To be successful, you will havePrevious experience in customer service in a fast-paced FMCG environment or manufacturingProficiency in Microsoft Office applications (Excel, Word), OutlookExceptional multitasking ability, managing priorities to meet deadlines and client expectations.Ability to work with all key areas of the business including production, accounts, sales and warehouse.Professional verbal and written communicationA high level of attention to detail and excellent problem-solving skillsAbility to work across multiple software systemsData entry skillsHave a can-do attitude towards work to finalise tasks in a timely manner.D365 experience would be considered an advantage but is not essential.Ability to work 5 days in the office.Pro Pac is an equal opportunity employer and values diversity in the workplace. All employment decisions are made without regard to race colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.We thank you in advance for your application and advise that only candidates that meet the position requirements and have Australian working rights will be contacted.An opportunity exists to join one of Australia's fastest-growing general packaging supply companies. PPG is a national company with a reputation for delivering excellent service, support, and knowledge within the industry. We pride ourselves on our work environment and down-to-earth team and management. Flexible Packaging Our Flexibles division provides a vast range of flexible packaging products used for packing beverages, retail and wholesale foods, healthcare products, household products, pet food, and personal care items.We are seeking an energetic, highly motivated individual who is also a self-starter to join our Customer Service Team.In this role, you will be required to consult and liaise with internal staff and customers, deliver a seamless customer experience and foster strong customer relationships through effective communications. This role is office based - 5 days per week.You will also be required to promptly respond and solve customer queries via phone and email and escalate where required. Key responsibilities of the role:Proactively handle internal and external customer queries via phone and email to provide accurate information.Data entry and sales order management.Work collaboratively with key areas of the business to ensure the highest level of customer satisfaction.Handle customer complaints and provide effective solutions to resolve issues promptly.Keep accurate records of customer interactions and transactions in our database.
Click here to view more detail / apply for Customer Service Officer
Click here to view more detail / apply for Customer Service Officer
