About Civica:

We’re Civica and we help governments deliver critical services for citizens all around the World. From local government to federal government, to education, to health and care, over 5000 public bodies across the globe engage Civica to help provide critical services to over 100 million citizens.

About the role:

Civica is currently recruiting talented individuals to join the team at Fines Victoria supporting the Victorian Department of Justice and Community Safety.

Our Customer Service Representatives are the first point of contact for customers who need help understanding their options or taking action to manage their fines.

Fines can be scary or confusing for some customers and this critically important role provides you with the opportunity to make a positive difference in a customer’s day. We absolutely love the feedback we get from our customers telling us how our team have helped support them!  

• Start Date: Monday 29th January 2024.
• Rotating Roster Monday to Friday 8:00am – 6:30pm- No weekend, public holiday or night shifts.
• Commence training and working in our Melbourne CBD offices conveniently located next to Flagstaff station and then Work from Home after successful completion of training and having reached base performance standards.
• Hybrid Work Environment – Come and enjoy our newly renovated office space with your workmates and/or spend up to 90% of your time working from home. Whatever the right balance is for YOU.
• Permanent, Full-time role offering a starting salary of $67,379 (Including Super).
• Guaranteed generous salary increases for the next 3 years.
• Terrific benefits including up to 15 weeks of paid parental leave.
• Skilled and friendly support network including Team Leaders and subject matter experts.
• We grow our own! Fantastic opportunity for future career development in either operations or software development.

 What we are looking for:

• A passion for providing outstanding customer service.
• Comfortable navigating computer systems or programs.
• Can understand and follow a documented process.
• Strong interpersonal and communication skills.
• Self-motivated and driven to achieve goals.
• Team focused and flexible.

 These roles will be filled quickly. Don’t miss out, apply today!

About Civica:

We’re Civica and we help governments deliver critical services for citizens all around the World. From local government to federal government, to education, to health and care, over 5000 public bodies across the globe engage Civica to help provide critical services to over 100 million citizens.

About the role:

Civica is currently recruiting talented individuals to join the team at Fines Victoria supporting the Victorian Department of Justice and Community Safety.

Our Customer Service Representatives are the first point of contact for customers who need help understanding their options or taking action to manage their fines.

Fines can be scary or confusing for some customers and this critically important role provides you with the opportunity to make a positive difference in a customer’s day. We absolutely love the feedback we get from our customers telling us how our team have helped support them!  

• Start Date: Monday 12th February 2024.
• Rotating Roster Monday to Friday 8:00am – 6:30pm- No weekend, public holiday or night shifts.
• Commence training and working in our Melbourne CBD offices conveniently located next to Flagstaff station and then Work from Home after successful completion of training and having reached base performance standards.
• Hybrid Work Environment – Come and enjoy our newly renovated office space with your workmates and/or spend up to 90% of your time working from home. Whatever the right balance is for YOU.
• Permanent, Full-time role offering a starting salary of $67,379 (Including Super).
• Guaranteed generous salary increases for the next 3 years.
• Terrific benefits including up to 15 weeks of paid parental leave.
• Skilled and friendly support network including Team Leaders and subject matter experts.
• We grow our own! Fantastic opportunity for future career development in either operations or software development.

 What we are looking for:

• A passion for providing outstanding customer service.
• Comfortable navigating computer systems or programs.
• Can understand and follow a documented process.
• Strong interpersonal and communication skills.
• Self-motivated and driven to achieve goals.
• Team focused and flexible.

 These roles will be filled quickly. Don’t miss out, apply today!

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

As the IT Service Continuity Manager, you will be responsible for managing the customers’ continuity requirements and IT Service Continuity Management (ITSCM) Services

In this role, you will ensure the delivery of value to our customers and internal stakeholders through high-quality customer delivery of ITSCM Services, with the goal of Disaster Recovery readiness aligned with the customers’ Service Continuity Plans

This role can be based in our Canberra, Melbourne or Sydney Office. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best! Due to customer requirements to obtain AGSVA clearances, you must be an Australian Citizen to be eligible for this role (current AGSVA Baseline or NV1 Clearances will be highly regarded).

What you’ll do
At the moment, asan IT Service Continuity Manager, you will be focused on:

• Leading the Disaster Recovery team in assessing, developing, coordinating and communicating recovery environment requirements and plans
• Ensuring Disaster Recovery plans align with relevant legislation and organisational insurance requirements
• Identifying recovery requirements for new applications and systems. Managing implementation of recovery and availability techniques and technologies and reviewing periodically for ongoing validity
• Maintaining monthly status reporting, budgeting, strategic planning, and Disaster Recovery documentation
• Ensuring Disaster Recovery employees have the required skills to carry out their roles and are developed to meet ongoing staffing requirements
• Leading and representing the ITSCM and BCM service on behalf of Datacom to your customers
• Delivering high quality BCM and ITSCM services ensuring compliance with Datacoms relevant policies, processes, and procedures
• Ensuring all stakeholders adhere to the relevant processes in line with customer requirements and Best Practices
• Lead customer Business Continuity and ITSCM projects as required

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

We are looking for a Cybersecurity professional with the drive for ensuring operational maturity, service excellence and exceeding customer expectations with a focus on Vulnerability Management.  

About the Role (your why) 

As Cybersecurity Technical Account Manager, you’ll manage and oversee our Government Customers vulnerability management program and tools.  

You will be working within a team of passionate, innovative and engaging people who focus on building, delivering and supporting state of the art Cyber Security Solutions and you will ensure that delivery of services to our internal and external stakeholders is upheld, achieving SLA’s, meeting commercial obligations and contractual compliance.  

You’ll be Canberra based and happy to be onsite with our customer approx. 2 days per week. We like to bring people together in person when we can, and we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best! 

Due to customer requirements, you will need to be an Australian Citizen with an NV1 Government Security Clearance (or with a current Baseline and the ability to achieve an NV1).  

What You’ll Do: 

You will play a crucial role in enhancing, managing, and maintaining our operational processes and procedures. Your core responsibilities will be to actively identify, assess, prioritize, and report on any security vulnerabilities found in our customers' systems and applications.  

You will collaborate with various technical delivery teams and engage with customer application and system owners to ensure the prompt and effective remediation of any vulnerabilities.  

Your will focus on ensuring the successful delivery of contracted services to our clients, in line with our master services agreements, managed service schedules, and other commercial agreements.  

In addition to these key duties, you will have the opportunity to shape and implement policies, as well as review standard operating procedures for our vulnerability management program.  

Mentoring junior analysts will also be an important aspect of your role, contributing to the professional development of our team.  

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

What you’ll bring  

You’ll have previous experience: 

• Working for a government customer or in a highly regulated industry  
• Leading or managing a team of cyber security analysts  
• Defining and implementing policies and standard operating procedures for cyber security programs.  
• Experience monitoring the performance of operations team’s productivity and contractual compliance, i.e., SLA achievement, aged ticket management, change management, etc. 
• A customer centric approach, ensuring consistency in delivery of service.  
• An understanding of Cybersecurity in an Operational or Professional Services environment. 
• A background and knowledge of service delivery methodologies including ITIL and Project Management discipline would be advantageous.  

Along with the following: 

• A minimum of 5 years of experience in Cybersecurity, with at least 3 years of experience in vulnerability management 
• A security certification such as CISSP, CISM, CEH, OSCP, or equivalent  
• Strong knowledge of common security vulnerabilities and threats, such as the OWASP Top 10, SANS Top 25, etc 
• Excellent communication, collaboration, and problem-solving skills  
• Proficient use of vulnerability scanning and assessment tools such as Qualys, Tenable, and Rapid 7  
• Be familiar with vulnerability management frameworks and best practices such as NIST, OWASP, CVSS, etc 
• The ability to work independently, and as part of a team; and be able to work under pressure and meet deadlines.  
• A Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field 

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

About us:

Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities.

Headquartered in Canberra with multiple facilities in the ACT, NSW and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale compute environments with all campuses interconnected with high-speed carrier grade networks.

At CDC we are passionate about creating an inclusive workplace that promotes and values diversity. We believe that everyone’s unique experiences enable us to deliver meaningful benefits for our people, our clients and communities. Our mission is to attract, retain and grow the world’s best data centre team.

Our people are responsive, innovative and trusted in supporting our customers. Together, we configure the landscape to meet the security, reliability, connectivity and sustainability needs for today and tomorrow.

About the role:

In this role you will manage your team effectively to ensure you and the team are working together to successfully deliver a world-class customer experience, guaranteeing uninterrupted and secure operation of the facilities. This includes the coordination and management of site logistics, security, general maintenance outside of technical zones, internal and external presentation of the facilities and administration associated with effective workflow management. You will guarantee all customer and business provisioned services are completed to a high standard, as well as handling escalations and adhoc business priorities in a timely manner.

This role is part of CDC’s Operations team which is the heart of CDC. Being on the ground, in the data centres every day to ensure CDC continue to be the best specialist data centre provider. This team is proud of their data centres and can’t wait to show them off to our customers. This role reports to the DC Operations Manager.

Other responsibilities for this team include:

• Manage Data Centre facilities operation on a daily and on-going basis
• Mentor and impart knowledge to other staff.
• Ensure day to day customer use of the facilities is managed.
• Ensure day to day interaction with Service Providers and C is managed.
• Manage any risk associated with the Data Centres up- time through its various equipment.
• Procurement activities for CDC and clients if required Onboarding’ of clients
• Assisting in the management of maintenance contracts on behalf of CDC including programmed maintenance of all non-critical equipment
• Liaising with Service Providers when required
• Ensuring that CDC obtains necessary Certificates, approvals and other certifications required by Statutory Authorities or CDC in relation to the occupancy of the Data centre facilities.
• Contributes to the creation and management of site expense budget.
• Deliver the expense budget objectives under the individual’s direct influence.
• Contribute to the broader CDC team financial and operational objectives such that the business achieves the corporate goals set each year as well as the group’s long-term goals.
• Provide cultural and operational team leadership.
• Mentor and impart knowledge to junior staff.
• Act in an ambassadorial capacity for the company.
• Lead, attend and contribute to appropriate team and stakeholder meetings and committees as required and relevant to ensure excellent stakeholder engagement and communication.
• Embrace and model CDC’s DNA and Leadership Fundamentals.
• Other duties as directed from time to time.

About you:

• 3+ years' experience in Facilities Management and critical environments requiring 99.99% availability
• Leading teams in the day-to-day operations of the Data Centres.
• Ensuring the cleanliness and presentation of the facilities including coordinating of the logistics
• Leads strategic guidance and direction to drive operational excellence across staff
• Ensures the teams to ensure completion to CDC's required standards, KPI's and SLA's are continually achieved.
• Mentor staff to identify any learning, development or procedural gaps and communicate the recommendations for the overall continuous improvement of the business.
• Leads site teams work safety, with high regard to human error avoidance.
• Management of correct processes and documentation completion at the time of works being undertaken.
• Demonstrated financial experience in administering OPEX budgets.
• Leadership and management of physical security staff, covering rostering, reporting, response, and performance.
• Improvements to maintenance contract services to increase efficiency and reduce cost.
• Managing relationships with external vendors & contractors.
• Liaising with internal teams & management groups.
• Ensuring staff and contractors adhere to and exceed local Health & Safety standards in all our Data Centres

Essential:

• Australian citizenship and ability to obtain, an NV1 Security Clearance

How to Apply:

If you are looking for an opportunity to play a vital role in a fast-growing Australian technology company and be part of our amazing team, please submit your resume and cover letter by clicking Apply.

We are seeking an experienced Sales and Customer Service professional who is able to apply their sales skills to the residential aged care sector. The full time position will be across North West Victoria covering our homes at Alcheringa, Coates and Cohuna Village.

Who we are:
Respect is a rapidly growing, not-for-profit, progressive, and purpose-driven aged care and retirement living provider that operates across Tasmania, Victoria, and New South Wales. Respect is known for the great care we provide to our residents and the supportive and respectful working environment for our employees.

The Position
The Customer Relationship Consultant is responsible for managing all respite and permanent leads from prospective residents and family members, managing all prospective leads in our CRM database and conducting prospective residents with tours of our aged care homes. The Customer Relationship Consultant must also build and maintain relationships with key organisations that can assist in directing prospective permanent and respite residents to our aged care homes. Success in the role will be determined by the increase and maintenance of high occupancy levels, the ability to successfully convert leads into RAD sales and the development and implementation of marketing initiatives designed to generate sales leads.

Key Duties & Responsibilities:

• Implementing sales plan initiatives.
• Complying with the agreed customer sales method and admission sales process to achieve a great client experience.
• Travel to locations suitable to the client for sales meetings and presentations for prospective resident.
• Meeting financial targets including occupancy, RAD, additional services and supporting ACFI achievement.
• Managing channel relationships to ensure Respect obtains more than its fair share of leads.
• Maintain facility competitive profiles.
• Intercept and manage all inbound respite and permanent leads from prospective residents and family members including providing prospective residents with tours of our facilities.
• Ensure and monitor, that all prospects/leads are effectively communicated and responded to in a timely manner.
• Record and manage all prospective leads on our CRM database.
• Maintain an advanced understanding of resident fees and charges, applicable RAD and DAP Levels and be able to convey to prospective residents.
• Ensure that prospective leads are given the necessary information package and that the information within the package is both current and explained clearly in a professional manner.
• Ensure the highest standard of professional self-presentation is maintained to project a positive image at all times of Respect.
• Willingness to meet with prospective clients /representatives out of normal business hours if required.
• Initial data entry of client details into the CRM database for ease of tracking and reporting.
• Prepare and supply all residential permanent agreements/documentation to clients prior to the admission date.
• Contribute to continuous quality improvement activities.
• Maintain confidentiality of information.

Essential:

• Demonstrated successful sales and marketing experience/skills.
• Demonstrated ability in the application of advanced administrative procedures.
• Ability to understand basic analysis techniques.
• Advanced word processing operation skills.
• Ability to work as an effective member of a team.
• Good verbal and written communication skills and the ability to empathise with prospective residents and family members.
• Demonstrated understanding of continuous quality improvement principles.
• Demonstrated ability to undertake work of a confidential nature.
• Ability to work in a timely manner and often at a rapid pace.
• A current drivers license without restriction.
• Current National Police Certificate (or ability to acquire).

To be considered for employment with Respect, each candidate must satisfy the legislative requirements of Aged Care Worker Screening to ensure suitability to work in the aged care industry.

Benefits we offer you:

• The opportunity to play a pivotal role in Respect's growth and transformation journey.
• A collaborative and supportive work environment.
• Competitive salary and conditions of employment.
• Pay incentives including not-for-profit charitable salary packaging.
• The satisfaction of contributing to the betterment of aged care services
• Long-term employment in a recession-proof sector
• Learning, development, and growth opportunities
• Discounted health insurance

About frank green

frank green isn’t a person, it’s a philosophy. We are frank about living green.

Our purpose is to stop single-use plastics. So, we create beautifully designed, functional, and innovative sustainable products that fit into your life, that you love to use and reuse, over and over again. Because we want to give people around the world the power and desire to make easy, sustainable change.

Your New Role

In this instrumental position, you'll help drive our creative department to new heights, collaborating closely with the Creative Director you'll ensure the seamless execution of projects. As the operational linchpin, you'll navigate the day-to-day intricacies of the studio, overseeing project timelines, resource allocation, and workflow optimisation.

This role is a unique blend of creativity, leadership, and meticulous project management, offering you the chance to help shape the visual identity of our brand while ensuring each project is delivered with precision, timeliness, and within budget. Join us in this dynamic opportunity to lead and inspire a creative team towards exceptional performance and the realisation of impactful visual stories.

Your Day to Day

• Oversee project coordination, keeping ongoing projects on schedule and within budget.
• Efficiently manage studio resources, including equipment, software, and materials.
• Support the creative team, fostering a positive and productive work environment.
• Manage and oversee the studio's budget, ensuring cost-effectiveness and profitability.
• Act as a liaison between the internal team and external agencies, facilitating effective communication.
• Ensure the quality of output meets company standards and client expectations.
• Plan and manage the studio's schedule, including project timelines, team availability, and deadlines.
• Assist in recruitment, providing training and orientation for new team members.
• Prepare regular reports on studio operations, including project status, budget usage, and team performance.
• Maintain a safe work environment by adhering to health and safety regulations and company policies.

Your Skills

• Degree in Business Management, Project Management, Graphic Design, Marketing, or related field.
• Minimum of 5 years' experience in a creative studio or agency environment, with at least 2 years in a management role.
• Proven track record of successfully managing creative projects from inception to completion.
• Proficiency in project management tools and software (e.g., Asana, Trello, or Microsoft Project).
• Strong leadership skills with experience in team management, motivation, and development.
• Excellent understanding of the creative process, including design, copywriting, and digital content production.
• Ability to work under pressure, managing multiple projects simultaneously in a fast-paced environment.
• Strong communication skills, both verbal and written, conveying project goals and timelines effectively.
• Experience in budget management and resource allocation.
• Keen eye for detail and commitment to delivering high-quality work.
• Knowledge of current trends in design, marketing, and advertising.

The Perks

• A culture of smart, engaged, values driven people, where everybody’s voice matters.
• Staff discount on frank green products.
• Celebration birthday day off as paid leave.
• Plenty of autonomy and opportunity to grow.
• Fun and inclusive staff events and celebrations.
• Dog friendly offices.

Our Culture:

At frank green, we strongly believe in diversity and inclusion, and we make sure that our people feel welcome, and our culture incorporates everyone's perspectives and experience.

We're creative, pragmatic, and driven by the pursuit of “anything is possible”, but there's enjoyment in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.

To Apply

We are always excited to hear from passionate, talented people. If this position sounds like your next job hit APPLY NOW!

This highly visible Senior Incident Manager role provides an exciting opportunity to join high performing, very experienced team of IT professionals. The team is focused on delivering value to our customers and enjoys a high level of autonomy.

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

Our IT Service Operations team are a passionate bunch, and we genuinely care about maximising the value and service we deliver to our clients. If you get a real kick out of positively impacting some of Australasia’s brightest organisations, read on!

Our offices are based in Canberra or Sydney, we like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

To be successful in this role, you will require Australian Citizenship due to customer requirements and existing Baseline or NV1 Clearances will be highly regarded.

What you’ll do

As a Senior Incident Manager, you will be responsible for ensuring that all Incidents are carefully managed. This includes collaboration and coordination across technical teams to ensure customer expectations are met, and information needs of decision makers are achieved. The role is outcome oriented and requires engagement with other process managers such as Event and Problem to ensure early identification and reduced likelihood of repeat incidents.

You will work closely with technical specialists across several technologies in a multi-vendor environment. Additionally, you will have responsibility for identification of improvement opportunities, including maintenance and improvement of Incident Management, policies, processes, and procedures, with a focus on continual service improvement.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

We are looking for someone who is proficient in leading efficient resolution of incidents using process to solve technical issues and develop a strong cross-functional team cooperation. You will need excellent interpersonal and stakeholder management skills, ITIL Foundation accreditation and a solid understanding of IT Service Management. You will have demonstratable experience as an Incident Manager in large and complex IT and business environments, preferably within managed services.

The following will be highly desirable:

• Extensive years of experience in the IT industry or bachelor's degree in IT
• Minimum ITIL v4 Foundation accreditation
• Current or recent experience in major incident management role
• Excellent communication & time management skills
• Meticulous attention to detail
• Ability to work well within a multi-geographical distributed and diverse team.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

#LI-Hybrid

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

We’re looking for a passionate Service Configuration Management Manager to join our IT Service management team, working in Australia and delivering Configuration Management Services to our valued customer base. In this role you will work collaboratively with other Datacom Service Operations team members, Service Delivery Managers and Technical teams.

This role can be based in Sydney, Melbourne or Canberra. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Please note that to be successful in your application for this role, you must be an Australian Citizen with a current Government Baseline Security Clearance.

What you’ll do

As Service Configuration Manager you will:

• Act as subject matter expert for Service Configuration Management for our customers
• Manage effective and smooth delivery of our customer’s Configuration Management services
• Manage the relationship with the customers by being the primary contact for the CMDB
• Contribute to the achievement of the outcomes of the managed services contract
• Lead the Service Improvements for the Service Configuration Management Service
• Support the process to deliver an accurate CMDB
• Transition new customers to the Service Configuration Management Service.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

This role will suit someone who is an experienced Service Configuration Manager and is looking for a career move to an organisation that is growing and where this capability is being built nationally across Australia. This role reports into the Service Operation team.

You will need to be proactive, have the ability to work independently, be enthusiastic and also interested in being part of a large dynamic team delivering a high-quality service to our customers. Key to success in this role is expertise developed over 5+ years in a similar role, as you will be viewed as the Service Configuration Manager contact for our Datacom Customers.

Your ability to work with other members of Managed Service Operations team – specifically the Change Management teams and Technical teams to develop and deliver quality services for our customers is critical to the success of our model. As part of the role, you will provide quality customer service in performing the CMDB tasks which include CI to CI and Service to CI relationship mapping.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Come shape the future of education with us.

We love working with schools and strive to deliver new innovations, functions, and process improvements as new technology becomes available. Our services are specifically designed to improve not only the school process but also community culture and student learning outcomes.

Griddle is a catalyst in education, enabling schools to offer a more personalised, engaging, and effective learning journey for every student. At Griddle, we want to revolutionise the educational experience by providing advanced timetabling solutions for our schools.

About the Role & Team

We are looking for a dedicated individual to join us as an Account Manager in our Griddle team. Under the guidance of the Griddle General Manager of Operations, this position will collaborate with an established team to manage the customer journey from point of sale to BAU live running. Work with schools to make sure that their transition to Griddle is smooth, assist with technical problem solving and promote a good adoption of products and services.

You will:

• Establish strong relationships with new customers, developing a deep understanding of their needs and purpose for purchase.
• Ensure the schools are communicated with at all times and manage expectations, to ensure an exceptional customer service experience.
• Clearly communicate the school's roles and responsibilities in the onboarding & training processes.
• Record customer onboarding needs, requests, and questions in Zoho.
• Develop and improve documentation and processes to enhance and streamline the onboarding experience for schools.
• Identify and resolve timetabling issues (through liaison with all relevant stakeholders) and find appropriate solutions where there are potential conflicts of interest.
• Ad-Hoc tasks as directed by your manager.

About You

You will have:

• A true passion for putting the customer first.
• A highly proactive nature, with the ability to think both creatively and technically.
• Exceptional networking and stakeholder management skills, both internally and externally.
• Excellent organisational and time management skills, with a focus on attention to detail.
• Strong written and verbal communication and interpersonal skills.
• The ability to work autonomously but also work well within a team environment.
• Analytical and problem-solving skills.
• Basic video editing skills (experience with Camtasia will be highly regarded).
• Bonus Points: Experience working with Zoho or another CRM.

What’s in it for you?

• Meaningful work in a rewarding industry that allows you to contribute to a mission that you believe in
• Flexible working culture - hybrid working environment
• Learning & Development - we want you to grow and get the most out of your role!
• Parental Leave Program for both primary and secondary carers
• 24/7 access to our Employment Assistance Program (EAP) through the means of face-to-face, livechat and phone support
• Social events and weekly free lunches (Melbourne)

It is a really exciting time to join Compass. We are growing fast and need people who want to grow with us. Compass is proud to be an equal opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees.

Prior To Commencing Employment, You Require:

• a valid Employee Working With Children Check
• a satisfactory National Police Check
• verification of unrestricted work rights in Australia, eg citizenship, passport, or birth certificate

Company Overview:

Join us in shaping the future of Employee Experience at Melba. We are a purpose led organization with a vision and purpose to live in a society that values the individual rights of all people and to open up a world of opportunities for people to live a fabulous life. We provide high-quality support services to people with a disability and recognize that investing our workforce is integral to us achieving this vision.

Flexibility is one of our core values. We celebrate diversity not just in our workforce but in how you choose to shape your work day. We understand that life comes with commitments and can offer flexible work arrangements that suit your specific needs. Whether you prefer the traditional nine-to-five, need to schedule your day around school hours or thrive on a compressed work week we have options to support you.

Role Overview:

The Strategic Business Partnering Manager plays a pivotal role in shaping and driving Melba’s progressive and ambitious People Strategy. Understanding the critical link between people and business success, this role is responsible for leading a team of Business Partners to ensure our leaders are supported right across the employee life cycle.

Our Business Partnering team will leverage data to provide insights and to accelerate the achievement of our overall strategic goals, whilst continuing to improve the employee experience from attraction right through to exit.  

Responsibilities:

• Develop and implement a strategic HR Business Partnering model to enhance the overall employee experience and customer experience for our supported people.
• Lead, coach and mentor a team of HR Business Partners enabling them to truly partner with the organization and to understand their business needs, leverage their expertise, data and other insights to add value.
• Take every opportunity, big and small, to enhance the employee experience right throughout the employee life cycle. 
• Partner with senior leaders to develop key relationships and provide strategic HR support, advice and coaching.
• Work with senior leaders to predict and anticipate workforce needs and to design roles and teams to best achieve our strategic and operational outcomes.
• Ensure monthly operational data is reviewed and communicated with key stakeholders and acts to inform continuous improve initiatives and identify any risks identified for action i.e employee engagement, exit interview feedback.
• Develop and update Employee Experience policies and procedures, ensuring they are contemporary, compliant and reflective of Melba’s commitment to becoming an employer of choice. 

About You:

• Proven experience (7+ years) in a strategic Business Partnering role.
• Strong working knowledge of legislative frameworks and industrial awards.
• Highly developed leadership skills, adopting an empowering coaching to bringing out the best in your team.
• A creative and strategic thinker where you can see the big picture, connect the dots, and think outside the box.
• Strong communicator and relationship builder and able to adapt your style to meet the needs of others.
• A Pragmatic approach with the ability to analyse situations and act accordingly.
• A good understands of risk management principles and can manage risk accordingly.
• Results oriented and self-motivated and not afraid to be hands on as needed.
• A flexible and positive outlook.
• Tertiary qualification in Human Resources Management or similar, or equivalent experience.

Why Join Us?

• Be part of a transformative journey where your strategic HR leadership will shape an exceptional workplace experience.
• Join a collaborative culture that values innovation, creativity, fun, passion and flexibility (check out our values on our website).
• Competitive compensation package including NFP Salary Packaging benefits.
• Embrace flexibility in your work life, shaping your work day to fit your life.

Please apply by submitting your resume. We will assess and shortlist applications as they are received.

At Melba, we value Diversity and Inclusion and encourage those with a disability, individuals within the LGBTQIA+ community, individuals from mature-aged populations, and members of Culturally and Linguistically Diverse Communities to consider joining our community.

About Us:

Join us in shaping the future of Talent Acquisition at Melba. We are a purpose led organization with a vision and purpose to live in a society that values the individual rights of all people and to open up a world of opportunities for people to live a fabulous life. We provide high-quality support services to people with a disability and recognize that investing in attracting the best talent to Melba is integral to us achieving this vision.

Flexibility is one of our core values. We celebrate diversity not just in our workforce but in how you choose to shape your work day. We understand that life comes with commitments and can offer flexible work arrangements that suit your specific needs. Whether you prefer the traditional nine-to-five, need to schedule your day around school hours or thrive on a compressed work week we have options to support you.

Role Overview:

As the visionary leader of Talent Acquisition, you're not just filling jobs; you're shaping the future of Melba by building our organizational capability.  You will play a pivotal role in developing and implementing innovative talent acquisition strategies and leading a proactive and forward-thinking team to deliver effective recruitment outcomes.

You’ll have the opportunity to:

• Develop and implement talent acquisition strategies and collaborate with Melba’s Leadership team to understand workforce needs and proactively plan for future talent requirements.  
• Lead, coach and mentor a team of Talent Acquisition specialists, ensuring consistent, efficient and effective recruitment support is provided, including project related activities.
• Leverage technology to innovate the end-to-end attraction and recruitment process.  
• Recommend innovative remuneration and reward strategies to attract and retain candidates in challenging markets. 
• Provide regular insights, data, recruitment trends and other reporting to key stakeholders and develop and deliver on targets relating to the recruitment experience.
• Working with the Chief Employee Experience Officer, develop, review and refresh the Melba employee value proposition to enable the attraction of top talent to Melba.
• Drive diversity and inclusion initiatives across the recruitment process ensuring a diverse candidate pool and accessibility is maintained for all candidates.
• Ensure an effective recruitment process is in place and reviewed regularly for effectiveness.

About You:

• A passion for diversity and aligned to a vision for creating an inclusive workplace.
• Demonstrated success in leveraging technology and innovative talent acquisition approaches.
• Strong leadership, coaching, collaboration and stakeholder management skills.
• Excellent data analytics and reporting capabilities.
• Energetic, committed and dedicated to an approach which emphasizes respect, approachability and transparency.

Why Join Us:

• Opportunity to drive strategic Talent Acquisition initiatives in a dynamic environment
• Join a collaborative culture that values innovation, creativity, fun, passion and flexibility (check out our values on our website).
• Competitive compensation package including NFP Salary Packaging benefits.
• Embrace flexibility in your work life, shaping your work day to fit your life.

Please apply by submitting your resume. We will assess and shortlist applications as they are received.

At Melba, we value Diversity and Inclusion and encourage those with a disability, individuals within the LGBTQIA+ community, individuals from mature-aged populations, and members of Culturally and Linguistically Diverse Communities to consider joining our community.

About Simple Sample Australia:

Simple Sample Australia is an early stage startup on a mission to transform the way building professionals discover and experience new products. Our innovative approach to delivering samples from the best suppliers directly to industry professionals has created an exciting opportunity for a results-driven Business Development Manager to join our dynamic team. If you are a self-motivated individual with a passion for driving sales and building strategic partnerships, we want to hear from you.

Role Overview:

As the Business Development Manager at Simple Sample Australia, you will be a key player in expanding our market reach, driving revenue growth, and building lasting relationships with building material suppliers in Australia. This role offers a unique opportunity to make a significant impact on the company's success while working in a fast-paced and collaborative startup environment.

Key Responsibilities:

.Sales Strategy and Execution:

•Develop and implement a sales strategy that works for you to achieve revenue targets.

•Identify and pursue new business opportunities through prospecting, networking, referrals and market analysis.

•Nurture and expand relationships with existing clients to drive new business.

.Supplier Acquisition:

•Research to identify potential clients and industry trends to optimise sales pitches to prospective clients

•Generate leads and manage the entire sales cycle, from initial contact to deal closure.

.Sales Presentations and Negotiations:

•Prepare and deliver compelling sales presentations to clients and partners.

•Negotiate terms and agreements, ensuring win-win outcomes for all parties involved.

.Sales Reporting and Analysis:

•Track and analyze sales performance metrics to inform decision-making and strategy refinement.

•Provide regular updates and reports to the leadership team on sales progress.

•Proven track record of success in business development and sales, preferably within a startup environment. Experience in the building and construction industry and existing contacts is highly valued.

•Strong communication, negotiation, and interpersonal skills.

•Ability to work independently and collaboratively in a fast-paced environment.

•Results-oriented mindset with a focus on meeting and exceeding targets.

Why Join Simple Sample Australia:

•    Opportunity to shape the sales strategy and contribute to the growth of a highly ambitious startup.

•    Collaborative and dynamic work environment with room for innovation.

•    Flexibility to develop your own imprint and the way the company works.

•    Competitive salary with performance-based incentives.

•    Professional development opportunities and career advancement.

If you are a motivated and ambitious individual with a passion for sales and business development, we encourage you to apply. Submit your resume and a cover letter detailing your relevant experience and achievements to [email protected].

About ROLLER

ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we’re here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships, and digital waiver processes.

But here’s the best part: our team. We’re a group of 120+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We’re aiming high and believe that the possibilities are endless. As we continue to grow globally, we’re excited to write our success story and have fun along the way.

We genuinely love what we do, and we’re looking for like-minded people to join us on this amazing journey. If you’re ready to be part of a dynamic team and make a real impact, come aboard, and let’s create some unforgettable experiences together at ROLLER!

About the Role

We are seeking a tax guru to lead the tax function within our Finance Team!

In this role, you will need to be hands-on and possess a proactive attitude as we expand our global presence and navigate heightened global tax regulatory complexities. You will be responsible for managing all aspects of global tax operations, compliance, process improvements, and have a passion for making the complex simple through your knowledge of taxating related risk exposure.

We are looking for someone who can provide leadership and expertise in global tax compliance for ROLLER’s scaling business.

Why Should You Apply

Join ROLLER as the Global Tax Manager, leading precision in tax balances and disclosures while navigating international regulations. Your expertise will optimize costs, ensure compliance, and mitigate risks for our global operations.

We’re seeking an experienced professional to bring strategic tax planning in-house, engaging external advisors for best practices across jurisdictions and best of all, be part of a collaborative and innovative team where your contributions are acknowledged and your skills continually honed for a fulfilling career!

What You’ll Do

Global Tax Compliance:

• Develop and implement tax strategies to ensure compliance with international tax laws and regulations across various jurisdictions
• Monitor changes in tax laws and regulations globally and assess their impact on ROLLER’s tax position

Transfer Pricing:

• Maintain transfer pricing policies tn ensure they align with business activities and comply with relevant regulations
• Work closely with cross-functional teams to ensure appropriate documentation and reporting for transfer pricing transactions

Tax Planning:

• Collaborate with internal stakeholders to identify tax planning opportunities that optimise the company’s global tax position while ensuring compliance
• Provide strategic advice on the tax implications of business decisions and initiatives
• AASB / IFRS tax effect accounting

Country Specific Tax Matters:

• Manage relationships with external tax advisors and authorities in various countries
• Oversee the preparation and filling of tax returns in multiple jurisdictions including but not limited to federal/corporations, sales/VAT/GST, fringe benefits

Other

• Collaborate with finance and other business units to ensure alignment to tax matters related to business operations
• Provide training and support to internal teams on tax-related issues
• Ensure ROLLER is audit ready, data is available/automated where possible and all necessary documentation is prepared and maintained for audit purposes (if required)
• Championing the implementation and use of technology to make tax painless!

About You

• A seasoned tax professional with expertise in AU, US, and UK corporate and international tax
• Extensive experience in company processes, controls, cadences and have developed detailed and suitable plans to assess and remediate any gaps in tax advisory and compliance processes
• Exceptional communication and stakeholder management skills, enabling effective collaboration with internal teams, external partners, and senior management
• A keen eye for detail, and a strong desire to keep learning. You enjoy upholding high standards of excellence and integrity in the services you deliver

Perks!

• You get to work on a category-leading product that customers love in a fun, high-growth industry- check our Capterra and G2 reviews.
• 4 ROLLER Recharge days per year (that is 4 additional days of leave that we all take off together as a team to rest and recuperate) 
• Engage in our ‘Vibe Tribe’ - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!
• Team member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more.
• 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers
• Highly flexible work environment with an All Access pass to WeWork depending on your location
• Work with a driven, fun, and switched-on team that likes to raise the bar in all we do.
• Individual learning & development budget plus genuine career growth opportunities as we continue to expand!

What You Can Expect

1. Initial call with our Talent Acquisition Manager
   You’ll have an initial call with our Talent Acquisition Manager to chat through some of your experience to date, salary expectations and you can check off any initial questions you might have.
2. Interview with our Financial Controller
   You will get to meet with our Financial Controller to learn more about the role & ROLLER whilst also talking through your experience in more detail
3. Loop Interviews
   This is where you will get to meet our wider ROLLER team to do a ‘vibe check’ on us to make sure our culture & vibe meet what you are looking for!
4. Offer
   If all lights are green and the fit feels right, we’ll conduct reference checks and you'll receive an offer to join!

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

Our team

The Talent Acquisition team work together to fill roles and pipeline Talent for Datacom offices across Australia. We have team members across the board with specialisations across different technologies and skill sets. We’re dedicated to proactively sourcing and seeking out the best talent to deliver our services.

About the Role:

We're looking for an experienced Technology Recruitment Manager to to help us lead our local team to meet our growth targets.

You’ll work roles end to end, manage relationships with senior stakeholders and lead a small team.This is a varied role where you’re encouraged to use your initiative and champion new ways to tackle the challenges of our markets.

What you’ll do

• Recruit talent through the use of a variety of recruitment strategies
• Pipeline talent
• Recruitment process training and improvement
• Build and maintain effective relationships across the business

What you’ll bring

You’ll be a team player with a professional attitude. We are focused on finding someone who understands urgency and loves working with people. You need to hit the ground running so you'll be familiar with volume recruitment

You’re a positive individual with a good customer-centric attitude, where no task is too small. You’ll have the ability to adapt and work in a flexible, collaborative, and high-pressure environment. You’ll love a challenge that allows you to think strategically outside the box, but also enjoy running an end-to-end process that ensures you deliver and prove the promise.

Why Datacom?

We have over 6,500 people across our global offices, and generate an annual revenue of over $1.2 billion, this makes us one of Australasia’s largest professional IT services companies. We have extensive expertise in operating data centres, providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds.

We actively encourage a work/life balance and operate with a hybrid working model, giving you the flexibility to work from home and the office.

About Us:

Join us in shaping the future of learning at Melba. We are a purpose led organization with a vision and purpose to live in a society that values the individual rights of all people and to open up a world of opportunities for people to live a fabulous life. We provide high-quality support services to people with a disability and recognize that investing in the growth and development of our people is integral to us achieving this vision.

Flexibility is one of our core values. We celebrate diversity not just in our workforce but in how you choose to shape your work day. We understand that life comes with commitments and can offer flexible work arrangements that suit your specific needs. We anticipate that this role will require you to be in the office 1 day per week.

Role Overview:

As Capability Development Manager you will lead the creation of innovative learning strategies, shaping our leaders of tomorrow, providing learning opportunities on best practice supports for our workforce of dedicated support workers and cultivating a culture of continuous learning.

You’ll have the opportunity to:

• Lead the design and implementation of learning strategies and programs that strengthen leadership and management capability and performance management i.e talent development programs.
• Provide leadership in developing a learning organisation focused on its people, our organisational culture, continuous improvement and learning outcomes.
• Manage and coach a team of direct reports to ensure the successful implementation of learning and development initiatives.
• Partner with our Transformation team to support change management initiatives where there is an identified capability uplift i.e. digital literacy, documentation practice, system usage.
• Develop and maintain career pathways and capability frameworks, defining capability and competency uplift required for each career step.
• Responsible for the implementation of a Learning Management System to facilitate compliance monitoring and to provide access to learning and development opportunities for our workforce.
• Develop and manage L&D budget, negotiate contracts, build and maintain relationships with third party vendors.

About You:

• Proven experience (7+ years) in designing and implementing learning strategies, preferably in leadership and management development and within a similar sector.
• Demonstrated success in leading the uplift of an organisations capability across key competencies and contributing to an improved employee experience. 
• Extensive experience in developing and implementing capability development programs for diverse audiences and learning styles through varying delivery models.
• Experience managing a Learning Management System and overseeing L&D budgets and vendor relationships.
• Exceptional leadership, communication, and team management skills.
• Ability to think strategically and demonstrated experience in effective program management.
• Ability to critically evaluate information from various angles, assess risks, and identify solutions.

Why Join Us:

• Opportunity to drive transformative learning initiatives in a dynamic environment
• Join a collaborative culture that values innovation, creativity, fun, passion and flexibility (check out our values on our website).
• Competitive compensation package including NFP Salary Packaging benefits.
• Embrace flexibility in your work life, shaping your work day to fit your life.

If you're passionate about driving learning and development initiatives that empower individuals and contribute to the community in which we live, we want to hear from you. Apply now and be a part of our vibrant, inclusive community!

Please apply by submitting your resume. We will assess and shortlist applications as they are received.

At Melba, we value Diversity and Inclusion and encourage those with a disability, individuals within the LGBTQIA+ community, individuals from mature-aged populations, and members of Culturally and Linguistically Diverse Communities to consider joining our community.

A smart human once said, “Do things you

Our people love to work for us, here’s why!

• Officially B-Corp Certified, a Certified Great Place to Work 2023 and 2021 Best Workplaces winner!
• Competitive salary, free weekly lunches, awesome social events (including a social club – winery tours to museum tours), flexible working arrangements, and amazing headquarters in the CBD.
• Receive mentoring and coaching from industry leaders and plenty of opportunities for growth and promotion.
• Learning and development including internal and external training programs to build your career skills.
• An inclusive and diverse workplace culture centered on health, wellbeing and fun.
• The ability to salary sacrifice for their very own BlueRock shares
• Gym membership after one year of tenure and mobile phone allowance after 6 months!
• We have our very own BlueRock public holidays to give our people the day off, on us!

For more amazing perks of working at BlueRock and employee benefits – head to our careers page!

How to apply

If this sounds like you, then please click on the "Apply" button and follow the prompts. If you think you have what it takes, but don’t necessarily meet every single point on the job description – please still apply. We’d love to see if you could be a great fit and we can't wait to meet you!

For any questions regarding this opportunity or if you require adjustments to participate in the recruitment process, please reach out to [email protected].

BlueRock is a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

For this role, only candidates with the eligible right to work in Australia will be considered.

Please be advised that BlueRock or any of its related or controlled entities do not accept unsolicited contact or resumes from Recruitment Agencies.

Even in 2023 it needs to be said, BlueRock is a workplace committed to equal employment opportunities regardless of age, citizenship, colour, disability, gender and gender identity, marital status, nationality, race, sexual orientation, or veteran status.

• B-Corp Certified
• 70,000 happy customers, 4.8 / 5 star rating out of 3000+ customer reviews
• Multi-award winning products from internationally recognised bodies including Good Design, Red Dot and Dezeen.

Hi, we’re Eva - welcome home.

With our laser focus on bringing more thoughtful design to your everyday life, we want you to come join us as we accelerate towards making more people feel at home with Eva.  

What's the role about?

As the Senior Content Manager, you’ll be the ideator, creator and driver of creative content aligned with our brand strategy. Working collaboratively with the broader marketing team, you have a deep understanding of content creation, optimisation and analytics. Naturally, you enjoy taking a data-informed approach (e.g., website traffic, email open-rates, engagement rates, customer feedback) to inform content strategy. 

Reporting directly to the Head of Marketing/Founder, you'll play a pivotal role in helping our customers discover our thoughtful products and the warm brand we’ve created. 

To amplify Eva through fun, compelling, share-worthy stories for our diverse demographic, you’ll manage the creative team to ensure the implementation of Eva’s digital content strategy, content management and production processes.  

Note: This is a full-works-kind-of-role, and you have to be passionate about what you do. You’re going to be surrounded by people who love what they’re doing and want to work with others who share the same passion. We’re an extremely supportive and close-knit team who are all about producing the best marketing in Australia. We'd love to meet you if you share the same ambitions!

Here's what a day in the job looks like:

• Create, optimise and manage content that drives compelling communication, brand and digital presence in line with our marketing strategy and business goals

• Track and report content effectiveness whilst overseeing content performance to inform content decisions and optimise strategy
• Actively develop new and efficient content processes and templates for digital content planning, creation and delivery.
• Creation and management of content calendars and production schedules and ensuring the process is optimised
• Manage total content budget and resources effectively, planning within brand P&L to deliver against key brand objectives. 
• Management, professional development and resource management of the creative team
• Champion best practices, industry trends and continuously refine our content to capture target audience 
• Be a brand guardian to ensure flawless execution across brand voice and style across our digital content campaigns

What do you look like?

• A minimum of 4 years experience in a similar role with a good understanding of the online/digital media campaign space
• A minimum of 3 years experience managing content and creative teams
• Experience working with digital design and short form video to tell stories
• Experience working with digital marketing agencies and have an understanding of the content nuances required for each social platform (Instagram, Youtube etc) 
• Extremely organised and love using project management tools like Monday to get projects done on-time.
• The ability to manage & successfully execute multiple concurrent projects
• A portfolio of successful campaign examples you have helped produce

Other things we’d love for you to mention if you have it:

• Experience working within a startup or ecommerce environment
• Experience with post-production and editing skills
• Experience shooting (photo or video)
• A special area of interest that you can bring to Eva team trivia (regrettably, an encyclopaedic knowledge of the The Office are taken at this time)

• Eva believes in the power of a diverse team and is fully committed to building and maintaining an inclusive culture. We encourage applicants from all walks of life.

• Be part of a B-Corp company, one of only eight furniture companies in Australia
• Support for any learning and development course, conference or training that will help us mutually grow, ears and budget for any wild (but justifiable) ideas.
• Annual Rest & Recover day, where the entire company shuts down for a day to rejuvenate
• Free anniversary mattress, free yearly Eva products and generous friend/family discounts.
• All the coffee/ tea/ beers/ kombucha you need.
• Monthly team events (prev. events have included the Australian open, cooking classes & escape rooms).
• An autonomous work environment where there is never a regular ‘days work’.
• A diverse culture and a bunch of really lovely people.

We’re reviewing applications as they come in, so send yours right in if you think you're the one.

Cosy regards,

Amanda from Eva

About Civica:

We’re Civica and we help governments deliver critical services for citizens all around the World. From local government to federal government, to education, to health and care, over 5000 public bodies across the globe engage Civica to help provide critical services to over 100 million citizens.

About the role:

Civica is currently recruiting talented individuals to join the team at Fines Victoria supporting the Victorian Department of Justice and Community Safety.

Our Customer Service Representatives are the first point of contact for customers who need help understanding their options or taking action to manage their fines.

Fines can be scary or confusing for some customers and this critically important role provides you with the opportunity to make a positive difference in a customer’s day. We absolutely love the feedback we get from our customers telling us how our team have helped support them!  

• Start Date: Monday 12th February 2024.
• Rotating Roster Monday to Friday 8:00am – 6:30pm- No weekend, public holiday or night shifts.
• Commence training and working in our Melbourne CBD offices conveniently located next to Flagstaff station and then Work from Home after successful completion of training and having reached base performance standards.
• Hybrid Work Environment – Come and enjoy our newly renovated office space with your workmates and/or spend up to 90% of your time working from home. Whatever the right balance is for YOU.
• Permanent, Full-time role offering a starting salary of $67,379 (Including Super).
• Guaranteed generous salary increases for the next 3 years.
• Terrific benefits including up to 15 weeks of paid parental leave.
• Skilled and friendly support network including Team Leaders and subject matter experts.
• We grow our own! Fantastic opportunity for future career development in either operations or software development.

 What we are looking for:

• A passion for providing outstanding customer service.
• Comfortable navigating computer systems or programs.
• Can understand and follow a documented process.
• Strong interpersonal and communication skills.
• Self-motivated and driven to achieve goals.
• Team focused and flexible.

 These roles will be filled quickly. Don’t miss out, apply today!

About Civica:

We’re Civica and we help governments deliver critical services for citizens all around the World. From local government to federal government, to education, to health and care, over 5000 public bodies across the globe engage Civica to help provide critical services to over 100 million citizens.

About the role:

Civica is currently recruiting talented individuals to join the team at Fines Victoria supporting the Victorian Department of Justice and Community Safety.

Our Customer Service Representatives are the first point of contact for customers who need help understanding their options or taking action to manage their fines.

Fines can be scary or confusing for some customers and this critically important role provides you with the opportunity to make a positive difference in a customer’s day. We absolutely love the feedback we get from our customers telling us how our team have helped support them!  

• Start Date: Monday 12th February 2024.
• Rotating Roster Monday to Friday 8:00am – 6:30pm- No weekend, public holiday or night shifts.
• Commence training and working in our Melbourne CBD offices conveniently located next to Flagstaff station and then Work from Home after successful completion of training and having reached base performance standards.
• Hybrid Work Environment – Come and enjoy our newly renovated office space with your workmates and/or spend up to 90% of your time working from home. Whatever the right balance is for YOU.
• Permanent, Full-time role offering a starting salary of $67,379 (Including Super).
• Guaranteed generous salary increases for the next 3 years.
• Terrific benefits including up to 15 weeks of paid parental leave.
• Skilled and friendly support network including Team Leaders and subject matter experts.
• We grow our own! Fantastic opportunity for future career development in either operations or software development.

 What we are looking for:

• A passion for providing outstanding customer service.
• Comfortable navigating computer systems or programs.
• Can understand and follow a documented process.
• Strong interpersonal and communication skills.
• Self-motivated and driven to achieve goals.
• Team focused and flexible.

 These roles will be filled quickly. Don’t miss out, apply today!

Who are GWA?

Since 1886, the experts at GWA have designed innovative, high-quality products for homes and offices. We have market leading, iconic brands including Caroma, Methven, Dorf and Clark.

At GWA our purpose is to make everyday water experiences extraordinary. Water scarcity affects all communities and given that our consumers enjoy experiencing our products every day, we are proud to help save millions of litres of water each year.

Your new role

Due to movements and growth opportunities, we are seeking a Business Development Manager to join our Melbourne Commercial sales team. Your focus will be plumbers and developers in all facets of residential and commercial construction. This includes individual plumbers, plumbing businesses, builders and developers.

Reporting to our VIC Commercial & Design Manager, a ‘typical’ day will see you developing and maintaining relationships with key external decision makers and influencers to our is embedded and business opportunities are identified across the entire construction market.

Most importantly, you will manage key accounts at a senior level, supporting the sale of all commercial offerings. You will deliver this by assisting in the preparation of budgets and sales targets, ensuring that GWA deliver on agreed targets and growth expectations.

This is a great opportunity where you can bring your passion and experience from within the building and construction industry to help GWA bring to life our purpose.

About you

As a Business Development Manager with a minimum of 5 years’ previous experience from the commercial, building and construction industry, you’ll be:

• Great at developing and maintaining relationships with work colleagues and customers
• Able to influence business leaders, distributors and retailers, to achieve improved commercial outcomes for GWA
• Have excellent communication skills with the ability to engage effectively with internal and external stakeholders at all levels
• Have knowledge of, and skills in, applying the principles and processes in developing and implementing marketing strategies and sales techniques.
• A good understanding of product development
• And preferably hold a Diploma or Tertiary qualification in Marketing Business, Architecture or Design

What’s it like to work at GWA?

Culture is key for us and our people come from a variety of backgrounds and industries. We all share a common purpose of bringing to life all three of our cultural pillars: We are Customer Focused; We are One Team and We Care For Each Other. Our passion and dedication are evident in how we work together to ensure everyone achieves our goals and that we all play in a role in making GWA a great place to work.

Our success is driven by a global team that share a passion to be the trusted and integrated solutions partner in the delivery of sustainable water solutions for bathrooms, kitchens, and laundries.

GWA is on a journey from Good to Great, and we are looking for people who are excited by change and want to make a difference. We care for each other and encourage people to take the lead to deliver superior solutions for our customers and consumers.

What else do we offer?

• Flexible and hybrid working options
• Competitive remuneration and bonus structures
• Paid parental leave program
• Great Rewards program - exclusive access to discounts and cashback rewards at your favourite stores
• Bathrooms & More program - great discounts on a wide range of our products
• Volunteer and Community Service Leave
• Option to purchase additional annual leave

As well as other great benefits like discounted health insurance, financial advice, annual flu vaccinations, access to a range of online fitness programs via our Wellbeing Centre...and much more!

Interested?

Come join us and work with great people, great brands and a business with a history of strong growth. All you need to do is hit the apply button and be part of a company that is focused on delivering great customer experiences!  For more information please contact Emily Jaajaa, Talent Acquisition Specialist ([email protected])

GWA Group does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

You must be a citizen or permanent resident, or hold all the relevant employment visas and other approvals for the location of this position to apply for this role.

Please note that we are not accepting applications from agencies at this time. 

The Company

Redox is a ASX listed, leading raw material and ingredients distributor with 16 regional offices throughout Australia, New Zealand, Malaysia, and United States of America. Established in 1965 with more than 400 staff and sales totaling $1.26B last financial year, we bring the best products from around the world to clients in over 170 unique industries. More than just a job, start your career with Redox today.

The position is responsible for:

• Processing customer orders via Redox’s in-house system
• Provide phone/email support for customer service enquiries
• Confidently liaise internally and externally with our transport, warehouse and sales team to ensure our customer
  deliveries are completed in a timely manner
• Other administrative tasks such as Reception relief

The ideal candidate will have:

• Previous experience in an office setting

• Possess excellent time management & organisation skills and high attention to detail.

• Polite and professional phone manner

• Excellent verbal and written communication skills

Training on our customised in-house system will be given however experience in a similar customer service role and administrative skills would be looked upon favourably.

Rewards & Benefits

• Salary package inclusive 17.5% leave loading
• Bi-annual company performance bonus
• Annual Salary review
• Lunch provided daily onsite
• Joining a friendly and supportive team at a time of great opportunity and growth
• Secure onsite parking

How to APPLY

Apply online through our website www.redox.com/careers

Redox is an equal opportunity employer which enjoys the benefit of a diverse team.

All your information will be kept confidential according to EEO guidelines, and applicable privacy legislation. Further information on our website.

NO AGENCIES