Physiotherapist - Private Practice

Mediix Recruitment is currently seeking a passionate Physiotherapist to join a well-established private practice in Newcastle, NSW.

You will have the privilege of being part of a healthy, caring and innovative team that is passionate about putting the Care back into Healthcare.  We love to see you patient focused, giving thorough and relevant assessments and education to patients, determining individual capabilities and applying expert interventions to relieve pain, maximise functional capacity and improve quality of life.  Success doesn’t mean getting everything right all the time, it means tailoring a memorable and exceptional patient experience – every time. Dare to Care.

Our client is always striving for continuous positive improvement and have a culture of openness and desire to incorporate any improvements toward excellence.  You will be encouraged to assist in innovation, development, improvement of systems, paperwork and any service delivery which may enhance patient outcomes, improve efficiency and improve of the overall delivery of the brand of world class healthcare. 

• Current registration with AHPRA
• Medicare Provider Number
• Commitment to abide by AHPRA and APA code of conduct and policies
• Current Professional Indemnity Insurance
• Current CPR and First Aid certificate
• Experience in Private Practice or Musculoskeletal Physiotherapy (at least one unit/rotation at University)
• Current CPD participation.
• People Skills and ability to manage patient expectations well
• Ability to naturally generate organic growth of new patients through the clinics in which you work by great outcomes with current patients and WOM referrals. 

• Full-time role with competitive pay based on experience.
• Comprehensive Professional Development and supervision program.
• Access a graduate training program for new grads.
• Extra 5 days of leave.
• Free on-site parking and access to an on-site gym.

About Newcastle:

Newcastle offers residents a stunning coastal lifestyle, with its beautiful beaches such as Newcastle Beach and Merewether Beach providing an ideal setting for relaxation and outdoor activities.

The city boasts a thriving arts and culture scene, with numerous galleries, theatres, and music venues, contributing to a vibrant and creative community. City is also known for its rich history and heritage, evident in landmarks like Fort Scratchley and the convict-built Newcastle Gaol, offering residents a chance to connect with the past.

The city is a hub for education and research, with the University of Newcastle consistently ranked among the top universities in Australia, providing residents with access to world-class education.

Diverse culinary scene offers a range of dining experiences, from waterfront seafood restaurants to trendy cafes and international cuisine, catering to various tastes and preferences.

With its strategic location, residents enjoy easy access to surrounding natural wonders, including the Hunter Valley wine region and the majestic landscapes of the Hunter Valley Gardens, making weekend getaways and day trips convenient and enjoyable.

Please apply below or contact Anna for more information at [email protected]

WHEREFIT is one of Australia’s fastest-growing, HR SaaS platforms that is revolutionising fitness and wellbeing employee benefits. Our mission is to help working Australians get fit, active, and healthy, and we prioritise employee wellbeing above all else.

We're a home-grown, self-funded Australian startup that is proud to have reached our current level without external investment. With plans to triple revenue and double headcount this year, we're excited to enter the next growth phase on our own terms.

Since launching in 2017, WHEREFIT has quickly grown to become a trusted wellbeing partner at over 200 of Australia’s leading employers, including Woolworths, NAB, Australia Post, Westpac, Reserve Bank of Australia, Allianz, PwC, nbn, AMEX, EY, Lendlease, and more.

Our platform helps businesses provide their employees with exclusive corporate benefits at over 1,000 leading fitness and wellbeing brands, including HelloFresh, Anytime Fitness, Adidas, F45, ICONIC Sport, Speedo, UFC Gyms, Adore Beauty, Under Armour, and more.

We believe that a healthy and active lifestyle should be accessible to all, and we are committed to making this a reality for all working Australians.

Role

We have ambitious goals to grow our business and scale our team in 2024.

As a Customer Success Specialist (Corporates), you will be responsible for delivering the best customer experience for our corporate clients. There is potential to grow with the business, with an attractive bonus package that is aligned to your personal performance and company success.

Collaborate with cross-functional teams to optimise engagement of corporate clients and their employees with our service. Lead client success initiatives to maximise subscription renewals and drive new business and upsell revenue opportunities. You will also have the opportunity to influence and shape corporate engagement strategies, crafting innovative ways to drive engagement and success.

You will be part of an exciting startup culture, working alongside talented and driven individuals, and contributing to the success of a company that is helping businesses do better for their employees. If you're ready to take your career to the next level and to make a real impact on the fitness and wellbeing of working Australians, apply to join our team today!

Responsibilities

• Assist new corporate clients with the onboarding and launch of our service across their organisation
• Build strong relationships with our corporate clients, respond to their requests and provide support across phone and email channels
• Implement account management initiatives at scale to maximise customer satisfaction, retention, renewal, and new business/upsell revenue opportunities
• Assess clients’ current level of engagement and help clients extract greater value and engagement with our service
• Proactively monitor client health and create/implement risk mitigation initiatives where necessary
• Communicate client needs and feedback back to management and the relevant teams, and suggest potential solutions
• Identify process improvement opportunities and work with cross-functional teams to address these areas effectively
• Meet client success targets and KPIs

• A positive can-do attitude and a passion for what WHEREFIT is trying to achieve
• 1+ year/s experience in client success or account management roles (preferably B2B SaaS) across phone and email channels
• Excellent presentation, written and verbal communication skills
• Strong team player with the ability to collaborate with management and cross-functional teams
• Ability to thrive in a fast-paced dynamic culture and perform under pressure
• An interest in fitness, health and wellbeing is an advantage but is not required
• Nice-to-have: experience working in a start-up environment

• Competitive remuneration package including base salary, bonuses and benefits
• Dynamic and vibrant office environment located in Fishburners, one of Australia’s leading startup co-working spaces in the Sydney Startup Hub
• Full member access to workshops and numerous learning, networking and startup community events within Fishburners and the Sydney Startup Hub (e.g. lunch and learns, Friday pitch nights, community social events such as Christmas and Halloween parties)
• Zero overtime commitment - we encourage our team to dedicate quality time to personal fitness, health and wellbeing outside of work hours
• Access to over 2,500 unique fitness and wellbeing perks on the WHEREFIT platform, and access to other retail and non-wellbeing related perks too
• Up to $1,200 annual subsidy for personal fitness/sport expenses
• Generous learning and development budget for external training courses
• Headspace premium subscription
• Monthly team lunches and social events

About Us

The Missing Link has been operating in Australia for over 26 years, helping businesses achieve their goals through IT transformation with our core offerings; IT & Cloud, Cyber Security and Automation.

Today, The Missing Link is one of the most awarded IT companies in Australia – recognised mainly for our people and processes. With over 180+ staff and 25+ different countries represented in our business, we’ve cultivated a respectful and positive workplace where everyone feels valued, respected and empowered. We pride ourselves on our training and development that ensures our staff can grow their careers alongside our growing business.

Our people are our difference, and we are always looking for amazing talent to join our team. If you’re looking for a highly successful, inclusive and fast-growing workplace, we’d like to talk to you.

The Role

We are looking for an experienced Project Manager to join our solutions team.

The Project Manager is the interface between the client and technical delivery teams. You will be responsible for the project delivery from start to finish for our clients.

• You will be responsible for and have ultimate ownership of the delivery of a number of assigned projects as well as the quality of the output, whilst ensuring that agreed project times lines and budgets are met.
• Coordinate with various technical teams to deliver high-quality solutions and services within time, budget and quality constraints.
• You will help review current processes and improve the efficiency of project timelines and governance.

If you're looking to join an organisation that provides opportunities to excel and empowers you to contribute to the overall success of our clients, then this role is for you.

• 3+ years Project Management experience
• Proven skills and experience in managing and delivering a number of complex projects end to end on time and on budget
• Autonomous with a strong work ethic and a passion for seeing the successful completion of projects
• Creating and executing project plans
• Ensuring all projects adhere to the project governance framework
• Providing support and working with technical teams (such as Security Architects, Consultants, Engineers and Analysts)
• Ability to multitask and manage various project elements simultaneously
• Build good relationships with internal and external stakeholders and vendors
• Process improvement
• Excellent organisational skills including attention to detail and multitasking skills
• Excellent written and verbal communication skills and interpersonal skills

A great company culture is very important to The Missing Link. Keeping everyone happy is one of our top priorities.

Here are some of the best bits about working at The Missing Link and some of the ways we try and maintain our staff happiness levels:

• Supportive, collaborative and respectful environment
• Training / mentoring programs
• Regular fun social events
• Diverse range of employee benefits including paid volunteer days
• Great bonus structure

Floor Manager – SA – Albert Park

About the Role

We are seeking an experienced hands-on Floor Manager for our South Australia Warehouse. This role will be working independently in a shared warehouse space reporting to our VIC & SA warehouse and logistics manager. The ideal candidate will be responsible for the successful receipt, organisation, tracking, picking, packing and delivery of our products, ensuring the premium experience of our customers and the safety of our staff and our stock.

 

The Floor Manager will be instrumental in liaise with customers and contractors who are picking up deliveries as well as working with the Eco Outdoor Sales, Fulfilment, Warehousing and Imports teams as required.

The ideal candidate will be enthusiastic, outgoing, have a can-do attitude and be willing to participate as an active member of a small team. You should be comfortable speaking with colleagues and customers on the phone or in person, be physically able, numerate and have an aptitude to use an inventory system.

 

 

Key Responsibilities:

• Picking and packing orders for delivery (including using heavy machinery ie forklifts), including packaging and labelling correctly
• Receiving stock, including sorting and organising deliveries for smart storage for easy future dispatch and prevention of damage
• Managing the flow of stock through our WMS and ERP system Netsuite to ensure records are always accurate and up to date
• Operate at all times to Occupational Health and Safety guidelines, including ensuring workspace is free of debris, removing safety hazards from aisles and wearing appropriate safety gear
• Organising walling and flooring samples, ensuring stock levels are adequate, tracking sample orders and packing for dispatch

 

 

Skills and Experience

• Numerate with strong organisational skills
• Comfortable using computers and computer systems
• Physically able
• A valid forklift licence (essential)
• Punctual and reliable
• High level of attention to detail with the ability to monitor stock quality and packing procedures
• Excellent communication skills with a clear calm manner, comfortable talking on the phone
• Able to work on independently as well as collaboratively with colleagues in sales and beyond
• Ability to follow health and safety procedures and regulations as dictated by OHS legislation and Eco Outdoor
• Friendly, outgoing and motivated
• Customer oriented with a friendly manner
• Motivated to learn and develop in a collaborative environment
• Reliable, punctual, and willing to put your hand up to assist your team where necessary
• Ability to work autonomously 
• Meticulous and efficient work ethic, with a high level of attention to detail

 

 

Benefits

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. Our benefits package includes:

• Company-sponsored events and activities
• Enhanced parental leave
• Employee assistance program
• Employee discounts
• Free snacks and drinks in the office

 

About the Company

We are a leading supplier of architectural surfaces and outdoor furniture across Australia, New Zealand and California (employing around 130 people), dedicated to providing remarkable products and exceptional service to our customers in the Architecture and Design industries. We are passionate about investing in our people and providing them with the resources and support they need to grow and succeed.

 

Our core values of Best Idea Wins, Play as a Team, Be Curious, Get Fired Up, and Take Pride are deeply ingrained in our culture. We believe that by fostering these values, we can achieve outstanding results for Eco Outdoor and drive a positive employee experience.

 

Last year was our most successful year yet off the back of sustained growth in all markets which is expected to continue, so the future is bright for the business.

 

How to Apply

If you would like more information before you apply, check out our website: www.eco-outdoor.com or check us out on LinkedIn, or Instagram.

 

Recruitment agencies - No thanks. We've got this one covered!

 

Please note we require full permanent working rights for this position.

 

 

Join a worldwide leading design and system integrator of Intelligent Transport Systems. SICE utilises the latest technologies (developed in-house) in ITS & Tunnel management and control systems. 

SICE ANZ is currently embarking on exciting growth and we have a great opportunity for an enthusiastic Junior Software Engineer to join our SCADA Software team in Melbourne. 

This role will be responsible for supporting the delivery of SICE's proprietary software for the assigned project by:

• Writing and reviewing software engineering documentation (specifications, design, test plans, manuals…). 
• Administrating and maintaining the test environments for the SCADA. 
• SCADA Software deployments and database distribution in all test environments and integration with various systems, including PMCS (Plant Monitoring and Control System), and TMCS (Traffic Management and Control System). 
• Testing, diagnosing and fixing errors and faults in the software within established testing protocols, guidelines, and quality standards to ensure the system performs according to the specifications. 
• Identifying technology limitations and deficiencies in existing systems and associated processes, procedures, and methods. 
• Liaising with the team in Spain on resolving issues related to the SCADA. 
• Participating in the testing and commissioning activities of the system before going into operation. 
• Configuration of the SCADA as part of the software implementation process of the project 
• Liaising with suppliers and identifying firmware issues that can affect hardware integration with the SCADA. 
• Liaising with the client for resolving queries, providing assistance and requesting information needed for the SCADA. 

The preferred candidate will meet the following requirements:

• Bachelor’s degree in Engineering, Computer Science or related field 
• At least 1 year of experience in software engineering or similar roles 
• Knowledge of relational databases (SQL)
• PLC/SCADA architecture knowledge
• MS Office tools (Excel, Word, etc.) 
• High attention to detail 
• Strong communication skills, both written and verbal 
• Good time management and organisation skills 
• Problem solving ability and analytical skills 
• Ability to work collaboratively, as part of a team as well as autonomously in an efficient manner 

• Be part of large scale infrastructure projects.
• Real opportunities for learning and growing in a cross-functional, multi-cultural team.
• A collaborative and supportive work environment where everyone has the chance to make a difference.
• Access to employee benefits (EAP, travel and equipment discounts, etc.)

SICE ANZ is an Equal Opportunity Employer, inviting you to join an organization dedicated to fostering a diverse, inclusive, and collaborative working environment. We actively encourage applications from women, individuals of Aboriginal and Torres Strait Islander descent, and those from diverse backgrounds. Your unique perspectives contribute to our collective strength. Be part of a team that values and celebrates diversity – apply today.

Due to the high volume of applications received, only successful candidates will be contacted. We apologize for the inconvenience.

Unsolicited applications from recruitment agencies will not be accepted.

Primary Details Time Type: Full time Worker Type: Employee Direct/Claims Procurement Category Manager Location: Sydney or Perth preferred, open to other locations Type: Permanent, full time The opportunity This role provides a terrific opportunity for an ambitious and skilled procurement professional to deliver outstanding claims supply chain solutions that directly impact our customers. We are looking for someone with energy and a large capacity to deliver an ambitious program of work including reviews of existing models together with piloting new initiatives that ultimately serve QBE customers at claim time through a best-in-class and modern Motor supply chain. The role involves primary management of the Motor Claims supply chain across our AUSPAC Division by delivering end to end procurement category management of various sub-categories, supplier relationship management and sustainability, working closely with Motor Claims, Strategy and Supply Chain teams to deliver customer-centric models and solutions that provide value to QBE. Your new role Lead and support various procurement categories and projects across the Motor Claims supply chain (addressable spend ~$250M), including but not limited to delivering commercial benefits and an outstanding customer experience at claim time. Collaborate with stakeholders to develop category strategies across Motor, bringing outside market intelligence into AUSPAC Claims Support Motor Supply chain with best-practice SRM (supplier management) to ensure pro-active management of suppliers that delivers ongoing value and supports partnership throughout the contract lifecycle. Work with Motor Strategy to pilot new and innovative supply chain solutions and support Motor Claims in delivering a more digitised and seamless claims experience for customers Explore opportunities and work to embed practical initiatives that build sustainability within the Motor Supply Chain Work closely with key stakeholders within the business to ensure that QBE's Claims requirements are understood and met as part of any procurement initiative. About you Strong background and experience in end-to-end procurement, insurance industry experience advantageous (but not essential) Experience with direct category management advantageous (but not essential) Analytical thinker with the ability to manage multiple projects of varying complexity Confident and persuasive communicator, able to engage effectively with various stakeholders, including senior Claims management Ability to influence and collaborate effectively, including with risk and compliance support teams provide a fresh set of eyes against the market, offering new insights and perspectives About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Australian Workplace Equality Index (AWEI) Platinum Employer since 2022 - the definitive national LGBTIQ+ benchmark for workplace inclusion recognising employers achieving Gold status for 4 or more years Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] Application Close Date: 29/01/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Location: Sydney Type: Permanent, full time The opportunity We currently have an opportunity for an Underwriter, Motor to join the Elders Insurance Underwriting Agency team. Your key responsibilities in this role will be to achieve sustainable profit and growth for Elders through the provision of specialist advice, direction and technical support, and the delivery of excellent levels of customer service to all Insurance Agents within your assigned portfolio. You'll also underwrite business in accordance with business plans within set underwriting guidelines, service standards and individual earned underwriting authority. Your new role A day in the role may look a bit like this; Underwrite new business and renewals providing quotes in a timely and professional manner Participate in meetings, as required, to support the development of strategy, share knowledge and best practice Monitor and review underwriting standards procedures and checklists Ensure all documentation is accurate and complies with organizational guidelines and legislative requirements Develop and maintain good working relationships with all customers, Agents and internal stakeholders Build strong knowledge of current legislation, best practice, underwriting acceptance levels, systems and organisational guidelines Happy to talk flexible working About you To be successful in this role you will come from an insurance background and will ideally have: An understanding of Business insurance, Farm Insurance and Personal lines insurance preferred but not all are essential Flexibility to work across a changing portfolio Relationship development skills Experience of developing a growing portfolio Problem solving and process improvement experience Excellent verbal and written communication skills with strong attention to detail About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 18 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now! APPLY NOW and let's make it happen! Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] Application Close Date: 29/01/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Manager; Compliance Advice - 12 Month Fixed-Term Contract The opportunity Join a high-performing, dynamic team Flexible (Sydney or Melbourne) 12 Month Fixed-Term Contract Your new role We are looking for a talented individual to join our Compliance team in QBE AUSPAC in a role of a Manager, Compliance Advice to provide strategic compliance support to our business. Reporting to the Senior Manager, Compliance Advice Breaches you will be an integral part of the compliance team, influencing the compliance culture at QBE by working directly with the first line of defence. You will work closely with senior stakeholders to undertake assessments of breaches of law, whilst managing compliance activities. Other responsibilities include: Oversight of breaches being appropriately identified, investigated, and reported and ensure timely corrective action is taken when breaches are detected Identify all appropriate external regulatory and compliance frameworks relevant to financial services and apply or implement as relevant to facilitate compliance of breach reporting obligations Take ownership and leadership to successfully implement change in compliance related matters Oversight of local compliance requirements, policies, and internal guidelines Delivering elements of the compliance strategy and plan and supporting Senior Managers Compliance Advice Breaches to achieve positive results for the business in line with strategy and business plans. Proactively inputting to the strategy for the AUSPAC compliance advice team, performing and completing sufficient planning of assigned objectives to ensure appropriate risk management and coordinated approach for initiatives; Providing compliance advice to ensure QBE meets it's compliance and conduct obligations; Proactively managing QBE's regulatory risk by providing advice that is consistent with regulator and ombudsman expectations About you Your story will include strong people leadership capabilities, strong interpersonal skills in establishing relationships with senior stakeholders, as well as effective time management to meet deadlines. In addition, you will have strong influencing skills, a passion for breach advising, a strong regulatory understanding, with the ability to form insights, with at least 4 years experience in a compliance or risk management role within the financial services or general insurance industry. Additional Skills: Knowledge and understanding of the insurance industry and relevant compliance obligations will be highly regarded Strong communication skills with the ability to engage, build relationships and influence stakeholders Ability to work remotely, with cross-functional teams Relevant qualification in business, commerce or equivalent About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits QBE is an employer of choice amongst Australian insurers, offering a great range of benefits which enable you to bring your best self to work; including competitive salaries and bonus structures, hybrid working for the flexibility of working from home and the office, super matching and generous leave allowances. In addition to this, we also offer flexible parental leave for both parents and additional support services for our diverse community of employees. We've won many awards highlighting our strong culture and values, reinforcing our family and community focus. Apply now APPLY NOW and let's make it happen! Applications close: {Tuesday 30th January}, 11.55pm AEST/AEDT Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] Application Close Date: 29/01/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee The opportunity An opportunity for an Actuarial Analyst to join our Actuarial Specialty Reserving Team Location: Open but Sydney preferred Permanent Full Time Your new role The Actuarial community at QBE Insurance is full of experienced professionals who are incredibly passionate and dedicated to making a significant contribution to the way we operate our business. This is your opportunity to join this great community in the role of Actuarial Analyst in Reserving. You will perform actuarial calculations to assist the relevant business units within our Short Tail portfolios in obtaining and managing a profitable business by supporting the work of more experienced actuaries/reserving specialists. Additional responsibilities: Develop relationships with internal stakeholders" Demonstrate general understanding of the business unit and QBE support functions Develop broader awareness of industry issues Conduct actuarial or reserving research as required, including preparing, manipulating, interpreting data under the direction of a Senior Analyst or Manager Responsible for carrying out assignments or projects, performing actuarial analysis, investigations, and modelling under supervision" Build and check good code base for data preparation in repeatable and sustainable manner About You To be successful in this role, you will have: You have obtained a tertiary qualification in actuarial studies, mathematics, statistics or equivalent relevant disciplines. Your experience will include proven Actuarial expertise within General Insurance, in reserving or pricing, and are ready to take the next step in your career with a leading global insurer known for providing career development and progression opportunities. You have exceptional problem-solving and analytical skills and an ability to generate outside of the box creative solutions rather than following precedence. You will also have strong communication skills (both written and verbal) and can utilise these to liaise with stakeholders at varying levels across the business to influence best practice outcomes. About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage." We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 APPLY NOW and let's make it happen!" Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] Application Close Date: 30/01/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Location: Sydney Type: Permanent The opportunity Uplift and enhance the risk maturity of Group Investments and Group Treasury teams on a global scale. Your new role Join an exhilarating journey with the Global Investments & Treasury Risk and Governance Team at QBE. We are seeking a dynamic Manager to contribute to the strategic landscape of risk management for Group Investments (GI) and Group Treasury (GT). Reporting directly to the Head of Risk and Governance, you will play a pivotal role in enhancing the maturity of risk culture and fortifying the risk management framework. Lead Line 1 risk and governance forums, steering 3LoD meetings. Oversee GI and GT policies, ensuring compliance with Governing Document Management Standard. Serve as the primary contact for GI and GT, liaising with line 2 risk, internal audit, and external audit. Advise on authorities and governance paths for investment and treasury transactions. Evaluate operational risk for new initiatives, conducting due diligence. Execute Risk and Control Self-Assessments (RCSAs) and implement Third-Party Risk Management Policies. Your story so far To be successful as a Manager, Operational Risk & Governance, Investments & Treasury you will have proven experience with developing and implementing effective policies and practices. With a collaborative style and approach, you will bring senior leaders and all levels within GI and GT on the journey to integrate of Investments & Treasury risk activities and further uplift the current level risk maturity from embedded to self-sustaining. Professional qualifications such as audit, CA/CPA, CPRM, or relevant certifications. Proven experience in developing and implementing effective policies and practices. Relevant work experience in risk management and/or compliance, preferably in the financial services industry or global investment and treasury businesses. Expertise in conducting operational risk/control environment reviews and analyses. Hands-on experience with Enterprise Risk Management (ERM) systems, preferably RSA Archer. About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 18 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] Application Close Date: 01/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Location: Sydney or Perth Type: Permanent, full time The opportunity We currently have an opportunity for a Senior Underwriter to join the Elders General Insurance team in Sydney or Perth. Your role will be to achieve sustainable profit and growth for Elders through the provision of specialist advice, direction and technical support, and the delivery of excellent levels of customer service to all Insurance Agents within your assigned portfolio. You'll also underwrite business in accordance with business plans within set underwriting guidelines, service standards and individual earned underwriting authority. We are looking for commercially astute individuals who are passionate, customer focused and able to develop strong business relationships both internally and with our Agency network."You will also bring your initiative, resilience and thrive in to a fast-paced changing environment. Your new role A day in the role may look a bit like this; Underwrite new business and renewals providing quotes in a timely and professional manner Participate in meetings, as required, to support the development of strategy, share knowledge and best practice Monitor and review underwriting standards procedures and checklists Ensure all documentation is accurate and complies with organizational guidelines and legislative requirements Develop and maintain good working relationships with all customers, intermediaries and internal stakeholders Evaluate risk for new business in accordance with standards, to ensure profitable growth Maintain strong knowledge of current legislation, best practice, underwriting acceptance levels, systems and organisational guidelines Coach/mentor Underwriters and Assistant Underwriters, on either a formal or informal basis About you To be successful in this role you will ideally have the following skills and attributes; Commercial background will be an advantage Flexibility to work across a changing portfolio Strong/established customer/broker relationships Broad understanding of class specific underwriting and reinsurance knowledge Proven knowledge of relevant market conditions for specific class/portfolio Excellent verbal and written communication skills with strong attention to detail About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 18 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now! APPLY NOW and let's make it happen! Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] Application Close Date: 28/01/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Location: Sydney Type: Permanent, full time The opportunity QBE's Australia Pacific (AUSPAC) Division is embarking on an enterprise digital transformation, which is fundamentally different to anything undertaken previously. The AUSPAC Modernisation will materially improve our customer, partner, and employee experiences to deliver our AUSPAC strategy. By placing value and emphasis on a human centred approach, we will be there for people when they need us most, driven by our purpose of enabling a more resilient future. To ensure effective operational risk management of this Modernisation, we are currently hiring for the Head of Operational Risk - Modernisation role. Your new role As a key first line of defence for the operational risk of the AUSPAC Modernisation, this role will be crucial to ensure that program risks are effectively anticipated and managed. To do this, you will: Lead first line risk management and control testing Collaborate closely with operational risk peers and partners in first, second and third line risk to ensure alignment Provide commercially and technically astute, pragmatic recommendations which balance risk with opportunity Set up the Modernisation for success through proactive risk management and guidance on corrective actions Be the central point of contact for all Modernisation related risk activities including the coordination of all operational risk management functions, risk governance, regulatory and compliance and risk performance tracking About you Key to your success will be your ability to demonstrate expertise in risk management principles within a complex, regulated environment. You will have strong consultation and influencing skills, with the ability to provide practical, pragmatic risk solutions in a fast-paced and ambiguous environment. You will also have A strong sense of autonomy and leadership, with an ability to drive outcomes through others within a matrix environment Exceptional stakeholder and relationship management skills, developing extensive networks to drive thought leadership Demonstrated ability to work within an environment of ambiguity and change, reprioritising outcomes as and when required Experience with Agile ways of working and large scale enterprise transformation including regulatory approvals will be highly valued About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 18 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Australian Workplace Equality Index (AWEI) Platinum Employer since 2022 - the definitive national LGBTIQ+ benchmark for workplace inclusion recognising employers achieving Gold status for 4 or more years Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] Application Close Date: 04/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Location: Sydney Type: 12 month fixed term contract The opportunity Reporting to the General Manager, Organisational Development and Employee Experience (ODEX), your primary role will be to partner with the Global Learning & Leadership Team in the design and development of the AUSPAC QBE (and Home Market) Learning and Leadership agenda. You will also lead a team of three consultants in the implementation of same. As the AUSPAC Division has recently commenced a significant transformation journey, there is opportunity and need to revisit and reset QBE's learning and leadership agendas to enable the continued growth of our people and business with an emphasis on investing in our leadership and people capabilities for today and tomorrow. Your new role This role is responsible for leading the Home Market approach to Learning & Leadership Development. This will be done by designing and implementing learning and leadership strategy and solutions across AUSPAC and Home Market. Your other primary responsibilities include: Build the professional development & leadership capability of our people, with a balance between current state needs and future state aspirations. Partner closely with the Global Talent Team, People Business Partnering, Talent Team and other key stakeholders to understand the learning and leadership needs of the employees of AUSPAC/Home Market and use these insights to inform our Learning for All and other core leadership offerings. Manage the Learning & Leadership Team (x3). Lead the local embedment of the QBE Leadership Attributes across the employee life cycle. Set local Leadership 360 tool strategy and governance (and debrief certification where appropriate) across home market. Engage and manage other learning and leadership tools and capability solutions as required. Identify and plan investment from ODEX budget to deliver against annual People Plan. Effective vendor management. About you To be successful as the Senior Manager - Leadership & Learning you will have: Understanding and application of adult learning approaches and human centered design Strong project management skills Strong relationship management and influencing skills - ability to interact at an executive/strategic level Strong consulting, negotiation and facilitation skills A commercially focused and pragmatic approach to delivery of leadership and learning solutions Experience in consulting and delivery of leadership and learning solutions Demonstrated business partnering/internal consulting experience Experience in fast moving complex matrix structures Understanding of an experience in deploying digital first learning solutions Strong knowledge of adult learning and instructional design principles About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 18 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now! APPLY NOW and let's make it happen! Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] Application Close Date: 03/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Location: Parramatta or Newcastle 12-month fixed term contract with full-time hours The opportunity An exciting opportunity has become available for a Dispute Resolution Specialist to join our thriving Customer Relations and Advocacy team. Reporting to the Senior Manager, Internal Review, the role presents a unique opportunity to contribute to QBE's success. QBE is passionate about making a difference to the lives of those injured in a motor vehicle accident and this role will see you join a high performing team responsible for the management of disputes made by customers. You, as the decision maker, will have the opportunity to deliver fair and equitable outcomes and improve the overall customer experience in this maturing CTP Reform Scheme. Your new role Manage organisational obligations and compliance in relation to the conduct of disputes under the Motor Accident Injuries Act 2017 (NSW), as well as other Regulations, Guidelines and Statutory Frameworks Exposure to disputes before the Personal Injury Commission Provide recommendations in relation to process and decision-making improvements, to enhance alignment with the Objects of the Act Review and deliver sound, timely decisions for disputes. Proactively identify systemic causes of disputes and contribute to the development of creative and beneficial solutions Foster and maintain strong stakeholder relationships, both internally and externally, including medical and allied health practitioners, rehabilitation providers, legal representatives, regulators, and cross-functionally across QBE Provide subject matter expertise and identify continuous improvement training opportunities for our business About you Experience in allied health, claims or legal background within a personal injury scheme (CTP, workers compensation, etc), and/or clinical exposure being highly advantageous Highly developed communication skills, both written and verbal, with a strong understanding and interpretation of medical terminology. Ability and initiative to make decisions and recommendations Proven ability to influence stakeholders to improve performance and achieve excellent outcomes. Proven success in driving continuous improvement initiatives, have complex problem resolution ability and business acumen. Previous experience in coaching, mentoring or developing others would be highly regarded. Solution focused individual with a resolution mindset approach About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 APPLY NOW and let's make it happen! Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] Application Close Date: 01/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Location: Sydney Type: Permanent, full time The opportunity We have an exciting opportunity to join the Business Transformation team as Head of Distribution and Underwriting Digitisation. In this role you will provide the vision for Business lines technology and digital strategy and lead a team to deliver on the Technology and Digital roadmap aligned with our Agile ways of working. In support of Business's broader transformation and modernisation program, you will be a key interface between Business product lines, process simplification and process engineering, data, change delivery and technology functions. You will build strong relationships across QBE to leverage existing and market knowledge to ensure our delivery is strategic and aligns to QBE's long term digital roadmap vision. Your new role A day in the role may look a bit like this; As a Product Manager, lead the Agile Release Train squads via our two in the pocket model, alongside your Release Train Engineer. Develop the technology and digital visions and strategy for Business, which focusses on capability uplift and transform for our business partners and brokers, who trade with us via electronic channels. Coordinate with process simplification, data & analytics and Business product units, to design modern technology platforms and digital solutions for our underwriters and broker partners. Lead the build and delivery of underwriting and digital assets using Agile methodology, to agreed timelines, accountabilities, and governance controls. Lead the prioritisation of deliverables and initiatives aligned with technology and digital strategy back-logs. Develop and share insights from internal and external networks and environmental scans. Work closely across QBE's global network to ensure knowledge and asset sharing. Happy to talk flexible working. About you To be successful you will have.... Extensive experience in general insurance digital platform development (greenfield), applications optimisation, automation strategy and technology platform ecosystem delivery. Extensive experience and a strong in-depth understanding of insurance product distribution, especially how general insurance brokers transact electronically with insurers such as QBE, for SME Business Package and Farm Package products. Extensive experience and a strong in-depth understanding of negotiated products lines / commercial insurance product underwriting processes and operating models. Extensive experience and knowledge on API orchestration platforms and solutions. Strong experience in leading Agile delivery value streams and squads. Sound understanding of DevOps ways of working model and methodology. Excellent strategy development, negotiation, and problem-solving skills. Strong leadership, relationship management and communications skills. Knowledge and experience on technology platform data architectures. Knowledge and experience on technology application ecosystems and vendor engagement. About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 18 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now! APPLY NOW and let's make it happen! Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] Application Close Date: 03/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Location: Parramatta Permanent full-time role The opportunity This role will see you exercising a wide range of skills as part of QBE's dispute resolution process with our customers at the forefront of our mind. You will be joining a collaborative team where you will manage a portfolio of complaints in accordance with QBE's complaints management processes. Your attention to detail and commitment to improving the customer experience will also see you playing a part in identifying root causes of complaints and opportunities for improvement that would lead to a better customer outcomes. A key element of the role will involve assessing, investigating and critically analysing policies, legislation and expert evidence along with adopting a proactive, solution focused mindset to resolving customer issues. You are the final decision maker and will manage a portfolio of either External or Internal dispute resolution complaints. You will be engaging with internal and external stakeholders to manage complaint resolution requirements and outcomes - encompassing organisational, code of practice, legislative and scheme requirements. Being the final decision maker for QBE, you will be required to communicate the outcome of your decisions with customers and appropriate stakeholders demonstrating a professional and empathetic manner. Your responsibilities may also include the following: Support the delivery and execution of the Customer Relations & Advocacy strategy and business plan objectives Ensure the organisational obligations under the law and the General Insurance Code of Practice are adhered to when managing complaints and disputes Ensure organisational procedures in relation to complaints and compliance breaches are followed Provide feedback on process, product and service improvements to minimize recurrence or mitigation of issues for customer dissatisfaction Provide SME (subject matter expert) support for internal stakeholder enquiries in relation to decisions, General Insurance Code of Practice and the Insurance Contracts Act In the assessment of your complaint management obligations review and assess compliance by business units with Code of Practice and legislation Undertake timely and accurate response to all complaints and disputes, providing a fair and reasonable outcome for the customer Work collaboratively with key internal and external business stakeholders About you We are looking someone that has extensive experience within the same or a similar (Claims, Legal, Product or Underwriting) technical role and can bring with them their knowledge and passion for customer relations, advocacy and dispute resolution. Possessing the following will help ensure success in the role: Insurance or legal background is advantageous; Must have a solid understanding of risk, compliance and policy General Understanding of AFCA's expectations, approach to complaint handling, fees and determinations (if handling external complaints) Ability to problem solve and build strong relationships with customers and stakeholders Strong written and verbal communication skills, including great negotiation skills Excellent time management skills, ability to work under pressure and with pace when required Take accountability and ownership of tasks acting with integrity despite pressures and challenges Passionate about providing a gold standard service to our customers and stakeholders and ability to show high levels of empathy Solution focused individual with a resolution mindset approach Impeccable attention to detail and ability to make decisions within challenging circumstances Team player with collaborative mindset and a high level of resilience About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 APPLY NOW and let's make it happen! Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] Application Close Date: 01/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

We Are Social is currently seeking an Accounts Payable Officer to join our Finance Team. In this role, you will play a crucial part within the agency, closely collaborating across all departments.

"If you enjoy working in a fast-paced environment, collaborating with other colleagues in the business while maintaining attention to detail, this role might be for you." - Dave Munro, Finance Director APEC

Please note that this is a maternity leave cover position for 12 months starting around March 25, and the role is part-time (3 or 4 days a week).

KEY RESPONSIBILITIES

This role is designed for someone who is a self-directed learner and is comfortable working on the following deliverables:

Accounts Payable:

• Manage and process supplier invoices, staff expenses, corporate credit cards, Weel account (virtual credit card), and Uber account transactions (around 100 transactions per week).
• Prepare and review WorkBook weekly payment proposals for approval by the Finance Director
• Weekly payment run for international and local suppliers
• Promote We Are Social finance processes, share your knowledge with those around you, and use the expertise available to broaden your own development.

Relationship Management:

• Develop strong relationships across the business
• Contribute to a thriving agency culture

While the specific content of your role is clearly defined, the nature of the demands placed on us by our clients means that this role will evolve over time and needs a ‘can do’ approach.

ROLE SPECIFIC REQUIREMENTS

For this role, we are looking for someone with:

• Minimum 2–3 years of experience working in the finance department.
• Attention to detail in a fast-paced environment.
• Naturally process-driven but can also think outside of the box
• Collaborator and good communicator (written and verbal).
• Confidence with IT (especially Excel and any financial software packages).
• Discreet and trustworthy.
• Australian working rights.

WHAT’S IN IT FOR YOU? 

• The opportunity to join the world’s leading social specialist network with over 1300 social experts in 19 offices around the world.
• Flexible work arrangements and a dog-friendly, modern office in Chippendale.
• Loads of team bonding opportunities including Wellness Wednesday’s and Cocktail Friday’s.
• Volunteer days, quarterly awards, employee assistance program and more….

ABOUT WE ARE SOCIAL

We Are Social is a socially-led creative agency operating globally at the forefront of marketing and culture. We are the world’s leading social specialist network: Over 1300 social experts in 19 offices around the world proving the power of social thinking to drive business value. We help brands immerse their stories in the real conversations their audience are having. We generate sharp strategies and inspiring campaigns, based on social insights for forward-thinking brands like Samsung, TikTok, Audi, Mastercard, Kayo, PWC and Colgate.

We’re focused on creating ideas worth talking about. How do we do that?

• We put social thinking at the centre of what we do.
• We connect people and brands in meaningful ways.
• We create ideas worth talking about.
• We Are Social.

Here in Sydney, we are a group of people from different walks of life, united by a passion for popular culture. We Are Social is an equal opportunity employer, we value diversity of thought and experience at our company. Learn more about our culture and our work.

INTERESTED?

Are you interested in the opportunity you just read? If you have any questions, don’t hesitate to contact Sangita de Jong (People & Culture Manager at [email protected]). You can apply by sending us your CV and cover letter. In the interview process, you will meet, among others, Dave Munro (Finance Director APAC) and Vijya Patel (Revenue and Billings Officer)

Job Summary Sydney Contract JN -012024-1954960 Jan 27, 2024 Competitive Job Description Our client, a house hold brand name in Australia, is embarking on a multi-year payroll and award interpretation journey and is seeking the services of Senior Business Analyst. Our client, a household brand name in Australia, is embarking on a multi-year payroll and award interpretation journey and is seeking the services of Senior Business Analyst to help create a successful outcome for the business. What you'll be doing: Execute payroll process and system strategy with the alignment to standardizing, streamlining and automating processes to drive business efficiencies Collaborate with system vendors, local country teams, and payroll to implement payroll solution Be foremost expert on the payroll and award interpretation processes Facilitate workshops and elicit requirements from key stakeholder Collaborate with IT to translate business requirements into technical solutions/plans and prioritize future enhancements Support the execution of design sessions to optimize the process and system configuration to streamline the end-user experience Support new requests and/or system enhancements to drive continuous improvement Communicate updates, systems and business changes to stakeholders as needed What experience you'll have: Excellent communication, organization, customer service, interpersonal and analytical skills are required with the ability to work effectively with third parties Extensive experience in enterprise payroll and award interpretation transformations (5 + years) Strong background in business process, any lean (Six Sigma) experience would he highly regarded Must be a team player, dedicated, and reliable Must demonstrate a high level of confidentiality and discretion Good time management skills are required Must be able to lead multiple projects simultaneously Experience in a high-volume, high-intensity position is required with the ability to meet critical processing deadlines under tight time constraints Must have advanced experience with computer packages, applications, and other technical tools sets

Primary Details Time Type: Full time Worker Type: Employee National Portfolio Specialist, Target Market Determinations Location: Melbourne, Sydney or Brisbane Type: 12-month fixed term contract, full time The opportunity In this role, you will provide support to the Consumer Portfolio & Product Governance teams in the development and implementation of TMD updates for Consumer retail products to support the regulatory change project initiatives to satisfy business objectives. Your new role Assist in the implementation of project governance framework by development and delivery of regulatory change Support the project leads in preparing for and participating in project stand-ups to track progress using Agile methodology Excellent skills in personal work organisation and time management. Model high level of risk maturity in everyday behaviour Proven ability to step into problems; analyse and recommend solutions timely. Coordinate and facilitate workshops sessions Happy to talk flexible working About you Strong Technical Insurance product knowledge and drafting experience Thorough understanding of regulatory framework as it applies to general insurance Detailed understanding of key legislation monitored by ASIC Ability to draft and produce business documentation and reports with attention to detail Proven ability to step into problems; analyse and recommend solutions timely. Excellent skills in personal work organisation and time management. About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage." We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now! APPLY NOW and let's make it happen!" Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Claims Officer - Major Loss Location: Brisbane, QLD or Parramatta, NSW Type: Permanent, full time The opportunity Join our team as an experienced Claims Officer - Major Loss. Handle Commercial and Domestic damages from fire, floods, theft, and more. Leverage your customer service expertise for success and growth in high-value claims within the dynamic insurance industry. This role specialises in Commercial and Domestic property claims, offering an exciting and challenging opportunity to collaborate with our broker partners, customers, loss adjusters, builders, and suppliers for effective and efficient claims management. Your new role Provide outstanding customer service via verbal, written and in-person interactions Guide and provide support to people throughout their recovery Build and maintain strong relationships with both internal and external stakeholders Work in a fast-paced and dynamic work environment End to end claims management of complex major loss property claims with guidance from your leaders Happy to talk flexible working A bout you Previous experience in handling large value commercial property claims ISR experience will be highly regarded Customer focused with a genuine care for people Possess resilience and the ability to remain composed under pressure Demonstrate confidence in decision-making and empowerment, coupled with the capacity to actively listen and guide stakeholders through the claims process with empathy Demonstrate proficiency in computer skills, adaptability to new systems, effective prioritisation of work, and a willingness to seek assistance when required About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage." We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now! APPLY NOW and let's make it happen!" Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] Application Close Date: 01/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Claims Officer Location: Parramatta, NSW or Melbourne, VIC Type: 12-month fixed term contract, full time hours The opportunity Our aspiration is to provide a world class claims service by seeking out the best way to help our customers during their time of need, whether it's assisting to facilitate the rectification of defective work in their home, or assisting in the completion of their new home build following the insolvency of their builder. The start of this journey is to build Australia's most respected Builders Warranty claims team and to do this we recognise that we must invest in our people. You will be providing delivery of superior claims service, determining proper policy coverage to conclude, investigate, and evaluate assigned cases. Your new role We are looking for a solutions focused individual, who pride themselves on providing an exceptional customer experience at every point of contact. Self-motivated individuals who maintain these levels of excellence through times of change and show resilience in the face of a challenge. About you Previous experience in property or builder warranty is highly advantageous but not essential An insurance or similar background where you have provided a world class customer service experience and have shown passion to grow and develop A strong focus on customer service with the ability to build rapport over the phone and handle varying customer expectations and demands A highly empathetic approach to dealing with customers, possessing the ability to be friendly yet professional Self-motivated with excellent organisational skills About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage." We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now! APPLY NOW and let's make it happen!" Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Location: Open and flexible Type: Permanent, full time position The opportunity A unique opportunity has arisen for a well experienced insurance professional to join QBE Insurance in the role of Actuarial Senior Manager, Reserving Platform and Process Optimisation . In this role you will be responsibility for ensuring the performance, sustainability and effectiveness of AUSPAC's reserving platform, and will support the Chief Reserving Actuary to develop and execute a range of initiatives to enhance Actuarial team capability and performance. On a regular basis, this role will require you to: Liaise with Heads of reserving to design the end to end reserving process, and vision for the reserving platform and Actuarial team capability Aligned to the longer term vision for the reserving platform, develop and prioritise a list of enhancements, and lead delivery of these Day to day lead the platform vendor relationship, supporting the Chief Reserving Actuary to manage the overall relationship and ensure high quality services are delivered Lead a team to support ongoing platform performance, liaising with the software vendor, QBE IT and reserving teams to ensure smooth operation of the software Support the Chief Reserving Actuary in developing and delivering data and process optimisation initiatives spanning the AUSPAC Actuarial Team Liaise with Strategic Finance to develop a list of continuous improvement initiatives, and oversea delivery of these initiatives About you Proven ability and drive to lead and implement change initiatives within an organization. Demonstrated experience engaging effectively with team members at all levels. Strong technical skills with a background in one or more of Actuarial, Analytics or Data, with a preference for general insurance reserving experience Demonstrated capability to develop and deliver projects or programs of work Ability to present effectively and strong relationship-building skills. About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage." We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now! APPLY NOW and let's make it happen!" Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] Application Close Date: 29/01/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Risk Analyst The Asian Infrastructure Investment Bank (AIIB) is a multilateral development bank whose mission is financing the Infrastructure for Tomorrow-infrastructure with sustainability at its core. We began operations in Beijing in January 2016 and have since grown to 109 approved members worldwide. We are capitalized up to USD100 billion and Triple-A-rated by the major international credit rating agencies. Working with partners, AIIB meets clients' needs by unlocking new capital and investing in infrastructure that is green, technology-enabled, and promotes regional connectivity. This position will be under the Risk Management Stream. The Risk Analyst will support risk analysis and monitoring of AIIB's balance sheet in accordance with the Bank's risk management policy and appetite. They will conduct comprehensive data analysis, risk quantification and reporting, and risk monitoring and driver analysis. The analyst shall collaborate with multiple internal departments to ensure high-quality data and consistent rules/logics are used in risk reporting and metrics calculation. They shall also effectively support the continuous development of the department's risk management platform and risk dashboards, as well as the enhancement of the Bank's risk limit management. Responsibilities: Specific responsibilities include, but are not limited to: Prepare daily/monthly risk reporting, with a strong focus on data preparation including data quality check, data validation among different sources, data supplement and correction, etc. Analyse root cause of data quality issues / data discrepancies for risk data mart (RMD) and risk management platform (RMP). Perform periodic review and update of reference & meta data for various modelling purposes within RDM and RMP. Support risk driver analysis of daily risk quantification. Support logic / methodology updates of RMD internal developed dashboards / reports. Communicate business requirements to RDM development team on new feature / small scale development. Gather and analyze data to support ad-hoc risk analytics. Document business processes / risk calculation processes implemented within RDM and RMP. Perform other related duties as assigned. Requirements: Bachelor's or Master's degree in relevant field of mathematics, statistics, operations research, finance, economics, or computer science. Minimum 2 years (for Bachelor's degree holders), or 1 year (for Master's degree holders) of relevant experience preferably in credit, market risk, and/or portfolio risk management experience in financial institutions. In-depth knowledge of data analysis, financial market theories and products; understanding of financial markets and credit and market risk metrics; knowledge of financial models (such as PD/LGD/EAD, credit scorecard, economic capital, interest rate models, etc.) Ability to report and interrogate systems to produce analysis and resolve discrepancies/queries. Analytical and technical/statistical skills with proven ability to process large datasets into meaningful information. Strong critical thinking skills. Demonstrable ability to pay strong attention to detail is essential. Good team player with high level of integrity. SQL, Excel VBA, Python, or R programming skills. Familiar with visualization techniques such as Power BI / Tableau / Google Data Studio / Python Matplotlib, etc. Proficient in oral and written communication skills in English. AIIB is committed to diversity, transparency and inclusion. We believe our strength comes from having a team with the right diverse skills, experiences and abilities selected through a merit-based competitive process. We actively encourage applications from people from both within and outside AIIB members, regardless of nationality, religion, gender, race, disability or sexual orientation. Previous experience and qualifications will determine the grade and job title at which successful applicants will enter AIIB. Join us and help create a prosperous and sustainable Asia while growing your career in a diverse and innovative environment. ALL CURRENT VACANCIES * Closing Date: All opportunities close at 11:59 p.m. (GMT+8) on the dates listed. ** Job Type: Recruitment of staff is conducted through a merit-based competitive selection process. AIIB shall strive to provide employment opportunities open to all suitably qualified applicants, regardless of religion, gender, race, disability, sexual orientation or nationality.

Environment and Social Analysts The Asian Infrastructure Investment Bank (AIIB) is a multilateral development bank whose mission is financing the Infrastructure for Tomorrow-infrastructure with sustainability at its core. We began operations in Beijing in January 2016 and have since grown to 109 approved members worldwide. We are capitalized up to USD100 billion and Triple-A-rated by the major international credit rating agencies. Working with partners, AIIB meets clients' needs by unlocking new capital and investing in infrastructure that is green, technology-enabled, and promotes regional connectivity. AIIB is recruiting Environment and Social Analysts under the Environment & Social Development Stream. The Environment and Social Analysts will be assigned to the Operational Services Department (OSD) and will help in the preparation of both private sector and sovereign finance operations, implementation and reporting of projects as well as the conduct of any necessary research and analytical work, under the supervision of Senior Specialists. Their assignments will help them develop skills in the application of environmental, social and climate provisions at the operational level. Analysts will rotate assignments and assume different roles and responsibilities related to environmental, social and climate agenda. Responsibilities: Specific responsibilities include, but are not limited to: Support AIIB's due diligence on the environmental and social aspects of projects, conduct desk studies to assess the environmental and social (ES) feasibility of AIIB's projects. Support the screening of the projects for potential environmental, social and climate change-related risks and impacts. Conduct studies on country systems and regulations of environmental social issues. Support the appraisal of the environmental social risks and impacts associated with investment projects against the requirements of AIIB's Environmental and Social Framework ESF. Support the review of Environmental and Social Impact Assessments (ESIA) and Environmental and Social Management Plans (ESMP) prepared by clients. Support the monitoring of the implementation of ES aspects of projects and project compliance with AIIB's ES requirements for low-risk projects, and address any issues that may arise during project implementation, including any changes in project design or scope. Support the preparation and review of project documents. Help organize training sessions on the ES impact management systems for AIIB staff and clients; and contribute to AIIB's knowledge base on environmental and social aspects, particularly related to climate change, biodiversity and ecosystem services, and emerging ESG frameworks, land acquisition and involuntary resettlement, livelihoods, grievance management, and stakeholder engagement, among others. Requirements: Bachelor's or Master's degree in a relevant field of environmental and social sciences, including environmental planning, environmental science, human ecology, engineering, policy or management. 2-3 years (for Bachelor's degree holders), or 1-2 years (for Master's degree holders) of relevant experience; doing research or working in ES development-related research institutes/universities, NGOs, government or consulting firms preferred. High levels of competency in quantitative and qualitative research methods. Knowledge of one or more areas of environmental and social impact and risks management, such as ESIA, biodiversity, labor, occupational health and safety, involuntary resettlement, indigenous peoples, gender, and inclusion. Experience of working in developing countries a plus. Good team player with strong initiative. Proficient in oral and written communication skills in English. AIIB is committed to diversity, transparency and inclusion. We believe our strength comes from having a team with the right diverse skills, experiences and abilities selected through a merit-based competitive process. We actively encourage applications from people from both within and outside AIIB members, regardless of nationality, religion, gender, race, disability or sexual orientation. Previous experience and qualifications will determine the grade and job title at which successful applicants will enter AIIB. Join us and help create a prosperous and sustainable Asia while growing your career in a diverse and innovative environment. ALL CURRENT VACANCIES * Closing Date: All opportunities close at 11:59 p.m. (GMT+8) on the dates listed. ** Job Type: Recruitment of staff is conducted through a merit-based competitive selection process. AIIB shall strive to provide employment opportunities open to all suitably qualified applicants, regardless of religion, gender, race, disability, sexual orientation or nationality.

The Asian Infrastructure Investment Bank (AIIB) is a multilateral development bank whose mission is financing the Infrastructure for Tomorrow-infrastructure with sustainability at its core. We began operations in Beijing in January 2016 and have since grown to 103 approved members worldwide. We are capitalized up to USD100 billion and Triple-A-rated by the major international credit rating agencies. Working with partners, AIIB meets clients' needs by unlocking new capital and investing in infrastructure that is green, technology-enabled and promotes regional connectivity. AIIB's Investment Operations comprises two regional teams, 1 and 2. Each regional team is led by a Vice President (VP) and reporting staff includes client relations specialists, technical specialists, and bankers. Region 1 is responsible for South East Asia, the Pacific Islands, and South Asia (except Pakistan and Afghanistan), while Region 2 covers Pakistan, Afghanistan, Central Asia, East Asia, West Asia, Europe, Africa and Latin America. The Banking Department for each team has the following business lines: (i) Capital Markets and Structured Products, (ii) Digital Infrastructure and Other Productive Sectors, (iii) Financial Institutions and Syndication, and (iv) Private Equity. The Senior Investment Officers / Investment Officers are expected to work with other team members in the origination and execution of debt market investments (such as loans and guarantees), equity market investments (such as indirect equity investments via private equity funds as well as direct equity investments both in corporate platforms and in specific projects), and/or capital market investments (such as corporate bonds, green bonds, project bonds and other asset-backed securities). The Senior Investment Officers / Investment Officers are expected to work closely with other relevant AIIB departments. Responsibilities: Origination and execution of investment projects in the relevant mandated areas; Conduct research on projects and clients; Represent the Banking Department in internal meetings and assist in coordination and reporting; As project lead, conduct due diligence and approval processes, with emphasis on ensuring that key economic, financial, technical, and legal issues are considered and mitigants incorporated in the financing structure and legal documents; Analyze financial statements and assist project team leaders in structuring transactions; prepare project and corporate financial models; Support internal Bank coordination through information exchanges and teamwork with relevant divisions of the Bank, support the Banking Department to achieve its targets and objectives; and Perform ad hoc tasks assigned by senior management of the Department. Requirements: Minimum 5-10 years of relevant work experience in the field of corporate/project finance gained from prior positions with commercial/investment banks and/or international financial institutions. Experience in structuring comprehensive solutions across financial products using debt, private equity and funds, and/or capital market instruments. Experience working on investment projects Demonstrated project lead and management skills, with proven ability to identify, engage and work with different stakeholders across private and public sectors, such as issuers, institutional investors, regulators, banks and other intermediaries. Effective financial, analytical and modeling skills, and credit skills will be an advantage. Effective interpersonal and organizational abilities, as well as excellent written and oral communication skills. Proficient oral and written communication skills in English, knowledge of a language(s) of a country in which AIIB invests would be an advantage. Master's degree or equivalent with specialization in business administration or finance, or related fields. AIIB is committed to diversity, transparency, and inclusion. We believe our strength comes from having a team with the right diverse skills, experiences and abilities selected through a merit-based competitive process. We actively encourage applications from people from both within and outside AIIB members, regardless of nationality, religion, gender, race, disability, or sexual orientation. Join in AIIB's mission to promote sustainable infrastructure investments and to improve social and economic outcomes in Asia and beyond. Previous experience and qualifications will determine the grade and job title at which successful applicants will enter AIIB. ALL CURRENT VACANCIES * Closing Date: All opportunities close at 11:59 p.m. (GMT+8) on the dates listed. ** Job Type: Recruitment of staff is conducted through a merit-based competitive selection process. AIIB shall strive to provide employment opportunities open to all suitably qualified applicants, regardless of religion, gender, race, disability, sexual orientation or nationality.