Company:

Description:

Marsh is seeking candidates for the following position which can be based in any location across the eastern and central states of Australia:

Key-Account Relationship Manager, Regional Australia Manager

What can you expect?

An exciting opportunity has become available for an enthusiastic individual to join Marsh’s Corporate and Commercial business to drive our relationship with a corporate authorised representative and strategic partner, represented across regional Australia.

First and foremost, this is a role that drives and enables portfolio growth. You will also liaise with our partner and connect it with relevant Marsh colleagues, providing oversight of compliance, governance, finance, debtors, IT/digital deployment, MCO, claims, placement and other Marsh supporting services.

This role will require interstate/regional travel and is suited to an individual passionate about the Australian agricultural industry and can develop suitable products. Due to the specific focus of the role, candidates can work remotely from a regional area and will not be required to attend a Marsh office on a regular basis.

What is in it for you?

• Opportunity to support a large strategic partner for Marsh and develop our existing relationship.

• Professional environment where your career path really matters and is supported in our global organisation.

• Great team environment with energetic and supportive colleagues.

We will count on you to:

• Consistently meet and exceed growth, expense and trading profit budgets.

• Prepare, manage, implement and achieve business plans and goals.

• Ensure we meet or exceed service standards.

• Maximise account profitability through the implementation of efficient and effective work practices.

• Develop and maintain effective long-term relationships with our partner’s key account decision makers and frequently monitor political, management and other changes to preserve and protect the Company's relationship at all times.

• Possess and apply a thorough understanding of the client's business, risk management and insurance needs to ensure that services and programs continue to support the needs and expectations of our partner’s key account clients.

• Engender a positive and tenacious client retention and development focus through regular communication.

• Take an active and direct involvement in all material claim related matters where claims appear to be in a state of duress and ensure that proper claims management strategies are developed and implemented on all complex/large claims.

• Develop and maintain meaningful working relationships with insurers at a senior level.

• Maximise utilisation of Marsh's national and global resources by maintaining an awareness of and using facilities and capabilities available.

• Lead monthly partnership meetings with our partner’s regional leaders and others as required to ensure oversight of operational “on the ground” matters.

• Possess and apply a thorough understanding of all major classes of insurance which the Company offers to its clients and keep abreast of all new technical and product developments through attendance at company and industry training events.

• Comply fully with the Company's Errors and Omissions avoidance procedures.

• Maintain oversight of the delivery of all Marsh support services, including but not limited to compliance, governance, finance, debtors, IT/digital deployment, MCO, claims, placement.

• Recognise and capitalise upon revenue generation, growth and other opportunities – including new clients, cross-sell/expanded business, specific campaign design and oversight.

• Ensure no leakage of revenue opportunity to third party/wholesale brokers.

• Develop new business opportunities from existing portfolio and other sources – including managing current levels of inflation and how best to ensure client exposures are appropriately protected.

What you need to have? 

• Meet the training requirements of Tier 1 FSRA Compliance.

• Admission as a Qualified Practicing Insurance Broker by the National Insurance Brokers Association of Australia.

• Completion and application of other areas of professional development such as Leadership, Management, Negotiation, Presentation, Broking or Project Management.

• Track record of managing client relationships and growing account revenue.

• Knowledge of or interest in agricultural industry and associated risks.

• Willing to travel regionally and nationally.

• Ability to work both independently and as part of a team.

About Marsh:

Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and X.

Applications will only be accepted from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a criminal record check prior to commencement of employment.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. Note: the changes to our hybrid work policy do not apply to officially designated remote workers and are subject to any works council or local legal requirement.

At Marsh we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all of our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family. Marsh is proud to be an accredited Family Friendly Workplace, and a Work 180 endorsed employer. For information on the benefits and policies at Marsh visit www.work180.com and search “Marsh” under endorsed employers.

The Role:

Joining Moderna offers the unique opportunity to be part of a pioneering team that's revolutionizing medicine through mRNA technology with a diverse pipeline of development programs across various diseases. As an employee, you'll be part of a continually growing organization working alongside exceptional colleagues and strategic partners worldwide, contributing to global health initiatives. Moderna's commitment to advancing the technological frontier of mRNA medicines ensures a challenging and rewarding career experience with the potential to make a significant impact on patients' lives worldwide. 

Moderna is committed to enhancing Australia's biotech landscape through a long-term partnership that focuses on strengthening pandemic resilience. Our Melbourne-based large-scale mRNA vaccine manufacturing facility will be a cornerstone in Australia's ability to respond to future health threats efficiently. This collaboration not only brings cutting-edge medical technology to the forefront but also emphasizes job creation and local talent development. We're inviting visionary professionals to be part of this transformative journey, making a tangible impact on global health security. 

Moderna is looking for a Manager of Warehouse Operations Leader for our Melbourne site. This crucial role involves overseeing all warehouse operations, managing a dedicated team, and ensuring compliance with regulatory requirements. Your leadership will be instrumental in maintaining the efficiency and effectiveness of our warehouse operations, contributing significantly to our supply chain excellence.

Here’s What You’ll Do:

Within 3 Months, You Will…

• Familiarize yourself with Moderna’s warehouse operations and team dynamics.

• Begin leading the warehouse staff, focusing on recruitment, orientation, and training.

• Start implementing and overseeing security procedures and protocols for warehouse operations.

• Oversee the warehouse's physical condition, inspect equipment, and initiate maintenance or replacement requests.

Within 6 Months, You Will…

• Supervise warehouse personnel, ensuring efficient execution of inbound and outbound operations.

• Support the Supply Chain leadership in enhancing daily processes and shipping applications.

• Comply with and enforce cGMP, federal, state, and local shipping regulations, including DOT and IATA.

• Act as the lead for Technical Transfer in Distribution and Cold Chain operations.

Within 12 Months, You Will…

• Ensure the proper implementation and adherence to Moderna’s Quality Policy and Quality Management System.

• Collaborate with trade compliance to align processes with import and export regulations.

• Oversee quality events, implementing preventive and corrective actions to maintain inventory management policies.

• Continuously develop your professional and technical knowledge, contributing to the team's success and ensuring goals are met on budget and on schedule.

Here’s What You’ll Bring to the Table:

• Education: University degree in technology, engineering, or management/business administration

• Experience: 8-10 years (BS) or 5-8 years (MS) in various Distribution/Logistics functions and Supply Chain

• Strong preference towards Pharmaceutical and Biotech experience. Experience working in a cGMP and cGDP environment.

• Good understanding of the Pharma industry & its different Supply Chain areas

• Experience and proficient knowledge of project management, risk management methodologies and monitoring techniques

• Experience and knowledge of cold chain technology, tools, shipping validation and distribution.

• Outstanding communication skills (verbal and written) to effectively collaborate and communicate with senior CMC Management in a dynamic, cross-functional matrix environment.

• APICS certification (Certified Supply Chain Professional (CSCP) or Certified Logistics, Transportation, and Distribution (CLTD)) is a plus

• Well organized – a natural ability to be organized in how you think, communicate and conduct your work

• You drive for results and demonstrate the ability to develop solutions. You love what you do, and it shows

• Outstanding communication skills (verbal and written)

• Ability to manage multiple projects in a fast-paced environment

• A curious mindset that allows you to constantly learn and challenge the status quo

Moderna offers personalized benefit programs and well-being resources as unique as our global workforce so employees can do their best work.

We recognize and appreciate your diverse needs and interests and do our best to support you at work and at home with:

• Quality healthcare and insurance benefits
• Lifestyle Spending Accounts to create your own pathway to well-being
• Free premium access to fitness, nutrition, and mindfulness classes
• Family planning and adoption benefits
• Generous paid time off, including vacation, bank holidays, volunteer days, sabbatical, and a discretionary year-end shutdown
• Educational resources
• Savings and investments
• Location-specific perks and extras!

The benefits offered may vary depending on the nature of your employment with Moderna and the country where you work.

About Moderna

Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world. 

By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities.

We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S.

If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit modernatx.com/careers to learn more about our current opportunities.

Moderna is a smoke-free, alcohol-free and drug-free work environment.

Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply!

Moderna is proud to be an equal opportunity workplace and is an affirmative action employer.

Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. Moderna is an E-Verify Employer in the United States. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Belonging, Inclusion, and Diversity are critical to the success of our company and our impact on society. We’re focused on attracting, retaining, developing, and advancing our employees and believe that by cultivating diverse experiences, backgrounds, and ideas, we can provide an environment where every employee is able to contribute their best.

Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the Talent Acquisition Partner or contact the Accommodations team at leavesandaccommodations@modernatx.com.  (EEO/AAP Employer) 

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What you will be doing:

• Lead and supervise Food & Beverage service within the restaurant and bar, to ensure service standards are followed with a friendly, genuine and engaging experience
• Prepare forecasts reports for the restaurant and roster staff accordingly
• Assist the Restaurant Manager and Sommelier in purchasing, stock control and management
• Ensure that standard operating procedures for Food & Beverage outlets are updated and followed
• Assist to build and develop a high performing team by leading and mentoring with a collaborative, motivational and empowering approach

This is a part-time opportunity of 3 days a week (22.8 hours).

As an Industrial Relations Specialist at EACH you will be working closely with the HR Director and HR Operations Manager where you will play a pivotal role partnering with HR and the business to provide specialist advice and coaching on a range of Industrial Relations matters.

This role will leverage upon your deep industrial relations expertise to provide advanced industrial advice and interpretation across various legislation whilst providing recommendations that deliver commercial and practical solutions for EACH.

Based out of EACH’s head office located in Ringwood, the role is multifaceted, covering employment laws, liaising with Fairwork, employer industry groups, unions, and general interpretation of several industrial instruments, providing frameworks for change initiatives, advisory support and report writing.

In this position, having a calm methodical disposition, resilience, the ability to influence and multitask is essential. Your ability to clearly share information and learnings with the team and have an approachable attitude along with a sense of humour will also be put to good use.

Leading by example, you will support your team by motivating and coaching to deliver exceptional return to work outcomes. You will continue to develop your multidisciplinary team and provide encouragement in an inclusive and collaborative space.

Thrive in a culture where high performance is recognised, valued and celebrated. Join a fun and social team, enjoy a calendar of health & wellbeing activities, a fitness passport, exciting industry events, ongoing professional development and community volunteering opportunities amongst many other perks.

Make an impact your way by: 

• Lead a team of rehabilitation consultants to deliver consistent high quality customer service evidenced through customer satisfaction, repeat referrals and achievement of SLAs;
• Identify and implement innovative operational improvements;
• Develop business and facilitate growth opportunities;
• Recruitment, induction and training of new team members;
• Participate in key account meetings and leadership forums;
• Undertake monthly supervision with direct reports;
• Drive an engaging workplace culture.

• Rewarding key operational and leadership role
• Enjoy the benefits of a NFP organisation including tax free salary packaging!
• Croydon location
• Full time permanent role

Your next challenge awaits! Our Holy Spirit Residential Aged Care home in Croydon with 127 residents is seeking a Residential Manager. This is a complex home with a separate Mental Health Support Unit requiring an experienced manager. The Residential Manager is well supported with 3 Care Managers, 2 Administrators, a Work Place educator, Pastoral Care Co Ordinator and a Chef Manager in addition to top support from the Regional Manager. 

This is a key leadership role and involves managing all aspects of the day to day operations of the home including clinical, administration, Finance & Budgets, Workplace safety, hospitality, maintenance and Lifestyle, ACQSC visits all whilst maintaining strong relationships with residents and families.

The primary focus is ensuring our residents are achieving the highest possible quality of life and all aspects of operations and resources are aligned to achieve this purpose. Experience managing high performing teams and cultivating a positive community centred culture is essential.

We are looking for individuals who have experience leading clinical teams within the Aged Care industry. You will have strong business acumen and be a commercial thinker. You will also ideally have:

• Solid and recent operational and organisational management experience 
• Proven competency in operational planning, strategic and innovative thinking, resource management, rostering and budget management to P & L level
• Interpersonal skills with the ability to liaise with the community and other health professionals
• A truly collaborative, compassionate approach to work, and an ability to inspire a team
• Passion to make a difference to our residents, families and emloyees
• An exceptional communicator who is collaborative and values relationships
• Fully COVID vaccinated

This is a very rewarding role, you will be supported by a Care Manager and a team of experienced clinical carers and passionate nursing staff who will thrive working underneath your strong motivational leadership. You will also have close access to your Regional Manager and support from other centralised departments within the organisation.

Reporting directly to the Restaurant Manager, you will be responsible for leading, mentoring and motivating your team while ensuring they deliver professional, efficient, and consistent service standards. This is a hands-on role, where you will oversee the service of food & beverage, with a constant focus on providing excellent guest experiences while exceeding in your ability to train hospitality staff through tailored programs, staying updated with industry trends.

Furthermore, your duties will also include;

• Ensure the service of food and beverage within the restaurant, room service, conferencing, and occasional residential catering are at a consistently high standard.
• Aligning staff initiatives such as recruitment and training for maximum efficiency.
• Ensure constant liaison with the Conference & Events Executive, Marketing Executive, and Head Chef in order to maximise F&B profits.
• Liaise with customers and the kitchen team to ensure service times are adhered to and ensure a seamless operation between front and back of house operations and a positive working environment. 
• Ensure guest billing is completed accurately following Hotel procedure and that correct charges are posted.

As a Product Design Lead you will work in collaboration with cross-functional teams to create meaningful, impactful and accessible solutions that help shape the future of how our Public Sector clients serve their customers.

You will work across every stage of the experience, from incubating new product ideas and features to prototyping and testing high fidelity solutions with customers, stakeholders and employees. Our team is a close-knit collective of diverse thinkers and doers that pioneer innovative solutions, partner with our clients in experience innovation, product and service design excellence, and design for a more sustainable future.

Publicis Sapient Experience Capability is the bridge between strategy and technology — we create meaningful, holistic experiences for our clients and their customers with our services that span product design, service design, spatial design, design research and content design.

Sound like you? If you are passionate about delivering awesome government experiences and positively impacting the lives of customers with the digital products you create, while also being a valued citizen to our growing global team, you will be instrumental in shaping how we do it with your ideas, thoughts, and solutions.

Your Impact

• Lead the UX capability within the team and with clients.
• Champion the discovery, research, and data synthesis to identify critical user insights and develop hypotheses to design effective experiences.
• Communicate with excellent aesthetic and an influential voice to shape and position ideas for customer and organisational impact.
• Shaping, prototyping, wireframing, validating and testing product solutions.
• Possess a thorough POV on craft, tools and process.
• Propose optimisations and creative approaches to systems and processes that can cultivate impact for users’ needs while understanding the policy and legislative environment.
• Develop specification documentation that allows for implementation in software development.
• Facilitate design workshops with stakeholders and subject matter experts.
• Collaborate with colleagues on product strategy, visual/UI design, content, user stories and requirements through to production-ready code.
• Clarify and define success metrics for client and business impact.
• Develop relationships across a project team, specifically technical team members and software developers.
• Lead and manage small project tracks autonomously.

Join the team redefining how the world experiences design.

Hey, hello, hiya, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane, Perth and Adelaide. But you have choice in where and how you work. That means if you want to do your thing in the office (if you're near one), at home or a bit of both, it's up to you.

What you’d be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

At the moment, this role is focused on:

• Design and lead end-to-end internal communications programs that inform, engage and inspire our team of 4,000 Canvanauts across the globe.
• Partner with teams and stakeholders across the company to guide complex change management initiatives.
• Collaborate with teams across the company including Global Communications, Events, Engineering, Product, Design, People and Operations to ensure clear messaging cascades to our team across the globe.
• Bring our Celebration of Diversity work to life through thoughtful and inclusive programs, partnering with our internal Canva Communities and Celebration of Diversity Team to create a culture of belonging and inclusion.
• Manage our company-wide communication channels and cadences including our all hands, company newsletters and major internal events with a focus on driving engagement and alignment.
• Support and provide counsel to leaders across the company to communicate with their teams and the wider company.
• Distill complex topics into compelling messages, build and manage creative campaigns, and design crisp written and visual content.
• Support other communications activities and campaigns as required.

You're probably a match if

• 6+ years of experience in an internal communications, chief of staff or people experience role within a fast-paced and rapidly changing environment.
• Exceptional written, visual and verbal communicator including familiarity with Canva
• Proven ability to translate complex concepts into clear and compelling narratives
• Exceptional at planning, prioritising, and executing simultaneous projects
• You have navigated complex stakeholder environments to drive tangible outcomes
• Tenacity for impact, execution and delivery with scalability

About the team & role

As an Internal Communications Manager at Canva, you’ll join a small and highly impactful team that keeps our team of 4,000 employees (affectionately known as Canvanauts) connected, inspired and engaged worldwide.

You’ll help to develop the strategies and programs needed to disseminate the right information, to the right audiences, through the right channels, at the right time. You’ll work closely with various internal stakeholders to ensure our unique culture, mission and values come to life while helping to scale our approach to internal communications as our team grows across the globe. Day to day, you’ll play a key role in ensuring our team is equipped with the information needed to do the best work of their lives.

No two days are the same at Canva and we’re looking for an experienced operator with  exceptional written, visual and verbal communication skills, the ability to manage complex stakeholder environments and a passion for rallying people around a single unified plan. The ability to roll up your sleeves and jump between multiple projects while bringing clarity to ambiguous situations under tight timelines is essential for this role. The successful candidate will thrive working with a wide range of stakeholders and will be energized by being part of a fast-moving and innovative company.

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a stack of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

• Equity packages - we want our success to be yours too
• Inclusive parental leave policy that supports all parents & carers
• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

Please note that interviews are conducted virtually.

We are currently seeking a dynamic individual for the role of Office Manager on a full-time basis. If you are someone with a keen eye for detail, possess financial acumen, excel in prioritisation, and are comfortable engaging with service providers, this opportunity is tailor-made for you!

In this exciting role, you will not only tackle a diverse range of tasks but also have the chance to dedicate a significant portion of your time to supporting the business and finance functions. Your key support will be instrumental in ensuring the smooth operation of our studio.

Additionally, you'll play a pivotal role in maintaining a positive work environment by keeping our studio well-stocked with essentials like fresh bean coffee, fruit, snacks, and donuts for our morning tea events and Friday's Beer O'Clock games tournaments! Join us in creating a thriving and enjoyable workplace experience.

Responsibilities

• Proactively ensure the upkeep of the studio, including cleanliness, stock levels in kitchen areas, and overall maintenance of general spaces
• Support Finance Manager by managing XERO accounting records, including Accounts Payable and Accounts Receivable, and assisting with Workday tasks and expense claims
• Provide occasional support to HR for records and reporting
• Organise events and coordinate projects
• Oversee building management, maintenance, and ensure rigorous OH&S compliance, while also meticulously maintaining essential supplies for the studio
• Responsive to needs/requests/suggestions from management and staff members
• Manage deliveries and liaise with external vendors to meet the studio's requirements
• Coordinate travel arrangements and provide detailed reporting
• Manage and execute event planning, demonstrating organisational skills for successful studio events
• Policy writing, maintenance, and compliance of studio facilities
• Manage studio safety and security to ensure a safe and secure working environment
• Assist new starters, and facilitate communication

The role of the Business Manager-Nine Plus is to work closely with the Group Business Director- with key tasks in achieving revenue targets.

Day to day you will:

• Be committed to over achieving both your individual and the team’s monthly revenue targets
• Represent the Nine Plus brand within the market, having a strong and reputable market presence 
• Maintain a clear understanding of all of Nine’s wider products spanning Broadcast, Publishing, Radio and Digital
• Present a minimum of 5 weekly pro-active ideas and strategies to generate new business

This a very rare and exciting opportunity for someone to come in and build a new specialist function from the ground up. This person will be dynamic, flexible, and work at pace to create a best-in-class customer support team supporting the APAC region. 

The Customer Support Manager will recommend and implement best practices to ensure efficient and high-quality performance from our Customer Support teams. The manager oversees and supervises the customer care, technical support, service sales and service excellence & revenue centre, making sure the processes are optimized and efficient in addition to ensuring the team is working efficiently and effectively and supports the needs of each member on the team.  

We are open to candidates from both Sydney and Melbourne locations, and the position can be based out of either office. 

Key Responsibilities: 

• Implement, Manage and Sustain ‘Customer Care’ Portfolio / Processes (preferably based on ITIL V4) in APAC business region
• Create and maintain a culture in the organization that can be characterized by customer first and a high sense of urgency
• Manage teams of Customer Care centre (CCC), Technical Support Engineers (TSE) and Service Excellence across APAC to ensure ONE team and ONE approach across all APAC customers
• Lead ‘Service Excellence’ portfolio in APAC and work with regional leaders to have universal approach
• Work with strategic customers to establish critical goals/milestones of success and ensure that they are achieving them
• Drive and follow up Operational Performance Management and continuous improvement for the responsible teams/areas: Quality – CSAT – Lead Time – Productivity – Predictability and Culture  
• Establish and monitor data-driven approach to customer care
• Streamline workflow of customer care team with best-in-class customer care procedures and systems
• Taking a leading role supporting implementation of new systems and adoption of those by team members
• Oversee response to diverse incoming customer and sales calls/requests regarding the delivery of services in conformance with policy, procedures, and service quality standards
• Maintain back-office processes, ensure adherence, and strive for continuous improvement
• Ensures that team offers appropriate needs-based service options and recognizes cross sell opportunities to increase customer satisfaction and enhance customer relationship

Financial and business management 

• Meet financial targets by owning the assigned budget
• Develop and implement the business short-, medium- and long-term priorities in accordance with the business strategy, to achieve short- and long-term success

People management and communication 

• Manage performance, career, and succession plans for direct team
• Develop a high performing & accountable team and facilitate team’s achievement of goals & objectives
• Effectively communicates using TOMRA Values and leadership principles as the foundation
• Fosters an environment of teamwork and collaboration and promotes a culture of feedback to ensure understanding

Ready to take the next step in your retail leadership career? As an Assistant Store Manager at ALDI, take charge of daily operations, driving sales, and inspiring your team to be their best.

As a member of the leadership team in store, you support the Store Manager in all areas of running a multi-million-dollar business. From motivating team members to rostering and reporting, you’ll be part of an exceptional team that delivers extraordinarily efficient service to our customers.

As an Assistant Store Manager you’ll:

• Help to develop the next generation of leaders in our stores by training and coaching team members to be their best
• Keep your store looking top-notch, upholding the highest standards of safety and cleanliness
• Manage our stock, keeping an eye on inventory, and minimising losses
• Work alongside your team on registers, filling shelves and merchandising special buys
• Identify opportunities for improvement - we love a good idea!
• Ensure our stores run smoothly, helping to keep our customers Australia’s most satisfied . There’s nothing like the satisfaction of a job well done!
• Step up and run the store whilst the Store Manager is on leave.

Practice Manager

Toowoomba, QLD

We are looking for a Practice Manager or Senior Vet Nurse who has team management, strong leadership and team building skills, to join and lead a genuinely friendly, caring team who are passionate about providing great patient standards of care and customer service. April 2024 start date.

Eastwood House is a beautiful heritage listed building, fully equipped with digital X-ray, ultrasound, 2 consult rooms, surgery and prep room. We are a small close-knit team of 2 Vets and 2 Vet Nurses offering gold standards of care to our local and loyal client base of the Toowoomba region.

This is a great opportunity to let your passion shine every day whilst being part of a strong and supportive brand. If you are looking for your next challenge, ready to play a pivotal role in the efficient operation of a locally loved clinic, ensuring a seamless experience for both our clients and our dedicated team of veterinary professionals, this is it!

Key Responsibilities:

1. Leadership and Team Management

   • Lead, mentor, and motivate a team of veterinary professionals and support staff
   • Foster a positive and collaborative team culture that emphasizes exceptional patient care and client satisfaction

2. Operational Excellence

   • Oversee the day-to-day operations of the clinic, including scheduling, inventory management, and facility maintenance
   • Ensure compliance with veterinary standards and regulations

3. Client Relations

   • Build and maintain strong relationships with clients, ensuring a positive experience and addressing any concerns promptly
   • Implement strategies to enhance client retention and satisfaction

4. Financial Management

   • Work closely with the regional management team to achieve financial targets and budgets
   • Monitor and manage clinic financial performance, including invoicing and accounts receivable

5. Marketing and Community Engagement

   • Collaborate with the marketing team to develop and implement promotional strategies to attract new clients
   • Engage with the local community to build awareness of the clinic's services

Greencross Vets Employee Benefits:

• We recognise the importance of work life balance and mental health welfare by providing 5 weeks annual leave (inclusive of 1-week study leave) and mental health first aid courses
• Free access to confidential Employee Assistance Program lifeWorks 24/7
• Permanent roles that provide flexibility to meet personal or family commitments
• Competitive salary and performance-based incentives
• Continuing education opportunities
• Employee discounts on veterinary services, products and pet insurance
• Opportunity to partake in charity events supported by the Petbarn Foundation

How to Apply:

If you are our motivated and experienced Practice Manager looking for an exciting opportunity to contribute to the success of Greencross Eastwood House please submit your resume and a cover letter outlining your relevant experience via the link below!

Reporting to the Operations Manager, you will operate a profitable and sustainable business, maximising a return on capital investment.

You will consider yourself a confident, 'all round' leader, as this varied role will see you, build and maintain successful relationships with employees, guests and key stakeholders.  You will provide a versatile and hands on approach in leadership, support and in all areas of park operations.

What You’ll do

• Overseeing the smooth running of park day to day operations
• Ensuring an amazing guest experience and maintain appropriate levels of quality staff in all areas of Park operations, in order to provide excellence in service standards
• Overseeing asset management focusing on the protection and preventive maintenance of key assets and buildings
• Managing financial budgets in respect to incremental revenue targets and labour and operating costs and monthly re-forecasts
• Capital works project management
• Establishing, monitoring and managing key business performance indicators
• Monitoring and maintaining a high standard of safety of all guests, visitors and employees
• Proven ability to manage and develop staff of all levels

What you’ll bring 

• Previously managed or held an extensive senior role in a holiday park, resort, or similar tourism related role. 
• You will have experienced working in an environment where initiative, organisational and advance planning skills are essential. 
• Previous experience in managing properties with a Food & Beverage outlet will be highly regarded.
• You will demonstrate a flexible attitude to work and the passion to work as part of an operational team who are hands on, confident and have a passion for delivering outstanding guest relations.
• You will possess excellent verbal and written communication skills and have proven evidence of successful financial and strategic management and ability.
• You are a hands-on leader; you walk the talk and can communicate to and manage staff at all levels.

What’s in it for you? 

At Parks & Resorts we are not just about discounts (although you do get these too). We know everyone leads a life of their own and regardless of what stage you are at we have something to suit! 

• Progressive leave and well-being benefits to help you balance all of life's priorities 
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 
• Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year 
• Market leading 18 weeks paid primary and 4 weeks paid secondary parental leave entitlements 
• Discounts on all NRMA insurance products including car, home & travel 
• Grow or progress your career and move around the country or across the NRMA Group's business with us. 

Know you belong 

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience.  We welcome people from all walks of life and embrace unique perspectives.  

Are you nodding your head as you read this?  Ready to roll up your sleeves and really make a difference? Apply now!  We cannot wait to hear from you! 

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks. 

• 24 month Fixed Term Contract
• Be part of a transformative journey in a purpose led culture
• Hybrid working as standard

About Us

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $75 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours, we want to Be Daring, Keep it Simple, Take Action and Have Grit. To put it simply we want our people to thrive and love the work they do.

About the Job

“Data, Technology & Delivery are accountable for planning and preparing the organisation for the future through strategic technology innovation as well as charting our business strategy and executing for today and tomorrow”

Reporting to the Practice Delivery Manager Project Management, the Project Manager is responsible for working with Project stakeholders within Regulatory Compliance Portfolio Team and the Business to deliver successful Project outcomes by initiating, planning, leading and managing projects to deliver business solutions. The role requires monitoring and regular reporting on Project progress in line with Project Management Framework. With specific focus on skill requirement for BPMN 2.0 and system implementation experience.   This role will support a workstream which captures process mapping and implementation of Tooling system.

• Manage material regulatory requirements by overseeing the governance and management of large-scale reforms assigned by Rest’s Regulatory Compliance Portfolio team

• Delivery – Manage projects from initiation through to closure, to ensure that projects are appropriately structured to achieve the maximum chance of success (time, budget, scope, quality).  Ensure efficient and timely monitoring and reporting to required stakeholders. Ideally have process elicitation and documentation in BPMN 2.0 and system implementation experience.
• Financial Management – Manage the preparation of project cost estimates for gating submission/funding approval, and subsequently manage and report project delivery against agreed costs, to; maximise operational efficiency, optimise the cost / benefits of resource mix, forecast and manage the cost impacts of scope change.
• Benefit Management –Monitor benefits against what was predicted in the business case and ensure all participants are informed and involved throughout the change programme. Awareness of dependences between the project and its benefits and actively managing these in liaison with the impacted REST business units.
• Stakeholder management – Engage, inform and negotiate with regulatory change stakeholders, particularly the sponsor, business owner, impacted Rest business units, vendors and parties responsible for the services after project completion, to identify, manage and monitor compliance with reform obligations.
• Project Governance – Adherence to Rest delivery methodology and governance framework to ensure stakeholders have a clear understanding of their role and that the required decision making and escalation processes are in place to help achieve the required outcomes.
• Partner and vendor management – Manage vendors to deliver solutions for the project to ensure adherence to schedule, quality outcomes, cost effectiveness, appropriate risk management and seamless integration with other project delivery streams, including:

• Define (in consultation with the legal team where appropriate) the commercial framework/terms;
• Monitor and report progress and performance against agreed deliverables and quality and performance expectations;
• Manage contractual performance and quality, ensuring program requirements are met effectively/efficiently and problems are managed and escalated when required.
   

• Risk and Issue Management – Effectively manage risks and issues by identifying and documenting risks and issues to projects and developing effective mitigation/management strategies according to Rest risk framework by:

• Leading and managing the identification of risks and impacts associated with project delivery.
• Managing and leading the development of risk mitigation plans
• Facilitating informed risk management decisions by reporting and communicating risk assessments and plans to the necessary stakeholders
• Direct the identification, monitoring, reporting and escalation of issues and/or problems associated project delivery, including challenging and influencing stakeholders as required to enable the achievement of project deliverables and benefits.

• Lead, mentor and guide project team members to:

• Ensure that resources are optimally utilised.

Build capability across Rest on methods, techniques, and approaches to project management

This role is part of our Platform product organization, responsible for the foundational capabilities of the Now Platform, which are at the center of every “out-of-the-box” ServiceNow solution. You will be part of the Strategic Enablement Team in the Outbound Product Management organization, a talented and supportive group that is passionate about evangelizing our platform internally and externally. You will work cross-functionally, with product teams, customers, partners, and the field to enhance the overall experience with the solution and ensure successful go-to-market.  

As a Principal Outbound Product Manager, you will play a critical role in the evangelization of the Platform, helping establish Generative AI solutions and other platform capabilities in our customer base and expand that customer base. You will articulate the value of the Platform with our customers to help drive its stickiness in our ecosystem and support our high rates of customer renewals. 

What you get to do in this role
•    Communicate the Platform story (vision/direction) in high-touch settings to support customer acquisition & retention
•    Use compelling storytelling and demonstrations through clear guidance for customers to expand their ServiceNow footprint by establishing the Platform as their platform of choice
•    Manage the activities necessary for a successful customer interaction/program/event that will demonstrate value, help understand issues to solve, and ultimately help increase adoption footprint
•    Gather and share customer input to address adoption blockers and inform content, product strategy, and investments
•    Engage and assist key accounts in adopting new products, document key learnings and develop recommended guidance for installing, implementing, and/or adopting
•    Develop an understanding of how customers are using the platform to inform how adoption is affected
•    Provide product technical & functional expertise to customers in high-touch settings
•    Promote “best practice” implementations
•    Participate in at-scale workshops, webinars, and other customer adoption initiatives or events

This role will suit someone with strong cost management experience, ready to take that next step into a senior position.

• Highly proficient in Pre Contract & Post Contract Quantity Surveying including Cost Estimates, Commercial Management, Variation & Claims Management
• Estimating and cost planning to include producing and presenting the final cost plan to the Client
• Manage and monitor project profitability and budgets
• Externalise within the local property market to raise company profile
• Assist with bid writing and negotiation of our contracts
• Work independently and take responsibility for deliverables, whilst ensuring governance is followed
• Producing monthly post contract cost reports and presenting them to the client
• Interfacing with the client and other consultants, at all project stages
• Managing Assistant Cost Managers and Cost Managers within the Defence team.

Reporting to the Hotel Manager, this role is integral to the daily operation of the hotel. You will be responsible for the Front Office, Telephones (PABX) and Concierge functions and will liaise with other Departments to ensure that the hotel maintains five-star standards.

This hands-on leadership role will allow you to share your passion for exceptional service by driving service initiatives and coaching, motivating and engaging your team to ensure that our guests have a memorable experience that makes them feel welcome and valued, exceeding their expectations. 

Our Vendor Management team leads the commercial negotiations with our technology vendors and broader 3rd parties to achieve the best value and broader business outcomes for the Group. They support the ongoing contract management and performance improvement through the contract lifecycle working closely with our technology leaders, product owners, business stakeholders and project managers across all parts of our business to achieve outcomes.

This role is responsible for implementing strategies to maximise value and reduce risk in our IT sourcing and contracting, and for improving our contract-related reporting and analysis processes to enable informed decision-making, compliance monitoring, and performance optimization.

Expertise in IT procurement, market analysis, contract negotiation, as well as in data analysis and reporting will be essential in this role.

Responsibilities:

• Contact Management for a portfolio of IT contracts

  • Collaborate with business, legal and finance teams to understand and clarify their requirements, and ensure with company policy

  • Leading contract negotiations, including terms and conditions, pricing and service level agreements. 

  • Ensure contracts are properly executed, reviewed and renewed as required.

• Cyber Security Governance

• Contract Reporting and analysis

  • Support the contracting team function in developing and executing a comprehensive reporting strategy across all contracts.

  • Manage the Contract Management Report to ensure it is up to date. 

  • Present contract lifecycle data and insights and assist with renewals and renegotiations

  • Collect contract-related data from multiple sources with accuracy 

  • Analyse and present data to identify trends, anomalies, and opportunities

  • Define and monitor contract portfolio performance metrics

  • Identify and mitigate potential risks associated with contracts

  • Implement processes to monitor contract compliance

  • Develop and implement automated reporting solutions using data visualization tools to streamline data collection, analysis, and presentations

  • Create dashboards and visualizations to provide real-time insights into contract portfolio performance

  • Prepare and present regular contract-related reports to various stakeholders, translating complex data into actionable insights and recommendations.

We are seeking an experienced Senior Product Commercialisation Manager (Rich Media
& Display) to create profitable, high quality, relevant and compelling display and rich media led product solutions across Nine’s digital portfolio that drives revenue generation through the sales teams.

You will be responsible for delivering new market-leading solutions, embedding them within Nine’s broader product set and supporting the sales function in generating revenue from display and rich media.

Day to day you will:

• Identify opportunities to improve commercialisation of Nine’s digital assets through display and rich media led initiatives 
• Partner with a diverse set of stakeholders across Sales, Nine Powered, Campaign Operations, Pricing & Inventory and Editorial to design and manage the roll out for new display and rich media led products 
• Work with Trade Marketing to produce product-specific go-to-market materials and position them effectively in market
• Provide product ‘playbook’ specs and resource material into Powered and Trade Marketing to support their creation of go-to-market materials
• Partner with the Product team to develop commercially optimized products as the websites and apps in Nine’s portfolio are evolved
• Source, onboard and manage the commercial relationships with new rich media vendors to strengthen Nine’s rich media and display based offering where appropriate

Prospecting and lead generation

• Research and source opportunities, identify decision-makers, turn prospects into leads, and execute new engagements.
• Develop leads and continue engagement with prospective leads
• Call new potential prospects 
• Conduct regular competitor analysis
• Attend networking events to understand, engage and build new business opportunities 
• Stay up to date on trends and solutions and build thought leadership / consulting capabilities. 
• Leverage on contact network to meet and build a strong relationship with new business opportunities
• Send prospective emails to businesses
• Build, pipeline of prospects
• Build Strong relationships with our partner ecosystem to generate leads. 
• Assist in the organisation and execution of eWave marketing events. 

New opportunity management and closing

• Manage, qualify, and prioritise sales opportunities
• Prospect, consult and sell business solutions and services to prospective customers
• Develop strategic sales plans to target and sign new business.
• Create and contribute to the Sales Pitch in collaboration with the Delivery, Experience Services, Resource Management and Sales Department. 
• Work constructively with our internal teams to deliver winning proposals
• Create win-plans for active opportunities and execute 
• Managed and collaborate with the Sales Director and pre-sales to complete required RFPs 
• Update and maintain forecast 
• Maintain CRM and ensure prospect information is up to date and accurate

About frank green

frank green isn’t a person, it’s a philosophy. We are frank about living green.

Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

In this instrumental position, you'll help drive our creative department to new heights, collaborating closely with the Creative Director you'll ensure the seamless execution of projects. As the operational linchpin, you'll navigate the day-to-day intricacies of the studio, overseeing project timelines, resource allocation, and workflow optimisation.

This role is a unique blend of creativity, leadership, and meticulous project management, offering you the chance to help shape the visual identity of our brand while ensuring each project is delivered with precision, timeliness, and within budget. Join us in this dynamic opportunity to lead and inspire a creative team towards exceptional performance and the realisation of impactful visual stories.

Your Day to Day

• Oversee project coordination, keeping ongoing projects on schedule and within budget.
• Efficiently manage studio resources, including equipment, software, and materials.
• Support the creative team, fostering a positive and productive work environment.
• Manage and oversee the studio's budget, ensuring cost-effectiveness and profitability.
• Act as a liaison between the internal team and external agencies, facilitating effective communication.
• Ensure the quality of output meets company standards and client expectations.
• Plan and manage the studio's schedule, including project timelines, team availability, and deadlines.
• Assist in recruitment, providing training and orientation for new team members.
• Prepare regular reports on studio operations, including project status, budget usage, and team performance.
• Maintain a safe work environment by adhering to health and safety regulations and company policies.

Your Skills

• Degree in Business Management, Project Management, Graphic Design, Marketing, or related field.
• Minimum of 5 years' experience in a creative studio or agency environment, with at least 2 years in a management role.
• Proven track record of successfully managing creative projects from inception to completion.
• Proficiency in project management tools and software (e.g., Asana, Trello, or Microsoft Project).
• Strong leadership skills with experience in team management, motivation, and development.
• Excellent understanding of the creative process, including design, copywriting, and digital content production.
• Ability to work under pressure, managing multiple projects simultaneously in a fast-paced environment.
• Strong communication skills, both verbal and written, conveying project goals and timelines effectively.
• Experience in budget management and resource allocation.
• Keen eye for detail and commitment to delivering high-quality work.
• Knowledge of current trends in design, marketing, and advertising.

The Perks

• A culture of smart, engaged, values driven people, where everybody’s voice matters.
• Staff discount on frank green products.
• Celebration birthday day off as paid leave.
• Plenty of autonomy and opportunity to grow.
• Fun and inclusive staff events and celebrations.
• Dog friendly offices.

Our Culture:

At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome, and our culture incorporates everyone's perspectives and experience.

We're creative, pragmatic, and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.

To Apply

We are always excited to hear from passionate, talented people. If this position sounds like your next job hit APPLY NOW!

About Us

Employment Hero is an Australian tech unicorn - valued at $2 billion. Our world-class software is the easiest way for small and medium-sized businesses to manage HR, payroll, employee engagement, and benefits. We’ve grown 100% year-on-year since our inception in 2014, and now service over 200,000 businesses and 1 million+ active users globally. We have exciting growth plans for 2023 and beyond, powered by our mission of making employment easier and more valuable for everyone.

We take a Remote First approach with our team. Employment Hero can hire across the world, so long as candidates have eligible working rights and are in a suitable time zone to their colleagues. If you’ve got the skills for the role and the passion for our mission then we want to hear from you!

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

The Role

Reporting to the Head of Digital Engagement within the Customer Experience function, the Community Manager is responsible for building, engaging, and maintaining the online community around the Employment Hero platform. The communities will include both our business and end users.  The Community Manager will drive discussions, interactions, and ensure a positive and helpful environment for all users. 

The key focus for the role is to manage the execution of a successful community, driving engagement and ensuring  user questions are addressed, concerns and issues are resolved and both value realisation and customer satisfaction is high amongst members. In addition, this role will set the frameworks and processes to moderate user-generated content, enforce community guidelines and maintain a safe online space. 

Responsibilities

• Develop and execute strategies to grow and nurture our first online user community as a proof of concept and subsequently build out all wider user communities across Employment Hero user types and regions. 
• Initially moderate user-generated content and discussions (with subject matter support), ensuring adherence to community guidelines and maintaining a respectful and safe environment; subsequently building out the capability required to operate our communications in a customer centric and operationally efficient way. 
• Set up and drive engagement with users through appropriate channels to answer questions, provide assistance, and facilitate meaningful interactions including the set up of peer to peer servicing communities.
• Plan and coordinate community events, webinars, and user-focused initiatives to drive engagement and collaboration, leveraging and aligning with our Marketing Function’s delivery of the same. 
• Collaborate with cross-functional teams to gather user feedback, identify pain points, and advocate for user needs and preferences.
• Design and own the metrics to measure community value and performance, monitoring and reporting on engagement metrics and value to continually improve the community strategy. 
• Work with our Marketing function to ensure we have a calendar of relevant and engaging content such as blog posts, articles, and resources, to provide value to the community.
• Act as the voice of customers between the community and internal teams, communicating user feedback, suggestions, and concerns effectively.
• Monitor industry trends and competitive landscapes to identify opportunities for innovation within the community space.

Requirements

• Bachelor's degree in Marketing, Communication, Business, or a related field (or equivalent work experience).
• 5+ years of experience in community management, social media management, customer success or related roles preferably within the SaaS or technology sector.
• Proven track record of developing and launching a proof of concept and scaling proven concepts to thriving  business as usual channels and experiences, growing and engaging online communities and using analytics to track engagement and measure impact.
• Excellent written and verbal communication skills, with the ability to engage and connect with users effectively, develop and execute strategic community engagement plans.
• Experience in project and/or change management. 
• Previous experience in customer support or advocacy roles is an advantage.
• Previous team leadership is an advantage. 

Benefits

• Self, health, wealth and happiness programs.
• Remote first and flexible working arrangements.
• A generous budget to spend on setting up your home office (if you need a desk, chair, or screen? We’ve got you covered!).
• We set you up for success with the latest and greatest hardware, tools and tech.
• Learning & development (including an external study policy, live monthly professional development classrooms, and premium online learning content!).
• Social events to get to know your new colleagues.
• Employee Share Option Program: be an owner of Employment Hero!

Why join Employment Hero?

* Raised $263M Series F round led by TCV October 2023

* Raised $181M achieving unicorn status February 2022

* LinkedIn Top 25 Startups 2021, ranked #2 in Australia

* The Australian Top 100 Innovators List 2021

* Raised $140M Series E round led by Insight Partners July 2021

* Raised $45M Series D round led by Seek 2021

* Deloitte Technology Fast 50 2020, ranked #42 in Australia

* LinkedIn Top 10 Startups 2020

* Raised $22M Series C Round led by Seek July 2019

* Raised $8 mill series B round led by Seek and OneVentures

* Deloitte Technology Fast 50 2019, ranked #20 in Australia

* GetApp Category Leader Q1 2019

* Deloitte Technology Fast 50 2018, ranked #12 in Australia

* HRD Gold Medalist - Human Capital Management Systems 2018

* HRD Gold Medalist - Rewards and Recognition Service Provider 2018

* HRD Rewards and Recognition Employer of Choice 2018

* LinkedIn Top 25 Startups 2018

* EY Entrepreneur of the Year National Finalist 2018

**When applying for this position, please fill out all of the application questions, thank you*

• Do you possess excellent time management and organisational skills?
• Must have previous sales and administrative experience.
• Are you looking for a great career opportunity?

We are looking for an experienced Key Account Manager for our Hygiene division to join our team based in South East Queensland on a Permanent Full Time basis. This role will see you responsible for a portfolio of up to 100 high-dependency customers. You will be responsible for retaining and growing your Key Accounts Portfolio.

Your responsibilities will also include:

• Maintain monthly and quarterly reports for Key Account clients to align with contractual obligations
• On site customer engagement
• KPIs and forecasting 
• Provide support to customers with innovative products and services
• Provide a high level of support and develop positive relationships with customers and internal team members within Rentokil Initial
• Prepare quotes for customers
• Contribute to an environment that helps to develop the relationship and business flow between Operations, Key Accounts and Business Support functions

It is expected that you will have skills and experience including:

• Minimum 2 years experience in a sales position 
• Business and Service Industry Knowledge (Preferred)
• Excellent attention to detail and mathematical skills
• Good knowledge and skills in Google Suite
• The ability to work well under pressure and with changing priorities
• Excellent organisation and time management skills
• Excellent communication skills, both verbal and written
• Ability to deal with issues promptly and equitably
• Ability to work in a team and autonomously
• Ability to multi-task in a fast paced environment.

The successful candidate must be able to pass a Pre-employment medical, drug and alcohol screen as well as police and reference checks

Rentokil Initial provides services that protect people and enhance lives such as pest control, plants and washroom hygiene. We’re a government accredited learning organisation, so if you are career driven and want to progress, the good news is we like to promote from within. 

If you have the skills and experience to make an impact in this role, send your resume today by clicking the Apply button now.