touch points - from the method of receiving and collecting information, assigning to location teams, passing on for execution, and following up.
• Manage all incoming private event space rental leads and coordinate with the Community Team to confirm bookings and arrangements.
• Analyse private events sales performance on a monthly basis and work closely with the Marketing Team to create packages and promotions for private event spaces.
• Outreach in social events or related functions on behalf of our brands to attain more leads for event bookings.
• Outreach to potential partners to build up brand awareness and benefit community engagement.
• Liaise with suppliers and vendors and negotiate prices to ensure profitability with events. 
• Meet with catering suppliers to have menu options to provide guests with menus to suit various needs and occasions, i.e. standing canapes, drinks reception, lunch catering, etc. 

TECH SUPPORT

• Knowledge of all tech and AV on-site to support members and guests with set-up and troubleshooting.
  Assist with troubleshooting printers, equipment in meeting rooms, etc. and liaise with IT support if needed. 

PEOPLE

• Train new Community Team hires in event processes, planning and execution.
• Work closely with Community Teams to create best practices that help build a more robust and more thriving community.
• Manage timelines and schedules for those working events: Barista, catering, adhoc team members, community team.
• Be the go-to person between Community Teams and Marketing Team to ensure Community events and Private events are both marketed via various platforms effectively.
• Work with the Country Manager to reinforce locations to make progress with events planning on a regular basis.

EXPERIENCE AND REQUIREMENTS

• Two years experience in a customer-facing position, ideally within entertainment and events.
• Personable with strong verbal and written communication.
• Exceptionally organised with the ability to multitask.
• Thrives under pressure and is solution-oriented.
• Reliable, self-driven, with the ability to work with teams and independently.
• University Degree in Events or a related field is an advantage.
• Proficient with Google Drive and Sheets.
• Good business acumen.
• Ability to manage critical situations and take action quickly.
• Prior experience in coworking, a startup business or Events would be an advantage.

WHAT WE OFFER

• Competitive salary reflective of your growth
• Variety of discounts across our growing industry partners
• A comprehensive training academy to support your growth and longevity with us
• Education allowance to support external training 
• A fun, dynamic working environment, working with a diverse, world-class team
• Regular team and community events based on our four event pillars: Business, Community-building, Entertainment and Wellness
• An extra day of leave to celebrate your birthday
• An annual dedicated day to volunteer at a charity of your choice

We are seeking a passionate part-time Physiotherapist (up to 20 hours/week, with potential for increased hours) to join a leading private practice nestled in the heart of Bendigo, Victoria.

This is a rare opportunity to advance your career and develop in a niche area.

If you are a seeking a fulfilling career in headache and migraine management, we invite you to apply below.

·       Provide physiotherapy services focusing on headache and migraine management using the Watson Headache® Approach.

·       Implement the Watson Headache Approach in patient care, setting our clinic apart in the industry.

·       Collaborate with the team to share patient management responsibilities.

·       Build and maintain strong rapport with patients.

·       Contribute to business expansion and nurture existing referral connections.

·       Manage your diary confidently and contribute to key administration activities.

·       Treat and manage a diverse case load with 1-hour initial appointments and 30-minute follow-up appointments.

·       Provide necessary letters to referrers and assist allied health professionals.

·       Efficiently book and manage your diary.

·       Assist with extra administration tasks as required, including phone management, emails, texts, and payment processing.

·       A warm, welcoming environment.

·       Excellent referral basis from local GP's and health professionals.

·       Flexibility in working hours supporting work/life balance.

·       Professional Development annual allowance of $1000pa, plus 50% of course thereafter.

·       One-on-one mentoring as required.

·       Competitive remuneration + superannuation.

Relocation/sign-on bonus of $1000.

Location:

Positioned conveniently near Melbourne, Bendigo offers the benefits of a regional lifestyle while remaining well-connected to the state capital Melbourne, making it an ideal location for those seeking both tranquility and urban access.

Residents enjoy access to a plethora of amenities, including vibrant local markets, cultural festivals, and a diverse range of dining options. Bendigo seamlessly blends modern conveniences with a touch of historic charm.

Bendigo fosters a strong sense of community, where residents often come together to support local initiatives, events, and charitable causes. This tight-knit community spirit contributes to a fulfilling and supportive lifestyle.

To apply, please send your resume and cover letter to [email protected] or apply below.

Our Client is a leading consulting firm working with a diverse range of clients, including Fortune 500 companies, startups, and non-profit organizations.

As an IT Business Analyst, you will play a crucial role in understanding client needs, analyzing business processes, and recommending solutions to improve efficiency and effectiveness. You will collaborate with stakeholders from various departments to gather requirements, conduct research and analysis, and translate findings into actionable insights.

Responsibilities:

• Collaborate with stakeholders to gather, document, and analyze business requirements
• deliver highly technical requirements to non technical stakeholders
• Identify areas for process improvement and propose innovative solutions
• Create and maintain comprehensive documentation, including functional specifications, use cases, and process flows
• Perform data analysis and provide insights to support decision-making
• Facilitate workshops and meetings to elicit requirements and drive consensus
• Work closely with cross-functional teams to ensure successful project delivery

Requirements:

• Proven experience as a IT Business Analyst or similar role
• Strong analytical skills with the ability to collect, organize, and analyze large datasets
• Excellent communication and interpersonal skills
• Ability to translate complex business requirements into clear and concise documentation
• Experience with business process modeling and improvement methodologies
• Proficient in data analysis tools and techniques
• Knowledge of project management principles and methodologies
• Ability to work independently and manage multiple projects simultaneously
• Relevant degree in Business Administration, Computer Science, or a related field

Not meeting all requirements? Research shows that women and people of colour are less likely to apply for jobs if they don't have all the qualifications. At Grow Talent, we strive to create a diverse, inclusive and authentic workplace. So, if you're excited about this role, but your previous experience doesn't exactly match all the qualifications in the job description, we encourage you to apply anyway. Perhaps you are the exact candidate for these or other roles.

Grow Talent, a leading information technology and services company, is seeking an experienced Program Manager to join our team. As a Program Manager, you will be responsible for overseeing the successful delivery of complex technology projects, ensuring they meet client requirements and business objectives. Join our innovative and collaborative work environment and make a significant impact in driving the success of our projects and clients.

Responsibilities:

• Manage and lead cross-functional teams to ensure successful project delivery, on-time and within budget
• Define and manage project scope, objectives, deliverables, and timelines
• Develop and maintain project plans, schedules, and budgets
• Monitor project progress, identify and address risks and issues, and provide timely updates to stakeholders
• Collaborate with clients, stakeholders, and team members to gather project requirements and ensure alignment with business objectives
• Provide leadership and guidance to project team members, fostering a collaborative and high-performing work environment
• Track project metrics and performance indicators, and implement necessary corrective actions
• Ensure effective and proactive communication with clients, stakeholders, and team members
• Conduct project reviews and lessons learned sessions to drive continuous improvement

• Minimum 8 years of experience in program or project management

• PMP certification or equivalent is highly preferred
• Proven track record of successfully delivering complex technology projects
• Strong understanding of project management methodologies, tools, and techniques
• Excellent leadership and management skills, with ability to motivate and inspire teams
• Exceptional communication and stakeholder management skills
• Ability to effectively manage multiple projects and priorities
• Experience in leading agile software development projects is a plus
• Strong problem-solving and decision-making abilities

Not meeting all requirements? Research shows that women and people of colour are less likely to apply for jobs if they don't have all the qualifications. At Grow Talent, we strive to create a diverse, inclusive and authentic workplace. So, if you're excited about this role, but your previous experience doesn't exactly match all the qualifications in the job description, we encourage you to apply anyway. Perhaps you are the exact candidate for these or other roles.

Our Client is seeking a talented Network Engineer to join our team. As a Network Engineer, you will play a crucial role in designing, implementing, and maintaining the network infrastructure for our clients. You will be responsible for ensuring the stability, security, and performance of the network systems, as well as troubleshooting and resolving any network-related issues that arise.

What sets us apart:

• A collaborative and supportive work environment
• Opportunities for professional development and career growth
• Competitive salary and benefits package

Responsibilities:

• Design, implement, and maintain network infrastructure for clients
• Configure and troubleshoot network devices, including routers, switches, and firewalls
• Monitor network performance and proactively identify and resolve any issues
• Collaborate with cross-functional teams to ensure the smooth operation of network systems
• Implement security measures and protocols to protect the network infrastructure
• Document network configurations and changes
• Provide technical support and guidance to clients

• Proven experience as a Network Engineer or a similar role

• Strong knowledge of network protocols, including TCP/IP, DNS, DHCP, and VLANs
• Experience with network equipment, such as Cisco routers and switches
• Next-gen firewall knowledge
• Hands-on experience with network monitoring tools
• Excellent troubleshooting and problem-solving skills
• Ability to work independently and collaborate effectively with a team
• Strong communication and interpersonal skills
• Industry certifications, such as CCNA or CCNP, are preferred

If you are a tech enthusiast who believes in the transformative power of technology and wants to grow in a supportive and dynamic environment, we encourage you to apply. Join our client's team of like-minded professionals and make a meaningful impact while expanding your career horizons.

Not meeting all the requirements? Research shows that women and people of color are less likely to apply for jobs if they don't have all the qualifications. At Grow Talent, we strive to create a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your previous experience doesn't exactly match all the qualifications in the job description, we encourage you to apply anyway. Perhaps you are the exact candidate for this or other roles.

Join one of the fastest-growing companies in the tech industry as a DevOps Engineer! Our client, is seeking a talented and experienced DevOps Engineer to join their dynamic team. As a DevOps Engineer, you will play a crucial role in designing, developing, and maintaining their infrastructure and automation processes.

Responsibilities:
- Design, build, and maintain scalable and reliable cloud infrastructure using industry best practices
- Implement and manage CI/CD pipelines for seamless and efficient software delivery
- Monitor system performance and proactively identify and resolve issues
- Collaborate with development teams to ensure smooth deployment and release processes
- Continuously improve and optimize infrastructure and processes to achieve maximum efficiency and reliability

• Proven experience as a DevOps Engineer or similar role

• Strong understanding of cloud computing platforms (AWS, Azure, or GCP)
• Experience with configuration management tools (e.g., Ansible, Chef, or Puppet)
• Proficiency in scripting languages (e.g., Python, Bash, or PowerShell)
• Knowledge of containerization technologies (e.g., Docker, Kubernetes)
• Familiarity with monitoring and logging tools (e.g., ELK Stack, Prometheus)
• Excellent problem-solving and troubleshooting skills

If you are a tech enthusiast who believes in the transformative power of technology and wants to grow in a supportive and dynamic environment, we encourage you to apply. Join our client's team of like-minded professionals and make a meaningful impact while expanding your career horizons.

Not meeting all the requirements? Research shows that women and people of color are less likely to apply for jobs if they don't have all the qualifications. At Grow Talent, we strive to create a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your previous experience doesn't exactly match all the qualifications in the job description, we encourage you to apply anyway. Perhaps you are the exact candidate for this or other roles.

The Lead Technical Specialist is responsible for leading the Technical Specialists team in providing technical advice, guidance and support to the Claims team on technical assessment and case management matters, to assist in reaching desired claims durations and outcomes in line with the terms and conditions of the policy. A key focus of the role is to optimise assessment quality within the Income Protection, Life, Trauma and TPD portfolios and support Claims Consultants to build their capability in line with the TAL claims capability and delegated authority frameworks. This includes development of processes, tools, guidelines or other resource to support assessment of the claims.

Primary Details Time Type: Full time Worker Type: Employee Customer Care Specialist Hybrid Role - 2 days in Office, 3 days from home Equal paid parental leave - with super! Insurance and retail discounts from Day 1 The opportunity Contribute to our customers' experience with QBE by delivery exceptional outcomes for all enquiries. Your new role QBE's Workers Compensation team is growing! 2024 is going to be an exciting year for QBE as we deliver high quality Workers compensation activities to our customers across 3 business divisions. Our Customer Care team is there to support all of our customers with any compliments or complaints they may have. With a solution focussed approach, our Customer Care team will actively aim to provide timely solutions and outcomes. More specifically the role will: Manage customer feedback including Customer Experience, Complaints and Service Recovery while ensuring responses provided in a timely manner at a high quality. Maintain high quality communication with customers in line with applicable industry, regulatory and internal SLA timeframes and requirements. Build and maintain relationships within QBE to deliver constructive and solutions focused feedback. Produce high quality reporting to ensure that customer feedback is communicated efficiently. About you With a background in customer service, you will bring an engaged and person-centred approach to your work. To be successful in this position, you will also bring: Previous experience in workers compensation or insurance background. Experience in a customer service or dispute resolution role. Experience in maintaining high quality reporting and administration. Ability to follow up, investigate and deliver outcomes effectively through your strong relationship building and collaborating skills. Ability to identify business problems and translate them into solutions to improve the customer experience. About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] Application Close Date: 02/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Injury Management Specialist Location: Newcastle Type: Full Time, 12 month Fixed Term Contract The opportunity It's an exciting time to be joining QBE's Managed Fund Claims (Worker's Compensation). With solidified relationships and growth, our Treasury Managed Funds business is looking for an Injury Management Specialist to support our agencies and continue our high-quality service offering. Working on a diverse portfolio, our Injury Management Specialists provide crucial coaching and support to our Case Managers and Stakeholders. Your new role Provide proactive, expert injury management advice to claims staff and customers. Identify opportunities to review, develop and modify processes, procedures, standards, and guidelines in line with best practice. Comply with regulatory and legislative requirements relevant to medical and injury management intervention. Contribution to the preparation of training and policy material relating to injury, treatment, and medical management best practices. Support your team and wider business to uplift capability through means of training and coaching. About you Extensive experience in a workers' compensation claims role or"similar"role" Experience in Allied Health, Clinical, supervisory and/or workplace-based rehabilitation experience Tertiary qualifications in medical, health or a related area Broad knowledge of workers compensation laws and compliance obligations with a core focus on legislative knowledge and work capacity decisions Demonstrated experience in supporting Case Manager coaching, decision making and technical claims management. Excellent people, communication, written, and networking skills. A person-centred approach to customer service and people management. About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] Application Close Date: 31/01/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Come join the AGS family, on this very well-known global tech brand right here in Sydney!​​​​​​

Why Allegis Global Solutions? 

AGS is a part of Allegis Group, the largest privately held staffing and workforce solutions firm in the world. We support some of the largest Fortune 500 companies globally, across several industries.   

Duties:

As a Recruitment Sourcing Specialist, you will be deployed to an Australian-grown tech giant on a 6-month assignment, where you will be working directly with their in-house Talent Acquisition team. You will recommend and execute sourcing strategies with a focus on passive talent and be an ambassador for Allegis Global Solutions and your client's brand at every interaction. You will…  

Your duties may include, but are not limited to:

• Undertaking recruitment activities with a focus on top-of-funnel sourcing for Front and Backend Core Engineers (Senior Software Engineers), as well as inbound job applications and referrals on a rotation basis.
• Understanding the recruitment delivery process and carrying out activities accordingly to ensure that account KPIs are met.
• Communicating recruitment trends, and market intelligence, and acting as a talent advisor to hiring managers.
• Identifying and escalating risk or compliance issues.
• Managing requisitions through accurate documentation of all recruitment-related data and information as per current recruitment legislation and agreed client process at all times.
• Possess excellent CX skills to ensure a positive experience.
• Providing professional advice and open and honest feedback to candidates promptly and in accordance with recruitment best practices.
• Utilising specialist market knowledge to assist with the ongoing management of pre-qualified talent pools.

WHEREFIT is one of Australia’s fastest-growing, HR SaaS platforms that is revolutionising fitness and wellbeing employee benefits. Our mission is to help working Australians get fit, active, and healthy, and we prioritise employee wellbeing above all else.

We're a home-grown, self-funded Australian startup that is proud to have reached our current level without external investment. With plans to triple revenue and double headcount this year, we're excited to enter the next growth phase on our own terms.

Since launching in 2017, WHEREFIT has quickly grown to become a trusted wellbeing partner at over 200 of Australia’s leading employers, including Woolworths, NAB, Australia Post, Westpac, Reserve Bank of Australia, Allianz, PwC, nbn, AMEX, EY, Lendlease, and more.

Our platform helps businesses provide their employees with exclusive corporate benefits at over 1,000 leading fitness and wellbeing brands, including HelloFresh, Anytime Fitness, Adidas, F45, ICONIC Sport, Speedo, UFC Gyms, Adore Beauty, Under Armour, and more.

We believe that a healthy and active lifestyle should be accessible to all, and we are committed to making this a reality for all working Australians.

Role

We have ambitious goals to grow our business and scale our team in 2024.

As a Customer Success Specialist (Corporates), you will be responsible for delivering the best customer experience for our corporate clients. There is potential to grow with the business, with an attractive bonus package that is aligned to your personal performance and company success.

Collaborate with cross-functional teams to optimise engagement of corporate clients and their employees with our service. Lead client success initiatives to maximise subscription renewals and drive new business and upsell revenue opportunities. You will also have the opportunity to influence and shape corporate engagement strategies, crafting innovative ways to drive engagement and success.

You will be part of an exciting startup culture, working alongside talented and driven individuals, and contributing to the success of a company that is helping businesses do better for their employees. If you're ready to take your career to the next level and to make a real impact on the fitness and wellbeing of working Australians, apply to join our team today!

Responsibilities

• Assist new corporate clients with the onboarding and launch of our service across their organisation
• Build strong relationships with our corporate clients, respond to their requests and provide support across phone and email channels
• Implement account management initiatives at scale to maximise customer satisfaction, retention, renewal, and new business/upsell revenue opportunities
• Assess clients’ current level of engagement and help clients extract greater value and engagement with our service
• Proactively monitor client health and create/implement risk mitigation initiatives where necessary
• Communicate client needs and feedback back to management and the relevant teams, and suggest potential solutions
• Identify process improvement opportunities and work with cross-functional teams to address these areas effectively
• Meet client success targets and KPIs

• A positive can-do attitude and a passion for what WHEREFIT is trying to achieve
• 1+ year/s experience in client success or account management roles (preferably B2B SaaS) across phone and email channels
• Excellent presentation, written and verbal communication skills
• Strong team player with the ability to collaborate with management and cross-functional teams
• Ability to thrive in a fast-paced dynamic culture and perform under pressure
• An interest in fitness, health and wellbeing is an advantage but is not required
• Nice-to-have: experience working in a start-up environment

• Competitive remuneration package including base salary, bonuses and benefits
• Dynamic and vibrant office environment located in Fishburners, one of Australia’s leading startup co-working spaces in the Sydney Startup Hub
• Full member access to workshops and numerous learning, networking and startup community events within Fishburners and the Sydney Startup Hub (e.g. lunch and learns, Friday pitch nights, community social events such as Christmas and Halloween parties)
• Zero overtime commitment - we encourage our team to dedicate quality time to personal fitness, health and wellbeing outside of work hours
• Access to over 2,500 unique fitness and wellbeing perks on the WHEREFIT platform, and access to other retail and non-wellbeing related perks too
• Up to $1,200 annual subsidy for personal fitness/sport expenses
• Generous learning and development budget for external training courses
• Headspace premium subscription
• Monthly team lunches and social events

Join our energetic team at Bowen Stockroom Supplies and take the lead in facilitating sales through accurate estimation and dedicated customer support. As a Sales Estimator and Support Specialist, your primary responsibility will be to spearhead our estimating processes, ensuring precise project quotes and proactive engagement with clients. Your role will involve close collaboration with our design team to deliver comprehensive solutions that meet our clients' needs.

Responsibilities:

• Conduct accurate estimating and quoting for stockroom projects.
• Manage the end-to-end processing of incoming orders through to operations.
• Collaborate with the Design team to deliver top-quality designs.
• Provide backup support for design team members during peak periods or emergencies.
• Assist in maintaining the online order platform.
• Receive and promptly respond to incoming inquiries.
• Liaise with the design team to present clients with innovative design concepts.
• Actively participate in team meetings and weekly sales meetings.

Qualifications:

• Proficient in general computing skills.
• Experience in estimating, phone sales, and sales support.
• Ability to deliver a prompt and efficient quoting service.
• Proficiency in CAD (advantageous but not necessary).
• Commitment to providing superior customer service and being a valued supplier to our customers.
• Experience in liaising with suppliers and obtaining quotations.
• Develop an in-depth technical knowledge and understanding of our product range.
• Proven ability to efficiently win, process, manage, and complete all jobs with zero errors.

Benefits you will enjoy: 

• Meaningful and challenging work
• Ongoing professional development tailored to you a sales career path
• Competitive remuneration package
• Innovative culture & growth-focused team

If you are a motivated individual with a passion for sales and customer service, we invite you to join our team and contribute to the continued success of Bowen Stockroom Solutions.

Primary Details Time Type: Full time Worker Type: Employee Location: Parramatta or Newcastle 12-month fixed term contract with full-time hours The opportunity An exciting opportunity has become available for a Dispute Resolution Specialist to join our thriving Customer Relations and Advocacy team. Reporting to the Senior Manager, Internal Review, the role presents a unique opportunity to contribute to QBE's success. QBE is passionate about making a difference to the lives of those injured in a motor vehicle accident and this role will see you join a high performing team responsible for the management of disputes made by customers. You, as the decision maker, will have the opportunity to deliver fair and equitable outcomes and improve the overall customer experience in this maturing CTP Reform Scheme. Your new role Manage organisational obligations and compliance in relation to the conduct of disputes under the Motor Accident Injuries Act 2017 (NSW), as well as other Regulations, Guidelines and Statutory Frameworks Exposure to disputes before the Personal Injury Commission Provide recommendations in relation to process and decision-making improvements, to enhance alignment with the Objects of the Act Review and deliver sound, timely decisions for disputes. Proactively identify systemic causes of disputes and contribute to the development of creative and beneficial solutions Foster and maintain strong stakeholder relationships, both internally and externally, including medical and allied health practitioners, rehabilitation providers, legal representatives, regulators, and cross-functionally across QBE Provide subject matter expertise and identify continuous improvement training opportunities for our business About you Experience in allied health, claims or legal background within a personal injury scheme (CTP, workers compensation, etc), and/or clinical exposure being highly advantageous Highly developed communication skills, both written and verbal, with a strong understanding and interpretation of medical terminology. Ability and initiative to make decisions and recommendations Proven ability to influence stakeholders to improve performance and achieve excellent outcomes. Proven success in driving continuous improvement initiatives, have complex problem resolution ability and business acumen. Previous experience in coaching, mentoring or developing others would be highly regarded. Solution focused individual with a resolution mindset approach About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 APPLY NOW and let's make it happen! Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] Application Close Date: 01/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Location: Parramatta Permanent full-time role The opportunity This role will see you exercising a wide range of skills as part of QBE's dispute resolution process with our customers at the forefront of our mind. You will be joining a collaborative team where you will manage a portfolio of complaints in accordance with QBE's complaints management processes. Your attention to detail and commitment to improving the customer experience will also see you playing a part in identifying root causes of complaints and opportunities for improvement that would lead to a better customer outcomes. A key element of the role will involve assessing, investigating and critically analysing policies, legislation and expert evidence along with adopting a proactive, solution focused mindset to resolving customer issues. You are the final decision maker and will manage a portfolio of either External or Internal dispute resolution complaints. You will be engaging with internal and external stakeholders to manage complaint resolution requirements and outcomes - encompassing organisational, code of practice, legislative and scheme requirements. Being the final decision maker for QBE, you will be required to communicate the outcome of your decisions with customers and appropriate stakeholders demonstrating a professional and empathetic manner. Your responsibilities may also include the following: Support the delivery and execution of the Customer Relations & Advocacy strategy and business plan objectives Ensure the organisational obligations under the law and the General Insurance Code of Practice are adhered to when managing complaints and disputes Ensure organisational procedures in relation to complaints and compliance breaches are followed Provide feedback on process, product and service improvements to minimize recurrence or mitigation of issues for customer dissatisfaction Provide SME (subject matter expert) support for internal stakeholder enquiries in relation to decisions, General Insurance Code of Practice and the Insurance Contracts Act In the assessment of your complaint management obligations review and assess compliance by business units with Code of Practice and legislation Undertake timely and accurate response to all complaints and disputes, providing a fair and reasonable outcome for the customer Work collaboratively with key internal and external business stakeholders About you We are looking someone that has extensive experience within the same or a similar (Claims, Legal, Product or Underwriting) technical role and can bring with them their knowledge and passion for customer relations, advocacy and dispute resolution. Possessing the following will help ensure success in the role: Insurance or legal background is advantageous; Must have a solid understanding of risk, compliance and policy General Understanding of AFCA's expectations, approach to complaint handling, fees and determinations (if handling external complaints) Ability to problem solve and build strong relationships with customers and stakeholders Strong written and verbal communication skills, including great negotiation skills Excellent time management skills, ability to work under pressure and with pace when required Take accountability and ownership of tasks acting with integrity despite pressures and challenges Passionate about providing a gold standard service to our customers and stakeholders and ability to show high levels of empathy Solution focused individual with a resolution mindset approach Impeccable attention to detail and ability to make decisions within challenging circumstances Team player with collaborative mindset and a high level of resilience About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 APPLY NOW and let's make it happen! Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] Application Close Date: 01/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee National Portfolio Specialist, Target Market Determinations Location: Melbourne, Sydney or Brisbane Type: 12-month fixed term contract, full time The opportunity In this role, you will provide support to the Consumer Portfolio & Product Governance teams in the development and implementation of TMD updates for Consumer retail products to support the regulatory change project initiatives to satisfy business objectives. Your new role Assist in the implementation of project governance framework by development and delivery of regulatory change Support the project leads in preparing for and participating in project stand-ups to track progress using Agile methodology Excellent skills in personal work organisation and time management. Model high level of risk maturity in everyday behaviour Proven ability to step into problems; analyse and recommend solutions timely. Coordinate and facilitate workshops sessions Happy to talk flexible working About you Strong Technical Insurance product knowledge and drafting experience Thorough understanding of regulatory framework as it applies to general insurance Detailed understanding of key legislation monitored by ASIC Ability to draft and produce business documentation and reports with attention to detail Proven ability to step into problems; analyse and recommend solutions timely. Excellent skills in personal work organisation and time management. About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage." We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now! APPLY NOW and let's make it happen!" Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Step into the Defence industry supporting the HR Manager with Talent and Human Resources priorities! Your new company Opportunities like this do not come up often to show case your talent and human resource expertise! Come and join this Defence organisation during this exciting period of growth as their Human Resources / Talent Co-ordinator! This is a newly created role due to the organisation about to double in size! This position is to commence initially as a 12-month contract but will more than likely end up permanent due to the projected growth strategies. This role is a full-time office based position, however your working week is compressed, so you work a 9-day fortnight. This vacancy is for either a Talent or HR Administrator seeking a role to create and make their very own! Your new role Reporting to the Human Resources Manager, who is just delightful, you will play a pivotal role in fostering a positive work environment and being responsible for all HR activities and key projects. Your generalist day to day will look like: Assisting with recruitment efforts, including candidate screenings and interview co-ordination. Assisting with onboarding and offboarding's to ensure seamless integration for new and existing team members. Maintaining and updating all policies and procedures. Actively engaging employee relations and conflict resolution. Liaising with all internal and external stakeholders. Supporting managers with HR Administration and diaries. Updating of job descriptions and assisting with ISO accreditations. Supporting the wider business units with all HR matters and enquiries. What you'll need to succeed To be a successful applicant for this opportunity, you will have a background in HR Practices, you will possess excellent interpersonal ability to develop and sustain strong relationships. You will also have a strong ability to multitask and communicate through your self-motivated nature and enjoy working in a team environment. Please note, due to being a Defence organisation, you do need to be an Australian citizen and will need to undergo a Defence clearance. What you need to do now No covering letter is required for this position. All you need to do is send your updated resume to your HAYS Human Resources Expert Kylie, [email protected] or contact 0872214122 for further details. #2841081

Advance Your Career with Advanced Piping Systems!

Are you a skilled marketer with a track record of execution ready to significantly impact a dynamic industry? Advanced Piping Systems is looking for a talented Marketing Manager to lead our marketing endeavors, driving brand recognition and fostering lead generation. Join us in shaping and implementing comprehensive marketing strategies that align with our evolving business objectives.

Key Responsibilities:

Strategic Planning:

• Collaborate with cross-functional teams to develop plans aligned with Advanced Piping Systems' overarching goals.
• Conduct market research to stay abreast of industry trends, competitor activities, and evolving customer personas.

Brand Management:

• Safeguard and enhance our brand image and identity 
• Develop and enforce brand guidelines across all marketing materials for consistent messaging.

Integrated Content-Driven Marketing:

• Plan, execute, and monitor integrated content across various channels. We’re creating video content and which needs to lead the market.
• Collaborate with agencies to develop compelling and consistent messaging.
• Track and analyse marketing performance, adjusting tactics for optimal results.

Collaboration and Thought Leadership:

• Be the central point for customer-centricity, championing their needs.
• Manage a team of external marketing providers and agencies, fostering strong relationships.
• Keep up to date with emerging marketing trends and demands, we’re wanting to keep current and ahead of what others are doing.

Budget Management:

• Develop and manage marketing budgets, ensuring efficient resource allocation.
• Monitor spending and ROI, making adjustments as necessary.

Data Integrity:

• Own and ensure the integrity of customer-related data points.

Continuous Website Improvement:

•  Own and deliver website improvements and fixes.
•  Work with external suppliers to maximize SEO opportunities.

Reporting and Analysis:

• Provide regular reports on key performance metrics and marketing effectiveness.
• Utilise data-driven insights for informed decision-making and optimizations.

Qualifications:

• Bachelor's degree in Marketing, Business, or a related field is an advantage.
• 3 to 4 Years of proven experience in marketing coordination with a focus on measurable contributions.
• In-depth knowledge of the majority of marketing channels and best practices.
• Excellent communication and interpersonal skills.
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• In-depth knowledge of marketing tools and technologies.
• Proven track record of managing external resources

If you're an aspiring leader with a creative mindset ready to drive our marketing strategies to new heights, apply now and be a part of Advanced Piping Systems' continued success!

• Competitive Compensation: of  $90,000 - $110,000 + Super
• Work in an environment that values creativity and innovation.
• Join a collaborative team where your leadership and communication skills will be valued
• Access ongoing learning opportunities, staying at the forefront of marketing trends and technologies.