Hearth Support Services is a registered NDIS provider with a commitment to consistently provide the highest standard of support. We achieve this through fostering and cultivating long-term, sustainable relationships.

We're looking for someone to join our team and manage the end-to-end recruitment process for support workers in our two newest regions: Bendigo & Geelong.

Location is flexible: you could be based from our offices in Glen Iris, Brunswick, or Geelong, with flexible working arrangements available.

The Recruitment Coordinator role is vital to building the culture of our organisation by attracting and choosing the right candidates to support our participants.

You will have input in developing our broader Recruitment strategy & workforce planning while managing the recruitment & onboarding of quality Disability Support Workers for Regional Victoria.

Working in a small & supportive team, your role at Hearth will include volume recruitment, interviewing, conducting reference checks, and getting support workers ready to start work.

• Strong understanding of the end-to-end recruitment process
• Professional or lived experience with disability and/or community services
• Experience working with a range of Microsoft Office Programs
• Exceptional communication and time management skills
• A willingness to participate in the improvement of processes and systems
• Ability to work in a fast-paced environment independently and as part of a team

• Rewarding work - see the people you've recruited succeed and grow over time!
• Supportive and dynamic team environment
• Ongoing training and development
• Competitive salary
• Flexible working arrangements

If this sounds like you, we would love to hear from you.

Please include both a copy of your resume and a cover letter addressing the key selection criteria, your suitability for the role, and a little about yourself.

Please note that only shortlisted applicants will be contacted.

Elements of Byron is an award-winning Beach front resort, nestled on 50 acres of absolute beach front paradise in Byron Bay. The role of Recruitment Resourcer will support our Talent and Culture Manager who is responsible for Recruitment, Culture and Training at the resort.

This is a job share role (3 days week, Tues/Wed/Thu) where you will work closely with our current Recruitment Resourcer who works two days a week (Mon/Fri).

You will be responsible for ensuring that effective candidate management and communication is maintained with all applicants who are applying for roles at the resort. There is a high volume of candidate calls, email correspondence and diary management, so your ability to manage multiple tasks will see you excel.

This role would suit someone who is extremely organised, has high attention to detail, can juggle multiple tasks and prioritise, while remaining cool under pressure. You will be available to work three days a week, Tuesday, Wednesday, Thursday.

Your responsibilities will include but are not limited to:

• Phone screening and shortlisting of candidates using our candidate management system (Workable)
• Adding new employee details to Humanforce and following up on their onboarding progress
• Monitor and respond to telephone and email queries regarding interviews or start date information
• Diary management of Culture Officers inbox and calendar
• Assisting with the coordinating of recruitment activities including scheduling interviews, performing reference checks, and managing correspondence during the recruitment process
• Schedule learning and development training sessions and update the training calendar
• Co-ordinate administration processes for probation reviews, performance development reviews, employee visas, RSA’s, Drivers Licences, and other licence renewals as required
• Other ad hoc administration assistance as required

• Previous experience in a similar support role
• An HR Qualification would be highly regarded but is not essential
• Well presented with excellent communication (written and verbal) and interpersonal skills
• Well organised with strong attention to detail
• Remain calm, patient and organised in high volume work situations
• Results oriented and ‘can do’ positive attitude
• High level administration and organizational skills
• Display a high energy level
• Intermediate to advanced skill level - Microsoft Office Suite

• Restaurant, Accommodation and Spa treatment staff discounts
• Employee Assistance Program
• Full Day Orientation and dedicated departmental training
• Annual and fortnightly staff awards
• Refer a friend incentive
• Stability and long term employment opportunities for the right candidate
• Work in a beautiful beach side award winning resort
• Parking available on site

For more information please contact Justine Dorrell on 02 6639 1516

About us:

Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities.

Headquartered in Canberra with multiple facilities in the ACT, NSW, VIC and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.

At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world’s best data centre team.

Our people are committed, tenacious and meticulous in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.

About the role:

In this position, you will be responsible for ensuring the successful fulfillment of customer requirements. Your responsibilities will encompass stakeholder engagement, project oversight, and the coordination of internal teams to achieve performance objectives and enhance processes.

Other responsibilities include:

• Build and maintain strong customer/partner relationships to enhance customer satisfaction throughout pre- and post-sales activities.
• Collaborate with CDC teams, harnessing their expertise when needed.
• Strengthen CDC's ties with key customers, their on-site teams, and their clients.
• Support contract delivery by meeting specified KPIs.
• Generate, refine, and furnish client reports while ensuring compliance with contracts.
• Review and prepare client reports for external distribution and assist clients in comprehending and addressing queries.
• Organise and oversee client monthly business reviews, quarterly operational and security audits, and other compliance activities.
• Coordinate managed services projects, including obtaining quotations from partners/suppliers and ensuring high-quality project delivery with client sign-off.
• Promptly address all client inquiries, ranging from operational concerns to project quote/proposal sourcing.
• Develop company policies and procedures to streamline the fulfillment of major customer requirements.

About you:

• Proven experience within a Service Delivery/Customer Success and/or Project Coordination capacity.
• Demonstrated expertise in managing services for larger scale clients.
• Strong leadership background and career progression in customer management.
• Proficiency in contract management, SLA reporting, problem-solving, and client relationship building.
• Work effectively with delivery leads to ensure consistent and clear communication on existing projects.
• Achieve client satisfaction, retention and growth targets as per account plan
• Competency in Microsoft Office suite, Microsoft Project toolsets and source code management.

Working Rights:

Due to the nature of the clients that CDC work with applicants who wish to apply for this position will need Australian Citizenship with ability to obtain and maintain an NV1 Security Clearance.

How to Apply:

If you are looking for an opportunity to 'Make Your Mark' and play a vital role in a fast-growing Australian Technology company, please submit your resume and cover letter by clicking Apply.

Please ensure you take the time to align you CV with the requirements above. We want to understand how your skills and experience relate to the position you are applying for.

Koala’s mission is: Better furniture experiences, designed with the World in mind. Combining customer-centric products, a world-class technology and fulfillment platform, incredible customer service and social good; we are changing the way people buy and enjoy furniture to create happier, healthier habitats.

Why we have this role @ Koala 

The quality and safety of products we sell to our customers are core to delivering a great experience at Koala within all countries that we currently operate in. This is a high paced and varied role playing an integral part in leading the Quality Team in all quality and compliance aspects; ultimately ensuring our manufacturing partners, products, and marketing claims align with our goals, commitments and values. This position will also be responsible to report key trends, insights and actions into key stakeholders within the business.

What is key to the success of this role @ Koala?

●      Based on Koala values, lead and develop people in the best way, delivery business result. (leadership)

●      Able to work independently or as part of a team with setting & follow up goals and priorities (organisation and prioritisation skills)

●      Deeply understand on quality matters’ contribution and impact to business, customers and suppliers. (Business mindset)

●      Able to engage with all types of internal stakeholders and explain complex issues or requirements in a clear and easy to understand manner (communication skills)

●      Where necessarily, influence outcomes / decisions by working collaboratory with various stakeholders to ensure a win-win outcome (communication skills)

●      Working to tight deadlines with a high degree of accuracy and attention to detail (accuracy and detail skills)

●      Able to produce and present reports, training and insights based on on various data sets (analytical and interpretation skills)

●      Champion the importance of product safety and quality throughout the business (leadership skills).

What are the key deliverables for this role?

Product Compliance (New Product Development)

●      Set way of working for product compliance during new product development phase.

●      Ensure that all new products launched by Koala are safe and fit for purpose.  This includes the regular review / updating of any specific Product Development Guidelines, ensuring the appropriate market regulatory requirements are also considered.

●      Work closely with external labs and third party to secure the legal requirements for different markets, has been clear and executed well.

●      Work closely with different authorities, to get latest information on any legal requirement updates, and understand how to implement updates into business.

●      Set up the testing plan both on time and resources-wise yearly, and follow-up status.

Quality Control (Existing Products)

●      Set quality performance KPI for overall business, different categories and suppliers.

●      Undertake regular reviews of existing products in range to determine the root causes of warranties and returns.  Based on these reviews, put in place corrective actions with factories to reduce manufacturing faults and defects.

●      Regularly review products against any current quality and regulatory compliance requirements to ensure they continue to be safe, fit for use and compliant to regulatory requirements in all markets we operate in.  This includes ongoing testing of products and materials where required.

●      Collaborate with various stakeholders within the business to draw insights that are driven by warranties and returns data, customer insights (formal) and customer service feedback to provide recommendations on further improvements that could be made to products (either current or future) and champion the continual improvement of existing products within the range.

●      Working closely with our factory partners, lodge regular credit claims based on the specific requirements of the Supplier and Warranty agreements.  Report back to the finance team on all credit claims successfully lodged.

●      Together with team, Investigate consumer complaints, quality failures and areas of further improvement, and work closely with the Quality team and other internal / external stakeholders to achieve positive outcomes.

●      Escalate any serious injuries or illnesses caused by products to the Director, Quality & Compliance manager to ensure these are appropriately handled by the business.

Ideal background…

●      Minimum 5 years Formal tertiary qualifications in QA/QC or relevant industry experience.

●      Experience with furniture, home furnishings or FMCG environment is preferred, but not limited.

●      People leadership experience is required.

●      Demonstrable experience in method validation is required

●      Demonstrable experience presenting and defending the quality control standards during regulatory inspections

●      High ability to work with both internal and external stakeholders while multitasking on a number of projects within a fast-paced environment

●      Excellent organisational skills, written & verbal communication skills and attention to detail

●      A ever-curious mindset that isn’t afraid to challenge the norms, wanting to learn and grow within the team and business

●      Did we mention that empathy is a must have? Our customers are at the heart of the business and an empathetic approach is a must at every touchpoint

Treehouse Perks and Privileges…

Koala is only great when its employees are happy — and we’re one happy bunch!

• Hybrid work - the team is back in the Alexandria Treehouse 2-3+ days a week, with Tuesday lunches, Monthly barbies, socials and a stocked kitchen of healthy, local and organic produce to look forward to.
• Take a break - Generous time off - volunteer, parental, Koala life leave and more to help keep your work-life balance, balanced.
• Pet-friendly - The Koala Treehouse is as pet-friendly as they get!
• Surprise & delight - The two-word combo at the core of everything we do. All Koalas can expect to enjoy free Koala products with ‘mates rates’ for your friends and fam.
• Support & wellbeing - Our employee experience respects and embraces all families, formed, found and evolving. You’ll have access to our Employee Assistance Program, which includes unlimited sessions for financial, work, relationship, family or wellbeing support.
• Accelerate your career - via our Learning Management platform Juno, as well as individual and team growth budgets and dedicated days.
• Community & connection - We believe that simply doing ‘no harm’ isn’t good enough So, how are we doing our part? BCorp Certified, WWF Partnership, volunteer days, a member of SoftLanding, 1% and so much more.
• All in all, the Koala Kommunity is a great place to hang out and belong to!

Koalities we look for…

At Koala, we do things a little differently and we don’t shy away from the fact that we expect a lot from our employees! We are ambitious. We are curious. We are selfless. We want you to challenge expectations, always look to make a difference and give us something different from the norm. We want people that bring great energy, that have a long-game focus and are always trying to find new angles and approaches to the way we work. We're a team full of entrepreneurial spirit and have a relentless focus on 'what's next' but while always reviewing 'what's been done' and learning, growing and adapting. We're confident, but NEVER arrogant and we adapt to change like Steve Smith under a short ball. Honesty and empathy drive everything we do, as well as a total focus on exceeding our customers’ expectations. So if you feel like this could be you... well what the bloody hell are you waiting for? Drop us a line, and let's see what you've got! ;)

There’s no such thing as a ‘perfect’ candidate, Koala is a place where everyone has opportunity. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day. We’re an equal opportunity employer, and recognize that a diverse workforce is crucial to our success as a business.

To read more, check out our careers page or the great work we do with Work180.

Our Company

We exist to bring amazing people together to explore the art of possible.

Bailey Abbott are a progressive and dynamic IT Consultancy business working across both Public and Private sectors. People are at the core of everything we do. We’re all about nurturing and inspiring people – ours and our clients. We bring a positive attitude and mindset to everything we do. We confidently use our knowledge and skills to solve problems, finding a better and easier way forward.

We deliver transformational outcomes to take businesses further, fearlessly. Confidence and trust is fundamental to delivering superior outcomes and we take ownership and responsibility for our commitments.

Our People

When you assemble an extraordinary group of individuals with a wide range of backgrounds and skills, something truly magical occurs. By cultivating an environment and fostering a culture that encourages and inspires, we unlock the full potential of each person, allowing them to bring forth their very best.

Our specialist IT Consultants are creative, collaborative, and passionate. We’re strong advocates for change, challenging the status quo through new thinking, technology, and practices. Always exploring creative ways to simplify complexity.

As a Consultant with Bailey Abbott, you will have the opportunity to build your project portfolio by gaining exposure and experience working across different clients, industries, technologies, and methodologies, all while having the stability and security of a permanent position.

Our Career Opportunity

Bailey Abbott now have an exciting opportunity for a Project Manager to join our Project Management capability. Our Project Management specialists work within an active community of practice, enabling you to benefit from their years of collective experience and wisdom.

The Project Manager will be responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects for the customers of Bailey Abbott, ensuring consistency with customer strategy, commitments and goals.

As a Project Manager you will get the opportunity to:

• Provide on-site leadership for the project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones
• Prepare estimates and detailed project plans for all phases of the project
• Procure adequate resources to achieve project objectives in planned timeframes
• Manage the day-to-day project activities and resources, and chair the project management team meetings
• Proactively anticipate and manage risks, providing timely feedback to the customer
• Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence
• Develop and deliver progress reports, proposals, requirements documentation and presentations to various audiences

• Degree in Computer Science, Software Engineering or Software Programming and Development
• Professional Certifications in line with Project Management
• Demonstrated experience working as a Project Manager in the IT industry in complex environments
• Strong stakeholder management and negotiation skills
• Experience managing projects utilising diverse methodologies such as Prince2 and Agile

• Paid Birthday Leave
• Access to Employee Assistance Program
• Novated Leasing
• Flexible Working Options
• Regular team gatherings including monthly team lunches
• Professional development opportunities and continuous learning
• Financial benefits through Discount Store

Our clients are diverse and so are we. We engage with great talent from all walks of life to bring their extensive and varied experience to help promote innovation. We encourage applications from candidates from all backgrounds to further strengthen Bailey Abbott.

Bailey Abbott. Explore Possible.

About Us

EstimateOne is an Australian born SaaS platform and one of AFR’s 2022 & 2023 Best Places to Work in Australia and NZ. Headquartered in Richmond, Melbourne, our ambition is to become the global industry standard procurement platform in the commercial construction industry.

We’re the market leaders in Australia & NZ, and are now extending our product into the UK. Last year we secured $20M in new investment to support our strategy, so it’s a really exciting time to be joining us.

At EstimateOne, we believe that by looking after our whole ecosystem of users, and balancing the needs of our team, our shareholders and the industry, we can achieve our vision to become a global leader in construction technology; famous for the positive impact on the industry we serve. To do that we'll need to make sure we're unlocking value from what we've already built while also inventing new stuff. It's equal parts optimisation and innovation.

Our established scaleup vibe keeps things lively. We’ve come a long way in 14 years, and seeing what we’ve achieved in that time, get’s us pretty excited for the next 14. We’re passionate about transparent and fair expectations and results and we have a commitment to creating a career defining place to work for all of our team.

We build our products collaboratively working in cross-functional teams. We draw from lean product development and design thinking - which means we put our users first and work together rather than in silos.

The Role

We are seeking a General Manager to join our Senior Leadership team here at EstimateOne. Our business spans three key audiences - Subcontractors (Subbies), Builders and Suppliers. This role would see you playing a pivotal role leading the Buillder audience.

As a General Manager leading the Builder stream, you will:

• Author, own and effectively communicate a documented Strategy that is compelling and aligned to the broader EstimateOne Strategy
• Have end-to-end segment accountability working with stakeholders to build a cohesive commercial strategy across Pricing, Experience, GTM, Support, Marketing & Sales that defines EstimateOne’s offering and value proposition in the market.
• Own and drive a cross-functional annual plan that drives high growth revenue performance from our 'Builder' audience stream - across acquisition, engagement, retention, service & effective monetisation.
• Drive network value across the business, by ensuring that the Strategy maximizes value and participation across other audience streams.
• Ensure a well designed Stream organisational unit: making quarterly capital allocation requests; deploying capital against the plan; and designing the organisational substructure, congruent with EstimateOne’s organisational design principles and driving alignment in teams.
• Ensure strong goals exist at all times for the Outcomes listed below, over multiple time horizons, congruent with the level of ambition of the organisation and the audience Strategy. You’ll ensure that actuals against such goals are reported accurately, clearly and timely to the wider organisation.
• Ensure that insights, feedback and market changes are well communicated back to the wider organisation.
• Collaborate with product teams and provide guidance on product roadmaps decisions to maximise GTM sequencing, impact and traction

Outcomes this role should Manage & Influence

• Financial metrics: Revenue, Costs, Profit
• SaaS Portfolio metrics: Churn, Lifetime Value, CAC/LTV, Monthly Recurring Revenue,
• Customer Satisfaction: Net Promoter Score, Product Engagement
• Ecosystem Engagement metrics: Data Points & Participants
• Team value metrics: Team Engagement Score

About you

You’ll need to be confident enough to put forward your ideas and why you think they are valuable in an environment that places strong weight on its value of being “Forthright and Frank”.

You’ll need to have led in an organisation or independant cross functional team, and loved the ability to have an influence plus get your hands dirty doing the work. You’ll be innovative, flexible and be motivated by driving business results via delivery of great customer experiences.

Ideally you have exposure to, or interest in the construction industry.

You’ll be curious about our Ways of Working but excited and up for the challenge. You can read about them in our Employee Handbook, Nuts & Bolts:

https://estimateone.com/nuts-bolts

Your character traits should include being:

• Deeply empathetic
• Self confident with strong beliefs, loosely held
• Self aware and comfortable showing vulnerability
• A natural strategic thinker, always thinking outside of the box for new opportunities
• Supportive of collective effort and winning as a team
• Keen to contribute and wanting others to contribute to things that would not normally be part of typical GM remit - you’ll never hear: “stay in your lane!”

Perks

There’s more to working at EstimateOne than just creating game changing technology for the construction industry. We know that to reach the lofty goals we set ourselves we need to look after our team, our shareholders and the industry we serve. These are just a few of the things we offer:

• This role will receive Share Options
• Flexible working hours & the ability to work from home
• $5,000 each year to put towards your professional development
• 5 days entrepreneurial leave per year, to work on your side projects and make them come to life
• Paid parental leave & volunteer leave
• $500 each year to create your perfect work from home set up
• Business wide activities each quarter (think escape rooms, pottery, cooking classes, lawn bowls, games afternoons)
• We also match not-for-profit donations 2:1 - to name a few!

EstimateOne is an equal opportunity employer committed to providing a work environment which embraces and values diversity and inclusion. If you have any support or access requirements, let us know when you apply so we can support you. As a 2023 Circle Back Initiative Employer, we also commit to responding to every applicant.

Aegros is Latin for ‘Patient’. We chose this name because it speaks to our focus on the patient. Every day we strive to place the patient first by providing therapeutic plasma products they would not otherwise be able to access.

At Aegros we believe access to life saving therapeutic plasma drugs is a human right and not a privilege. In a nutshell our mission is to put the patients first through innovation.

Over 30 years we have developed our HaemaFrac™ process which enables countries to turn human plasma they collected into life saving hyperimmune products.

It's no secret that Aegros is expanding rapidly! An exciting opportunity has arisen for a Medical Affairs Manager to join our team. Reporting to the Chief Medical Officer, you will be responsible for overseeing scientific and medical support across the business contributing to product development and lifecycle management.

In this role you will be instrumental in driving state of the art medical insight in the plasma-derived medicinal products therapy areas and working with key opinion leaders (internal and external) and networks of medical and clinical contacts.

What you will be involved in………

• Provide comprehensive scientific and medical support across plasma derived products therapy areas providing insights to facilitate product development and lifecycle management.
• Serve as the primary expert in therapy and product knowledge internally and externally representing the organization to stakeholders.
• Design and implement Medical Plans in alignment with internal stakeholders.
• Establish and nurture robust relationships with KOLs, government representatives, and healthcare organizations to incorporate valuable insights into strategic decision-making.
• Ensure strict compliance with industry standards in material review and promotional activities.
• Maintain the highest ethical and legal standards in all engagements.
• The role is an office based MSL with an expectation of up to 50% field work.

What we would expect from you:

• Scientific PhD, Pharmacy, Medical qualifications or related degree
• At least 3 - 5 years in medical affairs and related roles within pharmaceutical industry.
• Experience in medical compliance such as Medicines Australia, PHRMA or EFPIA codes, and related jurisdictional regulations and guidelines.
• Previous experience in haematology, immunology or plasma fractionation desirable.
• Intermediate/advanced knowledge of Office suite; conversant with key sites on Internet; conversant with key medical databases and able to implement basic search strategies
• Flexible and adapts well to change.
• Keeps up to date with the new data and changing healthcare environment.

Here’s what we can offer you…

• An environment which allows the individual to grow alongside the company
• A role that provides the bandwidth to explore innovative solutions while keeping patients at the centre of everything we do
• The chance to work with global industry experts in an organisation where success will be defined not just on successful delivery of goals but on how they were achieved
• A multicultural environment where every voice is heard
• Competitive remuneration package which includes an annual Bonus + Employee Share Options
• Close to public transport.

Interested? Apply today...!!!!

We currently have a rare and exciting relocation opportunity for a professional and experienced leader to join Oaks Gladstone Grand Hotel as the Venue Manager - Multi Site on a full time basis. 

This integral position will be responsible for the management of multiple venues across the business. This will include managing the day to day profitability, presentation and operation of the venues, as well as leading and motivating staff. 

Key Responsibilities Include:

• Utilising your extensive Venue and Gaming Management experience to develop strategic plans for the venues
• Managing the day-to-day profitability, presentation and operation of multiple venues
• Managing financial forecasting 
• Identifying areas for improvement throughout the venues, developing strategic procedures for improvement 
• Overseeing rostering, staff requirements and recruitment for the venues
• Managing, leading and motivating staff to ensure a high preforming team culture is maintained
• Ensuring all licencing obligations and associated industry legislation is adhered to

A highly competitive package is on offer, including $120,000 base + super + bonus + 3 months onsite accommodation + relocation assistance. 

About the Role

You will be leading the development and implementation of stakeholder engagement activities for new renewable energy projects and Octopus Australia’s existing renewable energy assets.

Our current portfolio consists of a mixture of early stage through to operating assets.  You will also manage our ESG and impact reporting requirements.

The role will work closely with Octopus Australia’s Development team and Assets team to support the successful delivery of projects.

The role is based in Melbourne or Sydney – with site visits required to: our development sites, operational sites, stakeholders and communities across Australia.

Just as important as what you achieve in this role, is how you perform the role. Be ready for a dynamic work environment, with a start-up mindset. You’ll be encouraged and supported to be bold in your thinking whilst being a helpful colleague to those around you.

Stakeholder Engagement

• Develop and manage the delivery of stakeholder engagement, communication strategies and initiatives that promote Octopus Australia’s as a trustworthy, credible, and responsible partner with community stakeholders across both it’s operating and developing projects
• Coordinate and attend key external stakeholder engagement activities such as community consultation sessions, local events and provide sponsorship representation
• Prepare materials and provide updates for Octopus Australia’s projects in development, under construction, or in operations
• Collaborate with project stakeholders to collate and administer ESG and impact related data across Octopus Australia’s projects  
• Manage ESG and impact reporting for development and operational asset
• Build trusting relationships with community stakeholders in support of Octopus Australia
• Administering and maintaining stakeholder database and facilitate the use amongst all project community interfaces from early development to operation to enable analysis of community stakeholder for it’s effectiveness
• Growing Octopus Australia’s social licence to operate within regional communities