Primary Details Time Type: Full time Worker Type: Employee Location: Sydney Type: Permanent, full time The opportunity We have an exciting opportunity to join the Business Transformation team as Head of Distribution and Underwriting Digitisation. In this role you will provide the vision for Business lines technology and digital strategy and lead a team to deliver on the Technology and Digital roadmap aligned with our Agile ways of working. In support of Business's broader transformation and modernisation program, you will be a key interface between Business product lines, process simplification and process engineering, data, change delivery and technology functions. You will build strong relationships across QBE to leverage existing and market knowledge to ensure our delivery is strategic and aligns to QBE's long term digital roadmap vision. Your new role A day in the role may look a bit like this; As a Product Manager, lead the Agile Release Train squads via our two in the pocket model, alongside your Release Train Engineer. Develop the technology and digital visions and strategy for Business, which focusses on capability uplift and transform for our business partners and brokers, who trade with us via electronic channels. Coordinate with process simplification, data & analytics and Business product units, to design modern technology platforms and digital solutions for our underwriters and broker partners. Lead the build and delivery of underwriting and digital assets using Agile methodology, to agreed timelines, accountabilities, and governance controls. Lead the prioritisation of deliverables and initiatives aligned with technology and digital strategy back-logs. Develop and share insights from internal and external networks and environmental scans. Work closely across QBE's global network to ensure knowledge and asset sharing. Happy to talk flexible working. About you To be successful you will have.... Extensive experience in general insurance digital platform development (greenfield), applications optimisation, automation strategy and technology platform ecosystem delivery. Extensive experience and a strong in-depth understanding of insurance product distribution, especially how general insurance brokers transact electronically with insurers such as QBE, for SME Business Package and Farm Package products. Extensive experience and a strong in-depth understanding of negotiated products lines / commercial insurance product underwriting processes and operating models. Extensive experience and knowledge on API orchestration platforms and solutions. Strong experience in leading Agile delivery value streams and squads. Sound understanding of DevOps ways of working model and methodology. Excellent strategy development, negotiation, and problem-solving skills. Strong leadership, relationship management and communications skills. Knowledge and experience on technology platform data architectures. Knowledge and experience on technology application ecosystems and vendor engagement. About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 18 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now! APPLY NOW and let's make it happen! Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] Application Close Date: 03/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Location: Parramatta Permanent full-time role The opportunity This role will see you exercising a wide range of skills as part of QBE's dispute resolution process with our customers at the forefront of our mind. You will be joining a collaborative team where you will manage a portfolio of complaints in accordance with QBE's complaints management processes. Your attention to detail and commitment to improving the customer experience will also see you playing a part in identifying root causes of complaints and opportunities for improvement that would lead to a better customer outcomes. A key element of the role will involve assessing, investigating and critically analysing policies, legislation and expert evidence along with adopting a proactive, solution focused mindset to resolving customer issues. You are the final decision maker and will manage a portfolio of either External or Internal dispute resolution complaints. You will be engaging with internal and external stakeholders to manage complaint resolution requirements and outcomes - encompassing organisational, code of practice, legislative and scheme requirements. Being the final decision maker for QBE, you will be required to communicate the outcome of your decisions with customers and appropriate stakeholders demonstrating a professional and empathetic manner. Your responsibilities may also include the following: Support the delivery and execution of the Customer Relations & Advocacy strategy and business plan objectives Ensure the organisational obligations under the law and the General Insurance Code of Practice are adhered to when managing complaints and disputes Ensure organisational procedures in relation to complaints and compliance breaches are followed Provide feedback on process, product and service improvements to minimize recurrence or mitigation of issues for customer dissatisfaction Provide SME (subject matter expert) support for internal stakeholder enquiries in relation to decisions, General Insurance Code of Practice and the Insurance Contracts Act In the assessment of your complaint management obligations review and assess compliance by business units with Code of Practice and legislation Undertake timely and accurate response to all complaints and disputes, providing a fair and reasonable outcome for the customer Work collaboratively with key internal and external business stakeholders About you We are looking someone that has extensive experience within the same or a similar (Claims, Legal, Product or Underwriting) technical role and can bring with them their knowledge and passion for customer relations, advocacy and dispute resolution. Possessing the following will help ensure success in the role: Insurance or legal background is advantageous; Must have a solid understanding of risk, compliance and policy General Understanding of AFCA's expectations, approach to complaint handling, fees and determinations (if handling external complaints) Ability to problem solve and build strong relationships with customers and stakeholders Strong written and verbal communication skills, including great negotiation skills Excellent time management skills, ability to work under pressure and with pace when required Take accountability and ownership of tasks acting with integrity despite pressures and challenges Passionate about providing a gold standard service to our customers and stakeholders and ability to show high levels of empathy Solution focused individual with a resolution mindset approach Impeccable attention to detail and ability to make decisions within challenging circumstances Team player with collaborative mindset and a high level of resilience About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 APPLY NOW and let's make it happen! Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] Application Close Date: 01/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee National Portfolio Specialist, Target Market Determinations Location: Melbourne, Sydney or Brisbane Type: 12-month fixed term contract, full time The opportunity In this role, you will provide support to the Consumer Portfolio & Product Governance teams in the development and implementation of TMD updates for Consumer retail products to support the regulatory change project initiatives to satisfy business objectives. Your new role Assist in the implementation of project governance framework by development and delivery of regulatory change Support the project leads in preparing for and participating in project stand-ups to track progress using Agile methodology Excellent skills in personal work organisation and time management. Model high level of risk maturity in everyday behaviour Proven ability to step into problems; analyse and recommend solutions timely. Coordinate and facilitate workshops sessions Happy to talk flexible working About you Strong Technical Insurance product knowledge and drafting experience Thorough understanding of regulatory framework as it applies to general insurance Detailed understanding of key legislation monitored by ASIC Ability to draft and produce business documentation and reports with attention to detail Proven ability to step into problems; analyse and recommend solutions timely. Excellent skills in personal work organisation and time management. About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage." We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now! APPLY NOW and let's make it happen!" Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Claims Officer - Major Loss Location: Brisbane, QLD or Parramatta, NSW Type: Permanent, full time The opportunity Join our team as an experienced Claims Officer - Major Loss. Handle Commercial and Domestic damages from fire, floods, theft, and more. Leverage your customer service expertise for success and growth in high-value claims within the dynamic insurance industry. This role specialises in Commercial and Domestic property claims, offering an exciting and challenging opportunity to collaborate with our broker partners, customers, loss adjusters, builders, and suppliers for effective and efficient claims management. Your new role Provide outstanding customer service via verbal, written and in-person interactions Guide and provide support to people throughout their recovery Build and maintain strong relationships with both internal and external stakeholders Work in a fast-paced and dynamic work environment End to end claims management of complex major loss property claims with guidance from your leaders Happy to talk flexible working A bout you Previous experience in handling large value commercial property claims ISR experience will be highly regarded Customer focused with a genuine care for people Possess resilience and the ability to remain composed under pressure Demonstrate confidence in decision-making and empowerment, coupled with the capacity to actively listen and guide stakeholders through the claims process with empathy Demonstrate proficiency in computer skills, adaptability to new systems, effective prioritisation of work, and a willingness to seek assistance when required About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage." We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now! APPLY NOW and let's make it happen!" Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] Application Close Date: 01/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Claims Officer Location: Parramatta, NSW or Melbourne, VIC Type: 12-month fixed term contract, full time hours The opportunity Our aspiration is to provide a world class claims service by seeking out the best way to help our customers during their time of need, whether it's assisting to facilitate the rectification of defective work in their home, or assisting in the completion of their new home build following the insolvency of their builder. The start of this journey is to build Australia's most respected Builders Warranty claims team and to do this we recognise that we must invest in our people. You will be providing delivery of superior claims service, determining proper policy coverage to conclude, investigate, and evaluate assigned cases. Your new role We are looking for a solutions focused individual, who pride themselves on providing an exceptional customer experience at every point of contact. Self-motivated individuals who maintain these levels of excellence through times of change and show resilience in the face of a challenge. About you Previous experience in property or builder warranty is highly advantageous but not essential An insurance or similar background where you have provided a world class customer service experience and have shown passion to grow and develop A strong focus on customer service with the ability to build rapport over the phone and handle varying customer expectations and demands A highly empathetic approach to dealing with customers, possessing the ability to be friendly yet professional Self-motivated with excellent organisational skills About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage." We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now! APPLY NOW and let's make it happen!" Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Location: Open and flexible Type: Permanent, full time position The opportunity A unique opportunity has arisen for a well experienced insurance professional to join QBE Insurance in the role of Actuarial Senior Manager, Reserving Platform and Process Optimisation . In this role you will be responsibility for ensuring the performance, sustainability and effectiveness of AUSPAC's reserving platform, and will support the Chief Reserving Actuary to develop and execute a range of initiatives to enhance Actuarial team capability and performance. On a regular basis, this role will require you to: Liaise with Heads of reserving to design the end to end reserving process, and vision for the reserving platform and Actuarial team capability Aligned to the longer term vision for the reserving platform, develop and prioritise a list of enhancements, and lead delivery of these Day to day lead the platform vendor relationship, supporting the Chief Reserving Actuary to manage the overall relationship and ensure high quality services are delivered Lead a team to support ongoing platform performance, liaising with the software vendor, QBE IT and reserving teams to ensure smooth operation of the software Support the Chief Reserving Actuary in developing and delivering data and process optimisation initiatives spanning the AUSPAC Actuarial Team Liaise with Strategic Finance to develop a list of continuous improvement initiatives, and oversea delivery of these initiatives About you Proven ability and drive to lead and implement change initiatives within an organization. Demonstrated experience engaging effectively with team members at all levels. Strong technical skills with a background in one or more of Actuarial, Analytics or Data, with a preference for general insurance reserving experience Demonstrated capability to develop and deliver projects or programs of work Ability to present effectively and strong relationship-building skills. About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage." We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now! APPLY NOW and let's make it happen!" Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] Application Close Date: 29/01/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

The Asian Infrastructure Investment Bank (AIIB) is a multilateral development bank whose mission is financing the Infrastructure for Tomorrow-infrastructure with sustainability at its core. We began operations in Beijing in January 2016 and have since grown to 103 approved members worldwide. We are capitalized up to USD100 billion and Triple-A-rated by the major international credit rating agencies. Working with partners, AIIB meets clients' needs by unlocking new capital and investing in infrastructure that is green, technology-enabled and promotes regional connectivity. AIIB's Investment Operations comprises two regional teams, 1 and 2. Each regional team is led by a Vice President (VP) and reporting staff includes client relations specialists, technical specialists, and bankers. Region 1 is responsible for South East Asia, the Pacific Islands, and South Asia (except Pakistan and Afghanistan), while Region 2 covers Pakistan, Afghanistan, Central Asia, East Asia, West Asia, Europe, Africa and Latin America. The Banking Department for each team has the following business lines: (i) Capital Markets and Structured Products, (ii) Digital Infrastructure and Other Productive Sectors, (iii) Financial Institutions and Syndication, and (iv) Private Equity. The Senior Investment Officers / Investment Officers are expected to work with other team members in the origination and execution of debt market investments (such as loans and guarantees), equity market investments (such as indirect equity investments via private equity funds as well as direct equity investments both in corporate platforms and in specific projects), and/or capital market investments (such as corporate bonds, green bonds, project bonds and other asset-backed securities). The Senior Investment Officers / Investment Officers are expected to work closely with other relevant AIIB departments. Responsibilities: Origination and execution of investment projects in the relevant mandated areas; Conduct research on projects and clients; Represent the Banking Department in internal meetings and assist in coordination and reporting; As project lead, conduct due diligence and approval processes, with emphasis on ensuring that key economic, financial, technical, and legal issues are considered and mitigants incorporated in the financing structure and legal documents; Analyze financial statements and assist project team leaders in structuring transactions; prepare project and corporate financial models; Support internal Bank coordination through information exchanges and teamwork with relevant divisions of the Bank, support the Banking Department to achieve its targets and objectives; and Perform ad hoc tasks assigned by senior management of the Department. Requirements: Minimum 5-10 years of relevant work experience in the field of corporate/project finance gained from prior positions with commercial/investment banks and/or international financial institutions. Experience in structuring comprehensive solutions across financial products using debt, private equity and funds, and/or capital market instruments. Experience working on investment projects Demonstrated project lead and management skills, with proven ability to identify, engage and work with different stakeholders across private and public sectors, such as issuers, institutional investors, regulators, banks and other intermediaries. Effective financial, analytical and modeling skills, and credit skills will be an advantage. Effective interpersonal and organizational abilities, as well as excellent written and oral communication skills. Proficient oral and written communication skills in English, knowledge of a language(s) of a country in which AIIB invests would be an advantage. Master's degree or equivalent with specialization in business administration or finance, or related fields. AIIB is committed to diversity, transparency, and inclusion. We believe our strength comes from having a team with the right diverse skills, experiences and abilities selected through a merit-based competitive process. We actively encourage applications from people from both within and outside AIIB members, regardless of nationality, religion, gender, race, disability, or sexual orientation. Join in AIIB's mission to promote sustainable infrastructure investments and to improve social and economic outcomes in Asia and beyond. Previous experience and qualifications will determine the grade and job title at which successful applicants will enter AIIB. ALL CURRENT VACANCIES * Closing Date: All opportunities close at 11:59 p.m. (GMT+8) on the dates listed. ** Job Type: Recruitment of staff is conducted through a merit-based competitive selection process. AIIB shall strive to provide employment opportunities open to all suitably qualified applicants, regardless of religion, gender, race, disability, sexual orientation or nationality.

The Asian Infrastructure Investment Bank (AIIB) is a multilateral development bank whose mission is financing the Infrastructure for Tomorrow-infrastructure with sustainability at its core. We began operations in Beijing in January 2016 and have since grown to 103 approved members worldwide. We are capitalized up to USD100 billion and Triple-A-rated by the major international credit rating agencies. Working with partners, AIIB meets clients' needs by unlocking new capital and investing in infrastructure that is green, technology-enabled and promotes regional connectivity. AIIB's Investment Operations comprises two regional teams, 1 and 2. Each regional team is led by a Vice President (VP) and reporting staff includes client relations specialists, technical specialists, and bankers. Region 1 is responsible for South East Asia, the Pacific Islands, and South Asia (except Pakistan and Afghanistan), while Region 2 covers Pakistan, Afghanistan, Central Asia, East Asia, West Asia, Europe, Africa and Latin America. The Banking Department for each team has the following business lines: (i) Capital Markets and Structured Products, (ii) Digital Infrastructure and Other Productive Sectors, (iii) Financial Institutions and Syndication, and (iv) Private Equity. Investment Associates and Analysts with the Banking Department are expected to assist senior team members in the origination and execution of debt market investments (such as loans and guarantees), equity market investments (such as indirect equity investments via private equity funds as well as direct equity investments both in corporate platforms and specific projects), and/or capital market investments (such as corporate bonds, green bonds, project bonds and other asset-backed securities). Watch our video job description to know more about this role (click this link ). Responsibilities: Conduct research on projects and clients; Arrange and prepare field missions and background documents for said missions, including presentations, memos, and reports; coordinate and participate in internal meetings, and conduct follow up and reporting; Support project due diligence and approval processes, with emphasis on ensuring that key economic, financial, technical, and legal issues are considered and mitigants are incorporated in the financing structure; Analyze financial statements and assist project team leaders in structuring transactions; Prepare project and corporate financial models; Support internal coordination through information exchanges and work with relevant divisions of the Bank; Support the team and Management in achieving targets and objectives; and Perform ad hoc tasks assigned by the senior management of the team. Requirements: Minimum 3-5 years of relevant work experience in the field of corporate/project finance gained at commercial/investment banks and/or international financial institutions. Experience in structuring comprehensive solutions across financial products using debt, private equity and funds, and/or capital market instruments. Financial, analytical and modeling skills, and credit skills will be an advantage. Effective interpersonal and organizational abilities. Proficient oral and written communication skills in English, knowledge of a language(s) of a country in which AIIB invests would be an advantage. Bachelor's degree with specialization in business administration or finance, or related fields. AIIB is committed to diversity, transparency, and inclusion. We believe our strength comes from having a team with the right diverse skills, experiences and abilities selected through a merit-based competitive process. We actively encourage applications from people from both within and outside AIIB members, regardless of nationality, religion, gender, race, disability, or sexual orientation. Join in AIIB's mission to promote sustainable infrastructure investments and to improve social and economic outcomes in Asia and beyond. Previous experience and qualifications will determine the grade and job title at which successful applicants will enter AIIB. ALL CURRENT VACANCIES * Closing Date: All opportunities close at 11:59 p.m. (GMT+8) on the dates listed. ** Job Type: Recruitment of staff is conducted through a merit-based competitive selection process. AIIB shall strive to provide employment opportunities open to all suitably qualified applicants, regardless of religion, gender, race, disability, sexual orientation or nationality.

Primary Details Time Type: Full time Worker Type: Employee Location: Melbourne, Sydney, Perth or Brisbane Type: Permanent - Full time The opportunity Join our team as an experienced Commercial Property Claims Manager! Handle commercial damages from fire, floods, theft, and more. Leverage your customer service expertise for success and growth in high-value claims within the dynamic insurance industry. This role specialises in Commercial property claims, offering an exciting and challenging opportunity to collaborate with our broker partners, customers, loss adjusters, builders, and suppliers for effective and efficient claims management. Your new role Provide outstanding customer service via verbal, written and in-person interactions Guide and provide support to people throughout their recovery Build and maintain strong relationships with both internal and external stakeholders Work in a fast-paced and dynamic work environment End to end claims management of complex major loss property claims with guidance from your leaders About you Previous experience in handling large value commercial property claims ISR experience will be highly regarded Customer focused with a genuine care for people Possess resilience and the ability to remain composed under pressure Demonstrate confidence in decision-making and empowerment, coupled with the capacity to actively listen and guide stakeholders through the claims process with empathy Demonstrate proficiency in computer skills, adaptability to new systems, effective prioritisation of work, and a willingness to seek assistance when required About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Australian Workplace Equality Index (AWEI) Platinum Employer since 2022 - the definitive national LGBTIQ+ benchmark for workplace inclusion recognising employers achieving Gold status for 4 or more years benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Location: Sydney, Melbourne or Brisbane Type: Permanent, Full-Time The opportunity As the National Relationship Manager in our Commercial Operations team, you will be responsible for cultivating and managing relationships with key partners, brokers, and clients on a national scale. Your primary focus will be to drive business growth and profitability through effective underwriting strategies. Your new role Lead a team of Commercial Underwriters Build and maintain strong relationships with key partners, brokers, and clients across the country. Collaborate with the sales and marketing teams to identify and pursue new business opportunities. Develop and implement strategies to expand our underwriting portfolio. Stay abreast of industry trends, regulatory changes, and market conditions to provide strategic insights. Work closely with underwriting teams to ensure consistent and effective risk assessment. Address client concerns and provide solutions to enhance customer satisfaction. Happy to talk flexible working. About you Proven experience in underwriting within the insurance industry. Experience in Trade Credit & Surety desirable. Strong understanding of underwriting principles, risk management, and regulatory compliance. Excellent communication and interpersonal skills. Demonstrated ability to build and maintain relationships with key stakeholders, specifically Brokers. Analytical mindset with the ability to interpret complex data. About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 APPLY NOW and let's make it happen! Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] Application Close Date: 03/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Newly created Finance Manager role within a global renewable energy group Your new company Hays is excited to be partnering with an international renewable energy group, specialising in developing, building and operating renewable power generation plants for onshore & offshore wind and solar. Your new role Reporting to the Finance Director, you will be responsible for the day-to-day operations of the finance function. Monitor the cash-flow and fundings of the company Set-up processes to streamline financial operations and allow scalability to support the growth of the activity and the establishment of SVP(s) Supervise statutory audit to ensure it is completed in a timely manner Oversee the reporting and funding of the companies SVP(s) Contribute to the overall budgeting and reforecasting exercises of the office and for the projects in developement of the company Participate in the improvement and automatisation of the budgeting process Ad-hoc support the investment and business teams when necessary What you'll need to succeed To be successful in this role, you will have experience in a corporate finance/financial planning & analysis environment, ideally in the energy or project-based industry. What you'll get in return Take ownership of this role and make it your own! WFH flexibility Negotiable salary based on experience What you need to do now If you're interested in this role, click 'apply now' or forward an up-to-date copy of your CV to [email protected] If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #2825349

Job description What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating many opportunities for people like YOU - people with an entrepreneurial spirit who want to make a difference in this world. At Cognizant, together with your colleagues from all around the world, you will collaborate on creating solutions for the world's leading companies and help them become more flexible, more innovative, and successful. Moreover, this is your chance to be part of the success story. About the Role (Responsibilities): A Digital Business Consultant with a focus on a sector is a critical role within Cognizant Consulting. You will predominately work within a squad of cross functional consultants (for example, Digital Strategists, Digital Architects, Agile Coaches) and provide the industry and client business perspective on the challenge that we are solving for our client. Cognizant's purpose is to engineer modern businesses to improve everyday life. In the context of consulting that means you will be: Helping a client find and create new value for their customers, their business, and our society through technology. Helping a client understand what a modern business means in their context and how to manage the transition to it. Facilitating the future design, orchestrating how Cognizant and its partners deliver that outcome and helping the client get value from it. Typically, you will work on engagements that last between 8 weeks and 6 months where you will be analyzing a business, its people, their customers to define and solve complex business problems by shaping a strategy, designing a digital solution, or architecting the implementation. Sometimes you will work through all those stages in the transformation lifecycle. A Digital Business Consultant is responsible for: Participating and facilitating workshops to understand the client problem and define the scope. Investigating and analysing the business value drivers, customer needs and current technology and operational capabilities of the business. Designing and managing the requirements gathering lifecycle (including elicitation, documentation & management of approval). Guiding the translation of requirements into solution designs, collaborating extensive with the digital squad (strategists, designers, and digital architects). Helping to prioritize work for a project squad (fully Cognizant or a mix of Cognizant and client) to optimize the value to the client from their investment. Communicating with key client stakeholders and Cognizant leaders with strong written and oral skills focusing on scope, requirements, actions, and follow-up activities. Producing succinct presentation documents, insightful process maps or high-quality user stories. Supporting Consulting managers at any stage of the engagement lifecycle (this may include review/creation of requirements / support documentation, cost estimates, follow-up action trackers etc.). About you (skills / experience): The life of a digital consultant involves exciting, fast-paced work, dealing with a variety of stakeholders, clients, and consultants. You need to be someone that can deal with ambiguity, thrive on change, and manage your own time effectively. We want someone that genuinely focuses on client outcomes, with a high degree of integrity. At Cognizant we value consultants that have a high IQ, enjoy problem solving, a willingness to serve, and have little ego. You will need to be confident presenting to both business and technology stakeholders, being part of cross functional geographically dispersed teams, and have strong negotiating for outcomes skills. Above all, you should have a positive attitude, and enjoy working with consultants from a diverse range of backgrounds, on a variety of fast paced engagements. Your experience needs to include: A minimum of 6 years' experience as a business or technology analyst in the Insurance Industry including a role in internal or external consulting. Knowledge of how to configure, or experience in the use of technologies that manage core insurance processes, for example: Claims, Insurance Product Management, Guidewire, and Duck Creek. A solid understanding of the core value drivers of businesses in the Insurance industry. A track record of being part of teams who have delivered new value to your organization or your clients through digital transformation and where you have learned and improved how you deliver next time round. Experience in structuring workshops to land at decisions, and where you have created artefacts that help focus a group on addressing a problem. Experience with online facilitation tools (e.g., Miro, Mural) would be beneficial. Strong storytelling and presentation skills, including preparing succinct documents, prototypes, or artefacts to aid communication and managerial decisions. The following experience would be considered favourably (and we will facilitate you to extend this experience as part of your role): Application of business strategy frameworks, e.g., hypothesis-based problem solving. Application of contemporary digital methodologies, e.g., Design Thinking, Lean Start Up, Agile Delivery. Application of process improvement and project delivery methodologies: e.g., Lean Six Sigma, PRINCE2. Foundational certifications in Guidewire or Duck Creek. Salary Range: >$100,000 Next Steps: If you feel this opportunity suits you, or Cognizant is the type of organization you would like to join, we want to have a conversation with you! Please apply directly with us. For a complete list of open opportunities with Cognizant, visit http://www.cognizant.com/careersCognizant is committed to providing Equal Employment Opportunities. Successful candidates will be required to undergo a background check. Employee Status : Full Time Employee Shift : Day Job Job Posting : Jan 23 2024 About Cognizant Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

Primary Details Time Type: Full time Worker Type: Employee Senior Underwriter - Statutory Lines Location: Sydney or Melbourne Type: Permanent, full time The opportunity Opportunity to work for a leading Global Insurer Your New Role We are currently looking for an Underwriter or Senior Underwriter to join our Workers Compensation team. As an Underwriter or Senior Underwriter at QBE, you will be part of a successful and dynamic team spread across Australia, with the opportunity to grow and develop your insurance and underwriting career. You will be responsible for running a profitable Workers Compensation portfolio, providing insights and expertise to your customers including underwriting and maintaining a renewal portfolio and new business as well as responding to quotes. This strategic role will see you: Underwrite Workers Compensation risks, (renewals and quotes), and adhere to underwriting guidelines and standards Respond to customer queries and ensure tasks are managed in accordance with QBE and regulator performance standards Work effectively with the underwriting team and other internal stakeholders from Product, Claims, Sales and Relationship teams Maintain and build customer and partner relationships and provide insights into your portfolio Support business development and new business growth targets About you While many of the core skills will be learned and acquired working in the role, we are looking for someone who has a Workers Compensation or insurance background, preferably underwriting or claims, with the following qualities: High-level attention to detail and accuracy Strong sense of accountability Customer focused Excellent written and verbal communication skills A hunger to learn Strong negotiation skills Resilient and able to work under pressure Team player About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now ** Applications Close Friday 2nd February ** Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] Application Close Date: 01/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Total Loss, Fire and Theft Motor Claims Officer Location: Parramatta, NSW Type: Permanent, full-time hours The opportunity We now have an exciting opportunity for a Motor Claims Officer to join our friendly and knowledgeable team based at our Parramatta office looking after Total Loss, Fire & Theft claims. With a focus on team collaboration and our #QBEDNA this role is a great opportunity for someone looking to take the next step in their career with full training provided. Your new role In this position, you will: Provide an exceptional operational and customer service experience for diverse internal and external stakeholders with our customers, brokers and partnerships. Assist in the growth and retention of business by providing timely and effective solutions that adhere to QBE guidelines. Process total loss and complex claims in line with set procedures and policies, ensuring that claims are documented correctly, and resolved with a prompt and effective outcome. Manage claims using the appropriate external and internal Recover and Salvage specialists to achieve the settlement outcome efficiently and effectively. Happy to talk flexible working About you To be successful in this role, you will have: An engaging phone manner with the ability to build lasting relationships with diverse stakeholders Strong computer literacy with a desire to work in Total Loss, Fire & Theft Claims Outstanding communication skills with a customer centric mindset The ability to work both independently and as part of a collaborative and supportive team Resilience with the ability to maintain a calm demeanour in a fast-paced dynamic environment An understanding of general insurance and relevant industry legislation About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage." We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 18 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now! APPLY NOW and let's make it happen!" Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Compliance Manager Location: Sydney, New South Wales Type: Permanent, Full-Time Applications close: Thursday 1st February At QBE, our purpose is to enable a more resilient future. We're an international insurer and reinsurer with a local presence in 27 countries. Leveraging our deep expertise and insights, QBE offers commercial, personal and specialty products and risk management solutions to help people and businesses manage risks, build strength and embrace change to their advantage. We've been cultivating resilience since 1886, when our founders started a marine insurance company in Townsville, Australia to give early pioneers a safeguard against uncertainty. Today, we employ more than 11,600 people around the world, and our product portfolio includes property, motor, crop, energy, marine and aviation insurance. The opportunity We are looking for a talented individual to join our compliance team in QBE AUSPAC in a role of Compliance Manager to provide strategic compliance support to our business. Reporting to the General Manager of Technical Compliance, you will be an integral part of the compliance team, influencing the compliance culture at QBE by working directly with the first line of defence. You will work closely with senior stakeholders to advise them on their compliance obligations, whilst managing compliance activities. Other responsibilities include: Develop, implement and maintain an Obligations Register that is designed to meet QBE's needs Plan and manage the implementation of relevant compliance policies and procedures Develop and implement effective education, training and awareness program for compliance Ensure that the business complies with management directives, compliance and governance requirements across QBE's internal rules, guidelines and policies Drive and monitor compliance across statutory and regulatory requirements Provide timely compliance advice and solutions to the business on statutory and regulatory requirements Promote a compliant and customer focused culture Your story so far Your story will include people leadership capabilities, strong interpersonal skills in establishing relationships with senior stakeholders, as well as effective time management to meet deadlines. In addition, you will have strong influencing skills, a passion for implementing and maintaining obligations, a strong regulatory understanding, with the ability to form insights, with at least 4 years' experience in a compliance or risk management role, managing obligations within the financial services or insurance industry. Additional Skills: Knowledge and understanding of the insurance industry and relevant compliance obligations Strong communication skills with the ability to engage, build relationships and influence stakeholders Ability to work remotely, with cross-functional teams Relevant qualification in Law or equivalent will be highly regarded We are here to support you We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at Our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 2019-2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family Friendly Accredited since 2021 Join us. Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE takes a risk and compliance approach to COVID-19 vaccination and strongly encourages our employees to be vaccinated. Some roles require COVID-19 vaccination to perform the role. When relevant we will ask you to share your vaccination status as part of the application process. We won't be able to progress with applications where candidates choose not to disclose their status for roles that require vaccination in line with our risk and compliance approach. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] . Application Close Date: 31/01/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Location: Sydney Type: Permanent, Full-time The opportunity Senior thought-leadership role for Privacy for QBE We're an international insurer, that's building momentum - join us in our global HQ You'll thrive on the passion, talent and kindness of our people Your new role The Group Head of Privacy is QBE's central position accountable for developing the overall enterprise-wide strategy for - and leading the effective execution of - our global privacy risk and compliance program. As Chair of QBE's Global Privacy Council, the Group Head of Privacy requires effective, impactful leadership of an enterprise-wide community of Privacy practitioners, lawyers and other key representatives from diverse functions. This senior role reports to QBE's Group Chief Compliance Officer, and as a key thought leader will define and shape the core principles of QBE's global privacy program; acting as the foundation for ongoing compliance with applicable Privacy Laws globally and embedding a culture of respect for privacy that supports this compliance. Whilst this is ideally a Sydney-based position, we are happy to talk flexible working for interested candidates. Other key accountabilities include: Set and lead the strategic direction for QBE's global privacy risk and compliance program in line with business enterprise strategy and business priorities, implementation and regular review of this strategy (including vision, roadmap and priorities). Ensure effective communication and dissemination of privacy compliance strategy, policies and processes globally. Lead and chair our central forum to bring together and collaborate with QBE Divisional Privacy leads. Take ownership and leadership to successfully implement change in privacy related matters Collating global privacy metrics and KRIs. Provide Line 2 oversight, challenge and support to enable business to meet its initiatives, initiate change or to pursue opportunities linked to new and emerging technologies while effectively mitigating key privacy related risks. About you This is an opportunity for a senior experienced line 2 risk professional with domain expertise in Privacy. Ideally you will have demonstrated experience in designing, implementing and/or overseeing a privacy framework within the financial services industry more broadly. Ideal skills & experience: Experience in assessing privacy matters (PIAs/ DPIAs). Strong leadership and influencing skills with particular focus on ability to understand and balance effective risk management/privacy risk mitigation with broader commercial imperatives Exceptional stakeholder management skills to liaise with and influence matrixed stakeholders across QBE's global operations. Experience in liaising with and reporting to privacy regulators and supervisory authorities. Experience working with internal and/or external legal counsel. About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 18 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 APPLY NOW and let's make it happen! Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognises the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] Application Close Date: 08/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Location: Adelaide preferred, open to other locations Type: Full-time Permanent Opportunity The opportunity In this role you will lead a team of highly skilled underwriters, focusing on Small to Medium Enterprise business, which is serviced through our key Broker Partners. It is a fantastic opportunity to be part of a growing team, striving for excellent outcomes for our Broker Partners and their customers. Your new role Execute the CX operations strategy by translating into objectives for the team to deliver. Ensure proactive risk management -all Underwriting decisions are managed within delegated authorities and referred/escalated where appropriate and underwriting guidelines are adhered to. Proactively engage with key partners for Business growth and liaise with relevant stakeholders to uplift the service experience. Use data & Insights to drive the Team and Underwriter productivity, actively contributing to achieving SME budgets on New Business and Retention Provide technical direction, leadership and coaching to underwriting staff. Work collaboratively with the rest of the SME CX Leadership team to drive and implement strategic initiatives About you Extensive people leadership experience in the Insurance industry or Financial Sector within an underwriting, operational and/or sales role Well-developed commercial acumen and strategic planning skills Strong influencing, negotiation, data analysis and problem-solving skills Excellent stakeholder management skills with an effective ability to communicate and collaborate across different teams Strong ownership, accountability to deliver outcomes About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 18 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now! APPLY NOW and let's make it happen! Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] Application Close Date: 10/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Contingent Worker The opportunity We are looking for an experienced Metadata Consultant to join an Agile metadata team, where you will be responsible for building an accurate view of QBE's metadata landscape across several of QBE's core systems! This position will be a contract role initially with the potential for permanency in the future. Your new role • Evaluate and oversee the deployment of new technical data lineage connectors for the Manta platform • Enhance and maintain QBE's metadata repository in Collibra for universal access by QBE staff • Identify additional systems for linking to Collibra and Manta, enabling harvesting of technical metadata and technical data lineage • Ensure correct linkage of business and technical metadata, promoting best practices amongst users • Engage stakeholders for metadata improvement, providing expertise and following established and new collection processes • Conduct metadata assessments, utilise toolsets for metadata analysis, and monitor compliance with standards in line with Data Governance forum requirements Enhance metadata controls to ensure QBE's metadata is fit for purpose Contract position with the potential for permanency in the future About you • Proven track record in data governance, data management, and metadata management roles • Familiarity with data governance or metadata management tools, with a preference for Collibra • Knowledge of technical data lineage best practices • Solid technical background, including proficiency in SQL and APIs • Exposure to various ETL/ELT technologies and experience with data models (Conceptual/Logical/Physical) • Excellent communication skills, with the ability to engage both technical and non-technical stakeholders, along with strong analytical and problem-solving capabilities Minimum 3-5 years of experience About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Your career at QBE - let's make it happen! Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 APPLY NOW and let's make it happen! Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with accessibility requirements and adjustments, alternative work arrangements or you would like to connect with one of our employee networks at any stage of the recruitment process, please contact us at [email protected] Application Close Date: 07/02/2024 11:59 PM How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Location: Brisbane/hybrid role Type: Permanent - Full time The opportunity We are seeking a dedicated High Complexity Case Manager to join our Brisbane CTP Insurance team. In this role, you will play a crucial part in managing complex CTP insurance claims, working closely with injured parties, healthcare professionals, legal representatives, and other stakeholders to ensure the best possible outcomes for our clients. Your new role Build and maintain effective relationships with key internal and external stakeholders, using a collaborative approach to obtain information and to seek technical expertise from peers to manage claims effectively Manage the end-to-end claims management process, by identifying the need for clinical information to develop effective case management plans and strategies guided by legislative and compliance timeframes Respond to client requests in accordance with service standards Ensure accurate claims data is entered in accordance with the required quality assurance standards and reporting to ensure accurate payments and wages are processed, claims are reported on correctly, and service standards are met Prepare documents, files and records for legal matters including for trial and subrogation, and submit administrative reports as required Ensure current knowledge and adherence and compliance with the relevant legislation, regulations, standards and guidelines Support the implementation of the Claims strategy to enable delivery of overall business targets Participate in all relevant meetings to share and develop strategy, knowledge and best practice About you 1-2 years experience within a customer facing or administrative role in a fast-paced, high-volume environment Knowledge and/or experience in the Personal Injury or insurance industry is desirable Empathetic and resilient in nature with a keen interest in supporting stakeholders through challenging and sensitive situations Knowledge of the ClaimCentre system is desirable but not essential Stakeholder management skills and knowledge around problem resolution A keen willingness to learn with a proactive and positive attitude About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Australian Workplace Equality Index (AWEI) Platinum Employer since 2022 - the definitive national LGBTIQ+ benchmark for workplace inclusion recognising employers achieving Gold status for 4 or more years benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Primary Details Time Type: Full time Worker Type: Employee Location: Brisbane/hybrid role Type: Permanent/full time The opportunity As an Assistant Case Manager at QBE, you will be a vital part of our personal injury claims team, assisting Case Managers in the management and support of clients throughout the claims process. This role offers an opportunity to make a meaningful impact in the lives of those who require assistance and understanding during their recovery journey. Your new role Support the CTP claims team through coordination and completion of various administrative tasks Build and maintain strong relationships by ensuring an exceptional customer service experience for both internal and external stakeholders Respond to internal, customer or employer enquiries within required timeframes Accurate & efficient data entry including making payments and uploading/updating records Ensuring compliance with company and regulatory policies, procedures, and guidelines. About you Outstanding communication skills with a customer centric mindset and a genuine care for people A positive, can-do attitude with the ability to learn quickly and multitask in a fast-paced environment Previous experience in an administration/data entry/accounts role involving collaboration with various areas of a business Exceptional attention to detail with the ability to prioritise work accordingly The ability to work both independently and as part of a collaborative and supportive team Experience in an administration role within the insurance space is desirable but not essential About QBE We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 11,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind. We believe this is our moment - what if it was yours too? Benefits We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 12 weeks' gender-equal flexible leave for all new parents, including paid super The ability to maximise retirement savings through voluntary super contributions and company matching Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums Additional leave and support through QBE's Family Domestic Violence First Responder Network Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners Rewards & Recognition We value our employee's experience with us and are proud to have been recognised for the following awards: 2021 LinkedIn Top Employer & HRD Employer of Choice 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards Australian Workplace Equality Index (AWEI) Platinum Employer since 2022 - the definitive national LGBTIQ+ benchmark for workplace inclusion recognising employers achieving Gold status for 4 or more years benchmark on LGBTQI+ workplace inclusion Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads) Family First accredited employer since 2021 Apply now Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment. QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected] How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Company:

Marsh

Description:

Marsh is seeking candidates for the following position which can be based in any location across the eastern and central states of Australia:

Key-Account Relationship Manager, Regional Australia Manager

What can you expect?

An exciting opportunity has become available for an enthusiastic individual to join Marsh’s Corporate and Commercial business to drive our relationship with a corporate authorised representative and strategic partner, represented across regional Australia.

First and foremost, this is a role that drives and enables portfolio growth. You will also liaise with our partner and connect it with relevant Marsh colleagues, providing oversight of compliance, governance, finance, debtors, IT/digital deployment, MCO, claims, placement and other Marsh supporting services.

This role will require interstate/regional travel and is suited to an individual passionate about the Australian agricultural industry and can develop suitable products. Due to the specific focus of the role, candidates can work remotely from a regional area and will not be required to attend a Marsh office on a regular basis.

What is in it for you?

• Opportunity to support a large strategic partner for Marsh and develop our existing relationship.

• Professional environment where your career path really matters and is supported in our global organisation.

• Great team environment with energetic and supportive colleagues.

We will count on you to:

• Consistently meet and exceed growth, expense and trading profit budgets.

• Prepare, manage, implement and achieve business plans and goals.

• Ensure we meet or exceed service standards.

• Maximise account profitability through the implementation of efficient and effective work practices.

• Develop and maintain effective long-term relationships with our partner’s key account decision makers and frequently monitor political, management and other changes to preserve and protect the Company's relationship at all times.

• Possess and apply a thorough understanding of the client's business, risk management and insurance needs to ensure that services and programs continue to support the needs and expectations of our partner’s key account clients.

• Engender a positive and tenacious client retention and development focus through regular communication.

• Take an active and direct involvement in all material claim related matters where claims appear to be in a state of duress and ensure that proper claims management strategies are developed and implemented on all complex/large claims.

• Develop and maintain meaningful working relationships with insurers at a senior level.

• Maximise utilisation of Marsh's national and global resources by maintaining an awareness of and using facilities and capabilities available.

• Lead monthly partnership meetings with our partner’s regional leaders and others as required to ensure oversight of operational “on the ground” matters.

• Possess and apply a thorough understanding of all major classes of insurance which the Company offers to its clients and keep abreast of all new technical and product developments through attendance at company and industry training events.

• Comply fully with the Company's Errors and Omissions avoidance procedures.

• Maintain oversight of the delivery of all Marsh support services, including but not limited to compliance, governance, finance, debtors, IT/digital deployment, MCO, claims, placement.

• Recognise and capitalise upon revenue generation, growth and other opportunities – including new clients, cross-sell/expanded business, specific campaign design and oversight.

• Ensure no leakage of revenue opportunity to third party/wholesale brokers.

• Develop new business opportunities from existing portfolio and other sources – including managing current levels of inflation and how best to ensure client exposures are appropriately protected.

What you need to have? 

• Meet the training requirements of Tier 1 FSRA Compliance.

• Admission as a Qualified Practicing Insurance Broker by the National Insurance Brokers Association of Australia.

• Completion and application of other areas of professional development such as Leadership, Management, Negotiation, Presentation, Broking or Project Management.

• Track record of managing client relationships and growing account revenue.

• Knowledge of or interest in agricultural industry and associated risks.

• Willing to travel regionally and nationally.

• Ability to work both independently and as part of a team.

About Marsh:

Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and X.

Applications will only be accepted from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a criminal record check prior to commencement of employment.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. Note: the changes to our hybrid work policy do not apply to officially designated remote workers and are subject to any works council or local legal requirement.

At Marsh we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all of our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family. Marsh is proud to be an accredited Family Friendly Workplace, and a Work 180 endorsed employer. For information on the benefits and policies at Marsh visit www.work180.com and search “Marsh” under endorsed employers.

Business Analyst – Finance (12mth Contract with view to permanent)

• Based in Macquarie Park, short walk from Metro Station
• 7 Additional leave days per year + Salary Packaging + WFH options
• Collaborative, inclusive and professional team culture

New Year, New Career or perhaps industry!? Catholic Healthcare is a leading Aged Care provider experiencing substantial growth. We have a new opportunity for an experienced Business Analyst within our Finance Department.

Reporting to the Senior Business Analyst (Finance) and initially working on a project, this position will be a 12mth contract with a view to convert to a permanent position.

You will be responsible for reviewing, analysing, and understanding financial business processes, translating financial business needs, and identifying areas for improvement in addition to analysing invoices and reports to provide supporting information to government grant applications in the initial 4mths (approx.) and responding to related enquiries.

Your previous experience and ability to develop financial modelling and projection, analyse data from multiple reports/sources and systems and respond to adhoc business requests will assist your success.

The ideal applicant will have excellent communication and interpersonal skills with the ability to work collaboratively and effectively, in addition to;

• Tertiary qualifications in Business, Finance or equivalent
• Min 2 years exp in a Financial - BA, Analyst, Mgmt. Accountant, or equivalent position
• Demonstrated experience reviewing, analysing, translating and documenting financial requirements
• Strong analytical and problem-solving skills with a curious mindset
• Knowledge of financial modelling and analysis techniques
• Experience with data analysis and data visualization tools
• Domain knowledge in the relevant industry (e.g., Aged Care Finance) advantage
• Proficiency in using business analysis tools and software e.g. Power BI, Advance Excel

• Must be able to provide evidence or Covid19 Immunisations

Catholic Healthcare is a leading not-for-profit provider of residential aged care, home and community services & retirement living across NSW and SE QLD. Together, our team of over 5000 people are dedicated to our Mission of promoting the dignity, life and spirituality of older people through connected and inclusive communities. Our values of compassion, courage & integrity are at the heart of everything we do.

So, if you’re looking for a role where you can make a positive & rewarding impact in a great organisation like ours, then we’d love to hear from you.

Please note that pre-employment checks (including Police) will be completed for all preferred candidates before an Offer is made.

Hello Recruitment Agencies, thanks for thinking of us. Right now, we're looking to fill this opportunity directly so if we do need your assistance, we'll be in touch.

About Us

M-Renewables is the renewables and storage development business unit of Mytilineos leading the deployment of utility scale solar and hybrid power projects, with a proven track record of over 1GW medium to large scale solar projects and major battery storage installations, active across Asia Pacific (APAC) Europe, Middle East, Africa and the Americas.

Our APAC head office is located in Melbourne’s CBD, and we have projects located across Australia, including Wagga, Junee, Corowa, Wyalong, Kingaroy and Moura.

About the Role

We have an exciting opportunity for a Project Finance Analyst to join our team!

Location: Melbourne, CBD - with flexibility to work from home as appropriate

Contract Type: Full time, permanent

Reporting to the Global Head of Project Finance you will be a valuable member of the team supporting the Project Finance team and respective Development team in focus regions (Europe, APAC, Latam – with particular focus on Australia), on all activities related to financing of projects, including market and risk analysis, financial modelling, project finance bankability, bonding requirements, swaps, finance execution, valuations, reporting and portfolio management etc.

As a Project Finance Analyst, your key responsibilities will include:

• Prepare bank teasers and RFPs for lending terms, assess bank offers, review documentation.
• Manage bank processes, including NDAs, information provision, soliciting and assessing responses, due diligence coordination.
• Manage financial models from project financing identification, through investment assessment and approvals, due diligence processes and transaction execution,
• Post-execution management of project cashflow, performance and provision of bank information and reporting (portfolio management)
• Market research - maintain database of relevant renewables market transactions for pertinent jurisdictions.
• Assist with deal execution, including documentation, coordination of advisors, hedging, bank guarantees.

About You

To be successful in this role, you will have:

• Completed and undergraduate degree in finance, business, economics, engineering

• Project finance related experience, in a bank, fund or advisory firm.
• Relevant renewable energy industry experience strongly preferred.
• Substantial experience with building and using financial models would be valued.
• Experience in deal team/transaction process including RfP, price negotiation, due diligence, loan and project documentation, interest rate hedging, financial close process.
• Financial modelling skills and understanding of three-way financial statements.
• Fundamental understanding of relevant cashflow and legal principles for project financing.
• Sound knowledge of financing concepts and credit/risk analysis.
• Basic understanding of renewable energy projects (wholesale electricity market, PPAs, grid/network connection, renewable energy generation).

Does this sound like you?

If this sounds like an interesting opportunity, please apply by submitting your application. We kindly request that you include a cover letter and resume in your application.

If you have any questions regarding this role, please email Ashley Brundell, HR Generalist APAC [email protected].

Our Culture

At M-Renewables, our people are the most important and integral part of our organisation. We pride ourselves on being a solutions focused business, both for our customers and in turn, their customers. These solutions come from the creativity, experience and commitment our people demonstrate on a daily basis.

Our core values Challenge, Excellence, Change, Resilience, Respect and Sustainability drive our culture. Underpinning these values, is our commitment to the health and safety of our people.

M-Renewables is an equal opportunity employer and is committed to making employment-related decisions without bias or discrimination. For selected roles, the preferred candidate may be required to complete a pre-employment medical assessment and/or a national police record check prior to an offer of employment being made.

About the role:

The role of Finance Associate will sit in the finance team and support across the Octopus Australia business giving the successful candidate wide exposure to various renewable asset investments, funds, and Octopus Australia as a fund manager. The role is based in our Sydney, with occasional travel required between offices.

The successful candidate will be involved in the successful delivery of all financial aspects of the Octopus Australia Group. This role will report into the Financial Controller. 

Core responsibilities will include:

• Involvement in regular management and KPI variance reporting
• Involvement in quarterly and annual financial reporting (with the support of advisors)
• Cashflow forecasting and calculating funding requirements.
• Forecasting and budgeting at both asset and company level
• Management of external bookkeepers and advisors, to ensure statutory filings are met (including audited financials, tax returns, activity statements, FBT)
• Managing bank accounts and payments processes
• Financial compliance (AFSL)

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Managed Services is an organisation-wide priority for EY, with significant focus and investment both globally and locally in Asia-Pacific. Through Managed Services, we are delivering transformational outcomes to our clients. But we are also helping to drive transformation for EY by shaping a new area of long term and sustainable growth. The Asia-Pacific Managed Services Growth Centre team is a catalyst for that transformation, which is such an exciting and dynamic place to be. Asia-Pacific MSGC - a standalone and specialized Area cross-service line team that is 100% dedicated to growing our Managed Services business. The MSGC will provide a vehicle through which EY Asia-Pacific can achieve our Managed Services aspirations Our team is currently experiencing strong demand for its services and has ambitious growth plans. There are excellent career progression opportunities for successful candidates who demonstrate the skills and attributes outlined below. EY's Tax and Finance Operate (TFO) practice serves high-profile, national, and multinational clients, providing a range of leading-edge managed services to help clients run their finance and tax organisations across the globe. Our TFO practice provides the processes, technology, and people for functional outsourcing, enabled by leading-edge technology and client platforms. Our quality service and technical network across 150+ countries enable you to help clients reduce inefficiencies, mitigate risk and drive process improvement within their tax and finance functions. We believe that by managing clients' tax obligations and finance functions we can make a critical difference and you will be at the heart of this mission. The opportunity As the Asia-Pacific Managed Services TFO (Tax and Finance Operate) Solution Leader you will ensure that EY invests in the right opportunities and drive innovation in the right areas across Service Lines and markets. You will achieve this by being on the market, talking to clients about their evolving needs and driving a portfolio of campaigns for priority Managed Services Solutions across Asia-Pacific. Your key responsibilities Support the Asia-Pacific Managed Services and Asia-Pacific Solution/Offering leaders to develop and execute Managed Services to go market plans specifically in the areas of Financial / Tax Transformation and Finance/ Tax Managed Services Execute on the MS go to market strategy across Asia-Pacific that is utilized by Area and Regional teams to identify, design, develop with clients, and execute high quality MS pursuits Drive new and existing skilled business opportunities, maximize new sales, and sell opportunities. Experience in selling solutions that are based on a global delivery model capability Foster and maintain relationships across target buyers within strategic clients Develop and maintain partner and vendor relationships Collaborate with our aligned sales community to communicate and promote strategic solutions internally Support Asia-Pacific /regional/solution leaders with the development MS GTM programmes and monitor progress - comprising awareness development, solution prioritisation, campaign design and development, client engagement and pursuit execution. Skills and attributes for success You will have experience of business development, solution selling, and the complexities of managed services and Digital Transformation deals within professional services or a similar technology organisation. Likewise, you come from the industry having helped establish, transform, and operate finance and tax organisations Experience in delivery sales and customers outcomes across an internal matrix organisation as well as multiple customer stakeholders The influencing skills to successfully collaborate with senior client and EY stakeholders Experience in selling solutions that are based on a global delivery model capability Demonstrated success working in a matrix environment The ability to effectively forecast, review projection of performance and targets To qualify for the role, you must have Bachelor's Degree with an advanced degree preferred Ideally, you'll also have Client-facing exposure in a global role 15+ years of experience executing complex and large managed service sales deals focused on Financial Transformation (ideally in Finance and Tax systems and processes) and Finance Outsourcing, preferably in a partnership/professional services or technology provider environment Experience in a leadership capacity in a managed services environment Experience structuring, managing, and closing multimillion deals Board presentation experience or experience as a board member Knowledge and understanding of outsourcing and offshoring operating and cost/pricing models for managed services What we look for Professionals who possess the skills and attributes to drive transformational performance across a portfolio of accounts and solutions Expert client facing and client relationships skills; sustained high-impact c-suite relationships Expertise in the Managed Services field including knowledge of market and industry dynamics Strong content expertise (technical/sector). An innovative and creative mindset Experience in a matrix organisation Comfortable managing through ambiguity and complexity, while working in a virtual setting What we offer As part of this role, you'll work in a highly integrated, global team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here's a snapshot of what we offer: Continuous learning: You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs. Please apply to this role only through the 'Apply' link (not through the local office). Your application will then be routed to the appropriate recruiting team. The exceptional EY experience. It's yours to build. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. CrlTrrCampaign