Joining the commercial heart of our hotel and reporting to the Event Planning Manager, you will:
- Organisation of secured conference & events business, from point of event confirmation through to post event follow up
- Develop successful professional relationships with clients and maintain effective and timely communication
- Preparation of Event Planning documents as required – including Request for Information, Event Orders, Invoices & Floorplans
- Ensure progress deposits and final accounts are invoiced and payments received in a timely manner, complete billing and post charges for each event
- Coordinate between Conference & Events and operational departments to ensure preparations for conferences have been made
- Coordination and Hosting of site inspections, pre-conference meetings and post conference reviews with clients
- Proactively seek feedback from in house and past event clients to ensure client satisfaction and to generate repeat business
