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Jobs in Australia   »   Jobs in Melbourne   »   Customer Service Job   »   Customer Care Officer
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Customer Care Officer

Atlam Group






Melbourne CBD Location
$35 p/h Plus Super




About Our Client

Our client is a leading automotive accident repairer, who has a large presence across Australia. Known for their quick turnaround times and realistic advice offered on every call, they are looking for a new Customer Care Officer who shares the same values. This full-time role is a great opportunity to start a customer service role in the next 2-weeks.



Job Description

Reporting to the Customer Care Manager, your main role and responsibilities will include but not limited to:

Responding to all inbound emails and phone calls from customers.
Answering all queries from site managers and operational store managers directors.
Working with customers to administer refunds and warranty claims.
Communications internally with all other departments.




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