Be the front face of Elements of Byron as you welcome our guests on arrival. Ensure they have a memorable stay whilst at the resort, from the moment they arrive right through to departure. During your shift you may provide directions, answer enquiries drive our Buggy's and convey facilities information.

You are responsible for ensuring that we deliver the the highest level of guest service and that our customer service standards are met and maintained at all times.

To be successful in this role, you will be someone who prides themselves on their outstanding customer service, can remain cool under pressure and has a knowledge of our local area.

This is a full time, permanent position. We can not consider someone who is on a WHV for this role due to the 6 month working restriction.

A little bit about us: Nestled on fifty acres of absolute beach front paradise, Elements of Byron is an award-winning resort offering luxury accommodation options, world-class resort facilities and unforgettable experiences. Barefoot luxury at every step.

Reporting to the Assistant Front Office Manager you will be responsible for ensuring we do not merely deliver service but do more than is expected to create authentic moments of hospitality.

You will be a confident driver as a large part of your role is driving our resort buggies, who will develop an excellent rapport with our guests, has high energy, loves face to face guest interaction and has exceptional attention to detail.

The hours: Full Time role available, 38hrs a week, across a 7-day rotating roster.

The shifts: 7am - 3pm and 3pm - 11pm

• Maintain a thorough knowledge of resort facilities and promotions
• Role will involve physical lifting and movement of luggage and other items
• Maintain a high level of professionalism and ensure procedures are followed in relation to guest confidentiality
• Experience working in a 4-5 star resort/hotel front office environment preferred
• Full availability to work weekends and public holidays
• Current full drivers licence essential
• Display a professional image at all times through personal presentation and polished communication
• Punctual, reliable and proactive
• Full working rights on an ongoing basis within Australia is required for this role

• Restaurant, Accommodation and Spa treatment discounts
• Employee Assistance Program
• Full Day Orientation and dedicated departmental training
• Annual and fortnightly staff awards
• Refer a friend incentive
• Stability and long term employment opportunities for the right candidate
• Work in a beautiful beach side award winning resort
• Uniform provided and parking available on site

Simple Machines is a global boutique technology firm specialising in engineering data to life for leading global brands, governments and technology companies. With operations spread across Sydney, Christchurch, and London, we are a market leading firm at the cutting edge of data, engineering and AI.

Our team are a group of like-minded technology consulting experts across Data, Data Engineering, Data Science and Product Management. Our team have honed their skills within some of the leading technology consulting and management consulting firms. As a team we do not accept the status-quo, our role is to challenge and push the boundaries within the world of data engineering.

As we scale our business across ANZ, we are looking for a proven Talent Sourcing Specialist to join our global TA team.

About you

• You will have a passion for hunting top talent.
• 3+ years of hands-on talent sourcing and/or full-cycle recruiting experience in technology (ideally in the data / software engineering space).
• Consultative and empathetic approach (high EQ) in establishing and developing key stakeholder relationships.
• You would have gained experience across either agency and/or internal recruitment
• A strong background in hands-on hunting and attracting passive candidates.
• Highly skilled in Linkedin and/or Linkedin Recruiter.
• Proactive style of recruitment (not relying on applications).
• bonus) Experience working in the high-growth or the technology start-up world.

About the role

Initially we are looking for someone to join our team on a 3-month contract with a view of being made permanent after the initial contract period.

This will be a hybrid 3-days (Monday, Wednesday & Friday) office base role within our awesome Darlinghurst office. On these days we provide paid lunches, which ranges from amazing healthily salads, taco Tuesday to build your own burger day.

As a high-growth global technology company you will make an impact in the growth and success of our business within the ANZ region.  You will act as a brand ambassador and use your skills in Talent Acquisition to identify, attract and secure the top talent in the market.

You will be responsible for proactively sourcing top talent for a range of roles across ANZ including software development, data engineering, delivery and product management.

You should be adaptable and have the ability to hunt top talent across other business areas of the group if the need arises.

Responsibilities

• Support the Head of Talent in the sourcing of high performing technology talent and driving candidates through the interview process.
• Drive quality over quantity when presenting candidates to hiring managers.
• Maintain a strong active pipeline of talent (including passive talent)
• Inform the business of high performing talent on the market.
• Achieve a high pass-through rate when presenting profiles to the business.
• Provide an exceptional candidate experience.
• Provide market insights so the team knows happening in the market.

About Simple Machines

Simple Machines isn’t your typical tech company. Rather, we’re a firm of passionate and talented expert consultants that are as much a community as a company.

When we set out to make a difference nearly 10 years ago, we did so because we weren’t happy with the status quo of technology consultancies. We wanted to build a company we would want to hire ourselves. And we’ve done just that.

At the core of our company is a team of talented individuals, many of whom are at the top of their field. We regularly present at local and international conferences, committing to many of the open-source projects we utilise in our day-to-day engagements and release many other projects back to the broader technology community.

Apply now and let’s see where the connection takes us.

Our Purpose

Here at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for the communities we live in.

About the Opportunity

Datacom has an excellent career opportunity for an enthusiastic and highly skilled Software Asset Management (SAM) Consultant not to be missed!

You will be joining an Award-winning SAM team within our extensive Australian Service Operations business.

As a Consulting member of the SAM team, you will be supported and valued, working collaboratively across a range of SAM consulting projects and services. This is your chance to bring your positive attitude and to make your mark in a business by joining this rapidly growing team of skilled colleagues who have a broad spectrum of SAM and licensing expertise, with a laser focus on customer outcomes.

This role does not involve software licensing sales targets.

This role has flexible work arrangements and is ideal for someone who is experienced in Software Asset Management and looking for a new opportunity, is keen for a challenge, and keen to develop a career with loads of variety.

What You’ll Bring

We’re looking for a proactive, highly skilled, and enthusiastic team member who’s interested in being part of a larger group delivering high-quality SAM solutions to our customers.

You’ll bring expertise developed over 5+ years in a Software Asset Management role as you will be undertaking a range of interesting activities relating to software licensing, audit, and compliance management on behalf of our customers. You will also be supporting the delivery of the Software Asset Management (SAM) managed services and projects for multiple customers from Commercial and Government industries.

You will have advanced critical thinking skills, an ability to interpret and apply logical decision making to a variety of data, and you must be able to deliver your analysis, findings, and recommendations to technical and business stakeholders.

Your ability to work with other members of the SAM and customer management team to develop and deliver quality solutions for our customer is critical to the success of our SAM Consulting and Managed services.

This role can be based out of any Datacom office in Australia. Australian Citizenship is essential for Federal Government security clearance requirements. Preferably, you'll be a holder of either a current or lapsed Baseline clearance or higher.

What You’ll Do

In this role you will work collaboratively with other Software Asset Management (SAM) team members, Software Licensing Consultants, and Customer account teams. Essentially, the Software Asset Management Consultant will:

• Act as Consulting SAM Subject Matter Expert for our customers.
• Deliver SAM Consulting services relevant to today’s changing technology landscape and market demands.
• Deliver Compliance Reviews (Effective Licensing Position) for Customers.
• Review current software licensing Terms and Conditions, License Agreements, and License Contracts to identify any breaches or risks for our customers.
• Apply knowledge of licensing rules and use rights within SAM Consulting Services.
• Analyse, document, and present licensing modelling recommendations.
• Identify license reclamation opportunities to achieve cost avoidance outcomes.
• Propose remediation and optimisation activities that may result in reduced compliance risk and/or financial savings and cost avoidance outcomes.
• Contribute to the achievement of project outcomes while managing compliance and commercial risks for customers.
• Provide quality customer service through adherence to Datacom’s Asset Management service delivery methodology and processes.
• Utilise SAM technologies and their capabilities including Flexera’s FlexNet Manager Suite (FNMS) and/or Snow License Manager.
• Interpret data outputs from the SAM technologies and other tools to provide accurate and timely reporting.
• Liaise with service management, and customer teams to define, optimise, and develop SAM standards, processes, procedures, plans and controls to ensure appropriate service asset information is recorded and maintained.

Culture and Benefits

Datacom is one of the largest suppliers of Information Technology professional services in New Zealand and Australia. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give us our unique culture and energy that you can feel from the moment you meet with us.

At Datacom, you'll be recognized and valued for your contributions. We're growing year on year and can provide career opportunity in a collegial and agile environment that empowers people and promotes innovation. We care about our people and provide a range of perks such as health insurance, employee discounts, social events, remote working, flexi-hours, and professional development courses to name a few. We operate at the leading edge of technology to help our largest enterprise organisations explore possibilities and solve their biggest challenges, so you will never run out of interesting new challenges and opportunities.

If you would like to know more and this sounds like you. Please apply online today!

We’re Civica and we make software that helps deliver critical services for citizens all around the World. From local government to central (federal) government, to education, to health and care, over 5000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work across the globe supporting the needs of citizens and those that service them every day. Building on 21 years of continuous growth and success, we’re at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to champion the use of technology in public services, to improve outcomes for citizens and public sectors organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

Job Description:

This role will see you develop and manage a vision for our products and features ensuring consistency with the road map and strategy.

We are looking for a team player with strong collaboration skills to help our team build quality products that meet the needs of current and future customers.

You will also communicate with customers and be a main point of contact both internally and externally for the product, its functions, and features.

Requirements

• Experience working with School Management Systems, Learning Management Systems, Timetabling, or other Edtech solutions.
• An understanding of how schools work and the problems they face.
• We are looking for a team player with strong collaboration skills to help our team build quality products that meet the needs of current and future customers.
• Strong communication skills and the ability develop good working relationships with internal and external stakeholders.
• Ability to prioritise effectively to maximize customer value delivery.
• Ability to analyse complex problems and propose simple/smart and innovative solutions.
• Excellent presentation skills.
• Technical solution knowledge an advantage.
• Previous experience working in a Product Owner, Product Manager or Senior Business Analyst capacity, or in a school as a teacher, leader, or ICT manager.

About You

• Accountable for the definition of the feature requirements to ensure customer needs are met.
• Create customer facing, high level solution documentation and participate in customer workshops and guide the approach for meeting customer requirements.
• Create and maintain feature tickets.
• Working with Product Managers, Product Owners and Head of Customer Solutions to prioritise deliverables and assess and prioritise production defects.
• Participate in release planning.
• Complete post-development feature acceptance to confirm that the functionality meets customer and product requirements.
• Participate in customer handover.
• Review User Stories and Acceptance Criteria.
• Support internal teams with expertise and drive the sharing of knowledge.
• Provide pre-sales support, including customer presentations and bid responses.

Why you'll love working with us.

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans, new and old

Focus on learning - there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

Join Slyp and be a part of revolutionising the world of receipts. We are a fintech dedicated to eliminating paper receipts and creating a seamless customer experience. With the backing of major banks and a team of industry experts, Slyp is at the forefront of transforming the way we view receipts. Today, we seamlessly tap our cards, our phones, even our watches to make a payment, but at the end of a transaction, we’re still handed a centuries old paper receipt that will likely end up in the bin. We thought there has to be a better way.

Why is Slyp a great place to work?

Slyp Village attracts top-notch talent from around the globe. Our inclusive environment allows Slypsters to unleash their creativity and drive, all while being part of a movement that's shaking things up for the better.

Here are some of our benefits:

• Employee Stock Ownership Program (ESOP)
• Generous L&D program - $1500 budget per anniversary for you to use towards honing your craft
• Slyp Gives - we run 2 community give back days each year
• Competitive leave policies including parental leave
• Flexible work and the option to work from anywhere in the world for a period of time
• Sweet pet friendly office, monthly (sometimes random) lunch and learns and always on team fun and experience program
  

What we are looking for

A Full-Stack Engineer who will help build both a consumer facing React Native app, and the backing service, that gives Australians a better, more sustainable way to get receipts. You will also contribute to our backend services that support direct integrations into merchant and financial institution apps, including Kmart, Country Road and the big 4 Australian banks.  

We are looking for a mid-level full-stack engineer who can design, develop, and deploy scalable and reliable web applications using AWS services, Kubernetes, TypeScript and React. You will be working with a team of talented engineers who are passionate about building innovative solutions for our clients. 

This role requires the candidate to be based in Sydney, NSW. Candidates who are not located near or in Sydney will not be considered.

What does a normal day look like?

• Work closely with the development team to understand the requirements and specifications of the software projects. 
• Design and implement scalable, reliable, and secure cloud architectures using AWS services such as Kubernetes, API Gateway, Lambda, Kinesis, RDS, Dynamo and S3. 
• Automate the build, test, and deployment processes using tools such as GitHub Actions, Docker, Helm, CloudFormation, and Terraform. 
• Monitor and troubleshoot the performance, availability, and security of the applications and infrastructure using tools such as CloudWatch and Grafana. 
• Advocate for best practices and standards for DevOps, such as code quality, code review, documentation, and testing. 
• Occasionally contribute to our backend (NodeJS TypeScript) and data (Python) codebases to support uplifting systems such as observability, configuration management, authentication, and load testing. 
• Participate in our on call rotation and work with engineers on high priority incidents. 
• Continuously learn and improve your skills and knowledge of the latest technologies and trends in DevOps and cloud computing. 

Requirements

• At least 3 years of experience in DevOps or software engineering 
• A degree in computer science, engineering, or a related field, or equivalent work experience 
• Strong knowledge and experience with AWS cloud services 
• Experience with configuration management and infrastructure as code tools such as Ansible or Terraform 
• Experience with continuous integration and continuous delivery tools such as GitHub Actions, Git, Docker, or Kubernetes 
• Experience with monitoring and logging tools such as CloudWatch, Grafana, or Open Telemetry 
• Good understanding of networking, security, and reliability principles and practices 
• You’re a team player and collaborate with the team to adjust to changing priorities 
• Excellent communication, collaboration, and problem-solving skills 

A little on our technology

• Cloud based and AWS hosted

• We use React Native and React for our app and web frontends, and encourage engineers do some full stack development
• We also support native mobile SDKs to make it easier for our partners to integrate
• Our backend services are primarily TypeScript NodeJS containers running in EKS / Kubernetes
• We lean on AWS serverless technologiessuch as API Gateway (including CloudFront, WAF and Shield), Lambda, Kinesis, SNS and SQS
• We store data in AWS Aurora (Postgres), DynamoDB and S3
• Our data lake is based on AWS serverless technologiessuch as Redshift, Athena, QuickSight and Glue
• We value customer data and keep security front of mind and at our core

Our recruitment process

• Screening call with our People Partner
• Interview with Engineering and Product Leads
• Final Interview with CTO and Co-Founder
  

PLEASE NOTE: We will review applications starting from January 10, 2023, and will contact you as soon as possible. Thank you for your patience!

“Every new client is an opportunity to make legal help more accessible.”

• We are looking for target driven, self-motivated with a professional mindset and has a passion for selling to join our Sales Team!
• Work for a Culture that values its Employees
• Full-time, hybrid and willing to travel

ABOUT LEAP
LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI – one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.

MEET THE SALES TEAM
Our vision is to be the world’s most valued LegalTech company and our Sales Team are the influential movers and shakers driving our value skywards with every new client.

Reporting to the Sales Director, your role is responsible for identifying and qualifying new prospects who have a need for LEAP’s services, building and nurturing relationships with prospects. The ideal candidate should be ambitious towards their goals, a hunter that loves to win and hit targets, and have a genuine interest in sales with an appetite to carve out a sales career.

WHAT YOU’LL DO

• Identify and qualify new prospects
• Build and nurture relationships with prospects
• Maintain a solid pipeline of prospects
• Convert prospects into demonstration bookings
• Master and confidently demonstrate the benefits of LEAP to opportunities either in person or online (3+ user target market only)
• Ensure all communication with opportunities is effective and moves to a close
• Negotiate to a win / win outcome with prospects
• Master the LEAP demonstration script
• Respond quickly to sales enquiries by phone or email
• Monitor and report on activities and KPIs using Salesforce
• Attend sales conferences and events
• Attend conferences, roadshows, exhibitions and events, networking with existing clients and prospective clients

WHAT YOU’LL BRING

• A proven record and demonstrated passion for solution selling, preferably within a professional service or B2B environment.
• Demonstrated ability to self-generate leads, including prospecting, cold calling, converting leads into demonstration bookings and closing deals
• Ability to build strong relationships with teams and clients through confidence and trust
• Demonstrated commitment to customer service and continuous improvement
• Experience using Salesforce or similar CRM (desired, but not essential)
• Legal industry experience (desired, but not essential)

WHAT YOU NEED TO BE REALLY GOOD AT

• Expanding and advancing opportunities – engaging with customers to explore their situations and needs; probing underlying issues that suggest broader solutions; maximizing the productiveness of interactions by monitoring and building on customers’ cues; articulating and promoting a path forward
• Sales negotiation – effectively exploring alternatives and positions to reach mutually beneficial sales agreements that gain customers’ acceptance and commitment
• Managing work (includes time management) – setting high goals for personal and group accomplishment; using measurement methods to monitor progress toward goals; tenaciously working to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement
• Continuous learning – actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.
• Sales disposition – demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavioral styles that facilitate adaptation to the demands of the sales role

• Friendly, supportive, and driven culture
• Complimentary gym membership
• Flexible Work Environment
• Fully stocked pantry
• Monthly massages
• Break out area and sporting activities
• Monthly celebrations for birthdays, work anniversaries, new joiners
• Generous Parental Leave benefits
• One additional paid "Be Me" leave day per year to celebrate being you!
• Opportunity to participate in our Employee Share Scheme

SOUND LIKE A JOB YOU WERE BORN TO DO? WE WANT TO HEAR FROM YOU AND CAN'T WAIT TO RECEIVE YOUR APPLICATION!

LIFE at LEAP
LEAP is all about impact, growth and ownership. We’re united by a genuine passion for what we do, enriched by the care we show to our customers and each other and driven by the difference we can make together.

LEAPster culture is about prioritising and celebrating the incredible humans behind our market-leading technology. Think performance-driven remuneration incentives, flexible hybrid work, a world-leading Parenting Policy, regular social events, free gym membership and so much more.

At LEAP, we promote equal opportunity. Creating a culture of diversity and inclusion not only promotes innovation but we believe is the right way to do business. Our LEAPsters bring different cultures, genders and perspectives to their days and we wouldn't have it any other way. We welcome and encourage you to apply, no matter who you are or how you identify.

…unless you are representing a third-party agency. Thanks for thinking of us, but we will not review any CVs from external recruitment agencies.

More you should know
Discover the human side of cutting edge LegalTech.

About EXANTE 

EXANTE is a wealth tech company that provides centralized trading solutions and B2B financial infrastructure that helps create value through technology.

Our proprietary trading platform enables direct market access to $1M financial instruments from a single multi-currency account, including stocks, ETFs, bonds, futures, and options. 

We are a fast-growing global company with 600+ employees across 70+ locations, representing 60 nationalities, all of us following the same guiding principles:

• We believe that freedom is an inherited right

• We are catalysts
• We defend privacy
• We cater to our customers to an unprecedented degree

As a Financial company, we know our investment priorities. We invest in our people.

Join us in creating a new standard for wealth management: https://exantecareers.com 

About the Role

We are looking for a Writer with solid financial and economic background who can do research and produce texts.

Reporting line: Editor-in-Chief

Location: Bali

Worksite: remote

Responsibilities

• You will research, write and edit investment content. This will include the development of thought leadership products with a focus on global equity and alternative markets.
• You will create effective, engaging and high-quality marketing collateral and content intended for a trading audience.
• You will produce content in compliance with legal, regulatory and corporate standards. 
• You will be able to respond to the changing market environment with flexibility while maintaining quality and accuracy.
• You will conduct fact-checking and verify the information presented in content from credible sources.
• You will collaborate with other team members to deliver content goals.

• A minimum of 3-5 years of experience writing and editing financial content, ideally as an investment or product writer within an asset manager, investment bank, or brokerage.
• Excellent writing and editing skills in English with the ability to ensure grammatical accuracy, clarity and consistency.
• Good knowledge of financial markets including equities, fixed income and alternatives and overall market trends.
• Strong attention to detail and ability to meet deadlines.
• Undergraduate degree in Economics, Finance or related field or equivalent combination of training and experience.

Personality / Mindset

• Integrity & loyalty 
• Team player with advanced communication and collaboration skills
• A hands-on, “can do” attitude - always looking for solutions and thinking “out of the box”
• Overachiever mentality 
• Capability to work and succeed in the fast pace and ever-changing environment

• Competitive salary & performance-based bonus programs

• Corporate benefits (choose your preferred options)
• Truly inspiring culture, pleasant and informal work environment
• Ongoing education & training programs
• Opportunity to network and connect in the Corporate Events 
• Global career opportunities  

*Benefits/perks listed above may vary depending on the nature of your employment with the company and the country where you work

We are looking for someone special to drive the future of the industry worth trillions of dollars.

• We are frequently ranked as one of the top 10 most disruptive companies.
• We have garnered significant investment from Tiger Global, which is known for backing world-changing companies like Facebook, TikTok, and Airbnb. They believe the next $100b business in their portfolio is ArchiPro.
• We are preparing for our expansion into the United States, with our initial focus set on California.
• We have a robust ESOP structure and are open to discussing stock purchase options for the right candidate, ensuring your strong commitment to our collective success.

Our mission is to improve the quality of life by making architecture more accessible. We have a cutting-edge all-in-one platform built on exceptional design and world-class engineering, and we have quickly become a game-changing industry leader.

ArchiPro is essentially a hub where professionals like architects, builders, and suppliers, as well as various brands, can display their work and offerings. It serves as a connection point for individuals who are starting their own construction projects. Those with building endeavors turn to ArchiPro to locate the right professionals and products needed for their projects, positioning it as a matchmaking service within the realms of architecture, design, and the building industry.

Our goal in the next 5-7 years is to become the default building platform globally. You will play a pivotal and instrumental role in unlocking the potential that lies ahead for ArchiPro.

Your contributions will extend beyond the traditional roles of a CFO or Head of Finance, you will be responsible for helping architect ArchiPro's future and navigating the complexities of scaling from a start-up/scale-up to a global player.

We're not going to bore you with a list of "Key Responsibilities" or "Job Requirements" as with your depth of commercial acumen and experience you'll already know what's required when working for a start-up scale-up. This will include you being responsible for driving growth rather than just maintaining the current state. You will need to bring a wealth of experience and expertise in building and scaling businesses while carefully navigating and orchestrating the necessary changes and transformations required to propel ArchiPro to new heights.

You will be a right-hand person to our CEO, meaning you will want to own your role as if you were a Founder of our business.

It is a must that you already have a good track record working with different start-ups scale-up platforms in the following areas: Marketplace, SaaS, and Subscription. You will have a deep understanding of VC world, raising funding, helping grow and scale companies beyond 150+ teams globally, and ideally have been part of the Capital Raise Series B. Please share more about your track record in these areas in your cover letter.

For the Curious Minds: (please copy/paste the full URL, as SEEK is unable to support hyperlinks due to potential security risks)

• What our clients have to say: https://www.youtube.com/watch?v=yFcUn1JPZMY
• What our team have to say: https://www.youtube.com/watch?v=s9IxfnTg9g0
• Inside our offices: https://www.youtube.com/watch?v=VkVgL8j5kog&t=21s
• For more on our success, you can read here: https://www.nzherald.co.nz/business/online-buildin...
• Our Founder's inspirational story as featured in M2 Magazine: https://m2magazine.co.nz/refugee-to-digital-powerh...

• Competitive Base Salary, dependent on your experience
• Long service 'ArchiVersary' leave - for every year of service you get an extra leave day
• Opportunity to join our ESOP
• Superannuation
• Join our company events including our Home Design Evenings; and attend our team initiatives & activities
• And love working as part of the ArchiPro A Team, in our architecturally designed Parnell NZ Head Office or Sydney

This role is an exceptional opportunity to leave a lasting impact, not only on ArchiPro but on the industry as a whole, by shaping its future and unlocking its untapped potential.

To Apply: please ensure you include a Cover Letter sharing more about your track record with different start-ups scale-up (Marketplace, SaaS, and Subscription) platforms, and your experience in raising funding and scaling companies globally.

We look forward to connecting!

Come and develop a meaningful career and thrive in technology!

Datacom Connect is excited to announce we will be supporting a new Federal Government client in our Australian Service Desk in 2024!

We will support you in your new role, providing ample training and involvement in the transition from the start so you know exactly what to expect.

About the role:
The Service Desk is the central point for customers on a day-to-day basis. As a Team Leader, you’ll provide the necessary leadership and guidance for a team of high performing analysts in our Modbury, South Australia location; leading the way to deliver top quality support services to our customers.

What we’re looking for:
You’re a leader who prides yourself on building highly engaged teams, with a proven record of delivering positive customer outcomes through exceptional customer experience.

What you’ll do:

• Lead, motivate and mentor direct reports
• Manage day to day operations of the direct reports
• Manage customer escalations and expectations to maintain a positive customer experience.
• Client and Vendor Liaison
• Maintain Customer Service Levels and delivering reporting requirements
• Provide local leadership to all teams at your location
• Financial oversight

What you’ll bring:
From motivating, mentoring, managing a team of analysts, and working with the clients; there’s no question that your communication, attention to detail and organisation skills will be key to your success in this role! So, it’s essential that customer satisfaction and best practice is at the top of your priority list. Be enthusiastic and willing to build relationships with team members and support staff. Innovative thinking is key – we’re creating the service desk of the future, so we welcome fresh ideas with people experience at the core of what you do.

Having an understanding of Incident and Request Management within ITIL, along with operational understanding of ticketing and call management technology would be desirable, however your passion for IT and strong leadership capability and experience is essential.

About the role:

• Full Time Opportunity
• Available across our operational hours (Monday to Sunday 8am to 6pm rotating roster)
• Due to clearance requirements Australian Citizenship and ability to pass national police check is essential
  
  

If this sounds like the opportunity you're after, please apply now!

The Game Changers:

At AP+ we're changing the game! We're doing big things, and we can't do it alone. We're part of a big ecosystem, and we know teamwork and passion for our purpose is what will make us successful. We value the unique talents, perspectives, of all our employees. This includes people of all gender identities and sexual orientations, First Nations Peoples, people of all abilities and diverse backgrounds, as well as their families. AP+ brings together Australia’s three domestic payment providers, BPAY Group, eftpos and NPP Australia, into one integrated entity. Bringing these businesses together enables AP+ to create a more competitive and coordinated Australian payments organisation that is strategically placed to respond to the impacts of regulatory and technological change today, and into the future.

The Purpose:

As a Product Analyst the purpose of this role is to provide analytical support within the Product Capability and Integration function of the AP+ Business Payments team.

The role will deliver support for key projects and strategic initiatives focused on future business payment products, capability development and enhancements across the Business Payments portfolio.   The role will focus on supporting existing account to account payments products as well as extending product capabilities to support corporate B2B Payments more broadly and includes integration of Business Payments products with other AP+ products and capabilities. This role focuses on supporting the growth of Business Payments including bill payment and e-invoicing.

You will be responsible for:

• Understanding high-level business and payment message flows, creating use cases and provide input into product requirements and specifications including ISO20022 message usage guidelines for real time payments products.
• Supporting the development of Business Payment products including B2B Payments, B2C Payments, bill payments and e-invoicing.
• Assisting with the creation, evaluation and detailed analysis of product and capability development and enhancements, assessing feasibility and providing recommendations internally as well as externally to relevant governance committees.
• Supporting the creation and ongoing maintenance of documented product requirements and specifications.
• Providing input on product design including technical feasibility and implications for underlying payment scheme infrastructure.
• Support end to end analysis of key payment flows including data usage and operational impacts for AP+ member banks.

In order for you to be successful in the role, you’ll have:

• Demonstrated work history in a payment’s environment / organisation.
• Robust work experience working in Account-to-account payment Products
• Proven experience in end-to-end product management of account-to-account products or services specifically New Payments Platform (NPP Payments) or BPAY Payments, with exposure to relevant technologies and tools, across web and native mobile app product development
• Experience in B2B Payments, B2C Payments, bill payments and e-invoicing.
• Proven strong ability to converse with a range of stakeholders including end-users at all levels of the organisation.
• Proven examples of leading a product from idea to launch and beyond.
• Detailed understanding of real-time payments and/or BPAY payments at a systems or operational level would be an advantage.
• Detailed understanding of payment process flows and messaging.

What’s Next: We know applying for a role can be a nerve-wracking experience, so we endeavor to review applications and plan to schedule screening interviews within the next two weeks. If you are among selected candidates, we’ll be in touch to schedule a phone interview. In any case, we will keep you posted on the status of your application.

We want to remove all barriers to inclusion so if you need advice or support with your application, we’re here to help. Please reach out to [email protected] We also encourage you to let us know your pronouns at any point during the recruitment process.

 AP+ are not partnering with Recruitment agencies for this role.

The role

We are seeking a skilled CRM Administrator to join our Sales team based in North Sydney, NSW on an initial 6-month contract.

Reporting to our Sales Operations Manager, this role plays a pivotal role in the administration, configuration, and support of the Dynamics 365 CRM system. This role involves collaborating with various departments to ensure the CRM system meets the business requirements and is effectively utilised to enhance customer relationship management.

About you

Along with proven experience as a Dynamics 365 CRM Administrator, the successful candidate must have:

• In-depth knowledge of Dynamics 365 CRM architecture and modules.
• Strong understanding of CRM best practices and business processes.
• Proficient in system customization, configuration, and data management.
• Excellent communication and people skills and an ability to collaborate with cross-functional teams and stakeholders.
• Problem-solving and analytical skills.
• Microsoft Dynamics 365 CE fundamentals certifications are a plus, not essential

The deal

Aside from a supportive, collaborative culture where you’ll be set up for success and know that you’re making a real difference from day one, we’ll also offer you:

• Flexible and hybrid working options
• Competitive remuneration and bonus structures
• An immersive onboarding program to set you up for success
• Opportunities to learn and grow through our Learning & Development programs
• Paid parental leave program
• ‘Great Rewards’ program - exclusive access to discounts and cashback rewards at your favourite stores
• ‘Bathrooms & More’ program - great discounts on a wide range of our products
• Volunteer and Community Service Leave
• Option to purchase additional annual leave

As well as other great benefits like discounted health insurance, financial advice, annual flu vaccinations, access to a range of online fitness programs via our Wellbeing Centre...and much more!

What’s it like to work with us?

Culture is key for us, and our people come from a variety of backgrounds and industries. We all share a common purpose of bringing to life all three of our cultural pillars: We are Customer Focused; We are One Team and We Care For Each Other. Our passion and dedication are evident in how we work together to ensure everyone achieves our goals and that we all play in a role in making GWA a great place to work.

Our success is driven by a global team that share a passion to be the trusted and integrated solutions partner in the delivery of sustainable water solutions for bathrooms, kitchens, and laundries.

GWA is on a journey from Good to Great, and we are looking for people who are excited by change and want to make a difference. We care for each other and encourage people to take the lead to deliver superior solutions for our customers and consumers.

Our purpose

Since 1886, the experts at GWA have designed innovative, high-quality products for homes and offices. We have market leading, iconic brands including Caroma, Methven, Dorf and Clark.

As an ASX listed company, at GWA our purpose is to make everyday water experiences extraordinary. Water scarcity affects all communities and given that our consumers enjoy experiencing our products every day, we are proud to help save millions of litres of water each year.

Join us

Build your career with us and work with great people, great brands and a business with a history of strong growth. All you need to do is hit the apply button and be part of a company that is focused on delivering great customer experiences!  For more information, please contact Emily Jaajaa, Talent Acquisition Specialist ([email protected])

GWA Group does not discriminate on the basis of race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

You must be a citizen or permanent resident, or hold all the relevant employment visas and other approvals for the location of this position to apply for this role.

Please note that we are not accepting applications from agencies at this time. 

Aegros Therapeutics Pty Ltd. is a leading pharmaceutical company dedicated to revolutionizing patient care through the development of innovative therapeutic solutions. We are committed to improving the lives of patients and ensuring they have access to effective medications.

As a Project Administrator at Aegros Therapeutics, you will be an integral part of our project management team. You will be responsible for coordinating and supporting the planning, execution, and monitoring of our projects. You will work closely with cross-functional teams, ensuring that projects are completed on time, within budget, and meet the highest quality standards.

If you are a highly organized and detail-oriented professional, with excellent communication and multitasking skills, and thrive in a fast-paced environment, we invite you to join our dynamic team.

Requirements:

• Bachelor's degree in Business Administration or a related field.
• Proven experience as a Project Administrator or in a similar role.
• Strong organizational skills and ability to prioritize tasks effectively.
• Proficiency in project management software and Microsoft Office Suite.
• Excellent communication and interpersonal skills.
• Ability to collaborate effectively with cross-functional teams.
• Detail-oriented with strong problem-solving abilities.
• Knowledge of project management methodologies and principles is a plus.

Here’s what we can offer you…

• An environment which allows the individual to grow alongside the company
• A role that provides the bandwidth to explore innovative solutions while keeping patients at the centre of everything we do
• The chance to work with global industry experts in an organisation where success will be defined not just on successful delivery of goals but on how they were achieved
• A multicultural environment where every voice is heard
• Competitive remuneration package which includes an annual Bonus + Employee Share Options
• Close to public transport

If this role is aligned with your career aspirations, apply today!

Waste Initiatives is an Australian-owned and operated company that is one of Australia’s leading Waste Equipment suppliers with over 4 decades of expertise and currently experiencing rapid growth.

The role will require a dynamic, flexible, individual who is willing to be trained in project management including full project life cycle responsibility. A strong focus will be on your ability to demonstrate strong interpersonal skills to manage multiple parties and be involved in stakeholder management and provide excellent customer service.

The Project Coordinator will be working alongside our current Senior project managers, to manage the coordination, purchasing, logistics, and installation of waste management equipment. They must be proficient with IT and excellent at communicating with customers. Preference will be given to candidates that have CAD design experience.

What the Role Includes( After training):

• Learn to take the job on from when the sale is made after project handover all the way to delivery & installation signed off by the client
• Single point of contact for the client throughout the delivery and installation phase
• Placing Purchase Orders with Suppliers
• Managing Import shipments including logistics and monitoring supplier quality and   inspections
• Co-ordination of installation with subcontract install teams
• Documentation control and process management

Qualifications and skills required:

• Graduate or similar qualification or experience in Project management
• Must have some Mechanical aptitude
• Willing to be trained
• Highly organized and able to plan and execute daily.
• Able to manage multiple deliverables and stakeholders simultaneously.
• Process Driven and able to develop systems and programs for continuous improvement.
• Proactive in following up and staying ahead of the project program.
• Demonstrate a track record of delivering projects on time and on budget, with great attention to detail.

What's on offer

As a valued employee of the company, we will provide you with:

• A friendly, welcoming environment with significant growth opportunities.
• Competitive salary packaging -  $70,000 to $90,000 plus Super
• Ongoing training and support.
• Great career advancement and opportunities.

A unique opportunity to grow with AU/NZ’s most dynamic PR/social media agency

• Exciting opportunity for a Public Relations/Social graduate or similar
• Unique learnings and exposure to the inner workings of Thrive
• Provide PR assistant, social media and event management support to the agency
• Support the CEO with PA work and special agency projects
• Choose your own future pathway into a full time career into PR, social or content

Do you love being a part of a team, being the ultimate host, whipping teams into shape and making sure events work like clockwork? Thirsty to learn from the best in PR/social media and kick-start your career in comms with ambitious colleagues?

If you are a recent PR/social media graduate or junior administrative assistant seeking a new challenge, then this role is for you!

Thrive Sydney is seeking its new PR Office Coordinator / PA to the CEO following the recent promotion of this role into a full-time client account position. This is an exciting opportunity to join the operations team at Thrive and be central to the success of our HQ and Sydney team.

This is a dynamic role with direct exposure to the Executive Leadership representative overseeing operations and the CEO in a fast-paced environment that values passion, accountability, curiosity, collaboration and integrity every day at Thrive. Our agency culture is one where your happiness and well-being is front and centre and where you are limited by nothing.

A Unique Role with three dimensions:

Office Coordinator

• Set up, pack up, hosting and more - this role takes care of the office and the team
• Lights on, music on, visitors in the boardroom, couriers at the door, catering and coffees needed - you keep the daily workflow moving and the vibe happening
• Travel, accommodation, restaurant bookings and more - keep up to date with where to eat and where to book teams and clients
• Wrangle the team to deliver Thrive social events like Thrive O’Clock on Thursdays - our weekly social catch up
• You can manage the admin budget and support with office end-of-month reconciliations
• Suppliers are your besties - you can coordinate external teams to get jobs done
• Help deliver the weekly Thrive All-Agency WIP providing support to the National Admin Manager
• You’re the ultimate wrangler and doer collaborating closely with the Property Manager on maintenance and the National Operations Manager on all operations deliverables
• Monday to Thursday in office ~ Fridays work from home

Thrive PR & Event Support

• Learn and support with content ideas and production for Thrive’s social media channels
• Provide quarterly event support for Thrive’s Decades Ahead and other events at HQ including guest list management, hosting and event coordination such as catering and bump in/out

Personal Assistant support to CEO

• Support to manage bookings and diary - weekly meetings with the CEO to confirm the week ahead
• Be the internal go-to person for CEO diary access
• Support with special requests related to travel, client gifting and hospitality
• NB / CEO’s marketing, internal comms and some business requirements are managed by the Marketing/Comms team

What you’ll love about Thrive

• Accelerated career progression - this role is a genuine pathway to highly competitive full time PR/Social media employment at Thrive (typically 12-18mths in this role)
• Early Friday finishes…clock off by 4pm most Fridays
• Comprehensive Learning & Development program and opportunity to participate in Academy programs including Tech Academy and PR/social media courses
• Weekly socials in office and quarterly social dinners and other team events
• Commitment to wellbeing including an additional Wellness Day as extra annual leave every year, 24/7 counselling support if needed, progressive policies including commitments to Domestic Violence support and external courses such as The Resilience Project

About You

• Recent graduate or certificate in PR/social media ~ we will also consider hungry-to-learn school leavers
• Superpower organisational and time management skills
• Multitasker with initiative and strong attention to detail
• Budget and admin nous
• Tech smart - proficient with Google Docs, Word, Excel, Powerpoint and Outlook
• Well presented and articulate
• Excellent customer service and problem solving skills

More about Thrive

Thrive is a powerhouse independent, Australian owned public relations agency. We exist to help our people, partners and the community grow vigorously, flourish and be successful. Founded by Managing Director Leilani Abels in 2000, Thrive's 85+ person team is made up of in-house media, creative and digital specialists across Melbourne, Sydney, Brisbane, the Gold Coast and Auckland. We deliver strategic communications services for leading global and local brands including LEGO, ANZ Group, Cisco, ASUS, Tinder and AfterPay NZ.

PR Agency of the Year | Mumbrella Awards 2022 & B&T Awards 2022

 Visit us here for more information - www.thrivepr.com.au.

Only Australian citizens or permanent residents of Australia should apply.

All contact with Thrive will be treated confidentially. Only shortlisted candidates will be contacted.

• ASX 300 listed financial services organisation
• Flexible & hybrid working arrangements
• St Leonards, Sydney location

Do you want to:

• work in an organisation where 98% of all team members believe that their manager genuinely cares about their well-being and feels valued?
• understand the strategic direction of your organisation and how your effort contributes to success?
• work in an inclusive environment who is proudly a WGEA Employer of Choice for Gender Equality?
• work for a climate Active CERTIFIED Carbon Neutral fleet management organisation?
• be recognised and rewarded for your performance?
• work for an organisation where ‘C-A-R-E’ are their values?
• have career opportunities, a voice that’s heard, and a fast-paced, dynamic yet flexible working environment?
• If so, then FleetPartners Group might be the place for you.
• FleetPartners Group is an ASX 300 listed financial services, vehicle management, and employee benefits company. We support all types and sizes of businesses to acquire and effectively manage their vehicles, with over 93,000 vehicles currently under management. We also help everyday Australians to maximise their salary by administering employee benefit programs and help them to get into the car of their dreams.

Who we’re looking for:

• To play a major role in the success of the business by ensuring that growth opportunities are maximised. Build customer relationships into a true partnership arrangement by using a consultative and strategic approach to align our value proposition to the customers’ business goals. Always, with integrity and consideration to the business risk policy and profitability.

What you’ll be doing:

• To achieve company sales targets by servicing existing accounts, recognising new opportunities and ensuring pre-eminence of the company’s brand and value proposition in the marketplace.
• Ensure that management is kept up-to-date with the latest market trends and developments through Voice of Customer and competitor analysis.
• The Account Manager is expected to maintain a regular visitation program with their customer base with appropriate levels of focus on building multi-level relationships in conjunction with the Relationship Manager and Senior Managers.
• A willingness to allow other internal stakeholders into the relationship. Actively seeks out and draws in colleagues who may, on an ad-hoc basis, help add value to the relationship.
• Ensure solutions meet the required objectives of the customer.
• Ensure strategic reviews/quarterly business reviews are delivered on the agreed timeline with recommendations to drive cost out and/or improve the operation of the customer’s fleet.
• Ensure all customer deliverables including quote requests and general queries are managed in accordance with customer expectations.
• Continually enhance the customer loyalty.
• Other duties as required.

Essential

• Experience in account management or customer service orientated role. Fleet management and leasing industry experience preferred.
• Proven ability to drive customer focused outcomes

Desired

• Completed tertiary qualifications in a business or related field such as management, sales and marketing, and/ or industry specific qualifications desirable

• 7 additional days of annual leave per year.

• 16 weeks paid parental leave for primary careers, regardless of gender and with no minimum tenure and 4 weeks paid leave for secondary carers.
• a ‘Dress for your Day’ policy.
• flexible and hybrid working arrangements.
• an extensive range of other employee benefits.

Tryzens is an international digital commerce agency and our mission is to accelerate client success and growth across all channels, leveraging our expertise, insights, and digital-first principles, to deliver compelling experiences that delight and engage their customers.

We are People First and believe that empowered happy people achieve more. We're Customer-Centric and our customers’ growth is our success. We believe that Collaboration and Innovation drive the greatest results and Integrity, Trust & Transparency build lasting relationships. We started in London, but have expanded to have operations in Melbourne, Sydney, Sofia, and Trivandrum with 300+ team members serving 45+ international brands.

As a Principal Strategy Consultant, Digital Commerce at Tryzens, you will be responsible for driving digital commerce transformation and growth strategies for our clients. Your role will involve working closely with client stakeholders and internal teams to formulate and execute strategic plans that align with client objectives and drive business results.

You will be a trusted advisor to clients, providing industry expertise and thought leadership to help shape their digital commerce strategies. You will conduct in-depth analyses of client's businesses, market trends, and competitive landscape to identify growth opportunities and recommend actionable strategies.

To excel in this role, you must have a deep understanding of the digital commerce landscape, strong business acumen, and exceptional strategic thinking skills. You must be able to communicate complex concepts in a clear and concise manner and build strong relationships with clients and internal teams.

• Minimum of 8 years of experience in strategy consulting, digital commerce, or related fields
• Proven track record of developing and implementing successful digital commerce strategies
• In-depth knowledge of the digital commerce landscape, industry trends, and best practices
• Strong strategic thinking and problem-solving abilities
• Excellent analytical and research skills
• Ability to effectively communicate complex concepts and recommendations to clients and internal teams
• Exceptional presentation and storytelling skills
• Strong business acumen and understanding of financial metrics
• Experience working with cross-functional teams and managing multiple stakeholders
• Ability to work independently and in a fast-paced, dynamic environment
• Bachelor's degree in business, marketing, or a related field (MBA preferred)
• Experience in the retail or e-commerce industry is a plus
• Proficiency in data analysis and visualization tools
• Willingness to travel as needed

• Flexible working hours.
• Flexibility to work from home or in any of our offices.
• Opportunities for learning and development.
• Team social events.
• 2 charity/volunteer days per year.
• 25 annual leave days per employment year.
• Day off for your birthday.
• Quarterly Tryzens Awards.
• Access to EAP support.
• Enhanced maternity and paternity leave policy.

More info about Tryzens here: http://tryzens.com/

We strive to create an inclusive environment, empower employees and embrace diversity and encourage everyone to respond. Tryzens is an equal opportunity employer and every applicant will be considered without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity.

We have an opportunity for a Demi or CDP level Chef to join our team. We have full time hours available and ask for your flexibility to work both day and afternoon shifts. As we have multiple Food and Beverage outlets across the resort you could be working in our main Restaurant kitchen, Azure Bar and Grill, but you may also be working poolside at Breeze Café or Summer Salt.

Rosters are advised two weeks out so you can really find the balance with work and home life. Your professionalism, passion, commitment and respect will be rewarded by our Executive Chef taking a keen interest in your career and future progression.

We offer a high quality, award winning dining experience with a strong emphasis on local fresh produce, our kitchen caters for multiple food and beverage outlets across the resort.

You may have extensive Restaurant and or Cafe experience but are looking to expand your skills outside of this environment.

If you enjoy the fast pace and challenge that a multiple F & B outlet venue can offer, please read on..

A little bit about us: Nestled on fifty acres of absolute beach front paradise, Elements of Byron is an award-winning resort offering luxury accommodation options, world-class resort facilities and unforgettable experiences. Barefoot luxury at every step.

• Previous experience working the Afternoon/Dinner shift in a Restaurant or Cafe environment
• Full availability including weekends and public holidays
• Able to commit to a min of 6 months or longer
• Relevant commercial cookery qualifications
• Able to adapt to busy periods with a sense of urgency
• Willingness to learn great techniques
• Able to follow recipes and plan your time accordingly
• Actively demonstrate pride in your work
• Comprehensive knowledge of food safety standards
• Only applicants that have permanent resident status or unrestricted rights to work in Australia will be considered

• Restaurant, Accommodation and Spa treatment staff discounts
• Uniform provided and parking available on site
• Employee Assistance Program
• Full Day Orientation and dedicated departmental training
• Annual and fortnightly staff awards
• Refer a friend incentive
• Stability and long term employment opportunities for the right candidate
• Work in a beautiful beach side award winning resort

Open to applicants based in Sydney. Must have full working rights in Australia for at least 2 years.

Training starts in March 2024 for 12 weeks. Applications Close: 4th January 2024.

ABOUT _NOLOGY:

At _nology, we offer you an incredible opportunity to launch your career in technology. We remove barriers so the highest potential individuals can enter the tech sector, regardless of their background. No degree or coding experience required!

The tech sector is filled with creative, exciting, and future-proof career paths, and desperately needs more people with up-to-date capabilities and new perspectives. Our mission is to bring more bright minds into world leading technology teams and organisations, while having a meaningful impact on diversity.

Our training program provides you with highly sought-after skills, and exceptional opportunities to work with our hiring partners who span innovative sectors like Financial Services, Consultancies, Entertainment, Big Tech, and Government. Think big name companies like NSW Government, WooliesX, AGL, Macquarie Bank, Sportsbet and PWC - to name a few.

Whether you are seeking to upskill in modern tech or transition into an entirely new career, we enable you to land a role where you can truly thrive.

THIS ROLE:

With _nology, you will embark on 12 weeks of fully funded training in software and cloud engineering, followed by an 18-month placement opportunity with one of our hiring partners.

The training program focuses on hands-on experience and equips you with the necessary skills to be job-ready for entry-level tech roles across a range of in-demand disciplines like Software, Cloud, and QA Engineering.

Our curriculum is taught by industry experienced coaches, in an interactive learning environment designed to empower individuals to enter the tech sector with confidence!

In addition to technical skills, we also prioritise soft skills and professional development, with a dedicated talent success team to support you every step of the way. We focus on improving your collaboration, communication, and interviewing skills to make sure that you are well-prepared for your new role.

The program offers you the chance to apply your newly acquired skills in the real world and gain invaluable industry experience. With over 90% of our _nologists securing a permanent position at the end of their placement, _nology is the perfect starting point for anyone looking to launch a rewarding new career.

ABOUT YOU:

• Ability to commit to completing our 12- week training program prior to employment (it’s funded by us!). Note: The training is fully remote and conducted full-time Monday – Friday, 9AM – 5PM AEDT. Start date for this intake will be confirmed upon application.
• Full working rights in Australia (at least 2 years)
• Excellent communication and problem-solving skills
• Highly motivated self-starter attitude, with the ability to learn independently as well as in group environments
• Demonstrates an interest and passion to work in technology! [No experience or education in tech required]
• Experience in a professional or fast-paced working environment desirable
• Experience working directly with clients and/or customers desirable

WHAT WE OFFER:

• Learn to code in just 12 weeks! Learn in-demand technical skills including HTML, CSS, JavaScript, Java, AWS, TDD and APIs
• Job opportunities via our hiring partners including Fortune 500 companies
• Learn professional skills like technical interviewing, CV writing, and agile working methodologies
• Receive ongoing access to upskilling with industry-recognised certifications via our official training partnerships with Google and Microsoft
• Continued 1-to-1 mentorship and support with our expert coaches and talent support team
• Starting salary of $50k+Super, with salary reviews and increases every 6 months
• Up to 20 days of holiday a year
• Hybrid working option

Diversity and Inclusion

_nology is committed to creating a more diverse workforce, so inclusivity is at the core of every stage of our processes. All qualified applicants will receive consideration without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, military status or social standing. We welcome applicants from all backgrounds and are proud to say that so far our _nologists have been: 43% women, 10% LGBTQIA+, 61% culturally and linguistically diverse, and 78% career changers (with non-tech backgrounds).

Don't miss out on this life-changing opportunity to launch a tech career with _nology! Apply now for our upcoming March intake.

Please note: we ask a series of diversity and inclusion questions within our application that are not mandatory, however, your responses will support _nology’s approach to communicating in as inclusive a way as possible, and measuring our impact on diversity and social mobility in the tech sector. Any responses that you do provide will not affect your application to _nology.

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role

Due to continued growth within our team, we have multiple roles across Australia. Working as a Desktop Support Engineer you will be responsible for the provision of all aspects of Desktop Services to a key Datacom customer. Aligned to our customers business requirements, we provide tailored maintenance services, hardware and software break/fix support, remote support, software deployment and relocation services.

The locations of our offices for these roles are based in Adelaide, Brisbane, Canberra, Hobart, Melbourne, Perth and Sydney. These roles are based in the customer or Datacom offices. To be eligible for this role you must be an Australian Citizen and able to obtain an AGSVA Baseline clearance.  If you are a Permanent Resident, please specify in your application as we may have other suitable opportunities available across our teams.

Please note that this role is expected to commence on 5 March 2024

What you’ll do

As a Desktop Support Engineer, you will be accountable for, but not limited to:

• Providing excellent technical support in a high-paced environment where customer satisfaction is paramount
• Assisting new users with their IT hardware collection and setup.
• Ensuring new equipment, such as Laptops and Mobile phones, are up to date and deployment ready prior to release to customers
• Recording all customer contacts in the appropriate ITSM tool
• Keeping customers updated with regards to their tickets
• Using tools and processes to deliver services to customers in accordance with SLAs
• Proactively manage and maintain customer infrastructure as directed
• Initiate and drive service and process improvement
• Follow best practice methodologies and adhere to recognised ITIL processes (EG: Change/release)

What you’ll bring

To be successful in this role, you will have demonstrated the following:

• Exceptional customer experience with regard to end user services
• The ability to prioritise work to ensure achievement of all service level agreements
• Sound knowledge of Laptops, Desktop PC's, printers, media and audio-visual equipment and mobility devices
• You will bring excellent verbal and written communication and have the ability to articulate technical information to the target audience. Your professional customer service will be second to none, and you will have the ability to work autonomously with excellent time management.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.