Infosys Consulting is the worldwide management and IT consultancy unit of the Infosys Group (NYSE: INFY), a global advisor to leading companies for strategy, process engineering, and technology-enabled transformation programs.

We partner with clients to design and implement customized solutions to address their complex business challenges, and to help them in a post-modern ERP world. By combining innovative and human-centric approaches with the latest technological advances, we enable organizations to reimagine their future and create sustainable and lasting business value.

A pioneer in breaking down the barriers between strategy and execution, Infosys Consulting delivers superior business value to its clients by advising them on strategy and process optimisation as well as IT-enabled transformation. To find out how we go beyond the expected to deliver the exceptional, visit us at www.infosysconsultinginsights.com Infosys Consulting - a real consultancy for real consultants.

We are seeking a skilled and experienced GCP Data Engineer - Consultant to join our AIATeam.

Role: GCP Data Engineer- Consultant

Location: Melbourne

Open for Subcontracting - Daily rate - AUD 600 to AUD 700 INC of all Charges

Skills Description:

Qualification:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• Minimum of 5 years of IT experience in software development is necessary for this position.

Basic Skills:

• Proficient in Unix and Python.
• Fair knowledge of GCP Fundamentals and Data warehouse concepts.

Key Skills for the role:

• Experience in IBM Infosphere Datastage.
• Familiarity with Unix.
• Python proficiency.
• Fair knowledge of GCP fundamentals.
• Understanding of Data warehouse concepts.
• Capability to work independently and autonomously.

Nice to have Skills:

• Experience with SQL.
• Knowledge of Control-M.
• Knowledge of GCP – Usage of Data flow, Airflow & Google BigQuery.
• Experience with Git.
• Exposure to production environments.

We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion, or belief. We make recruiting decisions based on your experience, skills, and personality. We believe that employing a diverse workforce is the right thing to do and is central to our success.

We offer you great opportunities within a dynamically growing consultancy. You will elaborate and deliver best practice solutions and will be able to further develop your solution design, implementation, and project management skills. At Infosys Consulting you will discover a truly global culture, highly dedicated and motivated colleagues, a cooperative work environment, and interesting training opportunities.

Digital Activation Manager

Spark Foundry is looking for a Digital Activation Manager to join us in Melbourne. We are one of the fastest growing agencies in Australia and the world.

At Spark Foundry our vision is to Fuel Famously Effective Ideas. Famous and Effective. Not one or the other, both. That sounds nice, but to get to famously effective ideas you need some key ingredients.

You need diverse thinkers and diverse thinking. We call this Allsorts. This helps us tackle challenges through different disciplines and perspectives. You need to thrive on the belief that great ideas are only great if they work. It’s not enough to be new, or cool, or interesting. Our solutions need to drive a business result. Everything else is vanity. You need to embrace both the art and the evidence. Right and left. Imagination and activation. Intelligence and technology. Big ideas, forensically measured.

All that while being a good human? Sound like you? Sound like where you’d like to be? We’d love to meet you.

WHAT BENEFITS DOES SPARK OFFER?

Be a part of the Publicis Groupe family, one of the world’s most progressive and dynamic modern communications businesses, enjoying all the perks that come with our network offering:

• A comprehensive Wholeself program supporting Physical, Mindful and Financial wellbeing
• A creative, fun and rewarding office environment backed up by our Publicis Liberté flexibility approach “working your way, with us!”
• Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for career mobility and collaboration across our global network
• Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes
• A culture of open feedback and support to reach your goals through our Career Conversations program
• A committed Diversity, Equality and Inclusion strategy driven through our Viva! Women, Égalité, enABLE and Embrace (reconciliation action plan) programs 
• Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year
• Parental leave policy with up to 18 weeks paid primary carer leave and generous secondary carer benefits
• Access to counsellors, psychologists, and professionals through Sonder - an all-in-on digital wellbeing technology platform designed to support psychological, medical & safety needs

THE PURPOSE OF THIS ROLE

The Digital Activation Manager is responsible for the end-to-end delivery, of digital media campaigns, across one of Australia’s most well-known brands. You will have the ability to grow your career quickly with this innovative and powerhouse brand – working on campaigns that delve into all facets of the digital landscape. This role will help deliver all business reviews, as well as heavily assisting the Digital Activation Director with quarterly business reviews, product development, and assistance with new business. This role must ensure the performance of all client accounts within their team and that clients’ investment delivers against their business objectives whilst also building exceptionally strong relationships with them. The Digital Activation Manager will be responsible for the response and overall quality of the Direct IO & Programmatic response to brief, define campaign KPI’s and measurement of the campaign alongside the delivery of the post campaign report.

The Digital Activation Manager is also responsible for supporting, coaching, developing and overall management of their team to ensure client needs are met.

If you have strong Direct experience with some working knowledge across Programmatic and/or Social, this role will give you a fantastic opportunity to upskill and gain broader digital expertise.  

WHAT KEY RESPONSIBILITIES DOES THIS ROLE HAVE?

• Full ownership of client relationship, service, and performance across a tier 1 client - engaging line manager when required in a timely fashion. This includes:
• Leading response to client briefs and building digital media recommendations that achieve strong client outcomes
• Ensuring the team is executing a smooth implementation and delivery of all digital campaigns
• Timely and accurate delivery of ad trafficking
• Excellent data analysis skills and ability to translate insights into actionable recommendations
• Ability to design test and learn framework
• Management of Digital Executives & Coordinators on a day to day basis – identifying relevant training for them
• Responsible and accountable for output of their team

Team & Communication

• Developing strong working relationships with their immediate team and wider agency team
• Full ownership of all workflow, engaging line managers when required in a timely fashion with no errors
• Developing strong working relationships with line manager and able to manage upwards.
• Excellent communication skills with close monitoring & escalation of issues in a timely manner.

Client

• Timely and professional client communication (for example: answering a client email within 24 hour with a courtesy response on all that require additional time).
• Works autonomously to meet client objectives and deliverables via innovation
• Lead client contact, providing key market and business update to clients, business reviews, education sessions and leading responses.

Technical

• Excellent Direct IO, and/or Programmatic and/or Paid Social experience. Significant experience in delivering Direct campaigns to achieve client results.
• Deep understanding of platform features and how it can deliver outcomes for clients.
• Experience using: Google Ads, DV360, CM360 & Meta Ads
• Deep understanding and experience working across Paid Search
• Strong ability in designing and implementing testing framework
• Excellent data analysis, insights and reporting ability translated into actionable improvements for client outcomes
• Keeps up to date and has an opinion on industry trends and beta products for testing.

KEY REQUIREMENTS

• Preferably a university degree or higher education qualifications.
• 3+ years’ experience in Direct IO, programmatic or ad operations role in a media agency or in house
• Experience in managing client communication and relationship as well as a portfolio of clients
• Experience in people management
• Proficient in using: Microsoft Office - Word, PowerPoint, and Excel
• Ideally you have experience across programmatic platforms: DV360, Verizon, TTD, Amobee, Mediamath, AppNexus.
• Experience using CM360 for trafficking and reporting purposes. Experience in other adservers (Sizmek, Flashtalking, Celtra) nice to have but not essential.
• Strong understanding and working knowledge of Australian Media Landscape
• Excellent understanding and working knowledge of digital marketing/advertising

Spark Foundry, as a part of Publicis Groupe believes that to deliver the best solutions to our clients, our people need to reflect the diverse communities in which our clients operate. We value diversity and the skills, knowledge and experience that difference brings to our culture and solutions. We encourage applications from Indigenous Australians, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers, and lesbian, gay, bisexual, transgender and intersex (LGBTI) people. 

An opportunity has arisen for a well presented front of house professional to join Melbourne’s highly successful Residential team.

You will be based in various state of the art project displays in and around the Melbourne CBD. This would be suitable for current Business or Property students looking to gain work experience within real estate. 

The successful candidate will hold ownership of:

• Welcoming all guests, clients and customers to the display
• Administrative duties including collecting personal details and assisting with record logs
• Supporting our high standard engagement approach through achieving ‘memorable client experiences’
• Assisting with the management and maintenance of our inhouse technology (including i-pads, touch TV’s, projectors etc)

We are seeking a highly experienced and passionate Portfolio Director of Talent and Culture to work on a Full Time basis. You will be responsible for managing all aspects of the human resources function and supporting the growth and development of the team with a hands on approach.

Keys duties include, but are not limited to the following:

• Reporting to the Portfolio General Manager, you will collaborate with the Leadership Team to provide  guidance, motivation & advice on all HR related matters
• Drive Team Member Engagement and promote a positive culture
• Develop and continually review HR strategy on learning & development, engagement, recruitment / retention,  rewards & recognition, workforce planning & people initiatives
• Act as a trusted advisor and provide advice in the resolution of issues including performance management, grievances, investigations, role changes and remuneration reviews
• Complete HR reports and projects

• Demonstrate ‘ownership’ of the outlet through commitment to the following areas of responsibility:
• Through the Chef de Parties and Kitchen Brigades hands on supervision of the food service operations on a day to day basis.
• Ensure food standards, preparation, presentation and cooking techniques meet hotel standards and maintained at that level.  Work with the kitchen brigade and take corrective action where appropriate if standards are not met.
• Strive continually for innovative, quality, value for money food, which is presented and served in the most complimentary way.
• Collate, photograph and cost all recipes.  Ensure they are followed accurately, and to the Hotel standards. Food is to be checked and tasted at all times and at the beginning of every service to check for freshness and quality.
• Cultivate a positive work environment where learning and personal development are benchmarks by which quality improvement is driven.
• Work closely with the front of house team to meet food and beverage operational objectives.
• Co-ordinate the weekly food requirements with regards to purchasing with consideration for delivery times, shelf life, forecasted sales and storage capabilities.
• Co-ordination of the stewarding team to meet the kitchen’s requirements.
• Ensure that all kitchen staff are fully briefed prior to commencing their shift.  Delegate duties to the shift Kitchen Brigade so all aspects of the shift are covered promoting a team working environment.
• Encourage Kitchen brigade to be aware of market needs and trends so their product meets these requirements.
• Take responsibility to ensure all required tasks and delegated projects are completed accurately and within given time frames.

• Operate as part of the Kitchen team in the pastry section with the highest level of professionalism and organisation.
• Work within the pastry section and take corrective action where appropriate and within company guidelines if standards are not met.
• Complete tasks in the production of pastries and desserts under the direction of the Restaurant Chef as required.
• Ensure food standards, preparation, presentation and cooking techniques are established and monitored to meet Sofitel Brand Standard guidelines and maintained at that level.
• Meet and exceed guest expectations, enabling the Food and Beverage operation of each department to be recognised as purveyors of consistent, quality and value for money cuisine.
• Assist with training Commis Chefs and apprentices to desired standard this includes full working knowledge of the section and department.
• Ensure the highest possible standard of hygiene is practised and maintained by the pastry section within the kitchen team to meet Health & Safety regulations and HACCP food preparation guidelines.

About you

Your ability to ‘surprise’ our guests with your natural bright and bubbly customer service style is what sets you apart from the rest. You are naturally a confident person who is able to approach people and initiate conversation along with a strong knowledge of the hotel its and surrounding area.

You are able to manage your time and can handle juggling numerous tasks at once but still able to follow procedure and maintain a high awareness of security. You have an outcome driven approach to performance and results. Strive to achieve excellence in your field.

What you will be doing?

• Coordinate and manage the day to day operations of the hotel whilst leading and inspiring the team to enhance the guest experience – every guest, every interaction, every day.
• Be proactive and resourceful when attending to guest requests.
• Take initiative to ensure that interactions with our customers are positive and productive.
• Have the necessary skills and training to actively resolve complaints and challenges presented by customers.
• Provide guidance, support training and leadership to all employees.
• Monitor training and offer guidance to employees whilst on shift.
• Assist in all areas of the hotel during peak times to eliminate potential issues.
• Responsibility for the health and safety of all patrons, guests and staff members.
• Available to work varied shifts from early mornings to late evenings, including weekends and Public Holidays.

About Curio  

Curio Group, a leading education consulting and learning experience company, works with universities, vocational education providers, schools and companies to drive change through learning. We lead the learning transformation of many of our clients and partners through a focus on the creation and delivery of exceptional learning experiences. Our focus on solving complex learner experience problems allows us to specialise in learning strategy, experience, content, design, and delivery. Our business practice stretches across Australia, Asia, United States and the United Kingdom.

Further details about Curio can be found at our website: https://curiogroup.com

Objectives of this role

Reporting to Curio Group’s Director of Strategy and Growth, this role is primarily responsible for leading Curio’s Faculty Services and ensuring that the team delivers for our partner education institutions. This will include:

• Managing Curio Faculty Services staff and operations;
• Delivering exceptional customer service and account management; and
• Generating growth through new business opportunities and supporting go to market initiatives.

Key responsibilities and duties    

•  Lead the Curio Faculty Service team and help Curio Group continue to grow our collaborative, connected and curious culture
• Actively engage with partner institutions to provide Faculty services.
• Develop key account management plans for growth and ensure appropriate resourcing to meet key account management plans
• As part of the Curio Group executive team, work collaboratively to drive new initiatives and opportunities including supporting RFPs, tenders and presentations
• Responsible for the partnership life cycle from contracts to invoicing, and dispute resolution. Be willing to be hands on as required to ensure the quality of Curio Faculty Services.
• Possess and maintain contemporary knowledge and understanding, of the education and labour hire markets including trends, challenges and opportunities
• Ensure alignment between the Faculty Service’s offering and the contemporary needs of our partner institutions and work collaboratively with Curio Group to develop new service models
• Ensure Faculty Service’s activities and processes are compliant with client policies and procedures, regulation and demonstrate best practice
• Provide operational data analysis and reporting and support Curio Group operational planning
• Work collaboratively with Curio Group central service team to the design and implement systems and processes to support service delivery
• Actively support the Curio Faculty Service team to professionally grow and develop

Skills and Qualifications  

• Master’s degree or equivalent strongly preferred
• A minimum 5 years' experience in education sector (ideally higher education) and/or labour hire market operations.
• Contemporary knowledge and understanding, as well as experience, in education issues and emerging technologies, and supporting the design of learning facilitation delivery models
• Stakeholder management skills and a focus on ensuring excellence in customer success and service and the ability to drive continuous improvement and positive relationships
• Advanced communication skills: written and spoken – preparation of proposals and supporting business development initiatives
• Proven analytical, problem solving and organisational skills
• Advanced interpersonal skills
• Experience of partnership, stakeholder and key account management

Direct Reports  

• Faculty Talent Manager

Work Health and Safety Responsibilities  

• Take reasonable care for own health and safety  
• Take reasonable care for the health and safety of others  
• Comply with any reasonable instruction  
• Cooperate with any reasonable policies and procedures  
• Lead by example and promote health and safety at every opportunity  

As a Principal Engineer (Rolling Stock) within the Egis Rail business, your impact will be delivering major, cutting-edge projects across our high performing Rail division - by way of providing technical and project management expertise, to ensure the effective management and delivery of major rail projects. You will be the rolling stock lead and local subject matter expert on Rolling Stock whereby you will demonstrate the proper integration of rolling stock across multidisciplinary rail teams whilst providing mechanical engineering advisory services across light and heavy rail networks.

Experience in the Victorian Rail market is critical, with the ability to lead projects and engagements for the Egis Rail team. With a solid pipeline of work nationally, you will support the team by driving technical and business development activities to continue identifying opportunities for Egis.

Additionally, you will:

• Provide leadership and management capability for the rolling stock team and its ongoing projects. Providing leadership on growing the Egis rolling stock capability both nationally and internationally.
• Provide technical advice and technical leadership of major rolling stock projects locally and nationally.
• Lead and work collaboratively with engineers, subject matter experts, project teams within a multidisciplinary environment to achieve project and business outcomes.
• Build and maintain strong relationships with clients, understanding their needs and providing technical advice/solutions that meet their requirements.
• Understanding of commercial and technical arrangements/frameworks for the procurement, maintenance and operation of rolling stock, particularly in the local market.
• Contribute to the effective delivery of projects through technical reviews, studies, and technical reports.
• Produce, contribute, review, and/or approve engineering documentation, management and project inclusive of reports, calculations, specifications, procedures, plans, schedules, assessments etc.
• Ensure all projects comply with relevant industry standards and regulations, and manage risks associated with the delivery of rail projects.
• Supervise, mentor and support Graduates, Consultants/Engineers and SMEs - to help them achieve their full potential (as required)

Position:  Business Operations Coordinator

Datacom Location:  Brisbane

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (Your Why)  

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/life balance. We therefore leave it to you and the team you join to figure out what works best!

NOTE: This role is available for Australian citizens and residents only.

What You’ll Do   

• Load projects/contracts into the ERP and PSA toolset. 
• Load variations, sales orders, purchase orders, resource plans, and other artefacts into the ERP and PSA toolset. 
• Maintain financial records and provide regular reports on project spending and budget status. 
• Collaborate with project managers and team members to ensure that financial processes and policies are understood and adhered to. 
• Monitor project spending/WIP and ensure that invoices are processed in a timely and accurate manner. 
• Provide training and support to project teams on systems, tools, processes, and reporting. 
• Exhibit strong technical writing skills and create user guides, training materials, and documentation. 
• Provide support for audits and financial reviews, including preparation of documentation and review of findings. 
• Monitor system hygiene and follow up stakeholders for compliance. 

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

What You’ll Bring  

You will be an exceptionally professional person who has incredible communication skills - both written and verbal. You have demonstrated Project Administration or Project Contractual/Commercial Administration and Project Financial Analysis experience, or experience in Project Delivery Coordination. You have a detailed understanding of the end-to-end Sales to Project Delivery Lifecycle. You can demonstrate a strong ability to work effectively in a very fast paced and continually changing environment and respond quickly and easily to changing demands, deadlines, and priorities. We are looking for: 

• Someone who is passionate, with great interpersonal skills and strong attention to detail. 
• IT Outsourcing Industry experience. 
• Industry standard certification and/or bachelor’s degree in finance, business, accounting, Project Management or related field. 
• At least 3 years of experience in project financial administration or a similar role. 
• Strong understanding of Project Methodologies. 
• Experience with Enterprise level ERP’s. 
• Strong understanding of financial accounting principles and budgeting practices. 
• Experience with Microsoft Suite applications, such as MS Project, Excel, Outlook, PowerPoint or similar equivalent tools. 
• Excellent analytical and problem-solving skills. 
• Excellent communication and interpersonal skills. 
• Ability to work effectively in a fast-paced, deadline-driven environment. 
• Ability to work independently and as part of a team. 

Why Join Us Here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

Senior Business Analyst, EPMO  

• Based at Macquarie Park, short walk from Metro Station + WFH options
• 7 additional days off per year + NFP salary packaging + Fitness Passport
• Opportunity to join a newly formed EPMO Team
• Variety of key projects in a dynamic and collaborative environment

Exciting things are happening at Catholic Healthcare! We’ll be celebrating our 30th year in 2024, we now have over 5000 employees and an opportunity for a highly experienced and personable Senior BA to join our new Enterprise Project Management Office (EPMO) team.

Reporting to the Senior Manager EPMO and supporting project management activities, you will be responsible for identifying and defining scope, and addressing business challenges and opportunities by analysing information from a range of sources, developing process mapping, tracking and managing business project requirements.

Acting as a liaison between project managers, internal sponsors, stakeholders, and technical teams, you will have the ability to confidently and effectively communicate and translate business needs into technical and process requirements.

Your exceptional interpersonal skills and ability to build and maintain strong trusted partnerships with key stakeholders, manage expectations and identify opportunities for improvement, will be instrumental to your success. Your tenacious and proactive approach together with your professional manner and passion for providing high quality support and guidance to your stakeholders will be recognised and valued.

In your new role you will:

• Identify and analyse business needs, document, and communicate results of requirements gathering
• Develop and coordinate development of informative and accurate business cases
• Collaborate with business stakeholders, technology groups, and partners, to gather, analyse, define and communicate business, stakeholder and solution requirements
• Educate and coach key stakeholder/project team members in business requirements process and outcomes
• Conduct workshops, meetings and presentations to share ideas and findings
• Contribute to the development of user manuals, training materials and other documentation
• Contribute to ongoing continuous improvement of business processes and practices

The successful candidate will be highly organised and have impeccable attention to detail, with the ability to articulate and translate business requirements to various stakeholders including IT, in addition to the following:

• Completion of Tertiary qualifications in Business, IT or similar
• Certification in Business Analysis desirable
• 5 + Years’ demonstrated experience working in a Snr Business Analyst role
• Exceptional analytical and conceptual thinking skills
• Deep understanding and competency with Process Improvement, Project Management, and the financial drivers of Operations
• A progressive and pragmatic approach to finding solutions
• Proficient with Microsoft Applications including Visio
• Must be able to provide Covid-19 immunisation evidence

Catholic Healthcare is a leading not-for-profit provider of residential aged care, home and community services & retirement living across NSW and SE QLD. Together, our team of over 5000 people are dedicated to our Mission of promoting the dignity, life and spirituality of older people through connected and inclusive communities. Our values of compassion, courage & integrity are at the heart of everything we do.

So, if you're looking for a role where you can make a positive and rewarding impact in a great organisation like ours within a team of down to earth and approachable professionals, then we'd love to hear from you. Apply online now.

Please note that pre-employment checks (including Police) will be completed for all preferred candidates before an offer is made.

Hello Recruitment Agencies, thanks for thinking of us. Right now, we're looking to fill this opportunity directly so if we do need your assistance, we'll be in touch.

Joining the commercial heart of our hotel and reporting to the Event Planning Manager, you will: 

• Organisation of secured conference & events business, from point of event confirmation through to post event follow up
• Develop successful professional relationships with clients and maintain effective and timely communication 
• Preparation of Event Planning documents as required – including Request for Information, Event Orders, Invoices & Floorplans
• Ensure progress deposits and final accounts are invoiced and payments received in a timely manner, complete billing and post charges for each event
• Coordinate between Conference & Events and operational departments to ensure preparations for conferences have been made
• Coordination and Hosting of site inspections, pre-conference meetings and post conference reviews with clients
• Proactively seek feedback from in house and past event clients to ensure client satisfaction and to generate repeat business

Joining the commercial heart of our hotel team and reporting to the Director of Sales, you will be part of a team responsible for the planning of group reservation bookings including conference & events, sporting, corporate, special event, inbound and ad-hoc groups. You will work with our Sales and Planning teams and clients to group reservations are planned effectively and efficiently and your responsibilities will include: 

• Management of group room blocks and rooming lists
• Handle group accommodation queries and special requests 
• Manage Hotel inventory with relation to Group Reservations 
• Prepare group information and briefing for relevant Hotel departments
• Proactively seek and address feedback from clients and develop ongoing client relationships
• Quoting and securing group accommodation from non-catered groups and managing contracting, billing and handover for these groups 

Working with a dedicated team, you will utilise your strong relationship and administrative skills; collaborating with other departments to build and maintain partnerships with our existing / potential guests and clients to drive results.

We are looking for enthusiastic and friendly customer service extraordinaries who will be in an ‘all-rounder’ type role. Responsibilities include duties relating to:

• Hotel Porter including Valet Parking (a current driver's license is essential)
• Guest Communications (including internal and external phone calls)
• Guest Services (not limited to checking in and checking out our guests)

You will spend your days helping our guests with a variety of enquiries while promoting our hotel's services, the local attractions and all that Melbourne has to offer. We want you to help wow our guests with the Pullman Albert Park experience!

This is a flexible permanent part time role, offering between 8 - 38 hours per week.

We are looking for energetic, reliable and experienced Housekeeping Supervisors to join our team.  

In this essential role, you will ensure our rooms and public spaces are sparkling clean and comfortable, ready for our guest's enjoyment.

We provide efficient, friendly and professional service in all our interactions to make all our visitors feel welcome and cared for.

What's on offer?

• Purpose: the opportunity to wake up each day and know that the work you are doing is impacting the lives of real people and increasing safety on the roads.
• Stability; the business has long term contracts in place with government bodies.
• Salary; a competitive salary based on market data alongside a generous incentive plan. Details of which can be shared during your initial call. 
• Flexibility: a hybrid working model that supports work &  life balance.

What the team value

• Integrity 

"We pride ourselves on conducting our business ethically and responsibly. We keep our word, and we deliver on our promises"

• Collaboration 

"We believe that solutions to any big challenge are best discovered together."

• Care 

"We care about the safety and well-being of our team, our customers and the communities we deliver solutions to"

• Impact 

"We are driven by our mission to develop and deliver solutions that make a positive and sustainable impact, creating safer communities across the globe"

• Delivery

"We act with urgency and agility when we service our customers; exceeding expectations motivates our team.

Your day to day will include:

• Thinking about and developing innovative solutions to previously unsolved road safety problems.
• Maintaining and continuously improving software products by contributing to the code base.
• Reducing toil through automation to improve both operational and engineering efficiency.
• Providing technical leadership and mentoring to junior developers while demonstrating our core values.
• Contributing to a shared knowledge base through technical documentation.
• Participating in pre-sales activities by providing technical input to sales team.
• Taking ownership of projects and seeing things through to completion, including non- coding tasks.
• Setting and improving existing standards for development practices.
• Fostering a collaborative environment by participating in code reviews and assisting other team members.
• Collaborating with other areas of business such as Operations and end users.
• Managing client communications on matters relating to technical aspect of our products when needed. 

Your Career

As a Customer Success Engineer, you will be part of a business-critical capability to enable our customers’ secure environments. You act as their day-to-day technical contact, building relationships with them to ensure proper security integrations. This includes guidance for adoption, accelerated integrations with new cloud security products, and real-time support and strategy. You are someone who is highly technical, understands cloud technologies, and understands the complex world of cloud eco-systems and integrations.  

You love solving critical problems in challenging environments. In this role, you will work closely with CISOs, Security Architects, Customer Success Managers, and Development Operations teams within mid-to-large enterprises to implement best-in-class cloud security solutions. You will be the frontline defense against the world’s most pressing cybersecurity challenges. The end result for the client? Better digital protection. The end result for you? An important career that impacts our daily lives in the digital age.  

Your Impact  

• Ensure customers are maximizing their return on investment by rapidly implementing and operationalizing Palo Alto Networks solutions to achieve their business and security objectives
• Assist customers in implementing Palo Alto Networks cloud solutions and fully integrate these into their security operations
• Be the first line of defense in proactively addressing customer needs for technical assistance, and coordinating and prioritizing timely resolutions with engineering teams
• Serve as a customer advocate in influencing product roadmap and improvements
• Coach customers on how to establish and manage their Cloud Security Change Management / Governance / Center of Excellence program
• Identify risks to the customer achieving their stated business goals and work with the account team to build a risk mitigation plan or escalate as needed
• Develop a comprehensive understanding of typical business challenges faced by customers and common objectives to appropriately map features and associated business benefits to address their needs
• Be a Go-To customer expert on Palo Alto Networks cloud security solutions and become a Subject Matter expert over time
• Performance metrics include CSAT, Renewal rate, Upsell / Cross-sell lead identification, Reference-ability, Renewal likelihood, Adoption, Consumption, Customer Engagement

Your new role and how you’ll make a difference

Our Data and Insights Analysts are charged with the fulfilment of Data Services requests within our Service Level Agreement, as well as maintaining systems and information that provide our customers with the most optimum data specific to their needs!

If you have really strong data handling and processing experience, and are able to demonstrate technical skills needed in the data space we'd love to hear from you!

Your best bet to be selected for interview is to apply with a cover letter outlining your experiences with big data and a thorough rundown of your technical skills.

The value-add things you’ll be doing

• Fulfilment of S&MS Marketing and data lists within Service Level Agreement or as negotiated depending on the complexity of the work requested.
• Scope customer requirements and work with and provide advice to the internal RMS and S&MS sales function to ensure best possible customer solution.
• Maintaining and servicing of existing databases to perpetuate quality output.
• Identify data integrity issues and proactively identify solutions to improve processes and data accuracy.
• Create, maintain and perform analytics and statistical reports required to assist all internal teams including Marketing, Trade, RMS and S&MS using R and/or Python.
• Act as pivot point between IT and trade team to achieve all KPIs set by the business.

Your new role and how you’ll make a difference

This position is responsible for the provision of guidance and leadership to the Public Access Centre (PAC) team; ensuring an exceptional level of customer service to both internal and external customers of illion; and delivering quality collaboration and consultation with internal and external stakeholders in the ongoing effort of process improvement, leadership and capability uplift. 

The value-add things you’ll be doing

• Lead the Learning and development planning process for all direct and indirect reports. 
• Lead efforts to improve illion customer experience. 
• Coach the team in best practice management of support requests for all Customers and stakeholders (internal and external). 
• Accurately maintain and distribute all daily, weekly, quarterly and annual team reports in a timely manner. 
• Accurately maintain and distribute all monthly individual reports in a timely manner. 
• Conduct ad hoc reporting as needed. 
• Provide process leadership where required for each of the processes maintained by the PAC team. 
• For selected processes found to be inefficient:  
• Document current process.  
• Provide process improvement recommendations. 
• Implement process improvements. 

The Guest Service Agents are the first and last impression at the hotel. They are the central point of contact for guests and can really transform a stay into an experience. While the role includes check-ins, check-outs and occasional reservations, the real excitement comes from creating friendships with guests and creating memorable moments.

Reporting to the Guest & Residents Experience Manager, you will be responsible for exceptional customer service to our guests and residents by responding to their requests promptly, and providing them with an efficient check-in and check-out process. In this role you will be required to utilise the hotel PMS to accurately process and input all reservation types within the same working day. You will respond to guest calls promptly ensuring an outstanding guest experience and will maintain a positive selling approach to maximise yield in both occupancy and rates. You will be required to maintain a high level of professionalism at all times, ensure guest confidentiality, and follow procedures and processes in regards to credit and cash transactions. 

Are you an experienced Local MC Driver looking for a role with stability, great earning potential, and to be part of a growing business that is a leading interstate general freight transport company with offices throughout Australia, specialising in Road express?

Why you will want to work with us...

• A competitive hourly rate above the award
• Great security and stability with our rapidly growing company.
• Modern, well-maintained equipment
• Part of a growing business with a national footprint
• The ability to grow your career within the organisation

Why we want you!

We are looking for an experienced Local Multi Combination Driver to join our Adelaide team located in Regency Park for a full time position.

The local Driver will be client facing and representing the company on small, medium and large sized business and distribution centres. The ability to think on your feet and solve problems/ issues as they arise will provide to be useful when driving routes/ time slots are not met or freight is missing/ incorrect. At times you will be asked to assist the larger operations team in loading/ unloading your truck or assisting with the strapping of the curtains and locking in the gates.

Key requirements

• Minimum of 2 years’ experience in the Transport & Logistics industries
• Confident and well adapted to driving multi-combination vehicles
• Confident in driving and understanding the metro local areas well
• Held an unrestricted Multi Combination (MC) licence and have a minimum of 2 years of local driving experience
• Road Ranger Gearbox experience essential
• Ability to pass a pre-employment medical and police check
• Ability to work in a fast-paced environment

Why Work for GKR Transport…

When you work for we support our employees with ongoing training to ensure that your service expectations are clearly recognised and properly fulfilled. We work in a highly competitive industry and pride ourselves on our high-quality staff and the consistent excellent service we provide, putting us among the industry leaders in the transport, storage and logistics sector.

GKR Transport specialise in the supply of transport, storage and logistics services to a wide range of industries. Having opened our doors in 1985, we have extensive experience in providing practical and affordable solutions to our clients, including companies in the automotive, industrial, heavy haulage, oil and gas, mining, and manufacturing sectors.

GRK Transport is proud to be apart of the Logistics Holdings Australia Group (LHA) network of companies, a Division of Freight Management Holdings (FMH).

Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to solution services, cloud storage and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible. As a Workplace Gender Equality Agency Employee of Choice, we offer workplace flexibility, support diversity and promote events and activities to support wellbeing. We strive to create and maintain an inclusive workforce as diverse and capable as our class-leading solutions. We actively encourage women and those from diverse backgrounds to apply for our roles.

About the role
The Security and Compliance Manager will have a “hands-on” role, governing the operations of the Security Operations Team, performing daily tasks and maintenance to security related systems, as necessary.  You will be responsible for coordinating and prioritizing activities for the Security Operations Team. This position will include membership in the Konica Minolta Global Security Council and would represent the APAC region.

• Establish and maintain the Security Operations governance framework, ensuring alignment with Company Objectives
• Lead team resources and provide oversight in the onboarding of technical solutions for managed clients.
• Establish internal project scope and design workflow solutions for our clients while ensuring client satisfaction throughout the entire process.
• Understand and improve IT Weapons Design and Build standards
• Participate in IT Weapons training and recommended certification paths
• Be an escalation point for the Service Desk and other Consulting teams at IT Weapons
• Perform system audits
• Analyze security data and reports
• Maintain managed security solutions (SIEM, AV, Firewalls, Anti-SPAM, Vulnerability Management tools)
• Perform security assessments
• Be available to assist team members 24/7 - on call based on rotating team schedule
• Be able to handle multiple assignments, manage priorities, and meet strict deadlines
• Have proven client-facing skills developed in a professional environment
• Have experience interacting with project stakeholders and vendors

Who are we looking for?

• D3+ years in networking and security related functions
• Experience with maintain security solutions.
• Experience with event analysis

As per Konica Minolta compliance procedures, the successful candidate will be required to undertake background checks.

What can KM offer you?
You will enjoy a collaborative team culture where you will be supported and empowered to contribute your ideas and identify opportunities to develop your team and yourself. We are dedicated to the values of diversity and inclusion and have a firm commitment to ethical practices and corporate responsibility.

Konica Minolta is committed to providing a working environment that is inclusive and fair to both women and men. Progressive policies such as our domestic violence policy; paid parental leave and flexible workplace policies enable our people to balance work and life responsibilities. We have been thrilled to receive a citation from the Workplace Gender Equality Agency (WGEA) as an Employer of Choice for Gender Equality 5 years in a row.

Equal Opportunities
We are committed to providing equal opportunities and actively encourage applications from all backgrounds to apply for our roles, regardless of gender, age, sexual orientation, ethnicity, religion or disability.
If you are require any adjustments/assistance during the recruitment process please reach out to [email protected]

Join our Team and thrive in an environment built on strong Collaboration, continuous Learning and personal Growth. Every day at Konica Minolta is an opportunity to share your Ideas, influence Change and engage with colleagues from diverse backgrounds and experiences.

A smart human once said, “Do things you love with people you care about and good things happen”, and at BlueRock, we are a growing team who love what we do.

We are looking for a Manager to join our growing public practice team alongside other entrepreneurial and commercially minded rockstars. This permanent, full-time opportunity plays a key role in BlueRock's clear and focused growth and success and allows you to partner with Australia's most inspirational business owners.

What you’ll be doing:

• Investing your time and knowledge into our up and coming rockstars through genuine coaching and mentoring. This role will play a key part in overseeing the progression and growth of our more junior level talented accountants
• Managing a client list of $1.0m+, including meeting with clients and maintaining strong client relationships, workflow forecasting, ATO lodgement and ATO debt management
• Pro-actively seeking opportunities where added value or additional products and services can be provided to the client & collaborating with other divisions within Blue Rock on such engagements
• Managing and assisting both compliance and advisory/consulting engagements including;
  • multi-national compliance matters,
  • international tax matters ie transactional advice on direct and indirect tax issues,
  • cash flow forecasting,
  • business acquisition/sale; and
  • specialist tax advice.
  • Mitigating risk and planning strategies to minimise tax on such engagements.

About BlueRock Accounting

BlueRock Accounting is our original and largest team here at BlueRock. We are at the centre of our thriving entrepreneurial community and work closely with business owners to deliver advisory solutions and innovative tax accounting.

We embrace all things innovation and automation so that you can focus on solving problems for our awesome clients rather than moving figures around a spreadsheet!

We want to hear from people who have:

• 6+ years of public practice accounting
• Strong technical proficiency in tax and consulting/modelling engagements including budgeting, cash flow forecasting & valuations
• Strong compliance experience, with exposure to international tax compliance matters, for example, completion of international dealing schedules
• Experience being a mentor and coach for junior and graduate accountants
• Exposure to international tax is a massive bonus but not essential

Our people love to work for us, here’s why!

• Certified Great Place to Work 2023 and 2021 Best Workplaces winner!
• Competitive salary, free weekly lunches, awesome social events, WFH options, and amazing headquarters in the CBD.
• Receive mentoring and coaching from industry leaders and plenty of opportunities for growth and promotion.
• Learning and development including internal and external training programs to build your career skills.
• An inclusive and diverse workplace culture centered on health, wellbeing and fun.

How to apply

If this sounds like you, then please click on the "Apply" button and follow the prompts. If you think you have what it takes, but don’t necessarily meet every single point on the job description – please still apply. We’d love to see if you could be a great fit and we can't wait to meet you!

For any questions regarding this opportunity or if you require any adjustments to participate in this process, please reach out to Emily - Talent Acquisition Coordinator, at [email protected].

For this role, only candidates with the eligible right to work in Australia will be considered.

BlueRock is a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

Please be advised that BlueRock or any of its related or controlled entities do not accept unsolicited contact or resumes from Recruitment Agencies.

Even in 2024 it needs to be said, BlueRock is a workplace committed to equal employment opportunities regardless of age, citizenship, colour, disability, gender and gender identity, marital status, nationality, race, sexual orientation, or veteran status.

Only for internal candidates

We’re Civica and we make software that helps deliver critical services for citizens all around the World. From local government to central (federal) government, to education, to health and care, over 5000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work across the globe supporting the needs of citizens and those that service them every day. Building on 21 years of continuous growth and success, we’re at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to champion the use of technology in public services, to improve outcomes for citizens and public sectors organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

Working as a Customer Solutions Officer, you will be responsible to support the first contact resolution team and you will also be supporting the customer service representatives too. You will be focused on achieving excellent individual and team performance outcomes, with the ability to self-manage, set your own goals, and strive for the best possible results.

As a Customer Solutions Officer you will have:

• Strong written and verbal communication skills along with active listening

• Ability to multi-task, set priorities and manage time effectively

• Proven ability to follow policies and procedures

Hopefully, you also have strong problem-solving and analytical skills.

A day in life…

This team sits within the Correspondence space and will focus on achieving daily KPI workload whilst actively contacting our customers to gather the vital pieces of missing information in order for us to complete all processing actions in the first instance. You are also extra willing to be flexible and support our friends in Contact Centre, Nominations, and other teams. Ultimately you will be part of a team that is versatile and multi-skilled, leading the way in managing complex customer inquiries via multiple channels.

You will be proactively managing a high volume of customer/client inquiries via phone or written correspondence as required. You will have to Identify and drive continuous improvement opportunities for enhanced customer satisfaction and efficiencies adhering to policies, business rules, and work instructions.

Why you'll love working with us

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:

We're all different - and we love this about us.

We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning- there are heaps of opportunities to enable you to grow and be your best.

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.

Applications close 20th of February 2023

Our people love to work for us, here’s why! 

• Officially B-Corp Certified, a Certified Great Place to Work 2023 and 2021 Best Workplaces winner! 
• Competitive salary, free weekly lunches, awesome social events (including a social club – winery tours to museum tours), flexible working arrangements, and amazing headquarters in the CBD 
• Receive mentoring and coaching from industry leaders and plenty of opportunities for growth and promotion 
• Learning and development including internal and external training programs to build your career skills. 
• An inclusive and diverse workplace culture centered on health, wellbeing and fun. 
• The ability to salary sacrifice for their very own BlueRock shares 
• Gym membership after one year of tenure and mobile phone allowance after 6 months! 
• We have our very own BlueRock public holidays to give our people the day off, on us! 

For more amazing perks of working at BlueRock and employee benefits – head to our careers page! 

How to apply

If this sounds like you, then please click on the "Apply" button and follow the prompts. If you think you have what it takes, but don’t necessarily meet every single point on the job description – please still apply. We’d love to see if you could be a great fit and we can't wait to meet you!   

For any questions regarding this opportunity or if you require any adjustments to participate in this process, please reach out to [email protected].  

For this role, only candidates with the eligible permanent right to work in Australia will be considered. 

Please be advised that BlueRock or any of its related or controlled entities do not accept unsolicited contact or resumes from Recruitment Agencies.   

Even in 2024 it needs to be said, BlueRock is a workplace committed to equal employment opportunities regardless of age, citizenship, colour, disability, gender and gender identity, marital status, nationality, race, sexual orientation, or veteran status.