As a Product Design Lead you will work in collaboration with cross-functional teams to create meaningful, impactful and accessible solutions that help shape the future of how our Public Sector clients serve their customers.
You will work across every stage of the experience, from incubating new product ideas and features to prototyping and testing high fidelity solutions with customers, stakeholders and employees. Our team is a close-knit collective of diverse thinkers and doers that pioneer innovative solutions, partner with our clients in experience innovation, product and service design excellence, and design for a more sustainable future.
Publicis Sapient Experience Capability is the bridge between strategy and technology — we create meaningful, holistic experiences for our clients and their customers with our services that span product design, service design, spatial design, design research and content design.
Sound like you? If you are passionate about delivering awesome government experiences and positively impacting the lives of customers with the digital products you create, while also being a valued citizen to our growing global team, you will be instrumental in shaping how we do it with your ideas, thoughts, and solutions.
Your Impact
- Lead the UX capability within the team and with clients.
- Champion the discovery, research, and data synthesis to identify critical user insights and develop hypotheses to design effective experiences.
- Communicate with excellent aesthetic and an influential voice to shape and position ideas for customer and organisational impact.
- Shaping, prototyping, wireframing, validating and testing product solutions.
- Possess a thorough POV on craft, tools and process.
- Propose optimisations and creative approaches to systems and processes that can cultivate impact for users’ needs while understanding the policy and legislative environment.
- Develop specification documentation that allows for implementation in software development.
- Facilitate design workshops with stakeholders and subject matter experts.
- Collaborate with colleagues on product strategy, visual/UI design, content, user stories and requirements through to production-ready code.
- Clarify and define success metrics for client and business impact.
- Develop relationships across a project team, specifically technical team members and software developers.
- Lead and manage small project tracks autonomously.
