Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

As Senior Cybersecurity Analyst/ Technical Account Manager, you’ll manage and oversee the vulnerability management program for government customers. You will be responsible for identifying, assessing, prioritising, and reporting on the security vulnerabilities of the customer’s systems and applications. You will interact with multiple technical delivery teams and customer application and system owners to ensure timely and effective remediation of the vulnerabilities. You’ll also have the opportunity to define, implement policies and review standard operating procedures for the vulnerability management program and mentor junior analysts. 

You’ll be Canberra based and happy to be onsite with our customer approx. 2 days per week. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

Due to customer requirements, you will need to be an Australian Citizen with an NV1 Government Security Clearance (or with a current Baseline and the ability to achieve an NV1).

What you’ll do

At the moment, as Senior Cybersecutiry Analyst/ Technical Account Manager you will be focused on:

• Performing vulnerability scans and assessments using tools such as Qualys, Tenable, and Rapid 7
• Analysing and validating the scan results and generating reports and dashboards for the customer and stakeholders
• Prioritising and tracking the vulnerabilities based on the risk and impact to the customer's environment
• Coordinating and communicating with the technical delivery teams and customer application and system owners to facilitate the remediation of the vulnerabilities 
• Monitoring and measuring the effectiveness of the vulnerability management program and provide feedback and recommendations for improvement
• Defining and documenting policies and standard operating procedures for the vulnerability management program. 
• Providing guidance and leadership to junior analysts and acting as a point of escalation for complex issues. 

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What you’ll bring

You’ll have previous experience:

• Working for a government customer or in a highly regulated industry 
• Leading or managing a team of cyber security analysts 
• Defining and implementing policies and standard operating procedures for cyber security programs. 

Along with the following:

• A Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field
• A minimum of 5 years of experience in Cybersecurity, with at least 3 years of experience in vulnerability management
• A security certification such as CISSP, CISM, CEH, OSCP, or equivalent 
• Strong knowledge of common security vulnerabilities and threats, such as the OWASP Top 10, SANS Top 25, etc
• Excellent communication, collaboration, and problem-solving skills 
• Proficient use of vulnerability scanning and assessment tools such as Qualys, Tenable, and Rapid 7 
• Be familiar with vulnerability management frameworks and best practices such as NIST, OWASP, CVSS, etc
• The ability to work independently, and as part of a team; and be able to work under pressure and meet deadlines. 

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Camplify Holdings Limited (CHL): is a global adventure travel technology company. Formed in 2021 we have three travel brands: Camplify, PaulCamper and MyWay.

Camplify: was founded in Newcastle, Australia, in 2015, and is a peer-to-peer van-sharing platform operating across Australia, New Zealand, the UK and Spain. It has been identified as one of Australia’s fastest-growing companies, placing #9 in the AFR’s Fast 100 (2022) and #4 in AFR’s Most Innovative Companies (2022).

PaulCamper: another peer-to-peer van-sharing platform, was founded in Germany in 2013 and has since expanded to Austria, the Netherlands and the UK. PaulCamper was acquired by CHL Group in 2022 and continues to operate from its HQ in Berlin.

MyWay: launching in 2023 – provides a suite of insurance products to RV owners and hirers, giving them the confidence to fully engage with CHL Group’s peer-to-peer platforms.

Together, these three brands form a global group focused on elevating outdoor experiences through scalable tech solutions. We’re transforming the way people access the outdoors and explore the world around them

Our culture: from Australia’s beaches to the Bavarian Alps, we’re changing the way people explore and experience the world around them. CHL is building an incredible community of RV owners and hirers across seven countries.

We celebrate the wins, learn from the almosts, and make a point of encouraging cross-cultural, cross-continent collaboration.

The role:

Reporting to the Claims & Resolution Team Lead, you’ll be responsible for managing damage incidents to ensure our owners get their vans repaired quickly and back on the platform for hire. So our customers can continue enjoying endless adventures in them! No two days are the same and you’ll find helping our owners and hirers back on the road super rewarding.

This isn’t an ordinary call center role. You’ll be working in the same office as the development team that built our platform, marketing and a big operations team that are all committed to doing their part to keep our customers and hirers happy. The team is diverse, inclusive and friendly. We offer flexible working arrangements so you work from home up to 2 days a week. However, you’ll enjoy coming into the office as it's got a great vibe. It’s also a modern workplace that’s been designed to engage our employees with some great perks.

Key responsibilities:

• Manage claims incidents for our owners on the Camplify platform
• Manage disputes between owners, hirers and the insurer
• Strive to resolve matters in a timely and cost-effective manner.
• Educate and communicate with the other members of our operations team on insurance policies and processes
• Advise customers on insurance matters

• A proven record of providing excellent customer service in an environment where you’ve been exposed to damage incidents and resolution processes e.g.. insurance, car hire, property management.
• Exceptional listening and communication skills
• The ability to build rapport with customers and service providers
• Strong problem solving, resolution, negotiation and decision-making capabilities
• Sound judgment and cost management awareness
• Highly productive, great time management, and multi-tasking skills
• High level of computer literacy and skill, including G-Suite
• Eagerness and ability to learn quickly and to share learnings with team members

• Comprehensive training
• Work in a fun dynamic ASX-listed start-up
• Employee Share Scheme
• Van hire and product discounts
• An additional 2 days’ annual leave to go camping
• Employee rewards & recogition
• The opportunity to work with a team of creative go-getters who are passionate about -promoting thousands of vans and endless adventures!

Job Position:

Experience and Education:

Education level:

Travel requirement:

Are you curious, motivated, and forward-thinking? At FIS, we offer the opportunity to work on important financial and technology issues. Our diverse team believes in openness, collaboration, entrepreneurship, passion, and fun.

Job Responsibilities:

• Selling products and/or services to develop new account relationships.
• Building and maintaining a network of potential customers.
• Contacting potential customers to sell targeted FIS products and/or services.
• Working collaboratively with a sales team to sell assigned products or services to important accounts.
• Demonstrating knowledge about FIS products, solutions, markets, and competitors.
• Preparing and presenting proposals to clients using FIS resources and tools.
• Negotiating and closing deals to meet customer expectations and FIS's capabilities.
• Assisting in the development of sales plans and strategies.
• Achieving sales goals and objectives.
• Completing other related duties as needed.

Requirements:

• Strong experience in software sales.
• Strong experience in asset management or private markets.
• Good understanding of FIS products and services.
• Expert negotiation and communication skills, both written and verbal.
• Strong decision-making and problem-solving abilities.
• Analytical skills to understand client business needs and requirements.
• Ability to remain calm under pressure.
• Active involvement in industry trade groups (preferred).
• Ability to establish and maintain effective working relationships with all levels of management, employees, clients, and public.
• Some travel required.

Privacy Statement:

FIS is committed to protecting the privacy and security of all personal information that we process to provide services to our clients. For information on how FIS protects personal information online, please see our Online Privacy Notice.

Recruitment Process:

At FIS, we primarily use a direct sourcing model for our hiring needs. While we occasionally work with recruitment agencies, a majority of our hiring is conducted directly. We do not accept resumes from recruitment agencies that are not on our preferred supplier list. FIS is not responsible for any fees related to resumes submitted through job postings, our employees, or any other part of our company.

#pridepass

Position Type:

Experience Level:

Education Requirement:

Travel Percentage:

Are you curious, motivated, and forward-thinking? At FIS, we offer the opportunity to work on important financial and technology issues. We value our diverse team and believe in collaboration, entrepreneurship, and having fun.

What you will do:

• Sell FIS products and/or services and build new customer relationships.
• Reach out to potential customers to sell targeted FIS products and/or services.
• Work as part of a sales team to sell assigned products or services to key accounts.
• Demonstrate knowledge of FIS products, solutions, markets, and competitors.
• Present proposals to clients using FIS resources and tools.
• Negotiate and close deals that meet customer expectations and FIS's capabilities.
• Assist in developing sales plans and strategies.
• Achieve sales goals and objectives.
• Perform other related duties as needed.

What you bring to the table:

• Strong experience in software sales.
• Strong experience in asset management or private markets.
• Good understanding of FIS products and services.
• Excellent negotiation and communication skills.
• Solid decision-making and problem-solving abilities.
• Analytical skills to understand client needs and requirements.
• Ability to remain calm under pressure.
• Preferred involvement in industry trade groups.
• Ability to build effective relationships with all levels of management, employees, clients, and the public.
• Willingness to travel.

#LI-NS1

Privacy Statement:

FIS is committed to protecting the privacy and security of personal information processed to provide services to clients. For specific information on how FIS protects personal information online, please see our Online Privacy Notice.

Sourcing Model:

Recruitment at FIS primarily follows a direct sourcing model. We only accept resumes from recruitment agencies on our preferred supplier list and are not responsible for any fees related to resumes submitted through agencies.

#pridepass

Your Career 

The Professional Services Senior Manager (Project/Program Management)  will lead a team of Program Managers, Project Managers and Coordinators, including handling all deployment resources and ensuring that all deliverables are met and delivered on-time and under budget. This person will drive customer deployment projects including program, process initiatives, as well as partner with IT on systems and infrastructure processes. You will have direct responsibility on portfolio delivery efficiency, revenue targets and customer satisfaction. 

Your Impact 

• Team management of more than 10 direct reports
• Part of the regional leadership team and responsible for APAC’s portfolio of projects
• Resourcing forecasting and Onboarding activities to meet demands
• Project assignment and quality control
• First-line support and escalation management for PS projects
• Help with the team goals, for example actively working to reduce the backlog, increase CSAT responses and overall quality, Revenue recognition and forecasting
• Determine project partners and team structure/organization partners will include technical and business resources
• In conjunction with project partners, help ensure the definition of project scope, requirements, and deliverables
• Work with internal stakeholders like Sales, Customer Success and Support teams to ensure a successful outcome on projects
• Ensure quality control on the right usage of project management tool
• Performance evaluation and continuous growth of your team members
• Staffing, coaching and upskilling your direct reports according to their career plans and ambitions
• Drive high billable utilization of the team and having full control of the productivity of team members
• Championing Business Like Disciplined Execution in every day project management activities 

About us

blueAPACHE is an Australian owned award-winning Managed Service Provider, recognised for the 4th year running, as Mid-Market Partner of the Year at the ARN Innovation Awards.

We pride ourselves on being a genuinely great place to work, with a vibrant culture, clear vision, and strong leadership. When joining blueAPACHE, you are joining an organisation that is driven by our core values of employee and customer experience. We are proud to be an equal opportunity employer and are committed to building a diverse and inclusive workplace where we embrace our individual talents, and our differences.

Goals:

We have an exciting hybrid opportunity for an enthusiastic and ambitious Sales Support Officer to join our Sales Team!

The successful candidate will have a sales background and enjoy working in a fast paced, corporate environment.

The Sales Support officer is a member of the Sales team and plays a key role in to assist internal and external clients within the blueAPACHE account base for run-rate device and licensing sales.

• 1-2 years previous experience in quoting and or customer experience in technology or related industry
• You have a keen interest in technology and can conceptualise consumption models. •
• The ability to thrive in an environment where you are continually learning.
• High attention to detail and commercial acumen
• Dedicated and able to work to deadlines.
• Ownership and follow up skills.
• You can multi-task and work under pressure.
• Aptitude for sales, you are engaging, work part of a team and autonomously.
• Your written and verbal communication is clear, concise, and confident.
• Strong communication and negotiation skills.
• A customer centric mindset.
• Enjoy building positive relationships with customers

Responsibilities:

• Provide outstanding customer service and sales support to our customers and Tier 1 (Enterprise) sales team.
• Manage sales calls, provide product support including recommendations, orders status updates and manage order deliverables.
• Raise deal registrations, work with distributors and vendors on special pricing requests.
• Work with sales team to develop further opportunities.
• Work with sales specialist to facilitate ongoing run-rate transactions.
• Maintain product knowledge across key vendors and participate in ongoing training.
• Assist and deal with Enterprise clients.
• Asist BDM’s and Generate quotes.
• Build and maintain relationships with vendors and distributors.
• Build and maintain relationships with internal sales teams and key contacts within the BA client base.
• Manage margin within the Distributor base and negotiate buy prices with the distributors.

blueAPACHE continues to grow alongside some of Australia’s leading midmarket businesses, our valued clients. We continue to stay abreast of current technologies to maintain our competitive advantage, offering the opportunity to continually expand your technical expertise and provide an uncompressing offering to our clients. We recognise our people are our most significant differentiator.

• We offer options for you to interview virtually.
• blueAPACHE offers an environment to make a real difference, develop careers within a supportive and rewarding environment.
• Flexibility to work the way that aligns with our values of employee and customer experience, including hybrid/work from home model.
• Regular social events and an awesome culture – work with a team of experts in their field
• Ongoing training and development including paid certifications.
• Quality hardware and laptop provided.
• Employee referral programs - once you are in and you are loving it - you can refer a friend and get paid for it!

*** Please note, all offers of employment at blueAPACHE are subject to police clearance checks.

CSA Mine is looking for an experienced Administration Assistant to join the Mobile Maintenance team. You will work in a team that is focused on safety, while driving to meet the plan. You will work in one of the world’s most iconic mining districts, which has the second highest grade copper mine in the country.

In this role you will be responsible for:

• Manage all administrative aspects of leave including creating yearly rosters. Maintain Prometheus roster and update SAP resource planner
• Enter written trades reports into SAP long text.
• Attach work orders, MDG’s, service sheets and plant file to SAP CMMS.
• Manage offsite ‘introduction to site’ inspections (MDG) to file and CMMS SAP.
• Create reports as required for superintendent and mobile maintenance team.
• Update and or create new producers / documents
• Raise purchase orders as required
• Maintain tool register/replacement  and raise purchase orders when approved.
• Maintain PPE/Clothing register and raise purchase orders when approved.
• Conduct site access approvals for visitors/contractors and new employees.
• Provide leave coverage for Mining Administration and planners

Newhaul is seeking a versatile and multi-skilled IT professional to take on the newly established role of Senior Technology Officer – Data and Reporting. In this pivotal role, your input will be crucial in identifying opportunities for improvements and tailoring solutions to align with the evolving needs of our expanding business. The position calls for proficiency in data reporting and analysis, paired with a keen interest in a broad spectrum of technical skills to handle various IT projects, provide user support, and contribute to the implementation and management of our IT systems and services.

We are actively seeking candidates who prioritise continuous improvement and can seamlessly navigate through emerging technologies. We're in search of an individual aspiring to excel as an exceptional IT all-rounder, relishing the opportunity to become the subject matter expert (SME) across various systems and platforms. The ideal candidate should demonstrate creative problem-solving skills, a readiness to adapt to new technology and software, and, above all, the right attitude – a commitment to being a versatile and adaptable professional keen on growing alongside the evolving needs of the company.

Key Responsibilities:  

• Developing KPIs, tools, and dashboards to enhance business processes, increase productivity, and ensure the consistency, reliability, scalability, and quality of standard reports.
• Identifying data sources and gathering relevant data from various internal and external sources.
• Cleaning, validating, and preprocessing data to ensure accuracy and consistency, addressing any data quality issues.
• Identifying trends, patterns, and correlations within the data, offering insights that support decision-making processes from complex data.
• Developing and maintaining databases, and data systems – reorganising data in a readable format.
• Preparing reports for stakeholders, enabling them to take important decisions based on various facts and trends.
• Collaborating with cross-functional teams to prioritise and address business needs, ensuring that data insights contribute cohesively to the organisational strategy.
• Acting as the primary ICT support contact for internal stakeholders, guiding them in the effective utilisation of our various systems and platforms.
• Seamlessly adapt to new technologies and become the subject matter expert (SME) in various systems and platforms, ensuring a high level of proficiency and efficiency in their utilisation.
• Display a continuous improvement focus by systematically identifying opportunities for enhancements and customising solutions to align with our business requirements, contributing to ongoing efficiency and effectiveness improvements.

The role is adaptable, and we're open to candidates with some, not all, of the desired skills and experience, what matters most is the right mindset and the drive to take charge and shape your own path.