Above award rates
Highly rewarding Chef Manager position within the Aged Care sector
Work with a highly supportive, inclusive, and friendly team

Contemporary Catering is a family owned and run business providing specialist catering services into Aged Care facilities of the highest standard since . We operate in over 40 locations throughout Victoria employing over 700 staff. We offer Opportunities for career development and progression.
About the role
A unique opportunity to work a predominately 9:00am to 5:30pm schedule as a Chef Manager. This role reports directly to Operations Managers and ensures the smooth running of the kitchen on a day-to-day basis.
Duties

Preparation and cooking of meals as per the set menu
Ensure meals are of high quality with excellent presentation
Communicating with Site Manager and Facility staff
Provide supervision and direction to Kitchen Staff

... Click here to view more detail / apply for Chef Manager ? Aged Care

The Senior Manager, Hardship Care is responsible for Managing a team of Hardship Customer Specialists across Australia, New Zealand and Philippines, including a bespoke Financial Counselling Team. They will foster and create a team culture that drives high employee engagement.   
Let?s look at some key responsibilities:  

Lead and motivate your team, with a strong focus on improving the customer experience
Manage staff to key performance indicators and monitor adherence to business and legislative requirements. Complete coaching and quarterly reviews with individual case managers
Leading BAU operations whilst heavily involved in ensuring regulatory obligations are met
Design, develop and manage a suite of operational hardship risk reports and dashboards
Represent Latitude at external forums such as financial counselling conferences or with regulators
Ensure timely completion of deliverables including performance monitoring, portfolio quality review and any other ad hoc deliverables
Create
... Click here to view more detail / apply for Senior Manager, Hardship Care

As Head of Sales and Customer Care at Lifebroker, you’ll lead, inspire, and develop a high-performing team of sales and customer service consultants, driving exceptional customer satisfaction and performance.

You’ll ensure your team embodies our brand values:

• Know your stuff: Equip teams with the right knowledge and insights to meet customer needs.
• Keep it real: Be honest, accountable, and transparent in all interactions.
• Pay attention: Listen, learn, and focus on delivering the best outcomes for customers.
• Be straightforward: Communicate clearly and break down complexities.

Key responsibilities include:

• Leading the Lifebroker Sales and Customer Care teams to maximise operational performance.
• Overseeing effective training, onboarding, and ongoing development in partnership with enterprise Training and Development.
• Delivering on financial and operational goals, while motivating the team to succeed.

Reporting to the General Manager of Lifebroker, this senior leadership role plays a vital part in shaping our sales strategy and operational plans.

Join us to help your team live their best day at work and make an impact.

Working collaboratively across the business, the Business and Systems Analyst will be be an excellent analytical thinker and problem solver as well as effective communicator. They are focused on mapping out and documenting the current and future processors of the employee lifecycle across all HR system features.

The candidate will have the ability to collaborate effectively with senior managers in order to define, articulate and champion the best ways in which technology systems relate to the business. They are responsible for the requirements gathering, documentation, development or business processes.

Your day to day responsibilities will include but are not limited to:
Determining and documenting business requirements and specifying effective business processes.

Initiate discussions to identify opportunities for efficient utilisation of HR business systems and processes with internal stakeholders and senior management.

Qualifications / Experience Required
• Tertiary Qualifications in business or IT
• 3+ years demonstrated Business Analyst experience
• Analyse and resolve system problems
• Documentation of business systems
• Gather data and analyse business and user needs in consultation with both business managers and end-users
• Multi task and prioritise workload efficiently and effectively
• Actively listen to customers, peers, team members, seek feedback and promote a collaborative team approach
• Demonstrated adaptability and experience in complex and diverse HR environments/systems
• Ability to capture business requirements in a clear and concise manner and to keep the customer in mind when clarifying and questioning technical requirements
• Ability to communicate effectively with a wide range of stakeholders and articulate methodologies and results to non-technical audiences
• High degree of self-motivation and ability to work independently.

Key Skills and Competencies
Job Competencies
• Analyse and document business/functional processes and requirements using standard analysis methodologies and tools
• Lead the documentation of business process flows showing the end-end flow of work and the interaction of different users (employee, managers, HR BP, Admin)
• Experience in HR process changes and/or working and supporting HR systems implementation programs, would be desirable, but not essential
• Work closely with business users to understand current end to end processes

Personal Competencies
• Effective stakeholder engagement
• Critical thinking - ability to understand and analyse problems and find solutions
• Problem solving - ability to think creatively and work collaboratively with teams to solve business challenges
• Decision making - ability to make decisions around things such as requirement prioritisation, scope, assessing viability of solutions.
• Good listener & communicator - requirement gathering is a key part of the role so the ability to ask the right questions and correctly understand the information received is essential
• Documentation and writing skills - creating documents such as use cases and business requirement documents

About us
Allambi Care is a multi-disciplined and recognised leader in the human services field We are committed to supporting our communitys most vulnerable people through tailored services and programs. With over 40 years experience, our never give up approach ensures the needs of the people we care for are our first priority.
About the Role
The Case worker position is a management position which focuses training and support of direct care staff, engagement with children and young people and documentation. Case workers operate under Key Performance Indicators with a focus on mentoring staff to achieve individual permanency goals for children and young people in out of home care in line with Allambis Needs Based Restorative Framework (NBRF) and meeting administrative standards of the States regulatory standards.
Professional competencies and skills required

Experience in working with children and young people with complex and difficult
... Click here to view more detail / apply for Case Worker ? Residential Care

Epworth HealthCare is Victoria?s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia?s health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients.
Our values and purpose define Epworth's approach and delivery. We pride ourselves on communicating and delivering them in a real and meaningful way. Every Patient Matters.
In this permanent part-time role, based at Epworth Freemasons in East Melbourne, you will be responsible for the operational and clinical leadership of the Special Care Nursery team to deliver outstanding patient care to babies and their families.
The unit cares for babies requiring a higher level of nursing care, including CPAP and high flow oxygen. The Special Care Nursery has 10 cots and is supported by an excellent group of experienced Paediatricians and outstanding leadership team. 
You will ... Click here to view more detail / apply for ANUM ? Special Care Nursery

We are seeking an experienced Facility Manager for our newly acquired facility, Lyndoch Living in Warrnambool, Victoria. If you're ready to bring your skills to a vibrant team, this full-time opportunity is calling your name!

Who we are:
As a proud not for profit organisation since 1922, Respect Aged Care serves older residents through our high standard of care and community. Our focus is on giving back to older adults by fostering communities of belonging. Headquartered on the northwest coast of Tasmania, our philosophy is: Everyone deserves the right to a life well-lived, with dignity and respect.

Our organisation is constantly growing, with many homes and thousands of residents and employees across Victoria, New south Wales and Tasmania. Respect also has home care services in multiple states, and more than 700 units in different retirement villages and independent living communities.

The Position:

The Facility Manager is responsible for managing the day-to-day operational, personnel and associated matters across the home. The role will ensure that all professional care and ancillary support services are delivered in accordance with Respect's values, policies and procedures; and to ensure that the home is managed and maintained within the approved budget, accreditation standards, compliance and reporting requirements. The successful candidate will be well supported by Respect’s corporate services team of specialists including clinical, quality, finance, people and culture, procurement, maintenance, and catering services.

Essential:

• Successful completion of a minimum Bachelor Degree in Nursing (RN).
• Current registration with the Australian Health Practitioner Regulation Agency (AHPRA).
• Minimum 3 years experience in residential aged care.
• Working knowledge of the requirements of the Quality Agency Standards, Specified Care and Service Principles of the Aged Care Act, Documentation Standards, Residents Rights, Aged Care Funding Instrument and other relevant legislation, regulations and codes of practices.
• Well-developed communication skills.
• Sound clinical knowledge and skills in accordance with contemporary practice.
• Current National Police Certificate (or ability to acquire).
• Previous nursing management experience.

To be considered for employment with Respect, each candidate must satisfy the legislative requirements of Aged Care Worker Screening to ensure suitability to work in the aged care industry.

What we can offer you:

• Competitive salary and entitlements.
• Pay incentives including not-for-profit salary packaging.
• Meaningful work in a purpose-driven organisation.
• Long-term employment in a recession-proof sector.
• Learning, development, and growth opportunities.
• Relocation assistance negotiable.
• Discounted private health insurance.

Our purpose:

To care for the elderly in our communities in an environment of respect, value, and belonging.

Our Values:
Respect - Treat all people with fairness and dignity
Care -  Look after and protect the elderly, and each other
Teamwork -  Encourage, cooperate, and build trust
Courage -  Do the right thing, even when it’s difficult
Integrity -  Be open, honest, and trustworthy
Innovation -  Think differently to solve problems.
Excellence -  Drive quality to continuously improve.

Epworth HealthCare is Victoria?s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia?s health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients. 
Our values and purpose define Epworth's approach and delivery. We pride ourselves on communicating and delivering them in a real and meaningful way. Every Patient Matters.
With a choice of full-time or part-time, working at Epworth Freemasons located in East Melbourne, you will work in ICU to provide evidenced-based nursing care for a diverse patient cohort. In collaboration with the wider hospital community, you will meet patients across oncological, obstetrics & gynecological, orthopaedic, vascular, urological & general surgery, providing care for both complex surgical and medical cases.  Reporting to the Nurse Unit Manager you will be part of a respectful and supportive ICU team that enjoys challenges ... Click here to view more detail / apply for Critical Care Registered Nurse-Intensive Care Unit

Providing quality home-based education and care for the City of Melton since

Work from home
Flexible working conditions
Use your early childhood qualifications
Support to apply and set up your business

If youre passionate about working with children, and would like an alternative to centre based care, then make the change and work from home in Family Day Care.
As a Registered Family Day Care Educator, youll make a meaningful difference in the lives of children and families in our growing community.
This is a fantastic opportunity for people with qualifications in Early Childhood Education and Care to join a team of experienced childcare professionals providing quality childcare from home.
At Melton City Council, we have one of the longest running Family Day Care services operating from carers homes more than 45 years.







... Click here to view more detail / apply for Family Day Care Educators

Permanent Full-time
$73, per annum plus Superannuation
Must be flexible and able to work on a rotational roster between 6:15am and 6:45pm Monday to Friday.

Hume City Council is one of Australia?s fastest growing and culturally diverse councils. We put the customer and our community at the centre of all that we do, ensuring our services are efficient and accessible.
Hume City Council is seeking Early Childhood professionals in the Sunbury area to support the growth and development of children in play based indoor/outdoor programs. You will work collaboratively within a Long Day Care team to develop and implement innovative children's educational programs in collaboration with staff, families, and children. This will include planning, implementing, and evaluating programs for children and creating inclusive, secure and interactive learning environments. Sound knowledge of current theory in practice, pedagogy and contemporary early years reforms will compliment Council?s ... Click here to view more detail / apply for Early Childhood Educator ? Long Day Care

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... Click here to view more detail / apply for Personal Care Worker

We have a permanent opportunity for Registered Nurse G2 with Aged Care experience at our residential aged care home in Yarraville.
The permanent shifts available are Monday to Friday .
The successful candidate will join our dedicated clinical team and will have people who embrace the Aged Care Quality Standards to deliver personalised care to maximise each resident's health, well-being and choice.
What we are seeking:

A positive and flexible attitude
Dedication to resident care and support, ensuring dignity and choice is central to all that you do
A team player with effective interpersonal and communication skills
A willingness to embrace and champion the Aged Care Quality Standards
A current Division 1 AHPRA Nursing Registration
Previous experience in Aged Care

Why work for us?
We are a not-for-profit aged care organisation with thirty years experience caring
... Click here to view more detail / apply for Aged Care Registered Nurse (G2) Monday to Friday mornings

Our client is a Global Logistics Company that offers highly specialized solutions for major industries worldwide. Their focus is to shape the world of logistics with a strong determination to connect people and goods through innovative and sustainable logistics solutions. Every day, they go above and beyond to meet the needs of their customers. By anticipating challenges and applying their visionary mindset, they advance global trade and bring communities together.
What are we looking for
We are looking for an experienced and motivated Air Logistics Customer Care Specialist to join their team, based in Melbourne. This role is key in ensuring the retention of your allocated customer portfolio and will support customers by providing helpful information, answering questions, and working closely with the field sales and operations teams to ensure customer satisfaction.
Your primary responsibility will be

Monitoring Customer Shipments to provide proactive updates

... Click here to view more detail / apply for Air Logistics Customer Care Specialist

About Us
StellarCare was established as a boutique disability care agency in 2011. The team is led by Libby and alongside her are very highly motivated and professional management and care teams who provide care which stems from the heart. StellarCare works closely with its clients, families and other associated parties. We strive to provide an exceptional service.

About You
We are currently looking for dedicated, motivated and passionate people to join our agency who will help us to continue to achieve our mission and positively represent StellarCare in the wider community. In turn, we will provide an environment where you will feel nurtured, supported and part of a cohesive team. There are several casual positions available, paid in accordance with the relevant award

Key Responsibilities:
• providing support at home with health issues and daily tasks of living such as washing, dressing, grooming, eating, shopping and transport
• waking clients and assisting them with personal care such as showering, dressing, feeding and help getting ready for educational and recreational activities.
• preparing/assisting with meal preparation
• assisting clients at their work
pathologists, nurses, doctors, and emergency response staff with client compliance
• assisting other health professionals with physical activities like hydrotherapy, music therapy or recovery therapy
• supervising medication intake from a webster packs.
• assistance with laundry
• transporting clients to appointments
• supporting clients with assistance in coordinating/ managing life stages and transitions such as short and long-term supports that focus on strengthening the participant's ability to coordinate their supports, and to assist them to live at home and participate in their community
• providing companionship to build confidence and social skills.
• assisting clients with essential money management skills like saving money for essential bills and grocery shopping
• provide aid in the promotion of a participant's mental and physical activities such as through communication and engagement, going out, reading, and writing, hobbies and recreation
• maintaining a clean, comfortable, safe, and secure environment for participants which may include undertaking light domestic duties or meal preparation
• developing strong trust-based relationships with participants and delivering person centered care and support
• supporting participants to meet their daily living and lifestyle requirements as per their care plan, including personal care and working with customers with complex and/or challenging needs

Essential Criteria
• Dedication and reliability
• Well-developed organisational and communication skills (written & spoken)
• Capacity to adapt to a variety of situations and work as part of a motivated team
• Must be able to work within the relevant Client guidelines
• Adhere to legislation and StellarCare's Policies and Procedures
• Current First Aid Certificate
• Current CPR Certificate
• Clear NDIS Worker Screening Check

This position is Full Time - paid in accordance with the Social Community Home Care and Disability Services Industry Award.
$75,000 - $80,000 per annum plus superannuation.

Posted: 29/07/


28/08/

Job Type: Permanent - Full Time

Location: Bundoora

Job Category: Health, Medical & Pharmaceutical


BallyCara is an established charitable organisation that offers a wellness-focused lifestyle for our clients to facilitate independent living, health, and happiness.
At BallyCara, you will belong to a welcoming and inclusive community where your individual strengths and interests are embraced and are the key driver to everything that we create together. We will empower you with flexibility, autonomy and coaching to allow you to make a meaningful difference, whilst supporting you in your career and personal journey.
We inspire healthy and happy living through our SONA (Happiness) values and enhance our employee's wellness through the following employee benefits:

Emotional Wellness: Enhance your happiness. Enjoy a wellness day off each year to take


... Click here to view more detail / apply for Physiotherapist (Community Aged Care) ? Copy

Role: Clinical Care Lead
Employment Type: Perm full time
Location: Mercy Health Corporate Office, Richmond
Contact : Shey Papanikolaou | [email protected]

Where there's life, there's Mercy.
Where there's care, there's You.

Through the battles and the breakthroughs, we're there. Where will you be?

For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in that, and they value the security and stability we offer. But it also means so much opportunity - to build on all that's gone before, to grow your impact and gain experience that's hard to find elsewhere.

Join us as a Clinical Care Lead in charge of Residential Aged Care Division, and help us deliver even greater outcomes for our aged care residents, their families, our communities, and you.

About the opportunity:
Reporting to the General Manager Clinical Leadership, the Residential Aged Care Clinical Lead has responsibility for the professional support and development of the clinical and care staff.

What you'll bring:
• Oversee the infection control and immunisation procedures and activities for residential aged care
• Ensuring clinical practice is contemporary, safe and evidence based
• Provide assistance and overview of design, development, coordination, delivery and evaluation of training and education deliverables by the Learning Business Partners
• Identify and promote learning development opportunities and resources to assist with ongoing professional development of the current workforce
• Overseeing of transition to practice programs for nursing and care staff
• Development and review of procedures and protocols to support the delivery of care by nursing staff and/or personal carers.
• Providing professional support to nurses in residential aged care through both learning activities and clinical advice
• Undertake in-depth reviews of clinical practice at individual homes when required or directed
• Promotion of best practice clinical services and care outcomes internally, and with external stakeholders
• Initiation and/or support of clinical process improvement

You will also be required to provide evidence of, or in the process of obtaining:
? Recognised tertiary qualification and current registration as a Registered Nurse with the Australian Health Practitioners Regulation Agency (AHPRA).
? A current Police Record Check or NDIS workers screening check clearance.
? Current COVID-19 certificate, proof of current influenza vaccination and other vaccination status consistent with public health orders.

Why Mercy Health?

We've been supporting people for over 100 years. Now, we're taking all that we have and making it even better. It's about investing in our people and our cultures to create positive experiences and opportunities for all. Here are some things you'll love about working with us:

? 100+ years of caring …
We're a cornerstone of the communities we serve, and as a Clinical Care Manager, the vital work you do here will always be needed. That means career stability and so much opportunity to build your rewarding future with us.

? A team of 10,000 hearts …
A career in healthcare and human services isn't always easy, and it takes true heart. Here, you'll join a team of over 10,000 dedicated people who carry on and support each other, whatever comes their way.

? Countless moments and lives …
As a Clinical Care Manager, you'll be right at the heart of our impact. By improving the health outcomes and quality of life of our older people, you'll know that every moment you spend here truly matters.

? … And so much more to come.
We're on a journey to keep growing our organisation and impact for the next 100 years. We have the leadership, the scale, the heart and the vision for the future. Let's achieve it together.


You'll also enjoy a range of other benefits:

? Find a better work-life balance with permanent morning shifts, plus part-time and casual roles are available.
? Expand your skills, knowledge and impact with ongoing professional development and career progression opportunities.
? Make the most of your pay with our generous salary packaging options.
? Save big with access to a range of retail discounts across financial, healthcare, travel and other services.
? Live, work and feel your best with our health and wellbeing programs including an Employee Assistance Program and Fitness Passport for you and your family. If you have an existing Fitness Passport, you can easily transfer it to Mercy Health.

The team at Mercy Health is as wonderfully diverse as the residents, clients and communities we support. We're proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds. We may conduct additional background checks subject to current legislation - including National Disability Insurance Scheme (NDIS) Worker Screening Clearance - and may require additional proof of vaccination status consistent with current public health orders and Mercy Health's policy.

The Senior Manager, Hardship Care is responsible for Managing a team of Hardship Customer Specialists across Australia, New Zealand and Philippines, including a bespoke Financial Counselling Team. They will foster and create a team culture that drives high employee engagement.   
Let?s look at some key responsibilities:  

Lead and motivate your team, with a strong focus on improving the customer experience 
Manage staff to key performance indicators and monitor adherence to business and legislative requirements. Complete coaching and quarterly reviews with individual case managers 
Leading BAU operations whilst heavily involved in ensuring regulatory obligations are met 
Design, develop and manage a suite of operational hardship risk reports and dashboards 
Represent Latitude at external forums such as financial counselling conferences or with regulators 
Ensure timely completion of deliverables including performance monitoring, portfolio quality review and any other ad hoc deliverables 
Create
... Click here to view more detail / apply for Senior Manager, Hardship Care

About us
Allambi Care is a multi-disciplined and recognised leader in the human services field We are committed to supporting our communitys most vulnerable people through tailored services and programs. With over 40 years experience, our never give up approach ensures the needs of the people we care for are our first priority.
About the Role
The Case worker position is a management position which focuses training and support of direct care staff, engagement with children and young people and documentation. Case workers operate under Key Performance Indicators with a focus on mentoring staff to achieve individual permanency goals for children and young people in out of home care in line with Allambis Needs Based Restorative Framework (NBRF) and meeting administrative standards of the States regulatory standards.
Professional competencies and skills required

Experience in working with children and young people with complex and difficult
... Click here to view more detail / apply for Case Worker ? Residential Care

About us
Allambi Care is a multi-disciplined and recognised leader in the human services field working across the Newcastle, Lake Macquarie, Hunter, and Central Coast regions in NSW, as well as Victoria. We are committed to supporting our communitys most vulnerable people through tailored services and programs. With over 40 years experience, our never give up approach ensures the needs of the people we care for are our first priority.
About the Role
The Targeted Care Packages (TCP) Key Worker provides support and assistance to young people to enable them to transition into more suitable care arrangements where their experience of care may be more positive, and their overall needs better met. This may include moving into independent or semi-independent living, home-based care, foster care, living with family/friends, or reunification with their parents. The packages include an allocation of funding tailored to the needs of each individual ... Click here to view more detail / apply for Targeted Care Packages (TCP) Key Worker

Plan Tracker and Plan Partners are Plan Management and Support Coordination providers supporting NDIS participants around the country. As part of McMillan Shakespeare Group, the first participant was signed up in October 2016 and since then have rapidly grown to become one of Australia?s leading experts in NDIS Plan Management and Support Coordination.

At the core of who we are, are our values: We put people first; We demonstrate integrity; We own it; We?re one team.

In this full-time permanent Customer Service role you will be providing tools, information and education to people living with a disability and/or their careers via inbound calls and emails. As your customer?s first contact with Plan Partners you will need to be personable, professional and patient as you provide advice, problem solve and triage queries from your customers. 

As a Customer Care Team Member you will: Respond to inbound customer enquiries by phone and ... Click here to view more detail / apply for Customer Care Team Member

Full time, ongoing Band 4, $65,512 pa Super
Closing date: 12pm on Monday 5 August 2024
Mount Alexander Shire is known for its local food and wine, for a vibrant arts community and breathtaking natural surrounds.
Perfectly located in Central Victoria, around 30 minutes from Bendigo by car or rail, and with Melbourne only 90 minutes away, youll enjoy a balanced lifestyle with great services, schools and homes in townships like Castlemaine and Maldon.
The role
The Finance Officer supports the Community Wellbeing team in the delivery of services to aged care clients who are in receipt of Home Care Packages and use the Support at Home Programs.
Also working closely with the Finance team, the role undertakes a range of tasks, including:

debtor invoice entry, and the production and distribution of debtor statements
payment reconciliations
accounts

... Click here to view more detail / apply for Finance Officer ? Home Care Packages

Full time, ongoing Band 4, $65,512 pa Super
Closing date: 12pm on Monday 5 August 2024
Mount Alexander Shire is known for its local food and wine, for a vibrant arts community and breathtaking natural surrounds.
Perfectly located in Central Victoria, around 30 minutes from Bendigo by car or rail, and with Melbourne only 90 minutes away, youll enjoy a balanced lifestyle with great services, schools and homes in townships like Castlemaine and Maldon.
The role
The Finance Officer supports the Community Wellbeing team in the delivery of services to aged care clients who are in receipt of Home Care Packages and use the Support at Home Programs.
Also working closely with the Finance team, the role undertakes a range of tasks, including:

debtor invoice entry, and the production and distribution of debtor statements
payment reconciliations
accounts

... Click here to view more detail / apply for Finance Officer ? Home Care Packages

Our client based in Clayton are a leading provider of sustainable solutions and focus on livability & functionality of urban environments across the country.They are currently seeking a Permanent Full-Time Maintenance Handyperson to join their team. If you have previous experience as Handyperson, Groundmen or Carpenter this may be the role for you!For this role it will be based in Clayton, however you will be working all throughout South East Melbourne Metro - you will get a company car.The shift time for this role will be Monday to Friday 6am - 2.30pm. Key Responsibilities:

Patching and plastering walls
Performing adhoc painting tasks
Installing bollards and sheds
Repairing door frames, hinges, and replacing doorknobs
Utilising hand and power tools for various maintenance tasks
Conducting general building and retail maintenance
Providing quotes for small works
Assisting with furniture moving
Conducting basic
... Click here to view more detail / apply for Maintenance Handyperson (Retail & Aged Care)

Melbourne CBD Location
$35 p/h Plus Super




About Our Client

Our client is a leading automotive accident repairer, who has a large presence across Australia. Known for their quick turnaround times and realistic advice offered on every call, they are looking for a new Customer Care Officer who shares the same values. This full-time role is a great opportunity to start a customer service role in the next 2-weeks.



Job Description

Reporting to the Customer Care Manager, your main role and responsibilities will include but not limited to:

Responding to all inbound emails and phone calls from customers.
Answering all queries from site managers and operational store managers directors.
Working with customers to administer refunds and warranty claims.
Communications internally with all other departments.




... Click here to view more detail / apply for Customer Care Officer

Job no: 0063346
Location: Werribee Campus. Melbourne, Australia
Role type: Full time; Continuing
Faculty: Faculty of Science
Department/School: Melbourne Veterinary School
Salary (AUD): Level B: $119,231 - $141,581 p.a, plus 17% superannuation (pension)

About the Role
The Lecturer in Small Animal Clinical Studies (Primary Care) at the University of Melbourne’s Melbourne Veterinary School will excel in teaching and clinical service within the Department of Veterinary Clinical Sciences.

This role involves delivering clinical instruction and supporting final-year rotations in the Doctor of Veterinary Medicine (DVM) program, as well as developing and presenting tutorials, lectures, workshops, and practical classes.

The Lecturer will contribute to leadership and service both within the university and the broader community, working closely with veterinary staff to ensure effective clinical service and integration with partnering practices.

Your responsibilities will include:

Make independent and innovative contributions to teaching and learning at all levels, with a focus on workplace integrated learning in DVM4, which enhance student learning and experience.
Provide support for DVM4 workplace integrated learning (clinical rotations) through provision of student inductions, clinical rounds, mentoring students, being a point of contact for students and staff employed by Greencross Veterinary Hospital (GVH) and Lost Dogs Home (LDH), collating and delivering formative and summative feedback to students
Work closely with clinical teams and individual clinical staff at GVH and/or LDH to ensure a high-quality student experience in a student-focused teaching and learning environment, ensuring all students acquire the required clinical competencies and intended learning outcomes.
Deliver teaching and assessment in a variety of settings by conducting tutorials, lectures, practical demonstrations, seminars, computer-based learning exercises and laboratory-based workshops which may extend to individual consultations and provision of online resources.
Provide excellent veterinary services to patients and clients, ensuring that clinical services meet the standards of national and international accreditation bodies.
Who We Are Looking For
You will have demonstrated tertiary-level teaching experience with the ability to teach innovative programsYou will work independently and as a member of a team with a wide diversity of background, interests and at a variety of locations to deliver high-quality veterinary services to clients as well as teaching outcomes.

Lecturers at the University of Melbourne are expected to have expertise in clinical professional practice and experience in scholarly activities resulting in impactful publications and/or other scholarly outputs.

You will also have:

An awarded Bachelor of Veterinary Sciences, Doctor of Veterinary Medicine or equivalent veterinary degree registrable in Victoria with at demonstrated relevant experience as a veterinarian.
A scholarly approach to teaching as evidenced by demonstrated skills in teaching practice including analysis of learning needs, identification of appropriate approaches to teaching, developing ways to improve practice by obtaining and analysing feedback and maintaining currency with professional practice.
Demonstrated experience in small animal veterinary clinical practice and proven ability to manage a challenging and varied caseload.
Well-developed interpersonal and skills with the ability to build and maintain relationships with clients, internal and external stakeholders and an ability to tailor information to different audiences in a diverse environment.
For further information regarding responsibilities and requirements, please refer to the attached PD.

This role requires that the successful candidate must undergo and maintain an up-to-date Working with Children Check. This is essential to guarantee a secure environment for all individuals at the University. In the case the selected candidate doesn't have a valid Working with Children Check, they will be able to apply for the WWCC as part of the initial onboarding procedures.

Please note: Visa sponsorship is available for this position.

Your New Team – “Melbourne Veterinary School“
The Melbourne Veterinary School has a proud tradition of excellence in research, education, and leadership. The Melbourne Veterinary School has research strengths in animal diseases, zoonotic infectious diseases, production animal systems (including dairy and red meat) and animal welfare. The Melbourne Veterinary School provides the only professional entry veterinary medicine program in Victoria and covers a wide variety of undergraduate and postgraduate subjects across veterinary science with Australia’s premiere graduate Doctor of Veterinary Medicine program, which is nationally and internationally accredited by VSAAC, RCVS and the AVMA COE.

In January 2023, Greencross Pet Wellness Company opened the Greencross Veterinary Hospital at the Werribee campus, providing 24-hour specialist and emergency care for patients, along with clinical rotations for the University’s Doctor of Veterinary Medicine students.

The School is a central component of the Faculty of Sciences which has an outstanding international reputation for excellence and innovation in research, curriculum development and for links within industry, policy makers, other research institutes and the wider community - http://mvs.unimelb.edu.au/engage/clinical-services/veterinary-care-at-werribee

About the University of Melbourne
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.

Be Yourself
The University of Melbourne values the unique backgrounds, experiences and contributions that each person brings to our community and welcomes and celebrates diversity. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities and genders, and people of diverse ethnicity, nationality and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion page.

We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require reasonable adjustments, please contact the employee listed on the first page of the Position Description found below, with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled "Reasonable Adjustments Request".

Join Us!
If you feel this role is right for you, please apply with the following documents:

Resume
Cover Letter outlining your interest and experience
The responses against the Selection Criteria^ (found in the Position Description)
^For information to help you with compiling short statements to answer the selection criteria and competencies, please go to http://about.unimelb.edu.au/careers/selection-criteria

If you have any questions regarding the recruitment process, please feel free to contact Anna Gradoboeva via email at [email protected], ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.

If you have any particular questions regarding the job please follow the details listed on the Position Description.

Advertised: 26 Jul 2024 12:05 AM AUS Eastern Standard Time
Applications close: 26 Aug 2024 11:55 PM AUS Eastern Standard Time

Review and Apply: https://jobs.unimelb.edu.au/en/job/917880/lecturer-small-animal-clinical-studies-primary-care