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Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing

• Strong leadership skills with a long-term proven track-record of achieving sales and revenue growth targets.

• Ability to demonstrate persistence, high-energy, proactive approach to overcome adversity, obstacles, solve problems, to ‘navigate forward’ in order to find solutions even thru adversity

• Hands-on operator within a team environment while also able to command the respect of the entire company through leadership, intelligence, hard work, presence, and empathy.

• Strong communication skills: able to bring back the ‘voice of the customer’ and engage thoughtfully with product teams and other strategic team members within FIS.

• Ability to craft, distill and deliver powerful messages that convey meaning and value to our team and our clients.

• Proven track record in identifying, negotiating, & execution to closure, specific to selling complex multi-million-dollar software and services to large diversified financial institutions.

• Ability to establish extensive in-depth understanding of the client’s strategy, and coordination of a high touch relationship between FIS executives and the Sr. C-Level Executives with specified territory.

• Strong knowledgeable of market developments, apprising sales teams of competitor activity, including competitive product usage, and proposals in progress throughout the account. 

What you bring

• Minimum 10+ years of successful sales experience in the financial services industry

• The appetite to go deep in managing the relationship with some key top FIS APAC accounts 

• Extensive selling experience and proven track record of results, within the software and services sector

• Demonstrated achievement of progressively higher quota, diversity of business customer, and higher-level customer interface

• Well versed in sales effectiveness techniques and strategies

• Minimum Bachelor's degree, Advanced degree preferred

What we offer you

• Attractive benefits including private medical cover, dental cover, and travel insurance

• Training across core financial, sales and FIS solutions

• International travel

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

#LI-NS1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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About Worldpay:

Worldpay from FIS is a global leader in technology and solutions for merchants. The business drives growth for clients around the world by creating innovative technology, solutions and services to modernize today’s businesses and customer experiences. Worldpay use their scale, apply deep expertise and data-driven insights, and innovate to solve for their clients’ futures, delivering experiences that are more simple, seamless and secure to advance the way the world pays, banks and invests.

About the team:

The ANZ Global ecommerce team is in growth mode and is rapidly expanding. Our Business Development Managers develop markets with end-to-end responsibility of sourcing leads and converting satisfied customers and growing our brand locally. We focus on several global and domestic payments verticals including Digital, Travel, Subscription, Regulated sectors and Retail where best practice payment services and innovation are a critical strategic advantage.

What you will be doing:

The Senior Business Development Manager (SBDM) is responsible for driving growth through the sale of products and/or services to new clients in their specific market and vertical. The role will include responsibility in developing and managing the end-to-end sales cycle from creation of a prospect pipeline to contract execution and processing of ‘live’ transactions for new merchant accounts.

• Assists in the development of sales plans and strategies
• Sells products and/or services and develops new account relationships.
• Solicits and maintains network of prospects.
• Initiates contact with prospective customers to sell targeted FIS products and/or services.
• Works as a member of a sales team to sell assigned products or services to identified key accounts.
• Effective pipeline management across leads (self-generated, partner and marketing leads) and opportunities.
• Develop sound understanding of the end-to-end Ready, Execute, Deliver (“RED”) sales process and collaborate with internal stakeholders to effectively progress deals
• Demonstrates product knowledge including various solutions, markets and competitive intelligence.
• Prepares and presents proposals to clients utilizing FIS resources and tools.
• Negotiates, structures and closes “opportunities that meet customer expectations and FIS’s ability to deliver; utilizes appropriate company resources per the resources plan to provide product marketing support or specialized product sales expertise.
• Meets sales goals and objectives.
• Other related duties assigned as needed.

What you bring:

• Career level professional individual contributor or management role.  Experienced, fully qualified professional with full understanding of their area of expertise.  Works independently on problems of diverse scope.
• General knowledge of financial and/or payment solutions technology including systems, applications and banking practices.  Good understanding of FIS products and services is a plus.
• Analytical skills are required to determine client business needs and requirements.  Expert problem solving, negotiation and communication skills (both written and verbal) to persuade clients to choose Worldpay over competitors.
• You will have an established track record in sales, and involvement in industry trade groups preferred.
• Proven ability to establish and maintain effective working relationships with all levels of management (internally/externally), employees, clients and public as collaboration is essential to success.
• Travel is required.
• Bachelor’s degree or the equivalent combination of education, training, or work experience.
• 8 to10 years of experience of working in a business development / payments role
• Work in a fast paced, always changing industry
• Ability to work hard and have fun!

What we offer:

Worldpay from FIS offers an exceptional benefits program and a highly competitive compensation package.

#LI-CW1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

What will you be doing?

• Meeting the needs of inbound FIT reservations and groups from the taking of the inquiry, conversion of the business, assisting with organization of the group, through to ensuring successful on-site coordination of the group.
• Maintain fluency with the ALL Live Limitless Loyalty Program
• Provide efficient, friendly & professional service to all guests
• Be the first point of contact for all incoming group booking enquiries

The Finance team at Lendi Group comprises Financial Control, Business Partnering and Commissions professionals with a common mission to build the leading modern finance team.

The Head of Group Financial Control will report directly to the Chief Financial Officer and be working alongside other members of the Lendi Group Leadership Team.

What you will get to be part of:

• Leading by example as a key member of the Finance leadership team
• Leading the group-wide month-end processes, conducting detailed P&L reviews across all our brands and delivering P&L and BS reporting for the Group
• Responsibility for ensuring the delivery of all our statutory, regulatory and tax reporting obligations in Australia and the Philippines
• Responsibility for delivering the Group’s annual report and interim investor presentations
• Maintaining a robust control environment for all payments and reporting. Role-modelling best practices in risk culture in all our processes
• Maintaining effective working relationships with external auditors
• Contributing to the development of the Group’s operations strategy as part of Lendi Group’s Leadership team
• Supporting the finance business partnering teams to provide stakeholders with comprehensive finance support
• Identifying and implementing opportunities for process improvement, leveraging technology to improve efficiency and controls

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Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team:

The Senior Network Administrator role will require you to work within a dynamic environment that is growing fast.  The team is based mainly in Melbourne with some team members in Sydney and they are involved in the deployment and running of new technology stacks and maintaining our server infrastructure, networks, cloud connectivity and ensuring we can deliver for our customer’s needs.  You will be working with the local Linux operations team on our fleet of around 600+ servers and will look at maintaining overall environment health, facilitating complex changes, and getting involved in trouble shooting for the Linux and infrastructure environments.  If this sounds like you, we encourage you to apply!

What you will be doing:

• Work with other departmental SME to implement best infrastructure solution for new functionality and on-going environments.

• Determining requirements and configuration for Network infrastructure with external interfaces

• Act as Network infrastructure SME and primary contact

• Document and employ consistent build and deployment process to facilitate build process, adding automation were possible.

• Reviews functional and technical designs to identify areas of risk and/or missing requirements.

• Acts as tie breaker on design decisions.

• Installing, configuring, implementing, and maintaining systems

• Working on large, complex systems that require skill in multiple technical environments.

• Monitoring usage and tuning systems for optimum performance

• Identify and automate manual tasks using scripting or application development.

• Implement Network enhancements that will improve reliability and performance of Network.

• Maintaining a stable and secure network environment

• Management of SSL/TLS Certificates associated with a Certificate Authority

• Out of hours work may be required for changes/upgrades and for being part of an on-call rotation to take escalations from the Level 1 call team.

What you bring:

Must have:

• A minimum of 5 years of hands-on experience on Network Administration

• Significant experience with Juniper technologies and F5 load balancers

• AWS and Azure skills/familiarity, abilities with Terraform also good

• Strong experience with networking concepts

• Management of SSL/TLS Certificates. Experience with public key infrastructure (PKI) and experience with certificate life cycle management, such as Venafi

• IT security conceptual knowledge and hands on experience with remediating vulnerabilities

• Knowledge of network monitoring like Nagios, AppNeta and tools and technical writing principles and practices

• Effective analytical, problem solving, installation and maintenance skills

• Change peer/technical review, Problem investigation, project design, delivery and documentation

• Ability to work independently as well as within a team

• Ability to communicate effectively verbally and in writing

A bonus if you have experience in the following areas:

• Ansible

• OpenShift/Kubernetes

• Containers, e.g. Docker, Podman

• Nagios

• Splunk

• Working with formal ITSM processes using Jira or SNOW

What we offer you:

• Flexible, hybrid working arrangements

• Competitive salary package and benefits including employee share scheme, medical and personal insurances.

• An opportunity to work on innovative technology projects with leading clients

#LI-TC2

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

What you will be doing:

As a Database Administrator at FIS you will be providing database support services to our application teams and Technology Services Group operations teams.  You will also:

• Work with other departmental SME to implement best database solution for new functionality and on-going environments.
• Act as Oracle database SME and primary contact
• Documenting and employing consistent build and deployment process to facilitate build process, adding automation were possible.
• Reviewing functional and technical designs to identify areas of risk and/or missing requirements.
• Reviewing and enhancing system wide monitoring and alerting using OEM.
• Participating in system wide Exadata and OEM patching.
• Working on large, complex systems that require skill in multiple technical environments.
• Providing technical analysis, problem resolution and proposing solutions
• Identifying and automating manual tasks using scripting or application development.
• Management of SSL/TLS Certificates associated with a Certificate Authority
• Out of hours work may be required for changes/upgrades and for being part of an on-call rotation to take escalations from the Level 1 on call team.

What you Bring

• A minimum of 5 years of hands-on experience on Oracle Administration
• Significant experience with GoldenGate, Dataguard and Rman.
• Skilled level in SQL, PLSQL and Shell scripting.
• Strong experience with OEM and database performance tuning.
• IT security conceptual knowledge and hands on experience with remediating vulnerabilities.
• Effective analytical, problem solving, installation and maintenance skills.
• Change peer/technical review, Problem investigation, project design, delivery, and documentation
• Ability to work independently as well as within a team.
• Ability to communicate effectively verbally and in writing.

Added Bonus if you Have:

• Ansible
• MSSQL advanced skillset is very desirable.
• PostgreSQL, MYSQL and MongoDB
• Exadata

What we offer you:

•  A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• Flexible working arrangements
• Benefits include BUPA corporate health insurance plan, company share scheme and other personal insurances

#LI-TC2

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About The Role

We’re seeking an experienced Software Analyst with experience in designing, developing and implementing cloud solutions on AWS platforms. You will have sound knowledge of cloud maintenance, application deployment experience, developing operational excellence for our clients will be key to help building out a successful team.

As a Software Analyst for FIS you will work closely with our global engineering team to identify and implement the most optimal cloud-based solution for our major global clients. You will also:

• Participate in all aspects of the software development lifecycle for AWS solutions including planning, requirements, development, testing and quality assurance

• Engage with application developers throughout the full development life-cycle – from inception and design to deployment, operation, and iterative development.

• Experience working on large scale implementation projects with multi-national clients and multiple stakeholders across the business

• Ensure application performance, uptime, and scale, maintaining high standards for code quality and thoughtful design.

• Manage cloud environments in accordance with company security guidelines.

• Participate in all aspects of the software development lifecycle for AWS solutions including planning requirements, development, testing and quality assurance.

• Troubleshoot incidents, identify root causes, fix, and document problems, and implement preventive measures.

• Educate teams on the implementation of new cloud-based initiatives, providing associated training when necessary.

• Identify, triage, and automate systems. Evolve systems by pushing for change that improve reliability and developer velocity.

• Ensure security and auditing of the client environments.

What You Will Need:

• Three or more years of experience in designing, developing, and implementing cloud solutions on AWS platforms.

• Experience with database architecture, EKS/AKS, Kubernetes, docker, akamai, ServiceNow ticket management, Terraform, CI/CD

• Experience working with Linux/UNIX, Docker, Windows

• Proven ability to collaborate with multidisciplinary onshore and offshore teams of business analysts, developers, data scientists, and subject-matter experts.

• Hands on experience developing and engineering software and consumer facing applications.

• Familiarity with Domain Driven Design and Event Driven Architecture

• Experience working with SQL Server databases.

• Experience working in a distributed, cloud-based environment using Azure/AWS (Docker/Kubernetes)

• Experience with modern SDLC tools, branching strategies, and ability to develop and enforce CI/CD practices.

• Systematic problem-solving approach with excellent communication skills and a sense of ownership and drive

What We Offer You:

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech working on significant projects with major global brands in

• Hybrid, flexible and collaborative work environment

• Competitive salary and benefits including medical and private insurance along with employee share scheme

#LI-TC2

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Sodexo is seeking a Community Hub Manager at our Pharmaceutical client’s site at the Barracks Place.  In this role you will lead our team of 5 receptionist/ Workplace coordinators and specialist maintenance subcontractors who are responsible for providing exemplary ‘one-stop shop’ customer service to the site’s colleagues and visitors.

Our client has created an agile Workplace Experience space that integrates Space, People and Community.  Our team effectively manages The Community Hub, which operates from 7.30am to 5.30pm Monday to Friday.  Community Hub manager hours Mon to Fri 38hr week.

You will manage and coordinate the team’s duties, which include but are not limited to:

• Facilitate inductions, ergonomic set up, use of touchdown areas, promote site amenities.
• Ensure the Community Hub space is fully operational and is inviting for all users.
• Asset management, preventive, reactive maintenance and contractor and vendor management
• Provide exemplary Workplace Experience support for all site attendees including but not limited to reception duties.
• Replenishment and stock ordering for the Community Hub, Fire warden and First aider duties
• Promotion of sustainability initiatives,  digital signage displays, conduct floor walks and management of offsite records management.
• Provide workplace and AV Technology support, operational and financial reporting, and processing of monthly invoices.

To succeed in this role, you will have the following experience and attributes:

• Experience in a similar role within large Global or National organisation with previous team management experience
• Be highly organised and have a solid working knowledge of standard office administrative practices and procedures
• Strong understanding of “agile’ work practices, solutions, and systems
• Excellent verbal and written communication skills
• Be proactive and take initiative – have a business improvement and growth mindset
• Be adaptable in approach and working to different styles.
• Hotel/ hospitality experience (desirable)

Why choose Sodexo?   

Sodexo is a people business, employing over 400,000 people worldwide and thousands here in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit, and Spirit of Progress, are our greatest asset through their commitment and dedication.   

We believe the more diverse we are, the stronger we are. No matter your background, we will do all we can to help you thrive. We are committed to promoting equal opportunities, valuing diversity, and creating an inclusive working environment for all our employees.     

 At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.   

We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program!     

How to apply?   

If you are interested in joining the Sodexo team and meet the minimum criteria outlined above, please apply with your resume detailing relevant employment experience and availability.    

One of our friendly recruiters will contact shortlisted candidates for a phone interview. This will also be your opportunity to ask any questions you may have.   

What are you waiting for? Submit your application today and become part of the Sodexo family!    

Join the team redefining how the world experiences design.

Hey, g'day, mabuhay, kia ora,你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point. 

Where and how you can work

Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane, Perth and Adelaide. But you have choice in where and how you work. That means if you want to do your thing in the office (if you're near one), at home or a bit of both, it's up to you. 

What you’d be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavor of the type of things you'll be working on when you start, but this will likely evolve.

About Senior Security Engineers 

At Canva, we’re all constantly striving towards our Crazy Big Goals! As the features and services of our product suite evolve, we’re setting some large and ambitious goals. We need to be able to ship robust and secure features without sacrificing speed and scale of delivery, which is where our Application Security team comes in. 

As a Senior Security Engineer within our Application Security team, your primary objective is to safeguard Canva's products and features by proactively identifying and eliminating vulnerabilities. You play a crucial role in ensuring the security of our Community by providing guidance and support to engineering teams in identifying and resolving security issues as they arise.

About the Security Group

The Security Group is responsible for protecting Canva systems and data from information security threats. Our teams work together, and with other groups, to deliver preventive and detective controls and processes that reduce security risk.

The group runs programs across Identity and Access Management, Application Security, Risk Management, and Threat Detection and Response domains.  

What you'll be doing: 

• Identifying, introducing, and improving security controls in Canva’s compute, platform engineering, and cloud infrastructure disciplines.
• Advising infrastructure engineers on cloud platform security best practices and design patterns.
• Leading threat modeling exercises for new and complex architectures and features.
• Designing and developing tools, libraries and services that support Canva engineers in building secure software.
• Evaluating new and emerging security technologies that make it easier to reliably maintain platform and infrastructure security.
• Discovery and triage of vulnerabilities across Canva’s threat landscape.
• Assisting your team in interviewing and hiring other talented security engineers.
• Mentoring and supporting the growth of your colleagues in your areas of expertise.

Required Experience:

• Experience with Infrastructure-centric Secure Design Review and Assessment, including Risk Assessment and Threat Modeling process.
• Previous experience working with engineering teams to audit and remediate issues within the DevOps ecosystem (e.g. Continuous Delivery, Continuous Integration, Infrastructure as Code).
• Subject-matter expertise of Amazon Web Services and Secure public cloud architectures, including services within the AWS ecosystem.
• Previous hands-on experience with infrastructure tooling and orchestration platforms, including Terraform, Docker, K8s, EKS/ECS and similar.
• Hands-On Experience with CI/CD platforms, such as Buildkite, Jenkins, Flux, ArgoCD, or similar.
• Proficient with one or more modern program languages (Golang, Python or Java preferred).
• Experience leading projects end-to-end whilst balancing requirements from multiple partners, and mentoring Security Engineers.
• Excellent written and verbal communication skills; with the ability to work with a range of Canvanauts from different backgrounds, with different expertise, and with different professional and personal needs.

Beneficial Experience (not required, but helpful):

• Experience building and deploying tooling in support of Containerized Workloads.
• Hands-On Experience  Auditing K8s/EKS configurations, including Network Policies, Manifests, Container Images, Image Registries, Dockerfiles, etc.
• Proven understanding of Secrets Management platforms as well as Secrets Management Patterns in Orchestrated Environments.
• Experience with ISO27001 Preparedness and Auditing.

What's in it for you?

Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a stack of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

• Equity packages - we want our success to be yours too
• Inclusive parental leave policy that supports all parents & carers
• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Check out lifeatcanva.com for more info.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

Please note that interviews are conducted virtually. 

• Demonstrate the “Passion for Excellence” through serving our guests with flair and professionalism, ensuring that their requests are quickly and efficiently achieved.
• Ensure all guests are provided with personalised service and that the “Essence of Pleasure” is achieved.
• Embody the art of French hospitality through a “can do” attitude.
• Perform tasks within a timely manner.
• Hands on management of food service operations on a day-to-day basis.
• Meet and when possible, exceed customer expectations.
• Ensure food standards, preparation, presentation and cooking techniques meet brand standard guidelines and are maintained. 
• Work with the kitchen brigade and take corrective action where appropriate if standards are not met.
• Consistently strive continually for innovation, high quality and present food in the most complimentary way.
• Cultivate a positive work environment where learning and personal development are benchmarks in which quality improvement is driven.
• Assist the Executive Chef and Executive Sous Chef and Sous Chefs update Recipe Standards and develop new menus and concepts.

Benefits, Rewards, Motivations

• Industry benefits worldwide on accommodation, dining and lifestyle services.
• Access to daily discounted coffee and Ambassador dinning menu. 
• A unique training platform to enhance your skills and knowledge. 

• Demonstrate the “Passion for Excellence” through serving our guests with flair and professionalism, ensuring that their requests are quickly and efficiently achieved.
• Ensure all guests are provided with personalised service and that the “Essence of Pleasure” is achieved.
• Embody the art of French hospitality through a “can do” attitude.
• Perform tasks within a timely manner.
• Keep all working areas clean and tidy and ensure no cross contamination.
• Assist other departments wherever necessary and maintain good working relationships.
• Assist the Chef de Partie, Junior Sous, Sous, Executive Sous and Executive Chef while working within the Kitchen.
• Organise and operate a section of kitchen and ensure it runs efficiently and productively.
• Knowledge of all basic cooking methods including preparation of meats, seafood, starch, fruits and vegetables, desserts.
• Preparing, cooking, and plating outlet or banquet menu items according to established recipes cards and Sofitel F&B Brand standards.
• Report maintenance, hygiene and hazard issues.
• Awareness departmental targets and strive to achieve them as part of the team.
• Assist Senior Chefs with menu preparation and ensure adequate supplies are available for service.
• Ensure that all service and brand standards are met while on shift. 

Benefits, Rewards, Motivations

• Industry benefits worldwide on accommodation, dining and lifestyle services.
• Access to daily discounted coffee and Ambassador dinning menu. 
• A unique training platform to enhance your skills and knowledge. 

Euromonitor International is looking for a seasoned account manager with a passion for making the customer experience a success to join our growing team in Sydney. This is a great opportunity for someone to influence the decision making and strategy of some of our biggest clients in the corporate space. 

• Work for the leading market research firm in the world, with 50+ years of global FMCG experience, award-winning forecasts and 16 offices across the globe.
• Work with an ambitious, hardworking, and growing team based in the heart of Sydney. Euromonitor’s plans are set to have double digit growth and grow the corporate base to new business divisions and functions.
• Grow your skills with Euromonitor to become a strategic advisor to top FMCG companies.

The successful candidate will need to demonstrate a high level of commercial aptitude, strategic thinking and problem solving.

The Account Manager and Customer Success Executive (AM & CSE) is responsible for (1) maintaining and growing our existing book of business, (2) build strong relations with new contacts at the local offices of a list of global subscribers, and (3) proactively provide support and lead with insights to embed Euromonitor as their key solution provider. This is a proactive, activity driven role where success is ultimately measured in activities completion rate and revenue growth. The AM & CSE must be confident and self-motivated, and keen to work closely with clients and drive the commercial agenda.

Key Responsibilities

• Secure contract renewal and grow revenue for each client.
• Develop client relationships
• Understand client’s organisation, strategy, and priorities, through extensive mapping and strategic planning, grow network of users, grow usage, successfully convey benefits of Passport and Euromonitor’s methodology, establish Passport as must-have, develop partnership style relationship.
• Provide expert research support to all clients, through detailed understanding of Euromonitor’s product portfolio and research methodology.
• Encourage more usage/users and information sharing to allow more client participation in our research.
• Provide support to your list of local and global accounts which include but not limited to:
• Solving queries;
• Training users in-person and/or via online demonstrations;
• Developing new users;
• Collecting value stories;
• Handling registration and solving login issues;
• Cooperating with our Client Consultants to generate more consulting leads;
• Working with our Client Consultants to upsell Passport subscription.
• Collaborate with industry teams:
• Develop product offering to meet the changing needs of our client base.
• Leverage research and industry expertise into the client base.
• Effective internal coordination and willingness to learn from your management to identify gaps and development opportunities

Skills/Proficiencies Required

• A self-starter who is looking to work with an ambitious and dynamic team
• Networking, strategic, and structured communication skills to uncover new opportunities and deepen client relationships.
• Tenacity, drive, commercial awareness, persuasive and negotiation skills to progress and close deals.
• Target oriented – ability to meet both revenue and activity target monthly and annually.
• Ability to manage workload across all clients, balancing proactive commercial activities with reactive client support.
• Ability to solve problems and react positively to change.
• Excellent communication and presentation skills.
• Knowledge of consumer market trends and dynamics is preferable.
• Right to work in Australia, based in Sydney

International: not only do we have a very multinational workforce in each office, dealing with our 16 offices worldwide daily. With 16 offices globally there are regular opportunities for international transfer.

A nurturing culture promoting flexibility and accountability: Providing a culture for ambitious team members to grow in their career having appropriate work-life balance is critical in our values. We offer flexible hours, hybrid work from home and office as well as 15 working days from anywhere in the world. We also focus on productivity by having rules such as free-meeting Fridays and shorter working hours in the summer on Fridays.

Committed to making a difference: We think that people are looking for something worthwhile in a company beyond the workplace. Our extensive Corporate Social Responsibility Programme gives each member of staff two volunteering days a year in addition to holidays. It sees us reaching out into the local community with our mentoring, group volunteering, and fundraising initiatives as well as supporting international charities through our website sales, matching staff sponsorship fundraising, and carbon offsetting all our flights, amongst many other activities.

Opportunities to grow: we offer extensive training and development opportunities at all levels. The vast majority of our managers and directors have been promoted from within and many have moved across departments as well as upwards. We pride ourselves on identifying and rewarding talent.

Equal Employment Opportunity Statement: Euromonitor International does not discriminate in employment on the basis of race, colour, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization, or other non-merit factor.

Euromonitor International is looking for a seasoned business development executive with a passion for solving clients' problems to join our growing team in Sydney. This is a great opportunity for someone to influence the decision making and strategy of some of the biggest Australasian companies. 

• Work for the leading market research firm in the world, with 50+ years of global FMCG experience, award-winning forecasts and 16 offices across the globe.
• Work with an ambitious, hardworking, and growing team based in the heart of Sydney. Euromonitor’s plans are set to have double digit growth and grow the corporate base to new business divisions and functions.
• Grow your skills with Euromonitor to become a strategic advisor to top FMCG companies.

The successful candidate will need to demonstrate a high level of commercial aptitude, strategic thinking and problem solving.

The Business Development Executive (BDE) is responsible for (1) growing our book of business by penetrating new accounts, (2) engaging and mapping multiple business units and functions, (3) proactively lead with insights to set Euromonitor as their key solution provider. This is a proactive, activity driven role where success is ultimately measured in activities completion rate and revenue growth. The AM & CSE must be confident and self-motivated, and keen to work closely with clients and drive the commercial agenda.

Key Responsibilities

• Secure new contracts and increase the client base with new corporate accounts.
• Develop client relationships
• Penetrate the clients’ organizational structures, understand their strategy, key business priorities, and processes through extensive mapping and strategic planning.
• Network with key decision makers across multiple functions within the organization.
• Identify client needs and apply relevant solutions to address it, through detailed understanding of Euromonitor’s product portfolio and research methodology.
• Encourage more information sharing to allow clients' and prospects' participation in our research
• Successfully convey benefits of Euromonitor’s methodology, establish Passport as must-have, develop partnership style relationship.
• Manage the sales process to successfully progress, win deals, and achieve monthly and annual targets
• Collaborate with industry teams:
• Develop product offering to meet the changing needs of our client base.
• Leverage research and industry expertise into the client base.
• Effective internal coordination and willingness to learn from your management to identify gaps and development opportunities

Skills/Proficiencies Required

• At least 2 years of experience, generating new business within FMCG space
• A self-starter who is looking to work with an ambitious and dynamic team
• Networking, strategic, and structured communication skills to uncover new opportunities and deepen client relationships.
• Tenacity, drive, commercial awareness, persuasive and negotiation skills to progress and close deals.
• Target oriented – ability to meet both revenue and activity target monthly and annually.
• Ability to manage workload across all clients, balancing proactive commercial activities with reactive client support.
• Ability to solve problems and react positively to change.
• Excellent communication and presentation skills.
• Knowledge of consumer market trends and dynamics is preferable.
• Right to work in Australia, based in Sydney

International: not only do we have a very multinational workforce in each office, dealing with our 16 offices worldwide daily. With 16 offices globally there are regular opportunities for international transfer.

A nurturing culture promoting flexibility and accountability: Providing a culture for ambitious team members to grow in their career having appropriate work-life balance is critical in our values. We offer flexible hours, hybrid work from home and office as well as 15 working days from anywhere in the world. We also focus on productivity by having rules such as free-meeting Fridays and shorter working hours in the summer on Fridays.

Committed to making a difference: We think that people are looking for something worthwhile in a company beyond the workplace. Our extensive Corporate Social Responsibility Programme gives each member of staff two volunteering days a year in addition to holidays. It sees us reaching out into the local community with our mentoring, group volunteering, and fundraising initiatives as well as supporting international charities through our website sales, matching staff sponsorship fundraising, and carbon offsetting all our flights, amongst many other activities.

Opportunities to grow: we offer extensive training and development opportunities at all levels. The vast majority of our managers and directors have been promoted from within and many have moved across departments as well as upwards. We pride ourselves on identifying and rewarding talent.

Equal Employment Opportunity Statement: Euromonitor International does not discriminate in employment on the basis of race, colour, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization, or other non-merit factor.

Are You Ready for an Exciting New Tech Challenge? Look no further than Centorrino Technologies!

At Centorrino Technologies, we're not just another tech company – we're a community that thrives on excellence. We're thrilled to announce our certifications as a Great Place to Work for 2023, Best Places to Work for 2022 and 2023, and Best Places to Work in Tech for 2023. 

Our company is more than just a workplace, it's a hub of inspiration and creativity where employees love to work! Here's why:

• We offer a wealth of training and development opportunities to help you enhance your skills and achieve your career goals, including a diverse range of courses, certifications, and personalised coaching.
• We care about your physical and mental wellbeing, which is why we offer wellbeing subsidies that provide discounts on gym, yoga, and Pilates memberships.
• We understand that technology is key to your success, which is why we give you the freedom to choose between a Mac or PC and offer cost-price tech discounts so you can stay up-to-date with the latest trends.
• We believe in working hard and playing hard, and foster team bonding through a variety of events that help you connect with your colleagues outside of work.
• We believe in your potential and offer a personalized career and learning plan tailored to your unique goals and aspirations, committed to supporting you in becoming the best version of yourself.
• We celebrate diversity and inclusivity, and prioritise health, wellbeing, and fun in our workplace culture.

When you join Centorrino Technologies, you know you are joining an organisation that is driven by our values and innovation. We are proud to be an equal opportunity employer, and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences. We encourage applications from people of all ages, disabilities, LGBTQI, Indigenous people and people from culturally diverse backgrounds.

Why Birdeye?

Once upon a time, local businesses could attract customers through advertising and word of mouth. But today consumers choose businesses based on online reputation and digital experiences. The modern marketer must deliver exceptional experiences that create repeat customers, and they need a platform that can do this at scale. Local businesses often struggle to overcome the complexity and inefficiencies that come from using multiple applications to manage and optimize their marketing and customer experience operations. They often find that their use of fragmented point solutions keeps them from achieving true customer insights - and from acting upon them in real time.

This is the challenge that Birdeye solves with its all-in-one reputation and customer experience platform. More than 120,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo and in 2021, our CEO and Co-founder was named 2021 EY Entrepreneur of the Year. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, and World Innovation Lab - and recently closed a $60 million Series C funding round led by Accel-KKR, a leading technology-focused investment firm. Learn more at birdeye.com

The ideal candidate for the Onboarding Strategic Sales Manager role is a sales professional who is well-versed in a multitude of sales strategies, methodologies, and seller profiles.  This role will work alongside other enablement individuals and frontline managers to understand and strengthen the skill sets of our newest sellers through robust coaching programs.

Essential Duties And Responsibilities

• Be part of the team that manages, develops and administers the onboarding program for new sales reps (specifically “Flight School”) that effectively engages, teaches and encourages positive behavior from sales reps
• Create, plan, organize, and deliver engaging and effective coaching programs for ramping sales professionals 
• Own the performance of all new sales hires (including performance to ramping quota) for their first 12 weeks of tenure
• Work with cross-functional teams to align on initiatives, product updates, and business priorities and continuously update programs accordingly
• Identify performance gaps within the sales organization and design onboarding content to improve and influence results, working closely with sales leaders
• Engage cross-functional subject matter experts to share expertise in onboarding sessions as needed
• Manage the use of relevant learning and development tools and software
• Organize and deliver instructor-led training throughout ramping period to test capabilities on core sales skills
• Manage sales coaching tools, including updating coaching-related content and assisting with associated training 
• Track effectiveness of sales coaching by identifying core metrics and key performance indicators (KPIs) and measuring performance accordingly

• BA/BS degree required
• 4-8 years of selling experience, preferably in a quota-carrying role and with manager experience
• Sales training and mentoring experience a bonus
• Experience in the application of various sales methodologies
• Experience with CRM, learning management systems, and sales enablement tools (especially Salesloft and Salesforce)
• Proven success as a mentor/coach to sales professionals
• Extreme attention to detail and organizational skills
• Excellent oral and written communication skills
• Strong desire to work in a collaborative environment, as well as be a self-motivated teammate

At Cadmus, we believe every student should have equal opportunity to achieve academic excellence, that’s why we’re changing how the world learns!

Cadmus is a global EdTech company purposefully built for the higher education sector to break down global learning barriers by providing educators and diverse student cohorts with access to high-quality learning and assessment. Built on rich, student-centric values, Cadmus empowers individuals to achieve their highest potential and graduate with the critical skills and knowledge to profoundly impact our workforces, communities, and evolving world.

A Bold Plan for Global Impact

At Cadmus, we’re working hard in pursuit of an ambitious, world-shaping goal: To provide 1 billion students with access to high-quality education by 2050. That’s why we need a marketing superstar to join our team and help champion our brand globally.

At Cadmus HQ, we’re doing a lot of great work at a rapid rate to create a profound impact on our world through the power of education. With Cadmus currently being used in 50+ countries, we’re looking for a Head of Marketing who is an exceptional communicator and brand curator to join our commercial team!

Reporting to the Chief Marketing Officer, the Head of Marketing will be responsible for:

• Generating high-value, engaging communications content across EDM campaigns, blog posts, thought leadership articles, press releases, product marketing campaigns and research papers to support brand awareness and increased perceived brand value.
• Designing all print and digital business assets, including marketing campaigns, social media posts, our new website, conversion landing pages, product marketing campaigns and external brand assets.
• Building, executing and measuring product marketing campaigns to drive new feature adoption and user growth across Cadmus’ university partners through; EDM campaigns, blog posts, product webinar campaigns, social media posts and BETA testing programs.
• Managing and enhancing Cadmus’ social media presence through pre-planned curated content that increases engagement, following and lead generation.
• Managing the Cadmus brand at every touch point through high-quality design and exceptional communications across all publicly facing channels and assets, including the website, sales collateral, capability statements and any additional owned marketing channels/ assets.
  

Professional Skills and Requirements:

• Bachelor of Marketing, Communications or Graphic Design (essential)
• 5+ years’ experience in a sophisticated B2B marketing role (essential)
• A strong portfolio of modern and clean graphic design work across print and digital channels (essential)
• A strong portfolio of varying communications pieces i.e. thought leadership and press releases (essential)
• Highly articulate written and verbal communication skills with an attention to detail (essential)
  

Prior Exposure to Marketing Platforms:

• CRM Systems, preferably HubSpot
• Google Analytics Certified
• CMS Systems, preferably WordPress and Elementor
• Full Adobe Graphic Design and Photo Editing Suite

Personal Attributes:

• High attention to detail, with the desire to create market-leading work that propels Cadmus forward and sets us apart from competitors
• Self-starting, solution-orientated individual who can problem solve and take initiative
• Team player who enjoys assisting their teammates and collaborating across departmental projects
• Fast passed individual who is happy to go the extra mile to ensure project outcomes are exceptional
• Genuine passion for education and impacting the world through Cadmus’ company mission

• A flexible working culture where you have the option to work from Melbourne HQ or remotely
• Learning allowances; because we don’t just have words on a website, we genuinely do what we say and provide educational opportunities to all (including the Cadmus team)
• A diverse and inclusive workplace where there are no barriers to anyone succeeding
• A surrounding team of mission-driven individuals who genuinely love what they do
• Equity incentives
• The ability to work from any global location as we continue to achieve rapid growth
• Mentoring and succession planning for your career
• Daily pats from Homer, our resident (and super cute) dog!
  

Please note: We are accepting candidates from across Australia and the UK

• Newly created position in an exciting ASX listed, Australian-founded techonolgy company  
• Work at our HQ in Darlinghurst, providing far-reaching support in a highly engaged, welcoming and ambitious executive team. 
• Ample opportunity to collaborate widely, work on a diverse range of projects and tasks, identify areas of improvement and contribute greatly to a growing business. 

About the Opportunity 

We are seeking a highly motivated Senior Executive Assistant to provide hands on support to the CEO and COO and overarching support to the Executive Leadership Team on a daily basis. This role will be instrumental in ensuring our leadership team are accountable, focused and organised throughout the year. 

We take pride in being a global team and business, with team members situated around the world.  As a Senior Executive Assistant, your ability to connect colleagues, convey information and widely support a geographically diverse team will be essential. Given the requirement to work and collaborate across multiple time zones, there may be the need for this role to work outside of ordinary business hours from time to time. 

You will be given responsibilities in upcoming exciting and new projects and will also have the opportunity to lead the transition into a brand-new office space. 

Key Responsibilities: 

• Manage CEO/COO schedule and agenda, identifying priorities and deadlines and finding solutions to maximise efficiency and time. 
• CEO/COO diary and inbox management, including ad hoc errands as required 
• Set up meeting rooms, arranging for technology, equipment and catering to be provided. 
• Minute taking for domestic and global meetings, preparing action items, and distributing materials to meeting attendees 
• Assist in the preparation and circulation of agendas, presentations and papers for Board and Committee member meetings 
• International and domestic travel and itinerary planning for CEO/COO and Executives 
• Organise and coordinate company and social events, including venue, and catering 

• Be the point of contact for and liaise with building management to coordinate office and building related facilities  
• Build strong rapport with internal and external stakeholders 
• Manage company vehicle bookings, tracking employee use and maintenance requirements 
• Preparation of corporate documentation such as memos, letters and invoices 
• Coordinate with Marketing Partner to support communications across company social media accounts 
• Assist with administrative tasks associated with the onboarding and offboarding of employees 
• Create and maintain company distribution lists and update as workforce changes 
• Office supplies ordering and general office management/coordination responsibilities as and when needed (up to and including light tiding duties of meeting rooms and shared spaces). 

Who are you? 

• Extensive prior experience in similar position and work environment.  
• Comfortable supporting a broad range of internal and external stakeholders in a growing business that is subject to continuous change, transformation and evolution. 
• Ability to effectively and efficiently multitask, prioritise and meet deadlines. 
• Excellent time management skills. 
• Well-developed organisational skills that can assist in coordinating wider teams and encourage collaboration. 
• First class attention to detail. 
• Fantastic interpersonal skill sets and the ability to form relationships, gain trust and maintain transparent communication. 
• Excellent verbal and written communication skills. 
• Professional discretion and confidentiality. 
• Self-motivated and agile, comfortable working in a fast-paced environment 

• Enthusiastic & forward thinking. 

How to Apply 

If you are looking for the opportunity to evolve your career with a successful global business, we encourage you to apply now. Please submit your application via the link provided. Please attach your resume in your application. 

• Join a renowned furniture brand founded in Norway over 50 years ago. Sophisticated and design conscious products on a global scale.  
• Drive growth & manage National Key Accounts (Regular interstate travel required). 
• Lead, mentor, and inspire your team, shaping high-performing and proactive team members. 
• Shape and execute strategic initiatives that drive significant business impact and build brand reputation across Australia.  
• Partner directly with the CEO and Global Senior Leadership team members to develop and execute on business objectives.  

About the Opportunity 

Reporting and partnering directly with the CEO, this role is all about strengthening our sales strategies, identifying new opportunities, proactively building relationships, leading and driving results nationally. The National Account Manager plays a pivotal role in our client’s business. You will be responsible for delivering on business objectives, shaping and executing sales strategies across a national portfolio of new and existing business and will use your financial and commercial acumen to manage budget and the PNL. You will be leading, and responsible for, the management of an important new account that the business has landed on a national scale.  

You will be seen as a trusted Brand Advocate to our customers, partners, retailers, prospective clients, and internal team members. Your role will involve understanding and passionately communicating the value of our products and our business unique aspects. With a sound understanding of sales techniques, an ability to formulate insights and problem solve, a proactive approach to work and a natural and inherent ability to connect and converse with a range of stakeholders, you and your team will continue to grow our client’s business.  

• Drive revenue growth within a designated portfolio of existing business. 
• Manage the department's budget and have accountability for the PNL.  
• Proactively seek and secure new independent or group accounts, strategically avoiding direct competition with existing account locations. 
• Identify and act on opportunities to achieve year-over-year sales growth. 
• Analyse competitors, trends and share business insights to foster meaningful outcomes for continuous improvement. 
• Provide education and training of internal staff on our products, procedures, selling techniques, and promotions. 
• Collaborate on staff incentive activities using the allocated annual budget to boost sales. 
• Proactively contribute to and monitor promotional strategies for your accounts, ensuring impactful initiatives.   
• Prepare and submit the monthly sales report to the managing director. 

What you will need to succeed 

Most importantly to our client, you are someone that thrives in a SME environment and is keen to contribute to a smaller team dynamic. You are a team player, happy to be hands on across a wide range of tasks, want to build a business and grow close connections with the team around you.  

As a people leader, you bring high energy and a commitment to deliver outstanding results. You are a strategic thinker who is adept at aligning business strategy to deliver operational excellence. 

• A minimum of 7+ years in business development, account management or a similar position. Years of experience are just a guide, if you are interested, please apply.  
• Excellent communication skills, the ability to negotiate and manage commercial agreements, and past experience with both new and existing account management.  
• Proven track record of successfully implementing and managing a budget and PNL is essential. Financial acumen is required.  
• Proficiency in CRM software and Microsoft Office suite. 
• Self-motivated with a results-driven mindset. 
• Strong analytical Mindset with ability to draw Sales reports. 
• Willingness to travel for meetings, retailer visits and industry events (essential – please do not apply if you are unable to regularly travel interstate) 
• Strong problem-solving skills and a customer-focused approach. 
• Hold an Australian Driver’s license. 

Please note, an annual international trip to the company’s headquarters in Norway may be required.  

Interested? Apply now! 

If this seems like the perfect role for you, please apply via LinkedIn and provide a resume and cover letter (optional but preferred). You can email Georgia should you have any questions via [email protected]. 

Retinue Accounting was founded on the belief that small business accounting support should be customer service focused, proactive and forward-looking, and upfront about fees and charges. Our fixed fee subscription model ensures our clients have peace of mind that we’ll give them the right advice, at the right time, at the right price with no hidden additional costs.
We're more than a business – we're a team driven by our values and actions. Adaptability, commitment, and humility fuel our client-centered approach. We honour our promises, promote transparency, and move swiftly with purpose. We embrace new challenges, and proactively raise issues with a solutions mindset, knowing it takes a team effort to build a successful business.

Due to rapid expansion across Australia, we are now looking to expand our customer onboarding team. This role reports into our Services Team, and supports the onboarding of our SME customers accounting and payroll to Retinue. This role plays a critical part in supporting the seamless transition of new customers to our services, and our reputation as a customer focused business.

Key Responsibilities

• Customer Relationship Management: Build and maintain strong relationships with new customers by understand their needs, challenges, and goals to proactively address their specific business needs
• Onboarding: You will conduct online and face to face onboarding meetings with new Retinue customers, gaining the relevant information to help our Accounting teams best support them on an ongoing basis

• Training: Upskill clients on Xero software, ensuring a smooth transition and successful adoption of the platform
• Advocacy: Be a strong advocate for not only our customers, but our brand within the company.
• Travel: You may be required to travel to clients’ worksites daily.

Requirements

• At least 1 year in a face-to-face, customer centric role. Ideally, dealing with SME clients
• Previous experience within customer success, account management or sales highly regarded
• Valid Australian drivers license and access to a vehicle on weekdays
• You are a people person and thrive off collaborating with customers from varied backgrounds and experiences
• You are passionate about problem solving. As a high growth start up, we are continually learning as we go! You will have a continuous improvement mindset with the ability to solve problems along the way.
• As a non-selling role, this role may suit someone who enjoys the customer aspect of face to face selling but is no longer driven by business development

Benefits

• $80k + super salary (depending on relevant experience)
• Full training provided! No experience required in the finance space, although advantageous. We will provide you with all the tools you need to succeed in this role
• Yearly overseas holiday for our top performers across the business
• Financial support with any formal studies relevant to your role
• Regular social gatherings, conferences and ongoing engagement activities to support professional development and team building
• Employee and client referral programs, help us grow our business and be rewarded!
• Exceptional professional growth. We are growing quickly and are continually creating new opportunities across the business. This includes management and leadership opportunities, new roles to fit the needs of the business, lateral opportunities etc.

Our Commitment

We believe that diversity, equity, and inclusion are crucial to our success. We recognise that diversity goes beyond race and ethnicity, and includes differences in gender, orientation, age, religion, ability, and more. We strive to create a workplace where everyone feels comfortable being themselves and can fully contribute their talents and skills. We are dedicated to building a workplace that values and respects individuals from all backgrounds and experiences. We welcome and encourage all qualified applicants to apply.

Apply now to join our team and contribute to the success of Australian small business!

• Assist the Front Office Manager to operate a highly proficient and productive Front Office and communications department of the hotel. 
• Oversee Duty Manager/Supervisors/Team leaders and Guest Service Agents duties and responsibilities in the absence of the Front Office Manager to maximize productivity levels.
• Effective supervision of all guest arrivals and departures ensuring that room allocations and check in/check out processes follow set procedures and are customer focused and tailored to each guest’s needs. 
• Full utilisation of the PMS and other systems ensuring accuracy in use and a range of accurate reports to meet operational needs are produced. 
• Undertake strategies in conjunction with the Front Office Manager to improve employee engagement leading to an increased employee engagement score and satisfaction.
• Plan and assist with recruitment, performance management and training of Front Office ambassadors.
• Maintain the security of monetary floats and ensuring cash handling procedures are strictly adhered to. 
• Liaise with Housekeeping and Engineering to ensure room standards are maintained while meeting guest expectations. 
• Adherence to Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson. 
• Strive to implement the Accor Vision and demonstrate active use of Accor Values.  

Benefits, Rewards, Motivations

• Industry benefits worldwide on accommodation, dining and lifestyle services.
• Access to daily discounted coffee and Ambassador dinning menu. 
• A unique training platform to enhance your skills and knowledge. 

Please note this role is for work hours between 23:00 - 07:00

• Provide quality service to the customer by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay.
• Maintain control of guest and hotel accounts ensuring that all charges are accurate and posted on a timely basis.
• Operate telephone effectively, handling all calls promptly and professionally, greeting all callers according to Accor policy.
• Transfer all details on the registration card to the guest reservation in Opera accurately and efficiently, ensuring that future stays are updated with relevant needs and requests.
• Be versed in the VIP arrivals and special requests for the day. 
• Be aware of group activity and crew movements, liaising closely with the Front Office Supervisor and/or Duty Manager, and assisting as required to prepare for such activity. 
• Have extensive knowledge of the Opera Front Office system with respect to reservations, check in, cashiering and check out.
• Be fully versed on hotel downtime procedures.
• Balance credit card and Food & Beverage point of sale transactions to journal reports for the approval of the Night Manager.
• Have an extensive knowledge of hotel services and facilities. 
• Restock Front Desk with full stationery and supplies in preparation for the next day.
• Program wake-up calls and ensure they are delivered.
• Assist with implementation and maintenance of Sofitel Brand Standards.

Benefits, Rewards, Motivations

• Industry benefits worldwide on accommodation, dining and lifestyle services.
• Access to daily discounted coffee and Ambassador dinning menu. 
• A unique training platform to enhance your skills and knowledge. 

As the Operations Manager you will be working a key Client account, managing 11 locations across Australia & New Zealand to ensure operational, financial, health & safety and quality KPI's are being consistently met across the scope of our contract.

You will have the ability to foster strong working relationships and oversee all aspects of service delivery. 

You will  have a consummate understanding of corporate hospitality management and a focus to drive operational performance across food services and Soft FM services.  Your experience and commercial savvy will allow you the capacity to seamlessly absorb potential new Client sites within the sector longer term.

Duties will include: 

• overall management of business activities across sites within your portfolio
• oversight of relevant food Safety and HSE legislation requirements
• ensure operational budgets & KPI's are met or exceeded
• support in the management of a geographically spread team

Who are we looking for?

You are passionate about providing excellent customer service with proven experience delivering contract services to key strategic corporate clients.  You have experience leading and managing a catering teams and have excellent stakeholder management as well as strong negotiation skills. 

• Highly developed MS Office skills including PowerPoint
• Demonstrated ability to manage and deliver on challenging key performance indicators
• Strong understanding of Human Resources management
• Good financial literacy
• Demonstrated experience managing food services
• Strong record of successfully managing HSE performance

 Why choose Sodexo?   

Sodexo is a people business, employing over 400,000 people worldwide and thousands here in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit, and Spirit of Progress, are our greatest asset through their commitment and dedication.   

We believe the more diverse we are, the stronger we are. No matter your background, we will do all we can to help you thrive. We are committed to promoting equal opportunities, valuing diversity, and creating an inclusive working environment for all our employees.     

At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.   

We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program!    

What will you be doing?

• Process & input group, FIT & corporate reservations via phone, email & other channels.
• Maintain fluency with the ALL Live Limitless Loyalty Program
• Provide efficient, friendly & professional service to all guests
• Be the first point of contact for all incoming booking enquiries
• Liaise with the relevant Hotels to ensure that you we can deliver on service requests